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How are you? Yeah. Gutter Clean for this side. Gutter Clean for this side.\n\nYeah. Your inquiry for residential gutter cleaning? Okay. Yeah. Like a bathproofing mesh?\n\nOkay. How many? Yeah. Yeah. I do as well.\n\nAnd how many panels? How many panels? Okay. And when you want the service? When you when you want the service?\n\nLike, when you want want to book a job? Yeah. For if you take a bundle, like both, like, if you if you take a bundle for gutter cleaning and buttproofing mesh, I will give you the discount, best price. And if you book only for gutter cleaning, that can Okay. No worries.\n\nYou just tell me the, like, number of panels, solar panels, then I will send you the final quotation. Okay. Okay. Sure. Sure.\n\nYou just call me tomorrow. Okay. Thank you. Thank you. 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And you? Sorry? Yeah. Yeah.\n\nGotta clean it. And do you have, like, the one to cover the solar, like, for breath? Yeah. Do you do that as well? Sorry?\n\nI I have to count. I'm not home, but it's 10 kilowatts. So I don't know. Maybe 10? I think so.\n\nI don't know. I wear it, but yeah. So Alright. What's your availability? How much is it first then I know?\n\nMhmm. Mhmm. No. I want also because otherwise, I don't I clean it before, but it's like every year the bird just keeps doing it. So I want to do that.\n\nSo I will do it together here. Okay. I will check it then tomorrow. I'll let you know because I'm at work, and I don't know how many panels yet. Yeah.\n\nYeah. No worries. Okay. Bye.","paragraphs":[{"sentences":[{"text":"I'm good.","start":3.52,"end":4.0,"sentiment":"positive","sentiment_score":0.5065812319517136},{"text":"And you?","start":4.0,"end":4.58,"sentiment":"neutral","sentiment_score":0.26464709639549255},{"text":"Sorry?","start":8.48,"end":8.98,"sentiment":"neutral","sentiment_score":0.02525552362203598},{"text":"Yeah.","start":12.255,"end":12.755,"sentiment":"neutral","sentiment_score":0.04752596467733383},{"text":"Yeah.","start":17.775,"end":18.095001,"sentiment":"neutral","sentiment_score":0.04206366464495659}],"sentiment":"neutral","sentiment_score":0.23675740137696266,"num_words":7,"start":3.52,"end":18.095001},{"sentences":[{"text":"Gotta clean it.","start":18.095001,"end":18.895,"sentiment":"neutral","sentiment_score":0.06333662942051888},{"text":"And do you have, like, the one to cover the solar, like, for breath?","start":18.895,"end":23.475,"sentiment":"neutral","sentiment_score":0.03815373392509563},{"text":"Yeah.","start":26.494999,"end":26.91,"sentiment":"neutral","sentiment_score":0.04017539322376251},{"text":"Do you do that as well?","start":28.51,"end":29.97,"sentiment":"neutral","sentiment_score":0.022587118515123922},{"text":"Sorry?","start":36.27,"end":36.77,"sentiment":"neutral","sentiment_score":-0.004238222725689411}],"sentiment":"neutral","sentiment_score":0.03582488179206848,"num_words":25,"start":18.095001,"end":36.77},{"sentences":[{"text":"I I have to count.","start":39.855,"end":41.855,"sentiment":"neutral","sentiment_score":-0.03022107444703579},{"text":"I'm not home, but it's 10 kilowatts.","start":41.855,"end":44.095,"sentiment":"neutral","sentiment_score":-0.04449380614927837},{"text":"So I don't know.","start":44.095,"end":44.655,"sentiment":"neutral","sentiment_score":-0.05666653253138065},{"text":"Maybe 10?","start":44.655,"end":45.454998,"sentiment":"neutral","sentiment_score":-0.03336015343666077},{"text":"I think so.","start":45.454998,"end":46.254997,"sentiment":"neutral","sentiment_score":-0.03110540099442005}],"sentiment":"neutral","sentiment_score":-0.04044117406010628,"num_words":21,"start":39.855,"end":46.254997},{"sentences":[{"text":"I don't know.","start":46.254997,"end":46.735,"sentiment":"neutral","sentiment_score":-0.06265271206696828},{"text":"I wear it, but yeah.","start":46.735,"end":48.035,"sentiment":"neutral","sentiment_score":-0.03269497491419315},{"text":"So Alright.","start":50.335,"end":52.515,"sentiment":"neutral","sentiment_score":0.02662996994331479},{"text":"What's your