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I just really honestly wanted to quickly touch base with you. You had two minutes? Awesome. Before I jump into it, I do need do need to let you know our calls are recorded. And if I could just get you confirmed security, full name, date of birth, address? Perfect. Thank you. So I was just giving you a call. Just wanting to touch base. So, obviously, as it's, like, the new financial year, we go through and have a look at any contributions that have been paid into the like, into your super fund from last financial year. And I noted that you had made a few personal contributions to the amount about $4,500. I was wanting to know whether you had the intention of claiming those as a, like, notice of intent to claim, which means that you can reduce your taxable income and basically get the marginal rate back on your tax return. So it basically becomes a deduction for you. Mhmm. Yep. It was gonna pinch you. Yep. No. That's okay. Pardon? Well, I can actually submit that NOI for you or notice intent to claim. I could submit it today on your fund, and then within about five days, we'll get a copy of the receipt and we can email it to you. So that yep. You I mean, you I I can send you the form and you can sign it if you want to, but I can just do it on the portal and it takes me about five seconds. Yeah. I didn't no one generally does. Perfect. And you want to claim the full amount for the full full $44,005? Amazing. I will submit that notice of intent for the full $4.05 today, the last financial year. And then within about five days, the fund will process it, and, basically, the receipt will become available. Generally, you get a copy of the receipt, but we will always email it to you as well, so you should end up with two. And then your wife will know what to do from there. Yeah. Yeah. Absolutely. Yeah. So the way our referral partnership works is, basically, you send the referral to us and upon them becoming a client, if if it's obviously in their best interest to become a client, then, you know, we provide you with a gift card as thanks. But it's no obligation on you. Yeah. It's no obligation and and yeah. And we'd only give them advice if it's appropriate to them and it's gonna work for them. But we could 100% reach out to them if you would like us to, if you have their contact details and they authorize it, or if you wanna pass our details on to them, and they could just basically fly mention your name when they give us a call, and we'll just note it down. Either either way works. Yeah. If you if you give me a name and phone number, I can get my gorgeous team to give them a call. Absolutely. Yeah. No. You could just tell me now. Absolutely. Yep. Yep. Yep. Yep. So 0481322523. Perfect. Awesome. Well, I guess, like, that's that's all I really had apart from the fact that your annual review is actually coming up due pretty soon. So I guess while I have you on the phone, I could always schedule that for you with your adviser, Veronica. Perfect. I love it when we can hit a few birds with one stone. So do you know what your availability looks like next week? We could do sort of, like, Tuesday afternoon at 04:00 if that works for you. Yep. So next Tuesday the twenty eighth, 4PM? Perfect. Alright. I'll book that in, and I will send a text message reminder the day before so that way that one you don't forget. If anything happens and you need to reschedule, then you can do so. No. Not a problem at all. Well, I will leave you alone for the afternoon. I'll go and action everything that I've we've done from this conversation, and we'll go from there. Not a problem at all, Anthony. You have a great afternoon. K. 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Anthony. My name is Larissa from Ocean Financial. How are you going? Yeah. Good.\n\nThank you. I didn't wanna take up too much of your time. I just really honestly wanted to quickly touch base with you. You had two minutes? Awesome.\n\nBefore I jump into it, I do need do need to let you know our calls are recorded. And if I could just get you confirmed security, full name, date of birth, address? Perfect. Thank you. So I was just giving you a call.\n\nJust wanting to touch base. So, obviously, as it's, like, the new financial year, we go through and have a look at any contributions that have been paid into the like, into your super fund from last financial year. And I noted that you had made a few personal contributions to the amount about $4,500. I was wanting to know whether you had the intention of claiming those as a, like, notice of intent to claim, which means that you can reduce your taxable income and basically get the marginal rate back on your tax return. So it basically becomes a deduction for you.\n\nMhmm. Yep. It was gonna pinch you. Yep. No.\n\nThat's okay. Pardon? Well, I can actually submit that NOI for you or notice intent to claim. I could submit it today on your fund, and then within about five days, we'll get a copy of the receipt and we can email it to you. So that yep.\n\nYou I mean, you I I can send you the form and you can sign it if you want to, but I can just do it on the portal and it takes me about five seconds. Yeah. I didn't no one generally does. Perfect. And you want to claim the full amount for the full full $44,005?\n\nAmazing. I will submit that notice of intent for the full $4.05 today, the last financial year. And then within about five days, the fund will process it, and, basically, the receipt will become available. Generally, you get a copy of the receipt, but we will always email it to you as well, so you should end up with two. And then your wife will know what to do from there.\n\nYeah. Yeah. Absolutely. Yeah. So the way our referral partnership works is, basically, you send the referral to us and upon them becoming a client, if if it's obviously in their best interest to become a client, then, you know, we provide you with a gift card as thanks.\n\nBut it's no obligation on you. Yeah. It's no obligation and and yeah. And we'd only give them advice if it's appropriate to them and it's gonna work for them. But we could 100% reach out to them if you would like us to, if you have their contact details and they authorize it, or if you wanna pass our details on to them, and they could just basically fly mention your name when they give us a call, and we'll just note it down.\n\nEither either way works. Yeah. If you if you give me a name and phone number, I can get my gorgeous team to give them a call. Absolutely. Yeah.\n\nNo. You could just tell me now. Absolutely. Yep. Yep.\n\nYep. Yep. So 0481322523. Perfect. Awesome.