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Yep. Yep. Navid, actually, the product we're after is currently out of stock. And, however, I have got an alternative for you in the same specifications.\n\nIf you want, I can send you the details and the pricing. Support@oztelecom.com.eu. Alright. We'll share you the details and the pricing. Let me know if you want to proceed.\n\nAlright? Alright. And may I ask, like, how many units are you after, Navi? Mhmm. No.\n\nThe alternative we have is, like, we have 20 plus in stock right now. The alternative, but the product you are after is out of stock. And I'll get you the ATA for that as well. I'm giving you the details of alternate on your email. Alright?\n\nMhmm. Alright. No worries. Sharing right away. Alright?\n\nYep. Cheers. 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Did you check it? Please let me know. Mhmm. Yeah. Please, sign me, but, I will I will have to discuss it with our sales manager. Just, share the details, on our emails that I just signed you a quote. Yeah. Of course, please. Alright. Thank you. Take care. Bye. Yeah. I was just confirming the stock availability for this product, like, e six thirty h x. So I have to ask from our sales manager. I was just confirming the stock availability. Mhmm. Sure. Please share with us. I'll discuss with our sales manager He's responding. So if he he isn't interested, he will call you back or either I will call you. Thank you. Alright. Thank you. 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is Naveed from Telecom, regarding the product. Did you check it? Please let me know. Mhmm. Yeah.\n\nPlease, sign me, but, I will I will have to discuss it with our sales manager. Just, share the details, on our emails that I just signed you a quote. Yeah. Of course, please. Alright.\n\nThank you. Take care. Bye. Yeah. I was just confirming the stock availability for this product, like, e six thirty h x.\n\nSo I have to ask from our sales manager. I was just confirming the stock availability. Mhmm. Sure. Please share with us.\n\nI'll discuss with our sales manager He's responding. So if he he isn't interested, he will call you back or either I will call you. Thank you. Alright. Thank you.\n\nBye.","paragraphs":[{"sentences":[{"text":"This is Naveed from Telecom, regarding the product.","start":4.56,"end":8.26,"sentiment":"neutral","sentiment_score":0.005360607989132404},{"text":"Did you check it?","start":8.559999,"end":9.44,"sentiment":"neutral","sentiment_score":0.0004988827276974916},{"text":"Please let me know.","start":9.44,"end":10.58,"sentiment":"neutral","sentiment_score":-0.016096509993076324},{"text":"Mhmm.","start":16.735,"end":17.235,"sentiment":"neutral","sentiment_score":-0.0444728210568428},{"text":"Yeah.","start":26.25,"end":26.57,"sentiment":"neutral","sentiment_score":0.025409704074263573}],"sentiment":"neutral","sentiment_score":-0.0021427090072797406,"num_words":18,"start":4.56,"end":26.57},{"sentences":[{"text":"Please, sign me, but, I will I will have to discuss it with our sales manager.","start":26.57,"end":32.809998,"sentiment":"neutral","sentiment_score":0.0074363608146086335},{"text":"Just, share the details, on our emails that I just signed you a quote.","start":32.809998,"end":42.135002,"sentiment":"neutral","sentiment_score":0.04187000596097538},{"text":"Yeah.","start":42.135002,"end":42.375,"sentiment":"neutral","sentiment_score":0.044523678719997406},{"text":"Of course, please.","start":42.375,"end":43.355,"sentiment":"neutral","sentiment_score":0.05114896595478058},{"text":"Alright.","start":49.655,"end":50.135002,"sentiment":"neutral","sentiment_score":0.20646020770072937}],"sentiment":"neutral","sentiment_score":0.031702646879213196,"num_words":35,"start":26.57,"end":50.135002},{"sentences":[{"text":"Thank you.","start":50.135002,"end":50.935,"sentiment":"positive","sentiment_score":0.4652557075023651},{"text":"Take