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I'm calling about the follow-up. Oh, hi, Bilby. Good afternoon to you. Yes. Bilby, this is Andrew from Vigilance AI.\n\nDo you still remember me? We have talked maybe a a month ago, and we were we're talking about scheduling a demo with you regarding Vigilance AI. Oh, yes. And there'll be a we well, I'm just calling back for a follow-up, and we wanted to ask if you're available for a really quick demo this week, if you're you're free in a Thursday. Oh, I I Oh, yeah.\n\nYeah. I totally understand. I mean, we're not here to replace what you currently have right now. But, again, when when we talked about it last couple of months ago, you were interested about the you know, the budget just it cuts cost. If you remember Vigilance AI, our cybersecurity, we improve your cyber security without increasing security spend.\n\nWe run an AI SoC, but with a human in the loop. But then again, it helps you it's a fraction of the of the cost of what you currently have, which is why we wanted to show you how we can lower your security spend, but also show you how it what are the capabilities of our AI SoC. And it it's just a really quick demo if you're available, let's say, tomorrow or Thursday. Hi. Okay.\n\nOkay. Gotcha. Well, I totally understand, Bobby, and I'm just checking on you, mate, to find out that yep. I I just wanna thank you for your time then. You too, Bilby.\n\nYou have a great day, mate. Take care.","paragraphs":[{"sentences":[{"text":"Andrew, I'm calling about the follow-up.","start":7.44,"end":9.94,"sentiment":"neutral","sentiment_score":0.02363288588821888},{"text":"Oh, hi, Bilby.","start":26.654999,"end":27.795,"sentiment":"neutral","sentiment_score":0.14516942699750265},{"text":"Good afternoon to you.","start":28.815,"end":30.275002,"sentiment":"positive","sentiment_score":0.4423455446958542},{"text":"Yes.","start":30.74,"end":31.24,"sentiment":"neutral","sentiment_score":0.17085623741149902},{"text":"Bilby, this is Andrew from Vigilance AI.","start":31.78,"end":34.84,"sentiment":"neutral","sentiment_score":0.15615029633045197}],"sentiment":"neutral","sentiment_score":0.17193314699190004,"num_words":21,"start":7.44,"end":34.84},{"sentences":[{"text":"Do you still remember me?","start":35.14,"end":36.76,"sentiment":"neutral","sentiment_score":0.05777603536844254},{"text":"We have talked maybe a a month ago, and we were we're talking about scheduling a demo with you regarding Vigilance AI.","start":37.3,"end":46.805,"sentiment":"neutral","sentiment_score":0.08586388944902203},{"text":"Oh, yes.","start":52.065,"end":52.805,"sentiment":"neutral","sentiment_score":0.1043912023305893},{"text":"And there'll be a we well, I'm just calling back for a follow-up, and we wanted to ask if you're available for a really quick demo this week, if you're you're free in a Thursday.","start":53.025,"end":65.96,"sentiment":"neutral","sentiment_score":0.08176696949771473},{"text":"Oh, I I Oh, yeah.","start":81.875,"end":133.975,"sentiment":"neutral","sentiment_score":-0.2614451050758362}],"sentiment":"neutral","sentiment_score":0.05712009502061899,"num_words":69,"start":35.14,"end":133.975},{"sentences":[{"text":"Yeah.","start":134.435,"end":134.755,"sentiment":"neutral","sentiment_score":-0.05477980524301529},{"text":"I totally understand.","start":134.755,"end":135.735,"sentiment":"neutral","sentiment_score":-0.032009921967983246},{"text":"I mean, we're not here to replace what you currently have right now.","start":135.795,"end":139.975,"sentiment":"neutral","sentiment_score":-0.040342229490096755},{"text":"But, again, when when we talked about it last couple of months ago, you were interested about the you know, the budget just it cuts cost.","start":140.28,"end":149.81999,"sentiment":"neutral","sentiment_score":0.11574991878408653},{"text":"If you remember Vigilance AI, our cybersecurity, we improve your cyber security without increasing security spend.","start":151.0,"end":159.625,"sentiment":"neutral","sentiment_score":0.1771900411695242}],"sentiment":"neutral","sentiment_score":0.08761491512848159,"num_words":59,"start":134.435,"end":159.625},{"sentences":[{"text":"We run an AI SoC, but with a human in the