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I've got a few minutes. Sorry. Sorry. Sorry.\n\nCan I just interrupt? You're very I can't hear you properly. It's your you're it's a really bad line. Right. You you sound like you're a robot.\n\nYou keep out. No. It's fine. Can you just can you try calling back to see if that's a better line? Can you try calling back?\n\nBecause I I really can't I really can't understand anything you're saying. Yeah. Just hang up and call back again straight away, and I'll ask her. I just can't I just can't understand what you're saying properly. Okay.\n\nThank you.","paragraphs":[{"sentences":[{"text":"I'm taking.","start":0.0,"end":0.9,"sentiment":"neutral","sentiment_score":0.0054142659064382315},{"text":"I've got a few minutes.","start":8.88,"end":10.179999,"sentiment":"neutral","sentiment_score":-0.10087287127971649},{"text":"Sorry.","start":25.455,"end":25.775,"sentiment":"neutral","sentiment_score":-0.04106256365776062},{"text":"Sorry.","start":25.775,"end":26.275,"sentiment":"neutral","sentiment_score":-0.07815167307853699},{"text":"Sorry.","start":26.66,"end":26.82,"sentiment":"neutral","sentiment_score":-0.09326541423797607}],"sentiment":"neutral","sentiment_score":-0.07060154755599797,"num_words":10,"start":0.0,"end":26.82},{"sentences":[{"text":"Can I just interrupt?","start":26.82,"end":27.78,"sentiment":"neutral","sentiment_score":-0.09558729454874992},{"text":"You're very I can't hear you properly.","start":27.78,"end":29.7,"sentiment":"negative","sentiment_score":-0.6070963740348816},{"text":"It's your you're it's a really bad line.","start":29.7,"end":32.6,"sentiment":"negative","sentiment_score":-0.6696003302931786},{"text":"Right.","start":40.1,"end":40.58,"sentiment":"neutral","sentiment_score":-0.03232497721910477},{"text":"You you sound like you're a robot.","start":40.58,"end":41.94,"sentiment":"neutral","sentiment_score":-0.2275841576712472}],"sentiment":"negative","sentiment_score":-0.43015705628527534,"num_words":27,"start":26.82,"end":41.94},{"sentences":[{"text":"You keep out.","start":41.94,"end":47.315002,"sentiment":"neutral","sentiment_score":-0.10010826587677002},{"text":"No.","start":47.315002,"end":47.555,"sentiment":"neutral","sentiment_score":-0.1034104973077774},{"text":"It's fine.","start":47.555,"end":47.955,"sentiment":"neutral","sentiment_score":-0.039671361446380615},{"text":"Can you just can you try calling back to see if that's a better line?","start":47.955,"end":50.615,"sentiment":"neutral","sentiment_score":-0.10542488172650337},{"text":"Can you try calling back?","start":53.795002,"end":54.995003,"sentiment":"neutral","sentiment_score":-0.23431859016418458}],"sentiment":"neutral","sentiment_score":-0.12446323825189701,"num_words":26,"start":41.94,"end":54.995003},{"sentences":[{"text":"Because I I really can't I really can't understand anything you're saying.","start":54.995003,"end":59.050003,"sentiment":"negative","sentiment_score":-0.553332140048345},{"text":"Yeah.","start":63.83,"end":64.07,"sentiment":"neutral","sentiment_score":-0.22374719381332395},{"text":"Just hang up and call back again straight away, and I'll ask her.","start":64.07,"end":66.518936,"sentiment":"neutral","sentiment_score":-0.3085008802322241},{"text":"I just can't I just can't understand what you're saying properly.","start":66.518936,"end":69.018936,"sentiment":"negative","sentiment_score":-0.5788348398425363},{"text":"Okay.","start":73.23894,"end":73.73894,"sentiment":"neutral","sentiment_score":0.034342654049396515}],"sentiment":"negative","sentiment_score":-0.45281802372712837,"num_words":38,"start":54.995003,"end":73.73894},{"sentences":[{"text":"Thank you.","start":74.118935,"end":74.938934,"sentiment":"neutral","sentiment_score":0.23386294394731522}],"sentiment":"neutral","sentiment_score":0.23386294394731522,"num_words":2,"start":74.118935,"end":74.938934}]}}]}],"paragraphs":{"transcript":"\nChannel 1: I'm taking.