\n\nWell, I guess, like, that's that's all I really had apart from the fact that your annual review is actually coming up due pretty soon. So I guess while I have you on the phone, I could always schedule that for you with your adviser, Veronica. Perfect. I love it when we can hit a few birds with one stone. So do you know what your availability looks like next week?\n\nWe could do sort of, like, Tuesday afternoon at 04:00 if that works for you. Yep. So next Tuesday the twenty eighth, 4PM? Perfect. Alright.\n\nI'll book that in, and I will send a text message reminder the day before so that way that one you don't forget. If anything happens and you need to reschedule, then you can do so. No. Not a problem at all. Well, I will leave you alone for the afternoon.\n\nI'll go and action everything that I've we've done from this conversation, and we'll go from there. Not a problem at all, Anthony. You have a great afternoon. K. Bye.","paragraphs":[{"sentences":[{"text":"Hi, Anthony.","start":1.4399999,"end":2.24,"sentiment":"neutral","sentiment_score":0.1478208377957344},{"text":"My name is Larissa from Ocean Financial.","start":2.24,"end":3.9199998,"sentiment":"neutral","sentiment_score":0.18512544674532755},{"text":"How are you going?","start":3.9199998,"end":4.9,"sentiment":"neutral","sentiment_score":0.2758339196443558},{"text":"Yeah.","start":6.3199997,"end":6.7999997,"sentiment":"positive","sentiment_score":0.3637833297252655},{"text":"Good.","start":6.7999997,"end":7.12,"sentiment":"positive","sentiment_score":0.6032218933105469}],"sentiment":"neutral","sentiment_score":0.24412404696146647,"num_words":15,"start":1.4399999,"end":7.12},{"sentences":[{"text":"Thank you.","start":7.12,"end":7.8599997,"sentiment":"positive","sentiment_score":0.6919163465499878},{"text":"I didn't wanna take up too much of your 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your name when they give us a call, and we'll just note it down.","start":214.63,"end":229.945,"sentiment":"neutral","sentiment_score":0.17365233261476865}],"sentiment":"neutral","sentiment_score":0.14898562983554953,"num_words":85,"start":202.655,"end":229.945},{"sentences":[{"text":"Either either way works.","start":230.005,"end":231.30501,"sentiment":"neutral","sentiment_score":0.11015677824616432},{"text":"Yeah.","start":237.3,"end":237.46,"sentiment":"neutral","sentiment_score":0.046593911945819855},{"text":"If you if you give me a name and phone number, I can get my gorgeous team to give them a 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Veronica.","start":295.2,"end":301.14,"sentiment":"neutral","sentiment_score":0.13068417459726334},{"text":"Perfect.","start":304.495,"end":304.995,"sentiment":"positive","sentiment_score":0.7706648111343384},{"text":"I love it when we can hit a few birds with one stone.","start":305.215,"end":307.47498,"sentiment":"positive","sentiment_score":0.7636409952090337},{"text":"So do you know what your availability looks like next week?","start":311.055,"end":314.835,"sentiment":"neutral","sentiment_score":0.06960484995083376}],"sentiment":"neutral","sentiment_score":0.33269019592815724,"num_words":71,"start":286.705,"end":314.835},{"sentences":[{"text":"We could do sort of, like, Tuesday afternoon at 04:00 if that works for you.","start":315.96,"end":319.9,"sentiment":"neutral","sentiment_score":0.08610128859678905},{"text":"Yep.","start":322.44,"end":322.75998,"sentiment":"neutral","sentiment_score":0.05729071795940399},{"text":"So next Tuesday the twenty eighth, 4PM?","start":322.75998,"end":324.86,"sentiment":"neutral","sentiment_score":0.04208124455596719},{"text":"Perfect.","start":326.75998,"end":327.25998,"sentiment":"positive","sentiment_score":0.478195458650589},{"text":"Alright.","start":327.8,"end":328.12,"sentiment":"neutral","sentiment_score":0.2837432324886322}],"sentiment":"neutral","sentiment_score":0.09621269799768925,"num_words":25,"start":315.96,"end":328.12},{"sentences":[{"text":"I'll book that in, and I will send a text message reminder the day before so that way that one you don't forget.","start":328.12,"end":336.385,"sentiment":"neutral","sentiment_score":0.2898901299290035},{"text":"If anything happens and you need to reschedule, then you can do so.","start":336.385,"end":338.885,"sentiment":"neutral","sentiment_score":0.22406089993623587},{"text":"No.","start":340.545,"end":340.945,"sentiment":"neutral","sentiment_score":0.2523794174194336},{"text":"Not a problem at all.","start":340.945,"end":341.98502,"sentiment":"neutral","sentiment_score":0.2674082636833191},{"text":"Well, I will leave you alone for the afternoon.","start":341.98502,"end":343.665,"sentiment":"neutral","sentiment_score":0.104325782507658}],"sentiment":"neutral","sentiment_score":0.23742387188123723,"num_words":51,"start":328.12,"end":343.665},{"sentences":[{"text":"I'll go and action everything that I've we've done from this conversation, and we'll go from there.","start":343.665,"end":349.09998,"sentiment":"positive","sentiment_score":0.4095715854097815},{"text":"Not a problem at all, Anthony.","start":351.0,"end":352.12,"sentiment":"positive","sentiment_score":0.5904339551925659},{"text":"You have a great afternoon.","start":352.12,"end":353.09998,"sentiment":"positive","sentiment_score":0.8117526292800903},{"text":"K.","start":354.44,"end":354.84,"sentiment":"neutral","sentiment_score":0.07277646660804749},{"text":"Bye.","start":354.84,"end":355.34,"sentiment":"neutral","sentiment_score":-0.0905095785856247}],"sentiment":"positive","sentiment_score":0.4848783572514852,"num_words":30,"start":343.665,"end":355.34}]}}]},{"alternatives":[{"transcript":"Hello? Good. How are you? Mhmm. Yep. Yeah. Anthony George Medina. 02/06/1994. 538 To 40 Premier Street, Cobra. Yes. Yes. Correct. Yes. That's exactly why I was doing it just because I had a bit of a because I left my job that I was at, and I got a bit of a payout for some holiday, and I needed to keep it down more as well for childcare stuff if we went a bit over that budget. So Yes. Yeah. Yeah. So I put some into that for that reason. Awesome. So I'd yeah. I was going to because my wife's an accountant. She said I had to fill some form in before I did my tax return. Is that what that is? I'm happy to get it. I'll just say you definitely no complaints there. No. No. That's perfect. Yes, please. Yes. Also, actually, I I was going to call you because I had somebody who was asking about Super and whether it was worth changing over. And I remember last time I was told, like, if there was any referral sort of thing to let you guys know if anyone was interested. I would like to go ahead with that if but it's more just to if he was gonna have a conversation with one of you guys and see if it's even worth him changing his super. Oh, I didn't even know that. Yeah. I was more than just helping me out if it if it was. Yeah. Okay. Yep. Yeah. Of course. Yep. Okay. Or what's the quickest way if I just gave you the details? Would that work? Yeah. Yep. Awesome. Should I just tell you now or do was it better in email? Okay. I'll put you on speaker so I can set the contact details. K. His name is Patrick Yep. Dasilva, d a s I l v a. Yeah. And his phone number is 0481 322 523. Yes. Yep. Yeah. Yep. I I can do that. Yep. Yeah. That was good. Yes. That works. Yes. Sounds good. Awesome. Thank you. Awesome. Thank you very much for your help. You too. 