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So would you like a bit more context about the site first or the just to jump into the question? Yeah. Okay. Yes. Yeah. Just if because it's just a pool. So whether a cut and fill of the level increase, it'll happen off the existing is enough rather than a full model, full flood study. Okay. Okay. Okay. And so because for this site, I because we are just contacted through the pool developers, but there's also a dwelling, but the dwelling's outside the PMF. So it it would just be the pool that's required. Like, we wouldn't need a full flood study for the whole site. Yeah. Okay. They're trying to do the whole thing, but we've only been engaged for the pool because that's the only one that's in the extent. Yeah. Yeah. Okay. Yeah. Yeah. Yeah. Okay. Yeah. Definitely. Okay. And then if we are to do a full blood study, what information is available from council? Like, are we okay. Okay. So sorry. That was just like a q 100 flow. Yep. Okay. Perfect. No. That's great. That's all the information I needed. Thank you so much for giving me that call. Yep. D a. Yeah. Okay. Okay. Perfect. Yeah. Yeah. Yeah. Awesome. Okay. Great. Thank you so much. I really appreciate that. You too. Thank you. 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Charles here. Wanted to be counsel. How are you doing? Good. Good. I'm calling you in regards of your inquiry for the PMF flood extended flight report that you're doing? Is it a good time to have quick chat? Mhmm. What just straight to the question, sir, because I'm not quite even sure that I will be the next best person to speak to. But correct me if I'm I'm understanding correctly, you're doing a flood study for a customer, and you wanted to see whether or not you have to indicate your cut and field maps or plans on the DA. So study will be required. Mhmm. Generally, it's the whole site for what are they trying to do? What are they trying to do? Just just the swimming pool or the whole lockdown rebuild? Is that? Well, it's up to the customer what information they're gonna be provide to us. But then if they're doing a lockdown, we do the whole site, then why would you just only indicate part of the the site that it becomes problematic for for them as well? You might want to explain to them. We only have a q 100 flood flow path, but we needed to speak to our engineers regarding the details of what data it supports. We don't have a flood study for Mount Counsel. Correct. Yes. One last question that I wanted to clarify. Is the customer doing it in the CDC or DA? Okay. Yep. Yep. Full study then. Mhmm. Because they'll they'll come back to you straight away if they they're just they're getting information for the small pool area instead of the the house. Okay. Alright. Take care now. Bye, Manny. 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Charles here. Wanted to be counsel. How are you doing? Good.\n\nGood. I'm calling you in regards of your inquiry for the PMF flood extended flight report that you're doing? Is it a good time to have quick chat? Mhmm. What just straight to the question, sir, because I'm not quite even sure that I will be the next best person to speak to.\n\nBut correct me if I'm I'm understanding correctly, you're doing a flood study for a customer, and you wanted to see whether or not you have to indicate your cut and field maps or plans on the DA. So study will be required. Mhmm. Generally, it's the whole site for what are they trying to do? What are they trying to do?\n\nJust just the swimming pool or the whole lockdown rebuild? Is that? Well, it's up to the customer what information they're gonna be provide to us. But then if they're doing a lockdown, we do the whole site, then why would you just only indicate part of the the site that it becomes problematic for for them as well? You might want to explain to them.\n\nWe only have a q 100 flood flow path, but we needed to speak to our engineers regarding the details of what data it supports. We don't have a flood study for Mount Counsel. Correct. Yes. One last question that I wanted to clarify.\n\nIs the customer doing it in the CDC or DA? Okay. Yep. Yep. Full study then.\n\nMhmm. Because they'll they'll come back to you straight away if they they're just they're getting information for the small pool area instead of the the house. Okay. Alright. Take care now.