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Yes. Good morning. Sorry. Where are you from?\n\nYes. Sorry? Not really. I'm really busy at work at the moment and very busy. I don't know what to say really, honestly.\n\nNo. You just have to give me a bit more time. Sorry. I'm not really with it at the moment. Okay?\n\nYeah. I'm very busy at the moment. Maybe next month. Yeah. Maybe next month.\n\nWe'll see how it goes. Yeah. Yeah. Okay. Yep.\n\nOkay. Yep. Yep. Alright. Yep.\n\nTwo minutes. Yep. Okay. I'll have a quick look. Okay?\n\nThank you. Yeah. More than a 100. Here's what I'm saying too. I'm not really sure, but I think it's probably the yeah.\n\nBecause it's being controlled by someone called Synitex. They are sort of our CSA people. They're the help desk. They control everything. They tell us this is what we're going to use, but we've been after that, we support it.\n\nSo it's not really my decision there. So yeah. Alright? Okay. Yeah.\n\nOkay. No prob. You too. Bye.","paragraphs":[{"sentences":[{"text":"Your call has been for Hello?","start":0.48,"end":4.34,"sentiment":"neutral","sentiment_score":0.012848615025480589},{"text":"Yes.","start":7.44,"end":7.94,"sentiment":"neutral","sentiment_score":0.2696423828601837},{"text":"Good morning.","start":8.8,"end":9.38,"sentiment":"positive","sentiment_score":0.36703038215637207},{"text":"Sorry.","start":13.04,"end":13.36,"sentiment":"neutral","sentiment_score":-0.017760764807462692},{"text":"Where are you from?","start":13.36,"end":14.099999,"sentiment":"neutral","sentiment_score":-0.013202615547925234}],"sentiment":"neutral","sentiment_score":0.07215882930904627,"num_words":14,"start":0.48,"end":14.099999},{"sentences":[{"text":"Yes.","start":14.639999,"end":14.96,"sentiment":"neutral","sentiment_score":0.005297390278428793},{"text":"Sorry?","start":14.96,"end":15.46,"sentiment":"neutral","sentiment_score":-0.0020946506410837173},{"text":"Not 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100.","start":106.455,"end":107.685005,"sentiment":"neutral","sentiment_score":0.000580121180973947},{"text":"Here's what I'm saying too.","start":114.83,"end":115.71,"sentiment":"neutral","sentiment_score":-0.01036045216023922},{"text":"I'm not really sure, but I think it's probably the yeah.","start":115.71,"end":119.55,"sentiment":"neutral","sentiment_score":-0.04361803609539162}],"sentiment":"neutral","sentiment_score":0.02516937158677889,"num_words":23,"start":84.965,"end":119.55},{"sentences":[{"text":"Because it's being controlled by someone called Synitex.","start":119.55,"end":123.41,"sentiment":"neutral","sentiment_score":-0.08253915514796972},{"text":"They are sort of our CSA people.","start":123.630005,"end":125.950005,"sentiment":"neutral","sentiment_score":-0.08915386987583977},{"text":"They're the help desk.","start":125.950005,"end":126.75,"sentiment":"neutral","sentiment_score":-0.07495772931724787},{"text":"They control 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Good morning.\n\nChannel 1: Yes. Good morning.\n\nChannel 0: Yes. Hi. It's Andrew from Vigilance AI. And\n\nChannel 1: Sorry.\n\nChannel 0: have I\n\nChannel 1: Where\n\nChannel 0: talked\n\nChannel 1: are you from?\n\nChannel 0: to any guys,\n\nChannel 1: Yes. Sorry?\n\nChannel 0: Oh, yeah. Andrew from Vigilance AI. Well, I don't expect you to remember me, but we had spoken a few months ago, Josephine. And at the time, you were busy, so I sent you our email with our information about our AI MDR platform. And I'm I'm just calling back to see if now might be a better time to schedule a quick demo.\n\nChannel 1: Not really. I'm really busy at work at the moment and very busy. I don't know what to say really, honestly. No. You just have to give me a bit more time.\n\nSorry. I'm not really with\n\nChannel 0: Oh,\n\nChannel 1: it at the moment. Okay? Yeah. I'm very busy\n\nChannel 0: how about\n\nChannel 1: at the moment.\n\nChannel 0: next week, Josephine? Are you available next week or maybe next month if\n\nChannel 1: Maybe\n\nChannel 0: there's any\n\nChannel 1: next\n\nChannel 0: week\n\nChannel 1: month.\n\nChannel 0: that\n\nChannel 1: Yeah. Maybe next month. We'll see how it goes. Yeah. Yeah.\n\nOkay.\n\nChannel 0: We have an availability on the twenty second. So is it okay if I'll send you an invite and maybe you can check out if you're available on that day? That's\n\nChannel 1: Yep. Okay.\n\nChannel 0: a Tuesday.\n\nChannel 1: Yep. Yep. Alright. Yep. Two minutes.\n\nYep. Okay. I'll have a quick look. Okay?\n\nChannel 0: Oh, and just a really\n\nChannel 1: Thank\n\nChannel 0: quick\n\nChannel 1: you.