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Good. How are you? Mhmm. Yep.\n\nYeah. Anthony George Medina. 02/06/1994. 538 To 40 Premier Street, Cobra. Yes.\n\nYes. Correct. Yes. That's exactly why I was doing it just because I had a bit of a because I left my job that I was at, and I got a bit of a payout for some holiday, and I needed to keep it down more as well for childcare stuff if we went a bit over that budget. So Yes.\n\nYeah. Yeah. So I put some into that for that reason. Awesome. So I'd yeah.\n\nI was going to because my wife's an accountant. She said I had to fill some form in before I did my tax return. Is that what that is? I'm happy to get it. I'll just say you definitely no complaints there.\n\nNo. No. That's perfect. Yes, please. Yes.\n\nAlso, actually, I I was going to call you because I had somebody who was asking about Super and whether it was worth changing over. And I remember last time I was told, like, if there was any referral sort of thing to let you guys know if anyone was interested. 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course.","start":214.32501,"end":214.985,"sentiment":"neutral","sentiment_score":0.0260548647493124},{"text":"Yep.","start":228.42,"end":228.92,"sentiment":"neutral","sentiment_score":0.16936761140823364},{"text":"Okay.","start":231.62001,"end":232.12001,"sentiment":"neutral","sentiment_score":0.09946082532405852},{"text":"Or what's the quickest way if I just gave you the details?","start":233.315,"end":236.695,"sentiment":"neutral","sentiment_score":0.0741927105312546},{"text":"Would that work?","start":236.99501,"end":238.05501,"sentiment":"neutral","sentiment_score":0.04129055639108022}],"sentiment":"neutral","sentiment_score":0.07026959798837963,"num_words":19,"start":214.32501,"end":238.05501},{"sentences":[{"text":"Yeah.","start":238.675,"end":239.175,"sentiment":"neutral","sentiment_score":0.08080895245075226},{"text":"Yep.","start":242.27501,"end":242.675,"sentiment":"neutral","sentiment_score":0.24860915541648865},{"text":"Awesome.","start":242.675,"end":243.175,"sentiment":"positive","sentiment_score":0.4865097105503082},{"text":"Should I just tell you now or do was it better in email?","start":243.235,"end":247.87001,"sentiment":"neutral","sentiment_score":0.07109211614498726},{"text":"Okay.","start":248.09001,"end":248.59001,"sentiment":"neutral","sentiment_score":0.05170801281929016}],"sentiment":"neutral","sentiment_score":0.10540196124245138,"num_words":17,"start":238.675,"end":248.59001},{"sentences":[{"text":"I'll put you on speaker so I can set the contact details.","start":248.97,"end":252.43001,"sentiment":"neutral","sentiment_score":0.059309800465901695},{"text":"K.","start":259.745,"end":260.245,"sentiment":"neutral","sentiment_score":0.018099524080753326},{"text":"His name is Patrick Yep.","start":260.385,"end":263.425,"sentiment":"neutral","sentiment_score":0.027629783749580382},{"text":"Dasilva, d a s I l v a.","start":263.505,"end":266.805,"sentiment":"neutral","sentiment_score":0.031157653778791428},{"text":"Yeah.","start":267.665,"end":268.145,"sentiment":"neutral","sentiment_score":0.02724878117442131}],"sentiment":"neutral","sentiment_score":0.04238800221571216,"num_words":27,"start":248.97,"end":268.145},{"sentences":[{"text":"And his phone number is 0481 322 523.","start":268.145,"end":277.41,"sentiment":"neutral","sentiment_score":0.020069065154530108},{"text":"Yes.","start":283.31,"end":283.81,"sentiment":"neutral","sentiment_score":0.1745741367340088},{"text":"Yep.","start":294.965,"end":295.465,"sentiment":"neutral","sentiment_score":0.16246911883354187},{"text":"Yeah.","start":301.88,"end":302.19998,"sentiment":"neutral","sentiment_score":0.11522071063518524},{"text":"Yep.","start":302.19998,"end":302.6,"sentiment":"neutral","sentiment_score":0.15417027473449707}],"sentiment":"neutral","sentiment_score":0.06391556351445615,"num_words":12,"start":268.145,"end":302.6},{"sentences":[{"text":"I I can do that.","start":302.6,"end":303.47998,"sentiment":"neutral","sentiment_score":0.24891707599163054},{"text":"Yep.","start":303.47998,"end":303.97998,"sentiment":"positive","sentiment_score":0.3487527370452881},{"text":"Yeah.","start":307.56,"end":307.88,"sentiment":"positive","sentiment_score":0.3474365174770355},{"text":"That was good.","start":307.88,"end":308.78,"sentiment":"positive","sentiment_score":0.5452426473299662},{"text":"Yes.","start":321.065,"end":321.465,"sentiment":"neutral","sentiment_score":0.09958645701408386}],"sentiment":"positive","sentiment_score":0.3341899121349508,"num_words":11,"start":302.6,"end":321.465},{"sentences":[{"text":"That works.","start":321.465,"end":322.20502,"sentiment":"neutral","sentiment_score":0.1124149039387703},{"text":"Yes.","start":325.225,"end":325.625,"sentiment":"neutral","sentiment_score":0.1741841733455658},{"text":"Sounds good.","start":325.625,"end":326.445,"sentiment":"positive","sentiment_score":0.4466223865747452},{"text":"Awesome.","start":339.12,"end":339.52,"sentiment":"positive","sentiment_score":0.6560423970222473},{"text":"Thank you.","start":339.52,"end":340.26,"sentiment":"positive","sentiment_score":0.6379890143871307}],"sentiment":"positive","sentiment_score":0.4030348975211382,"num_words":8,"start":321.465,"end":340.26},{"sentences":[{"text":"Awesome.","start":349.175,"end":349.495,"sentiment":"positive","sentiment_score":0.8390617370605469},{"text":"Thank you very much for your help.","start":349.495,"end":350.955,"sentiment":"positive","sentiment_score":0.8842581255095345},{"text":"You too.","start":353.335,"end":353.895,"sentiment":"positive","sentiment_score":0.5748342573642731},{"text":"Bye.","start":353.895,"end":354.395,"sentiment":"neutral","sentiment_score":0.2979828119277954}],"sentiment":"positive","sentiment_score":0.7705927220257845,"num_words":11,"start":349.175,"end":354.395}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Hi, Anthony. My name is Larissa from Ocean Financial. How are you going?