{"metadata":{"transaction_key":"deprecated","request_id":"019ed841-3223-7f51-83b2-bb6533458766","sha256":"efb330bb601a853c8eee1b807a309a4e275c899f5c1e88c31ca7f1c969fff0fe","created":"2026-06-18T01:03:33.780Z","duration":951.11993,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":4108,"output_tokens":104},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":4639,"output_tokens":4649},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":4639,"output_tokens":495}},"results":{"channels":[{"alternatives":[{"transcript":"Hey, Sammy. I'm good. How are you? Yeah. No. That's absolutely fine. Not a problem. Yeah. Yeah. Excellent. You can send that through. Easy done. Thanks. Thanks. Hi, Usaina. How are you? I'm good. How are you? Oh, that is good. Good good to hear. No. No. What's the recovery like for you? I know it used to be about six odd weeks. Is recovery a little bit faster now? Yeah. Okay. Yeah. Yeah. Yeah. Yeah. Yeah. Absolutely. Well, I'm glad you're feeling better. I'm glad you're on the mend. That's the main thing. Yeah. Oh, that's good. Yeah. Hopefully, that's it. Yeah. You need a break. Yeah. Yeah. Yes. Yeah. Mhmm. Well, are you more talking about SpaceX? Or yep. Yeah. So, I mean, you absolutely could look at putting some of that in there, but in all honesty, that is probably gonna increase your volatility because they are seen as quite risky. It has this IPO'd, and in all honesty, it is gonna go up and down pretty heavily. So at the moment, they've been going gangbusters with the hype around it, but adding more of an individual company increases the volatility, increases those ups and downs. I could definitely be adding it in, but I don't think it would be a good thing. And, realistically, there is gonna be a point at the moment SpaceX hasn't been added to, like, the S and P 500 or any of the index funds, but over time, they probably will. So and, like, Tesla's already considered one as as part of the index funds as well. So, yeah, so it will get added to the index fund eventually, and you will have attached to it. But my biggest thing is at the moment, the hype is there, and everyone's buying into it because it's new and exciting and fun. But what happens when that hype wears off when something happens or some bad news comes out and everyone starts to sell that off very quickly, which could take a very massive dive. So yeah. Yeah. Yeah. Of course. Yeah. Yes. Yeah. No. That's okay. I'm just having a look. I'm pulling up the portfolio for both both the accounts together, sort of see what it has been doing just to kind of break the individual investments down. They're not doing it's it's only really the silver's taken a bit of a hit, and what's the other one here that's taking a little bit of a hit? So silver is down a little bit at the moment. Gold is down a little you're only about over the two portfolios, you're only down about three hang on. I've broken them up into two. So the pension account to begin with, you're down about 3% in gold at the moment. And this is only in the last month, so I'm just looking very recently. And silver's taken a bit of a hit at the moment about 5% down. But as a whole, in the last month, you've made over the entire portfolio, you've made 0.53%, which is about $707 in the pension. So it is up. It is making money. It is steadily climbing. And with the super, the over the last month, again, 0.52%, which is $4,129 in the super account. So they are they are working. It's just that the silver and gold, the commodities are taking a bit of a dip with everything globally at the moment in the economy, but they are starting to come back a little bit as well. So, I mean, I you do have basically the highest level of alternatives like silver and gold that Hub will sort of allow. They won't let us put any more alternatives in your portfolio. And the biggest thing, because they are more volatile at the moment, I'm just more concerned about causing more volatility. The the dip is only small at the moment. If we add more, it takes a higher dip. It's gonna affect your portfolio more. But looking looking at the other investors, I mean, the Australian equities portion, you're up really, really well. So you've got your Vanguard diversified in the last two months. It's essentially made 2% on its own. The S and P five hundred's up over 3%. Your bonds are up over 2% there as well, and you've got the Australian equities portion in here at five percent. And the cash is up over 0.372, and your ClearBridge infrastructure is up over one. So they are doing really well. It has been I think with because of the volatility, because of what's happening globally, but also here in Australia, we have high inflationary pressures, and that's sort of been causing a bit of a problem as well here. And with the investment switch, it's kind of all taken effect now. We've just gotta let the portfolio sort of start to work. I'm just concerned adding more any one particular area will add that volatility and risk seeing more of a downturn for you, and I don't really wanna see that. I just wanna see it steadily coming back and climbing. Hopefully yeah. It is. It is. It is. Definitely. So I at the moment, I think the portfolio is where it needs to be. It is working back slowly. I think we just give it a bit more time, personally. Just let it sort of come back and and grow a little bit more. I mean, maybe reevaluate it again in another one or two months. Would that be okay with you? Yes? Yes. Yeah. Yeah. Yeah. Yeah. Yeah. Yeah. Gold is still very, very important in the portfolio. It is still very much wanted there. It just had a bit of an off point because it has been with the ups and downs, gold is being sold off. People are also taking profits through the end of the financial year as well. But I do expect commodities are always gonna be wanted, and gold was up so high as well. It made I think over the last couple of years, it's made, like, a 30 increase, which is absolutely astonishing. But, essentially, having a look at the projections I mean, where are we at at the moment? So having a look at what local economists is sort of all saying with, yeah, inflationary pressures, this is kind of affecting gold with profits being taken here and there at the end of the financial year. The projection of gold is that may define finish the year off between they're expecting you to finish the year off between 5,200 and 6,300 per ounce. So they are expecting it to kinda come back. It's just, yeah, taking a little bit of time at the moment. Yeah. Yeah. Yeah. Yeah. We've looked at it as a whole overall, and we are sort of at the maximum with all alternatives. And because it's it's the gold, the silver, but it's also the infrastructure as an alternative as well, and we need to have a bit of diversification by keeping the infrastructure in there. So, yeah, but, like, the portfolio is definitely doing what I want it to. So with gold and silver being down at the moment, everything else is up. So it is working the way it's supposed to, where some investments might be having a downtime, others are seeing an uptime, and it's, you know, working overall. You're seeing an overall increase. So it is doing what it needs. So I think it just needs a little bit more time to to to take on board and just kinda compound a little bit. Did you want me to make a a time to maybe touch base in I can give you a call in maybe a month or two just to sort of see how things are going and reevaluate it. Yep. Absolutely. Yep. Yep. Yeah. No. That's all good. Yeah. Yeah. Oh, was yeah. I wonder if that was because of a weekend. So I know they sometimes change it because there's a weekend. Yeah. Let me have a look at what they've gotten here now. I wish they'd stopped changing that. I spoke to that video about that and said this is ridiculous. They should not be changing anything without letting us know. So yeah. No. That's understandable. Absolutely. Let me have a look at the pens and payments and see when the next ones are due to come out for you just to make sure they're working. If they're not, I can change the text manually here for you. So the next one due okay. So the next one due is on the nineteenth of the sixth, and that's tomorrow, and that would be because the '20 twenty first is a public holiday. But it used to come out on the twenty fourth, isn't it? It? Yeah. Yeah. Yeah. Absolutely. Do you want me to change it back to the twenty second? Or do you like, because this one here is due to come out tomorrow, and it'll be in your account tomorrow ready for next week. Do you want me to leave it as is? Yes? Okay. Yeah. Yeah. Because the eighth in the eighth was a public holiday in New South Wales. So maybe that was kind of a thing for them. I don't know if their payments kinda came out of Sydney or, like, how that works on their end, but they might have changed that then for that. And then it's kind of discontinued to that pattern. But what I'll do is I will have a look at it. So it's the nineteenth now, and then the next one will be on the third because that's two weeks after, and then the seventeenth. So it's gonna continue in this pattern continuously. Are you happy with that? Oh, I'm so sorry. I will keep checking this pattern over the next few weeks just to make sure nothing changes. And I'll I'll keep tracking it just so if it does change, I'll go back to the BDM and go, none of that. This is not okay. This keeps changing. Get them to stop moving things around, and I'll just cause a bit more of a complaint around that. Yeah. That's okay. Oh, absolutely. No. That's alright. I'll put in my calendar to track it every fortnight for you, and if I see anything, I'll let you know. Okay. Yep. Yep. That's alright. I'll get the girls to give you a call and book you in for the time that suits you. Easy. Yeah. I'm fine. I was off this week with a bit of a sore back, but, yeah, it's just just the whole getting older. The body's falling apart, unfortunately. Oh, but no. It's that's it. But, no, all good. Very busy at the moment, but I do love it. It's all yeah. End of financial year, pensions are coming up. Everything needs to be reevaluated and and then market volatility as well. So there's just a lot. But it's good. I enjoy it. Nope. It's all that was within the super system for you, so you're fine. Yep. Yep. All good. Mhmm. Alright. Well, thank you so much. You too. Rest up. Have a safe recovery. Oh, absolutely. Is getting in your spa gonna help a little bit with the recovery, or they're saying keep it dry and don't get in the water? Yeah. Yeah. Yeah. Well, rest up, and I hope you have a good restful weekend. Thanks, Julie. No worries. I'll talk to you soon. Thanks. 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Sammy. I'm good. How are you? Yeah. No.\n\nThat's absolutely fine. Not a problem. Yeah. Yeah. Excellent.\n\nYou can send that through. Easy done. Thanks. Thanks. Hi, Usaina.\n\nHow are you? I'm good. How are you? Oh, that is good. Good good to hear.\n\nNo. No. What's the recovery like for you? I know it used to be about six odd weeks. Is recovery a little bit faster now?\n\nYeah. Okay. Yeah. Yeah. Yeah.\n\nYeah. Yeah. Absolutely. Well, I'm glad you're feeling better. I'm glad you're on the mend.\n\nThat's the main thing. Yeah. Oh, that's good. Yeah. Hopefully, that's it.\n\nYeah. You need a break. Yeah. Yeah. Yes.\n\nYeah. Mhmm. Well, are you more talking about SpaceX? Or yep. Yeah.\n\nSo, I mean, you absolutely could look at putting some of that in there, but in all honesty, that is probably gonna increase your volatility because they are seen as quite risky. It has this IPO'd, and in all honesty, it is gonna go up and down pretty heavily. So at the moment, they've been going gangbusters with the hype around it, but adding more of an individual company increases the volatility, increases those ups and downs. I could definitely be adding it in, but I don't think it would be a good thing. And, realistically, there is gonna be a point at the moment SpaceX hasn't been added to, like, the S and P 500 or any of the index funds, but over time, they probably will.\n\nSo and, like, Tesla's already considered one as as part of the index funds as well. So, yeah, so it will get added to the index fund eventually, and you will have attached to it. But my biggest thing is at the moment, the hype is there, and everyone's buying into it because it's new and exciting and fun. But what happens when that hype wears off when something happens or some bad news comes out and everyone starts to sell that off very quickly, which could take a very massive dive. So yeah.\n\nYeah. Yeah. Of course. Yeah. Yes.\n\nYeah. No. That's okay. I'm just having a look. I'm pulling up the portfolio for both both the accounts together, sort of see what it has been doing just to kind of break the individual investments down.\n\nThey're not doing it's it's only really the silver's taken a bit of a hit, and what's the other one here that's taking a little bit of a hit? So silver is down a little bit at the moment. Gold is down a little you're only about over the two portfolios, you're only down about three hang on. I've broken them up into two. So the pension account to begin with, you're down about 3% in gold at the moment.\n\nAnd this is only in the last month, so I'm just looking very recently. And silver's taken a bit of a hit at the moment about 5% down. But as a whole, in the last month, you've made over the entire portfolio, you've made 0.53%, which is about $707 in the pension. So it is up. It is making money.\n\nIt is steadily climbing. And with the super, the over the last month, again, 0.52%, which is $4,129 in the super account. So they are they are working. It's just that the silver and gold, the commodities are taking a bit of a dip with everything globally at the moment in the economy, but they are starting to come back a little bit as well. So, I mean, I you do have basically the highest level of alternatives like silver and gold that Hub will sort of allow.\n\nThey won't let us put any more alternatives in your portfolio. And the biggest thing, because they are more volatile at the moment, I'm just more concerned about causing more volatility. The the dip is only small at the moment. If we add more, it takes a higher dip. It's gonna affect your portfolio more.\n\nBut looking looking at the other investors, I mean, the Australian equities portion, you're up really, really well. So you've got your Vanguard diversified in the last two months. It's essentially made 2% on its own. The S and P five hundred's up over 3%. Your bonds are up over 2% there as well, and you've got the Australian equities portion in here at five percent.\n\nAnd the cash is up over 0.372, and your ClearBridge infrastructure is up over one. So they are doing really well. It has been I think with because of the volatility, because of what's happening globally, but also here in Australia, we have high inflationary pressures, and that's sort of been causing a bit of a problem as well here. And with the investment switch, it's kind of all taken effect now. We've just gotta let the portfolio sort of start to work.\n\nI'm just concerned adding more any one particular area will add that volatility and risk seeing more of a downturn for you, and I don't really wanna see that. I just wanna see it steadily coming back and climbing. Hopefully yeah. It is. It is.\n\nIt is. Definitely. So I at the moment, I think the portfolio is where it needs to be. It is working back slowly. I think we just give it a bit more time, personally.\n\nJust let it sort of come back and and grow a little bit more. I mean, maybe reevaluate it again in another one or two months. Would that be okay with you? Yes? Yes.\n\nYeah. Yeah. Yeah. Yeah. Yeah.\n\nYeah. Gold is still very, very important in the portfolio. It is still very much wanted there. It just had a bit of an off point because it has been with the ups and downs, gold is being sold off. People are also taking profits through the end of the financial year as well.\n\nBut I do expect commodities are always gonna be wanted, and gold was up so high as well. It made I think over the last couple of years, it's made, like, a 30 increase, which is absolutely astonishing. But, essentially, having a look at the projections I mean, where are we at at the moment? So having a look at what local economists is sort of all saying with, yeah, inflationary pressures, this is kind of affecting gold with profits being taken here and there at the end of the financial year. The projection of gold is that may define finish the year off between they're expecting you to finish the year off between 5,200 and 6,300 per ounce.\n\nSo they are expecting it to kinda come back. It's just, yeah, taking a little bit of time at the moment. Yeah. Yeah. Yeah.\n\nYeah. We've looked at it as a whole overall, and we are sort of at the maximum with all alternatives. And because it's it's the gold, the silver, but it's also the infrastructure as an alternative as well, and we need to have a bit of diversification by keeping the infrastructure in there. So, yeah, but, like, the portfolio is definitely doing what I want it to. So with gold and silver being down at the moment, everything else is up.\n\nSo it is working the way it's supposed to, where some investments might be having a downtime, others are seeing an uptime, and it's, you know, working overall. You're seeing an overall increase. So it is doing what it needs. So I think it just needs a little bit more time to to to take on board and just kinda compound a little bit. Did you want me to make a a time to maybe touch base in I can give you a call in maybe a month or two just to sort of see how things are going and reevaluate it.\n\nYep. Absolutely. Yep. Yep. Yeah.\n\nNo. That's all good. Yeah. Yeah. Oh, was yeah.\n\nI wonder if that was because of a weekend. So I know they sometimes change it because there's a weekend. Yeah. Let me have a look at what they've gotten here now. I wish they'd stopped changing that.\n\nI spoke to that video about that and said this is ridiculous. They should not be changing anything without letting us know. So yeah. No. That's understandable.