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Igor informs him that the company is no longer working there and has retired. Andrew apologizes for the misunderstanding and thanks Igor for taking the call."},"intents":{"segments":[{"text":"Oh, hi, Igor. This is Andrew from Vigilance AI. Hope you're having a great day. Yeah.","start_word":4,"end_word":19,"intents":[{"intent":"Answer call","confidence_score":0.0019293242}]},{"text":"I know.","start_word":71,"end_word":72,"intents":[{"intent":"Acknowledge status","confidence_score":0.0011518201}]},{"text":"Well, I'm really sorry to hear about that, and just wanna thank you for taking the call. Hope you have have a great day, mate. You take Thank care. you.","start_word":111,"end_word":140,"intents":[{"intent":"Express gratitude","confidence_score":0.07941502}]},{"text":"Bye. Bye bye.","start_word":141,"end_word":143,"intents":[{"intent":"End call","confidence_score":0.047182146}]}]},"sentiments":{"segments":[{"text":"Are you good speaking?","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":0.17091745138168335},{"text":"Oh, hi, Igor. This is Andrew from Vigilance AI. Hope you're having a great day.","start_word":4,"end_word":18,"sentiment":"positive","sentiment_score":0.4693503975868225},{"text":"Yeah. Pretty busy. Oh, How I'm can I sorry. help you? Yeah. This is just real quick, Igor. We are a cybersecurity company that helps small IT teams investigate more alerts without you Oh, hiring man. I'm more I'm analysts. not I'm not I'm not working in this park anymore. So yeah. I know. Oh, you retired? No. No. The company closed them, so we're not working at anymore. Oh, I'm sorry. But are you still working on the same field in another company? Or No. Not at the moment. alright. Igor. Well, I'm really sorry to hear about that, and just wanna thank you for taking the call.","start_word":19,"end_word":127,"sentiment":"neutral","sentiment_score":-0.04695691540837288},{"text":"Hope you have have a great day, mate. You take Thank care.","start_word":128,"end_word":139,"sentiment":"positive","sentiment_score":0.4495524764060974},{"text":"you. Bye. Bye bye.","start_word":140,"end_word":143,"sentiment":"neutral","sentiment_score":0.1687016487121582}],"average":{"sentiment":"neutral","sentiment_score":0.06847962817630253}}}}