care.","start":50.935,"end":51.495003,"sentiment":"positive","sentiment_score":0.3859245777130127},{"text":"Bye.","start":51.495003,"end":51.995003,"sentiment":"neutral","sentiment_score":0.18713341653347015},{"text":"Yeah.","start":57.56,"end":57.8,"sentiment":"neutral","sentiment_score":0.02557592466473579},{"text":"I was just confirming the stock availability for this product, like, e six thirty h x.","start":57.8,"end":64.46,"sentiment":"neutral","sentiment_score":0.015248691917804535}],"sentiment":"neutral","sentiment_score":0.09813859010517428,"num_words":22,"start":50.135002,"end":64.46},{"sentences":[{"text":"So I have to ask from our sales manager.","start":64.84,"end":69.755,"sentiment":"neutral","sentiment_score":-0.0014029205259349612},{"text":"I was just confirming the stock availability.","start":71.814995,"end":74.155,"sentiment":"neutral","sentiment_score":-0.0012992311801229204},{"text":"Mhmm.","start":80.89001,"end":81.39001,"sentiment":"neutral","sentiment_score":-0.08665016293525696},{"text":"Sure.","start":90.33,"end":90.65,"sentiment":"neutral","sentiment_score":0.019261140376329425},{"text":"Please share with us.","start":90.65,"end":92.41,"sentiment":"neutral","sentiment_score":-0.019373266957700253}],"sentiment":"neutral","sentiment_score":-0.007572863335636529,"num_words":22,"start":64.84,"end":92.41},{"sentences":[{"text":"I'll discuss with our sales manager He's responding.","start":92.41,"end":97.265,"sentiment":"neutral","sentiment_score":-0.05905359052121639},{"text":"So if he he isn't interested, he will call you back or either I will call you.","start":97.725,"end":104.545,"sentiment":"neutral","sentiment_score":-0.13150286148576176},{"text":"Thank you.","start":108.30694,"end":109.20694,"sentiment":"neutral","sentiment_score":0.15155070275068283},{"text":"Alright.","start":110.38694,"end":110.88694,"sentiment":"neutral","sentiment_score":0.16066965460777283},{"text":"Thank you.","start":110.94694,"end":111.686935,"sentiment":"positive","sentiment_score":0.39785318076610565}],"sentiment":"neutral","sentiment_score":-0.048283331592877704,"num_words":30,"start":92.41,"end":111.686935},{"sentences":[{"text":"Bye.","start":112.62694,"end":113.12694,"sentiment":"neutral","sentiment_score":0.0924183800816536}],"sentiment":"neutral","sentiment_score":0.0924183800816536,"num_words":1,"start":112.62694,"end":113.12694}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hello?\n\nChannel 1: This is Naveed from Telecom, regarding the product. Did you check it? Please let me know.\n\nChannel 0: Yep. Yep. Navid, actually, the product we're after is currently out of stock. And,\n\nChannel 1: Mhmm.\n\nChannel 0: however, I have got an alternative for you in the same specifications. If you want, I can send you the details and the pricing.\n\nChannel 1: Yeah. Please, sign me, but, I will I will have to discuss it with our sales manager. Just, share the details, on our emails that I just signed\n\nChannel 0: Support@oztelecom.com.eu.\n\nChannel 1: you a quote. Yeah. Of course, please.\n\nChannel 0: Alright. We'll share you the details and the pricing. Let me know if you want to proceed. Alright?\n\nChannel 1: Alright. Thank you. Take care. Bye.\n\nChannel 0: Alright. And may I ask, like, how many units are you after, Navi?\n\nChannel 1: Yeah. I was just confirming the stock availability for this product, like, e six thirty h x. So I have to ask from our sales manager. I was just confirming the stock availability.\n\nChannel 0: Mhmm. No. The alternative we have is, like, we have 20 plus in stock right now. The\n\nChannel 1: Mhmm.\n\nChannel 0: alternative, but the product you are after is out of stock. And I'll get you the ATA for that as well. I'm giving you the details of alternate on your email.\n\nChannel 1: Sure.\n\nChannel 0: Alright?\n\nChannel 1: Please share with us. I'll discuss with our sales manager He's responding. So if he he isn't interested, he will call you back or either I will call you.\n\nChannel 0: Mhmm. Alright. No worries. Sharing right\n\nChannel 1: Thank\n\nChannel 0: away.\n\nChannel 1: you.\n\nChannel 0: Alright?\n\nChannel 1: Alright.