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Yes. Who's calling? I'm sorry. Who have I got?\n\nA bit bit muffled. No. Not this week. That's for sure. So and I'm away next week.\n\nSo I'll speak to the staff and see if anyone's got the time to to listen. I think you sent me the email. I can forward that on to at the moment, we'll leave it for now. Thanks. Yeah.\n\nThat'll find yep. That'll find me. Yep. Yep. Okay then.\n\nAlright. Cheers. Bye now. 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Good day, John.\n\nChannel 1: Yes. Who's calling?\n\nChannel 0: Oh, John. It's Andrew from Vigilance AI. I'm having a hard time hearing a bad time.\n\nChannel 1: I'm sorry. Who have I got? A bit bit muffled.\n\nChannel 0: Andrew, John, I I'm a representative in Vigilance AI. We are an AI SoC platform. And I I don't think that you still remember, but we have spoken before, and we sent you our email. And, John, I just wanted to call today and check if you're ready for just a really quick demo for this week if you're not busy.\n\nChannel 1: No. Not this week. That's for sure. So and I'm away next week. So I'll speak to the staff and see if anyone's got the time to to listen.\n\nI think you sent me the email. I can forward that on to at the moment, we'll leave it for now. Thanks.\n\nChannel 0: Oh, yeah. I I can certainly do that. Well, I'm going to resend you the email, but I I just wanted to check, John, because it's been months since\n\nChannel 1: Yeah.\n\nChannel 0: we last spoken. 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find me.","start":86.600006,"end":87.48,"sentiment":"neutral","sentiment_score":0.04847000166773796},{"text":"Yep.","start":87.48,"end":87.98,"sentiment":"neutral","sentiment_score":0.07132070511579514}],"sentiment":"neutral","sentiment_score":0.04784286245703697,"channel":1,"num_words":5,"start":85.880005,"end":87.98},{"sentences":[{"text":"alright.","start":88.98,"end":89.48,"sentiment":"neutral","sentiment_score":0.1069243773818016},{"text":"I'll send you an email, just to follow-up on it, and","start":89.86,"end":94.09488,"sentiment":"neutral","sentiment_score":0.10061478276144374}],"sentiment":"neutral","sentiment_score":0.10114058231314023,"channel":0,"num_words":12,"start":88.98,"end":94.09488},{"sentences":[{"text":"Yep.","start":93.934944,"end":94.434944,"sentiment":"neutral","sentiment_score":0.07917723804712296}],"sentiment":"neutral","sentiment_score":0.07917723804712296,"channel":1,"num_words":1,"start":93.934944,"end":94.434944},{"sentences":[{"text":"hopefully, we can talk again, John.","start":94.09488,"end":95.87488,"sentiment":"neutral","sentiment_score":0.11898007740577062}],"sentiment":"neutral","sentiment_score":0.11898007740577062,"channel":0,"num_words":6,"start":94.09488,"end":95.87488},{"sentences":[{"text":"Okay then.","start":96.254944,"end":97.05494,"sentiment":"neutral","sentiment_score":0.10000460967421532},{"text":"Alright.","start":97.05494,"end":97.55494,"sentiment":"neutral","sentiment_score":0.2080175131559372},{"text":"Cheers.","start":97.85494,"end":98.254944,"sentiment":"neutral","sentiment_score":0.3285079002380371},{"text":"Bye now.","start":98.254944,"end":98.91494,"sentiment":"neutral","sentiment_score":0.22613635659217834}],"sentiment":"neutral","sentiment_score":0.19813455765446028,"channel":1,"num_words":6,"start":96.254944,"end":98.91494},{"sentences":[{"text":"Alright.","start":98.49488,"end":98.97488,"sentiment":"positive","sentiment_score":0.3576619625091553},{"text":"You have a great day, May.","start":98.97488,"end":100.49488,"sentiment":"positive","sentiment_score":0.5853093862533569},{"text":"Take care.","start":100.49488,"end":100.97488,"sentiment":"positive","sentiment_score":0.451955184340477}],"sentiment":"positive","sentiment_score":0.5303809609678056,"channel":0,"num_words":9,"start":98.49488,"end":100.97488},{"sentences":[{"text":"Bye.","start":100.73494,"end":101.23494,"sentiment":"neutral","sentiment_score":0.1919838190078735}],"sentiment":"neutral","sentiment_score":0.1919838190078735,"channel":1,"num_words":1,"start":100.73494,"end":101.23494},{"sentences":[{"text":"Bye bye.","start":100.97488,"end":101.63488,"sentiment":"neutral","sentiment_score":0.12011891603469849}],"sentiment":"neutral","sentiment_score":0.12011891603469849,"channel":0,"num_words":2,"start":100.97488,"end":101.63488}]},"summary":{"result":"success","short":"An agent from missing AI calls a customer named John to offer a demo for their AI SoC platform. The agent confirms John's email address and explains that they will resend the demo email. They also discuss updating John's email address and agree to speak again at a later time."},"intents":{"segments":[{"text":"And, John, I just wanted to call today and check if you're ready for just a really quick demo for this week if you're not busy. No. Not this week.","start_word":70,"end_word":99,"intents":[{"intent":"Request a demo","confidence_score":0.0020573507}]},{"text":"Is it still john dot, batnell@technofest.com?","start_word":180,"end_word":185,"intents":[{"intent":"Confirm contact information","confidence_score":0.04247108}]}]},"sentiments":{"segments":[{"text":"Hello? Oh, hi.","start_word":0,"end_word":2,"sentiment":"neutral","sentiment_score":0.12910819053649902},{"text":"Good day, John.","start_word":3,"end_word":5,"sentiment":"positive","sentiment_score":0.3623816668987274},{"text":"Yes. Who's calling? Oh, John. It's Andrew from Vigilance AI.","start_word":6,"end_word":15,"sentiment":"neutral","sentiment_score":0.04571382701396942},{"text":"I'm having a hard time hearing a bad time.","start_word":16,"end_word":24,"sentiment":"negative","sentiment_score":-0.4732535481452942},{"text":"I'm sorry. Who have I got? A bit bit muffled. Andrew, John, I I'm a representative in Vigilance AI. We are an AI SoC platform. And I I don't think that you still remember, but we have spoken before, and we sent you our email. And, John, I just wanted to call today and check if you're ready for just a really quick demo for this week if you're not busy. No. Not this week. That's for sure. So and I'm away next week. So I'll speak to the staff and see if anyone's got the time to to listen. I think you sent me the email. I can forward that on to at the moment, we'll leave it for now. Thanks. Oh, yeah. I I can certainly do that. Well, I'm going to resend you the email, but I I just wanted to check, John, because it's been months since Yeah. we last spoken. Is it still john dot, batnell@technofest.com? Is that still That'll your find working yep. That'll find me. Yep. alright. I'll send you an email, just to follow-up on it, and Yep. hopefully, we can talk again, John. Okay then. Alright. Cheers. Bye now.","start_word":25,"end_word":222,"sentiment":"neutral","sentiment_score":0.0136537691578269},{"text":"Alright. You have a great day, May. Take care.","start_word":223,"end_word":231,"sentiment":"positive","sentiment_score":0.5104968547821045},{"text":"Bye. Bye bye.","start_word":232,"end_word":234,"sentiment":"neutral","sentiment_score":0.15674613416194916}],"average":{"sentiment":"neutral","sentiment_score":0.02652300533495451}}}}