\n\nAbsolutely. Let me have a look at the pens and payments and see when the next ones are due to come out for you just to make sure they're working. If they're not, I can change the text manually here for you. So the next one due okay. So the next one due is on the nineteenth of the sixth, and that's tomorrow, and that would be because the '20 twenty first is a public holiday.\n\nBut it used to come out on the twenty fourth, isn't it? It? Yeah. Yeah. Yeah.\n\nAbsolutely. Do you want me to change it back to the twenty second? Or do you like, because this one here is due to come out tomorrow, and it'll be in your account tomorrow ready for next week. Do you want me to leave it as is? Yes?\n\nOkay. Yeah. Yeah. Because the eighth in the eighth was a public holiday in New South Wales. So maybe that was kind of a thing for them.\n\nI don't know if their payments kinda came out of Sydney or, like, how that works on their end, but they might have changed that then for that. And then it's kind of discontinued to that pattern. But what I'll do is I will have a look at it. So it's the nineteenth now, and then the next one will be on the third because that's two weeks after, and then the seventeenth. So it's gonna continue in this pattern continuously.\n\nAre you happy with that? Oh, I'm so sorry. I will keep checking this pattern over the next few weeks just to make sure nothing changes. And I'll I'll keep tracking it just so if it does change, I'll go back to the BDM and go, none of that. This is not okay.\n\nThis keeps changing. Get them to stop moving things around, and I'll just cause a bit more of a complaint around that. Yeah. That's okay. Oh, absolutely.\n\nNo. That's alright. I'll put in my calendar to track it every fortnight for you, and if I see anything, I'll let you know. Okay. Yep.\n\nYep. That's alright. I'll get the girls to give you a call and book you in for the time that suits you. Easy. Yeah.\n\nI'm fine. I was off this week with a bit of a sore back, but, yeah, it's just just the whole getting older. The body's falling apart, unfortunately. Oh, but no. It's that's it.\n\nBut, no, all good. Very busy at the moment, but I do love it. It's all yeah. End of financial year, pensions are coming up. Everything needs to be reevaluated and and then market volatility as well.\n\nSo there's just a lot. But it's good. I enjoy it. Nope. It's all that was within the super system for you, so you're fine.\n\nYep. Yep. All good. Mhmm. Alright.\n\nWell, thank you so much. You too. Rest up. Have a safe recovery. Oh, absolutely.\n\nIs getting in your spa gonna help a little bit with the recovery, or they're saying keep it dry and don't get in the water? Yeah. Yeah. Yeah. Well, rest up, and I hope you have a good restful weekend.\n\nThanks, Julie. No worries. I'll talk to you soon. Thanks. See you later.","paragraphs":[{"sentences":[{"text":"Hey, Sammy.","start":1.36,"end":2.1799998,"sentiment":"neutral","sentiment_score":0.08979332819581032},{"text":"I'm good.","start":4.48,"end":4.96,"sentiment":"positive","sentiment_score":0.4627116769552231},{"text":"How are you?","start":4.96,"end":5.7799997,"sentiment":"neutral","sentiment_score":0.2980390191078186},{"text":"Yeah.","start":15.745,"end":16.244999,"sentiment":"neutral","sentiment_score":0.043537430465221405},{"text":"No.","start":19.904999,"end":20.305,"sentiment":"neutral","sentiment_score":0.04488923028111458}],"sentiment":"neutral","sentiment_score":0.23195041426353985,"num_words":9,"start":1.36,"end":20.305},{"sentences":[{"text":"That's absolutely fine.","start":20.305,"end":21.585,"sentiment":"neutral","sentiment_score":0.12097438921531041},{"text":"Not a problem.","start":21.585,"end":22.404999,"sentiment":"neutral","sentiment_score":0.1739457647005717},{"text":"Yeah.","start":23.425,"end":23.925,"sentiment":"neutral","sentiment_score":0.09369209408760072},{"text":"Yeah.","start":29.09,"end":29.59,"sentiment":"neutral","sentiment_score":0.012467405758798122},{"text":"Excellent.","start":30.45,"end":30.95,"sentiment":"positive","sentiment_score":0.3882569074630738}],"sentiment":"neutral","sentiment_score":0.15324187433967987,"num_words":9,"start":20.305,"end":30.95},{"sentences":[{"text":"You can send that through.","start":31.01,"end":32.13,"sentiment":"neutral","sentiment_score":0.25228817760944366},{"text":"Easy done.","start":32.13,"end":33.03,"sentiment":"positive","sentiment_score":0.4027118682861328},{"text":"Thanks.","start":34.53,"end":35.03,"sentiment":"neutral","sentiment_score":0.23878034949302673},{"text":"Thanks.","start":36.77,"end":37.27,"sentiment":"neutral","sentiment_score":0.2116633951663971},{"text":"Hi, Usaina.","start":38.37,"end":39.17,"sentiment":"neutral","sentiment_score":0.11589451879262924}],"sentiment":"neutral","sentiment_score":0.24991794607856058,"num_words":11,"start":31.01,"end":39.17},{"sentences":[{"text":"How are you?","start":39.17,"end":40.07,"sentiment":"neutral","sentiment_score":0.11068989336490631},{"text":"I'm good.","start":42.685,"end":43.165,"sentiment":"neutral","sentiment_score":0.31611427664756775},{"text":"How are you?","start":43.165,"end":43.985,"sentiment":"neutral","sentiment_score":0.20498776932557425},{"text":"Oh, that is good.","start":49.645,"end":51.105,"sentiment":"neutral","sentiment_score":0.25584072805941105},{"text":"Good good to hear.","start":51.405,"end":53.025,"sentiment":"neutral","sentiment_score":0.2855035923421383}],"sentiment":"neutral","sentiment_score":0.2340399264357984,"num_words":16,"start":39.17,"end":53.025},{"sentences":[{"text":"No.","start":56.31,"end":56.79,"sentiment":"neutral","sentiment_score":-0.0413614884018898},{"text":"No.","start":56.79,"end":57.29,"sentiment":"neutral","sentiment_score":-0.04245522618293762},{"text":"What's the recovery like for you?","start":57.350002,"end":59.11,"sentiment":"neutral","sentiment_score":-0.02261101733893156},{"text":"I know it used to be about six odd weeks.","start":59.11,"end":61.03,"sentiment":"neutral","sentiment_score":-0.04622658602893352},{"text":"Is recovery a little bit faster now?","start":61.03,"end":63.21,"sentiment":"neutral","sentiment_score":-0.07376065530947276}],"sentiment":"neutral","sentiment_score":-0.04792293064296246,"num_words":25,"start":56.31,"end":63.21},{"sentences":[{"text":"Yeah.","start":66.71,"end":67.21,"sentiment":"neutral","sentiment_score":-0.02098528109490871},{"text":"Okay.","start":69.575,"end":70.075,"sentiment":"neutral","sentiment_score":-0.0016070343554019928},{"text":"Yeah.","start":76.455,"end":76.955,"sentiment":"neutral","sentiment_score":-0.02677711844444275},{"text":"Yeah.","start":78.135,"end":78.635,"sentiment":"neutral","sentiment_score":-0.036694541573524475},{"text":"Yeah.","start":82.549995,"end":83.049995,"sentiment":"neutral","sentiment_score":-0.033618852496147156}],"sentiment":"neutral","sentiment_score":-0.02393656559288502,"num_words":5,"start":66.71,"end":83.049995},{"sentences":[{"text":"Yeah.","start":95.634995,"end":96.134995,"sentiment":"neutral","sentiment_score":-0.06904269754886627},{"text":"Yeah.","start":100.034996,"end":100.534996,"sentiment":"neutral","sentiment_score":0.0019810013473033905},{"text":"Absolutely.","start":101.314995,"end":101.814995,"sentiment":"neutral","sentiment_score":0.008610873483121395},{"text":"Well, I'm glad you're feeling better.","start":102.435,"end":104.354996,"sentiment":"positive","sentiment_score":0.6060754954814911},{"text":"I'm glad you're on the mend.","start":104.354996,"end":105.475,"sentiment":"positive","sentiment_score":0.6602090497811636}],"sentiment":"positive","sentiment_score":0.5026170965904991,"num_words":15,"start":95.634995,"end":105.475},{"sentences":[{"text":"That's the main thing.","start":105.475,"end":106.695,"sentiment":"positive","sentiment_score":0.36589110642671585},{"text":"Yeah.","start":106.835,"end":107.335,"sentiment":"neutral","sentiment_score":0.20486992597579956},{"text":"Oh, that's good.","start":111.1,"end":112.16,"sentiment":"positive","sentiment_score":0.42378316322962445},{"text":"Yeah.","start":113.020004,"end":113.520004,"sentiment":"neutral","sentiment_score":0.009265320375561714},{"text":"Hopefully, that's it.","start":118.380005,"end":119.5,"sentiment":"neutral","sentiment_score":-0.07723738253116608}],"sentiment":"neutral","sentiment_score":0.22644475117946664,"num_words":12,"start":105.475,"end":119.5},{"sentences":[{"text":"Yeah.","start":119.5,"end":120.0,"sentiment":"neutral","sentiment_score":-0.046228863298892975},{"text":"You need a break.","start":121.42,"end":122.48,"sentiment":"neutral","sentiment_score":-0.09360633604228497},{"text":"Yeah.","start":130.995,"end":131.155,"sentiment":"neutral","sentiment_score":-0.0570538230240345},{"text":"Yeah.","start":131.155,"end":131.655,"sentiment":"neutral","sentiment_score":-0.047185152769088745},{"text":"Yes.","start":132.435,"end":132.935,"sentiment":"neutral","sentiment_score":-0.0512252151966095}],"sentiment":"neutral","sentiment_score":-0.0720147998072207,"num_words":8,"start":119.5,"end":132.935},{"sentences":[{"text":"Yeah.","start":137.955,"end":138.455,"sentiment":"neutral","sentiment_score":-0.20277860760688785},{"text":"Mhmm.","start":150.49,"end":150.99,"sentiment":"neutral","sentiment_score":-0.06860180199146271},{"text":"Well, are you more talking about SpaceX?","start":162.97499,"end":165.315,"sentiment":"neutral","sentiment_score":-0.06206273766500609},{"text":"Or yep.","start":165.775,"end":168.11499,"sentiment":"neutral","sentiment_score":-0.038863327354192734},{"text":"Yeah.","start":168.75,"end":169.15,"sentiment":"neutral","sentiment_score":-0.07505753636360168}],"sentiment":"neutral","sentiment_score":-0.07155031369378169,"num_words":12,"start":137.955,"end":169.15},{"sentences":[{"text":"So, I mean, you absolutely could look at putting some of that in there, but in all honesty, that is probably gonna increase your volatility because they are seen as quite risky.","start":169.15,"end":180.03,"sentiment":"neutral","sentiment_score":-0.19227220700122416},{"text":"It has this IPO'd, and in all honesty, it is gonna go up and down pretty heavily.","start":180.03,"end":186.235,"sentiment":"neutral","sentiment_score":-0.19813519716262817},{"text":"So at the moment, they've been going gangbusters with the hype around it, but adding more of an individual company increases the volatility, increases those ups and downs.","start":186.295,"end":196.235,"sentiment":"neutral","sentiment_score":-0.1590925082564354},{"text":"I could definitely be adding it in, but I don't think it would be a good thing.","start":197.27,"end":201.03,"sentiment":"neutral","sentiment_score":-0.15858829777468653},{"text":"And, realistically, there is gonna be a point at the moment SpaceX hasn't been added to, like, the S and P 500 or any of the index funds, but over time, they probably will.","start":201.03,"end":212.23,"sentiment":"neutral","sentiment_score":-0.0792405748849406}],"sentiment":"neutral","sentiment_score":-0.15129515480657574,"num_words":128,"start":169.15,"end":212.23},{"sentences":[{"text":"So and, like, Tesla's already considered one as as part of the index funds as well.","start":212.23,"end":217.765,"sentiment":"neutral","sentiment_score":0.1379933669231832},{"text":"So, yeah, so it will get added to the index fund eventually, and you will have attached to it.","start":217.765,"end":224.965,"sentiment":"neutral","sentiment_score":0.04765385752053637},{"text":"But my biggest thing is at the moment, the hype is there, and everyone's buying into it because it's new and exciting and fun.","start":225.205,"end":232.02,"sentiment":"neutral","sentiment_score":0.09757653856649995},{"text":"But what happens when that hype wears off when something happens or some bad news comes out and everyone starts to sell that off very quickly, which could take a very massive dive.","start":232.40001,"end":243.035,"sentiment":"negative","sentiment_score":-0.45829888997655926},{"text":"So yeah.","start":243.175,"end":245.35501,"sentiment":"neutral","sentiment_score":-0.006918489933013916}],"sentiment":"neutral","sentiment_score":-0.10300581127484428,"num_words":94,"start":212.23,"end":245.35501},{"sentences":[{"text":"Yeah.","start":245.975,"end":246.475,"sentiment":"neutral","sentiment_score":-0.013709381222724916},{"text":"Yeah.","start":247.175,"end":247.57501,"sentiment":"neutral","sentiment_score":0.001430939882993698},{"text":"Of course.","start":247.57501,"end":248.235,"sentiment":"neutral","sentiment_score":0.007590490393340588},{"text":"Yeah.","start":251.16,"end":251.66,"sentiment":"neutral","sentiment_score":0.04239599034190178},{"text":"Yes.","start":258.2025,"end":258.7025,"sentiment":"neutral","sentiment_score":0.11599304527044296}],"sentiment":"neutral","sentiment_score":0.026881929176549118,"num_words":6,"start":245.975,"end":258.7025},{"sentences":[{"text":"Yeah.","start":269.32498,"end":269.82498,"sentiment":"neutral","sentiment_score":0.01372327096760273},{"text":"No.","start":270.04498,"end":270.285,"sentiment":"neutral","sentiment_score":-0.13541775941848755},{"text":"That's okay.","start":270.285,"end":271.085,"sentiment":"neutral","sentiment_score":-0.01760004833340645},{"text":"I'm just having a look.","start":271.085,"end":272.205,"sentiment":"neutral","sentiment_score":0.06426969617605209},{"text":"I'm pulling up the portfolio for both both the accounts together, sort of see what it has been doing just to kind of break the individual investments down.","start":272.205,"end":282.36002,"sentiment":"neutral","sentiment_score":0.05919847524325762}],"sentiment":"neutral","sentiment_score":0.04924354601550747,"num_words":37,"start":269.32498,"end":282.36002},{"sentences":[{"text":"They're not doing it's it's only really the silver's taken a bit of a hit, and what's the other one here that's taking a little bit of a hit?","start":282.36002,"end":291.0,"sentiment":"negative","sentiment_score":-0.36734258871653985},{"text":"So silver is down a little bit at the moment.","start":291.0,"end":293.66,"sentiment":"neutral","sentiment_score":-0.28666801005601883},{"text":"Gold is down a little you're only about over the two portfolios, you're only down about three hang on.","start":294.19498,"end":300.275,"sentiment":"neutral","sentiment_score":-0.16547324900564395},{"text":"I've broken them up into two.","start":300.275,"end":301.47498,"sentiment":"neutral","sentiment_score":-0.08586171952386697},{"text":"So the pension account to begin with, you're down about 3% in gold at the moment.","start":301.47498,"end":307.735,"sentiment":"neutral","sentiment_score":-0.11790499067865312}],"sentiment":"neutral","sentiment_score":-0.23831571340560914,"num_words":80,"start":282.36002,"end":307.735},{"sentences":[{"text":"And this is only in the last month, so I'm just looking very recently.","start":308.22,"end":311.19998,"sentiment":"neutral","sentiment_score":-0.12008595067475523},{"text":"And silver's taken a bit of a hit at the moment about 5% down.","start":311.58,"end":315.36,"sentiment":"neutral","sentiment_score":-0.23103930268968856},{"text":"But as a whole, in the last month, you've made over the entire portfolio, you've made 0.53%, which is about $707 in the pension.","start":317.25998,"end":327.375,"sentiment":"neutral","sentiment_score":0.19159635777274767},{"text":"So it is up.","start":327.435,"end":328.79498,"sentiment":"positive","sentiment_score":0.4980716109275818},{"text":"It is making money.","start":328.79498,"end":330.07498,"sentiment":"positive","sentiment_score":0.6104724705219269}],"sentiment":"neutral","sentiment_score":0.06861225608736277,"num_words":60,"start":308.22,"end":330.07498},{"sentences":[{"text":"It is steadily climbing.","start":330.07498,"end":331.615,"sentiment":"positive","sentiment_score":0.5828183144330978},{"text":"And with the super, the over the last month, again, 0.52%, which is $4,129 in the super account.","start":333.19498,"end":342.03998,"sentiment":"neutral","sentiment_score":0.12143541293011771},{"text":"So they are they are working.","start":342.03998,"end":344.59998,"sentiment":"neutral","sentiment_score":0.21490199118852615},{"text":"It's just that the silver and gold, the commodities are taking a bit of a dip with everything globally at the moment in the economy, but they are starting to come back a little bit as well.","start":344.59998,"end":354.375,"sentiment":"neutral","sentiment_score":-0.1702483914087753},{"text":"So, I mean, I you do have basically the highest level of alternatives like silver and gold that Hub will sort of allow.","start":354.375,"end":363.16998,"sentiment":"neutral","sentiment_score":-0.03601208636942117}],"sentiment":"neutral","sentiment_score":-0.015010748079723933,"num_words":88,"start":330.07498,"end":363.16998},{"sentences":[{"text":"They won't let us put any more alternatives in your portfolio.","start":363.16998,"end":367.03,"sentiment":"neutral","sentiment_score":-0.19988799637014215},{"text":"And the biggest thing, because they are more volatile at the moment, I'm just more concerned about causing more volatility.","start":367.72998,"end":374.94998,"sentiment":"negative","sentiment_score":-0.3920255541801453},{"text":"The the dip is only small at the moment.","start":376.77,"end":379.465,"sentiment":"neutral","sentiment_score":-0.25549136557512814},{"text":"If we add more, it takes a higher dip.","start":379.465,"end":381.70502,"sentiment":"neutral","sentiment_score":-0.2276988079150518},{"text":"It's gonna affect your portfolio more.","start":381.70502,"end":384.045,"sentiment":"neutral","sentiment_score":-0.21673419326543808}],"sentiment":"neutral","sentiment_score":-0.28524355935779483,"num_words":55,"start":363.16998,"end":384.045},{"sentences":[{"text":"But looking looking at the other investors, I mean, the Australian equities portion, you're up really, really well.","start":385.14502,"end":391.98,"sentiment":"neutral","sentiment_score":0.3207390598124928},{"text":"So you've got your Vanguard diversified in the last two months.","start":391.98,"end":395.1,"sentiment":"positive","sentiment_score":0.3513920442624526},{"text":"It's essentially made 2% on its own.","start":395.1,"end":397.1,"sentiment":"neutral","sentiment_score":0.30487705554280964},{"text":"The S and P five hundred's up over 3%.","start":397.1,"end":399.68,"sentiment":"neutral","sentiment_score":0.24773060613208348},{"text":"Your bonds are up over 2% there