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For sales, press 1. For warranty and service, press 2. For accounts, press 3. One of our friendly team members will be with you shortly. Your call may be monitored or recorded for quality and coaching purposes. Hi. Leader of Computer. Vincent speaking. How can I help you? Hello? How can I help you? Vincent? How can I help you? Sorry. What's your name and your what's your company name called? Okay. How can I help you? Let me have you checked your website? Can you give me the problem the manufacturer code if you have? Yeah. What is it? I IP. Yep. Any dash between? Is there any no no dash? 44? IP, 44. Mhmm. Mhmm. Yep. Okay. Yeah. IPC. Yeah. We don't have stock. Yeah. We don't have stock at the moment. I'm not sure the APC got stock or not. That's the problem. We need to check with the APC there. And then it will happen that we need to send to the product manager system, and he has to contact the APC and and see if they have stock. And then your account manager if they will let your account manager to tell you. So yeah. So everything on do you know who is your who who's your account manager? Yeah. Yeah. I can try to put I would I I I can try to send him a message to call you because it's not a straight answer I can tell you whether we got stock. So they he has to contact our, you know, our product manager system then and then he has to find out for APC and get back to you with the ETA. If APCs have stock, it'll be one to two weeks, but it's more likely. It could be a few months. So that's why you need to you need to you need to sort of either speak to your account manager and to find out the ETA for my PC. Do you want me to tell your account manager to call you back? Okay. Maybe better to email to him. Yeah. Maybe to to email him. Yeah. That's it because it's not a straight answer I can tell you. He has to find out for you. So best to email send him the email. Okay? If you okay then. Thanks. Okay. Bye. 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to Leader Computers. For sales, press 1. For warranty and service, press 2. For accounts, press 3. One of our friendly team members will be with you shortly.\n\nYour call may be monitored or recorded for quality and coaching purposes. Hi. Leader of Computer. Vincent speaking. How can I help you?\n\nHello? How can I help you? Vincent? How can I help you? Sorry.\n\nWhat's your name and your what's your company name called? Okay. How can I help you? Let me have you checked your website? Can you give me the problem the manufacturer code if you have?\n\nYeah. What is it? I IP. Yep. Any dash between?\n\nIs there any no no dash? 44? IP, 44. Mhmm. Mhmm.\n\nYep. Okay. Yeah. IPC. Yeah.\n\nWe don't have stock. Yeah. We don't have stock at the moment. I'm not sure the APC got stock or not. That's the problem.\n\nWe need to check with the APC there. And then it will happen that we need to send to the product manager system, and he has to contact the APC and and see if they have stock. And then your account manager if they will let your account manager to tell you. So yeah. So everything on do you know who is your who who's your account manager?\n\nYeah. Yeah. I can try to put I would I I I can try to send him a message to call you because it's not a straight answer I can tell you whether we got stock. So they he has to contact our, you know, our product manager system then and then he has to find out for APC and get back to you with the ETA. If APCs have stock, it'll be one to two weeks, but it's more likely.\n\nIt could be a few months. So that's why you need to you need to you need to sort of either speak to your account manager and to find out the ETA for my PC. Do you want me to tell your account manager to call you back? Okay. Maybe better to email to him.\n\nYeah. Maybe to to email him. Yeah. That's it because it's not a straight answer I can tell you. He has to find out for you.\n\nSo best to email send him the email. Okay? If you okay then. Thanks. Okay.