\n\nBye, Manny. Bye.","paragraphs":[{"sentences":[{"text":"Morning, Maddie.","start":4.08,"end":4.96,"sentiment":"neutral","sentiment_score":0.0572748277336359},{"text":"Charles here.","start":4.96,"end":5.6,"sentiment":"neutral","sentiment_score":0.03992202505469322},{"text":"Wanted to be counsel.","start":5.6,"end":6.48,"sentiment":"neutral","sentiment_score":0.06535766366869211},{"text":"How are you doing?","start":6.48,"end":7.3799996,"sentiment":"neutral","sentiment_score":0.12028345838189125},{"text":"Good.","start":9.679999,"end":9.92,"sentiment":"positive","sentiment_score":0.5194295644760132}],"sentiment":"neutral","sentiment_score":0.1120298275580773,"num_words":13,"start":4.08,"end":9.92},{"sentences":[{"text":"Good.","start":9.92,"end":10.32,"sentiment":"positive","sentiment_score":0.5017119646072388},{"text":"I'm calling you in regards of your inquiry for the PMF flood extended flight report that you're 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This is Maddie speaking.\n\nChannel 1: Morning, Maddie. Charles here. Wanted to be counsel. How are you doing?\n\nChannel 0: Yeah. Good. Thanks. How are you?\n\nChannel 1: Good. Good. I'm calling you in regards of your inquiry for the PMF flood extended flight report that you're doing?\n\nChannel 0: Yeah. Yeah.\n\nChannel 1: Is it a good time to have quick chat?\n\nChannel 0: Yeah. No. Perfect. I'm just gonna pull it up.\n\nChannel 1: Mhmm.\n\nChannel 0: Yeah. So would you like a bit more context about the site first or the just to jump into\n\nChannel 1: What\n\nChannel 0: the question?\n\nChannel 1: just straight to the question, sir, because I'm not quite even sure that I will be the next best person to speak to. But\n\nChannel 0: Yeah.\n\nChannel 1: correct\n\nChannel 0: Okay.\n\nChannel 1: me if I'm\n\nChannel 0: Yes.\n\nChannel 1: I'm understanding correctly, you're doing a flood study for a customer, and you wanted to see whether or not you have to indicate your cut and field maps or plans on the DA.\n\nChannel 0: Yeah. Just if because it's just a pool. So whether a cut and fill of the level increase, it'll happen off the existing is enough rather than a full model, full flood study.\n\nChannel 1: So study will be required.\n\nChannel 0: Okay. Okay. Okay. And so because for this site, I because we are just contacted through the pool developers, but there's also a dwelling, but the dwelling's outside the PMF.\n\nChannel 1: Mhmm.\n\nChannel 0: So it it would just be the pool that's required. Like, we wouldn't need a full flood study for the whole site.\n\nChannel 1: Generally, it's the whole site for what\n\nChannel 0: Yeah.\n\nChannel 1: are they\n\nChannel 0: Okay.\n\nChannel 1: trying to do? What are they trying to do? Just just the swimming pool or the whole lockdown rebuild?\n\nChannel 0: They're trying to do the whole thing, but\n\nChannel 1: Is\n\nChannel 0: we've\n\nChannel 1: that?\n\nChannel 0: only been engaged for the pool because that's the only one that's in the extent.\n\nChannel 1: Well, it's up to the customer what information\n\nChannel 0: Yeah.\n\nChannel 1: they're gonna be provide to us. But then if they're doing a lockdown, we do\n\nChannel 0: Yeah.\n\nChannel 1: the whole\n\nChannel 0: Okay.\n\nChannel 1: site, then why would you just only indicate part of the\n\nChannel 0: Yeah. Yeah.\n\nChannel 1: the site that it becomes problematic for for them as well? You might want to\n\nChannel 0: Yeah.\n\nChannel 1: explain\n\nChannel 0: Okay.\n\nChannel 1: to them.\n\nChannel 0: Yeah. Definitely. Okay. And then if we are to do a full blood study, what information is available from council?\n\nChannel 1: We only\n\nChannel 0: Like,\n\nChannel 1: have\n\nChannel 0: are we\n\nChannel 1: a q 100 flood flow path, but we needed to speak to our engineers regarding the details of what data it supports.\n\nChannel 0: okay.\n\nChannel 1: We don't have a flood study for Mount Counsel.\n\nChannel 0: Okay. So sorry. That was just like a q 100 flow.\n\nChannel 1: Correct. Yes.\n\nChannel 0: Yep. Okay. Perfect. No. That's great.\n\nThat's all the information I needed. Thank you so much for giving me that call.\n\nChannel 1: One last question that I wanted to clarify.\n\nChannel 0: Yep.\n\nChannel 1: Is the customer doing it in the CDC or DA?\n\nChannel 0: D a.\n\nChannel 1: Okay. Yep. Yep. Full study then. Mhmm.\n\nChannel 0: Yeah. Okay. Okay.\n\nChannel 1: Because they'll they'll\n\nChannel 0: Perfect.\n\nChannel 1: come back to you straight away if they they're just\n\nChannel 0: Yeah.\n\nChannel 1: they're getting information for the small pool area instead of the\n\nChannel 0: Yeah.\n\nChannel 1: the house.\n\nChannel 0: Yeah.\n\nChannel 1: Okay.\n\nChannel 0: Awesome. Okay. Great.\n\nChannel 1: Alright.\n\nChannel 0: Thank\n\nChannel 1: Take\n\nChannel 0: you\n\nChannel 1: care\n\nChannel 0: so much.\n\nChannel 1: now.\n\nChannel 0: I really\n\nChannel 1: Bye,\n\nChannel 0: appreciate\n\nChannel 1: Manny.\n\nChannel 0: that. You too.\n\nChannel 1: Bye.