{"metadata":{"transaction_key":"deprecated","request_id":"019f44b6-d6af-7b21-af16-5c49398811ea","sha256":"f080460ea7e29b91034026e7cd30385233b277782425db85518eb82a88c29ea7","created":"2026-07-09T02:31:02.187Z","duration":5.9039373,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":15,"output_tokens":15},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":15,"output_tokens":11}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Is not available at this time. Thank you. Goodbye.","confidence":0.99902344,"words":[{"word":"is","start":0.32,"end":0.48,"confidence":0.88671875,"punctuated_word":"Is","sentiment":"negative","sentiment_score":-0.6631258130073547},{"word":"not","start":0.48,"end":0.71999997,"confidence":0.99902344,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.6763396263122559},{"word":"available","start":0.71999997,"end":1.04,"confidence":1.0,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.66233891248703},{"word":"at","start":1.04,"end":1.28,"confidence":1.0,"punctuated_word":"at","sentiment":"negative","sentiment_score":-0.7320952415466309},{"word":"this","start":1.28,"end":1.52,"confidence":1.0,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.7604708075523376},{"word":"time","start":1.52,"end":2.02,"confidence":1.0,"punctuated_word":"time.","sentiment":"negative","sentiment_score":-0.7595440149307251},{"word":"thank","start":4.16,"end":4.48,"confidence":0.9970703,"punctuated_word":"Thank","sentiment":"negative","sentiment_score":-0.632881224155426},{"word":"you","start":4.48,"end":4.88,"confidence":0.9975586,"punctuated_word":"you.","sentiment":"negative","sentiment_score":-0.5497422814369202},{"word":"goodbye","start":4.88,"end":5.38,"confidence":0.99902344,"punctuated_word":"Goodbye.","sentiment":"neutral","sentiment_score":-0.29086002707481384}],"paragraphs":{"transcript":"\nIs not available at this time. Thank you. Goodbye.","paragraphs":[{"sentences":[{"text":"Is not available at this time.","start":0.32,"end":2.02,"sentiment":"negative","sentiment_score":-0.7089857359727224},{"text":"Thank you.","start":4.16,"end":4.88,"sentiment":"negative","sentiment_score":-0.5913117527961731},{"text":"Goodbye.","start":4.88,"end":5.38,"sentiment":"neutral","sentiment_score":-0.29086002707481384}],"sentiment":"negative","sentiment_score":-0.6363775498337216,"num_words":9,"start":0.32,"end":5.38}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Is not available at this time. Thank you. Goodbye.","paragraphs":[{"sentences":[{"text":"Is not available at this time.","start":0.32,"end":2.02,"sentiment":"negative","sentiment_score":-0.7089857359727224},{"text":"Thank you.","start":4.16,"end":4.88,"sentiment":"negative","sentiment_score":-0.5913117527961731},{"text":"Goodbye.","start":4.88,"end":5.38,"sentiment":"neutral","sentiment_score":-0.29086002707481384}],"sentiment":"negative","sentiment_score":-0.6363775498337216,"channel":1,"num_words":9,"start":0.32,"end":5.38}]},"summary":{"result":"success","short":"Is not available at this time. Thank you. Goodbye."},"intents":{"segments":[{"text":"Thank you. Goodbye.","start_word":6,"end_word":8,"intents":[{"intent":"Inform non-availability","confidence_score":0.00080650474}]},{"text":"Goodbye.","start_word":8,"end_word":8,"intents":[{"intent":"Say goodbye","confidence_score":0.21917748}]}]},"sentiments":{"segments":[{"text":"Is not available at this time. Thank you. Goodbye.","start_word":0,"end_word":8,"sentiment":"negative","sentiment_score":-0.5899252891540527}],"average":{"sentiment":"negative","sentiment_score":-0.5899252573649089}}}}