\n\nBye. Bye.","paragraphs":[{"sentences":[{"text":"Welcome to Leader Computers.","start":2.6399999,"end":4.18,"sentiment":"positive","sentiment_score":0.44269660115242004},{"text":"For sales, press 1.","start":4.88,"end":6.66,"sentiment":"neutral","sentiment_score":0.20208845660090446},{"text":"For warranty and service, press 2.","start":7.04,"end":9.3,"sentiment":"neutral","sentiment_score":0.20238891740640005},{"text":"For accounts, press 3.","start":9.599999,"end":11.38,"sentiment":"neutral","sentiment_score":0.18332604691386223},{"text":"One of our friendly team members will be with you shortly.","start":15.665,"end":18.485,"sentiment":"positive","sentiment_score":0.37796262990344653}],"sentiment":"neutral","sentiment_score":0.2994609259325883,"num_words":29,"start":2.6399999,"end":18.485},{"sentences":[{"text":"Your call may be monitored or recorded for quality and coaching purposes.","start":18.705,"end":22.885,"sentiment":"neutral","sentiment_score":0.09985499798009793},{"text":"Hi.","start":30.97,"end":31.21,"sentiment":"neutral","sentiment_score":0.15344130992889404},{"text":"Leader of Computer.","start":31.21,"end":31.689999,"sentiment":"neutral","sentiment_score":0.20411770542462668},{"text":"Vincent speaking.","start":31.689999,"end":32.41,"sentiment":"neutral","sentiment_score":0.17134663462638855},{"text":"How can I help you?","start":32.41,"end":33.469997,"sentiment":"neutral","sentiment_score":0.250233656167984}],"sentiment":"neutral","sentiment_score":0.15469199791550636,"num_words":23,"start":18.705,"end":33.469997},{"sentences":[{"text":"Hello?","start":36.01,"end":36.41,"sentiment":"neutral","sentiment_score":0.08352786302566528},{"text":"How can I help you?","start":36.41,"end":37.39,"sentiment":"neutral","sentiment_score":0.07196020036935806},{"text":"Vincent?","start":40.57,"end":41.07,"sentiment":"neutral","sentiment_score":-0.062084730714559555},{"text":"How can I help you?","start":43.405,"end":44.625,"sentiment":"neutral","sentiment_score":-0.007586927711963653},{"text":"Sorry.","start":47.324997,"end":47.644997,"sentiment":"neutral","sentiment_score":-0.16626089811325073}],"sentiment":"neutral","sentiment_score":0.013619122883448234,"num_words":13,"start":36.01,"end":47.644997},{"sentences":[{"text":"What's your name and your what's your company name called?","start":47.644997,"end":50.305,"sentiment":"neutral","sentiment_score":-0.03018128387629986},{"text":"Okay.","start":56.05,"end":56.37,"sentiment":"neutral","sentiment_score":0.1585502177476883},{"text":"How can I help you?","start":56.37,"end":57.43,"sentiment":"neutral","sentiment_score":0.14774054288864136},{"text":"Let me have you checked your website?","start":70.284996,"end":72.784996,"sentiment":"neutral","sentiment_score":-0.0500084145792893},{"text":"Can you give me the problem the manufacturer code if you have?","start":73.325,"end":77.665,"sentiment":"neutral","sentiment_score":-0.11476130411028862}],"sentiment":"neutral","sentiment_score":-0.0323358416557312,"num_words":35,"start":47.644997,"end":77.665},{"sentences":[{"text":"Yeah.","start":80.97,"end":81.41,"sentiment":"neutral","sentiment_score":0.005867653526365757},{"text":"What is it?","start":81.41,"end":82.729996,"sentiment":"neutral","sentiment_score":-0.020386526671548683},{"text":"I IP.","start":82.729996,"end":83.77,"sentiment":"neutral","sentiment_score":-0.020302392542362213},{"text":"Yep.","start":83.77,"end":84.27,"sentiment":"neutral","sentiment_score":-0.01581035926938057},{"text":"Any dash between?","start":84.33,"end":85.47,"sentiment":"neutral","sentiment_score":-0.04006557042400042}],"sentiment":"neutral","sentiment_score":-0.023190378211438656,"num_words":10,"start":80.97,"end":85.47},{"sentences":[{"text":"Is there any no no dash?","start":87.53,"end":89.39,"sentiment":"neutral","sentiment_score":-0.0626182413349549},{"text":"44?","start":89.61,"end":90.25,"sentiment":"neutral","sentiment_score":-0.03115925006568432},{"text":"IP, 