\n\nChannel 1: Good. How are you?\n\nChannel 0: Yeah. Good. Thank you. I didn't wanna take up too much of your time. I just really honestly wanted to quickly touch base with you.\n\nYou had two minutes?\n\nChannel 1: Mhmm. Yep.\n\nChannel 0: Awesome. Before I jump into it, I do need do need to let you know our calls are recorded. And if I could just get you confirmed security, full name, date of birth, address?\n\nChannel 1: Yeah. Anthony George Medina. 02/06/1994. 538 To 40 Premier Street, Cobra.\n\nChannel 0: Perfect. Thank you. So I was just giving you a call. Just wanting to touch base. So, obviously, as it's, like, the new financial year, we go through and have a look at any contributions that have been paid into the like, into your super fund\n\nChannel 1: Yes.\n\nChannel 0: from last financial year. And I noted that you had made a few personal contributions to the amount about $4,500.\n\nChannel 1: Yes.\n\nChannel 0: I\n\nChannel 1: Correct.\n\nChannel 0: was wanting to know whether you had the intention of claiming those as a, like, notice of intent to claim, which means that you can reduce your taxable income and basically get the marginal rate back on your tax return. So it basically becomes\n\nChannel 1: Yes.\n\nChannel 0: a deduction for you.\n\nChannel 1: That's exactly why I was doing it just because I had a bit of a because I left my job that\n\nChannel 0: Mhmm.\n\nChannel 1: I was at, and I got a bit of a payout for some holiday, and I\n\nChannel 0: Yep.\n\nChannel 1: needed to keep it down more as well for childcare stuff if we went a bit over that budget. So\n\nChannel 0: It was gonna pinch you. Yep.\n\nChannel 1: Yes. Yeah. Yeah. So I put some into that for that reason.\n\nChannel 0: No. That's okay. Pardon? Well, I can actually submit that NOI for you or notice intent to claim. I could submit it today on your fund, and then within about five days, we'll get a copy of the receipt and we can email it to\n\nChannel 1: Awesome. So\n\nChannel 0: you.\n\nChannel 1: I'd\n\nChannel 0: So that\n\nChannel 1: yeah. I was going to because my wife's an accountant. She said I had to fill some form in before I did my tax return. Is that what that is?\n\nChannel 0: yep. You I mean, you I I can send you the form and you can sign it if you want to, but I can just do it\n\nChannel 1: I'm\n\nChannel 0: on the portal\n\nChannel 1: happy to\n\nChannel 0: and\n\nChannel 1: get\n\nChannel 0: it takes me about five seconds.\n\nChannel 1: it. I'll just say you definitely no complaints there.\n\nChannel 0: Yeah. I didn't no one generally does.\n\nChannel 1: No. No. That's perfect.\n\nChannel 0: Perfect. And you want to claim the full amount for the full full $44,005?\n\nChannel 1: Yes, please. Yes.\n\nChannel 0: Amazing. I will submit that notice of intent for the full $4.05 today, the last financial year. And then within about five days, the fund will process it, and, basically, the receipt will become available. Generally, you get a copy of the receipt, but we will always email it to you as well, so you should end up with two. And then your wife will know what to do from there.\n\nChannel 1: Also, actually, I I was going to call you because I had somebody who was asking about Super and\n\nChannel 0: Yeah.\n\nChannel 1: whether it was worth changing over. And I remember last time I was told, like, if there was any referral sort of thing to let you guys know if anyone was interested.\n\nChannel 0: Yeah. Absolutely.\n\nChannel 1: I would like to go ahead with that if but it's more just to if he was gonna have a conversation with one of you guys and see if it's even worth him changing his super.\n\nChannel 0: Yeah. So the way our referral partnership works is, basically, you send the referral to us and upon them becoming a client, if if it's obviously in their best interest to become a client, then, you know, we provide you with a gift card as thanks.\n\nChannel 1: Oh,\n\nChannel 0: But\n\nChannel 1: I didn't\n\nChannel 0: it's no\n\nChannel 1: even know\n\nChannel 0: obligation\n\nChannel 1: that.\n\nChannel 0: on you. Yeah.\n\nChannel 1: Yeah. I was more\n\nChannel 0: It's\n\nChannel 1: than just\n\nChannel 0: no\n\nChannel 1: helping\n\nChannel 0: obligation\n\nChannel 1: me out\n\nChannel 0: and\n\nChannel 1: if it if it was. Yeah.\n\nChannel 0: and\n\nChannel 1: Okay.\n\nChannel 0: yeah. And we'd only give them advice if it's appropriate to them and it's gonna work\n\nChannel 1: Yep.\n\nChannel 0: for them.\n\nChannel 1: Yeah. Of course.\n\nChannel 0: But we could 100% reach out to them if you would like us to, if you have their contact details and they authorize it, or if you wanna pass our details on to them, and they could just basically fly mention your name when they give us a call,\n\nChannel 1: Yep.\n\nChannel 0: and we'll just note it down. Either either way works.\n\nChannel 1: Okay. Or what's the quickest way if I just gave you the details? Would that\n\nChannel 0: Yeah. If you\n\nChannel 1: work?\n\nChannel 0: if you give me a\n\nChannel 1: Yeah.\n\nChannel 0: name and phone number, I can get my gorgeous team to give them a call. Absolutely.\n\nChannel 1: Yep. Awesome. Should I just tell you now or do was it better in\n\nChannel 0: Yeah. No. You could just tell me\n\nChannel 1: email?\n\nChannel 0: now. Absolutely.\n\nChannel 1: Okay. I'll put you on speaker so I can set the contact details. K. His name is Patrick\n\nChannel 0: Yep.\n\nChannel 1: Yep. Dasilva, d a s I l v a.\n\nChannel 0: Yep.\n\nChannel 1: Yeah. And his phone number is 0481\n\nChannel 0: Yep.\n\nChannel 1: 322\n\nChannel 0: Yep.\n\nChannel 1: 523.\n\nChannel 0: So 0481322523.\n\nChannel 1: Yes.\n\nChannel 0: Perfect. Awesome. Well, I guess, like, that's that's all I really had apart from the fact that your annual review is actually coming up due pretty soon.\n\nChannel 1: Yep.\n\nChannel 0: So I guess while I have you on the phone, I could always schedule that for you with your adviser, Veronica.\n\nChannel 1: Yeah. Yep. I I can do that. Yep.\n\nChannel 0: Perfect. I love it when we can hit a few birds with one stone.\n\nChannel 1: Yeah. That was good.\n\nChannel 0: So do you know what your availability looks like next week? We could do sort of, like, Tuesday afternoon at 04:00 if that works for you.\n\nChannel 1: Yes. That works.\n\nChannel 0: Yep. So next Tuesday the twenty eighth, 4PM?\n\nChannel 1: Yes. Sounds good.\n\nChannel 0: Perfect. Alright. I'll book that in, and I will send a text message reminder the day before so that way that one you don't forget. If anything happens and you need to reschedule, then you can do so.