\n\nChannel 0: Oh, hi, Lee. It's Andrew from Vigilance dot ai. Have I caught you in a bad time?\n\nChannel 1: I've got a few minutes.\n\nChannel 0: Oh, yes, Lee. You know, I I actually called you last time, but you were busy. Just hoping that, you're available right now. So I'll I'll just be quick. Lee, Vigilance AI is our twenty four seven AI security\n\nChannel 1: Sorry.\n\nChannel 0: analyst.\n\nChannel 1: Sorry. Sorry. Can I just interrupt? You're very I can't hear you properly. It's your you're it's a really bad line.\n\nChannel 0: Oh, I I can I can hear you fine? I mean, I have already made a couple of phone calls without any problems.\n\nChannel 1: Right. You you sound like you're a robot. You keep\n\nChannel 0: That's strange. How about Natalie?\n\nChannel 1: out. No. It's fine. Can you just can you try calling back to see if that's a better line?\n\nChannel 0: Can I what? I'm sorry.\n\nChannel 1: Can you try calling back? Because I I really can't I really can't understand anything you're saying.\n\nChannel 0: Call you back. You mean, after this? Or\n\nChannel 1: Yeah. Just hang up and call back again straight away, and I'll ask her. I just can't I just can't understand what you're saying properly.\n\nChannel 0: Okay. I'm sorry, Lee. Yeah. Let me do that. You take care\n\nChannel 1: Okay.\n\nChannel 0: of me.\n\nChannel 1: Thank you.","paragraphs":[{"sentences":[{"text":"I'm taking.","start":0.0,"end":0.9,"sentiment":"neutral","sentiment_score":0.0054142659064382315}],"sentiment":"neutral","sentiment_score":0.0054142659064382315,"channel":1,"num_words":2,"start":0.0,"end":0.9},{"sentences":[{"text":"Oh, hi, Lee.","start":2.32,"end":3.3799999,"sentiment":"neutral","sentiment_score":0.01961856707930565},{"text":"It's Andrew from Vigilance dot ai.","start":3.6,"end":5.7799997,"sentiment":"neutral","sentiment_score":0.02577708289027214},{"text":"Have I caught you in a bad time?","start":6.16,"end":7.94,"sentiment":"neutral","sentiment_score":-0.15629917522892356}],"sentiment":"neutral","sentiment_score":-0.060992659014814044,"channel":0,"num_words":17,"start":2.32,"end":7.94},{"sentences":[{"text":"I've got a few minutes.","start":8.88,"end":10.179999,"sentiment":"neutral","sentiment_score":-0.10087287127971649}],"sentiment":"neutral","sentiment_score":-0.10087287127971649,"channel":1,"num_words":5,"start":8.88,"end":10.179999},{"sentences":[{"text":"Oh, yes, Lee.","start":11.599999,"end":12.66,"sentiment":"neutral","sentiment_score":-0.012719099099437395},{"text":"You know, I I actually called you last time, but you were busy.","start":12.799999,"end":15.7,"sentiment":"neutral","sentiment_score":-0.05696933472958895},{"text":"Just hoping that, you're available right now.","start":16.535,"end":19.015,"sentiment":"neutral","sentiment_score":-0.012174146166736526},{"text":"So I'll I'll just be quick.","start":19.015,"end":20.795,"sentiment":"neutral","sentiment_score":-0.006330124878635009},{"text":"Lee, Vigilance AI is our twenty four seven AI security","start":21.575,"end":25.654999,"sentiment":"neutral","sentiment_score":0.015706424694508316}],"sentiment":"neutral","sentiment_score":-0.01909985062248336,"channel":0,"num_words":39,"start":11.599999,"end":25.654999},{"sentences":[{"text":"Sorry.","start":25.455,"end":25.775,"sentiment":"neutral","sentiment_score":-0.04106256365776062}],"sentiment":"neutral","sentiment_score":-0.04106256365776062,"channel":1,"num_words":1,"start":25.455,"end":25.775},{"sentences":[{"text":"analyst.","start":25.654999,"end":26.154999,"sentiment":"neutral","sentiment_score":-0.04342295974493027}],"sentiment":"neutral","sentiment_score":-0.04342295974493027,"channel":0,"num_words":1,"start":25.654999,"end":26.154999},{"sentences":[{"text":"Sorry.","start":25.775,"end":26.275,"sentiment":"neutral","sentiment_score":-0.07815167307853699},{"text":"Sorry.","start":26.66,"end":26.82,"sentiment":"neutral","sentiment_score":-0.09326541423797607},{"text":"Can I just