as well, and you've got the Australian equities portion in here at five percent.","start":400.06,"end":406.98502,"sentiment":"neutral","sentiment_score":0.29793739247889744}],"sentiment":"neutral","sentiment_score":0.3069547825690472,"num_words":66,"start":385.14502,"end":406.98502},{"sentences":[{"text":"And the cash is up over 0.372, and your ClearBridge infrastructure is up over one.","start":407.525,"end":412.885,"sentiment":"neutral","sentiment_score":0.3281965086857478},{"text":"So they are doing really well.","start":412.885,"end":414.805,"sentiment":"positive","sentiment_score":0.6098620792229971},{"text":"It has been I think with because of the volatility, because of what's happening globally, but also here in Australia, we have high inflationary pressures, and that's sort of been causing a bit of a problem as well here.","start":414.805,"end":426.14,"sentiment":"neutral","sentiment_score":-0.2211436661772239},{"text":"And with the investment switch, it's kind of all taken effect now.","start":427.48,"end":430.92,"sentiment":"neutral","sentiment_score":-0.12627046989897886},{"text":"We've just gotta let the portfolio sort of start to work.","start":430.92,"end":434.06,"sentiment":"neutral","sentiment_score":-0.05614451318979263}],"sentiment":"neutral","sentiment_score":-0.026208652520036124,"num_words":83,"start":407.525,"end":434.06},{"sentences":[{"text":"I'm just concerned adding more any one particular area will add that volatility and risk seeing more of a downturn for you, and I don't really wanna see that.","start":435.0,"end":445.455,"sentiment":"neutral","sentiment_score":-0.2268826257565926},{"text":"I just wanna see it steadily coming back and climbing.","start":445.455,"end":448.835,"sentiment":"neutral","sentiment_score":-0.17362791374325753},{"text":"Hopefully yeah.","start":450.32,"end":452.34,"sentiment":"neutral","sentiment_score":-0.03841019421815872},{"text":"It is.","start":454.0,"end":454.8,"sentiment":"neutral","sentiment_score":0.04711069352924824},{"text":"It is.","start":454.8,"end":455.36,"sentiment":"neutral","sentiment_score":0.0617067888379097}],"sentiment":"neutral","sentiment_score":-0.18166801573501692,"num_words":45,"start":435.0,"end":455.36},{"sentences":[{"text":"It is.","start":455.36,"end":456.08,"sentiment":"neutral","sentiment_score":0.06255226768553257},{"text":"Definitely.","start":456.08,"end":456.58,"sentiment":"neutral","sentiment_score":0.07730630040168762},{"text":"So I at the moment, I think the portfolio is where it needs to be.","start":457.2,"end":461.12,"sentiment":"neutral","sentiment_score":-0.030740909775098166},{"text":"It is working back slowly.","start":461.12,"end":462.8,"sentiment":"neutral","sentiment_score":-0.02327551171183586},{"text":"I think we just give it a bit more time, personally.","start":462.8,"end":465.585,"sentiment":"neutral","sentiment_score":0.005191980776461688}],"sentiment":"neutral","sentiment_score":-0.009352017084465307,"num_words":34,"start":455.36,"end":465.585},{"sentences":[{"text":"Just let it sort of come back and and grow a little bit more.","start":465.88498,"end":468.525,"sentiment":"neutral","sentiment_score":0.022659848843302046},{"text":"I mean, maybe reevaluate it again in another one or two months.","start":468.525,"end":471.72498,"sentiment":"neutral","sentiment_score":-0.01100839457164208},{"text":"Would that be okay with you?","start":471.72498,"end":473.26498,"sentiment":"neutral","sentiment_score":0.06400250519315402},{"text":"Yes?","start":473.405,"end":473.905,"sentiment":"neutral","sentiment_score":0.03129708394408226},{"text":"Yes.","start":475.32498,"end":475.82498,"sentiment":"neutral","sentiment_score":0.014804922044277191}],"sentiment":"neutral","sentiment_score":0.018095711355700213,"num_words":34,"start":465.88498,"end":475.82498},{"sentences":[{"text":"Yeah.","start":476.685,"end":477.185,"sentiment":"neutral","sentiment_score":0.01232117973268032},{"text":"Yeah.","start":483.06,"end":483.56,"sentiment":"neutral","sentiment_score":-0.002537992550060153},{"text":"Yeah.","start":486.18,"end":486.68,"sentiment":"neutral","sentiment_score":-0.01385914906859398},{"text":"Yeah.","start":488.66,"end":489.16,"sentiment":"neutral","sentiment_score":0.04999150335788727},{"text":"Yeah.","start":493.915,"end":494.315,"sentiment":"neutral","sentiment_score":0.07432880997657776}],"sentiment":"neutral","sentiment_score":0.024048870289698245,"num_words":5,"start":476.685,"end":494.315},{"sentences":[{"text":"Yeah.","start":494.315,"end":494.795,"sentiment":"neutral","sentiment_score":0.09868821501731873},{"text":"Gold is still very, very important in the portfolio.","start":494.795,"end":497.855,"sentiment":"neutral","sentiment_score":0.23027272356881034},{"text":"It is still very much wanted there.","start":497.915,"end":499.515,"sentiment":"neutral","sentiment_score":0.2414370604923793},{"text":"It just had a bit of an off point because it has been with the ups and downs, gold is being sold off.","start":499.515,"end":504.795,"sentiment":"neutral","sentiment_score":-0.15979953547534737},{"text":"People are also taking profits through the end of the financial year as well.","start":504.795,"end":508.39,"sentiment":"neutral","sentiment_score":-0.01394766622356006}],"sentiment":"neutral","sentiment_score":-0.00017508319406597702,"num_words":54,"start":494.315,"end":508.39},{"sentences":[{"text":"But I do expect commodities are always gonna be wanted, and gold was up so high as well.","start":509.49,"end":516.23,"sentiment":"neutral","sentiment_score":0.2995615427692731},{"text":"It made I think over the last couple of years, it's made, like, a 30 increase, which is absolutely astonishing.","start":518.725,"end":524.025,"sentiment":"neutral","sentiment_score":0.28086973130702975},{"text":"But, essentially, having a look at the projections I mean, where are we at at the moment?","start":525.125,"end":530.665,"sentiment":"neutral","sentiment_score":-0.02427295839194866},{"text":"So having a look at what local economists is sort of all saying with, yeah, inflationary pressures, this is kind of affecting gold with profits being taken here and there at the end of the financial year.","start":530.885,"end":544.13995,"sentiment":"neutral","sentiment_score":-0.06010106769767967},{"text":"The projection of gold is that may define finish the year off between they're expecting you to finish the year off between 5,200 and 6,300 per ounce.","start":544.92,"end":554.865,"sentiment":"neutral","sentiment_score":0.02740146357704092}],"sentiment":"neutral","sentiment_score":0.07657951357218773,"num_words":119,"start":509.49,"end":554.865},{"sentences":[{"text":"So they are expecting it to kinda come back.","start":554.865,"end":558.245,"sentiment":"neutral","sentiment_score":0.11352506197161144},{"text":"It's just, yeah, taking a little bit of time at the moment.","start":558.385,"end":561.525,"sentiment":"neutral","sentiment_score":-0.010218793681512276},{"text":"Yeah.","start":561.905,"end":562.405,"sentiment":"neutral","sentiment_score":-0.03689894452691078},{"text":"Yeah.","start":563.61005,"end":564.11005,"sentiment":"neutral","sentiment_score":-0.0408439114689827},{"text":"Yeah.","start":571.93005,"end":572.01,"sentiment":"neutral","sentiment_score":0.01225130632519722}],"sentiment":"neutral","sentiment_score":0.03473368682898581,"num_words":24,"start":554.865,"end":572.01},{"sentences":[{"text":"Yeah.","start":572.01,"end":572.33,"sentiment":"neutral","sentiment_score":0.018945466727018356},{"text":"We've looked at it as a whole overall, and we are sort of at the maximum with all alternatives.","start":572.33,"end":578.505,"sentiment":"neutral","sentiment_score":0.051870766733037796},{"text":"And because it's it's the gold, the silver, but it's also the infrastructure as an alternative as well, and we need to have a bit of diversification by keeping the infrastructure in there.","start":578.645,"end":588.425,"sentiment":"neutral","sentiment_score":0.07071384302142894},{"text":"So, yeah, but, like, the portfolio is definitely doing what I want it to.","start":589.445,"end":593.89996,"sentiment":"positive","sentiment_score":0.5040859580039978},{"text":"So with gold and silver being down at the moment, everything else is up.","start":593.89996,"end":597.82,"sentiment":"neutral","sentiment_score":0.05522587948611805}],"sentiment":"neutral","sentiment_score":0.1378816367805372,"num_words":81,"start":572.01,"end":597.82},{"sentences":[{"text":"So it is working the way it's supposed to, where some investments might be having a downtime, others are seeing an uptime, and it's, you know, working overall.","start":597.82,"end":606.14496,"sentiment":"neutral","sentiment_score":0.08380157522125435},{"text":"You're seeing an overall increase.","start":606.20496,"end":608.14496,"sentiment":"neutral","sentiment_score":0.2770134299993515},{"text":"So it is doing what it needs.","start":609.245,"end":610.52496,"sentiment":"neutral","sentiment_score":0.298187860420772},{"text":"So I think it just needs a little bit more time to to to take on board and just kinda compound a little bit.","start":610.52496,"end":617.105,"sentiment":"neutral","sentiment_score":0.016494515196730692},{"text":"Did you want me to make a a time to maybe touch base in I can give you a call in maybe a month or two just to sort of see how things are going and reevaluate it.","start":617.45,"end":625.87,"sentiment":"neutral","sentiment_score":0.029024594218323107}],"sentiment":"neutral","sentiment_score":0.07174146298191272,"num_words":102,"start":597.82,"end":625.87},{"sentences":[{"text":"Yep.","start":628.17,"end":628.67,"sentiment":"neutral","sentiment_score":0.04133766517043114},{"text":"Absolutely.","start":629.61,"end":630.11,"sentiment":"neutral","sentiment_score":0.11815889924764632},{"text":"Yep.","start":636.885,"end":637.385,"sentiment":"neutral","sentiment_score":0.1619911640882492},{"text":"Yep.","start":640.245,"end":640.745,"sentiment":"neutral","sentiment_score":0.1585199534893036},{"text":"Yeah.","start":640.885,"end":641.28503,"sentiment":"neutral","sentiment_score":0.11910752952098846}],"sentiment":"neutral","sentiment_score":0.11982304230332375,"num_words":5,"start":628.17,"end":641.28503},{"sentences":[{"text":"No.","start":641.28503,"end":641.525,"sentiment":"neutral","sentiment_score":0.02349894866347313},{"text":"That's all good.","start":641.525,"end":642.425,"sentiment":"neutral","sentiment_score":0.31930074592431384},{"text":"Yeah.","start":643.445,"end":643.945,"sentiment":"neutral","sentiment_score":0.08249077200889587},{"text":"Yeah.","start":654.94,"end":655.44,"sentiment":"neutral","sentiment_score":0.013206938281655312},{"text":"Oh, was yeah.","start":658.22003,"end":663.625,"sentiment":"neutral","sentiment_score":0.015693623572587967}],"sentiment":"neutral","sentiment_score":0.12490886304941443,"num_words":9,"start":641.28503,"end":663.625},{"sentences":[{"text":"I wonder if that was because of a weekend.","start":664.005,"end":666.505,"sentiment":"neutral","sentiment_score":-0.04378141669763459},{"text":"So I know they sometimes change it because there's a weekend.","start":666.565,"end":669.46497,"sentiment":"neutral","sentiment_score":-0.09863417256962169},{"text":"Yeah.","start":673.125,"end":673.625,"sentiment":"neutral","sentiment_score":0.013137511909008026},{"text":"Let me have a look at what they've gotten here now.","start":674.40497,"end":676.40497,"sentiment":"neutral","sentiment_score":0.03754463453184475},{"text":"I wish they'd stopped changing that.","start":676.40497,"end":677.77997,"sentiment":"negative","sentiment_score":-0.46834511558214825}],"sentiment":"neutral","sentiment_score":-0.10165660132310893,"num_words":38,"start":664.005,"end":677.77997},{"sentences":[{"text":"I spoke to that video about that and said this is ridiculous.","start":677.77997,"end":680.36,"sentiment":"negative","sentiment_score":-0.47605106234550476},{"text":"They should not be changing anything without letting us know.","start":680.42,"end":683.56,"sentiment":"negative","sentiment_score":-0.45048179030418395},{"text":"So yeah.","start":687.06,"end":688.04,"sentiment":"neutral","sentiment_score":-0.12409505248069763},{"text":"No.","start":688.74,"end":689.13995,"sentiment":"neutral","sentiment_score":-0.2675016522407532},{"text":"That's understandable.","start":689.13995,"end":690.04,"sentiment":"neutral","sentiment_score":-0.12911204248666763}],"sentiment":"negative","sentiment_score":-0.40708690716160667,"num_words":27,"start":677.77997,"end":690.04},{"sentences":[{"text":"Absolutely.","start":693.585,"end":694.085,"sentiment":"neutral","sentiment_score":0.24385014176368713},{"text":"Let me have a look at the pens and payments and see when the next ones are due to come out for you just to make sure they're working.","start":695.34503,"end":703.025,"sentiment":"neutral","sentiment_score":0.14215463322812114},{"text":"If they're not, I can change the text manually here for you.","start":703.025,"end":706.645,"sentiment":"neutral","sentiment_score":-0.009260583048065504},{"text":"So the next one due okay.","start":707.51,"end":711.69,"sentiment":"neutral","sentiment_score":0.025321435804168384},{"text":"So the next one due is on the nineteenth of the sixth, and that's tomorrow, and that would be because the '20 twenty first is a public holiday.","start":711.75,"end":720.47003,"sentiment":"neutral","sentiment_score":-0.012476450630596705}],"sentiment":"neutral","sentiment_score":0.05339204613119364,"num_words":76,"start":693.585,"end":720.47003},{"sentences":[{"text":"But it used to come out on the twenty fourth, isn't it?","start":720.47003,"end":722.835,"sentiment":"neutral","sentiment_score":-0.06482524455835421},{"text":"It?","start":729.23505,"end":729.47504,"sentiment":"neutral","sentiment_score":0.013318270444869997},{"text":"Yeah.","start":729.47504,"end":729.97504,"sentiment":"neutral","sentiment_score":0.026158824563026428},{"text":"Yeah.","start":741.87,"end":742.11,"sentiment":"neutral","sentiment_score":-0.041485317051410675},{"text":"Yeah.","start":742.11,"end":742.61,"sentiment":"neutral","sentiment_score":-0.03952489793300629}],"sentiment":"neutral","sentiment_score":-0.0512147534172982,"num_words":16,"start":720.47003,"end":742.61},{"sentences":[{"text":"Absolutely.","start":744.58997,"end":745.08997,"sentiment":"neutral","sentiment_score":0.12648700177669525},{"text":"Do you want me to change it back to the twenty second?","start":745.87,"end":749.755,"sentiment":"neutral","sentiment_score":-0.02033412115027507},{"text":"Or do you like, because this one here is due to come out tomorrow, and it'll be in your account tomorrow ready for next week.","start":749.755,"end":756.575,"sentiment":"neutral","sentiment_score":-0.08723071441054345},{"text":"Do you want me to leave it as is?","start":756.635,"end":758.495,"sentiment":"neutral","sentiment_score":-0.12972128060128954},{"text":"Yes?","start":758.875,"end":759.375,"sentiment":"neutral","sentiment_score":0.005941316485404968}],"sentiment":"neutral","sentiment_score":-0.07208001085867484,"num_words":48,"start":744.58997,"end":759.375},{"sentences":[{"text":"Okay.","start":759.755,"end":760.255,"sentiment":"neutral","sentiment_score":0.03179009631276131},{"text":"Yeah.","start":773.24,"end":773.74,"sentiment":"neutral","sentiment_score":-0.036759112030267715},{"text":"Yeah.","start":774.04,"end":774.54,"sentiment":"neutral","sentiment_score":-0.02467387169599533},{"text":"Because the eighth in the eighth was a public holiday in New South Wales.","start":774.925,"end":779.745,"sentiment":"neutral","sentiment_score":-0.02349422127008438},{"text":"So maybe that was kind of a thing for them.","start":779.885,"end":782.305,"sentiment":"neutral","sentiment_score":-0.0396892367862165}],"sentiment":"neutral","sentiment_score":-0.027979790853957336,"num_words":27,"start":759.755,"end":782.305},{"sentences":[{"text":"I don't know if their payments kinda came out of Sydney or, like, how that works on their end, but they might have changed that then for that.","start":782.445,"end":789.085,"sentiment":"neutral","sentiment_score":-0.10341299564710685},{"text":"And then it's kind of discontinued to that pattern.","start":789.085,"end":791.51996,"sentiment":"neutral","sentiment_score":-0.17380255295170677},{"text":"But what I'll do is I will have a look at it.","start":791.74,"end":794.06,"sentiment":"neutral","sentiment_score":0.08167268242686987},{"text":"So it's the nineteenth now, and then the next one will be on the third because that's two weeks after, and then the seventeenth.","start":794.06,"end":801.83997,"sentiment":"neutral","sentiment_score":0.0469851018084834},{"text":"So it's gonna continue in this pattern continuously.","start":802.445,"end":805.025,"sentiment":"neutral","sentiment_score":0.20922302454710007}],"sentiment":"neutral","sentiment_score":-0.008373926244216201,"num_words":81,"start":782.445,"end":805.025},{"sentences":[{"text":"Are you happy with that?","start":805.405,"end":806.945,"sentiment":"neutral","sentiment_score":0.28579825162887573},{"text":"Oh, I'm so sorry.","start":811.405,"end":812.945,"sentiment":"neutral","sentiment_score":-0.03661679569631815},{"text":"I will keep checking this pattern over the next few weeks just to make sure nothing changes.","start":813.325,"end":817.92004,"sentiment":"neutral","sentiment_score":-0.15435571617939892},{"text":"And I'll I'll keep tracking it just so if it does change, I'll go back to the BDM and go, none of that.","start":819.10004,"end":825.18,"sentiment":"neutral","sentiment_score":-0.041168841533362865},{"text":"This is not okay.","start":825.18,"end":826.24,"sentiment":"negative","sentiment_score":-0.5349180847406387}],"sentiment":"neutral","sentiment_score":-0.08354865648906748,"num_words":53,"start":805.405,"end":826.24},{"sentences":[{"text":"This keeps changing.","start":826.38,"end":827.44,"sentiment":"negative","sentiment_score":-0.407631794611613},{"text":"Get them to stop moving things around, and I'll just cause a bit more of a complaint around that.","start":827.885,"end":833.02496,"sentiment":"neutral","sentiment_score":-0.16088518892463885},{"text":"Yeah.","start":835.245,"end":835.745,"sentiment":"neutral","sentiment_score":0.01354863867163658},{"text":"That's