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representative from cloud solution IT named Ronald calls a customer named Peter to introduce their company and services. Peter is not interested and mentions that they have other partners to deal with, but Ronald tries to convince him to introduce them and ends the call politely."},"intents":{"segments":[{"text":"Spiro, I hope you still remember the company, because the last time that we touched base with you, it was February of this year. And Yep. during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.","start_word":31,"end_word":82,"intents":[{"intent":"Introduce company and services","confidence_score":0.08376389}]},{"text":"during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.","start_word":57,"end_word":82,"intents":[{"intent":"Arrange meeting with cto","confidence_score":0.3490564}]},{"text":"We got other partners to deal with now. I'm not introducing Mhmm. other partner. Okay?","start_word":96,"end_word":110,"intents":[{"intent":"Deal with partners","confidence_score":0.09949007}]},{"text":"Alright. You Bye too. bye. Bye Bye bye. bye. Bye.","start_word":131,"end_word":140,"intents":[{"intent":"End conversation","confidence_score":0.93633324}]}]},"sentiments":{"segments":[{"text":"Hello? Hello? Hello? Who's there? Oh, yeah. Peter, it's, Ronald from cloud solution IT. How are you doing today?","start_word":0,"end_word":18,"sentiment":"neutral","sentiment_score":0.06930679827928543},{"text":"A bad road.","start_word":19,"end_word":21,"sentiment":"negative","sentiment_score":-0.3485119342803955},{"text":"What can I do for you? Yep. Okay.","start_word":22,"end_word":29,"sentiment":"neutral","sentiment_score":0.0025078989565372467},{"text":"Wonderful.","start_word":30,"end_word":30,"sentiment":"positive","sentiment_score":0.5081331729888916},{"text":"Spiro, I hope you still remember the company, because the last time that we touched base with you, it was February of this year. And Yep. during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Mate, Name Ronald's of the Ronald, go ahead. not not interested, mate. Sorry. We got other partners to deal with now. I'm not introducing Mhmm. other partner. Okay? Thank you, but no thanks. Okay? Mhmm. Alright. Thank Alright. you, Spiro.","start_word":31,"end_word":122,"sentiment":"neutral","sentiment_score":0.022875361144542698},{"text":"Thanks, mate.","start_word":123,"end_word":124,"sentiment":"positive","sentiment_score":0.3541085422039032},{"text":"Okay. Have a Okay.","start_word":125,"end_word":128,"sentiment":"neutral","sentiment_score":0.29507923126220703},{"text":"good day.","start_word":129,"end_word":130,"sentiment":"positive","sentiment_score":0.3561978042125702},{"text":"Alright. You Bye too. bye. Bye Bye bye. bye. Bye.","start_word":131,"end_word":140,"sentiment":"neutral","sentiment_score":0.12525343894958496}],"average":{"sentiment":"neutral","sentiment_score":0.056751135121221125}}}}