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I know. I know. I know. I know. I'm alright. So we we are almost almost at the end of this month, so we just wanna make sure that probably there'll be one or two payments. We are heavily waiting for our clients to pay us, and that's basically it's gonna come through within within within this week or next week sometime. Probably, there'll be payment which you probably may I may ask a couple of more days extension on it because we are just basically right at the right right the end of the wire, and we just wanna make sure that all the payments have been done and dusted. So probably our aim is to settle everything down this month or first week of next month. So they'll be they'll be the limit will get back up again. So without any challenges, just basically probably one or two orders, which needs to be pushed out as soon. Yeah. No. Yeah. Probably probably yeah. Well, you know, I'm anticipating that we're gonna get paid today, you know, a decent amount of money. So I'm basically but, again, it's a good idea when, you know, when the things doesn't come through to your account, you know, I'm just highlighting up here. So probably we may need couple of more days, but, you know, I'm I'm I'm just keeping a case. Otherwise, it's gonna be paid straight away, pretty much. I'll pay it by myself. Yeah. Yeah. So I'll let the team know, man. And yeah. Cool. Alright. See if you can get this up and running tonight or first thing in the morning, right, because I need the delivery supposed to be done tomorrow. We haven't paid it, so, obviously, it's not gonna be done tomorrow then. So yeah. I'll yeah. Please please have a look into it tomorrow morning. If you can, that'll be a great help. No. No. I understand. I understand. I understand. No. That's okay. That's okay, man. That's that's that's the reason I reached out to you. Also, I I was anticipating that I made the payment last week, and I was anticipating that payment's gonna come through within within the timeline that we require. But and, you know, we can anticipate things, but, you know, that's alright. That's alright. I might yeah. Please get it done tomorrow morning. I'll let my team member know, and, yeah, hopefully, things gonna go smooth tomorrow morning. Thanks, man. Thank you so much. Cheers, man. Bye. Bye. 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man. How are you? I'm good. Thanks. Just checking, mate.\n\nDid you get a chance to look into it? By tomorrow. Okay. Mhmm. Okay.\n\nAlright. Cool. Alright. No worries. I'll I'll Yeah.\n\nI know. I know. I know. I know. I know.\n\nI'm alright. So we we are almost almost at the end of this month, so we just wanna make sure that probably there'll be one or two payments. We are heavily waiting for our clients to pay us, and that's basically it's gonna come through within within within this week or next week sometime. Probably, there'll be payment which you probably may I may ask a couple of more days extension on it because we are just basically right at the right right the end of the wire, and we just wanna make sure that all the payments have been done and dusted. So probably our aim is to settle everything down this month or first week of next month.\n\nSo they'll be they'll be the limit will get back up again. 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No. No.\n\nI understand. I understand. I understand. No. That's okay.\n\nThat's okay, man. That's that's that's the reason I reached out to you. Also, I I was anticipating that I made the payment last week, and I was anticipating that payment's gonna come through within within the timeline that we require. But and, you know, we can anticipate things, but, you know, that's alright. That's alright.\n\nI might yeah. Please get it done tomorrow morning. I'll let my team member know, and, yeah, hopefully, things gonna go smooth tomorrow morning. Thanks, man. Thank you so much.\n\nCheers, man. Bye. Bye. 