{"metadata":{"transaction_key":"deprecated","request_id":"019efd69-538d-7293-8d03-918e49c5358b","sha256":"4f79c77e7a71405299f464e8cc5450209e51c75952943bcf6d9e100dc8c4a38c","created":"2026-06-25T06:13:19.571Z","duration":4.6799374,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":31,"output_tokens":31},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":31,"output_tokens":12}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've called Phil McSharry. Please leave your name and your number, and I'll get back to you as soon as","confidence":0.99121094,"words":[{"word":"hi","start":0.32,"end":0.48,"confidence":0.8251953,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.25817787647247314},{"word":"you've","start":0.48,"end":0.71999997,"confidence":0.75097656,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.2553529441356659},{"word":"called","start":0.71999997,"end":0.96,"confidence":0.9873047,"punctuated_word":"called","sentiment":"neutral","sentiment_score":0.11762029677629472},{"word":"phil","start":0.96,"end":1.1999999,"confidence":0.93408203,"punctuated_word":"Phil","sentiment":"neutral","sentiment_score":0.2629973590373993},{"word":"mcsharry","start":1.1999999,"end":1.6999999,"confidence":0.62623596,"punctuated_word":"McSharry.","sentiment":"neutral","sentiment_score":0.15574045479297638},{"word":"please","start":1.8399999,"end":2.24,"confidence":0.99609375,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":0.1106284111738205},{"word":"leave","start":2.24,"end":2.48,"confidence":0.9375,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":0.008675187826156616},{"word":"your","start":2.48,"end":2.6399999,"confidence":0.9951172,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.03864103555679321},{"word":"name","start":2.6399999,"end":2.8,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":0.07745330035686493},{"word":"and","start":2.8,"end":2.96,"confidence":0.99121094,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.0878140777349472},{"word":"your","start":2.96,"end":3.12,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.07895219326019287},{"word":"number","start":3.12,"end":3.36,"confidence":0.9309082,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":0.12549854815006256},{"word":"and","start":3.36,"end":3.52,"confidence":0.99902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.18152381479740143},{"word":"i'll","start":3.52,"end":3.6799998,"confidence":0.9995117,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.15213946998119354},{"word":"get","start":3.6799998,"end":3.84,"confidence":0.99902344,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.05586239695549011},{"word":"back","start":3.84,"end":3.9199998,"confidence":0.9980469,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.07701060175895691},{"word":"to","start":3.9199998,"end":4.08,"confidence":0.9951172,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.14467012882232666},{"word":"you","start":4.08,"end":4.16,"confidence":0.99316406,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.26905423402786255},{"word":"as","start":4.16,"end":4.24,"confidence":0.8457031,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.1143711805343628},{"word":"soon","start":4.24,"end":4.48,"confidence":0.97265625,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":0.12426432967185974},{"word":"as","start":4.48,"end":4.6799374,"confidence":0.64453125,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.11439171433448792}],"paragraphs":{"transcript":"\nHi. You've called Phil McSharry. Please leave your name and your number, and I'll get back to you as soon as","paragraphs":[{"sentences":[{"text":"Hi.","start":0.32,"end":0.48,"sentiment":"neutral","sentiment_score":0.25817787647247314},{"text":"You've called Phil McSharry.","start":0.48,"end":1.6999999,"sentiment":"neutral","sentiment_score":0.19792776368558407},{"text":"Please leave your name and your number, and I'll get back to you as soon as","start":1.8399999,"end":4.6799374,"sentiment":"neutral","sentiment_score":0.11005941405892372}],"sentiment":"neutral","sentiment_score":0.1338495026741709,"num_words":21,"start":0.32,"end":4.6799374}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've called Phil McSharry. Please leave your name and your number, and I'll get back to you as soon as","paragraphs":[{"sentences":[{"text":"Hi.","start":0.32,"end":0.48,"sentiment":"neutral","sentiment_score":0.25817787647247314},{"text":"You've called Phil McSharry.","start":0.48,"end":1.6999999,"sentiment":"neutral","sentiment_score":0.19792776368558407},{"text":"Please leave your name and your number, and I'll get back to you as soon as","start":1.8399999,"end":4.6799374,"sentiment":"neutral","sentiment_score":0.11005941405892372}],"sentiment":"neutral","sentiment_score":0.1338495026741709,"channel":1,"num_words":21,"start":0.32,"end":4.6799374}]},"summary":{"result":"success","short":"Hi. You've called Phil McSharry. Please leave your name and your number, and I'll get back to you as soon as"},"intents":{"segments":[{"text":"You've called Phil McSharry.","start_word":1,"end_word":4,"intents":[{"intent":"Message phil mcsharry","confidence_score":0.0074132797}]}]},"sentiments":{"segments":[{"text":"Hi. You've called Phil McSharry. Please leave your name and your number, and I'll get back to you as soon as","start_word":0,"end_word":20,"sentiment":"neutral","sentiment_score":0.15326625108718872}],"average":{"sentiment":"neutral","sentiment_score":0.1532662607008411}}}}