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Nanianna, I hope you still remember the company because the last time that I that we touched base with you, it was November of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, Ananya, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, and many more. And reason for my call today, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping this time that you have an available time this coming week, maybe on third or fourth week of this month. Mhmm. Thank you. Mhmm. Mhmm. Mhmm. Yep. Actually, right now, really, the main goal of the company is just to give you an idea regarding our services. Just in case you have any future requirements or future projects that your current MSP may not provide. We just want to make sure that the name of our company would be on your list. After 4PM, sir? Alright. How about this coming Friday, sir? This Next Friday, what I mean. Or maybe on the '21, sir. 2PM? Alright. Okay. So, sir, what I'll be doing, I'll be sending a calendar invite. Again, the meeting date, sir, that would be on the '21 at 2PM. And, sir, please kindly correct me if I'm wrong. The email address that we have here let me check. That that would be anniana@broadsheet.com.au, or are you using different email? Okay. How many end user do you got in the company, sir? End user. 110. Okay. That that would be perfect. Alright. Okay. Thank you so much, Aniana, for allowing us to introduce our company. Have a blessed day, sir. Thank you. Alright. 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Good afternoon. Aniana, it's Ronald from Cloud Solution IT. How are you doing today? I'm doing wonderful.\n\nThank you for asking. Nanianna, I hope you still remember the company because the last time that I that we touched base with you, it was November of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, Ananya, it's Cloud Solution IT. We are a managed service provider.\n\nWe are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, and many more. And reason for my call today, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping this time that you have an available time this coming week, maybe on third or fourth week of this month. Mhmm. Thank you.\n\nMhmm. Mhmm. Mhmm. Yep. Actually, right now, really, the main goal of the company is just to give you an idea regarding our services.\n\nJust in case you have any future requirements or future projects that your current MSP may not provide. We just want to make sure that the name of our company would be on your list. After 4PM, sir? Alright. How about this coming Friday, sir?\n\nThis Next Friday, what I mean. Or maybe on the '21, sir. 2PM? Alright. Okay.\n\nSo, sir, what I'll be doing, I'll be sending a calendar invite. Again, the meeting date, sir, that would be on the '21 at 2PM. And, sir, please kindly correct me if I'm wrong. The email address that we have here let me check. That that would be anniana@broadsheet.com.au, or are you using different email?\n\nOkay. How many end user do you got in the company, sir? End user. 110. Okay.\n\nThat that would be perfect. Alright. Okay. Thank you so much, Aniana, for allowing us to introduce our company. Have a blessed day, sir.\n\nThank you. Alright. Thank you.","paragraphs":[{"sentences":[{"text":"Yes.","start":2.96,"end":3.46,"sentiment":"neutral","sentiment_score":0.13240236043930054},{"text":"Good afternoon.","start":3.6799998,"end":4.42,"sentiment":"neutral","sentiment_score":0.285875603556633},{"text":"Aniana, it's Ronald from Cloud Solution IT.","start":5.2799997,"end":9.059999,"sentiment":"neutral","sentiment_score":0.13958215074879782},{"text":"How are you doing today?","start":9.679999,"end":10.9,"sentiment":"neutral","sentiment_score":0.1970666229724884},{"text":"I'm doing wonderful.","start":13.12,"end":14.179999,"sentiment":"positive","sentiment_score":0.7422530055046082}],"sentiment":"neutral","sentiment_score":0.27185115300946766,"num_words":18,"start":2.96,"end":14.179999},{"sentences":[{"text":"Thank you for asking.","start":14.24,"end":15.299999,"sentiment":"positive","sentiment_score":0.677580401301384},{"text":"Nanianna, I hope you still remember the company because the last time that I that we touched base with 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Take it once.