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payment last week, and I was anticipating that payment's gonna come through within within the timeline that we require.","start":237.59,"end":248.045,"sentiment":"neutral","sentiment_score":0.1475155305649553},{"text":"But and, you know, we can anticipate things, but, you know, that's alright.","start":248.185,"end":253.05002,"sentiment":"neutral","sentiment_score":0.10516837812387027},{"text":"That's alright.","start":253.05002,"end":253.53,"sentiment":"positive","sentiment_score":0.346681147813797}],"sentiment":"neutral","sentiment_score":0.15939535067549773,"num_words":56,"start":234.87,"end":253.53},{"sentences":[{"text":"I might yeah.","start":253.53,"end":254.41,"sentiment":"positive","sentiment_score":0.35935179392496747},{"text":"Please get it done tomorrow morning.","start":254.41,"end":255.93001,"sentiment":"positive","sentiment_score":0.44228849311669666},{"text":"I'll let my team member know, and, yeah, hopefully, things gonna go smooth tomorrow 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man.","start":263.93,"end":264.49002,"sentiment":"positive","sentiment_score":0.4955783188343048},{"text":"Bye.","start":264.49002,"end":264.73,"sentiment":"neutral","sentiment_score":0.15431097149848938},{"text":"Bye.","start":264.73,"end":264.89,"sentiment":"neutral","sentiment_score":0.1493837535381317},{"text":"Bye.","start":264.89,"end":265.39,"sentiment":"neutral","sentiment_score":-0.09875193983316422}],"sentiment":"neutral","sentiment_score":0.2392198845744133,"num_words":5,"start":263.93,"end":265.39}]}}]},{"alternatives":[{"transcript":"Hey. How are you? Yeah. Good. Thanks. Yeah. Yeah. Yeah. So the the just the request was done on the seventeenth. So that hasn't that hasn't cleared yet. That's why they haven't actually updated it. But I told them to sort yeah. Basically, by tomorrow, it should be all sorted for you. Yeah. It's it's not it's just not it's look. It's it's just not because it's not cleared. Like, I know I know you need the payment to sign today, but the problem is is that because it's not cleared, they technically can't mark it as paid because it's actually not paid. Even though it's paid from your end, it's not technically cleared from our end. And we guys we just can't do it. Like, it's just not, you know, like do you know what I mean? Like, it's so look. It was it was processed on the seventeenth. So it was during the I think it was during the nineteenth or something, but yeah. Does that make sense? Yep. Yeah. Yeah. No no problem. No problem. So you so the so your next few pounds, you have to extend the next few pounds, did you say? Yep. Okay. Yep. No problem. Yeah. Yeah. No. No. I'll I'll I'll definitely look. I I reached out to them and, you know, just because they because it's not clear because because of the banks, you know, it takes it takes about two to three days before it actually clears because it's a it's not done by credit card. So if it was done by, like, you know, credit card or, you know, a debit card, it's instant. But because it's done by direct debit, it's the banks have to they they process that. So it leaves your account. They just kinda sits between your account and our account until, like, the the third day, and that's, you know, it's it's like the old the old and date checks. You know? It's kind of the same thing. You know? We just we can't you know? So when when they when they looked at the account, they they can see it's been processed, but it's just it's just still sitting as pending. And because it's sitting as pending, well, if they release it as paid and then, you know, because if it reverses, then they've already you know what I mean? It just that's why they that's why they have to do that. Yep. No problem. Okay. Alright. Thank you. 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How are you? Yeah. Good. Thanks.\n\nYeah. Yeah. Yeah. So the the just the request was done on the seventeenth. So that hasn't that hasn't cleared yet.\n\nThat's why they haven't actually updated it. But I told them to sort yeah. Basically, by tomorrow, it should be all sorted for you. Yeah. It's it's not it's just not it's look.\n\nIt's it's just not because it's not cleared. Like, I know I know you need the payment to sign today, but the problem is is that because it's not cleared, they technically can't mark it as paid because it's actually not paid. Even though it's paid from your end, it's not technically cleared from our end. And we guys we just can't do it. Like, it's just not, you know, like do you know what I mean?\n\nLike, it's so look. It was it was processed on the seventeenth. So it was during the I think it was during the nineteenth or something, but yeah. Does that make sense? Yep.\n\nYeah. Yeah. No no problem. No problem. So you so the so your next few pounds, you have to extend the next few pounds, did you say?\n\nYep. Okay. Yep. No problem. Yeah.\n\nYeah. No. No. I'll I'll I'll definitely look. I I reached out to them and, you know, just because they because it's not clear because because of the banks, you know, it takes it takes about two to three days before it actually clears because it's a it's not done by credit card.