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It could be financial. Booked appointment for advice.","start_word":0,"end_word":25,"sentiment":"neutral","sentiment_score":0.0628373771905899},{"text":"Thanks.","start_word":26,"end_word":26,"sentiment":"positive","sentiment_score":0.4601927995681762},{"text":"Please stay on the line. I'm sorry.","start_word":27,"end_word":33,"sentiment":"neutral","sentiment_score":-0.05982091277837753},{"text":"This person is not available.","start_word":34,"end_word":38,"sentiment":"negative","sentiment_score":-0.3872763514518738},{"text":"If you would like to leave an additional message, please reply after the tone. Hi, Kylie. This is Dana from OQ Financial. I had to book in the staff room to have a bit of a conversation about seeking some advice after your annual review. If you can please call me back on 130160796.","start_word":39,"end_word":92,"sentiment":"neutral","sentiment_score":0.0313488245010376},{"text":"Thank you so much.","start_word":93,"end_word":96,"sentiment":"positive","sentiment_score":0.6380811333656311}],"average":{"sentiment":"neutral","sentiment_score":0.043358719075909095}}}}