interrupt?","start":26.82,"end":27.78,"sentiment":"neutral","sentiment_score":-0.09558729454874992},{"text":"You're very I can't hear you properly.","start":27.78,"end":29.7,"sentiment":"negative","sentiment_score":-0.6070963740348816},{"text":"It's your you're it's a really bad line.","start":29.7,"end":32.6,"sentiment":"negative","sentiment_score":-0.6696003302931786}],"sentiment":"negative","sentiment_score":-0.48382112029052915,"channel":1,"num_words":21,"start":25.775,"end":32.6},{"sentences":[{"text":"Oh, I I can I can hear you fine?","start":33.92,"end":36.4,"sentiment":"neutral","sentiment_score":-0.04201169229216046},{"text":"I mean, I have already made a couple of phone calls without any problems.","start":36.4,"end":40.18,"sentiment":"neutral","sentiment_score":0.1868372383926596}],"sentiment":"neutral","sentiment_score":0.0972876568203387,"channel":0,"num_words":23,"start":33.92,"end":40.18},{"sentences":[{"text":"Right.","start":40.1,"end":40.58,"sentiment":"neutral","sentiment_score":-0.03232497721910477},{"text":"You you sound like you're a robot.","start":40.58,"end":41.94,"sentiment":"neutral","sentiment_score":-0.2275841576712472},{"text":"You keep","start":41.94,"end":42.435,"sentiment":"neutral","sentiment_score":-0.11929966509342194}],"sentiment":"neutral","sentiment_score":-0.1864013411104679,"channel":1,"num_words":10,"start":40.1,"end":42.435},{"sentences":[{"text":"That's strange.","start":44.785,"end":45.605,"sentiment":"neutral","sentiment_score":-0.2537037581205368},{"text":"How about Natalie?","start":45.905,"end":46.885002,"sentiment":"neutral","sentiment_score":-0.06676808496316274}],"sentiment":"neutral","sentiment_score":-0.14154235422611236,"channel":0,"num_words":5,"start":44.785,"end":46.885002},{"sentences":[{"text":"out.","start":47.075,"end":47.315002,"sentiment":"neutral","sentiment_score":-0.061725467443466187},{"text":"No.","start":47.315002,"end":47.555,"sentiment":"neutral","sentiment_score":-0.1034104973077774},{"text":"It's fine.","start":47.555,"end":47.955,"sentiment":"neutral","sentiment_score":-0.039671361446380615},{"text":"Can you just can you try calling back to see if that's a better line?","start":47.955,"end":50.615,"sentiment":"neutral","sentiment_score":-0.10542488172650337}],"sentiment":"neutral","sentiment_score":-0.09609746913376607,"channel":1,"num_words":19,"start":47.075,"end":50.615},{"sentences":[{"text":"Can I what?","start":52.145,"end":52.785,"sentiment":"neutral","sentiment_score":-0.07554527123769124},{"text":"I'm sorry.","start":52.785,"end":53.445,"sentiment":"neutral","sentiment_score":-0.22216226160526276}],"sentiment":"neutral","sentiment_score":-0.13419206738471984,"channel":0,"num_words":5,"start":52.145,"end":53.445},{"sentences":[{"text":"Can you try calling back?","start":53.795002,"end":54.995003,"sentiment":"neutral","sentiment_score":-0.23431859016418458},{"text":"Because I I really can't I really can't understand anything you're saying.","start":54.995003,"end":59.050003,"sentiment":"negative","sentiment_score":-0.553332140048345}],"sentiment":"negative","sentiment_score":-0.4595046253765331,"channel":1,"num_words":17,"start":53.795002,"end":59.050003},{"sentences":[{"text":"Call you back.","start":59.94,"end":60.92,"sentiment":"negative","sentiment_score":-0.34913944204648334},{"text":"You mean, after this?","start":61.62,"end":63.219997,"sentiment":"neutral","sentiment_score":-0.23020679503679276},{"text":"Or","start":63.219997,"end":63.379997,"sentiment":"neutral","sentiment_score":-0.2133642286062241}],"sentiment":"neutral","sentiment_score":-0.27270121686160564,"channel":0,"num_words":8,"start":59.94,"end":63.379997},{"sentences":[{"text":"Yeah.","start":63.83,"end":64.07,"sentiment":"neutral","sentiment_score":-0.22374719381332395},{"text":"Just hang up and call back again straight away, and I'll ask her.","start":64.07,"end":66.518936,"sentiment":"neutral","sentiment_score":-0.3085008802322241},{"text":"I just can't I just can't understand what you're saying