\n\nSo if it was done by, like, you know, credit card or, you know, a debit card, it's instant. But because it's done by direct debit, it's the banks have to they they process that. So it leaves your account. They just kinda sits between your account and our account until, like, the the third day, and that's, you know, it's it's like the old the old and date checks. You know?\n\nIt's kind of the same thing. You know? We just we can't you know? So when when they when they looked at the account, they they can see it's been processed, but it's just it's just still sitting as pending. 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checks.","start":202.2,"end":210.08499,"sentiment":"neutral","sentiment_score":-0.1060092513759931},{"text":"You know?","start":210.08499,"end":210.485,"sentiment":"neutral","sentiment_score":-0.052712470293045044}],"sentiment":"neutral","sentiment_score":-0.06368805201620692,"num_words":72,"start":191.405,"end":210.485},{"sentences":[{"text":"It's kind of the same thing.","start":210.485,"end":211.525,"sentiment":"neutral","sentiment_score":-0.06252001039683819},{"text":"You know?","start":211.525,"end":211.765,"sentiment":"neutral","sentiment_score":-0.045237619429826736},{"text":"We just we can't you know?","start":211.765,"end":213.525,"sentiment":"neutral","sentiment_score":-0.06789145680765311},{"text":"So when when they when they looked at the account, they they can see it's been processed, but it's just it's just still sitting as pending.","start":213.525,"end":220.265,"sentiment":"neutral","sentiment_score":-0.10825911694421218},{"text":"And because it's sitting as pending, well, if they release it as paid and then, you know, because if it reverses, then they've already you know what I mean?","start":221.08,"end":229.74,"sentiment":"neutral","sentiment_score":-0.16092108344209605}],"sentiment":"neutral","sentiment_score":-0.12107815220952034,"num_words":69,"start":210.485,"end":229.74},{"sentences":[{"text":"It just that's why they that's why they have to do that.","start":230.04001,"end":233.115,"sentiment":"neutral","sentiment_score":-0.1517000269765655},{"text":"Yep.","start":260.87686,"end":261.11688,"sentiment":"neutral","sentiment_score":0.27742382884025574},{"text":"No 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How are you?\n\nChannel 1: How\n\nChannel 0: I'm good. Thanks.\n\nChannel 1: are\n\nChannel 0: Just\n\nChannel 1: you? Yeah.\n\nChannel 0: checking, mate.\n\nChannel 1: Good.\n\nChannel 0: Did you get a\n\nChannel 1: Thanks.\n\nChannel 0: chance to look into it?\n\nChannel 1: Yeah. Yeah. Yeah. So the the just the request was done on the seventeenth. So that hasn't that hasn't cleared yet.\n\nThat's why they haven't actually updated it. But I told them to sort yeah. Basically, by tomorrow, it should be all sorted for you.\n\nChannel 0: By tomorrow. Okay. Mhmm. Okay. Alright.\n\nCool. Alright. No\n\nChannel 1: Yeah.\n\nChannel 0: worries.\n\nChannel 1: It's\n\nChannel 0: I'll\n\nChannel 1: it's not it's\n\nChannel 0: I'll\n\nChannel 1: just not it's look. It's it's just not because it's not cleared. Like, I know I know you need the payment to sign today, but the problem is is that because it's not cleared, they technically can't mark it as paid because it's actually not paid. Even though it's paid from your end, it's not technically cleared from our end. And we guys we just can't do it.\n\nLike, it's just not, you know, like do you know what I mean? Like, it's so look. It was it was processed on the seventeenth. So it was during the I think it was during the nineteenth or something, but yeah. Does that make sense?\n\nChannel 0: Yeah. I know. I know. I know. I know.\n\nI know. I'm alright. So we we are almost almost at the end of this month, so we just wanna make sure that probably there'll be one or two payments. We are heavily waiting for our clients to pay us, and that's basically it's gonna come through within within within this week or next week sometime.\n\nChannel 1: Yep.\n\nChannel 0: Probably, there'll be payment which you probably may I may ask a couple of more days extension on it because we are just basically right at the right right the end of the wire, and we just wanna make sure that all the payments have been done and dusted. So probably our aim is to settle everything down this month or first week of next month. So they'll be they'll be the limit will get back up again. So without any challenges, just basically probably one or two orders, which needs to be pushed out as soon.\n\nChannel 1: Yeah. Yeah. No no problem. No problem. So\n\nChannel 0: Yeah.\n\nChannel 1: you\n\nChannel 0: No.\n\nChannel 1: so the so your next few pounds, you have to extend the next few pounds, did you say?