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hello?","start":7.52,"end":8.02,"sentiment":"neutral","sentiment_score":0.11736740171909332},{"text":"Good, Ron.","start":11.2,"end":11.92,"sentiment":"positive","sentiment_score":0.413762629032135},{"text":"Good.","start":11.92,"end":12.16,"sentiment":"positive","sentiment_score":0.45020243525505066},{"text":"How are you?","start":12.16,"end":13.07,"sentiment":"neutral","sentiment_score":0.32568437854448956},{"text":"Mhmm.","start":39.53,"end":40.03,"sentiment":"neutral","sentiment_score":0.08281629532575607}],"sentiment":"neutral","sentiment_score":0.30687056574970484,"num_words":8,"start":7.52,"end":40.03},{"sentences":[{"text":"Mhmm.","start":51.445,"end":51.945,"sentiment":"neutral","sentiment_score":0.058525025844573975},{"text":"Yeah.","start":73.885,"end":74.205,"sentiment":"neutral","sentiment_score":-0.029078323394060135},{"text":"We can we can do the introduction call, but it doesn't have however, we are not using 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Good afternoon. Aniana, it's Ronald from\n\nChannel 1: Hello?\n\nChannel 0: Cloud Solution IT. How are you doing today?\n\nChannel 1: Good, Ron. Good. How are you?\n\nChannel 0: I'm doing wonderful. Thank you for asking. Nanianna, I hope you still remember the company because the last time that I that we touched base with you, it was November of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, Ananya, it's Cloud Solution IT.\n\nWe are\n\nChannel 1: Mhmm.\n\nChannel 0: a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage\n\nChannel 1: Mhmm.\n\nChannel 0: three six five, Power BI, and many more. And reason for my call today, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping this time that you have an available time this coming week, maybe on third or fourth week of this\n\nChannel 1: Yeah. We can we can do the introduction call, but\n\nChannel 0: month.\n\nChannel 1: it doesn't\n\nChannel 0: Mhmm. Thank you.\n\nChannel 1: have however, we are not using any\n\nChannel 0: Mhmm.\n\nChannel 1: of the Microsoft products, and we already have a partner.\n\nChannel 0: Mhmm.\n\nChannel 1: But\n\nChannel 0: Mhmm.\n\nChannel 1: I don't know whether you whether it's with for your time\n\nChannel 0: Yep.\n\nChannel 1: as well.\n\nChannel 0: Actually, right now, really, the main goal of the company is just to give you an idea regarding our services. Just in case you have any future requirements or future projects that your current MSP may not provide. We just want to make sure that the name of our company would be on your list.\n\nChannel 1: Okay. How about Wednesday? Well, anytime between eleven to what? And actually, no. After four?\n\nChannel 0: After 4PM, sir?\n\nChannel 1: Yeah. After 4PM. End time\n\nChannel 0: Alright.\n\nChannel 1: after four.\n\nChannel 0: How about this coming Friday, sir? This\n\nChannel 1: Not current Friday. I'm not available.\n\nChannel 0: Next Friday, what I mean. Or maybe on the '21, sir.\n\nChannel 1: '21. Yeah. That works.\n\nChannel 0: 2PM?\n\nChannel 1: 2PM. Yeah. 2PM works.\n\nChannel 0: Alright. Okay. So, sir, what I'll be doing, I'll be sending a calendar invite. Again, the meeting date, sir, that would be on the '21 at 2PM. And, sir, please kindly correct me if I'm wrong.\n\nThe email address that we have here let me check. That that would be anniana@broadsheet.com.au, or\n\nChannel 1: Yeah.\n\nChannel 0: are you\n\nChannel 1: That's\n\nChannel 0: using\n\nChannel 1: correct.\n\nChannel 0: different email?\n\nChannel 1: No. That's\n\nChannel 0: Okay.\n\nChannel 1: correct.\n\nChannel 0: How many end user do you got in the company, sir?\n\nChannel 1: How many?\n\nChannel 0: End user.\n\nChannel 1: And users, we have around 110.\n\nChannel 0: 110. Okay. That that would be perfect. Alright. Okay.\n\nThank you so much, Aniana, for allowing us to introduce our company. Have a blessed\n\nChannel 1: Alright.\n\nChannel 0: day, sir. Thank\n\nChannel 1: Alright.\n\nChannel 0: you.\n\nChannel 1: Thank you. Take it once. Bye.\n\nChannel 0: Alright. Thank you.","paragraphs":[{"sentences":[{"text":"Yes.","start":2.96,"end":3.46,"sentiment":"neutral","sentiment_score":0.13240236043930054},{"text":"Good afternoon.","start":3.6799998,"end":4.42,"sentiment":"neutral","sentiment_score":0.285875603556633},{"text":"Aniana, it's Ronald from","start":5.2799997,"end":7.46,"sentiment":"neutral","sentiment_score":0.15810676850378513}],"sentiment":"neutral","sentiment_score":0.1909400916525296,"channel":0,"num_words":7,"start":2.96,"end":7.46},{"sentences":[{"text":"Hello?","start":7.52,"end":8.02,"sentiment":"neutral","sentiment_score":0.11736740171909332}],"sentiment":"neutral","sentiment_score":0.11736740171909332,"channel":1,"num_words":1,"start":7.52,"end":8.02},{"sentences":[{"text":"Cloud Solution IT.","start":7.68,"end":9.059999,"sentiment":"neutral","sentiment_score":0.11488266040881474},{"text":"How are you doing 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many end user do you got in the company, sir?","start":175.34,"end":177.68001,"sentiment":"neutral","sentiment_score":-0.008158565414222803}],"sentiment":"neutral","sentiment_score":-0.008158565414222803,"channel":0,"num_words":11,"start":175.34,"end":177.68001},{"sentences":[{"text":"How