okay.","start":837.96497,"end":838.865,"sentiment":"neutral","sentiment_score":0.05228378251194954},{"text":"Oh, absolutely.","start":841.57,"end":842.15,"sentiment":"neutral","sentiment_score":0.12352889403700829}],"sentiment":"neutral","sentiment_score":-0.14498296228271942,"num_words":27,"start":826.38,"end":842.15},{"sentences":[{"text":"No.","start":842.85,"end":843.09,"sentiment":"neutral","sentiment_score":0.06301598250865936},{"text":"That's alright.","start":843.09,"end":843.73,"sentiment":"neutral","sentiment_score":0.04823599383234978},{"text":"I'll put in my calendar to track it every fortnight for you, and if I see anything, I'll let you know.","start":843.73,"end":848.37,"sentiment":"neutral","sentiment_score":0.13700027692885625},{"text":"Okay.","start":848.37,"end":848.87,"sentiment":"neutral","sentiment_score":0.23276427388191223},{"text":"Yep.","start":852.21,"end":852.71,"sentiment":"neutral","sentiment_score":0.08736612647771835}],"sentiment":"neutral","sentiment_score":0.12910093023226812,"num_words":26,"start":842.85,"end":852.71},{"sentences":[{"text":"Yep.","start":854.115,"end":854.615,"sentiment":"neutral","sentiment_score":0.0683850646018982},{"text":"That's alright.","start":855.715,"end":856.455,"sentiment":"positive","sentiment_score":0.3456321954727173},{"text":"I'll get the girls to give you a call and book you in for the time that suits you.","start":856.675,"end":860.275,"sentiment":"neutral","sentiment_score":0.24023066304231944},{"text":"Easy.","start":860.275,"end":860.775,"sentiment":"neutral","sentiment_score":0.208625927567482},{"text":"Yeah.","start":864.035,"end":864.435,"sentiment":"neutral","sentiment_score":0.08060124516487122}],"sentiment":"neutral","sentiment_score":0.23388580108682314,"num_words":24,"start":854.115,"end":864.435},{"sentences":[{"text":"I'm fine.","start":864.435,"end":864.995,"sentiment":"neutral","sentiment_score":0.07254946604371071},{"text":"I was off this week with a bit of a sore back, but, yeah, it's just just the whole getting older.","start":864.995,"end":870.59,"sentiment":"neutral","sentiment_score":-0.17002860066436587},{"text":"The body's falling apart, unfortunately.","start":870.59,"end":872.13,"sentiment":"negative","sentiment_score":-0.41270779371261596},{"text":"Oh, but no.","start":876.03,"end":876.75,"sentiment":"neutral","sentiment_score":-0.08809969325860341},{"text":"It's that's it.","start":876.75,"end":879.39,"sentiment":"neutral","sentiment_score":-0.1101149966319402}],"sentiment":"neutral","sentiment_score":-0.17893190353232272,"num_words":34,"start":864.435,"end":879.39},{"sentences":[{"text":"But, no, all good.","start":879.39,"end":880.43,"sentiment":"neutral","sentiment_score":-0.04766838811337948},{"text":"Very busy at the moment, but I do love it.","start":880.43,"end":882.495,"sentiment":"neutral","sentiment_score":-0.03281792216002941},{"text":"It's all yeah.","start":882.575,"end":883.375,"sentiment":"neutral","sentiment_score":0.004883024841547012},{"text":"End of financial year, pensions are coming up.","start":883.375,"end":885.775,"sentiment":"neutral","sentiment_score":-0.07821206515654922},{"text":"Everything needs to be reevaluated and and then market volatility as well.","start":885.775,"end":890.415,"sentiment":"neutral","sentiment_score":-0.03926781347642342}],"sentiment":"neutral","sentiment_score":-0.043273350878341776,"num_words":37,"start":879.39,"end":890.415},{"sentences":[{"text":"So there's just a lot.","start":890.415,"end":891.535,"sentiment":"neutral","sentiment_score":-0.012154859304428101},{"text":"But it's good.","start":891.535,"end":892.415,"sentiment":"neutral","sentiment_score":0.24897473553816477},{"text":"I enjoy it.","start":892.415,"end":893.395,"sentiment":"positive","sentiment_score":0.5320910016695658},{"text":"Nope.","start":897.71,"end":897.95,"sentiment":"neutral","sentiment_score":0.006623957306146622},{"text":"It's all that was within the super system for you, so you're fine.","start":897.95,"end":901.57,"sentiment":"neutral","sentiment_score":0.10706078433073483}],"sentiment":"neutral","sentiment_score":0.14723348274827003,"num_words":25,"start":890.415,"end":901.57},{"sentences":[{"text":"Yep.","start":902.19,"end":902.69,"sentiment":"neutral","sentiment_score":0.0850539430975914},{"text":"Yep.","start":903.14996,"end":903.64996,"sentiment":"neutral","sentiment_score":0.09721271693706512},{"text":"All good.","start":904.19,"end":904.93,"sentiment":"positive","sentiment_score":0.4258359670639038},{"text":"Mhmm.","start":906.67,"end":907.17,"sentiment":"neutral","sentiment_score":0.07855559140443802},{"text":"Alright.","start":907.63,"end":907.95,"sentiment":"neutral","sentiment_score":0.1626279354095459}],"sentiment":"neutral","sentiment_score":0.21252035349607468,"num_words":6,"start":902.19,"end":907.95},{"sentences":[{"text":"Well, thank you so much.","start":907.95,"end":909.23,"sentiment":"positive","sentiment_score":0.4744814455509186},{"text":"You too.","start":909.23,"end":909.87,"sentiment":"neutral","sentiment_score":0.23559772223234177},{"text":"Rest up.","start":909.87,"end":910.77,"sentiment":"neutral","sentiment_score":0.15839946269989014},{"text":"Have a safe recovery.","start":910.955,"end":912.015,"sentiment":"neutral","sentiment_score":0.25815538689494133},{"text":"Oh, absolutely.","start":916.635,"end":917.615,"sentiment":"neutral","sentiment_score":0.11586343124508858}],"sentiment":"neutral","sentiment_score":0.2949833338459333,"num_words":15,"start":907.95,"end":917.615},{"sentences":[{"text":"Is getting in your spa gonna help a little bit with the recovery, or they're saying keep it dry and don't get in the water?","start":918.155,"end":923.455,"sentiment":"neutral","sentiment_score":0.0615092471241951},{"text":"Yeah.","start":929.99,"end":930.49,"sentiment":"neutral","sentiment_score":-0.0547272264957428},{"text":"Yeah.","start":933.99,"end":934.49,"sentiment":"neutral","sentiment_score":0.13152296841144562},{"text":"Yeah.","start":938.085,"end":938.585,"sentiment":"neutral","sentiment_score":0.13351452350616455},{"text":"Well, rest up, and I hope you have a good restful weekend.","start":939.84503,"end":942.985,"sentiment":"positive","sentiment_score":0.6323734670877457}],"sentiment":"neutral","sentiment_score":0.2334130762144923,"num_words":40,"start":918.155,"end":942.985},{"sentences":[{"text":"Thanks, Julie.","start":945.84503,"end":946.825,"sentiment":"positive","sentiment_score":0.6524181365966797},{"text":"No worries.","start":946.885,"end":947.525,"sentiment":"positive","sentiment_score":0.3656599372625351},{"text":"I'll talk to you soon.","start":947.525,"end":948.565,"sentiment":"neutral","sentiment_score":0.30094222724437714},{"text":"Thanks.","start":948.565,"end":948.885,"sentiment":"positive","sentiment_score":0.6556703448295593},{"text":"See you later.","start":948.885,"end":949.625,"sentiment":"neutral","sentiment_score":0.2721627205610275}],"sentiment":"positive","sentiment_score":0.38561736849638134,"num_words":13,"start":945.84503,"end":949.625}]}}]},{"alternatives":[{"transcript":"Hi, Dana. How are you? Yeah. Good. Thank you. I've got Julie May on the phone, and she's asked to have a chat with you relating some share information. Did you have time now for a chat, or did you want me to schedule it in? That's okay? Alright. Perfect. I passed her through security, and I just let her know. I'll I'll see if Dana's available, but if not, you'll come back to me. But she's all passed through security. Alright. Okay. Thanks, Dana. In 3 21, you have Julie May. Hey, Dana. How are you doing? I'm well. I'm well. Yeah. Out of hospital and back on my feet again. Yep. All good. Yeah. Hysterectomy is another fun. I wouldn't say faster. They still said six weeks. So I'm four weeks now. So, basically yeah. Look. I'm fine. I just gotta remember not to lift anything. But, yeah, I mean, all up is gonna take probably six months before everything goes back to normal. But until the stitches dissolve, which they're just not, and that takes about eight weeks. So, yeah, a little bit uncomfortable, but, like, I'm getting around. I'm fine, and I feel okay. It's just, yep, pull my head in and not do anything anything done, basically. Yeah. Yeah. Look. No no more operations. They're all done now. So it's all good. Well, the knee was last year. The veins were the year before. Now this is done now. I'm done. No more hospitals. I'm finished. Yeah. Yeah. I do. I'm over the pain threshold to be honest. I'm just overpaying. So just quickly, just wondering, I noticed these shares aren't doing marvelously well at the moment. I know it's the economy and everything's just upside down. I mean, yeah, it comes and goes, and it's just up, down, up, down, up, down, up, down, but doesn't seem to be making much progress. So I was just wondering. I was looking at those shares from Elon Musk the other day, and I'm like, is it worthwhile looking at something like that, or is are they gone? Are they too expensive? Is it not worth the trouble? I don't know. Yeah. The SpaceX shares. Yeah. Yep. What I thought. Yep. Yep. Yep. Yep. No. No. No. That's that. Yeah. Yeah. Yes. Yep. Yep. Yep. Yep. No. That's alright. Yep. Yeah. Yeah. Yes. Yeah. No. I I just thought I'd ask a question. Is there anything that we can we buy more gold? Is that worth it? I noticed gold starting to come back a tiny bit today. It's up a bit. What about silver? Is there anything else that we can do just you know, that's not high risk stuff, but something that's gonna help. I I mean, put a few more coins in the coffer, so to speak, just to try and recruit some of those money that I, you know, went and sent. Yeah. Well, it's something that Yep. Yep. Yeah. Yeah. Yep. Yeah. Yep. Yep. Okay. No. Yep. Yeah. Yeah. I get it. Yep. Yeah. Yep. Yeah. Totally get it. Yep. Yep. Yep. Yep. Yep. Yeah. Yeah. Yep. No. Yeah. It's actually clawing its way back at the moment. Yeah. Yeah. Yeah. Yeah. Mhmm. Yep. Yeah. No. That's fine. I just wanted to know your opinion on it. I just yeah, because I like, last month, I mean, it just went down $20, bang, gone. And now it's actually clawed its way back a bit, and it's just sitting under the 700,000 again. And I'm like, okay. So do we predict gold to come back again? Is is that something? Okay. Right. Yeah. Yep. It was. Yeah. Yeah. Mhmm. Yep. Yeah. Yep. Which is good. Yep. Yeah. No. That's alright. I I know I was sort of at at the maximum with that in the super, but I wasn't sure whether we were at the maximum capacity with the pension fund with the gold and silver. Okay. Yep. Yeah. Absolutely. Yep. Yep. Yep. Okay. Yep. Yep. Yep. Okay. Yep. Yep. Yep. Yeah. Do that. We'll make a two month, Dana. We'll give it some time. And, yeah, we'll we'll have a chat a couple of months time and just, you know, just go over it again, just see how it's how it's going. But, yeah, look, I'm happy with all that. I totally get what you're saying. That's fine. The other thing, quickly, that I was going to chat with you about is, Hub 24, when they stick in that money each month, for some reason, they stuck it, like, they they said the tenth and the twenty second. So for some reason, it went in on the fifth, and I'm like, okay. They've changed the dates again. I'm like, Jesus. I wish they'd give me notice when they do this stuff. Okay. Or a long weekend or something. Okay. It stops around with my direct debits that come out. That's the only reason. I'm like, oh my god. You you guys just give me some bloody notice when you do this, you know, like yeah. Well, it was the twenty fourth, then they changed it to the twenty second. So I changed direct debits to the twenty second, especially with the house mortgage coming out. And then I noticed the other day it came out on the fifth. I'm like, well, maybe because it was a public holiday long weekend. I I don't know. But I'm just like, oh god. Can you guys just stick to something? Yeah. No. No. Leave it, Dana. Yeah. Just leave it. Yeah. It's the it's the one that was the tenth that was sort of bothering me because I know that was comes in on the tenth, and then the tenth was changed to the fifth. And I'm just like, I don't know why you guys touched that. But yeah. Okay. That's Yep. No. Yep. Right. Okay. Yeah. Just leave it at that because now I've changed changed stuff around again. So yeah. No. That's alright. It's not your fault. Yeah. Yeah. Yeah. Yep. Yeah. Or if they just let me yeah. Just let me know if they're gonna do it. Like, if they can let me know. But, yeah, anyways, just I was trying to get up a plane on the bum, but, anyway, that's okay. Alright. Thanks, John. And two months time, we'll have a quick chat. Just yeah. You send me a date when you're ready. I don't know. Just pencil it in. That's all good. Yeah. Okay. And you're okay? You're all good? Oh, yes. You know, I know. Right? It just comes with it. But I know. Yeah. Oh, yeah. Yeah. Yeah. Yeah. Yeah. We send a financial year. I don't pay tax on any of this, do I? Yeah. That's right. Yep. Okeydokey. Alright, Tom. Well, you have a good rest of the day and take care of yourself. Oh, yeah. I'm good. So many only so many books you can read in a day, though, dang. I'm not allowed in the in the pool at all because of the infection, so I've turned the heater off in the pool. So, no, that's out for now. But, anyway, that's fine. Yeah. I just putter around. Yeah. Okay. I will. Alright. You too. Take care. Alright. Bye. 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Dana. How are you? Yeah. Good. Thank you.\n\nI've got Julie May on the phone, and she's asked to have a chat with you relating some share information. Did you have time now for a chat, or did you want me to schedule it in? That's okay? Alright. Perfect.\n\nI passed her through security, and I just let her know. I'll I'll see if Dana's available, but if not, you'll come back to me. But she's all passed through security. Alright. Okay.\n\nThanks, Dana. In 3 21, you have Julie May. Hey, Dana. How are you doing? I'm well.\n\nI'm well. Yeah. Out of hospital and back on my feet again. Yep. All good.\n\nYeah. Hysterectomy is another fun. I wouldn't say faster. They still said six weeks. So I'm four weeks now.\n\nSo, basically yeah. Look. I'm fine. I just gotta remember not to lift anything. But, yeah, I mean, all up is gonna take probably six months before everything goes back to normal.\n\nBut until the stitches dissolve, which they're just not, and that takes about eight weeks. So, yeah, a little bit uncomfortable, but, like, I'm getting around. I'm fine, and I feel okay. It's just, yep, pull my head in and not do anything anything done, basically. Yeah.\n\nYeah. Look. No no more operations. They're all done now. So it's all good.\n\nWell, the knee was last year. The veins were the year before. Now this is done now. I'm done. No more hospitals.\n\nI'm finished. Yeah. Yeah. I do. I'm over the pain threshold to be honest.\n\nI'm just overpaying. So just quickly, just wondering, I noticed these shares aren't doing marvelously well at the moment. I know it's the economy and everything's just upside down. I mean, yeah, it comes and goes, and it's just up, down, up, down, up, down, up, down, but doesn't seem to be making much progress. So I was just wondering.\n\nI was looking at those shares from Elon Musk the other day, and I'm like, is it worthwhile looking at something like that, or is are they gone? Are they too expensive? Is it not worth the trouble? I don't know. Yeah.\n\nThe SpaceX shares. Yeah. Yep. What I thought. Yep.\n\nYep. Yep. Yep. No. No.\n\nNo. That's that. Yeah. Yeah. Yes.\n\nYep. Yep. Yep. Yep. No.\n\nThat's alright. Yep. Yeah. Yeah. Yes.\n\nYeah. No. I I just thought I'd ask a question. Is there anything that we can we buy more gold? Is that worth it?\n\nI noticed gold starting to come back a tiny bit today. It's up a bit. What about silver? Is there anything else that we can do just you know, that's not high risk stuff, but something that's gonna help. I I mean, put a few more coins in the coffer, so to speak, just to try and recruit some of those money that I, you know, went and sent.\n\nYeah. Well, it's something that Yep. Yep. Yeah. Yeah.\n\nYep. Yeah. Yep. Yep. Okay.\n\nNo. Yep. Yeah. Yeah. I get it.\n\nYep. Yeah. Yep. Yeah. Totally get it.\n\nYep. Yep. Yep. Yep. Yep.\n\nYeah. Yeah. Yep. No. Yeah.\n\nIt's actually clawing its way back at the moment. Yeah. Yeah. Yeah. Yeah.\n\nMhmm. Yep. Yeah. No. That's fine.\n\nI just wanted to know your opinion on it. I just yeah, because I like, last month, I mean, it just went down $20, bang, gone. And now it's actually clawed its way back a bit, and it's just sitting under the 700,000 again. And I'm like, okay. So do we predict gold to come back again?\n\nIs is that something? Okay. Right. Yeah. Yep.\n\nIt was. Yeah. Yeah. Mhmm. Yep.\n\nYeah. Yep. Which is good. Yep. Yeah.\n\nNo. That's alright. I I know I was sort of at at the maximum with that in the super, but I wasn't sure whether we were at the maximum capacity with the pension fund with the gold and silver. Okay. Yep.\n\nYeah. Absolutely. Yep. Yep. Yep.\n\nOkay. Yep. Yep. Yep. Okay.\n\nYep. Yep. Yep. Yeah. Do that.\n\nWe'll make a two month, Dana. We'll give it some time. And, yeah, we'll we'll have a chat a couple of months time and just, you know, just go over it again, just see how it's how it's going. But, yeah, look, I'm happy with all that. I totally get what you're saying.\n\nThat's fine. The other thing, quickly, that I was going to chat with you about is, Hub 24, when they stick in that money each month, for some reason, they stuck it, like, they they said the tenth and the twenty second. So for some reason, it went in on the fifth, and I'm like, okay. They've changed the dates again. I'm like, Jesus.\n\nI wish they'd give me notice when they do this stuff. Okay. Or a long weekend or something. Okay. It stops around with my direct debits that come out.\n\nThat's the only reason. I'm like, oh my god. You you guys just give me some bloody notice when you do this, you know, like yeah. Well, it was the twenty fourth, then they changed it to the twenty second. So I changed direct debits to the twenty second, especially with the house mortgage coming out.