\n\nChannel 0: Yeah. Probably probably yeah. Well, you know, I'm anticipating that we're gonna get paid today, you know, a decent amount of money. So I'm basically but, again, it's a good idea when, you know, when the things doesn't come through to your account, you know, I'm just highlighting up here. So probably we may need couple of more days, but, you know, I'm I'm I'm just keeping a case.\n\nOtherwise, it's gonna be paid straight away, pretty much.\n\nChannel 1: Yep.\n\nChannel 0: I'll pay\n\nChannel 1: Okay.\n\nChannel 0: it by myself. Yeah.\n\nChannel 1: Yep. No problem.\n\nChannel 0: Yeah. So I'll let the team know, man. And yeah. Cool. Alright.\n\nSee if you can get this up and running tonight or first thing in the morning, right, because I need the delivery supposed to be done tomorrow. We haven't paid it, so, obviously, it's not gonna be done tomorrow then. So yeah. I'll yeah. Please please have a look into it tomorrow morning.\n\nIf you can, that'll be a great help.\n\nChannel 1: Yeah. Yeah. No. No. I'll I'll I'll definitely look.\n\nI I reached out to them and, you know, just because they because it's not clear because because of the banks, you know, it takes it takes about two to three days before it actually clears because it's a it's not done by credit card. So if it was done by, like, you know, credit card or, you know, a debit card, it's instant. But because it's done by direct debit, it's the banks have to they they process that. So it leaves your account. They just kinda sits between your account and our account until, like, the the third day, and that's, you know, it's it's like the old the old and date checks.\n\nYou know? It's kind of the same thing. You know? We just we can't you know? So when when they when they looked at the account, they they can see it's been processed, but it's just it's just still sitting as pending.\n\nAnd because it's sitting as pending, well, if they release it as paid and then, you know, because if it reverses, then they've already you know what I mean? It just that's why they that's why\n\nChannel 0: No.\n\nChannel 1: they have\n\nChannel 0: No.\n\nChannel 1: to\n\nChannel 0: I\n\nChannel 1: do\n\nChannel 0: understand.\n\nChannel 1: that.\n\nChannel 0: I understand. I understand. No. That's okay. That's okay, man.\n\nThat's that's that's the reason I reached out to you. Also, I I was anticipating that I made the payment last week, and I was anticipating that payment's gonna come through within within the timeline that we require. But and, you know, we can anticipate things, but, you know, that's alright. That's alright. I might yeah.\n\nPlease get it done tomorrow morning. I'll let my team member know, and, yeah, hopefully, things gonna go smooth tomorrow morning.\n\nChannel 1: Yep. No problem.\n\nChannel 0: Thanks, man. Thank you\n\nChannel 1: Okay.\n\nChannel 0: so much.\n\nChannel 1: Alright.\n\nChannel 0: Cheers,\n\nChannel 1: Thank you.\n\nChannel 0: man.\n\nChannel 1: Bye.\n\nChannel 0: Bye. Bye. Bye.","paragraphs":[{"sentences":[{"text":"Good,","start":2.32,"end":2.56,"sentiment":"positive","sentiment_score":0.6358336210250854}],"sentiment":"positive","sentiment_score":0.6358336210250854,"channel":0,"num_words":1,"start":2.32,"end":2.56},{"sentences":[{"text":"Hey.","start":2.56,"end":3.06,"sentiment":"positive","sentiment_score":0.4756046235561371}],"sentiment":"positive","sentiment_score":0.4756046235561371,"channel":1,"num_words":1,"start":2.56,"end":3.06},{"sentences":[{"text":"man.","start":2.56,"end":2.72,"sentiment":"positive","sentiment_score":0.5678982734680176},{"text":"How are 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the so your next few pounds, you have to extend the next few pounds, did you say?","start":120.450005,"end":124.065,"sentiment":"neutral","sentiment_score":-0.011373568481455246}],"sentiment":"neutral","sentiment_score":-0.011373568481455246,"channel":1,"num_words":18,"start":120.450005,"end":124.065},{"sentences":[{"text":"Yeah.","start":124.615,"end":124.935,"sentiment":"neutral","sentiment_score":0.022791437804698944},{"text":"Probably probably yeah.","start":124.935,"end":126.775,"sentiment":"neutral","sentiment_score":0.01753568835556507},{"text":"Well, you know, I'm anticipating that we're gonna get paid today, you know, a decent amount of money.","start":126.775,"end":131.335,"sentiment":"neutral","sentiment_score":0.1385325857748588},{"text":"So I'm basically but, again, it's a good idea when, you know, when the things doesn't come through to your account, you know, I'm just highlighting up here.","start":131.335,"end":141.43001,"sentiment":"neutral","sentiment_score":0.11765685544482299},{"text":"So