\n\nChannel 1: Awesome. Thank you.\n\nChannel 0: No. Not a problem at all. Well, I will leave you alone for the afternoon. I'll go and action everything that I've we've done from this conversation, and we'll go from there.\n\nChannel 1: Awesome. Thank you very much for your help.\n\nChannel 0: Not a problem at all, Anthony. You have a great afternoon.\n\nChannel 1: You too. Bye.\n\nChannel 0: K. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.16,"end":0.65999997,"sentiment":"neutral","sentiment_score":0.03469286859035492}],"sentiment":"neutral","sentiment_score":0.03469286859035492,"channel":1,"num_words":1,"start":0.16,"end":0.65999997},{"sentences":[{"text":"Hi, Anthony.","start":1.4399999,"end":2.24,"sentiment":"neutral","sentiment_score":0.1478208377957344},{"text":"My name is Larissa from Ocean Financial.","start":2.24,"end":3.9199998,"sentiment":"neutral","sentiment_score":0.18512544674532755},{"text":"How are you going?","start":3.9199998,"end":4.9,"sentiment":"neutral","sentiment_score":0.2758339196443558}],"sentiment":"neutral","sentiment_score":0.20729657549124497,"channel":0,"num_words":13,"start":1.4399999,"end":4.9},{"sentences":[{"text":"Good.","start":5.12,"end":5.44,"sentiment":"positive","sentiment_score":0.5520353317260742},{"text":"How are you?","start":5.44,"end":6.2599998,"sentiment":"positive","sentiment_score":0.370814581712087}],"sentiment":"positive","sentiment_score":0.4161197692155838,"channel":1,"num_words":4,"start":5.12,"end":6.2599998},{"sentences":[{"text":"Yeah.","start":6.3199997,"end":6.7999997,"sentiment":"positive","sentiment_score":0.3637833297252655},{"text":"Good.","start":6.7999997,"end":7.12,"sentiment":"positive","sentiment_score":0.6032218933105469},{"text":"Thank you.","start":7.12,"end":7.8599997,"sentiment":"positive","sentiment_score":0.6919163465499878},{"text":"I didn't wanna take up too much of your time.","start":8.0,"end":9.84,"sentiment":"neutral","sentiment_score":-0.09799313619732856},{"text":"I just really honestly wanted to quickly touch base with you.","start":9.84,"end":12.559999,"sentiment":"neutral","sentiment_score":0.28176691044460644}],"sentiment":"neutral","sentiment_score":0.17881370276212694,"channel":0,"num_words":25,"start":6.3199997,"end":12.559999},{"sentences":[{"text":"You had two minutes?","start":12.559999,"end":13.62,"sentiment":"neutral","sentiment_score":0.11251365952193737}],"sentiment":"neutral","sentiment_score":0.11251365952193737,"channel":0,"num_words":4,"start":12.559999,"end":13.62},{"sentences":[{"text":"Mhmm.","start":14.08,"end":14.48,"sentiment":"neutral","sentiment_score":0.06216893345117569},{"text":"Yep.","start":14.48,"end":14.925,"sentiment":"neutral","sentiment_score":0.23190683126449585}],"sentiment":"neutral","sentiment_score":0.14703788235783577,"channel":1,"num_words":2,"start":14.08,"end":14.925},{"sentences":[{"text":"Awesome.","start":14.855,"end":15.355,"sentiment":"positive","sentiment_score":0.5738323926925659},{"text":"Before I jump into it, I do need do need to let you know our calls are recorded.","start":15.415,"end":17.895,"sentiment":"neutral","sentiment_score":0.09348584649463494},{"text":"And if I could just get you confirmed security, full name, date of birth, address?","start":17.895,"end":21.035,"sentiment":"neutral","sentiment_score":0.06735363726814587}],"sentiment":"neutral","sentiment_score":0.09608477025347598,"channel":0,"num_words":34,"start":14.855,"end":21.035},{"sentences":[{"text":"Yeah.","start":21.405,"end":21.885,"sentiment":"neutral","sentiment_score":0.030050385743379593},{"text":"Anthony George Medina.","start":21.885,"end":23.265,"sentiment":"neutral","sentiment_score":0.017803907083968323},{"text":"02/06/1994.","start":23.965,"end":25.825,"sentiment":"neutral","sentiment_score":0.0122344633564353},{"text":"538 To 40 Premier Street, Cobra.","start":27.085,"end":30.465,"sentiment":"neutral","sentiment_score":0.020275109137097996}],"sentiment":"neutral","sentiment_score":0.0197588386522098,"channel":1,"num_words":11,"start":21.405,"end":30.465},{"sentences":[{"text":"Perfect.","start":30.949999,"end":31.349998,"sentiment":"positive","sentiment_score":0.5889170169830322},{"text":"Thank you.","start":31.349998,"end":32.17,"sentiment":"positive","sentiment_score":0.6472900211811066},{"text":"So I was just giving you a call.","start":33.27,"end":34.87,"sentiment":"neutral","sentiment_score":0.21125875040888786},{"text":"Just wanting to touch base.","start":34.87,"end":35.989998,"sentiment":"neutral","sentiment_score":0.22896067798137665},{"text":"So, obviously, as it's, like, the new financial year, we go through and have a look at any contributions that have been paid into the like, into your super fund","start":35.989998,"end":44.574997,"sentiment":"neutral","sentiment_score":0.06783724576234818}],"sentiment":"neutral","sentiment_score":0.1468149527259495,"channel":0,"num_words":46,"start":30.949999,"end":44.574997},{"sentences":[{"text":"Yes.","start":44.295,"end":44.795,"sentiment":"neutral","sentiment_score":0.042362030595541}],"sentiment":"neutral","sentiment_score":0.042362030595541,"channel":1,"num_words":1,"start":44.295,"end":44.795},{"sentences":[{"text":"from last financial year.","start":44.574997,"end":46.114998,"sentiment":"neutral","sentiment_score":0.039809114299714565},{"text":"And I noted that you had made a few personal contributions to the amount about $4,500.","start":46.175,"end":55.29,"sentiment":"neutral","sentiment_score":0.0508199849864468}],"sentiment":"neutral","sentiment_score":0.04861781084910035,"channel":0,"num_words":20,"start":44.574997,"end":55.29},{"sentences":[{"text":"Yes.","start":54.135,"end":54.635,"sentiment":"neutral","sentiment_score":0.04724448174238205}],"sentiment":"neutral","sentiment_score":0.04724448174238205,"channel":1,"num_words":1,"start":54.135,"end":54.635},{"sentences":[{"text":"I","start":55.530003,"end":55.690002,"sentiment":"neutral","sentiment_score":0.038882169872522354}],"sentiment":"neutral","sentiment_score":0.038882169872522354,"channel":0,"num_words":1,"start":55.530003,"end":55.690002},{"sentences":[{"text":"Correct.","start":55.655,"end":56.13,"sentiment":"neutral","sentiment_score":0.06395111978054047}],"sentiment":"neutral","sentiment_score":0.06395111978054047,"channel":1,"num_words":1,"start":55.655,"end":56.13},{"sentences":[{"text":"was wanting to know whether you had the intention of claiming those as a, like, notice of intent to claim, which means that you can reduce your taxable income and basically get the marginal rate back on your tax return.","start":55.690002,"end":66.65,"sentiment":"neutral","sentiment_score":0.08127100225538016},{"text":"So