\n\nAnd then I noticed the other day it came out on the fifth. I'm like, well, maybe because it was a public holiday long weekend. I I don't know. But I'm just like, oh god. Can you guys just stick to something?\n\nYeah. No. No. Leave it, Dana. Yeah.\n\nJust leave it. Yeah. It's the it's the one that was the tenth that was sort of bothering me because I know that was comes in on the tenth, and then the tenth was changed to the fifth. And I'm just like, I don't know why you guys touched that. But yeah.\n\nOkay. That's Yep. No. Yep. Right.\n\nOkay. Yeah. Just leave it at that because now I've changed changed stuff around again. So yeah. No.\n\nThat's alright. It's not your fault. Yeah. Yeah. Yeah.\n\nYep. Yeah. Or if they just let me yeah. Just let me know if they're gonna do it. Like, if they can let me know.\n\nBut, yeah, anyways, just I was trying to get up a plane on the bum, but, anyway, that's okay. Alright. Thanks, John. And two months time, we'll have a quick chat. Just yeah.\n\nYou send me a date when you're ready. I don't know. Just pencil it in. That's all good. Yeah.\n\nOkay. And you're okay? You're all good? Oh, yes. You know, I know.\n\nRight? It just comes with it. But I know. Yeah. Oh, yeah.\n\nYeah. Yeah. Yeah. Yeah. We send a financial year.\n\nI don't pay tax on any of this, do I? Yeah. That's right. Yep. Okeydokey.\n\nAlright, Tom. Well, you have a good rest of the day and take care of yourself. Oh, yeah. I'm good. So many only so many books you can read in a day, though, dang.\n\nI'm not allowed in the in the pool at all because of the infection, so I've turned the heater off in the pool. So, no, that's out for now. But, anyway, that's fine. Yeah. I just putter around.\n\nYeah. Okay. I will. Alright. You too.\n\nTake care. Alright. Bye. See","paragraphs":[{"sentences":[{"text":"Hi, Dana.","start":2.72,"end":3.4399998,"sentiment":"neutral","sentiment_score":0.18584044277668},{"text":"How are you?","start":3.4399998,"end":4.26,"sentiment":"neutral","sentiment_score":0.2365020513534546},{"text":"Yeah.","start":6.16,"end":6.56,"sentiment":"neutral","sentiment_score":0.30417853593826294},{"text":"Good.","start":6.56,"end":6.8799996,"sentiment":"positive","sentiment_score":0.516098141670227},{"text":"Thank you.","start":6.8799996,"end":7.62,"sentiment":"positive","sentiment_score":0.5508719086647034}],"sentiment":"positive","sentiment_score":0.33368972606129116,"num_words":9,"start":2.72,"end":7.62},{"sentences":[{"text":"I've got Julie May on the phone, and she's asked to have a chat with you relating some share information.","start":8.0,"end":14.34,"sentiment":"neutral","sentiment_score":0.10545011982321739},{"text":"Did you have time now for a chat, or did you want me to schedule it 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silver.","start":562.66,"end":571.32,"sentiment":"neutral","sentiment_score":-0.10607209656801489},{"text":"Okay.","start":581.01495,"end":581.51495,"sentiment":"neutral","sentiment_score":0.06282789260149002},{"text":"Yep.","start":584.45496,"end":584.95496,"sentiment":"neutral","sentiment_score":0.00988679565489292}],"sentiment":"neutral","sentiment_score":-0.09408306837771883,"num_words":41,"start":561.38,"end":584.95496},{"sentences":[{"text":"Yeah.","start":588.38,"end":588.7,"sentiment":"neutral","sentiment_score":0.28271397948265076},{"text":"Absolutely.","start":588.7,"end":589.2,"sentiment":"positive","sentiment_score":0.3999009132385254},{"text":"Yep.","start":589.58,"end":590.08,"sentiment":"neutral","sentiment_score":0.26911279559135437},{"text":"Yep.","start":590.22,"end":590.72,"sentiment":"neutral","sentiment_score":0.15962523221969604},{"text":"Yep.","start":590.86,"end":591.36,"sentiment":"neutral","sentiment_score":0.31442779302597046}],"sentiment":"neutral","sentiment_score":0.2851561427116394,"num_words":5,"start":588.38,"end":591.36},{"sentences":[{"text":"Okay.","start":594.22,"end":594.72,"sentiment":"neutral","sentiment_score":0.16492857038974762},{"text":"Yep.","start":598.3,"end":598.8,"sentiment":"neutral","sentiment_score":0.08834778517484665},{"text":"Yep.","start":600.945,"end":601.445,"sentiment":"neutral","sentiment_score":0.04383395239710808},{"text":"Yep.","start":612.385,"end":612.54504,"sentiment":"neutral","sentiment_score":0.005908779799938202},{"text":"Okay.","start":612.54504,"end":613.04504,"sentiment":"neutral","sentiment_score":0.018674422055482864}],"sentiment":"neutral","sentiment_score":0.06433870196342469,"num_words":5,"start":594.22,"end":613.04504},{"sentences":[{"text":"Yep.","start":613.745,"end":614.245,"sentiment":"neutral","sentiment_score":0.02448338270187378},{"text":"Yep.","start":615.88,"end":616.38,"sentiment":"neutral","sentiment_score":0.03321351855993271},{"text":"Yep.","start":617.32,"end":617.82,"sentiment":"neutral","sentiment_score":0.042675938457250595},{"text":"Yeah.","start":623.4,"end":623.72003,"sentiment":"neutral","sentiment_score":0.012294473126530647},{"text":"Do that.","start":623.72003,"end":624.12,"sentiment":"neutral","sentiment_score":0.011355218477547169}],"sentiment":"neutral","sentiment_score":0.022562958300113678,"num_words":6,"start":613.745,"end":624.12},{"sentences":[{"text":"We'll make a two month, Dana.","start":624.12,"end":627.24,"sentiment":"neutral","sentiment_score":0.04214447736740112},{"text":"We'll give it some time.","start":627.24,"end":628.86005,"sentiment":"neutral","sentiment_score":0.049349107593297956},{"text":"And, yeah, we'll we'll have a chat a couple of months time and just, you know, just go over it again, just see how it's how it's going.","start":629.255,"end":636.715,"sentiment":"neutral","sentiment_score":0.08871751318552665},{"text":"But, yeah, look, I'm happy with all that.","start":636.775,"end":638.375,"sentiment":"positive","sentiment_score":0.5089305844157934},{"text":"I totally get what you're saying.","start":638.375,"end":639.575,"sentiment":"positive","sentiment_score":0.5741621057192484}],"sentiment":"neutral","sentiment_score":0.19811547322655623,"num_words":53,"start":624.12,"end":639.575},{"sentences":[{"text":"That's fine.","start":639.575,"end":640.395,"sentiment":"positive","sentiment_score":0.3453477919101715},{"text":"The other thing, quickly, that I was going to chat with you about is, Hub 24, when they stick in that money each month, for some reason, they stuck it, like, they they said the tenth and the twenty second.","start":641.015,"end":654.13,"sentiment":"neutral","sentiment_score":0.04016731679439545},{"text":"So for some reason, it went in on the fifth, and I'm like, okay.","start":654.765,"end":658.525,"sentiment":"neutral","sentiment_score":0.009425622677164418},{"text":"They've changed the dates again.","start":658.525,"end":659.965,"sentiment":"neutral","sentiment_score":0.007075112825259566},{"text":"I'm like, Jesus.","start":659.965,"end":660.84503,"sentiment":"neutral","sentiment_score":0.0438907848050197}],"sentiment":"neutral","sentiment_score":0.04056867018152843,"num_words":64,"start":639.575,"end":660.84503},{"sentences":[{"text":"I wish they'd give me notice when they do this stuff.","start":660.84503,"end":663.505,"sentiment":"neutral","sentiment_score":0.04016161980954083},{"text":"Okay.","start":670.31,"end":670.71,"sentiment":"neutral","sentiment_score":-0.02675289660692215},{"text":"Or a long weekend or something.","start":670.71,"end":672.33,"sentiment":"neutral","sentiment_score":-0.04652736956874529},{"text":"Okay.","start":674.63,"end":675.13,"sentiment":"neutral","sentiment_score":0.022659841924905777},{"text":"It stops around with my direct debits that come out.","start":684.035,"end":686.83496,"sentiment":"neutral","sentiment_score":-0.1243667259812355}],"sentiment":"neutral","sentiment_score":-0.03741885220696186,"num_words":29,"start":660.84503,"end":686.83496},{"sentences":[{"text":"That's the only reason.","start":686.83496,"end":687.875,"sentiment":"neutral","sentiment_score":-0.160438671708107},{"text":"I'm like, oh my god.","start":687.875,"end":689.39496,"sentiment":"neutral","sentiment_score":-0.19993980079889298},{"text":"You you guys just give me some bloody notice when you do this, you know, like yeah.","start":689.39496,"end":694.055,"sentiment":"neutral","sentiment_score":-0.22623141811174505},{"text":"Well, it was the twenty fourth, then they changed it to the twenty second.","start":723.26,"end":726.30005,"sentiment":"neutral","sentiment_score":-0.03054788801819086},{"text":"So I changed direct debits to the twenty second, especially with the house mortgage coming out.","start":726.30005,"end":732.62,"sentiment":"neutral","sentiment_score":0.023735340335406363}],"sentiment":"neutral","sentiment_score":-0.09884451402883444,"num_words":56,"start":686.83496,"end":732.62},{"sentences":[{"text":"And then I noticed the other day it came out on the fifth.","start":732.62,"end":734.86005,"sentiment":"neutral","sentiment_score":-0.07092743567549266},{"text":"I'm like, well, maybe because it was a public holiday long weekend.","start":734.86005,"end":738.175,"sentiment":"neutral","sentiment_score":-0.15094323890904585},{"text":"I I don't know.","start":738.175,"end":739.135,"sentiment":"neutral","sentiment_score":-0.16760294884443283},{"text":"But I'm just like, oh god.","start":739.135,"end":741.075,"sentiment":"neutral","sentiment_score":-0.14030645291010538},{"text":"Can you guys just stick to something?","start":741.215,"end":742.915,"sentiment":"neutral","sentiment_score":-0.06559956393071584}],"sentiment":"neutral","sentiment_score":-0.11201959502484117,"num_words":42,"start":732.62,"end":742.915},{"sentences":[{"text":"Yeah.","start":744.655,"end":745.155,"sentiment":"neutral","sentiment_score":0.04406224563717842},{"text":"No.","start":753.62,"end":754.12,"sentiment":"neutral","sentiment_score":-0.26855355501174927},{"text":"No.","start":756.82,"end":757.22,"sentiment":"neutral","sentiment_score":-0.1980591118335724},{"text":"Leave it, Dana.","start":757.22,"end":758.2,"sentiment":"neutral","sentiment_score":-0.1374864081541697},{"text":"Yeah.","start":758.57996,"end":758.98,"sentiment":"neutral","sentiment_score":-0.003241308033466339}],"sentiment":"neutral","sentiment_score":-0.11975013624344553,"num_words":7,"start":744.655,"end":758.98},{"sentences":[{"text":"Just leave it.","start":758.98,"end":759.77997,"sentiment":"neutral","sentiment_score":-0.05107273658116659},{"text":"Yeah.","start":759.77997,"end":760.1,"sentiment":"neutral","sentiment_score":-0.04801660403609276},{"text":"It's the it's the one that was the tenth that was sort of bothering me because I know that was comes in on the tenth, and then the tenth was changed to the fifth.","start":760.1,"end":768.605,"sentiment":"neutral","sentiment_score":-0.241824172437191},{"text":"And I'm just like, I don't know why you guys touched that.","start":768.605,"end":772.285,"sentiment":"neutral","sentiment_score":-0.2539517283439636},{"text":"But yeah.","start":772.285,"end":775.585,"sentiment":"neutral","sentiment_score":-0.048354364931583405}],"sentiment":"neutral","sentiment_score":-0.2224497335891311,"num_words":52,"start":758.98,"end":775.585},{"sentences":[{"text":"Okay.","start":780.12,"end":780.62,"sentiment":"neutral","sentiment_score":-0.017704229801893234},{"text":"That's Yep.","start":781.24,"end":783.18,"sentiment":"neutral","sentiment_score":-0.06949072331190109},{"text":"No.","start":787.88,"end":788.38,"sentiment":"neutral","sentiment_score":-0.15848606824874878},{"text":"Yep.","start":792.00494,"end":792.50494,"sentiment":"neutral","sentiment_score":0.04672151803970337},{"text":"Right.","start":800.64496,"end":801.14496,"sentiment":"neutral","sentiment_score":0.04049083590507507}],"sentiment":"neutral","sentiment_score":-0.037993231788277626,"num_words":6,"start":780.12,"end":801.14496},{"sentences":[{"text":"Okay.","start":802.565,"end":803.065,"sentiment":"neutral","sentiment_score":0.1523330807685852},{"text":"Yeah.","start":806.91,"end":807.23,"sentiment":"neutral","sentiment_score":0.05338253080844879},{"text":"Just leave it at that because now I've changed changed stuff around again.","start":807.23,"end":811.09,"sentiment":"neutral","sentiment_score":-0.03656300816398401},{"text":"So yeah.","start":811.79,"end":812.69,"sentiment":"neutral","sentiment_score":-0.023482268676161766},{"text":"No.","start":813.07,"end":813.31,"sentiment":"neutral","sentiment_score":-0.12184055149555206}],"sentiment":"neutral","sentiment_score":-0.024356032411257427,"num_words":18,"start":802.565,"end":813.31},{"sentences":[{"text":"That's alright.","start":813.31,"end":813.71,"sentiment":"neutral","sentiment_score":-0.07871467247605324},{"text":"It's not your fault.","start":813.71,"end":814.85,"sentiment":"neutral","sentiment_score":-0.19241107255220413},{"text":"Yeah.","start":818.40497,"end":818.725,"sentiment":"neutral","sentiment_score":-0.012139882892370224},{"text":"Yeah.","start":818.725,"end":819.225,"sentiment":"neutral","sentiment_score":-0.005109244957566261},{"text":"Yeah.","start":826.96497,"end":827.46497,"sentiment":"neutral","sentiment_score":-0.05673544108867645}],"sentiment":"neutral","sentiment_score":-0.11122868934439288,"num_words":9,"start":813.31,"end":827.46497},{"sentences":[{"text":"Yep.","start":827.925,"end":828.425,"sentiment":"neutral","sentiment_score":-0.05952456593513489},{"text":"Yeah.","start":830.37,"end":830.87,"sentiment":"neutral","sentiment_score":-0.05712353065609932},{"text":"Or if they just let me yeah.","start":831.00995,"end":833.41,"sentiment":"neutral","sentiment_score":-0.2062943157340799},{"text":"Just let me know if they're gonna do it.","start":833.41,"end":835.08997,"sentiment":"neutral","sentiment_score":-0.01512147755258613},{"text":"Like, if they can let me know.","start":835.08997,"end":836.76996,"sentiment":"neutral","sentiment_score":-0.005532771615045411}],"sentiment":"neutral","sentiment_score":-0.06942124024033547,"num_words":25,"start":827.925,"end":836.76996},{"sentences":[{"text":"But, yeah, anyways, just I was trying to get up a plane on the bum, but, anyway, that's okay.","start":836.76996,"end":841.35,"sentiment":"neutral","sentiment_score":0.02022827988931615},{"text":"Alright.","start":841.49,"end":841.99,"sentiment":"neutral","sentiment_score":0.1122201532125473},{"text":"Thanks, John.","start":848.41504,"end":849.295,"sentiment":"positive","sentiment_score":0.45307669043540955},{"text":"And two months time, we'll have a quick chat.","start":849.295,"end":851.295,"sentiment":"neutral","sentiment_score":0.23035522136423323},{"text":"Just yeah.","start":851.295,"end":851.85504,"sentiment":"neutral","sentiment_score":0.1383582130074501}],"sentiment":"neutral","sentiment_score":0.11371588697798099,"num_words":33,"start":836.76996,"end":851.85504},{"sentences":[{"text":"You send me a date when you're ready.","start":851.85504,"end":853.455,"sentiment":"neutral","sentiment_score":0.08275234512984753},{"text":"I don't know.","start":853.455,"end":853.85504,"sentiment":"neutral","sentiment_score":0.020955680248637993},{"text":"Just pencil it in.","start":853.85504,"end":855.155,"sentiment":"neutral","sentiment_score":0.07343559991568327},{"text":"That's all good.","start":855.295,"end":856.275,"sentiment":"neutral","sentiment_score":0.21891793608665466},{"text":"Yeah.","start":860.54,"end":861.04,"sentiment":"neutral","sentiment_score":0.13117264211177826}],"sentiment":"neutral","sentiment_score":0.09508182377995629,"num_words":19,"start":851.85504,"end":861.04},{"sentences":[{"text":"Okay.","start":861.42,"end":861.89996,"sentiment":"neutral","sentiment_score":0.15595538914203644},{"text":"And you're okay?","start":861.89996,"end":862.69995,"sentiment":"neutral","sentiment_score":0.19130615890026093},{"text":"You're all good?","start":862.69995,"end":863.6,"sentiment":"neutral","sentiment_score":0.27975226442019147},{"text":"Oh, yes.","start":868.22,"end":868.8,"sentiment":"neutral","sentiment_score":-0.09585221856832504},{"text":"You know, I know.","start":872.885,"end":873.365,"sentiment":"neutral","sentiment_score":-0.21723756566643715}],"sentiment":"neutral","sentiment_score":0.03911353533084576,"num_words":13,"start":861.42,"end":873.365},{"sentences":[{"text":"Right?","start":873.365,"end":873.865,"sentiment":"neutral","sentiment_score":-0.07695981115102768},{"text":"It just comes with it.","start":876.005,"end":877.865,"sentiment":"neutral","sentiment_score":-0.1015079990029335},{"text":"But I know.","start":880.005,"end":882.585,"sentiment":"neutral","sentiment_score":0.09847786650061607},{"text":"Yeah.","start":882.805,"end":883.305,"sentiment":"neutral","sentiment_score":-0.008952900767326355},{"text":"Oh, yeah.","start":886.40497,"end":887.545,"sentiment":"neutral","sentiment_score":-0.03588390536606312}],"sentiment":"neutral","sentiment_score":-0.030815576513608296,"num_words":12,"start":873.365,"end":887.545},{"sentences":[{"text":"Yeah.","start":888.63,"end":889.13,"sentiment":"neutral","sentiment_score":-0.026406046003103256},{"text":"Yeah.","start":890.87,"end":891.37,"sentiment":"neutral","sentiment_score":0.00022854283452033997},{"text":"Yeah.","start":891.51,"end":892.01,"sentiment":"neutral","sentiment_score":0.08528618514537811},{"text":"Yeah.","start":892.39,"end":892.89,"sentiment":"positive","sentiment_score":0.34368979930877686},{"text":"We send a financial year.","start":893.51,"end":894.95,"sentiment":"neutral","sentiment_score":0.1814578056335449}],"sentiment":"neutral","sentiment_score":0.14556527882814407,"num_words":9,"start":888.63,"end":894.95},{"sentences":[{"text":"I don't pay tax on any of this, do I?","start":894.95,"end":897.21,"sentiment":"neutral","sentiment_score":0.04595522582530975},{"text":"Yeah.","start":900.71,"end":901.11005,"sentiment":"neutral","sentiment_score":0.11975117027759552},{"text":"That's right.","start":901.11005,"end":901.83,"sentiment":"neutral","sentiment_score":0.16017843037843704},{"text":"Yep.","start":901.83,"end":902.23004,"sentiment":"neutral","sentiment_score":0.09000696241855621},{"text":"Okeydokey.","start":902.23004,"end":902.73004,"sentiment":"neutral","sentiment_score":0.12066802382469176}],"sentiment":"neutral","sentiment_score":0.07402235170205435,"num_words":15,"start":894.95,"end":902.73004},{"sentences":[{"text":"Alright, Tom.","start":903.48505,"end":904.04504,"sentiment":"neutral","sentiment_score":0.1687668263912201},{"text":"Well, you have a good rest of