loop.","start":160.485,"end":164.82501,"sentiment":"neutral","sentiment_score":0.15021528179446855},{"text":"But then again, it helps you it's a fraction of the of the cost of what you currently have, which is why we wanted to show you how we can lower your security spend, but also show you how it what are the capabilities of our AI SoC.","start":165.285,"end":183.865,"sentiment":"positive","sentiment_score":0.3568969899788499},{"text":"And it it's just a really quick demo if you're available, let's say, tomorrow or Thursday.","start":184.565,"end":190.74501,"sentiment":"neutral","sentiment_score":0.1222879383713007},{"text":"Hi.","start":229.70001,"end":230.18001,"sentiment":"neutral","sentiment_score":0.011613402515649796},{"text":"Okay.","start":230.18001,"end":230.5,"sentiment":"neutral","sentiment_score":0.017269043251872063}],"sentiment":"neutral","sentiment_score":0.2681939533362404,"num_words":78,"start":160.485,"end":230.5},{"sentences":[{"text":"Okay.","start":230.5,"end":230.90001,"sentiment":"neutral","sentiment_score":0.04363204166293144},{"text":"Gotcha.","start":230.90001,"end":231.40001,"sentiment":"neutral","sentiment_score":0.0937802791595459},{"text":"Well, I totally understand, Bobby, and I'm just checking on you, mate, to find out that yep.","start":231.46,"end":238.855,"sentiment":"neutral","sentiment_score":0.19153091486762552},{"text":"I I just wanna thank you for your time then.","start":239.555,"end":241.735,"sentiment":"positive","sentiment_score":0.38328070342540743},{"text":"You too, Bilby.","start":244.515,"end":245.495,"sentiment":"neutral","sentiment_score":0.23608538508415222}],"sentiment":"neutral","sentiment_score":0.24795315822120756,"num_words":32,"start":230.5,"end":245.495},{"sentences":[{"text":"You have a great day, mate.","start":245.555,"end":246.515,"sentiment":"positive","sentiment_score":0.7509004473686218},{"text":"Take care.","start":246.515,"end":247.25499,"sentiment":"neutral","sentiment_score":0.21513861790299416}],"sentiment":"positive","sentiment_score":0.6169599900022149,"num_words":8,"start":245.555,"end":247.25499}]}}]},{"alternatives":[{"transcript":"Hi. If you record your name and reason for calling, I'll see if this person is available. Thanks, Andrew. Please stay on the line. Hello? Yes. Yes. I do remember. No. We we are not looking at any any projects any new projects or any new anything new at this moment. So there is no budget allocated for this project. So if, yeah, management is not keen to have any any new changes. So so we had a IT meeting two weeks ago regarding the co pilot. I wanted to buy a co pilot to do some testing. They said, this moment. No. So so I need to get the basic one before I get into these. I wanted to get the cloud. Now I wanted to try some cloud on my emails to start testing. That's what I'm trying. And but I haven't even got the basic steps up. And there is no point in having a meeting at this moment. Maybe in future, yes, but not at the moment. Yep. Yep. Mhmm. Not at the moment. The cybersecurity, it's we are decide we decide to go ahead with what we have now. You know, we are not improving cybersecurity area at all. Yeah. We I was interested last year. Yes. You remember? Yeah. I was taking I was very keen to know all these new market plans and everything. But after this IT meeting, I don't think I can do anything for until this financial year. I don't think anything can be done because there are some other things that I need to prioritize and get things done, not this one. No problem. Thank you, Andrea. Thanks for the call. Okay then. 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If you record your name and reason for calling, I'll see if this person is available.\n\nChannel 0: Andrew, I'm calling about the follow-up.\n\nChannel 1: Thanks, Andrew. Please stay on the line. Hello?\n\nChannel 0: Oh, hi, Bilby.\n\nChannel 1: Yes.\n\nChannel 0: Good afternoon to you. Yes. Bilby, this is Andrew from Vigilance AI. Do you still remember me? We have talked maybe a a month ago, and we were we're talking about scheduling a demo with you regarding Vigilance AI.\n\nChannel 1: Yes. I do remember.\n\nChannel 0: Oh, yes. And there'll be a we well, I'm just calling back for a follow-up, and we wanted to ask if you're available for a really quick demo this week, if you're you're free\n\nChannel 1: No.