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This is Jenna phoning from Oakview Financial. How are you today? I'm very well. Thank you.\n\nJust before I go any further, I just need to let you know that our calls are recorded for quality and coaching purposes. Is that okay? Thank you. And can I please get you to confirm your full name, date of birth, and address, please? Thank you, Venkat.\n\nIs it Venkata? Lovely. Thank you. Just to make sure I pronounce it correctly for you. Thank you so much for that.\n\nI'm phoning today to complete your annual review that's scheduled. Do you have time to do that now? Wonderful. First of all sorry? Probably about thirty to forty five minutes.\n\nI am unavailable from five. I can. What's is there another day that suits you? I have tomorrow at about 01:00, same time available. Wednesday.\n\nOkay. Alright. That's fine. That's absolutely fine. No.\n\nThat's okay. That's okay. No worries at all. That's absolutely okay. I've sent you through a new I've updated that to tomorrow, and I will speak to you then.\n\nThank you. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":2.96,"end":3.46,"sentiment":"neutral","sentiment_score":0.05708664655685425},{"text":"This is Jenna phoning from Oakview Financial.","start":3.52,"end":6.02,"sentiment":"neutral","sentiment_score":0.09486629494598933},{"text":"How are you today?","start":6.08,"end":6.98,"sentiment":"neutral","sentiment_score":0.15225288644433022},{"text":"I'm very well.","start":8.72,"end":9.599999,"sentiment":"positive","sentiment_score":0.551024337609609},{"text":"Thank you.","start":9.599999,"end":10.42,"sentiment":"positive","sentiment_score":0.5587221682071686}],"sentiment":"neutral","sentiment_score":0.24121644742348614,"num_words":17,"start":2.96,"end":10.42},{"sentences":[{"text":"Just before I go any further, I just need to let you know that our calls are recorded for quality and coaching purposes.","start":10.48,"end":15.844999,"sentiment":"neutral","sentiment_score":0.0408811051722454},{"text":"Is that 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Good. Good. Thank you, ma'am. How are you? Yeah. Yeah. Yeah. Yeah. Sure, ma'am. My first name is Kavulu, k a v u l u r u. My date of birth is twenty five twelve nineteen eighty five. My address is 46 Apturas Drive, Calcutta, Victoria 3064. Yeah. That's me. Yeah. Yeah. Yeah. Yeah. It's alright. Yeah. That's fine. It's gonna take, ma'am. Sorry? How long is it gonna take? I don't know. Okay. Okay. Okay. Can we fill it can I can we do it a bit later? Maybe around 05:00 if you're okay today? Okay. Yeah. What what day you have, if it's available? What day is tomorrow? Sorry. Second. Tuesday. Wednesday. 01:00. Yep. That should be fine, ma'am. Yeah. Tomorrow should be good. Yeah. This time is okay. Yeah. Tomorrow, 01:00 is perfect. Yeah. I have nothing coming up in my diary yet. So all good. So I I thought I thought it was gonna take, like, ten minutes or fifteen, but forty five, I have to sit down here and write down. So, you know yep. Makes sense. But I I wasn't aware of the time. 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This is Jenna phoning from Oakview Financial. How are you today?\n\nChannel 1: Good. Good. Thank you, ma'am. How are you?\n\nChannel 0: I'm very well. Thank you. Just before I go any further, I just need to let you know that our calls are recorded for quality and coaching purposes. Is that\n\nChannel 1: Yeah.\n\nChannel 0: okay? Thank you.\n\nChannel 1: Yeah.\n\nChannel 0: And can I please get you to confirm your full\n\nChannel 1: Yeah.