properly.","start":66.518936,"end":69.018936,"sentiment":"negative","sentiment_score":-0.5788348398425363}],"sentiment":"negative","sentiment_score":-0.42405767500400543,"channel":1,"num_words":25,"start":63.83,"end":69.018936},{"sentences":[{"text":"Okay.","start":70.09888,"end":70.49888,"sentiment":"neutral","sentiment_score":-0.14889933168888092},{"text":"I'm sorry, Lee.","start":70.49888,"end":71.45888,"sentiment":"neutral","sentiment_score":-0.16772047678629556},{"text":"Yeah.","start":71.45888,"end":71.85888,"sentiment":"neutral","sentiment_score":-0.057192474603652954},{"text":"Let me do that.","start":71.85888,"end":72.73888,"sentiment":"neutral","sentiment_score":-0.03884623013436794},{"text":"You take care","start":72.73888,"end":73.378876,"sentiment":"neutral","sentiment_score":0.046205791334311165}],"sentiment":"neutral","sentiment_score":-0.06050173193216324,"channel":0,"num_words":12,"start":70.09888,"end":73.378876},{"sentences":[{"text":"Okay.","start":73.23894,"end":73.73894,"sentiment":"neutral","sentiment_score":0.034342654049396515}],"sentiment":"neutral","sentiment_score":0.034342654049396515,"channel":1,"num_words":1,"start":73.23894,"end":73.73894},{"sentences":[{"text":"of me.","start":73.378876,"end":74.128876,"sentiment":"neutral","sentiment_score":-0.00649515725672245}],"sentiment":"neutral","sentiment_score":-0.00649515725672245,"channel":0,"num_words":2,"start":73.378876,"end":74.128876},{"sentences":[{"text":"Thank you.","start":74.118935,"end":74.938934,"sentiment":"neutral","sentiment_score":0.23386294394731522}],"sentiment":"neutral","sentiment_score":0.23386294394731522,"channel":1,"num_words":2,"start":74.118935,"end":74.938934}]},"summary":{"result":"success","short":"Andrew fromGenerationance.com calls Lee and apologizes for the bad connection. He introduces himself as the company's AI security analyst and asks if Lee is available. Lee is unable to hear properly and asks Andrew to call back. Andrew apologizes again and suggests Lee call back later."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"I'm taking. Oh, hi, Lee. It's Andrew from Vigilance dot ai. Have I caught you in a bad time? I've got a few minutes. Oh, yes, Lee. You know, I I actually called you last time, but you were busy. Just hoping that, you're available right now. So I'll I'll just be quick. Lee, Vigilance AI is our twenty four seven AI security Sorry. analyst. Sorry. Sorry. Can I just interrupt?","start_word":0,"end_word":70,"sentiment":"neutral","sentiment_score":-0.03551887720823288},{"text":"You're very I can't hear you properly. It's your you're it's a really bad line.","start_word":71,"end_word":85,"sentiment":"negative","sentiment_score":-0.6331046223640442},{"text":"Oh, I I can I can hear you fine? I mean, I have already made a couple of phone calls without any problems. Right. You you sound like you're a robot. You keep That's strange. How about Natalie? out. No. It's fine. Can you just can you try calling back to see if that's a better line? Can I what? I'm sorry. Can you try calling back?","start_word":86,"end_word":152,"sentiment":"neutral","sentiment_score":-0.07735928893089294},{"text":"Because I I really can't I really can't understand anything you're saying.","start_word":153,"end_word":164,"sentiment":"negative","sentiment_score":-0.5539864301681519},{"text":"Call you back. You mean, after this? Or Yeah. Just hang up and call back again straight away, and I'll ask her.","start_word":165,"end_word":186,"sentiment":"neutral","sentiment_score":-0.2816959619522095},{"text":"I just can't I just can't understand what you're saying properly.","start_word":187,"end_word":197,"sentiment":"negative","sentiment_score":-0.5855621695518494},{"text":"Okay. I'm sorry, Lee. Yeah. Let me do that. You take care Okay. of me. Thank you.","start_word":198,"end_word":214,"sentiment":"neutral","sentiment_score":-0.030461624264717106}],"average":{"sentiment":"neutral","sentiment_score":-0.17934269502938513}}}}