availability?","start":59.940002,"end":61.0,"sentiment":"neutral","sentiment_score":0.01393890039374431},{"text":"How much is it first then I know?","start":61.300003,"end":63.24,"sentiment":"neutral","sentiment_score":0.009710793499834836}],"sentiment":"neutral","sentiment_score":-0.008508096271682353,"num_words":21,"start":46.254997,"end":63.24},{"sentences":[{"text":"Mhmm.","start":77.105,"end":77.425,"sentiment":"neutral","sentiment_score":0.023190658539533615},{"text":"Mhmm.","start":77.425,"end":77.925,"sentiment":"neutral","sentiment_score":0.05112454295158386},{"text":"No.","start":85.13,"end":85.37,"sentiment":"neutral","sentiment_score":-0.11239034682512283},{"text":"I want also because otherwise, I don't I clean it before, but it's like every year the bird just keeps doing it.","start":85.37,"end":92.01,"sentiment":"neutral","sentiment_score":-0.2399690875952894},{"text":"So I want to do that.","start":92.01,"end":93.37,"sentiment":"neutral","sentiment_score":-0.10674791534741719}],"sentiment":"neutral","sentiment_score":-0.19218976014564115,"num_words":31,"start":77.105,"end":93.37},{"sentences":[{"text":"So I will do it together here.","start":93.37,"end":95.23,"sentiment":"neutral","sentiment_score":0.031211544360433306},{"text":"Okay.","start":107.415,"end":107.815,"sentiment":"neutral","sentiment_score":0.06134543567895889},{"text":"I will check it then tomorrow.","start":107.815,"end":109.495,"sentiment":"neutral","sentiment_score":0.04475715570151806},{"text":"I'll let you know because I'm at work, and I don't know how many panels yet.","start":109.495,"end":113.85,"sentiment":"neutral","sentiment_score":-0.01632530987262726},{"text":"Yeah.","start":115.75,"end":116.25,"sentiment":"neutral","sentiment_score":0.0771939605474472}],"sentiment":"neutral","sentiment_score":0.011753489774081015,"num_words":31,"start":93.37,"end":116.25},{"sentences":[{"text":"Yeah.","start":118.07,"end":118.57,"sentiment":"neutral","sentiment_score":0.12805461883544922},{"text":"No worries.","start":120.87,"end":121.51,"sentiment":"neutral","sentiment_score":0.15689226239919662},{"text":"Okay.","start":121.51,"end":121.91,"sentiment":"neutral","sentiment_score":0.14229899644851685},{"text":"Bye.","start":121.91,"end":122.41,"sentiment":"neutral","sentiment_score":0.129386305809021}],"sentiment":"neutral","sentiment_score":0.14270488917827606,"num_words":5,"start":118.07,"end":122.41}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hello. How are you?\n\nChannel 1: I'm good. And you?\n\nChannel 0: Yeah. Gutter Clean for this side.\n\nChannel 1: Sorry?\n\nChannel 0: Gutter Clean for this side.\n\nChannel 1: Yeah.\n\nChannel 0: Yeah. Your inquiry for residential gutter cleaning?\n\nChannel 1: Yeah. Gotta clean it. And do you have, like, the one to cover the solar, like, for breath?\n\nChannel 0: Okay. Yeah. Like a bathproofing mesh?\n\nChannel 1: Yeah.\n\nChannel 0: Okay.\n\nChannel 1: Do you do that\n\nChannel 0: How\n\nChannel 1: as\n\nChannel 0: many?\n\nChannel 1: well?\n\nChannel 0: Yeah. Yeah. I do as well. And how many panels?\n\nChannel 1: Sorry?\n\nChannel 0: How many panels?\n\nChannel 1: I I have to count. I'm not home, but it's 10 kilowatts. So I don't know. Maybe 10? I think so.\n\nI don't know. I wear it, but yeah.\n\nChannel 0: Okay. And when you\n\nChannel 1: So\n\nChannel 0: want the service?\n\nChannel 1: Alright.\n\nChannel 0: When you when you want the service? 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You just call me tomorrow.\n\nChannel 1: Yeah.\n\nChannel 0: Okay. Thank you. Thank you.\n\nChannel 1: No worries. Okay. Bye.