{"metadata":{"transaction_key":"deprecated","request_id":"019f1b57-6a17-7ad0-aace-c84eca5c97b3","sha256":"2764ac46f1aff565e71f0b96209095f9541330e675237be44e47c5b13ba8e255","created":"2026-07-01T01:42:22.595Z","duration":9.215938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":24,"output_tokens":24},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":24,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi there. I'm unable to get to the phone right now, so please leave me a message.","confidence":0.99902344,"words":[{"word":"hi","start":0.24,"end":0.39999998,"confidence":0.86328125,"punctuated_word":"Hi","sentiment":"neutral","sentiment_score":-0.16218119859695437},{"word":"there","start":0.39999998,"end":0.88,"confidence":0.9838867,"punctuated_word":"there.","sentiment":"neutral","sentiment_score":-0.17275500297546387},{"word":"i'm","start":0.88,"end":1.1999999,"confidence":0.99902344,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.6600737571716309},{"word":"unable","start":1.1999999,"end":1.52,"confidence":0.99902344,"punctuated_word":"unable","sentiment":"negative","sentiment_score":-0.7402833700180054},{"word":"to","start":1.52,"end":1.5999999,"confidence":0.99902344,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.7804508209228516},{"word":"get","start":1.5999999,"end":1.8399999,"confidence":0.99902344,"punctuated_word":"get","sentiment":"negative","sentiment_score":-0.7473798990249634},{"word":"to","start":1.8399999,"end":1.92,"confidence":0.9716797,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.7481932044029236},{"word":"the","start":1.92,"end":2.08,"confidence":0.9980469,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.7286783456802368},{"word":"phone","start":2.08,"end":2.32,"confidence":0.9970703,"punctuated_word":"phone","sentiment":"negative","sentiment_score":-0.6861119866371155},{"word":"right","start":2.32,"end":2.56,"confidence":1.0,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.7051100730895996},{"word":"now","start":2.56,"end":3.04,"confidence":0.89819336,"punctuated_word":"now,","sentiment":"negative","sentiment_score":-0.601773738861084},{"word":"so","start":3.04,"end":3.28,"confidence":0.99902344,"punctuated_word":"so","sentiment":"negative","sentiment_score":-0.5687952637672424},{"word":"please","start":3.28,"end":3.6,"confidence":0.99902344,"punctuated_word":"please","sentiment":"negative","sentiment_score":-0.5178231596946716},{"word":"leave","start":3.6,"end":3.76,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.3849165141582489},{"word":"me","start":3.76,"end":3.9199998,"confidence":0.9980469,"punctuated_word":"me","sentiment":"negative","sentiment_score":-0.47611063718795776},{"word":"a","start":3.9199998,"end":4.0,"confidence":0.99609375,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.4031922221183777},{"word":"message","start":4.0,"end":4.5,"confidence":0.9995117,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.2563844621181488}],"paragraphs":{"transcript":"\nHi there. I'm unable to get to the phone right now, so please leave me a message.","paragraphs":[{"sentences":[{"text":"Hi there.","start":0.24,"end":0.88,"sentiment":"neutral","sentiment_score":-0.1674681007862091},{"text":"I'm unable to get to the phone right now, so please leave me a message.","start":0.88,"end":4.5,"sentiment":"negative","sentiment_score":-0.6003518303235372}],"sentiment":"negative","sentiment_score":-0.5494243327309104,"num_words":17,"start":0.24,"end":4.5}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi there. I'm unable to get to the phone right now, so please leave me a message.","paragraphs":[{"sentences":[{"text":"Hi there.","start":0.24,"end":0.88,"sentiment":"neutral","sentiment_score":-0.1674681007862091},{"text":"I'm unable to get to the phone right now, so please leave me a message.","start":0.88,"end":4.5,"sentiment":"negative","sentiment_score":-0.6003518303235372}],"sentiment":"negative","sentiment_score":-0.5494243327309104,"channel":1,"num_words":17,"start":0.24,"end":4.5}]},"summary":{"result":"success","short":"Hi there. I'm unable to get to the phone right now, so please leave me a message."},"intents":{"segments":[{"text":"I'm unable to get to the phone right now, so please leave me a message.","start_word":2,"end_word":16,"intents":[{"intent":"Leave message","confidence_score":0.63794446}]}]},"sentiments":{"segments":[{"text":"Hi there.","start_word":0,"end_word":1,"sentiment":"neutral","sentiment_score":-0.1692304015159607},{"text":"I'm unable to get to the phone right now, so please leave me a message.","start_word":2,"end_word":16,"sentiment":"negative","sentiment_score":-0.5986308455467224}],"average":{"sentiment":"negative","sentiment_score":-0.5449557701746622}}}}