44.","start":90.25,"end":91.29,"sentiment":"neutral","sentiment_score":-0.0271218940615654},{"text":"Mhmm.","start":91.29,"end":91.79,"sentiment":"neutral","sentiment_score":-0.03916513547301293},{"text":"Mhmm.","start":92.89,"end":93.39,"sentiment":"neutral","sentiment_score":-0.02024117112159729}],"sentiment":"neutral","sentiment_score":-0.04731989025392316,"num_words":11,"start":87.53,"end":93.39},{"sentences":[{"text":"Yep.","start":99.735,"end":100.235,"sentiment":"neutral","sentiment_score":0.0009766861330717802},{"text":"Okay.","start":100.295,"end":100.775,"sentiment":"neutral","sentiment_score":-0.012803792022168636},{"text":"Yeah.","start":100.775,"end":101.275,"sentiment":"neutral","sentiment_score":-0.025055168196558952},{"text":"IPC.","start":101.335,"end":101.835,"sentiment":"neutral","sentiment_score":-0.04437708854675293},{"text":"Yeah.","start":102.295,"end":102.535,"sentiment":"neutral","sentiment_score":-0.1183580830693245}],"sentiment":"neutral","sentiment_score":-0.039923489140346644,"num_words":5,"start":99.735,"end":102.535},{"sentences":[{"text":"We don't have stock.","start":102.535,"end":103.755,"sentiment":"negative","sentiment_score":-0.3469049111008644},{"text":"Yeah.","start":106.375,"end":106.615,"sentiment":"neutral","sentiment_score":-0.25572752952575684},{"text":"We don't have stock at the moment.","start":106.615,"end":108.315,"sentiment":"negative","sentiment_score":-0.35254137005124775},{"text":"I'm not sure the APC got stock or not.","start":115.71,"end":118.03,"sentiment":"negative","sentiment_score":-0.42100459668371415},{"text":"That's the problem.","start":118.03,"end":119.15,"sentiment":"negative","sentiment_score":-0.4955110748608907}],"sentiment":"negative","sentiment_score":-0.39111297329266864,"num_words":24,"start":102.535,"end":119.15},{"sentences":[{"text":"We need to check with the APC there.","start":119.15,"end":121.49,"sentiment":"negative","sentiment_score":-0.3579828031361103},{"text":"And then it will happen that we need to send to the product manager system, and he has to contact the APC and and see if they have stock.","start":122.685,"end":133.165,"sentiment":"neutral","sentiment_score":-0.07423413577007837},{"text":"And then your account manager if they will let your account manager to tell you.","start":133.165,"end":137.745,"sentiment":"neutral","sentiment_score":-0.04005401395261288},{"text":"So yeah.","start":140.4,"end":141.37999,"sentiment":"neutral","sentiment_score":-0.025628785602748394},{"text":"So everything on do you know who is your who who's your account manager?","start":142.31999,"end":146.9,"sentiment":"neutral","sentiment_score":-0.07034451168562685}],"sentiment":"neutral","sentiment_score":-0.09784622509580325,"num_words":68,"start":119.15,"end":146.9},{"sentences":[{"text":"Yeah.","start":149.92,"end":150.42,"sentiment":"neutral","sentiment_score":0.0006443094462156296},{"text":"Yeah.","start":150.79999,"end":151.12,"sentiment":"neutral","sentiment_score":0.00743853859603405},{"text":"I can try to put I would I I I can try to send him a message to call you because it's not a straight answer I can tell you whether we got stock.","start":151.12,"end":160.735,"sentiment":"neutral","sentiment_score":-0.09554708201219053},{"text":"So they he has to contact our, you know, our product manager system then and then he has to find out for APC and get back to you with the ETA.","start":160.735,"end":175.23,"sentiment":"neutral","sentiment_score":-0.048724071453175234},{"text":"If APCs have stock, it'll be one to two weeks, but it's more likely.","start":175.93001,"end":181.71,"sentiment":"neutral","sentiment_score":-0.14997309127024241}],"sentiment":"neutral","sentiment_score":-0.08457515349634635,"num_words":81,"start":149.92,"end":181.71},{"sentences":[{"text":"It could be a few months.","start":181.93001,"end":183.885,"sentiment":"neutral","sentiment_score":-0.2041482130686442},{"text":"So that's why you need to you need to you need to sort of either speak to your account manager and to find out the ETA for my PC.","start":186.685,"end":195.965,"sentiment":"neutral","sentiment_score":-0.02602601526626225},{"text":"Do you want me to tell your account manager to call you back?","start":195.965,"end":199.105,"sentiment":"neutral","sentiment_score":-0.04722068630732023},{"text":"Okay.","start":203.74,"end":204.24,"sentiment":"neutral","sentiment_score":-0.03348348289728165},{"text":"Maybe better to email to him.","start":204.3,"end":206.24,"sentiment":"neutral","sentiment_score":-0.06315782479941845}],"sentiment":"neutral","sentiment_score":-0.054653510451316833,"num_words":55,"start":181.93001,"end":206.24},{"sentences":[{"text":"Yeah.","start":207.66,"end":207.9,"sentiment":"neutral","sentiment_score":-0.06038852781057358},{"text":"Maybe