\n\nChannel 0: in\n\nChannel 1: We\n\nChannel 0: a Thursday.\n\nChannel 1: we are not looking at any any projects any new projects or any new anything new at this moment. So there is no budget allocated for this project.\n\nChannel 0: Oh, I I\n\nChannel 1: So if, yeah, management is not keen to have any any new changes. So so we had a IT meeting two weeks ago regarding the co pilot. I wanted to buy a co pilot to do some testing. They said, this moment. No.\n\nSo so I need to get the basic one before I get into these. I wanted to get the cloud. Now I wanted to try some cloud on my emails to start testing. That's what I'm trying. And but I haven't even got the basic steps up.\n\nAnd there is no point in having a meeting at this moment. Maybe in future, yes, but not at\n\nChannel 0: Oh,\n\nChannel 1: the moment.\n\nChannel 0: yeah. Yeah. I totally understand. I mean, we're not here to replace what you currently have right now. But, again, when when we talked about it last couple of months ago, you were interested about the you know, the budget just it cuts cost.\n\nIf you remember Vigilance AI, our cybersecurity, we improve\n\nChannel 1: Yep.\n\nChannel 0: your cyber security without increasing security spend. We run an AI SoC, but\n\nChannel 1: Yep. Mhmm.\n\nChannel 0: with a human in the loop. But then again, it helps you it's a fraction of the of the cost of what you currently have, which is why we wanted to show you how we can lower your security spend, but also show you how it what are the capabilities of our AI SoC. And it it's just a really quick demo if you're available, let's say, tomorrow or Thursday.\n\nChannel 1: Not at the moment. The cybersecurity, it's we are decide we decide to go ahead with what we have now. You know, we are not improving cybersecurity area at all. Yeah. We I was interested last year.\n\nYes. You remember? Yeah. I was taking I was very keen to know all these new market plans and everything. But after this IT meeting, I don't think I can do anything for until this financial year.\n\nI don't think anything can be done because there are some other things that I need to prioritize and get things done, not this one.\n\nChannel 0: Hi. Okay. Okay. Gotcha. Well, I totally understand, Bobby, and I'm just checking on you, mate, to find out that yep.\n\nI I just wanna thank you for your time then.\n\nChannel 1: No problem. Thank you, Andrea. Thanks for the\n\nChannel 0: You\n\nChannel 1: call.\n\nChannel 0: too,\n\nChannel 1: Okay\n\nChannel 0: Bilby.\n\nChannel 1: then.\n\nChannel 0: You have a great\n\nChannel 1: Bye.\n\nChannel 0: day, mate. Take care.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.56,"end":1.04,"sentiment":"neutral","sentiment_score":0.03842849284410477},{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":1.04,"end":5.38,"sentiment":"neutral","sentiment_score":0.030616044532507658}],"sentiment":"neutral","sentiment_score":0.03107560031554278,"channel":1,"num_words":17,"start":0.56,"end":5.38},{"sentences":[{"text":"Andrew, I'm calling about the follow-up.","start":7.44,"end":9.94,"sentiment":"neutral","sentiment_score":0.02363288588821888}],"sentiment":"neutral","sentiment_score":0.02363288588821888,"channel":0,"num_words":6,"start":7.44,"end":9.94},{"sentences":[{"text":"Thanks, Andrew.","start":16.015,"end":16.995,"sentiment":"positive","sentiment_score":0.3853716552257538},{"text":"Please stay on the 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after this IT meeting, I don't think I can do anything for until this financial year.","start":214.845,"end":220.92499,"sentiment":"neutral","sentiment_score":-0.3233708099407308}],"sentiment":"neutral","sentiment_score":-0.15330109151231275,"channel":1,"num_words":37,"start":207.59999,"end":220.92499},{"sentences":[{"text":"I don't think anything can be done because there are some other things that I need to prioritize and get things done, not this 