probably we may need couple of more days, but, you know, I'm I'm I'm just keeping a case.","start":141.81001,"end":147.51001,"sentiment":"neutral","sentiment_score":-0.06121367314144185}],"sentiment":"neutral","sentiment_score":0.06812053926936958,"channel":0,"num_words":69,"start":124.615,"end":147.51001},{"sentences":[{"text":"Otherwise, it's gonna be paid straight away, pretty much.","start":147.73001,"end":151.265,"sentiment":"neutral","sentiment_score":-0.14881955376929706}],"sentiment":"neutral","sentiment_score":-0.14881955376929706,"channel":0,"num_words":9,"start":147.73001,"end":151.265},{"sentences":[{"text":"Yep.","start":151.25,"end":151.56999,"sentiment":"neutral","sentiment_score":0.044533245265483856}],"sentiment":"neutral","sentiment_score":0.044533245265483856,"channel":1,"num_words":1,"start":151.25,"end":151.56999},{"sentences":[{"text":"I'll 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first thing in the morning, right, because I need the delivery supposed to be done tomorrow.","start":159.66501,"end":167.65999,"sentiment":"neutral","sentiment_score":0.18358712670979677},{"text":"We haven't paid it, so, obviously, it's not gonna be done tomorrow then.","start":167.72,"end":171.5,"sentiment":"neutral","sentiment_score":-0.1673733563377307},{"text":"So yeah.","start":171.95999,"end":172.76,"sentiment":"neutral","sentiment_score":0.09933429583907127},{"text":"I'll yeah.","start":172.76,"end":173.72,"sentiment":"neutral","sentiment_score":0.17982789129018784},{"text":"Please please have a look into it tomorrow morning.","start":173.72,"end":175.98,"sentiment":"neutral","sentiment_score":0.24492456515630087}],"sentiment":"neutral","sentiment_score":0.10459706131017434,"channel":0,"num_words":53,"start":159.66501,"end":175.98},{"sentences":[{"text":"If you can, that'll be a great 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clear because because of the banks, you know, it takes it takes about two to three days before it actually clears because it's a it's not done by credit card.","start":180.925,"end":191.405,"sentiment":"neutral","sentiment_score":-0.08193352135519187},{"text":"So if it was done by, like, you know, credit card or, you know, a debit card, it's instant.","start":191.405,"end":195.48,"sentiment":"neutral","sentiment_score":0.01201112989924456},{"text":"But because it's done by direct debit, it's the banks have to they they process that.","start":195.48,"end":200.68,"sentiment":"neutral","sentiment_score":-0.06361355679109693},{"text":"So it leaves your account.","start":200.68,"end":202.2,"sentiment":"neutral","sentiment_score":-0.10204636454582214},{"text":"They just kinda sits between your account and our account until, like, the the third day, and that's, you know, it's it's like the old the old and date 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pending.","start":213.525,"end":220.265,"sentiment":"neutral","sentiment_score":-0.10825911694421218}],"sentiment":"neutral","sentiment_score":-0.09031204817195733,"channel":1,"num_words":42,"start":210.08499,"end":220.265},{"sentences":[{"text":"And because it's sitting as pending, well, if they release it as paid and then, you know, because if it reverses, then they've already you know what I mean?","start":221.08,"end":229.74,"sentiment":"neutral","sentiment_score":-0.16092108344209605},{"text":"It just that's why they that's why","start":230.04001,"end":232.12,"sentiment":"neutral","sentiment_score":-0.14637706960950578}],"sentiment":"neutral","sentiment_score":-0.15809308075242573,"channel":1,"num_words":36,"start":221.08,"end":232.12},{"sentences":[{"text":"No.","start":232.06999,"end":232.31,"sentiment":"neutral","sentiment_score":-0.2974095642566681}],"sentiment":"neutral","sentiment_score":-0.2974095642566681,"channel":0,"num_words":1,"start":232.06999,"end":232.31},{"sentences":[{"text":"they have","start":232.12,"end":232.44,"sentiment":"neutral","sentiment_score":-0.24162867665290833}],"sentiment":"neutral","sentiment_score":-0.24162867665290833,"channel":1,"num_words":2,"start":232.12,"end":232.44},{"sentences":[{"text":"No.","start":232.31,"end":232.46999,"sentiment":"neutral","sentiment_score":-0.29836198687553406}],"sentiment":"neutral","sentiment_score":-0.29836198687553406,"channel":0,"num_words":1,"start":232.31,"end":232.46999},{"sentences":[{"text":"to","start":232.44,"end":232.52,"sentiment":"neutral","sentiment_score":-0.15796369314193726}],"sentiment":"neutral","sentiment_score":-0.15796369314193726,"channel":1,"num_words":1,"start":232.44,"end":232.52},{"sentences":[{"text":"I","start":232.46999,"end":232.62999,"sentiment":"neutral","sentiment_score":-0.13905572891235352}],"sentiment":"neutral","sentiment_score":-0.13905572891235352,"channel":0,"num_words":1,"start":232.46999,"end":232.62999},{"sentences":[{"text":"do","start":232.52,"end":232.68001,"sentiment":"neutral","sentiment_score":-0.10166899114847185}],"sentiment":"neutral","sentiment_score":-0.10166899114847185,"channel":1,"num_words":1,"start":232.52,"end":232.68001},{"sentences":[{"text":"understand.","start":232.62999,"end":233.10999,"sentiment":"neutral","sentiment_score":-0.12453512102365494}],"sentiment":"neutral","sentiment_score":-0.12453512102365494,"channel":0,"num_words":1,"start":232.62999,"end":233.10999},{"sentences":[{"text":"that.","start":232.68001,"end":233.115,"sentiment":"neutral","sentiment_score":-0.052870798856019974}],"sentiment":"neutral","sentiment_score":-0.052870798856019974,"channel":1,"num_words":1,"start":232.68001,"end":233.115},{"sentences":[{"text":"I 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customer is speaking with a representative about a payment that hasn't been processed yet. The representative explains that they need to make a payment by tomorrow to settle the account and that they are waiting for their clients to pay. The customer is waiting for their clients to pay and is hoping that the payment will come through soon."},"intents":{"segments":[{"text":"checking, mate. Good. Did you get a Thanks. chance to look into it? Yeah.","start_word":14,"end_word":27,"intents":[{"intent":"Check request status","confidence_score":0.24132286}]},{"text":"It's I'll it's not it's I'll just not it's look. It's it's just not because it's not cleared. Like, I know I know you need the payment to sign today, but the problem is is that because it's not cleared, they technically can't mark it as paid because it's actually not paid.","start_word":83,"end_word":134,"intents":[{"intent":"Resolve payment issue","confidence_score":0.02142033}]},{"text":"So we we are almost almost at the end of this month, so we just wanna make sure that probably there'll be one or two payments. We are heavily waiting for our clients to pay us, and that's basically it's gonna come through within within within this week or next week sometime. Yep.","start_word":215,"end_word":267,"intents":[{"intent":"Verify payment status","confidence_score":0.028669825}]},{"text":"Probably, there'll be payment which you probably may I may ask a couple of more days extension on it because we are just basically right at the right right the end of the wire, and we just wanna make sure that all the payments have been done and dusted. So probably our aim is to settle everything down this month or first week of next month.","start_word":269,"end_word":334,"intents":[{"intent":"Schedule payment extension","confidence_score":0.02272751}]},{"text":"Also, I I was anticipating that I made the payment last week, and I was anticipating that payment's gonna come through within within the timeline that we require.","start_word":787,"end_word":814,"intents":[{"intent":"Clarify payment timeline","confidence_score":0.006297451}]}]},"sentiments":{"segments":[{"text":"Good, man. Hey. How are you? How I'm good. Thanks.","start_word":0,"end_word":9,"sentiment":"positive","sentiment_score":0.566071093082428},{"text":"are Just you? Yeah. checking, mate.","start_word":10,"end_word":15,"sentiment":"neutral","sentiment_score":0.1769184768199921},{"text":"Good.","start_word":16,"end_word":16,"sentiment":"positive","sentiment_score":0.4075164198875427},{"text":"Did you get a Thanks. chance to look into it? Yeah. Yeah. Yeah. So the the just the request was done on the seventeenth. So that hasn't that hasn't cleared yet. That's why they haven't actually updated it. But I told them to sort yeah. Basically, by tomorrow, it should be all sorted for you. By tomorrow. Okay. Mhmm. Okay. Alright. Cool. Alright. No Yeah. worries. It's I'll it's not it's I'll just not it's look. It's it's just not because it's not cleared. Like, I know I know you need the payment to sign today, but the problem is is that because it's not cleared, they technically can't mark it as paid because it's actually not paid.","start_word":17,"end_word":134,"sentiment":"neutral","sentiment_score":-0.06335325539112091},{"text":"Even though it's paid from your end, it's not technically cleared from our end. And we guys we just can't do it. Like, it's just not, you know, like do you know what I mean?","start_word":135,"end_word":169,"sentiment":"negative","sentiment_score":-0.3919395804405213},{"text":"Like, it's so look. It was it was processed on the seventeenth. So it was during the I think it was during the