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Chris, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bhakit Singh, to introduce our company and our services. Name of the company again, Chris, it's Cloud Solution IT. We are a managed service provider. We are also trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, managed three sixty five, Power BI, and many more. And the reason for my call today, Chris, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time next month, maybe on second or third week of September. Alright. Okay. That that would be fine, sir. Sir, do you mind asking when would be the best time to call you back just to schedule the short introductory meeting? Just and then after. Yes, sir. Okay. I'll be sending the company information again, sir, because the last time, I think, I was able to send you a a a a a a letter sending the catch today. Alright. Okay. No worries. I notified you, Chris. Take care. Alright. 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If you record your name and reason for calling, I'll see if this person is available. Thanks. Please stay on the line. Blake. Chris speaking. I'm good. Thanks. How are you going? Look, at this stage, I'm probably going to say no. Only reason is that we've had we we did have a few things happen at the end of last year where we needed to get somebody in quickly, and I'd already had I'd already had dealings with another local MSP from a previous job, and I I'd engage those guys. And I've I've been really happy with with where we've where we've sort of gotten ourselves to with them. So I'll probably be happy just to stick with those guys, I think, at the moment. Look. I I think it I I think at this stage, probably calling may not be beneficial for for you guys, but I'm more than happy for you to send me something if you like as a as just sort of got the detail. But as I'm not sort of I'm not actively looking to go elsewhere at this point. Realistically, sort of spending some time on the on the phone or in person probably won't be beneficial to either of us. But as I say, more than happy if you wanna send me through something so I've got your detail. Happy if something does sort of change or whatnot. I can give you a bell. Okay. Perfect. Okay. Thanks very much. You too. 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If you record your name and reason for calling, I'll see if this person is available. Thanks. Please stay on the line. Blake.\n\nChris speaking. I'm good. Thanks. How are you going? Look, at this stage, I'm probably going to say no.\n\nOnly reason is that we've had we we did have a few things happen at the end of last year where we needed to get somebody in quickly, and I'd already had I'd already had dealings with another local MSP from a previous job, and I I'd engage those guys. And I've I've been really happy with with where we've where we've sort of gotten ourselves to with them. So I'll probably be happy just to stick with those guys, I think, at the moment. Look. I I think it I I think at this stage, probably calling may not be beneficial for for you guys, but I'm more than happy for you to send me something if you like as a as just sort of got the detail.\n\nBut as I'm not sort of I'm not actively looking to go elsewhere at this point. Realistically, sort of spending some time on the on the phone or in person probably won't be beneficial to either of us. But as I say, more than happy if you wanna send me through something so I've got your detail. Happy if something does sort of change or whatnot. I can give you a bell.\n\nOkay. Perfect. Okay. Thanks very much. You too.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.24,"end":0.64,"sentiment":"neutral","sentiment_score":0.044341035187244415},{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.64,"end":4.9,"sentiment":"neutral","sentiment_score":0.004004193935543299},{"text":"Thanks.","start":11.5199995,"end":12.0199995,"sentiment":"positive","sentiment_score":0.3670181632041931},{"text":"Please stay on the line.","start":12.16,"end":13.46,"sentiment":"neutral","sentiment_score":0.14255836457014084},{"text":"Blake.","start":15.934999,"end":16.175,"sentiment":"neutral","sentiment_score":0.03018752485513687}],"sentiment":"neutral","sentiment_score":0.050766902044415474,"num_words":24,"start":0.24,"end":16.175},{"sentences":[{"text":"Chris speaking.","start":16.175,"end":16.914999,"sentiment":"neutral","sentiment_score":0.03771505504846573},{"text":"I'm good.","start":25.055,"end":25.535,"sentiment":"positive","sentiment_score":0.593825101852417},{"text":"Thanks.","start":25.535,"end":25.775,"sentiment":"positive","sentiment_score":0.6582704782485962},{"text":"How are you going?","start":25.775,"end":26.52,"sentiment":"positive","sentiment_score":0.433012954890728},{"text":"Look, at this stage, I'm probably going to say no.","start":89.81,"end":94.07,"sentiment":"neutral","sentiment_score":-0.2856240451335907}],"sentiment":"neutral","sentiment_score":0.04195590317249298,"num_words":19,"start":16.175,"end":94.07},{"sentences":[{"text":"Only reason is that we've had we we did have a few things happen at the end of last year where we needed to get somebody in quickly, and I'd already had I'd already had dealings with another local MSP from a previous job, and I I'd engage those guys.","start":94.915,"end":112.42,"sentiment":"neutral","sentiment_score":0.08349780600517988},{"text":"And I've I've been really happy with with where we've where we've sort of gotten ourselves to with them.","start":112.42,"end":117.14,"sentiment":"positive","sentiment_score":0.6603710212205586},{"text":"So