the day and take care of yourself.","start":904.04504,"end":907.025,"sentiment":"positive","sentiment_score":0.3871604172246797},{"text":"Oh, yeah.","start":910.92505,"end":911.48505,"sentiment":"neutral","sentiment_score":0.16676899790763855},{"text":"I'm good.","start":911.48505,"end":912.145,"sentiment":"neutral","sentiment_score":0.2826479524374008},{"text":"So many only so many books you can read in a day, though, dang.","start":912.68506,"end":916.145,"sentiment":"neutral","sentiment_score":0.04257328116468021}],"sentiment":"neutral","sentiment_score":0.2133129214977517,"num_words":34,"start":903.48505,"end":916.145},{"sentences":[{"text":"I'm not allowed in the in the pool at all because of the infection, so I've turned the heater off in the pool.","start":923.67,"end":928.70996,"sentiment":"negative","sentiment_score":-0.35566306891648664},{"text":"So, no, that's out for now.","start":928.70996,"end":931.45,"sentiment":"neutral","sentiment_score":-0.1260425200064977},{"text":"But, anyway, that's fine.","start":931.51,"end":934.00494,"sentiment":"neutral","sentiment_score":0.05424081813544035},{"text":"Yeah.","start":934.545,"end":935.045,"sentiment":"neutral","sentiment_score":0.13552933931350708},{"text":"I just putter around.","start":935.105,"end":936.40497,"sentiment":"neutral","sentiment_score":0.12843609601259232}],"sentiment":"neutral","sentiment_score":-0.21237549234769845,"num_words":38,"start":923.67,"end":936.40497},{"sentences":[{"text":"Yeah.","start":938.305,"end":938.805,"sentiment":"neutral","sentiment_score":0.14448106288909912},{"text":"Okay.","start":939.28485,"end":939.78485,"sentiment":"neutral","sentiment_score":0.21931059658527377},{"text":"I will.","start":943.28485,"end":944.08484,"sentiment":"positive","sentiment_score":0.41891592741012573},{"text":"Alright.","start":944.08484,"end":944.5649,"sentiment":"neutral","sentiment_score":0.32417771220207214},{"text":"You too.","start":944.5649,"end":945.3049,"sentiment":"neutral","sentiment_score":0.32574476301670074}],"sentiment":"neutral","sentiment_score":0.31104153607572826,"num_words":7,"start":938.305,"end":945.3049},{"sentences":[{"text":"Take care.","start":945.4448,"end":946.26483,"sentiment":"positive","sentiment_score":0.4379798173904419},{"text":"Alright.","start":947.20483,"end":947.70483,"sentiment":"neutral","sentiment_score":0.2960425615310669},{"text":"Bye.","start":948.0048,"end":948.5048,"sentiment":"neutral","sentiment_score":0.2626968324184418},{"text":"See","start":949.04486,"end":949.54486,"sentiment":"positive","sentiment_score":0.4371976852416992}],"sentiment":"positive","sentiment_score":0.3743793427944183,"num_words":5,"start":945.4448,"end":949.54486}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hey, Sammy.\n\nChannel 1: Hi, Dana. How are you?\n\nChannel 0: I'm good. How are you?\n\nChannel 1: Yeah. Good. Thank you. I've got Julie May on the phone, and she's asked to have a chat with you relating some share information.\n\nChannel 0: Yeah.\n\nChannel 1: Did you have time now for a chat, or did you want me to schedule it in?\n\nChannel 0: No. That's absolutely fine. Not a problem.\n\nChannel 1: That's okay? Alright. Perfect.\n\nChannel 0: Yeah.\n\nChannel 1: I passed her through security, and I just let her know. I'll I'll see if Dana's available, but if not, you'll come back to me. But she's all passed\n\nChannel 0: Yeah.\n\nChannel 1: through security.\n\nChannel 0: Excellent. You can send\n\nChannel 1: Alright.\n\nChannel 0: that through. Easy done.\n\nChannel 1: Okay. Thanks, Dana. In 3\n\nChannel 0: Thanks.\n\nChannel 1: 21, you have Julie May.\n\nChannel 0: Thanks. Hi, Usaina. How are you?\n\nChannel 1: Hey, Dana. How are you doing?\n\nChannel 0: I'm good. How are you?\n\nChannel 1: I'm well. I'm well. Yeah. Out of hospital and back on my feet again.\n\nChannel 0: Oh,\n\nChannel 1: Yep.\n\nChannel 0: that is\n\nChannel 1: All\n\nChannel 0: good.\n\nChannel 1: good.\n\nChannel 0: Good\n\nChannel 1: Yeah.\n\nChannel 0: good to hear.\n\nChannel 1: Hysterectomy is another fun.\n\nChannel 0: No. No. What's the recovery like for you? I know it used to be about six odd weeks. Is recovery a little bit faster now?\n\nChannel 1: I wouldn't say faster. They still said six weeks.\n\nChannel 0: Yeah.\n\nChannel 1: So I'm four weeks now.\n\nChannel 0: Okay.\n\nChannel 1: So, basically yeah. Look. I'm fine. I just gotta remember not to lift anything.\n\nChannel 0: Yeah.\n\nChannel 1: But, yeah,\n\nChannel 0: Yeah.\n\nChannel 1: I mean, all up is gonna take probably six months before\n\nChannel 0: Yeah.\n\nChannel 1: everything goes back to normal. But until the stitches dissolve, which they're just not, and that takes about eight weeks. So, yeah, a little bit uncomfortable, but, like, I'm getting around. I'm fine, and I feel okay. It's just,\n\nChannel 0: Yeah.\n\nChannel 1: yep, pull my head in and not do anything anything done, basically.\n\nChannel 0: Yeah. Absolutely. Well, I'm glad you're feeling better. I'm glad you're on the mend. That's the main thing.\n\nYeah.\n\nChannel 1: Yeah. Yeah. Look. No no more operations. They're all done now.\n\nSo\n\nChannel 0: Oh, that's\n\nChannel 1: it's all good.\n\nChannel 0: good.\n\nChannel 1: Well,\n\nChannel 0: Yeah.\n\nChannel 1: the knee was last year. The veins were the year before. Now this is done now. I'm done. No more hospitals.\n\nChannel 0: Hopefully,\n\nChannel 1: I'm finished.\n\nChannel 0: that's it. Yeah. You need a break.\n\nChannel 1: Yeah. Yeah. I do. I'm over the pain threshold to be honest. I'm just overpaying.\n\nSo just quickly, just wondering,\n\nChannel 0: Yeah. Yeah. Yes.\n\nChannel 1: I noticed these shares aren't doing marvelously well at the moment. I know it's the economy and everything's just upside down.\n\nChannel 0: Yeah.\n\nChannel 1: I mean, yeah, it comes and goes, and it's just up, down, up, down, up, down, up, down, but doesn't seem to be making much progress. So I was just wondering. I was looking\n\nChannel 0: Mhmm.\n\nChannel 1: at those shares from Elon Musk the other day, and I'm like, is it worthwhile looking at something like that, or is are they gone? Are they too expensive? Is it not worth the trouble?\n\nChannel 0: Well,\n\nChannel 1: I don't\n\nChannel 0: are\n\nChannel 1: know.\n\nChannel 0: you more talking about SpaceX? Or\n\nChannel 1: Yeah. The SpaceX shares.\n\nChannel 0: yep.\n\nChannel 1: Yeah.\n\nChannel 0: Yeah. So, I mean, you absolutely could look at putting some of that in there, but in all honesty, that is probably gonna increase your volatility because they are seen as quite risky. It has this IPO'd,\n\nChannel 1: Yep.\n\nChannel 0: and in all honesty, it is gonna go up and down pretty heavily. So at the moment,\n\nChannel 1: What\n\nChannel 0: they've\n\nChannel 1: I\n\nChannel 0: been\n\nChannel 1: thought.\n\nChannel 0: going gangbusters with the hype\n\nChannel 1: Yep.\n\nChannel 0: around it, but\n\nChannel 1: Yep.\n\nChannel 0: adding more of an individual company increases the volatility, increases those ups and downs.\n\nChannel 1: Yep.\n\nChannel 0: I could\n\nChannel 1: Yep.\n\nChannel 0: definitely be adding it in, but I don't think it would be a good thing. And,\n\nChannel 1: No.\n\nChannel 0: realistically,\n\nChannel 1: No.\n\nChannel 0: there is gonna be a point at the moment SpaceX hasn't been added to, like, the S and P 500 or any of the index\n\nChannel 1: No. That's\n\nChannel 0: funds,\n\nChannel 1: that.\n\nChannel 0: but over\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: time, they probably will. So\n\nChannel 1: Yes.\n\nChannel 0: and, like, Tesla's already considered one as as part of the index funds as well. So,\n\nChannel 1: Yep. Yep. Yep.\n\nChannel 0: yeah, so it\n\nChannel 1: Yep.\n\nChannel 0: will\n\nChannel 1: No.\n\nChannel 0: get added\n\nChannel 1: That's alright.\n\nChannel 0: to the index fund eventually, and you will have attached to it. But\n\nChannel 1: Yep.\n\nChannel 0: my biggest thing is at the moment, the hype is there, and everyone's buying into it because\n\nChannel 1: Yeah.\n\nChannel 0: it's new and exciting and fun. But what happens when that hype wears off when something happens or some bad news comes out\n\nChannel 1: Yeah.\n\nChannel 0: and everyone starts to sell that off very quickly, which could take a very massive dive. So\n\nChannel 1: Yes. Yeah. No. I\n\nChannel 0: yeah.\n\nChannel 1: I just thought I'd ask\n\nChannel 0: Yeah.\n\nChannel 1: a question. Is there\n\nChannel 0: Yeah.\n\nChannel 1: anything\n\nChannel 0: Of\n\nChannel 1: that\n\nChannel 0: course.\n\nChannel 1: we can we buy more gold? Is that worth\n\nChannel 0: Yeah.\n\nChannel 1: it? I noticed gold starting to come back a tiny bit today. It's up a bit. What about silver? Is there anything else that we can\n\nChannel 0: Yes.\n\nChannel 1: do just you know, that's not high risk stuff, but something that's gonna help. I I mean, put a few more coins in the coffer, so to speak, just to try and recruit some of those money that I, you know, went\n\nChannel 0: Yeah.\n\nChannel 1: and\n\nChannel 0: No. That's\n\nChannel 1: sent.\n\nChannel 0: okay. I'm just having a look. I'm pulling up the portfolio for both both the accounts together, sort of see\n\nChannel 1: Yeah.\n\nChannel 0: what it has been doing\n\nChannel 1: Well,\n\nChannel 0: just\n\nChannel 1: it's\n\nChannel 0: to kind\n\nChannel 1: something\n\nChannel 0: of break\n\nChannel 1: that\n\nChannel 0: the individual investments down. They're not doing it's it's only really the silver's taken a bit of a hit, and what's the other one here that's taking a little bit of a hit? So silver is down a little bit at the moment.\n\nChannel 1: Yep. Yep.\n\nChannel 0: Gold is down a little you're only about over the two portfolios, you're only down about three hang on. I've broken them up into two. So the pension account to begin with, you're down about 3% in gold at the moment. And\n\nChannel 1: Yeah.\n\nChannel 0: this is only in the last month, so I'm just looking very recently. And\n\nChannel 1: Yeah.\n\nChannel 0: silver's taken a bit of a hit at the moment about 5% down.\n\nChannel 1: Yep.\n\nChannel 0: But as a whole, in the last month, you've made over the entire portfolio, you've made 0.53%, which is about $707 in the pension. So it is up. It is making money. It is steadily climbing.\n\nChannel 1: Yeah.\n\nChannel 0: And with the super, the over the last month, again, 0.52%, which is $4,129 in the super account. So they are they are working. It's just that the silver and gold, the commodities are taking a bit of a dip with everything\n\nChannel 1: Yep.\n\nChannel 0: globally at the moment in the\n\nChannel 1: Yep.\n\nChannel 0: economy, but they are starting to come back a little bit as well. So, I mean,\n\nChannel 1: Okay.\n\nChannel 0: I you do have basically the highest level of alternatives like silver and gold that Hub will sort of allow. They won't let us put any more\n\nChannel 1: No.\n\nChannel 0: alternatives in your portfolio. And the biggest thing, because they are more volatile at the moment, I'm just more concerned about causing more volatility.\n\nChannel 1: Yep. Yeah. Yeah. I get it.\n\nChannel 0: The\n\nChannel 1: Yep.\n\nChannel 0: the dip is only small at the moment. If we add more, it takes a higher dip. It's gonna affect your portfolio\n\nChannel 1: Yeah.\n\nChannel 0: more.\n\nChannel 1: Yep. Yeah. Totally get it.\n\nChannel 0: But\n\nChannel 1: Yep.\n\nChannel 0: looking looking at the other investors, I mean, the Australian equities portion, you're up really, really well. So you've got your Vanguard diversified in the last two months. It's essentially made 2% on its own. The S and P five hundred's up over 3%. Your\n\nChannel 1: Yep.\n\nChannel 0: bonds are up over 2% there as well, and you've got the Australian equities portion in here at\n\nChannel 1: Yep.\n\nChannel 0: five percent. And\n\nChannel 1: Yep.\n\nChannel 0: the cash is up over 0.372, and your\n\nChannel 1: Yep.\n\nChannel 0: ClearBridge infrastructure is up over one. So they are doing really well. It has been I think with because of the volatility, because of what's\n\nChannel 1: Yeah.\n\nChannel 0: happening globally, but also here in Australia, we have high inflationary pressures, and that's sort of been causing a bit of a problem as well here. And with the investment switch, it's kind of all taken effect now. We've just gotta let the portfolio sort of start to work.\n\nChannel 1: Yeah.\n\nChannel 0: I'm just concerned\n\nChannel 1: Yep.\n\nChannel 0: adding more any one particular area will add that volatility and risk\n\nChannel 1: No.\n\nChannel 0: seeing more of a downturn for you, and I don't really wanna see that. I just wanna see it steadily coming back and climbing.\n\nChannel 1: Yeah. It's\n\nChannel 0: Hopefully\n\nChannel 1: actually clawing\n\nChannel 0: yeah.\n\nChannel 1: its way back at the moment. Yeah.\n\nChannel 0: It is. It is. It is. Definitely.\n\nChannel 1: Yeah.\n\nChannel 0: So\n\nChannel 1: Yeah.\n\nChannel 0: I\n\nChannel 1: Yeah.\n\nChannel 0: at the moment, I think the portfolio is where it needs to be. It is working back slowly. I think we just give it a bit more time, personally. Just let it sort of come back and and grow a little bit more. I mean, maybe reevaluate it again in another one or two\n\nChannel 1: Mhmm.\n\nChannel 0: months. Would that\n\nChannel 1: Yep.\n\nChannel 0: be okay with you?\n\nChannel 1: Yeah.\n\nChannel 0: Yes?\n\nChannel 1: No. That's fine. I just wanted to know your\n\nChannel 0: Yes.\n\nChannel 1: opinion on it. I just\n\nChannel 0: Yeah.\n\nChannel 1: yeah, because I like, last month, I mean, it just went down $20, bang, gone. And now\n\nChannel 0: Yeah.\n\nChannel 1: it's actually clawed its way back a bit, and it's just sitting under\n\nChannel 0: Yeah.\n\nChannel 1: the 700,000 again. And I'm like, okay.\n\nChannel 0: Yeah.\n\nChannel 1: So do we predict gold to come back again? Is is that something?\n\nChannel 0: Yeah. Yeah.\n\nChannel 1: Okay.\n\nChannel 0: Gold\n\nChannel 1: Right.\n\nChannel 0: is still very, very important in the portfolio. It is still very much wanted there. It just had a bit of an off point because it has been with the ups and downs, gold is being sold off. People are also taking profits through the end of the financial year as well.\n\nChannel 1: Yeah. Yep.\n\nChannel 0: But I do expect commodities are always gonna be wanted, and gold was up so high as well.\n\nChannel 1: It was. Yeah.\n\nChannel 0: It\n\nChannel 1: Yeah.\n\nChannel 0: made I think over the last couple of years, it's made, like, a 30 increase, which is absolutely astonishing.\n\nChannel 1: Mhmm.\n\nChannel 0: But,\n\nChannel 1: Yep.\n\nChannel 0: essentially, having a look at the projections I mean, where are we at at the moment? So having a look at what local economists is sort of all saying with, yeah, inflationary pressures, this is kind of affecting gold with profits being taken here and there at the end of the financial year.\n\nChannel 1: Yeah.\n\nChannel 0: The projection of gold is that may define finish the year off between they're expecting you to finish the year off between 5,200 and 6,300 per ounce. So\n\nChannel 1: Yep.\n\nChannel 0: they\n\nChannel 1: Which\n\nChannel 0: are\n\nChannel 1: is\n\nChannel 0: expecting\n\nChannel 1: good.\n\nChannel 0: it to kinda come back. It's\n\nChannel 1: Yep.\n\nChannel 0: just, yeah, taking a little bit of time at the moment.\n\nChannel 1: Yeah. No. That's\n\nChannel 0: Yeah.\n\nChannel 1: alright. I I know I was\n\nChannel 0: Yeah.\n\nChannel 1: sort of at at the maximum with that in the super, but I wasn't sure whether we were at the maximum capacity with the pension fund with the gold and silver.\n\nChannel 0: Yeah. Yeah. We've looked at it as a whole overall, and we are sort of at the maximum with all alternatives. And because it's it's the gold, the silver, but\n\nChannel 1: Okay.\n\nChannel 0: it's also the infrastructure as an alternative as well, and we need\n\nChannel 1: Yep.\n\nChannel 0: to have a bit of diversification by keeping the infrastructure in there.\n\nChannel 1: Yeah. Absolutely.\n\nChannel 0: So,\n\nChannel 1: Yep.\n\nChannel 0: yeah,\n\nChannel 1: Yep.\n\nChannel 0: but,\n\nChannel 1: Yep.\n\nChannel 0: like, the portfolio is definitely doing what I want it to. So\n\nChannel 1: Okay.\n\nChannel 0: with gold and silver being down at the moment, everything else is up. So it\n\nChannel 1: Yep.\n\nChannel 0: is working the way it's supposed to, where some investments\n\nChannel 1: Yep.\n\nChannel 0: might be having a downtime, others are seeing an uptime, and it's, you know, working overall. You're seeing an overall increase. So it is doing what it needs. So I think it just needs a little bit more time\n\nChannel 1: Yep.\n\nChannel 0: to\n\nChannel 1: Okay. Yep.\n\nChannel 0: to to take on board and just kinda compound\n\nChannel 1: Yep.\n\nChannel 0: a little bit.\n\nChannel 1: Yep.\n\nChannel 0: Did you want me to make a a time to maybe touch base in I can give you a call in maybe a month or two just to sort of see\n\nChannel 1: Yeah.\n\nChannel 0: how things\n\nChannel 1: Do that.\n\nChannel 0: are going\n\nChannel 1: We'll\n\nChannel 0: and reevaluate it.\n\nChannel 1: make a two month, Dana. We'll give it some\n\nChannel 0: Yep.\n\nChannel 1: time. And,\n\nChannel 0: Absolutely.\n\nChannel 1: yeah, we'll we'll have a chat a couple of months time and just, you know, just go over it again, just see how it's how it's going. But,\n\nChannel 0: Yep.\n\nChannel 1: yeah, look, I'm happy with all that. I totally get what you're saying. That's fine.\n\nChannel 0: Yep. Yeah.\n\nChannel 1: The other\n\nChannel 0: No.\n\nChannel 1: thing,\n\nChannel 0: That's all\n\nChannel 1: quickly,\n\nChannel 0: good.\n\nChannel 1: that I was\n\nChannel 0: Yeah.\n\nChannel 1: going to chat with you about is, Hub 24, when they stick in that money each month, for some reason, they stuck it, like, they they said the tenth and the twenty second. So\n\nChannel 0: Yeah.\n\nChannel 1: for some reason, it went in on the fifth, and I'm like, okay.\n\nChannel 0: Oh,\n\nChannel 1: They've changed the dates again. I'm like, Jesus. I wish\n\nChannel 0: was\n\nChannel 1: they'd give me notice when they do this stuff.