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Josh speaking.\n\nChannel 0: Yes. Good afternoon. Josh,\n\nChannel 1: Hello?\n\nChannel 0: this is Mary calling from Vigilance AI. Can you hear me? Hello?\n\nChannel 1: Hello? Yes.\n\nChannel 0: Yes. Hi. Can you hear me now?\n\nChannel 1: Yes. I can hear you.\n\nChannel 0: Yeah. My name is Mary calling from Vigilance AI. We are a cybersecurity company that runs an AI powered NDR platform, which investigate and responds to security events 24 by seven while having human in the loop. We're trying to get in touch with you because our CTO would love to schedule a quick demo. And\n\nChannel 1: No. I'm not. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.5999999,"end":1.92,"sentiment":"neutral","sentiment_score":0.023553863167762756},{"text":"Josh speaking.","start":1.92,"end":2.6599998,"sentiment":"neutral","sentiment_score":0.029078934341669083}],"sentiment":"neutral","sentiment_score":0.027237243950366974,"channel":1,"num_words":3,"start":1.5999999,"end":2.6599998},{"sentences":[{"text":"Yes.","start":3.6,"end":3.84,"sentiment":"neutral","sentiment_score":0.17147186398506165},{"text":"Good afternoon.","start":3.84,"end":4.58,"sentiment":"positive","sentiment_score":0.3366170823574066},{"text":"Josh,","start":5.92,"end":6.3199997,"sentiment":"neutral","sentiment_score":0.13543060421943665}],"sentiment":"neutral","sentiment_score":0.24503415822982788,"channel":0,"num_words":4,"start":3.6,"end":6.3199997},{"sentences":[{"text":"Hello?","start":6.24,"end":6.74,"sentiment":"neutral","sentiment_score":0.1052599549293518}],"sentiment":"neutral","sentiment_score":0.1052599549293518,"channel":1,"num_words":1,"start":6.24,"end":6.74},{"sentences":[{"text":"this is Mary calling from Vigilance AI.","start":6.3199997,"end":9.04,"sentiment":"neutral","sentiment_score":0.06297639810613223},{"text":"Can you hear me?","start":9.04,"end":10.0199995,"sentiment":"neutral","sentiment_score":0.03664893005043268},{"text":"Hello?","start":13.04,"end":13.54,"sentiment":"neutral","sentiment_score":0.013994118198752403}],"sentiment":"neutral","sentiment_score":0.05011871876195073,"channel":0,"num_words":12,"start":6.3199997,"end":13.54},{"sentences":[{"text":"Hello?","start":13.12,"end":13.62,"sentiment":"neutral","sentiment_score":0.014854831621050836},{"text":"Yes.","start":14.32,"end":14.745,"sentiment":"neutral","sentiment_score":0.03824296593666077}],"sentiment":"neutral","sentiment_score":0.0265488987788558,"channel":1,"num_words":2,"start":13.12,"end":14.745},{"sentences":[{"text":"Yes.","start":14.355,"end":14.594999,"sentiment":"neutral","sentiment_score":0.045382171869277954},{"text":"Hi.","start":14.594999,"end":14.995,"sentiment":"neutral","sentiment_score":0.03968031704425812},{"text":"Can you hear me now?","start":14.995,"end":16.215,"sentiment":"neutral","sentiment_score":0.0246390201151371}],"sentiment":"neutral","sentiment_score":0.02975108421274594,"channel":0,"num_words":7,"start":14.355,"end":16.215},{"sentences":[{"text":"Yes.","start":16.185,"end":16.505,"sentiment":"neutral","sentiment_score":0.07294274866580963},{"text":"I can hear you.","start":16.505,"end":17.565,"sentiment":"neutral","sentiment_score":0.07043796498328447}],"sentiment":"neutral","sentiment_score":0.07093892171978951,"channel":1,"num_words":5,"start":16.185,"end":17.565},{"sentences":[{"text":"Yeah.","start":17.635,"end":18.135,"sentiment":"neutral","sentiment_score":0.1438944935798645},{"text":"My name is Mary calling from Vigilance AI.","start":18.195,"end":21.654999,"sentiment":"neutral","sentiment_score":0.10818752273917198},{"text":"We are a cybersecurity company that runs an AI powered NDR platform, which investigate and responds to security events 24 by seven while having human in the loop.","start":22.115,"end":35.53,"sentiment":"neutral","sentiment_score":0.14101134054362774},{"text":"We're trying to get in touch with you because our CTO would love to schedule a quick demo.","start":36.31,"end":42.15,"sentiment":"neutral","sentiment_score":0.27896738466289306},{"text":"And","start":42.15,"end":42.65,"sentiment":"neutral","sentiment_score":-0.1726781725883484}],"sentiment":"neutral","sentiment_score":0.175115124322474,"channel":0,"num_words":56,"start":17.635,"end":42.65},{"sentences":[{"text":"No.","start":42.42,"end":42.66,"sentiment":"negative","sentiment_score":-0.5303671360015869},{"text":"I'm not.","start":42.66,"end":43.14,"sentiment":"negative","sentiment_score":-0.5612891018390656},{"text":"Thank you.","start":43.14,"end":43.699997,"sentiment":"neutral","sentiment_score":-0.05446632578969002},{"text":"Bye.","start":43.699997,"end":44.199997,"sentiment":"neutral","sentiment_score":0.035735197365283966}],"sentiment":"neutral","sentiment_score":-0.287690465648969,"channel":1,"num_words":6,"start":42.42,"end":44.199997}]},"summary":{"result":"success","short":"The agent frombound calls the customer, Josh, from a cybersecurity company calledEasyance AI. The agent introduces themselves and explains their AI powered NDR platform, but the customer declines and ends the call."},"intents":{"segments":[{"text":"We're trying to get in touch with you because our CTO would love to schedule a quick demo.","start_word":71,"end_word":88,"intents":[{"intent":"Schedule demo","confidence_score":0.83815336}]}]},"sentiments":{"segments":[{"text":"Hello. Josh speaking. Yes. Good afternoon. Josh, Hello? this is Mary calling from Vigilance AI. Can you hear me? Hello? Hello? Yes. Yes. Hi. Can you hear me now? Yes. I can hear you. Yeah. My name is Mary calling from Vigilance AI. We are a cybersecurity company that runs an AI powered NDR platform, which investigate and responds to security events 24 by seven while having human in the loop. We're trying to get in touch with you because our CTO would love to schedule a quick demo.","start_word":0,"end_word":88,"sentiment":"neutral","sentiment_score":0.13492217659950256},{"text":"And No. I'm not.","start_word":89,"end_word":92,"sentiment":"negative","sentiment_score":-0.5026459097862244},{"text":"Thank you. Bye.","start_word":93,"end_word":95,"sentiment":"neutral","sentiment_score":0.0020832656882703304}],"average":{"sentiment":"neutral","sentiment_score":0.09123641826488352}}}}