\n\nChannel 0: one. Because yeah. I we I just wanted to ask, how many users do you guys currently have? Because we wanna tailor the demo with the current setup that you'll have. So we just wanted to be prepared when, you know, telling you about the service that we provide.\n\nDo you have more than a 100 or less than a 100 users?\n\nChannel 1: Yeah. More than a 100.\n\nChannel 0: More. Do you guys use a premium m three six five or just the standard one?\n\nChannel 1: Here's what I'm saying too. I'm not really sure, but I think it's probably\n\nChannel 0: Oh.\n\nChannel 1: the yeah. Because it's being controlled by someone called Synitex. They are sort of our CSA people. They're the help desk. They control everything.\n\nThey tell us this is what we're going to use, but we've been after that, we support it. So it's not really my decision there. So yeah.\n\nChannel 0: Okay. Oh,\n\nChannel 1: Alright?\n\nChannel 0: it's all good. Well, I'll send you that invite, Josephine,\n\nChannel 1: Okay.\n\nChannel 0: and, hopefully, we can meet again.\n\nChannel 1: Yeah.\n\nChannel 0: Alright?\n\nChannel 1: Okay.\n\nChannel 0: You have\n\nChannel 1: No\n\nChannel 0: a great day. Yeah. Take care. Bye\n\nChannel 1: prob. You too. Bye.\n\nChannel 0: bye.","paragraphs":[{"sentences":[{"text":"Your call has been for Hello?","start":0.48,"end":4.34,"sentiment":"neutral","sentiment_score":0.012848615025480589}],"sentiment":"neutral","sentiment_score":0.012848615025480589,"channel":1,"num_words":6,"start":0.48,"end":4.34},{"sentences":[{"text":"Oh, hi, Josephine.","start":5.04,"end":6.42,"sentiment":"neutral","sentiment_score":0.15358088165521622},{"text":"Good morning.","start":7.04,"end":7.8599997,"sentiment":"positive","sentiment_score":0.4529285579919815}],"sentiment":"neutral","sentiment_score":0.27331995218992233,"channel":0,"num_words":5,"start":5.04,"end":7.8599997},{"sentences":[{"text":"Yes.","start":7.44,"end":7.94,"sentiment":"neutral","sentiment_score":0.2696423828601837},{"text":"Good 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I","start":13.04,"end":13.36,"sentiment":"neutral","sentiment_score":-0.006830629892647266}],"sentiment":"neutral","sentiment_score":-0.006830629892647266,"channel":0,"num_words":2,"start":13.04,"end":13.36},{"sentences":[{"text":"Where","start":13.36,"end":13.5199995,"sentiment":"neutral","sentiment_score":-0.01842756010591984}],"sentiment":"neutral","sentiment_score":-0.01842756010591984,"channel":1,"num_words":1,"start":13.36,"end":13.5199995},{"sentences":[{"text":"talked","start":13.36,"end":13.599999,"sentiment":"neutral","sentiment_score":-0.010382497683167458}],"sentiment":"neutral","sentiment_score":-0.010382497683167458,"channel":0,"num_words":1,"start":13.36,"end":13.599999},{"sentences":[{"text":"are you from?","start":13.5199995,"end":14.099999,"sentiment":"neutral","sentiment_score":-0.011460967361927032}],"sentiment":"neutral","sentiment_score":-0.011460967361927032,"channel":1,"num_words":3,"start":13.5199995,"end":14.099999},{"sentences":[{"text":"to any 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honestly.","start":45.905003,"end":47.685,"sentiment":"negative","sentiment_score":-0.40775614231824875},{"text":"No.","start":48.625,"end":48.785,"sentiment":"negative","sentiment_score":-0.4493389129638672},{"text":"You just have to give me a bit more time.","start":48.785,"end":50.385002,"sentiment":"negative","sentiment_score":-0.42621404826641085}],"sentiment":"negative","sentiment_score":-0.4631603229790926,"channel":1,"num_words":32,"start":39.52,"end":50.385002},{"sentences":[{"text":"Sorry.","start":50.385002,"end":50.885002,"sentiment":"neutral","sentiment_score":-0.21457821130752563},{"text":"I'm not really 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Josephine is busy and unable to talk at the moment, so the agent suggests scheduling for next month and sends her an invite. The agent also asks about Josephine's number of users and whether they use premium or standard MDR, and Josephine confirms that they use premium MDR."},"intents":{"segments":[{"text":"Well, I don't expect you to remember me, but we had spoken a few months ago, Josephine. And at the time, you were busy, so I sent you our email with our information about our AI MDR platform. And I'm I'm just calling back to see if now might be a better time to schedule a quick demo. Not really.","start_word":41,"end_word":100,"intents":[{"intent":"Schedule demo","confidence_score":0.51091063}]},{"text":"We have an availability on the twenty second. So is it okay if I'll send you an invite and maybe you can check out if you're available on that day? 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