\n\nChannel 0: yeah. I wonder if that was because of a weekend. So I know they sometimes change it because there's a weekend.\n\nChannel 1: Okay. Or a long weekend or something.\n\nChannel 0: Yeah. Let me\n\nChannel 1: Okay.\n\nChannel 0: have a look at what they've gotten here now. I wish they'd stopped changing that. I spoke to that video about that and said this is ridiculous. They should not be changing anything without letting us know.\n\nChannel 1: It stops around with my direct debits that come out. That's\n\nChannel 0: So\n\nChannel 1: the only reason.\n\nChannel 0: yeah.\n\nChannel 1: I'm like, oh\n\nChannel 0: No.\n\nChannel 1: my god.\n\nChannel 0: That's\n\nChannel 1: You\n\nChannel 0: understandable.\n\nChannel 1: you guys just give me some bloody notice when you do this, you know, like yeah.\n\nChannel 0: Absolutely. Let me have a look at the pens and payments and see when the next ones are due to come out for you just to make sure they're working. If they're not, I can change the text manually here for you. So the next one due okay. So the next one due is on the nineteenth of the sixth, and that's tomorrow, and that would be because the '20 twenty first is a public holiday.\n\nBut it used to come out on the twenty fourth, isn't it?\n\nChannel 1: Well, it was the twenty fourth, then they changed it to the twenty second. So I changed direct debits to the twenty second,\n\nChannel 0: It? Yeah.\n\nChannel 1: especially with the house mortgage coming out. And then I noticed the other day it came out on the fifth. I'm like, well, maybe because it was a public holiday long weekend. I I don't know. But I'm just like, oh god.\n\nCan you guys just\n\nChannel 0: Yeah.\n\nChannel 1: stick\n\nChannel 0: Yeah.\n\nChannel 1: to something?\n\nChannel 0: Absolutely.\n\nChannel 1: Yeah.\n\nChannel 0: Do you want me to change it back to the twenty second? Or do you like, because this one here is due to come out tomorrow, and it'll be in\n\nChannel 1: No.\n\nChannel 0: your account tomorrow ready for next week. Do you\n\nChannel 1: No.\n\nChannel 0: want me to\n\nChannel 1: Leave\n\nChannel 0: leave\n\nChannel 1: it,\n\nChannel 0: it as\n\nChannel 1: Dana.\n\nChannel 0: is?\n\nChannel 1: Yeah.\n\nChannel 0: Yes?\n\nChannel 1: Just leave it.\n\nChannel 0: Okay.\n\nChannel 1: Yeah. It's the it's the one that was the tenth that was sort of bothering me because I know that was comes in on the tenth, and then the tenth was changed to the fifth. And I'm just like, I don't know why you guys touched that. But\n\nChannel 0: Yeah. Yeah. Because\n\nChannel 1: yeah.\n\nChannel 0: the eighth in the eighth was a public holiday in New South Wales. So\n\nChannel 1: Okay.\n\nChannel 0: maybe that was kind of\n\nChannel 1: That's\n\nChannel 0: a thing for them. I don't\n\nChannel 1: Yep.\n\nChannel 0: know if their payments kinda came out of Sydney or, like, how that works on their end, but they might have\n\nChannel 1: No.\n\nChannel 0: changed that then for that. And then it's kind of discontinued to that pattern. But what\n\nChannel 1: Yep.\n\nChannel 0: I'll do is I will have a look at it. So it's the nineteenth now, and then the next one will be on the third because that's two weeks after,\n\nChannel 1: Right.\n\nChannel 0: and then the seventeenth. So\n\nChannel 1: Okay.\n\nChannel 0: it's gonna continue in this pattern continuously. Are you happy with that?\n\nChannel 1: Yeah. Just leave it at that because now I've changed changed stuff around again.\n\nChannel 0: Oh,\n\nChannel 1: So\n\nChannel 0: I'm so\n\nChannel 1: yeah.\n\nChannel 0: sorry.\n\nChannel 1: No. That's\n\nChannel 0: I will\n\nChannel 1: alright. It's\n\nChannel 0: keep\n\nChannel 1: not your\n\nChannel 0: checking\n\nChannel 1: fault.\n\nChannel 0: this pattern over the next few weeks just to make sure nothing changes.\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: And I'll I'll keep tracking it just so if it does change, I'll go back to the BDM and go, none of that. This is not okay. This keeps changing.\n\nChannel 1: Yeah.\n\nChannel 0: Get\n\nChannel 1: Yep.\n\nChannel 0: them to stop moving things around, and I'll\n\nChannel 1: Yeah.\n\nChannel 0: just cause\n\nChannel 1: Or\n\nChannel 0: a bit\n\nChannel 1: if they\n\nChannel 0: more\n\nChannel 1: just\n\nChannel 0: of a\n\nChannel 1: let\n\nChannel 0: complaint\n\nChannel 1: me\n\nChannel 0: around that.\n\nChannel 1: yeah. Just let me know if they're gonna do it. Like,\n\nChannel 0: Yeah.\n\nChannel 1: if they can let me know. But, yeah, anyways, just\n\nChannel 0: That's\n\nChannel 1: I was\n\nChannel 0: okay.\n\nChannel 1: trying to get up a plane on the bum, but, anyway, that's okay. Alright.\n\nChannel 0: Oh, absolutely. No. That's alright. I'll put in my calendar to track it every fortnight for you, and if I see anything, I'll let you know. Okay.\n\nChannel 1: Thanks, John. And two months time, we'll have a quick chat. Just yeah. You send\n\nChannel 0: Yep.\n\nChannel 1: me a date when you're ready. I don't know. Just\n\nChannel 0: Yep.\n\nChannel 1: pencil it in. That's all\n\nChannel 0: That's\n\nChannel 1: good.\n\nChannel 0: alright. I'll get the girls to give you a call and book you in for the time that suits you. Easy.\n\nChannel 1: Yeah. Okay. And you're okay? You're all good?\n\nChannel 0: Yeah. I'm fine. I was off this week with a bit of a sore back, but,\n\nChannel 1: Oh, yes.\n\nChannel 0: yeah, it's just just the whole getting older. The body's falling apart, unfortunately.\n\nChannel 1: You know, I know. Right? It\n\nChannel 0: Oh,\n\nChannel 1: just\n\nChannel 0: but no.\n\nChannel 1: comes\n\nChannel 0: It's\n\nChannel 1: with it.\n\nChannel 0: that's it. But, no, all\n\nChannel 1: But\n\nChannel 0: good. Very busy at the moment, but I do\n\nChannel 1: I\n\nChannel 0: love\n\nChannel 1: know.\n\nChannel 0: it. It's all\n\nChannel 1: Yeah.\n\nChannel 0: yeah. End of financial year, pensions are coming up. Everything needs\n\nChannel 1: Oh,\n\nChannel 0: to be reevaluated\n\nChannel 1: yeah.\n\nChannel 0: and and then\n\nChannel 1: Yeah.\n\nChannel 0: market volatility as well. So there's\n\nChannel 1: Yeah.\n\nChannel 0: just a lot.\n\nChannel 1: Yeah.\n\nChannel 0: But it's good.\n\nChannel 1: Yeah.\n\nChannel 0: I enjoy it.\n\nChannel 1: We send a financial year. I don't pay tax on any of this, do I?\n\nChannel 0: Nope. It's all that was within the super system for you, so\n\nChannel 1: Yeah.\n\nChannel 0: you're fine.\n\nChannel 1: That's right. Yep.\n\nChannel 0: Yep.\n\nChannel 1: Okeydokey.\n\nChannel 0: Yep.\n\nChannel 1: Alright, Tom. Well,\n\nChannel 0: All\n\nChannel 1: you\n\nChannel 0: good.\n\nChannel 1: have a good rest of the day and take care of yourself.\n\nChannel 0: Mhmm. Alright. Well, thank you so much. You too. Rest up.\n\nChannel 1: Oh,\n\nChannel 0: Have a\n\nChannel 1: yeah.\n\nChannel 0: safe\n\nChannel 1: I'm\n\nChannel 0: recovery.\n\nChannel 1: good. So many only so many books you can read in a day, though, dang.\n\nChannel 0: Oh, absolutely. Is getting in your spa gonna help a little bit with the recovery, or they're saying keep it dry and don't get in the water?\n\nChannel 1: I'm not allowed in the in the pool at all because of the infection, so I've turned the heater off in the pool. So, no, that's\n\nChannel 0: Yeah.\n\nChannel 1: out for now. But, anyway, that's fine.\n\nChannel 0: Yeah.\n\nChannel 1: Yeah. I just putter around.\n\nChannel 0: Yeah.\n\nChannel 1: Yeah. Okay.\n\nChannel 0: Well, rest up, and I hope you have a good restful weekend.\n\nChannel 1: I will. Alright. You too. Take care.\n\nChannel 0: Thanks, Julie. No worries.\n\nChannel 1: Alright.\n\nChannel 0: I'll talk\n\nChannel 1: Bye.\n\nChannel 0: to you soon. Thanks. See\n\nChannel 1: See\n\nChannel 0: you later.","paragraphs":[{"sentences":[{"text":"Hey, Sammy.","start":1.36,"end":2.1799998,"sentiment":"neutral","sentiment_score":0.08979332819581032}],"sentiment":"neutral","sentiment_score":0.08979332819581032,"channel":0,"num_words":2,"start":1.36,"end":2.1799998},{"sentences":[{"text":"Hi, Dana.","start":2.72,"end":3.4399998,"sentiment":"neutral","sentiment_score":0.18584044277668},{"text":"How are you?","start":3.4399998,"end":4.26,"sentiment":"neutral","sentiment_score":0.2365020513534546}],"sentiment":"neutral","sentiment_score":0.21623740792274476,"channel":1,"num_words":5,"start":2.72,"end":4.26},{"sentences":[{"text":"I'm good.","start":4.48,"end":4.96,"sentiment":"positive","sentiment_score":0.4627116769552231},{"text":"How are you?","start":4.96,"end":5.7799997,"sentiment":"neutral","sentiment_score":0.2980390191078186}],"sentiment":"positive","sentiment_score":0.3639080822467804,"channel":0,"num_words":5,"start":4.48,"end":5.7799997},{"sentences":[{"text":"Yeah.","start":6.16,"end":6.56,"sentiment":"neutral","sentiment_score":0.30417853593826294},{"text":"Good.","start":6.56,"end":6.8799996,"sentiment":"positive","sentiment_score":0.516098141670227},{"text":"Thank you.","start":6.8799996,"end":7.62,"sentiment":"positive","sentiment_score":0.5508719086647034},{"text":"I've got Julie May on the phone, and she's asked to have a chat with you relating some share information.","start":8.0,"end":14.34,"sentiment":"neutral","sentiment_score":0.10545011982321739}],"sentiment":"neutral","sentiment_score":0.1679592871417602,"channel":1,"num_words":24,"start":6.16,"end":14.34},{"sentences":[{"text":"Yeah.","start":15.745,"end":16.244999,"sentiment":"neutral","sentiment_score":0.043537430465221405}],"sentiment":"neutral","sentiment_score":0.043537430465221405,"channel":0,"num_words":1,"start":15.745,"end":16.244999},{"sentences":[{"text":"Did you have time now for a chat, or did you want me to schedule it in?","start":16.095,"end":20.195,"sentiment":"neutral","sentiment_score":0.02797592738095452}],"sentiment":"neutral","sentiment_score":0.02797592738095452,"channel":1,"num_words":17,"start":16.095,"end":20.195},{"sentences":[{"text":"No.","start":19.904999,"end":20.305,"sentiment":"neutral","sentiment_score":0.04488923028111458},{"text":"That's absolutely fine.","start":20.305,"end":21.585,"sentiment":"neutral","sentiment_score":0.12097438921531041},{"text":"Not a problem.","start":21.585,"end":22.404999,"sentiment":"neutral","sentiment_score":0.1739457647005717}],"sentiment":"neutral","sentiment_score":0.13280709886125155,"channel":0,"num_words":7,"start":19.904999,"end":22.404999},{"sentences":[{"text":"That's 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a good rest of the day and take care of yourself.","start":904.525,"end":907.025,"sentiment":"positive","sentiment_score":0.39564024408658344}],"sentiment":"positive","sentiment_score":0.39564024408658344,"channel":1,"num_words":12,"start":904.525,"end":907.025},{"sentences":[{"text":"Mhmm.","start":906.67,"end":907.17,"sentiment":"neutral","sentiment_score":0.07855559140443802},{"text":"Alright.","start":907.63,"end":907.95,"sentiment":"neutral","sentiment_score":0.1626279354095459},{"text":"Well, thank you so much.","start":907.95,"end":909.23,"sentiment":"positive","sentiment_score":0.4744814455509186},{"text":"You too.","start":909.23,"end":909.87,"sentiment":"neutral","sentiment_score":0.23559772223234177},{"text":"Rest 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many only so many books you can read in a day, though, dang.","start":912.68506,"end":916.145,"sentiment":"neutral","sentiment_score":0.04257328116468021}],"sentiment":"neutral","sentiment_score":0.0588292196393013,"channel":1,"num_words":15,"start":911.645,"end":916.145},{"sentences":[{"text":"Oh, absolutely.","start":916.635,"end":917.615,"sentiment":"neutral","sentiment_score":0.11586343124508858},{"text":"Is getting in your spa gonna help a little bit with the recovery, or they're saying keep it dry and don't get in the water?","start":918.155,"end":923.455,"sentiment":"neutral","sentiment_score":0.0615092471241951}],"sentiment":"neutral","sentiment_score":0.06553548298500202,"channel":0,"num_words":27,"start":916.635,"end":923.455},{"sentences":[{"text":"I'm not allowed in the in the pool at all because of the infection, so I've turned the heater off in the pool.","start":923.67,"end":928.70996,"sentiment":"negative","sentiment_score":-0.35566306891648664},{"text":"So, no, that's","start":928.70996,"end":930.31,"sentiment":"neutral","sentiment_score":-0.10565911481777827}],"sentiment":"neutral","sentiment_score":-0.3268164588281742,"channel":1,"num_words":26,"start":923.67,"end":930.31},{"sentences":[{"text":"Yeah.","start":929.99,"end":930.49,"sentiment":"neutral","sentiment_score":-0.0547272264957428}],"sentiment":"neutral","sentiment_score":-0.0547272264957428,"channel":0,"num_words":1,"start":929.99,"end":930.49},{"sentences":[{"text":"out for now.","start":930.31,"end":931.45,"sentiment":"neutral","sentiment_score":-0.14642592519521713},{"text":"But, anyway, that's fine.","start":931.51,"end":934.00494,"sentiment":"neutral","sentiment_score":0.05424081813544035}],"sentiment":"neutral","sentiment_score":-0.03175921472055571,"channel":1,"num_words":7,"start":930.31,"end":934.00494},{"sentences":[{"text":"Yeah.","start":933.99,"end":934.49,"sentiment":"neutral","sentiment_score":0.13152296841144562}],"sentiment":"neutral","sentiment_score":0.13152296841144562,"channel":0,"num_words":1,"start":933.99,"end":934.49},{"sentences":[{"text":"Yeah.","start":934.545,"end":935.045,"sentiment":"neutral","sentiment_score":0.13552933931350708},{"text":"I just putter around.","start":935.105,"end":936.40497,"sentiment":"neutral","sentiment_score":0.12843609601259232}],"sentiment":"neutral","sentiment_score":0.12985474467277527,"channel":1,"num_words":5,"start":934.545,"end":936.40497},{"sentences":[{"text":"Yeah.","start":938.085,"end":938.585,"sentiment":"neutral","sentiment_score":0.13351452350616455}],"sentiment":"neutral","sentiment_score":0.13351452350616455,"channel":0,"num_words":1,"start":938.085,"end":938.585},{"sentences":[{"text":"Yeah.","start":938.305,"end":938.805,"sentiment":"neutral","sentiment_score":0.14448106288909912},{"text":"Okay.","start":939.28485,"end":939.78485,"sentiment":"neutral","sentiment_score":0.21931059658527377}],"sentiment":"neutral","sentiment_score":0.18189582973718643,"channel":1,"num_words":2,"start":938.305,"end":939.78485},{"sentences":[{"text":"Well, rest up, and I hope you have a good restful 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worries.","start":946.885,"end":947.525,"sentiment":"positive","sentiment_score":0.3656599372625351}],"sentiment":"positive","sentiment_score":0.5090390369296074,"channel":0,"num_words":4,"start":945.84503,"end":947.525},{"sentences":[{"text":"Alright.","start":947.20483,"end":947.70483,"sentiment":"neutral","sentiment_score":0.2960425615310669}],"sentiment":"neutral","sentiment_score":0.2960425615310669,"channel":1,"num_words":1,"start":947.20483,"end":947.70483},{"sentences":[{"text":"I'll talk","start":947.525,"end":948.005,"sentiment":"neutral","sentiment_score":0.29793426394462585}],"sentiment":"neutral","sentiment_score":0.29793426394462585,"channel":0,"num_words":2,"start":947.525,"end":948.005},{"sentences":[{"text":"Bye.","start":948.0048,"end":948.5048,"sentiment":"neutral","sentiment_score":0.2626968324184418}],"sentiment":"neutral","sentiment_score":0.2626968324184418,"channel":1,"num_words":1,"start":948.0048,"end":948.5048},{"sentences":[{"text":"to you soon.","start":948.005,"end":948.565,"sentiment":"neutral","sentiment_score":0.302947536110878},{"text":"Thanks.","start":948.565,"end":948.885,"sentiment":"positive","sentiment_score":0.6556703448295593},{"text":"See","start":948.885,"end":949.045,"sentiment":"positive","sentiment_score":0.3863412141799927}],"sentiment":"positive","sentiment_score":0.3901708334684372,"channel":0,"num_words":5,"start":948.005,"end":949.045},{"sentences":[{"text":"See","start":949.04486,"end":949.54486,"sentiment":"positive","sentiment_score":0.4371976852416992}],"sentiment":"positive","sentiment_score":0.4371976852416992,"channel":1,"num_words":1,"start":949.04486,"end":949.54486},{"sentences":[{"text":"you later.","start":949.045,"end":949.625,"sentiment":"neutral","sentiment_score":0.21507347375154495}],"sentiment":"neutral","sentiment_score":0.21507347375154495,"channel":0,"num_words":2,"start":949.045,"end":949.625}]},"summary":{"result":"success","short":"In this conversation, various speakers discuss the potential impact of inflationary pressures on the gold and silver markets and the importance of investing in gold and silver in the portfolio. They express concern about the potential for volatility and risk in the portfolio, but note the importance of investing in gold and silver. The speakers also discuss changes to financial information and the impact of market volatility and COVID-19 on the customer's health. The conversation ends with the agent reminding the customer to stay safe and wishing them a good weekend."