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well.","start":11.5199995,"end":12.9,"sentiment":"positive","sentiment_score":0.585739541053772}],"sentiment":"positive","sentiment_score":0.5181880405074671,"channel":0,"num_words":19,"start":6.24,"end":12.9},{"sentences":[{"text":"Yes.","start":13.135,"end":13.455,"sentiment":"neutral","sentiment_score":0.2154015600681305},{"text":"I am.","start":13.455,"end":13.855,"sentiment":"neutral","sentiment_score":0.2780448794364929},{"text":"Thank you.","start":13.855,"end":14.415,"sentiment":"positive","sentiment_score":0.5001138299703598},{"text":"Is this with","start":14.415,"end":15.215,"sentiment":"neutral","sentiment_score":0.14027448246876398}],"sentiment":"neutral","sentiment_score":0.274067803286016,"channel":1,"num_words":8,"start":13.135,"end":15.215},{"sentences":[{"text":"Good","start":15.075,"end":15.395,"sentiment":"neutral","sentiment_score":0.2536308765411377}],"sentiment":"neutral","sentiment_score":0.2536308765411377,"channel":0,"num_words":1,"start":15.075,"end":15.395},{"sentences":[{"text":"regards","start":15.215,"end":15.615,"sentiment":"neutral","sentiment_score":0.2811107635498047}],"sentiment":"neutral","sentiment_score":0.2811107635498047,"channel":1,"num_words":1,"start":15.215,"end":15.615},{"sentences":[{"text":"to hear.","start":15.395,"end":15.975,"sentiment":"neutral","sentiment_score":0.2578904703259468}],"sentiment":"neutral","sentiment_score":0.2578904703259468,"channel":0,"num_words":2,"start":15.395,"end":15.975},{"sentences":[{"text":"to GrowthPoint 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you","start":19.154999,"end":19.475,"sentiment":"neutral","sentiment_score":-0.18094667047262192}],"sentiment":"neutral","sentiment_score":-0.18094667047262192,"channel":0,"num_words":2,"start":19.154999,"end":19.475},{"sentences":[{"text":"I don't work at GrowthPoint anymore, so you've got the wrong person.","start":19.375,"end":22.515,"sentiment":"neutral","sentiment_score":-0.2959192171692848}],"sentiment":"neutral","sentiment_score":-0.2959192171692848,"channel":1,"num_words":12,"start":19.375,"end":22.515},{"sentences":[{"text":"I see.","start":23.555,"end":23.955,"sentiment":"neutral","sentiment_score":-0.08394096419215202},{"text":"But are you still the IT manager on the companies that you're working right now?","start":23.955,"end":28.935,"sentiment":"neutral","sentiment_score":-0.08220075219869613}],"sentiment":"neutral","sentiment_score":-0.08240548302145566,"channel":0,"num_words":17,"start":23.555,"end":28.935},{"sentences":[{"text":"I'm not working at the moment.","start":29.110937,"end":30.490938,"sentiment":"neutral","sentiment_score":-0.3276776025692622}],"sentiment":"neutral","sentiment_score":-0.3276776025692622,"channel":1,"num_words":6,"start":29.110937,"end":30.490938},{"sentences":[{"text":"Oh, sorry to hear.","start":30.980875,"end":32.600876,"sentiment":"neutral","sentiment_score":-0.12402691878378391},{"text":"Okay","start":32.740875,"end":33.060875,"sentiment":"neutral","sentiment_score":-0.015628870576620102}],"sentiment":"neutral","sentiment_score":-0.10234730914235116,"channel":0,"num_words":5,"start":30.980875,"end":33.060875},{"sentences":[{"text":"Okay.","start":32.870937,"end":33.370937,"sentiment":"neutral","sentiment_score":-0.007083147764205933}],"sentiment":"neutral","sentiment_score":-0.007083147764205933,"channel":1,"num_words":1,"start":32.870937,"end":33.370937},{"sentences":[{"text":"then.","start":33.060875,"end":33.540874,"sentiment":"neutral","sentiment_score":0.0159771628677845},{"text":"I'll make a note.","start":33.540874,"end":34.420876,"sentiment":"neutral","sentiment_score":0.062355974689126015},{"text":"Thank you.","start":34.420876,"end":35.135937,"sentiment":"neutral","sentiment_score":0.21777553856372833}],"sentiment":"neutral","sentiment_score":0.10013601982167789,"channel":0,"num_words":7,"start":33.060875,"end":35.135937}]},"summary":{"result":"success","short":"A representative from Carrefourance AI named Mary calls Hayden to ask if he is still the IT manager at GrowthPoint Properties. Hayden informs her that he is no longer working there and apologizes for the mistake. Mary makes a note of this and thanks Hayden."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hello? Yes. Hi.","start_word":0,"end_word":2,"sentiment":"neutral","sentiment_score":0.11665239185094832},{"text":"Good afternoon, Hayden.","start_word":3,"end_word":5,"sentiment":"positive","sentiment_score":0.39757221937179565},{"text":"Yes?","start_word":6,"end_word":6,"sentiment":"neutral","sentiment_score":0.29684871435165405},{"text":"Yeah. Good day to you, Hayden. My name is Mary calling from Vigilance AI. I hope you're doing well.","start_word":7,"end_word":25,"sentiment":"positive","sentiment_score":0.5188953876495361},{"text":"Yes. I am.","start_word":26,"end_word":28,"sentiment":"neutral","sentiment_score":0.25468239188194275},{"text":"Thank you.","start_word":29,"end_word":30,"sentiment":"positive","sentiment_score":0.47706088423728943},{"text":"Is this with Good regards to hear. to GrowthPoint Properties? Yes. Yeah. Okay. Are you I don't work at GrowthPoint anymore, so you've got the wrong person. I see. But are you still the IT manager on the companies that you're working right now? I'm not working at the moment. Oh, sorry to hear. Okay Okay. then. I'll make a note. Thank you.","start_word":31,"end_word":93,"sentiment":"neutral","sentiment_score":-0.08568839728832245}],"average":{"sentiment":"neutral","sentiment_score":0.09349017673068576}}}}