\n\nChannel 0: Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.68,"end":2.08,"sentiment":"neutral","sentiment_score":0.12848158180713654},{"text":"How are you?","start":2.08,"end":2.98,"sentiment":"neutral","sentiment_score":0.21168785790602365}],"sentiment":"neutral","sentiment_score":0.19088628888130188,"channel":0,"num_words":4,"start":1.68,"end":2.98},{"sentences":[{"text":"I'm good.","start":3.52,"end":4.0,"sentiment":"positive","sentiment_score":0.5065812319517136},{"text":"And you?","start":4.0,"end":4.58,"sentiment":"neutral","sentiment_score":0.26464709639549255}],"sentiment":"positive","sentiment_score":0.38561416417360306,"channel":1,"num_words":4,"start":3.52,"end":4.58},{"sentences":[{"text":"Yeah.","start":5.3599997,"end":5.7599998,"sentiment":"neutral","sentiment_score":0.11783628165721892},{"text":"Gutter Clean for this 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worries.","start":120.87,"end":121.51,"sentiment":"neutral","sentiment_score":0.15689226239919662},{"text":"Okay.","start":121.51,"end":121.91,"sentiment":"neutral","sentiment_score":0.14229899644851685},{"text":"Bye.","start":121.91,"end":122.41,"sentiment":"neutral","sentiment_score":0.129386305809021}],"sentiment":"neutral","sentiment_score":0.14636745676398277,"channel":1,"num_words":4,"start":120.87,"end":122.41},{"sentences":[{"text":"Bye.","start":122.79,"end":123.29,"sentiment":"neutral","sentiment_score":0.08297406136989594}],"sentiment":"neutral","sentiment_score":0.08297406136989594,"channel":0,"num_words":1,"start":122.79,"end":123.29}]},"summary":{"result":"success","short":"The customer is inquiring about residential gutter cleaning and asks about the availability and cost of the service. The agent provides information and offers a discount for a bundle service. The customer agrees to book the service and will call back the next day to confirm details."},"intents":{"segments":[{"text":"Gutter Clean for this side. Sorry?","start_word":9,"end_word":14,"intents":[{"intent":"Clean gutters","confidence_score":0.19846216}]},{"text":"And how many panels? Sorry?","start_word":68,"end_word":72,"intents":[{"intent":"Inquire about panels","confidence_score":0.14859962},{"intent":"Inquire about panels","confidence_score":0.0032031548}]},{"text":"What's your availability? How much is it first then I know? Yeah.","start_word":130,"end_word":141,"intents":[{"intent":"Check availability","confidence_score":0.056436557}]},{"text":"You just tell me the, like, number of panels, solar panels, then I will send you the final quotation. Okay.","start_word":223,"end_word":242,"intents":[{"intent":"Send final quotation","confidence_score":0.023843363}]}]},"sentiments":{"segments":[{"text":"Hello. How are you?","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":0.1907232254743576},{"text":"I'm good.","start_word":4,"end_word":5,"sentiment":"positive","sentiment_score":0.5043492317199707},{"text":"And you? Yeah. Gutter Clean for this side. Sorry? Gutter Clean for this side. Yeah. Yeah. Your inquiry for residential gutter cleaning? Yeah. Gotta clean it. And do you have, like, the one to cover the solar, like, for breath? Okay. Yeah. Like a bathproofing mesh? Yeah. Okay. Do you do that How as many? well? Yeah. Yeah. I do as well. And how many panels? Sorry? How many panels? I I have to count. I'm not home, but it's 10 kilowatts. So I don't know. Maybe 10? I think so. I don't know. I wear it, but yeah. Okay. And when you So want the service? Alright. When you when you want the service? Like, when you want want to book a job? What's your availability? How much is it first then I know? Yeah. For if you take a bundle, like both, like, if you if you take a bundle for gutter cleaning and buttproofing mesh, Mhmm. I Mhmm. will give you the discount, best price. And if you book only for gutter cleaning, No. I want that also can because otherwise, I don't I clean it before, but it's like every year the bird just keeps doing it. So I want to do that. So I will do it together here. Okay. No worries. You just tell me the, like, number of panels, solar panels, then I will send you the final quotation. Okay. I will check it then tomorrow. I'll let you know because I'm at work, and I don't know how many panels yet. Okay. Okay. Sure. Yeah. Sure. You just call me tomorrow. Yeah. Okay.","start_word":6,"end_word":276,"sentiment":"neutral","sentiment_score":0.006694645620882511},{"text":"Thank you. Thank you.","start_word":277,"end_word":280,"sentiment":"positive","sentiment_score":0.3641998767852783},{"text":"No worries. Okay. Bye. Bye.","start_word":281,"end_word":285,"sentiment":"neutral","sentiment_score":0.1338760256767273}],"average":{"sentiment":"neutral","sentiment_score":0.023486341588637407}}}}