it basically becomes","start":66.65,"end":67.45,"sentiment":"neutral","sentiment_score":0.05039348267018795}],"sentiment":"neutral","sentiment_score":0.07846395502036269,"channel":0,"num_words":44,"start":55.690002,"end":67.45},{"sentences":[{"text":"Yes.","start":67.25,"end":67.75,"sentiment":"neutral","sentiment_score":0.10065928101539612}],"sentiment":"neutral","sentiment_score":0.10065928101539612,"channel":1,"num_words":1,"start":67.25,"end":67.75},{"sentences":[{"text":"a deduction for 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I","start":75.315,"end":79.235,"sentiment":"neutral","sentiment_score":-0.14092598296701908}],"sentiment":"neutral","sentiment_score":-0.14092598296701908,"channel":1,"num_words":16,"start":75.315,"end":79.235},{"sentences":[{"text":"Yep.","start":79.085,"end":79.585,"sentiment":"neutral","sentiment_score":-0.0825120061635971}],"sentiment":"neutral","sentiment_score":-0.0825120061635971,"channel":0,"num_words":1,"start":79.085,"end":79.585},{"sentences":[{"text":"needed to keep it down more as well for childcare stuff if we went a bit over that budget.","start":79.235,"end":84.73,"sentiment":"neutral","sentiment_score":-0.21790946039714312},{"text":"So","start":84.79,"end":85.29,"sentiment":"neutral","sentiment_score":-0.1728198379278183}],"sentiment":"neutral","sentiment_score":-0.21565497927367688,"channel":1,"num_words":20,"start":79.235,"end":85.29},{"sentences":[{"text":"It was gonna pinch 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0481322523.","start":279.345,"end":282.885,"sentiment":"neutral","sentiment_score":0.014540442731231451}],"sentiment":"neutral","sentiment_score":0.014540442731231451,"channel":0,"num_words":2,"start":279.345,"end":282.885},{"sentences":[{"text":"Yes.","start":283.31,"end":283.81,"sentiment":"neutral","sentiment_score":0.1745741367340088}],"sentiment":"neutral","sentiment_score":0.1745741367340088,"channel":1,"num_words":1,"start":283.31,"end":283.81},{"sentences":[{"text":"Perfect.","start":284.625,"end":285.125,"sentiment":"positive","sentiment_score":0.6149448156356812},{"text":"Awesome.","start":286.065,"end":286.565,"sentiment":"positive","sentiment_score":0.6291564702987671},{"text":"Well, I guess, like, that's that's all I really had apart from the fact that your annual review is actually coming up due pretty soon.","start":286.705,"end":294.66,"sentiment":"positive","sentiment_score":0.3765194058418274}],"sentiment":"positive","sentiment_score":0.3947069048881531,"channel":0,"num_words":27,"start":284.625,"end":294.66},{"sentences":[{"text":"Yep.","start":294.965,"end":295.465,"sentiment":"neutral","sentiment_score":0.16246911883354187}],"sentiment":"neutral","sentiment_score":0.16246911883354187,"channel":1,"num_words":1,"start":294.965,"end":295.465},{"sentences":[{"text":"So I guess while I have you on the phone, I could always schedule that for you with your adviser, Veronica.","start":295.2,"end":301.14,"sentiment":"neutral","sentiment_score":0.13068417459726334}],"sentiment":"neutral","sentiment_score":0.13068417459726334,"channel":0,"num_words":21,"start":295.2,"end":301.14},{"sentences":[{"text":"Yeah.","start":301.88,"end":302.19998,"sentiment":"neutral","sentiment_score":0.11522071063518524},{"text":"Yep.","start":302.19998,"end":302.6,"sentiment":"neutral","sentiment_score":0.15417027473449707},{"text":"I I can do that.","start":302.6,"end":303.47998,"sentiment":"neutral","sentiment_score":0.24891707599163054},{"text":"Yep.","start":303.47998,"end":303.97998,"sentiment":"positive","sentiment_score":0.3487527370452881}],"sentiment":"neutral","sentiment_score":0.2328411377966404,"channel":1,"num_words":8,"start":301.88,"end":303.97998},{"sentences":[{"text":"Perfect.","start":304.495,"end":304.995,"sentiment":"positive","sentiment_score":0.7706648111343384},{"text":"I love it when we can hit a few birds with one stone.","start":305.215,"end":307.47498,"sentiment":"positive","sentiment_score":0.7636409952090337}],"sentiment":"positive","sentiment_score":0.7641426963465554,"channel":0,"num_words":14,"start":304.495,"end":307.47498},{"sentences":[{"text":"Yeah.","start":307.56,"end":307.88,"sentiment":"positive","sentiment_score":0.3474365174770355},{"text":"That was good.","start":307.88,"end":308.78,"sentiment":"positive","sentiment_score":0.5452426473299662}],"sentiment":"positive","sentiment_score":0.49579111486673355,"channel":1,"num_words":4,"start":307.56,"end":308.78},{"sentences":[{"text":"So do you know what your availability looks like next week?","start":311.055,"end":314.835,"sentiment":"neutral","sentiment_score":0.06960484995083376},{"text":"We could do sort of, like, Tuesday afternoon at 04:00 if that works for you.","start":315.96,"end":319.9,"sentiment":"neutral","sentiment_score":0.08610128859678905}],"sentiment":"neutral","sentiment_score":0.07912202609273103,"channel":0,"num_words":26,"start":311.055,"end":319.9},{"sentences":[{"text":"Yes.","start":321.065,"end":321.465,"sentiment":"neutral","sentiment_score":0.09958645701408386},{"text":"That works.","start":321.465,"end":322.20502,"sentiment":"neutral","sentiment_score":0.1124149039387703}],"sentiment":"neutral","sentiment_score":0.10813875496387482,"channel":1,"num_words":3,"start":321.065,"end":322.20502},{"sentences":[{"text":"Yep.","start":322.44,"end":322.75998,"sentiment":"neutral","sentiment_score":0.05729071795940399},{"text":"So next Tuesday the twenty eighth, 4PM?","start":322.75998,"end":324.86,"sentiment":"neutral","sentiment_score":0.04208124455596719}],"sentiment":"neutral","sentiment_score":0.043982428731396794,"channel":0,"num_words":8,"start":322.44,"end":324.86},{"sentences":[{"text":"Yes.","start":325.225,"end":325.625,"sentiment":"neutral","sentiment_score":0.1741841733455658},{"text":"Sounds good.","start":325.625,"end":326.445,"sentiment":"positive","sentiment_score":0.4466223865747452}],"sentiment":"positive","sentiment_score":0.35580964883168537,"channel":1,"num_words":3,"start":325.225,"end":326.445},{"sentences":[{"text":"Perfect.","start":326.75998,"end":327.25998,"sentiment":"positive","sentiment_score":0.478195458650589},{"text":"Alright.","start":327.8,"end":328.12,"sentiment":"neutral","sentiment_score":0.2837432324886322},{"text":"I'll book that in, and I will send a text message reminder the day before so that way that one you don't forget.","start":328.12,"end":336.385,"sentiment":"neutral","sentiment_score":0.2898901299290035},{"text":"If anything happens and you need to reschedule, then you can do