\n\nChannel 0: Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":2.0,"end":2.48,"sentiment":"neutral","sentiment_score":0.02649730443954468},{"text":"This is Maddie speaking.","start":2.48,"end":3.62,"sentiment":"neutral","sentiment_score":0.02716386178508401}],"sentiment":"neutral","sentiment_score":0.02703055031597614,"channel":0,"num_words":5,"start":2.0,"end":3.62},{"sentences":[{"text":"Morning, Maddie.","start":4.08,"end":4.96,"sentiment":"neutral","sentiment_score":0.0572748277336359},{"text":"Charles here.","start":4.96,"end":5.6,"sentiment":"neutral","sentiment_score":0.03992202505469322},{"text":"Wanted to be counsel.","start":5.6,"end":6.48,"sentiment":"neutral","sentiment_score":0.06535766366869211},{"text":"How are you 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if I'm","start":39.29,"end":39.77,"sentiment":"neutral","sentiment_score":-0.0035883175830046334}],"sentiment":"neutral","sentiment_score":-0.0035883175830046334,"channel":1,"num_words":3,"start":39.29,"end":39.77},{"sentences":[{"text":"Yes.","start":39.645,"end":40.145,"sentiment":"neutral","sentiment_score":0.01334425713866949}],"sentiment":"neutral","sentiment_score":0.01334425713866949,"channel":0,"num_words":1,"start":39.645,"end":40.145},{"sentences":[{"text":"I'm understanding correctly, you're doing a flood study for a customer, and you wanted to see whether or not you have to indicate your cut and field maps or plans on the DA.","start":39.77,"end":51.515,"sentiment":"neutral","sentiment_score":-0.004415104271505366}],"sentiment":"neutral","sentiment_score":-0.004415104271505366,"channel":1,"num_words":33,"start":39.77,"end":51.515},{"sentences":[{"text":"Yeah.","start":52.364998,"end":52.864998,"sentiment":"neutral","sentiment_score":-0.012835614383220673},{"text":"Just if 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The agent explains that the flood study is required for the whole site and that they only need to indicate information for the pool. The agent clarifies that the customer will only be involved in the flood study if they are doing a lockdown rebuild and if they are doing a full blood study. The agent also clarifies that the customer will be calling back with the full flood study information if they are doing a full blood study in the future."},"intents":{"segments":[{"text":"the site that it becomes problematic for for them as well? You might want to Yeah. explain Okay. to them. Yeah. Definitely. Okay. And then if we are to do a full blood study, what information is available from council? We only Like, have are we a q 100 flood flow path, but we needed to speak to our engineers regarding the details of what data it supports. okay.","start_word":338,"end_word":406,"intents":[{"intent":"Clarify requirements","confidence_score":0.003879645}]}]},"sentiments":{"segments":[{"text":"Hello. This is Maddie speaking. Morning, Maddie. Charles here. Wanted to be counsel. How are you doing? Yeah.","start_word":0,"end_word":17,"sentiment":"neutral","sentiment_score":0.0717509463429451},{"text":"Good. Thanks. How are you? Good. Good.","start_word":18,"end_word":24,"sentiment":"positive","sentiment_score":0.47879037261009216},{"text":"I'm calling you in regards of your inquiry for the PMF flood extended flight report that you're doing? Yeah. Yeah. Is it a good time to have quick chat? Yeah. No. Perfect. I'm just gonna pull it up. Mhmm. Yeah. So would you like a bit more context about the site first or the just to jump into What the question? just straight to the question, sir, because I'm not quite even sure that I will be the next best person to speak to. But Yeah. correct Okay. me if I'm Yes. I'm understanding correctly, you're doing a flood study for a customer, and you wanted to see whether or not you have to indicate your cut and field maps or plans on the DA. Yeah. Just if because it's just a pool. So whether a cut and fill of the level increase, it'll happen off the existing is enough rather than a full model, full flood study. So study will be required. Okay. Okay. Okay. And so because for this site, I because we are just contacted through the pool developers, but there's also a dwelling, but the dwelling's outside the PMF. Mhmm. So it it would just be the pool that's required. Like, we wouldn't need a full flood study for the whole site. Generally, it's the whole site for what Yeah. are they Okay. trying to do? What are they trying to do? Just just the swimming pool or the whole lockdown rebuild? They're trying to do the whole thing, but Is we've that? only been engaged for the pool because that's the only one that's in the extent. Well, it's up to the customer what information Yeah. they're gonna be provide to us. But then if they're doing a lockdown, we do Yeah. the whole Okay. site, then why would you just only indicate part of the Yeah. 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