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the","start":243.85088,"end":244.57088,"sentiment":"positive","sentiment_score":0.5673413674036661}],"sentiment":"positive","sentiment_score":0.44753240048885345,"channel":1,"num_words":8,"start":241.93088,"end":244.57088},{"sentences":[{"text":"You","start":244.515,"end":244.75499,"sentiment":"positive","sentiment_score":0.3865928053855896}],"sentiment":"positive","sentiment_score":0.3865928053855896,"channel":0,"num_words":1,"start":244.515,"end":244.75499},{"sentences":[{"text":"call.","start":244.57088,"end":244.97087,"sentiment":"positive","sentiment_score":0.3967047333717346}],"sentiment":"positive","sentiment_score":0.3967047333717346,"channel":1,"num_words":1,"start":244.57088,"end":244.97087},{"sentences":[{"text":"too,","start":244.75499,"end":244.995,"sentiment":"neutral","sentiment_score":0.17416726052761078}],"sentiment":"neutral","sentiment_score":0.17416726052761078,"channel":0,"num_words":1,"start":244.75499,"end":244.995},{"sentences":[{"text":"Okay","start":244.97087,"end":245.37086,"sentiment":"neutral","sentiment_score":0.1457597315311432}],"sentiment":"neutral","sentiment_score":0.1457597315311432,"channel":1,"num_words":1,"start":244.97087,"end":245.37086},{"sentences":[{"text":"Bilby.","start":244.995,"end":245.495,"sentiment":"neutral","sentiment_score":0.1474960893392563}],"sentiment":"neutral","sentiment_score":0.1474960893392563,"channel":0,"num_words":1,"start":244.995,"end":245.495},{"sentences":[{"text":"then.","start":245.37086,"end":245.87086,"sentiment":"neutral","sentiment_score":0.06747669726610184}],"sentiment":"neutral","sentiment_score":0.06747669726610184,"channel":1,"num_words":1,"start":245.37086,"end":245.87086},{"sentences":[{"text":"You have a great","start":245.555,"end":246.11499,"sentiment":"positive","sentiment_score":0.826516330242157}],"sentiment":"positive","sentiment_score":0.826516330242157,"channel":0,"num_words":4,"start":245.555,"end":246.11499},{"sentences":[{"text":"Bye.","start":246.01086,"end":246.51086,"sentiment":"positive","sentiment_score":0.7076501846313477}],"sentiment":"positive","sentiment_score":0.7076501846313477,"channel":1,"num_words":1,"start":246.01086,"end":246.51086},{"sentences":[{"text":"day, mate.","start":246.11499,"end":246.515,"sentiment":"positive","sentiment_score":0.5996686816215515},{"text":"Take care.","start":246.515,"end":247.25499,"sentiment":"neutral","sentiment_score":0.21513861790299416}],"sentiment":"positive","sentiment_score":0.40740364976227283,"channel":0,"num_words":4,"start":246.11499,"end":247.25499}]},"summary":{"result":"success","short":"An agent from Carrefourance AI calls a customer named Bilby to follow up on a demo they had discussed a month prior. Bilby is not currently interested in any new projects or new products, but the agent suggests a quick demo to show how their AI SoC can help reduce security spend and improve cybersecurity. Bilby is not currently available to make the demo, but the agent thanks him for his time and ends the call."},"intents":{"segments":[{"text":"We have talked maybe a a month ago, and we were we're talking about scheduling a demo with you regarding Vigilance AI. Yes.","start_word":52,"end_word":74,"intents":[{"intent":"Schedule demo","confidence_score":0.56772697}]},{"text":"I wanted to buy a co pilot to do some testing. They said, this moment.","start_word":175,"end_word":189,"intents":[{"intent":"Discuss co pilot","confidence_score":0.0018571976}]},{"text":"If you remember Vigilance AI, our cybersecurity, we improve Yep. your cyber security without increasing security spend.","start_word":304,"end_word":320,"intents":[{"intent":"Show cybersecurity benefits","confidence_score":0.00425548}]}]},"sentiments":{"segments":[{"text":"Hi. If you record your name and reason for calling, I'll see if this person is available. Andrew, I'm calling about the follow-up.","start_word":0,"end_word":22,"sentiment":"neutral","sentiment_score":0.029585521668195724},{"text":"Thanks, Andrew.","start_word":23,"end_word":24,"sentiment":"positive","sentiment_score":0.3853716552257538},{"text":"Please stay on the line. Hello? Oh, hi, Bilby. Yes.","start_word":25,"end_word":34,"sentiment":"neutral","sentiment_score":0.15758885443210602},{"text":"Good afternoon to you.","start_word":35,"end_word":38,"sentiment":"positive","sentiment_score":0.4309659004211426},{"text":"Yes. Bilby, this is Andrew from Vigilance AI. Do you still remember me? We have talked maybe a a month