so.","start":336.385,"end":338.885,"sentiment":"neutral","sentiment_score":0.22406089993623587}],"sentiment":"neutral","sentiment_score":0.27216324680729914,"channel":0,"num_words":38,"start":326.75998,"end":338.885},{"sentences":[{"text":"Awesome.","start":339.12,"end":339.52,"sentiment":"positive","sentiment_score":0.6560423970222473},{"text":"Thank you.","start":339.52,"end":340.26,"sentiment":"positive","sentiment_score":0.6379890143871307}],"sentiment":"positive","sentiment_score":0.6440068085988363,"channel":1,"num_words":3,"start":339.12,"end":340.26},{"sentences":[{"text":"No.","start":340.545,"end":340.945,"sentiment":"neutral","sentiment_score":0.2523794174194336},{"text":"Not a problem at all.","start":340.945,"end":341.98502,"sentiment":"neutral","sentiment_score":0.2674082636833191},{"text":"Well, I will leave you alone for the afternoon.","start":341.98502,"end":343.665,"sentiment":"neutral","sentiment_score":0.104325782507658},{"text":"I'll go and action everything that I've we've done from this conversation, and we'll go from there.","start":343.665,"end":349.09998,"sentiment":"positive","sentiment_score":0.4095715854097815}],"sentiment":"neutral","sentiment_score":0.29659592907410115,"channel":0,"num_words":32,"start":340.545,"end":349.09998},{"sentences":[{"text":"Awesome.","start":349.175,"end":349.495,"sentiment":"positive","sentiment_score":0.8390617370605469},{"text":"Thank you very much for your help.","start":349.495,"end":350.955,"sentiment":"positive","sentiment_score":0.8842581255095345}],"sentiment":"positive","sentiment_score":0.8786085769534111,"channel":1,"num_words":8,"start":349.175,"end":350.955},{"sentences":[{"text":"Not a problem at all, Anthony.","start":351.0,"end":352.12,"sentiment":"positive","sentiment_score":0.5904339551925659},{"text":"You have a great afternoon.","start":352.12,"end":353.09998,"sentiment":"positive","sentiment_score":0.8117526292800903}],"sentiment":"positive","sentiment_score":0.691033352505077,"channel":0,"num_words":11,"start":351.0,"end":353.09998},{"sentences":[{"text":"You too.","start":353.335,"end":353.895,"sentiment":"positive","sentiment_score":0.5748342573642731},{"text":"Bye.","start":353.895,"end":354.395,"sentiment":"neutral","sentiment_score":0.2979828119277954}],"sentiment":"positive","sentiment_score":0.4825504422187805,"channel":1,"num_words":3,"start":353.335,"end":354.395},{"sentences":[{"text":"K.","start":354.44,"end":354.84,"sentiment":"neutral","sentiment_score":0.07277646660804749},{"text":"Bye.","start":354.84,"end":355.34,"sentiment":"neutral","sentiment_score":-0.0905095785856247}],"sentiment":"neutral","sentiment_score":-0.008866555988788605,"channel":0,"num_words":2,"start":354.44,"end":355.34}]},"summary":{"result":"success","short":"A representative from Ocean Financial calls a customer named Anthony to discuss his recent financial contributions and a notice of intent to claim them. The representative explains the referral partnership and offers to schedule a call with a referral partner. The customer agrees to the call and schedules it for next Tuesday at 4 PM."},"intents":{"segments":[{"text":"My name is Larissa from Ocean Financial. How are you going? Good.","start_word":3,"end_word":14,"intents":[{"intent":"Introduce oneself","confidence_score":0.009889383}]},{"text":"Before I jump into it, I do need do need to let you know our calls are recorded. And if I could just get you confirmed security, full name, date of birth, address? Yeah.","start_word":50,"end_word":83,"intents":[{"intent":"Confirm identity","confidence_score":0.07965381},{"intent":"Provide information","confidence_score":0.124427654},{"intent":"Provide instructions","confidence_score":0.003077413},{"intent":"Confirm identity","confidence_score":0.034170862}]},{"text":"Well, I can actually submit that NOI for you or notice intent to claim. I could submit it today on your fund, and then within about five days, we'll get a copy of the receipt and we can email it to Awesome. So you.","start_word":294,"end_word":337,"intents":[{"intent":"Submit request","confidence_score":0.00075499783}]},{"text":"So the way our referral partnership works is, basically, you send the referral to us and upon them becoming a client, if if it's obviously in their best interest to become a client, then, you know, we provide you with a gift card as thanks.","start_word":611,"end_word":655,"intents":[{"intent":"Assist clients","confidence_score":0.00035290074}]},{"text":"So I guess while I have you on the phone, I could always schedule that for you with your adviser, Veronica. Yeah.","start_word":908,"end_word":929,"intents":[{"intent":"Schedule call","confidence_score":0.045683},{"intent":"Assist with scheduling","confidence_score":0.00090673985}]}]},"sentiments":{"segments":[{"text":"Hello? Hi, Anthony. My name is Larissa from Ocean Financial. How are you going?","start_word":0,"end_word":13,"sentiment":"neutral","sentiment_score":0.18501043319702148},{"text":"Good. How are you? Yeah. Good. Thank you.","start_word":14,"end_word":21,"sentiment":"positive","sentiment_score":0.5026114583015442},{"text":"I didn't wanna take up too much of your time. I just really honestly wanted to quickly touch base with you. You had two minutes? Mhmm. Yep.","start_word":22,"end_word":48,"sentiment":"neutral","sentiment_score":0.10616086423397064},{"text":"Awesome.","start_word":49,"end_word":49,"sentiment":"positive","sentiment_score":0.5738323926925659},{"text":"Before I jump into it, I do need do need to let you know our calls are recorded. And if I could just get you confirmed security, full name, date of birth, address? Yeah. Anthony George Medina. 02/06/1994. 538 To 40 Premier Street, Cobra.","start_word":50,"end_word":93,"sentiment":"neutral","sentiment_score":0.058627981692552567},{"text":"Perfect. Thank you.","start_word":94,"end_word":96,"sentiment":"positive","sentiment_score":0.616686999797821},{"text":"So I was just giving you a call. Just wanting to touch base. So, obviously, as it's, like, the new financial year, we go through and have a look at any contributions that have been paid into the like, into your super fund Yes. from last financial year. And I noted that you had made a few personal contributions to the amount about $4,500. Yes. I Correct. was wanting to know whether you had the intention of claiming those as a, like, notice of intent to claim, which means that you can reduce your taxable income and basically get the marginal rate back on your tax return. So it basically becomes Yes. a deduction for you. That's exactly why I was doing it just because I had a bit of a because I left my job that Mhmm. I was at, and I got a bit of a payout for some holiday, and I Yep. needed to keep it down more