\n\nChannel 0: name, date of birth, and address, please?\n\nChannel 1: Yeah. Sure, ma'am. My first name is Kavulu, k a v u l u r u. My date of birth is twenty five twelve nineteen eighty five. My address is 46 Apturas Drive, Calcutta, Victoria 3064.\n\nChannel 0: Thank you, Venkat. Is it Venkata?\n\nChannel 1: Yeah. That's me. Yeah.\n\nChannel 0: Lovely. Thank you. Just to make sure I pronounce it correctly\n\nChannel 1: Yeah.\n\nChannel 0: for you.\n\nChannel 1: Yeah.\n\nChannel 0: Thank you so much for that. I'm phoning today to complete your annual review that's scheduled. Do you have time to do\n\nChannel 1: Yeah. It's alright. Yeah. That's fine.\n\nChannel 0: that now? Wonderful.\n\nChannel 1: It's\n\nChannel 0: First\n\nChannel 1: gonna\n\nChannel 0: of\n\nChannel 1: take,\n\nChannel 0: all\n\nChannel 1: ma'am.\n\nChannel 0: sorry?\n\nChannel 1: Sorry? How long is it gonna take? I don't know.\n\nChannel 0: Probably about thirty to forty five minutes.\n\nChannel 1: Okay. Okay. Okay. Can we fill it can I can we do it a bit later? Maybe around 05:00 if you're okay today?\n\nChannel 0: I am unavailable from five. I can. What's is there another day that suits you?\n\nChannel 1: Okay. Yeah. What what day you have, if it's available?\n\nChannel 0: I have tomorrow at about 01:00, same time available.\n\nChannel 1: What day is tomorrow? Sorry. Second.\n\nChannel 0: Wednesday.\n\nChannel 1: Tuesday. Wednesday. 01:00. Yep. That should be fine, ma'am.\n\nYeah. Tomorrow should\n\nChannel 0: Okay.\n\nChannel 1: be good. Yeah. This time is okay. Yeah. Tomorrow, 01:00 is perfect.\n\nYeah. I have nothing coming up in my diary yet. So all good.\n\nChannel 0: Alright. That's fine. That's\n\nChannel 1: So\n\nChannel 0: absolutely\n\nChannel 1: I I thought I\n\nChannel 0: fine.\n\nChannel 1: thought it was gonna take, like, ten minutes or fifteen, but forty\n\nChannel 0: No.\n\nChannel 1: five, I\n\nChannel 0: That's\n\nChannel 1: have to\n\nChannel 0: okay.\n\nChannel 1: sit down here and write down. So, you know yep. Makes sense.\n\nChannel 0: That's\n\nChannel 1: But I\n\nChannel 0: okay.\n\nChannel 1: I\n\nChannel 0: No\n\nChannel 1: wasn't aware\n\nChannel 0: worries\n\nChannel 1: of the\n\nChannel 0: at\n\nChannel 1: time.\n\nChannel 0: all.\n\nChannel 1: I wasn't aware of the time frame, sir.\n\nChannel 0: That's absolutely okay. I've sent you through a new I've updated that to tomorrow, and I will speak to you then.\n\nChannel 1: Yep. No problem. Thank you. Thank you.\n\nChannel 0: Thank you. Bye.\n\nChannel 1: Bye bye. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.28,"end":1.78,"sentiment":"neutral","sentiment_score":0.01864573359489441}],"sentiment":"neutral","sentiment_score":0.01864573359489441,"channel":1,"num_words":1,"start":1.28,"end":1.78},{"sentences":[{"text":"Hello.","start":2.96,"end":3.46,"sentiment":"neutral","sentiment_score":0.05708664655685425},{"text":"This is Jenna phoning from Oakview Financial.","start":3.52,"end":6.02,"sentiment":"neutral","sentiment_score":0.09486629494598933},{"text":"How are you today?","start":6.08,"end":6.98,"sentiment":"neutral","sentiment_score":0.15225288644433022}],"sentiment":"neutral","sentiment_score":0.1108468547463417,"channel":0,"num_words":12,"start":2.96,"end":6.98},{"sentences":[{"text":"Good.","start":6.72,"end":6.96,"sentiment":"positive","sentiment_score":0.5360425710678101},{"text":"Good.","start":6.96,"end":7.12,"sentiment":"positive","sentiment_score":0.5977996587753296},{"text":"Thank you, 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