\n\nChannel 0: Yep.\n\nChannel 1: Thank\n\nChannel 0: Cheers.\n\nChannel 1: you.\n\nChannel 0: Bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.39999998,"end":0.9,"sentiment":"neutral","sentiment_score":0.006670902017503977}],"sentiment":"neutral","sentiment_score":0.006670902017503977,"channel":0,"num_words":1,"start":0.39999998,"end":0.9},{"sentences":[{"text":"This is Naveed from Telecom, regarding the product.","start":4.56,"end":8.26,"sentiment":"neutral","sentiment_score":0.005360607989132404},{"text":"Did you check it?","start":8.559999,"end":9.44,"sentiment":"neutral","sentiment_score":0.0004988827276974916},{"text":"Please let me 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representative from Telecom calls a customer named Naveed regarding the product's availability. The product is currently out of stock, but the representative has an alternative product in stock that is also available and offers to send details and pricing via email. The customer agrees to receive the details and pricing via email and the representative promises to discuss with their sales manager."},"intents":{"segments":[{"text":"Please, sign me, but, I will I will have to discuss it with our sales manager. Just, share the details, on our emails that I just signed Support@oztelecom.com.eu. you a quote.","start_word":57,"end_word":87,"intents":[{"intent":"Share details","confidence_score":0.036869917}]},{"text":"I was just confirming the stock availability for this product, like, e six thirty h x. So I have to ask from our sales manager. I was just confirming the stock availability. Mhmm.","start_word":130,"end_word":162,"intents":[{"intent":"Discuss and confirm availability","confidence_score":0.0009298841}]},{"text":"I'll discuss with our sales manager He's responding. So if he he isn't interested, he will call you back or either I will call you. Mhmm.","start_word":217,"end_word":242,"intents":[{"intent":"Schedule callback","confidence_score":0.0007907733}]}]},"sentiments":{"segments":[{"text":"Hello? This is Naveed from Telecom, regarding the product. Did you check it? Please let me know. Yep. Yep. Navid, actually, the product we're after is currently out of stock. And, Mhmm. however, I have got an alternative for you in the same specifications. If you want, I can send you the details and the pricing. Yeah. Please, sign me, but, I will I will have to discuss it with our sales manager. Just, share the details, on our emails that I just signed Support@oztelecom.com.eu. you a quote. Yeah. Of course, please. Alright. We'll share you the details and the pricing. Let me know if you want to proceed. Alright? Alright.","start_word":0,"end_word":110,"sentiment":"neutral","sentiment_score":0.009171107783913612},{"text":"Thank you. Take care.","start_word":111,"end_word":114,"sentiment":"positive","sentiment_score":0.4204455316066742},{"text":"Bye. Alright. And may I ask, like, how many units are you after, Navi? Yeah. I was just confirming the stock availability for this product, like, e six thirty h x. So I have to ask from our sales manager. I was just confirming the stock availability. Mhmm. No. The alternative we have is, like, we have 20 plus in stock right now. The Mhmm. alternative, but the product you are after is out of stock. And I'll get you the ATA for that as well. I'm giving you the details of alternate on your email. Sure. Alright? Please share with us. I'll discuss with our sales manager He's responding. So if he he isn't interested, he will call you back or either I will call you. Mhmm. Alright. No worries. Sharing right Thank away. you. Alright? Alright. Yep.","start_word":115,"end_word":253,"sentiment":"neutral","sentiment_score":-0.02450780943036079},{"text":"Thank Cheers.","start_word":254,"end_word":255,"sentiment":"positive","sentiment_score":0.4551576375961304},{"text":"you. Bye. Bye.","start_word":256,"end_word":258,"sentiment":"neutral","sentiment_score":0.20414644479751587}],"average":{"sentiment":"neutral","sentiment_score":0.006086942538544161}}}}