ago, and we were we're talking about scheduling a demo with you regarding Vigilance AI. Yes. I do remember. Oh, yes. And there'll be a we well, I'm just calling back for a follow-up, and we wanted to ask if you're available for a really quick demo this week, if you're you're free No.","start_word":39,"end_word":112,"sentiment":"neutral","sentiment_score":0.10282804071903227},{"text":"in We a Thursday. we are not looking at any any projects any new projects or any new anything new at this moment. So there is no budget allocated for this project. Oh, I I So if, yeah, management is not keen to have any any new changes.","start_word":113,"end_word":160,"sentiment":"negative","sentiment_score":-0.47586047649383545},{"text":"So so we had a IT meeting two weeks ago regarding the co pilot. I wanted to buy a co pilot to do some testing. They said, this moment.","start_word":161,"end_word":189,"sentiment":"neutral","sentiment_score":-0.14088253676891327},{"text":"No.","start_word":190,"end_word":190,"sentiment":"negative","sentiment_score":-0.3543657660484314},{"text":"So so I need to get the basic one before I get into these. I wanted to get the cloud. Now I wanted to try some cloud on my emails to start testing. That's what I'm trying.","start_word":191,"end_word":227,"sentiment":"neutral","sentiment_score":-0.215212807059288},{"text":"And but I haven't even got the basic steps up. And there is no point in having a meeting at this moment.","start_word":228,"end_word":249,"sentiment":"negative","sentiment_score":-0.4586595892906189},{"text":"Maybe in future, yes, but not at Oh, the moment. yeah. Yeah. I totally understand. I mean, we're not here to replace what you currently have right now. But, again, when when we talked about it last couple of months ago, you were interested about the you know, the budget just it cuts cost. If you remember Vigilance AI, our cybersecurity, we improve Yep. your cyber security without increasing security spend. We run an AI SoC, but Yep. Mhmm. with a human in the loop.","start_word":250,"end_word":334,"sentiment":"neutral","sentiment_score":0.056883868049172795},{"text":"But then again, it helps you it's a fraction of the of the cost of what you currently have, which is why we wanted to show you how we can lower your security spend, but also show you how it what are the capabilities of our AI SoC.","start_word":335,"end_word":382,"sentiment":"positive","sentiment_score":0.35163596272468567},{"text":"And it it's just a really quick demo if you're available, let's say, tomorrow or Thursday. Not at the moment. The cybersecurity, it's we are decide we decide to go ahead with what we have now. You know, we are not improving cybersecurity area at all. Yeah. We I was interested last year. Yes. You remember? Yeah. I was taking I was very keen to know all these new market plans and everything. But after this IT meeting, I don't think I can do anything for until this financial year.","start_word":383,"end_word":472,"sentiment":"neutral","sentiment_score":-0.0664280354976654},{"text":"I don't think anything can be done because there are some other things that I need to prioritize and get things done, not this one.","start_word":473,"end_word":497,"sentiment":"negative","sentiment_score":-0.3729365468025207},{"text":"Hi. Okay. Okay. Gotcha. Well, I totally understand, Bobby, and I'm just checking on you, mate, to find out that yep.","start_word":498,"end_word":518,"sentiment":"neutral","sentiment_score":0.1526128351688385},{"text":"I I just wanna thank you for your time then.","start_word":519,"end_word":528,"sentiment":"positive","sentiment_score":0.37714073061943054},{"text":"No problem.","start_word":529,"end_word":530,"sentiment":"neutral","sentiment_score":0.3072366714477539},{"text":"Thank you, Andrea. Thanks for the You call.","start_word":531,"end_word":538,"sentiment":"positive","sentiment_score":0.4605258703231811},{"text":"too, Okay Bilby. then.","start_word":539,"end_word":542,"sentiment":"neutral","sentiment_score":0.14258605241775513},{"text":"You have a great Bye. day, mate. Take care.","start_word":543,"end_word":551,"sentiment":"positive","sentiment_score":0.6604024767875671}],"average":{"sentiment":"neutral","sentiment_score":-0.0009905904096119591}}}}