I'll probably be happy just to stick with those guys, I think, at the moment.","start":117.14,"end":120.759995,"sentiment":"positive","sentiment_score":0.5027926228940487},{"text":"Look.","start":134.76999,"end":135.01,"sentiment":"neutral","sentiment_score":0.002916986122727394},{"text":"I I think it I I think at this stage, probably calling may not be beneficial for for you guys, but I'm more than happy for you to send me something if you like as a as just sort of got the detail.","start":135.01,"end":146.54999,"sentiment":"neutral","sentiment_score":0.12114317316648572}],"sentiment":"neutral","sentiment_score":0.23239298528710076,"num_words":129,"start":94.915,"end":146.54999},{"sentences":[{"text":"But as I'm not sort of I'm not actively looking to go elsewhere at this point.","start":147.48999,"end":151.875,"sentiment":"negative","sentiment_score":-0.3712065750733018},{"text":"Realistically, sort of spending some time on the on the phone or in person probably won't be beneficial to either of us.","start":153.215,"end":159.855,"sentiment":"negative","sentiment_score":-0.3594442335042087},{"text":"But as I say, more than happy if you wanna send me through something so I've got your detail.","start":159.855,"end":163.63501,"sentiment":"neutral","sentiment_score":0.16118258551547401},{"text":"Happy if something does sort of change or whatnot.","start":164.95,"end":166.95,"sentiment":"neutral","sentiment_score":0.3151850468582577},{"text":"I can give you a bell.","start":166.95,"end":168.09,"sentiment":"neutral","sentiment_score":0.17782574892044067}],"sentiment":"neutral","sentiment_score":-0.0955692958086729,"num_words":72,"start":147.48999,"end":168.09},{"sentences":[{"text":"Okay.","start":175.67,"end":176.17,"sentiment":"neutral","sentiment_score":0.04864322394132614},{"text":"Perfect.","start":179.10999,"end":179.60999,"sentiment":"positive","sentiment_score":0.7637654542922974},{"text":"Okay.","start":179.67,"end":180.12294,"sentiment":"positive","sentiment_score":0.4820433259010315},{"text":"Thanks very much.","start":184.12294,"end":184.84294,"sentiment":"positive","sentiment_score":0.8670188585917155},{"text":"You too.","start":184.84294,"end":185.50294,"sentiment":"positive","sentiment_score":0.5591634511947632}],"sentiment":"positive","sentiment_score":0.626729435287416,"num_words":8,"start":175.67,"end":185.50294},{"sentences":[{"text":"Bye.","start":185.80293,"end":186.30293,"sentiment":"neutral","sentiment_score":0.2450893372297287}],"sentiment":"neutral","sentiment_score":0.2450893372297287,"num_words":1,"start":185.80293,"end":186.30293}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. If you record your name and reason for calling, I'll see if this person is available.\n\nChannel 0: Ronald.\n\nChannel 1: Thanks. Please stay on the line. Blake. Chris speaking.\n\nChannel 0: Hi. Yeah. Good morning. Chris, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: I'm good. Thanks. How are you going?\n\nChannel 0: I am doing good, sir. No complaints. Friday, last day of work. Alright. Chris, I hope you still remember the company because the last time that we touched base with you, it was October of last year.\n\nAnd during that time, I was trying to arrange a meeting with you together with my CTO, mister Bhakit Singh, to introduce our company and our services. Name of the company again, Chris, it's Cloud Solution IT. We are a managed service provider. We are also trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, managed three sixty five, Power BI, and many more. And the reason for my call today, Chris, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference.\n\nAnd we're hoping, sir, that you have an available time next month, maybe on second or third week of\n\nChannel 1: Look, at this stage, I'm\n\nChannel 0: September.\n\nChannel 1: probably going to say no. Only reason is that we've had we we did have a few things happen at the end of last year where we needed to get somebody in quickly, and I'd already had I'd already had dealings with another local MSP from a previous job, and I I'd engage those guys. And I've I've been really happy with with where we've where we've sort of gotten ourselves to with them. So I'll probably be happy just to stick with those guys, I think, at the moment.\n\nChannel 0: Alright. Okay. That that would be fine, sir. Sir, do you mind asking when would be the best time to call you back just to schedule the short introductory meeting? Just and then\n\nChannel 1: Look.\n\nChannel 0: after.\n\nChannel 1: I I think it I I think at this stage, probably calling may not be beneficial for for you guys, but I'm more than happy for you to send me something if you like as a as just sort of got the detail.\n\nChannel 0: Yes,\n\nChannel 1: But\n\nChannel 0: sir.\n\nChannel 1: as I'm not sort of I'm not actively looking to go elsewhere at this point. Realistically, sort of spending some time on the on the phone or in person probably won't be beneficial to either of us. But as I say, more than happy if you wanna send me through something so I've got your detail. Happy if something does sort of change or whatnot. I can give you a bell.\n\nChannel 0: Okay. I'll be sending the company information again, sir, because the last time, I think, I was able to send you\n\nChannel 1: Okay.\n\nChannel 0: a a a a a a letter sending the catch today.\n\nChannel 1: Perfect. Okay.\n\nChannel 0: Alright. Okay. No worries. I notified you, Chris. Take care.\n\nChannel 1: Thanks very much. You too.\n\nChannel 0: Alright.\n\nChannel 1: Bye.