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At the tone, please record your message. When you have finished recording, say hang up. Hi, Anush. This is Maddie calling from SWM Consulting.\n\nI was just calling to I was just updating the quote for you to make it out to the client. Just wanted to double check whether you had an email for Alex that you want an offer in quote as well. We do have some availability at the moment in the next week If that does get approved in the next day or two, we'd actually be able to get that done in the week. Yeah. Awesome.\n\nRight. If you can give me a callback or respond to the email, that'd be great. Thank you. 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call has been forwarded to voice mail. The person you are trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.","paragraphs":[{"sentences":[{"text":"Your call has been forwarded to voice mail.","start":0.16,"end":2.5,"sentiment":"negative","sentiment_score":-0.36060598865151405},{"text":"The person you are trying to reach is not available.","start":2.56,"end":4.98,"sentiment":"negative","sentiment_score":-0.3814074009656906},{"text":"At the tone, please record your message.","start":5.2,"end":7.3799996,"sentiment":"neutral","sentiment_score":-0.05691678130200931},{"text":"When you have finished recording, you may hang up.","start":7.6,"end":10.179999,"sentiment":"neutral","sentiment_score":-0.05899181796444787}],"sentiment":"neutral","sentiment_score":-0.2243607573430328,"num_words":34,"start":0.16,"end":10.179999}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Your call has been forwarded to voice mail. The person you are trying to reach is not available.\n\nChannel 0: Reach is not available.\n\nChannel 1: At the tone,\n\nChannel 0: At\n\nChannel 1: please\n\nChannel 0: the tone,\n\nChannel 1: record\n\nChannel 0: please\n\nChannel 1: your message.\n\nChannel 0: record your message.\n\nChannel 1: When you have finished\n\nChannel 0: When you\n\nChannel 1: recording,\n\nChannel 0: have finished\n\nChannel 1: you may\n\nChannel 0: recording,\n\nChannel 1: hang up.\n\nChannel 0: say hang up. Hi, Anush. This is Maddie calling from SWM Consulting. I was just calling to I was just updating the quote for you to make it out to the client. Just wanted to double check whether you had an email for Alex that you want an offer in quote as well.\n\nWe do have some availability at the moment in the next week If that does get approved in the next day or two, we'd actually be able to get that done in the week. Yeah. Awesome. Right. If you can give me a callback or respond to the email, that'd be great.\n\nThank you. Bye.","paragraphs":[{"sentences":[{"text":"Your call has been forwarded to voice mail.","start":0.16,"end":2.5,"sentiment":"negative","sentiment_score":-0.36060598865151405},{"text":"The person you are trying to reach is not available.","start":2.56,"end":4.98,"sentiment":"negative","sentiment_score":-0.3814074009656906}],"sentiment":"negative","sentiment_score":-0.3721623288260566,"channel":1,"num_words":18,"start":0.16,"end":4.98},{"sentences":[{"text":"Reach is not available.","start":4.56,"end":5.62,"sentiment":"neutral","sentiment_score":-0.24485768377780914}],"sentiment":"neutral","sentiment_score":-0.24485768377780914,"channel":0,"num_words":4,"start":4.56,"end":5.62},{"sentences":[{"text":"At the 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The representative requested the customer to respond to the email and call back."},"intents":{"segments":[{"text":"This is Maddie calling from SWM Consulting. I was just calling to I was just updating the quote for you to make it out to the client.","start_word":55,"end_word":81,"intents":[{"intent":"Update quote","confidence_score":0.66341054}]},{"text":"If you can give me a callback or respond to the email, that'd be great. Thank you. Bye.","start_word":140,"end_word":157,"intents":[{"intent":"Request callback","confidence_score":0.6132839}]}]},"sentiments":{"segments":[{"text":"Your call has been forwarded to voice mail. The person you are trying to reach is not available.","start_word":0,"end_word":17,"sentiment":"negative","sentiment_score":-0.3709357976913452},{"text":"Reach is not available. At the tone, At please the tone, record please your message. record your message. When you have finished When you have recording, finished you recording, may hang up. say hang up. 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