to to email him.","start":207.9,"end":209.76,"sentiment":"neutral","sentiment_score":-0.04679356589913368},{"text":"Yeah.","start":211.34,"end":211.58,"sentiment":"neutral","sentiment_score":-0.12307385355234146},{"text":"That's it because it's not a straight answer I can tell you.","start":211.58,"end":213.66,"sentiment":"neutral","sentiment_score":-0.15630591086422405},{"text":"He has to find out for you.","start":213.66,"end":214.985,"sentiment":"neutral","sentiment_score":-0.030784772442919866}],"sentiment":"neutral","sentiment_score":-0.09648440570498888,"num_words":26,"start":207.66,"end":214.985},{"sentences":[{"text":"So best to email send him the email.","start":214.985,"end":217.08499,"sentiment":"neutral","sentiment_score":0.012464594561606646},{"text":"Okay?","start":218.905,"end":219.405,"sentiment":"neutral","sentiment_score":0.04789312183856964},{"text":"If you okay then.","start":220.265,"end":221.545,"sentiment":"neutral","sentiment_score":0.10679629817605019},{"text":"Thanks.","start":221.545,"end":222.025,"sentiment":"positive","sentiment_score":0.7647405862808228},{"text":"Okay.","start":222.025,"end":222.34499,"sentiment":"positive","sentiment_score":0.6391727328300476}],"sentiment":"neutral","sentiment_score":0.13191389267643291,"num_words":15,"start":214.985,"end":222.34499},{"sentences":[{"text":"Bye.","start":222.34499,"end":222.84499,"sentiment":"positive","sentiment_score":0.4725343883037567},{"text":"Bye.","start":223.14499,"end":223.64499,"sentiment":"neutral","sentiment_score":0.304823637008667}],"sentiment":"positive","sentiment_score":0.38867901265621185,"num_words":2,"start":222.34499,"end":223.64499}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Welcome to Leader Computers. For sales, press 1. For warranty and service, press 2. For accounts, press 3. One of our friendly team members will be with you shortly.\n\nYour call may be monitored or recorded for quality and coaching purposes. Hi. Leader of Computer. Vincent speaking. How can I help you?\n\nHello? How can I help you?\n\nChannel 0: Sorry. You just woke up. Who's speaking?\n\nChannel 1: Vincent? How can\n\nChannel 0: Hi,\n\nChannel 1: I help\n\nChannel 0: mate.\n\nChannel 1: you?\n\nChannel 0: This is Ross with Techconsistent. How's\n\nChannel 1: Sorry.\n\nChannel 0: yep.\n\nChannel 1: What's your\n\nChannel 0: Actually,\n\nChannel 1: name and your\n\nChannel 0: the\n\nChannel 1: what's\n\nChannel 0: the\n\nChannel 1: your company name called?\n\nChannel 0: Ross from Techconsistent.\n\nChannel 1: Okay. How can I help you?\n\nChannel 0: Ma'am, actually, I just wanted to inquire about the product about the availability, and I have got the SKU for you. It's a p.\n\nChannel 1: Let me have you checked your website? Can you give me the problem the manufacturer code if you have?\n\nChannel 0: Yep. I do have. It's\n\nChannel 1: Yeah.\n\nChannel 0: a\n\nChannel 1: What\n\nChannel 0: p\n\nChannel 1: is it? I IP. Yep. Any dash between?\n\nChannel 0: Double four nope.\n\nChannel 1: Is\n\nChannel 0: Double\n\nChannel 1: there any\n\nChannel 0: 4.\n\nChannel 1: no no dash? 44? IP, 44.\n\nChannel 0: No dash.\n\nChannel 1: Mhmm. Mhmm.\n\nChannel 0: 21 It's the APC net shoulder.\n\nChannel 1: Yep. Okay. Yeah. IPC. Yeah.\n\nWe don't have stock. Yeah. We don't have stock at the moment.\n\nChannel 0: I need it in Sydney. Yep. So yep. What about the availability?\n\nChannel 1: I'm not sure the APC got stock or not. That's the problem. We need to check with the APC there. And then it will happen\n\nChannel 0: Mhmm.\n\nChannel 1: that we need to send to the product manager system, and he has to contact the APC and and see if they have stock. And then your account manager if they will let your account manager to tell you.\n\nChannel 0: Mhmm.\n\nChannel 1: So yeah.\n\nChannel 0: Account\n\nChannel 1: So\n\nChannel 0: manager.\n\nChannel 1: everything\n\nChannel 0: I\n\nChannel 1: on\n\nChannel 0: tried calling\n\nChannel 1: do\n\nChannel 0: him,\n\nChannel 1: you know who\n\nChannel 0: but\n\nChannel 1: is your who who's\n\nChannel 0: yep.\n\nChannel 1: your account manager?\n\nChannel 0: Raymond Raymond. Yeah.