as well for childcare stuff if we went a bit over that budget.","start_word":97,"end_word":270,"sentiment":"neutral","sentiment_score":0.011172175407409668},{"text":"So It was gonna pinch you.","start_word":271,"end_word":276,"sentiment":"negative","sentiment_score":-0.3361232876777649},{"text":"Yep. Yes. Yeah. Yeah. So I put some into that for that reason. No. That's okay. Pardon? Well, I can actually submit that NOI for you or notice intent to claim. I could submit it today on your fund, and then within about five days, we'll get a copy of the receipt and we can email it to Awesome. So you. I'd So that yeah. I was going to because my wife's an accountant. She said I had to fill some form in before I did my tax return. Is that what that is? yep. You I mean, you I I can send you the form and you can sign it if you want to, but I can just do it I'm on the portal happy to and get it takes me about five seconds. it. I'll just say you definitely no complaints there. Yeah. I didn't no one generally does. No. No.","start_word":277,"end_word":429,"sentiment":"neutral","sentiment_score":0.08977650826662974},{"text":"That's perfect. Perfect.","start_word":430,"end_word":432,"sentiment":"positive","sentiment_score":0.6297852396965027},{"text":"And you want to claim the full amount for the full full $44,005? Yes, please.","start_word":433,"end_word":447,"sentiment":"neutral","sentiment_score":0.28362858295440674},{"text":"Yes. Amazing. I will submit that notice of intent for the full $4.","start_word":448,"end_word":460,"sentiment":"positive","sentiment_score":0.39883357286453247},{"text":"05 today, the last financial year. And then within about five days, the fund will process it, and, basically, the receipt will become available. Generally, you get a copy of the receipt, but we will always email it to you as well, so you should end up with two. And then your wife will know what to do from there. Also, actually, I I was going to call you because I had somebody who was asking about Super and Yeah. whether it was worth changing over. And I remember last time I was told, like, if there was any referral sort of thing to let you guys know if anyone was interested. Yeah.","start_word":460,"end_word":572,"sentiment":"neutral","sentiment_score":0.15902458131313324},{"text":"Absolutely.","start_word":573,"end_word":573,"sentiment":"positive","sentiment_score":0.3981097936630249},{"text":"I would like to go ahead with that if but it's more just to if he was gonna have a conversation with one of you guys and see if it's even worth him changing his super. Yeah. So the way our referral partnership works is, basically, you send the referral to us and upon them becoming a client, if if it's obviously in their best interest to become a client, then, you know, we provide you with a gift card as thanks. Oh, But I didn't it's no even know obligation that. on you. Yeah. Yeah. I was more It's than just no helping obligation me out and if it if it was. Yeah. and Okay. yeah. And we'd only give them advice if it's appropriate to them and it's gonna work Yep. for them. Yeah. Of course. But we could 100% reach out to them if you would like us to, if you have their contact details and they authorize it, or if you wanna pass our details on to them, and they could just basically fly mention your name when they give us a call, Yep. and we'll just note it down. Either either way works. Okay. Or what's the quickest way if I just gave you the details? Would that Yeah. If you work? if you give me a Yeah. name and phone number, I can get my gorgeous team to give them a call.","start_word":574,"end_word":811,"sentiment":"neutral","sentiment_score":0.14986825840813772},{"text":"Absolutely.","start_word":812,"end_word":812,"sentiment":"positive","sentiment_score":0.36272597312927246},{"text":"Yep.","start_word":813,"end_word":813,"sentiment":"neutral","sentiment_score":0.24860915541648865},{"text":"Awesome.","start_word":814,"end_word":814,"sentiment":"positive","sentiment_score":0.4865097105503082},{"text":"Should I just tell you now or do was it better in Yeah. No. You could just tell me email? now. Absolutely. Okay. I'll put you on speaker so I can set the contact details. K. His name is Patrick Yep. Yep. Dasilva, d a s I l v a. Yep. Yeah. And his phone number is 0481 Yep. 322 Yep. 523. So 0481322523. Yes.","start_word":815,"end_word":879,"sentiment":"neutral","sentiment_score":0.034437038004398346},{"text":"Perfect. Awesome. Well, I guess, like, that's that's all I really had apart from the fact that your annual review is actually coming up due pretty soon.","start_word":880,"end_word":906,"sentiment":"positive","sentiment_score":0.40042078495025635},{"text":"Yep. So I guess while I have you on the phone, I could always schedule that for you with your adviser, Veronica. Yeah. Yep. I I can do that.","start_word":907,"end_word":935,"sentiment":"neutral","sentiment_score":0.15287789702415466},{"text":"Yep. Perfect. I love it when we can hit a few birds with one stone. Yeah. That was good.","start_word":936,"end_word":954,"sentiment":"positive","sentiment_score":0.6450546383857727},{"text":"So do you know what your availability looks like next week? We could do sort of, like, Tuesday afternoon at 04:00 if that works for you. Yes. That works. Yep. So next Tuesday the twenty eighth, 4PM? Yes.","start_word":955,"end_word":992,"sentiment":"neutral","sentiment_score":0.07920321077108383},{"text":"Sounds good. Perfect.","start_word":993,"end_word":995,"sentiment":"positive","sentiment_score":0.4536556303501129},{"text":"Alright. I'll book that in, and I will send a text message reminder the day before so that way that one you don't forget. If anything happens and you need to reschedule, then you can do so.","start_word":996,"end_word":1032,"sentiment":"neutral","sentiment_score":0.26302817463874817},{"text":"Awesome. Thank you.","start_word":1033,"end_word":1035,"sentiment":"positive","sentiment_score":0.6375595927238464},{"text":"No. Not a problem at all. Well, I will leave you alone for the afternoon.","start_word":1036,"end_word":1050,"sentiment":"neutral","sentiment_score":0.1869980990886688},{"text":"I'll go and action everything that I've we've done from this conversation, and we'll go from there. Awesome. Thank you very much for your help. Not a problem at all, Anthony. You have a great afternoon. You too.","start_word":1051,"end_word":1088,"sentiment":"positive","sentiment_score":0.574699342250824},{"text":"Bye. K. Bye.","start_word":1089,"end_word":1091,"sentiment":"neutral","sentiment_score":0.1851476728916168}],"average":{"sentiment":"neutral","sentiment_score":0.15540722420089956}}}}