\n\nChannel 0: Bye bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.24,"end":0.64,"sentiment":"neutral","sentiment_score":0.044341035187244415},{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.64,"end":4.9,"sentiment":"neutral","sentiment_score":0.004004193935543299}],"sentiment":"neutral","sentiment_score":0.006376949303290423,"channel":1,"num_words":17,"start":0.24,"end":4.9},{"sentences":[{"text":"Ronald.","start":6.08,"end":6.58,"sentiment":"neutral","sentiment_score":0.069204181432724}],"sentiment":"neutral","sentiment_score":0.069204181432724,"channel":0,"num_words":1,"start":6.08,"end":6.58},{"sentences":[{"text":"Thanks.","start":11.5199995,"end":12.0199995,"sentiment":"positive","sentiment_score":0.3670181632041931},{"text":"Please stay on the 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work.","start":29.22,"end":30.76,"sentiment":"neutral","sentiment_score":0.04556506499648094},{"text":"Alright.","start":30.9,"end":31.4,"sentiment":"neutral","sentiment_score":0.12334322929382324},{"text":"Chris, I hope you still remember the company because the last time that we touched base with you, it was October of last year.","start":32.899998,"end":39.64,"sentiment":"neutral","sentiment_score":0.09053580571586888}],"sentiment":"neutral","sentiment_score":0.16538072296896497,"channel":0,"num_words":37,"start":27.015,"end":39.64},{"sentences":[{"text":"And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bhakit Singh, to introduce our company and our services.","start":40.1,"end":50.114998,"sentiment":"neutral","sentiment_score":0.1611628017767712},{"text":"Name of the company again, Chris, it's Cloud Solution IT.","start":51.055,"end":54.275,"sentiment":"neutral","sentiment_score":0.14608199372887612},{"text":"We are a managed service 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already had dealings with another local MSP from a previous job, and I I'd engage those guys.","start":94.915,"end":112.42,"sentiment":"neutral","sentiment_score":0.08349780600517988},{"text":"And I've I've been really happy with with where we've where we've sort of gotten ourselves to with them.","start":112.42,"end":117.14,"sentiment":"positive","sentiment_score":0.6603710212205586},{"text":"So I'll probably be happy just to stick with those guys, I think, at the moment.","start":117.14,"end":120.759995,"sentiment":"positive","sentiment_score":0.5027926228940487}],"sentiment":"neutral","sentiment_score":0.25470708333369757,"channel":1,"num_words":90,"start":92.13,"end":120.759995},{"sentences":[{"text":"Alright.","start":121.87,"end":122.37,"sentiment":"neutral","sentiment_score":0.19203035533428192},{"text":"Okay.","start":122.590004,"end":123.07,"sentiment":"neutral","sentiment_score":0.21897895634174347},{"text":"That that would be fine, 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The customer is unable to schedule an introductory meeting due to the lack of availability, but agrees to receive information and schedule a follow-up call. The representative mentions that they will send more details and information about the company."},"intents":{"segments":[{"text":"Sir, do you mind asking when would be the best time to call you back just to schedule the short introductory meeting? Just and then Look.","start_word":308,"end_word":333,"intents":[{"intent":"Schedule introductory meeting","confidence_score":0.22804965}]},{"text":"I'll be sending the company information again, sir, because the last time, I think, I was able to send you Okay.","start_word":453,"end_word":473,"intents":[{"intent":"Send company information","confidence_score":0.69395375}]}]},"sentiments":{"segments":[{"text":"Hi. If you record your name and reason for calling, I'll see if this person is available. 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Name of the company again, Chris, it's Cloud Solution IT. We are a managed service provider. We are also trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, managed three sixty five, Power BI, and many more. And the reason for my call today, Chris, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time next month, maybe on second or third week of Look, at this stage, I'm September.","start_word":55,"end_word":209,"sentiment":"neutral","sentiment_score":0.11371167749166489},{"text":"probably going to say no.","start_word":210,"end_word":214,"sentiment":"negative","sentiment_score":-0.3990769386291504},{"text":"Only reason is that we've had we we did have a few things happen at the end of last year where we needed to get somebody in quickly, and I'd already had I'd already had dealings with another local MSP from a previous job, and I I'd engage those guys.","start_word":215,"end_word":264,"sentiment":"neutral","sentiment_score":0.09138372540473938},{"text":"And I've I've been really happy with with where we've where we've sort of gotten ourselves to with them. So I'll probably be happy just to stick with those guys, I think, at the moment.","start_word":265,"end_word":299,"sentiment":"positive","sentiment_score":0.589407205581665},{"text":"Alright. Okay. That that would be fine, sir. Sir, do you mind asking when would be the best time to call you back just to schedule the short introductory meeting? Just and then Look. after. I I think it I I think at this stage, probably calling may not be beneficial for for you guys, but I'm more than happy for you to send me something if you like as a as just sort of got the detail. Yes, But sir.","start_word":300,"end_word":380,"sentiment":"neutral","sentiment_score":0.11032245308160782},{"text":"as I'm not sort of I'm not actively looking to go elsewhere at this point. 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