\n\nChannel 1: Yeah. Yeah. I can try to put I would I I I can try to send him a message to call you because it's not a straight answer I can tell you whether we got stock. So they he has to contact our, you know, our product manager system then and then he has to find out for APC and get back to you with the ETA. If APCs have stock, it'll be one to two weeks, but it's more likely.\n\nIt could be a few months.\n\nChannel 0: I\n\nChannel 1: So\n\nChannel 0: understand\n\nChannel 1: that's why\n\nChannel 0: that. No\n\nChannel 1: you need\n\nChannel 0: worries,\n\nChannel 1: to\n\nChannel 0: mate.\n\nChannel 1: you need to you need to sort of either speak to your account manager and to find out the ETA for my PC.\n\nChannel 0: Mhmm.\n\nChannel 1: Do you want me to tell your account manager to call you back?\n\nChannel 0: Sure. Actually, I have left him a voice mail.\n\nChannel 1: Okay.\n\nChannel 0: And\n\nChannel 1: Maybe\n\nChannel 0: let's see.\n\nChannel 1: better\n\nChannel 0: I\n\nChannel 1: to\n\nChannel 0: tried\n\nChannel 1: email\n\nChannel 0: calling\n\nChannel 1: to\n\nChannel 0: him.\n\nChannel 1: him.\n\nChannel 0: Yeah. But he didn't answer.\n\nChannel 1: Yeah. Maybe\n\nChannel 0: Yeah.\n\nChannel 1: to to\n\nChannel 0: Definitely.\n\nChannel 1: email him.\n\nChannel 0: No.\n\nChannel 1: Yeah. That's it because it's not a straight answer\n\nChannel 0: Mhmm. Yep.\n\nChannel 1: I can tell you. He has to find out for you. So best to email send him the email.\n\nChannel 0: Alright,\n\nChannel 1: Okay?\n\nChannel 0: mate. Got you.\n\nChannel 1: If\n\nChannel 0: No\n\nChannel 1: you\n\nChannel 0: worries.\n\nChannel 1: okay\n\nChannel 0: Yep.\n\nChannel 1: then.\n\nChannel 0: Thanks.\n\nChannel 1: Thanks.\n\nChannel 0: Thanks for\n\nChannel 1: Okay.\n\nChannel 0: assistance.\n\nChannel 1: Bye. Bye.\n\nChannel 0: Yes. Bye.","paragraphs":[{"sentences":[{"text":"Welcome to Leader Computers.","start":2.6399999,"end":4.18,"sentiment":"positive","sentiment_score":0.44269660115242004},{"text":"For sales, press 1.","start":4.88,"end":6.66,"sentiment":"neutral","sentiment_score":0.20208845660090446},{"text":"For warranty and service, press 2.","start":7.04,"end":9.3,"sentiment":"neutral","sentiment_score":0.20238891740640005},{"text":"For accounts, press 3.","start":9.599999,"end":11.38,"sentiment":"neutral","sentiment_score":0.18332604691386223},{"text":"One of our friendly team members will be with you shortly.","start":15.665,"end":18.485,"sentiment":"positive","sentiment_score":0.37796262990344653}],"sentiment":"neutral","sentiment_score":0.2994609259325883,"channel":1,"num_words":29,"start":2.6399999,"end":18.485},{"sentences":[{"text":"Your call may be monitored or recorded for quality and coaching 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representative from Techconsistent calls the Leader Computers to inquire about the availability of a product. The representative asks for the manufacturer code and explains that they need to check with the APC and get back to the account manager. The account manager will contact the representative and provide an ETA. The representative suggests sending an email to the account manager and the call ends."},"intents":{"segments":[{"text":"Ma'am, actually, I just wanted to inquire about the product about the availability, and I have got the SKU for you.","start_word":103,"end_word":123,"intents":[{"intent":"Inquire about availability","confidence_score":0.05696836}]},{"text":"that we need to send to the product manager system, and he has to contact the APC and and see if they have stock. And then your account manager if they will let your account manager to tell you. Mhmm.","start_word":243,"end_word":282,"intents":[{"intent":"Send email","confidence_score":0.023122014}]},{"text":"that we need to send to the product manager system, and he has to contact the APC and and see if they have stock. And then your account manager if they will let your account manager to tell you. Mhmm. So yeah.","start_word":243,"end_word":284,"intents":[{"intent":"Send message to account manager","confidence_score":0.14002544}]},{"text":"Account So manager. everything I on tried calling do him, you know who but is your who who's yep. your account manager? Raymond Raymond.","start_word":284,"end_word":307,"intents":[{"intent":"Speak