many?","start":177.96,"end":178.7,"sentiment":"neutral","sentiment_score":-0.004895435646176338}],"sentiment":"neutral","sentiment_score":-0.004895435646176338,"channel":1,"num_words":2,"start":177.96,"end":178.7},{"sentences":[{"text":"End user.","start":179.98,"end":180.72,"sentiment":"neutral","sentiment_score":-0.0038353523705154657}],"sentiment":"neutral","sentiment_score":-0.0038353523705154657,"channel":0,"num_words":2,"start":179.98,"end":180.72},{"sentences":[{"text":"And users, we have around 110.","start":181.08,"end":183.74,"sentiment":"neutral","sentiment_score":-0.0036258396382133165}],"sentiment":"neutral","sentiment_score":-0.0036258396382133165,"channel":1,"num_words":6,"start":181.08,"end":183.74},{"sentences":[{"text":"110.","start":184.445,"end":185.585,"sentiment":"neutral","sentiment_score":0.010036753490567207},{"text":"Okay.","start":185.645,"end":186.045,"sentiment":"neutral","sentiment_score":0.13285617530345917},{"text":"That that would be perfect.","start":186.045,"end":187.265,"sentiment":"positive","sentiment_score":0.3444453477859497},{"text":"Alright.","start":187.725,"end":188.225,"sentiment":"neutral","sentiment_score":0.29098889231681824},{"text":"Okay.","start":188.365,"end":188.765,"sentiment":"neutral","sentiment_score":0.32217031717300415}],"sentiment":"neutral","sentiment_score":0.2753643196903997,"channel":0,"num_words":9,"start":184.445,"end":188.765},{"sentences":[{"text":"Thank you so much, Aniana, for allowing us to introduce our company.","start":188.765,"end":191.805,"sentiment":"positive","sentiment_score":0.6446319421132406},{"text":"Have a blessed","start":191.805,"end":192.445,"sentiment":"positive","sentiment_score":0.5308904647827148}],"sentiment":"positive","sentiment_score":0.6218836466471355,"channel":0,"num_words":15,"start":188.765,"end":192.445},{"sentences":[{"text":"Alright.","start":192.155,"end":192.655,"sentiment":"positive","sentiment_score":0.4406813979148865}],"sentiment":"positive","sentiment_score":0.4406813979148865,"channel":1,"num_words":1,"start":192.155,"end":192.655},{"sentences":[{"text":"day, sir.","start":192.445,"end":192.925,"sentiment":"positive","sentiment_score":0.3602462112903595},{"text":"Thank","start":192.925,"end":193.085,"sentiment":"positive","sentiment_score":0.41680166125297546}],"sentiment":"positive","sentiment_score":0.3790980279445648,"channel":0,"num_words":3,"start":192.445,"end":193.085},{"sentences":[{"text":"Alright.","start":192.955,"end":193.355,"sentiment":"positive","sentiment_score":0.3911686837673187}],"sentiment":"positive","sentiment_score":0.3911686837673187,"channel":1,"num_words":1,"start":192.955,"end":193.355},{"sentences":[{"text":"you.","start":193.085,"end":193.585,"sentiment":"positive","sentiment_score":0.3604568839073181}],"sentiment":"positive","sentiment_score":0.3604568839073181,"channel":0,"num_words":1,"start":193.085,"end":193.585},{"sentences":[{"text":"Thank you.","start":193.355,"end":193.835,"sentiment":"positive","sentiment_score":0.4615522474050522},{"text":"Take it once.","start":193.835,"end":194.55501,"sentiment":"neutral","sentiment_score":0.31260258952776593},{"text":"Bye.","start":194.55501,"end":195.05501,"sentiment":"neutral","sentiment_score":0.12345653772354126}],"sentiment":"neutral","sentiment_score":0.33072813351949054,"channel":1,"num_words":6,"start":193.355,"end":195.05501},{"sentences":[{"text":"Alright.","start":195.085,"end":195.485,"sentiment":"positive","sentiment_score":0.49082374572753906},{"text":"Thank you.","start":195.485,"end":196.145,"sentiment":"positive","sentiment_score":0.3670100122690201}],"sentiment":"positive","sentiment_score":0.40828125675519306,"channel":0,"num_words":3,"start":195.085,"end":196.145}]},"summary":{"result":"success","short":"Aniana from Hello? Cloud Solution IT is trying to arrange an introductory meeting with Ron, the customer, to introduce their company and provide cloud solutions and cybersecurity services. Aniana confirms that they are not using Microsoft products and already have a partner. They schedule the meeting for the coming Friday at 2 PM and discuss the number of users in the company and their email address."},"intents":{"segments":[{"text":"Nanianna, I hope you still remember the company because the last time that I that we touched base with you, it was November of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.","start_word":29,"end_word":81,"intents":[{"intent":"Schedule meeting to introduce company","confidence_score":0.00006206781}]},{"text":"Just in case you have any future requirements or future projects that your current MSP may not provide. We just want to make sure that the name of our company would be on your list. Okay.","start_word":248,"end_word":283,"intents":[{"intent":"Provide company information","confidence_score":0.018089956}]},{"text":"We just want to make sure that the name of our company would be on your list. Okay.","start_word":265,"end_word":282,"intents":[{"intent":"Confirm company name","confidence_score":0.511688},{"intent":"Confirm company name","confidence_score":0.072843075}]},{"text":"How about Wednesday? Well, anytime between eleven to what?","start_word":283,"end_word":291,"intents":[{"intent":"Schedule meeting","confidence_score":0.5038972}]},{"text":"So, sir, what I'll be doing, I'll be sending a calendar invite. Again, the meeting date, sir, that would be on the '21 at 2PM.","start_word":343,"end_word":367,"intents":[{"intent":"Send calendar invite","confidence_score":0.06513658}]},{"text":"The email address that we have here let me check. That that would be anniana@broadsheet.com.au, or Yeah.","start_word":377,"end_word":393,"intents":[{"intent":"Confirm email","confidence_score":0.09667055},{"intent":"Confirm email address","confidence_score":0.1438379}]},{"text":"Thank you. Take it once. Bye.","start_word":456,"end_word":461,"intents":[{"intent":"End conversation","confidence_score":0.22686101}]}]},"sentiments":{"segments":[{"text":"Yes. Good afternoon. Aniana, it's Ronald from Hello? Cloud Solution IT. How are you doing today?","start_word":0,"end_word":15,"sentiment":"neutral","sentiment_score":0.17514003813266754},{"text":"Good, Ron. Good.","start_word":16,"end_word":18,"sentiment":"positive","sentiment_score":0.4259092509746551},{"text":"How are you?","start_word":19,"end_word":21,"sentiment":"neutral","sentiment_score":0.3257615268230438},{"text":"I'm doing wonderful. Thank you for asking.","start_word":22,"end_word":28,"sentiment":"positive","sentiment_score":0.707444965839386},{"text":"Nanianna, I hope you still remember the company because the last time that I that we touched base with you, it was November of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, Ananya, it's Cloud Solution IT. We are Mhmm. a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage Mhmm. three six five, Power BI, and many more. And reason for my call today, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping this time that you have an available time this coming week, maybe on third or fourth week of this Yeah. We can we can do the introduction call, but month. it doesn't Mhmm. Thank you. have however, we are not using any Mhmm. of the Microsoft products, and we already have a partner. Mhmm. But Mhmm. I don't know whether you whether it's with for your time Yep. as well. Actually, right now, really, the main goal of the company is just to give you an idea regarding our services. Just in case you have any future requirements or future projects that your current MSP may not provide. We just want to make sure that the name of our company would be on your list. Okay. How about Wednesday? Well, anytime between eleven to what? And actually, no. After four? After 4PM, sir? Yeah. After 4PM. End time Alright. after four. How about this coming Friday, sir? This Not current Friday. I'm not available. Next Friday, what I mean. Or maybe on the '21, sir. '21. Yeah. That works. 2PM? 2PM. Yeah. 2PM works. Alright. Okay. So, sir, what I'll be doing, I'll be sending a calendar invite. Again, the meeting date, sir, that would be on the '21 at 2PM. And, sir, please kindly correct me if I'm wrong. The email address that we have here let me check. That that would be anniana@broadsheet.com.au, or Yeah. are you That's using correct. different email? No. That's Okay. correct. How many end user do you got in the company, sir? How many? End user. And users, we have around 110. 110. Okay.","start_word":29,"end_word":427,"sentiment":"neutral","sentiment_score":0.01189235653634881},{"text":"That that would be perfect.","start_word":428,"end_word":432,"sentiment":"positive","sentiment_score":0.35388752818107605},{"text":"Alright. Okay.","start_word":433,"end_word":434,"sentiment":"neutral","sentiment_score":0.3034614622592926},{"text":"Thank you so much, Aniana, for allowing us to introduce our company. Have a blessed Alright. day, sir. Thank Alright. you. Thank you.","start_word":435,"end_word":457,"sentiment":"positive","sentiment_score":0.5228660106658936},{"text":"Take it once. Bye.","start_word":458,"end_word":461,"sentiment":"neutral","sentiment_score":0.2414429634809494},{"text":"Alright. Thank you.","start_word":462,"end_word":464,"sentiment":"positive","sentiment_score":0.6254119873046875}],"average":{"sentiment":"neutral","sentiment_score":0.07372030723318565}}}}