nineteenth or something, but yeah. Does that make sense? Yeah. I know. I know. I know. I know. I know. I'm alright. So we we are almost almost at the end of this month, so we just wanna make sure that probably there'll be one or two payments. We are heavily waiting for our clients to pay us, and that's basically it's gonna come through within within within this week or next week sometime. Yep. Probably, there'll be payment which you probably may I may ask a couple of more days extension on it because we are just basically right at the right right the end of the wire, and we just wanna make sure that all the payments have been done and dusted. So probably our aim is to settle everything down this month or first week of next month. So they'll be they'll be the limit will get back up again. So without any challenges, just basically probably one or two orders, which needs to be pushed out as soon. Yeah. Yeah. No no problem. No problem. So Yeah. you No. so the so your next few pounds, you have to extend the next few pounds, did you say? Yeah. Probably probably yeah. Well, you know, I'm anticipating that we're gonna get paid today, you know, a decent amount of money. So I'm basically but, again, it's a good idea when, you know, when the things doesn't come through to your account, you know, I'm just highlighting up here. So probably we may need couple of more days, but, you know, I'm I'm I'm just keeping a case. Otherwise, it's gonna be paid straight away, pretty much. Yep. I'll pay Okay. it by myself. Yeah. Yep. No problem. Yeah. So I'll let the team know, man. And yeah.","start_word":170,"end_word":492,"sentiment":"neutral","sentiment_score":0.021751167904297264},{"text":"Cool.","start_word":493,"end_word":493,"sentiment":"positive","sentiment_score":0.3816415071487427},{"text":"Alright. See if you can get this up and running tonight or first thing in the morning, right, because I need the delivery supposed to be done tomorrow. We haven't paid it, so, obviously, it's not gonna be done tomorrow then. So yeah. I'll yeah. Please please have a look into it tomorrow morning.","start_word":494,"end_word":547,"sentiment":"neutral","sentiment_score":0.08894810080528259},{"text":"If you can, that'll be a great help.","start_word":548,"end_word":555,"sentiment":"positive","sentiment_score":0.5496091246604919},{"text":"Yeah. Yeah. No. No. I'll I'll I'll definitely look. I I reached out to them and, you know, just because they because it's not clear because because of the banks, you know, it takes it takes about two to three days before it actually clears because it's a it's not done by credit card. So if it was done by, like, you know, credit card or, you know, a debit card, it's instant. But because it's done by direct debit, it's the banks have to they they process that. So it leaves your account. They just kinda sits between your account and our account until, like, the the third day, and that's, you know, it's it's like the old the old and date checks. You know? It's kind of the same thing. You know? We just we can't you know? So when when they when they looked at the account, they they can see it's been processed, but it's just it's just still sitting as pending. And because it's sitting as pending, well, if they release it as paid and then, you know, because if it reverses, then they've already you know what I mean? It just that's why they that's why No. they have No. to I do understand. that. I understand. I understand. No. That's okay. That's okay, man. That's that's that's the reason I reached out to you. Also, I I was anticipating that I made the payment last week, and I was anticipating that payment's gonna come through within within the timeline that we require. But and, you know, we can anticipate things, but, you know, that's alright.","start_word":556,"end_word":827,"sentiment":"neutral","sentiment_score":-0.03175056242274449},{"text":"That's alright. I might yeah. Please get it done tomorrow morning. I'll let my team member know, and, yeah, hopefully, things gonna go smooth tomorrow morning.","start_word":828,"end_word":853,"sentiment":"positive","sentiment_score":0.4483699798583984},{"text":"Yep.","start_word":854,"end_word":854,"sentiment":"neutral","sentiment_score":0.27742382884025574},{"text":"No problem. Thanks, man. Thank you Okay. so much. Alright. Cheers, Thank you. man.","start_word":855,"end_word":868,"sentiment":"positive","sentiment_score":0.6047413860048566},{"text":"Bye. Bye. Bye. Bye.","start_word":869,"end_word":872,"sentiment":"neutral","sentiment_score":0.18802496790885925}],"average":{"sentiment":"neutral","sentiment_score":0.023691902573362934}}}}