to account manager","confidence_score":0.026411884}]},{"text":"If APCs have stock, it'll be one to two weeks, but it's more likely. It could be a few months.","start_word":376,"end_word":395,"intents":[{"intent":"Understand stock availability","confidence_score":0.00044125988}]}]},"sentiments":{"segments":[{"text":"Welcome to Leader Computers.","start_word":0,"end_word":3,"sentiment":"positive","sentiment_score":0.4543485641479492},{"text":"For sales, press 1. For warranty and service, press 2. For accounts, press 3. One of our friendly team members will be with you shortly. Your call may be monitored or recorded for quality and coaching purposes. Hi. Leader of Computer. Vincent speaking. How can I help you? Hello? How can I help you? Sorry.","start_word":4,"end_word":58,"sentiment":"neutral","sentiment_score":0.1829775422811508},{"text":"You just woke up.","start_word":59,"end_word":62,"sentiment":"negative","sentiment_score":-0.3619128167629242},{"text":"Who's speaking? Vincent? How can Hi, I help mate. you? This is Ross with Techconsistent. How's Sorry. yep. What's your Actually, name and your the what's the your company name called? Ross from Techconsistent. Okay. How can I help you? Ma'am, actually, I just wanted to inquire about the product about the availability, and I have got the SKU for you. It's a p. Let me have you checked your website? Can you give me the problem the manufacturer code if you have? Yep. I do have. It's Yeah. a What p is it? I IP. Yep. Any dash between? Double four nope. Is Double there any 4. no no dash? 44? IP, 44. No dash. Mhmm. Mhmm. 21 It's the APC net shoulder. Yep. Okay. Yeah. IPC. Yeah.","start_word":63,"end_word":191,"sentiment":"neutral","sentiment_score":-0.016001829877495766},{"text":"We don't have stock.","start_word":192,"end_word":195,"sentiment":"negative","sentiment_score":-0.3442627191543579},{"text":"Yeah.","start_word":196,"end_word":196,"sentiment":"neutral","sentiment_score":-0.25572752952575684},{"text":"We don't have stock at the moment.","start_word":197,"end_word":203,"sentiment":"negative","sentiment_score":-0.34455543756484985},{"text":"I need it in Sydney. Yep. So yep. What about the availability?","start_word":204,"end_word":215,"sentiment":"neutral","sentiment_score":-0.086567223072052},{"text":"I'm not sure the APC got stock or not. That's the problem. We need to check with the APC there.","start_word":216,"end_word":235,"sentiment":"negative","sentiment_score":-0.4079212248325348},{"text":"And then it will happen Mhmm. that we need to send to the product manager system, and he has to contact the APC and and see if they have stock. And then your account manager if they will let your account manager to tell you. Mhmm. So yeah. Account So manager. everything I on tried calling do him, you know who but is your who who's yep. your account manager? Raymond Raymond. Yeah. Yeah. Yeah. I can try to put I would I I I can try to send him a message to call you because it's not a straight answer I can tell you whether we got stock. So they he has to contact our, you know, our product manager system then and then he has to find out for APC and get back to you with the ETA. If APCs have stock, it'll be one to two weeks, but it's more likely. It could be a few months. I So understand that's why that. No you need worries, to mate. you need to you need to sort of either speak to your account manager and to find out the ETA for my PC. Mhmm. Do you want me to tell your account manager to call you back? Sure. Actually, I have left him a voice mail. Okay. And Maybe let's see. better I to tried email calling to him. him. Yeah. But he didn't answer. Yeah. Maybe Yeah. to to Definitely. email him. No. Yeah. That's it because it's not a straight answer Mhmm. Yep. I can tell you. He has to find out for you. So best to email send him the email. Alright, Okay? mate. Got you. If No you worries. okay Yep. then.","start_word":236,"end_word":523,"sentiment":"neutral","sentiment_score":-0.06105884506056706},{"text":"Thanks. Thanks. Thanks for Okay. assistance. Bye.","start_word":524,"end_word":530,"sentiment":"positive","sentiment_score":0.6132060800279889},{"text":"Bye. Yes. 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