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It's Carl calling from IP Financial. How are you today? Yeah. It has been sorry.\n\nI wasn't sure if you were speaking to someone else. It's Carl calling from Oakview Financial. Yeah. I have you scheduled in for your your annual review. Is now a good time for you, or you're a bit busy trying to get away?\n\nChannel 1: I'm just closing up. I'm just gonna set my bed and help me, you know, help me in the car. If you if you wanna hang up there, I'll\n\nChannel 0: Do\n\nChannel 1: check\n\nChannel 0: you want me\n\nChannel 1: up,\n\nChannel 0: to just\n\nChannel 1: please.\n\nChannel 0: give you a callback in ten minutes and let you just get your stuff sorted and get out the door?\n\nChannel 1: I'll tell you what, just give me half an hour so that it'll be in the house. But\n\nChannel 0: Yep.\n\nChannel 1: they have to be in the oh, and it's a and I have a it's very nutritious while driving.\n\nChannel 0: Yeah. I'll give you a callback at 05:30 there. 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Tazmin is busy but agrees to a callback in 30 minutes to sort things out. The agent will call back at a later time to finish the review."},"intents":{"segments":[{"text":"I have you scheduled in for your your annual review.","start_word":35,"end_word":44,"intents":[{"intent":"Schedule annual review","confidence_score":0.4917477}]},{"text":"give you a callback in ten minutes and let you just get your stuff sorted and get out the door?","start_word":99,"end_word":118,"intents":[{"intent":"Get stuff handled","confidence_score":0.000055734265},{"intent":"Schedule callback","confidence_score":0.19944878}]},{"text":"If you got any questions, you can just email me through. But I'll give you a callback at 05:30 once you're back at home. You finished at 04:00 January. Yeah.","start_word":183,"end_word":212,"intents":[{"intent":"Schedule callback","confidence_score":0.53268903}]}]},"sentiments":{"segments":[{"text":"Good afternoon, Tazmin. It's Carl calling from IP Financial. How are you today?","start_word":0,"end_word":12,"sentiment":"positive","sentiment_score":0.44800710678100586},{"text":"Yeah. It has been sorry. I wasn't sure if you were speaking to someone else. It's Carl calling from Oakview Financial. Yeah. I have you scheduled in for your your annual review. Is now a good time for you, or you're a bit busy trying to get away? I'm just closing up. I'm just gonna set my bed and help me, you know, help me in the car. If you if you wanna hang up there, I'll Do check you want me up, to just please. give you a callback in ten minutes and let you just get your stuff sorted and get out the door? I'll tell you what, just give me half an hour so that it'll be in the house. But Yep.","start_word":13,"end_word":137,"sentiment":"neutral","sentiment_score":0.0022206194698810577},{"text":"they have to be in the oh, and it's a and I have a it's very nutritious while driving.","start_word":138,"end_word":156,"sentiment":"positive","sentiment_score":0.4422702193260193},{"text":"Yeah. I'll give you a callback at 05:30 there. And then anything we don't get through, we can just have a chat about another time. If you got any questions, you can just email me through. But I'll give you a callback at 05:30 once you're back at home. You finished at 04:00 January. Yeah. Okay. Yeah. Because I if you yeah. Okay. It confused me for a second because I was like, kids were in Queensland, obviously, it's 04:00 our time. So I was like, oh, it makes sense. But yeah. Yeah. But yeah. No.","start_word":157,"end_word":252,"sentiment":"neutral","sentiment_score":-0.0139083006264021},{"text":"No. No.","start_word":253,"end_word":254,"sentiment":"negative","sentiment_score":-0.3476519286632538},{"text":"That's because that's the one. Oh, okay.","start_word":255,"end_word":261,"sentiment":"neutral","sentiment_score":-0.29000943899154663},{"text":"That's why she's been sick.","start_word":262,"end_word":266,"sentiment":"negative","sentiment_score":-0.34974297881126404},{"text":"No. I'm in logistics and the pain from the East Side, obviously, there's no flight no fly zone in Yeah. The US. Okay. And Yeah. we've had a we've had a ton and shutter plane that and stuff that's sitting in sitting there for two weeks. Okay. No no worries. Well, I'll give you a callback in, yeah, I'll give you a callback in in thirty there, and I'll let you get sorted. And then hopefully, you're at home by that time.","start_word":267,"end_word":348,"sentiment":"neutral","sentiment_score":-0.0566074401140213},{"text":"Thank you.","start_word":349,"end_word":350,"sentiment":"positive","sentiment_score":0.47064805030822754},{"text":"No problem, Tasman. I'll give you a call then. Bye now.","start_word":351,"end_word":361,"sentiment":"neutral","sentiment_score":0.2117895023389296}],"average":{"sentiment":"neutral","sentiment_score":0.019020745196056885}}}}