},"intents":{"segments":[{"text":"I've got Julie May on the phone, and she's asked to have a chat with you relating some share information. Yeah. Did you have time now for a chat, or did you want me to schedule it in? No.","start_word":16,"end_word":54,"intents":[{"intent":"Schedule chat","confidence_score":0.6136986}]},{"text":"I passed her through security, and I just let her know. I'll I'll see if Dana's available, but if not, you'll come back to me. But she's all passed Yeah. through security. Excellent.","start_word":66,"end_word":98,"intents":[{"intent":"Inform about security","confidence_score":0.0025466518}]},{"text":"You can send Alright. that through. Easy done.","start_word":99,"end_word":106,"intents":[{"intent":"Send information","confidence_score":0.05328005}]},{"text":"Thanks, Dana. In 3 Thanks.","start_word":108,"end_word":112,"intents":[{"intent":"Express gratitude","confidence_score":0.20860378}]},{"text":"21, you have Julie May. Thanks. Hi, Usaina. How are you? Hey, Dana.","start_word":113,"end_word":125,"intents":[{"intent":"Confirm identity","confidence_score":0.00497242}]},{"text":"I know it used to be about six odd weeks. Is recovery a little bit faster now? I wouldn't say faster.","start_word":173,"end_word":193,"intents":[{"intent":"Ask about recovery time","confidence_score":0.029510666}]},{"text":"I know it used to be about six odd weeks. Is recovery a little bit faster now? I wouldn't say faster. They still said six weeks. Yeah.","start_word":173,"end_word":199,"intents":[{"intent":"Discuss recovery time","confidence_score":0.012556031}]},{"text":"So, yeah, a little bit uncomfortable, but, like, I'm getting around. I'm fine, and I feel okay. It's just, Yeah.","start_word":256,"end_word":275,"intents":[{"intent":"Express discomfort","confidence_score":0.041812036}]},{"text":"I noticed these shares aren't doing marvelously well at the moment. I know it's the economy and everything's just upside down. Yeah.","start_word":381,"end_word":402,"intents":[{"intent":"Analyze stock performance","confidence_score":0.0025660633}]},{"text":"I'm just having a look. I'm pulling up the portfolio for both both the accounts together, sort of see Yeah.","start_word":843,"end_word":862,"intents":[{"intent":"Analyze investing portfolio","confidence_score":0.0005949561}]},{"text":"Gold is down a little you're only about over the two portfolios, you're only down about three hang on. I've broken them up into two. So the pension account to begin with, you're down about 3% in gold at the moment. And Yeah.","start_word":922,"end_word":964,"intents":[{"intent":"Analyze gold portfolios","confidence_score":0.21819422}]},{"text":"So you've got your Vanguard diversified in the last two months. It's essentially made 2% on its own. The S and P five hundred's up over 3%. Your Yep. bonds are up over 2% there as well, and you've got the Australian equities portion in here at Yep. five percent.","start_word":1206,"end_word":1255,"intents":[{"intent":"Analyze portfolio performance","confidence_score":0.10566214}]},{"text":"So do we predict gold to come back again? Is is that something?","start_word":1530,"end_word":1542,"intents":[{"intent":"Predict gold future","confidence_score":0.0038945593},{"intent":"Understand gold prices","confidence_score":0.00048269235},{"intent":"Evaluate gold projections","confidence_score":0.031779878}]},{"text":"It just had a bit of an off point because it has been with the ups and downs, gold is being sold off. People are also taking profits through the end of the financial year as well.","start_word":1563,"end_word":1599,"intents":[{"intent":"Discuss if gold will be sold off","confidence_score":0.000006714867}]},{"text":"So having a look at what local economists is sort of all saying with, yeah, inflationary pressures, this is kind of affecting gold with profits being taken here and there at the end of the financial year. Yeah.","start_word":1663,"end_word":1700,"intents":[{"intent":"Describe inflationary pressures","confidence_score":0.00024306784}]},{"text":"sort of at at the maximum with that in the super, but I wasn't sure whether we were at the maximum capacity with the pension fund with the gold and silver. Yeah.","start_word":1765,"end_word":1796,"intents":[{"intent":"Discuss future capacity of pension fund","confidence_score":0.00024148403}]},{"text":"it's also the infrastructure as an alternative as well, and we need Yep.","start_word":1827,"end_word":1839,"intents":[{"intent":"Discuss gold need for infrastructure","confidence_score":0.00007316212}]},{"text":"the portfolio is definitely doing what I want it to. So Okay.","start_word":1861,"end_word":1872,"intents":[{"intent":"Discuss portfolio and investment portfolio","confidence_score":0.0008174215}]},{"text":"Did you want me to make a a time to maybe touch base in I can give you a call in maybe a month or two just to sort of see Yeah.","start_word":1957,"end_word":1988,"intents":[{"intent":"Schedule call","confidence_score":0.109281234}]},{"text":"are going We'll and reevaluate it. make a two month, Dana. We'll give it some Yep. time.","start_word":1993,"end_word":2009,"intents":[{"intent":"Reevaluate portfolio","confidence_score":0.020071281}]},{"text":"So the next one due is on the nineteenth of the sixth, and that's tomorrow, and that would be because the '20 twenty first is a public holiday. But it used to come out on the twenty fourth, isn't it?","start_word":2297,"end_word":2336,"intents":[{"intent":"Change due dates","confidence_score":0.0044724657},{"intent":"Change due dates","confidence_score":0.031325754},{"intent":"Change due date","confidence_score":0.1524397}]},{"text":"So I changed direct debits to the twenty second, It?","start_word":2351,"end_word":2360,"intents":[{"intent":"Update direct debits","confidence_score":0.0049636983}]},{"text":"It's the it's the one that was the tenth that was sort of bothering me because I know that was comes in on the tenth, and then the tenth was changed to the fifth. And I'm just like, I don't know why you guys touched that. But Yeah.","start_word":2474,"end_word":2521,"intents":[{"intent":"Fix payment issue","confidence_score":0.012433568}]},{"text":"And two months time, we'll have a quick chat. Just yeah.","start_word":2813,"end_word":2823,"intents":[{"intent":"Schedule chat","confidence_score":0.075416364}]}]},"sentiments":{"segments":[{"text":"Hey, Sammy. Hi, Dana. How are you?","start_word":0,"end_word":6,"sentiment":"neutral","sentiment_score":0.1681976020336151},{"text":"I'm good.","start_word":7,"end_word":8,"sentiment":"positive","sentiment_score":0.46048852801322937},{"text":"How are you? Yeah.","start_word":9,"end_word":12,"sentiment":"neutral","sentiment_score":0.30613839626312256},{"text":"Good. Thank you.","start_word":13,"end_word":15,"sentiment":"positive","sentiment_score":0.5256787538528442},{"text":"I've got Julie May on the phone, and she's asked to have a chat with you relating some share information. Yeah. Did you have time now for a chat, or did you want me to schedule it in? No. That's absolutely fine. Not a problem. That's okay? Alright. Perfect. Yeah. I passed her through security, and I just let her know. I'll I'll see if Dana's available, but if not, you'll come back to me. But she's all passed Yeah. through security.","start_word":16,"end_word":97,"sentiment":"neutral","sentiment_score":0.07075946778059006},{"text":"Excellent.","start_word":98,"end_word":98,"sentiment":"positive","sentiment_score":0.3882569074630738},{"text":"You can send Alright. that through.","start_word":99,"end_word":104,"sentiment":"neutral","sentiment_score":0.26692405343055725},{"text":"Easy done.","start_word":105,"end_word":106,"sentiment":"positive","sentiment_score":0.385545939207077},{"text":"Okay. Thanks, Dana. In 3 Thanks. 21, you have Julie May. Thanks. Hi, Usaina. How are you? Hey, Dana. How are you doing? I'm good. How are you? I'm well. I'm well. Yeah. Out of hospital and back on my feet again. Oh, Yep. that is All good. good. Good Yeah. good to hear. Hysterectomy is another fun. No. No. What's the recovery like for you? I know it used to be about six odd weeks. Is recovery a little bit faster now? I wouldn't say faster. They still said six weeks. Yeah. So I'm four weeks now. Okay. So, basically yeah. Look. I'm fine. I just gotta remember not to lift anything. Yeah. But, yeah, Yeah. I mean, all up is gonna take probably six months before Yeah. everything goes back to normal. But until the stitches dissolve, which they're just not, and that takes about eight weeks. So, yeah, a little bit uncomfortable, but, like, I'm getting around. I'm fine, and I feel okay. It's just, Yeah. yep, pull my head in and not do anything anything done, basically. Yeah. Absolutely.","start_word":107,"end_word":289,"sentiment":"neutral","sentiment_score":0.03574584797024727},{"text":"Well, I'm glad you're feeling better. I'm glad you're on the mend. That's the main thing.","start_word":290,"end_word":305,"sentiment":"positive","sentiment_score":0.5784634947776794},{"text":"Yeah. Yeah. Yeah. Look. No no more operations. They're all done now.","start_word":306,"end_word":317,"sentiment":"neutral","sentiment_score":0.096199132502079},{"text":"So Oh, that's it's all good. good.","start_word":318,"end_word":324,"sentiment":"positive","sentiment_score":0.4672532379627228},{"text":"Well, Yeah. the knee was last year. The veins were the year before. Now this is done now. I'm done. No more hospitals. Hopefully, I'm finished. that's it. Yeah. You need a break. Yeah. Yeah. I do. I'm over the pain threshold to be honest. I'm just overpaying. So just quickly, just wondering, Yeah. Yeah. Yes. I noticed these shares aren't doing marvelously well at the moment.","start_word":325,"end_word":391,"sentiment":"neutral","sentiment_score":-0.11903011798858644},{"text":"I know it's the economy and everything's just upside down.","start_word":392,"end_word":401,"sentiment":"negative","sentiment_score":-0.3965643346309662},{"text":"Yeah. I mean, yeah, it comes and goes, and it's just up, down, up, down, up, down, up, down, but doesn't seem to be making much progress. So I was just wondering. I was looking Mhmm. at those shares from Elon Musk the other day, and I'm like, is it worthwhile looking at something like that, or is are they gone? Are they too expensive? Is it not worth the trouble? Well, I don't are know. you more talking about SpaceX? Or Yeah. The SpaceX shares. yep. Yeah. Yeah. So, I mean, you absolutely could look at putting some of that in there, but in all honesty, that is probably gonna increase your volatility because they are seen as quite risky. It has this IPO'd, Yep. and in all honesty, it is gonna go up and down pretty heavily. So at the moment, What they've I been thought. going gangbusters with the hype Yep. around it, but Yep. adding more of an individual company increases the volatility, increases those ups and downs. Yep. I could Yep. definitely be adding it in, but I don't think it would be a good thing. And, No. realistically, No. there is gonna be a point at the moment SpaceX hasn't been added to, like, the S and P 500 or any of the index No. That's funds, that. but over Yeah. Yeah. time, they probably will. So Yes. and, like, Tesla's already considered one as as part of the index funds as well. So, Yep. Yep. Yep. yeah, so it Yep. will No. get added That's alright. to the index fund eventually, and you will have attached to it. But Yep. my biggest thing is at the moment, the hype is there, and everyone's buying into it because Yeah. it's new and exciting and fun.","start_word":402,"end_word":702,"sentiment":"neutral","sentiment_score":-0.08518437109384809},{"text":"But what happens when that hype wears off when something happens or some bad news comes out Yeah. and everyone starts to sell that off very quickly, which could take a very massive dive.","start_word":703,"end_word":736,"sentiment":"negative","sentiment_score":-0.45632192492485046},{"text":"So Yes. Yeah. No. I yeah. I just thought I'd ask Yeah. a question. Is there Yeah. anything Of that course. we can we buy more gold? Is that worth Yeah. it? I noticed gold starting to come back a tiny bit today. It's up a bit. What about silver? Is there anything else that we can Yes. do just you know, that's not high risk stuff, but something that's gonna help. I I mean, put a few more coins in the coffer, so to speak, just to try and recruit some of those money that I, you know, went Yeah. and No. That's sent. okay. I'm just having a look. I'm pulling up the portfolio for both both the accounts together, sort of see Yeah. what it has been doing Well, just it's to kind something of break that the individual investments down.","start_word":737,"end_word":880,"sentiment":"neutral","sentiment_score":0.05385452136397362},{"text":"They're not doing it's it's only really the silver's taken a bit of a hit, and what's the other one here that's taking a little bit of a hit?","start_word":881,"end_word":909,"sentiment":"negative","sentiment_score":-0.3759884536266327},{"text":"So silver is down a little bit at the moment. Yep. Yep. Gold is down a little you're only about over the two portfolios, you're only down about three hang on. I've broken them up into two. So the pension account to begin with, you're down about 3% in gold at the moment. And Yeah. this is only in the last month, so I'm just looking very recently. And Yeah. silver's taken a bit of a hit at the moment about 5% down. Yep. But as a whole, in the last month, you've made over the entire portfolio, you've made 0.53%, which is about $707 in the pension.","start_word":910,"end_word":1017,"sentiment":"neutral","sentiment_score":-0.0687764510512352},{"text":"So it is up. It is making money. It is steadily climbing.","start_word":1018,"end_word":1029,"sentiment":"positive","sentiment_score":0.5643051862716675},{"text":"Yeah. And with the super, the over the last month, again, 0.52%, which is $4,129 in the super account. So they are they are working. It's just that the silver and gold, the commodities are taking a bit of a dip with everything Yep. globally at the moment in the Yep. economy, but they are starting to come back a little bit as well. So, I mean, Okay. I you do have basically the highest level of alternatives like silver and gold that Hub will sort of allow. They won't let us put any more No. alternatives in your portfolio.","start_word":1030,"end_word":1129,"sentiment":"neutral","sentiment_score":-0.052628058940172195},{"text":"And the biggest thing, because they are more volatile at the moment, I'm just more concerned about causing more volatility.","start_word":1130,"end_word":1149,"sentiment":"negative","sentiment_score":-0.3998749852180481},{"text":"Yep. Yeah. Yeah. I get it. The Yep. the dip is only small at the moment. If we add more, it takes a higher dip. It's gonna affect your portfolio Yeah. more. Yep. Yeah. Totally get it. But Yep.","start_word":1150,"end_word":1188,"sentiment":"neutral","sentiment_score":-0.10346012562513351},{"text":"looking looking at the other investors, I mean, the Australian equities portion, you're up really, really well. So you've got your Vanguard diversified in the last two months.","start_word":1189,"end_word":1216,"sentiment":"positive","sentiment_score":0.35360145568847656},{"text":"It's essentially made 2% on its own. The S and P five hundred's up over 3%. Your Yep. bonds are up over 2% there as well, and you've got the Australian equities portion in here at Yep. five percent. And Yep. the cash is up over 0.372, and your Yep.","start_word":1217,"end_word":1266,"sentiment":"neutral","sentiment_score":0.27628853917121887},{"text":"ClearBridge infrastructure is up over one. So they are doing really well.","start_word":1267,"end_word":1278,"sentiment":"positive","sentiment_score":0.4799416959285736},{"text":"It has been I think with because of the volatility, because of what's Yeah. happening globally, but also here in Australia, we have high inflationary pressures, and that's sort of been causing a bit of a problem as well here. And with the investment switch, it's kind of all taken effect now. We've just gotta let the portfolio sort of start to work. Yeah. I'm just concerned Yep. adding more any one particular area will add that volatility and risk No.","start_word":1279,"end_word":1359,"sentiment":"neutral","sentiment_score":-0.16735313832759857},{"text":"seeing more of a downturn for you, and I don't really wanna see that.","start_word":1360,"end_word":1373,"sentiment":"negative","sentiment_score":-0.3487858772277832},{"text":"I just wanna see it steadily coming back and climbing. Yeah. It's Hopefully actually clawing yeah. its way back at the moment. Yeah. It is. It is. It is. Definitely. Yeah. So Yeah. I Yeah. at the moment, I think the portfolio is where it needs to be. It is working back slowly. I think we just give it a bit more time, personally. Just let it sort of come back and and grow a little bit more. I mean, maybe reevaluate it again in another one or two Mhmm. months. Would that Yep. be okay with you? Yeah. Yes? No. That's fine. I just wanted to know your Yes. opinion on it. I just Yeah. yeah, because I like, last month, I mean, it just went down $20, bang, gone. And now Yeah. it's actually clawed its way back a bit, and it's just sitting under Yeah. the 700,000 again. And I'm like, okay. Yeah. So do we predict gold to come back again? Is is that something? Yeah. Yeah. Okay. Gold Right. is still very, very important in the portfolio. It is still very much wanted there. It just had a bit of an off point because it has been with the ups and downs, gold is being sold off. People are also taking profits through the end of the financial year as well. Yeah. Yep. But I do expect commodities are always gonna be wanted, and gold was up so high as well. It was. Yeah. It Yeah. made I think over the last couple of years, it's made, like, a 30 increase, which is absolutely astonishing. Mhmm. But, Yep. essentially, having a look at the projections I mean, where are we at at the moment? So having a look at what local economists is sort of all saying with, yeah, inflationary pressures, this is kind of affecting gold with profits being taken here and there at the end of the financial year. Yeah. The projection of gold is that may define finish the year off between they're expecting you to finish the year off between 5,200 and 6,300 per ounce. So Yep. they Which are is expecting good. it to kinda come back. It's just, Yep. yeah, taking a little bit of time at the moment. Yeah. No. That's Yeah. alright. I I know I was Yeah. sort of at at the maximum with that in the super, but I wasn't sure whether we were at the maximum capacity with the pension fund with the gold and silver. Yeah. Yeah. We've looked at it as a whole overall, and we are sort of at the maximum with all alternatives. And because it's it's the gold, the silver, but Okay. it's also the infrastructure as an alternative as well, and we need Yep. to have a bit of diversification by keeping the infrastructure in there. Yeah.","start_word":1374,"end_word":1852,"sentiment":"neutral","sentiment_score":0.019855016632499427},{"text":"Absolutely.","start_word":1853,"end_word":1853,"sentiment":"positive","sentiment_score":0.3999009132385254},{"text":"So, Yep. yeah, Yep. but, like, Yep.","start_word":1854,"end_word":1860,"sentiment":"neutral","sentiment_score":0.24990743398666385},{"text":"the portfolio is definitely doing what I want it to.","start_word":1861,"end_word":1870,"sentiment":"positive","sentiment_score":0.5980342626571655},{"text":"So Okay. with gold and silver being down at the moment, everything else is up. So it is Yep. working the way it's supposed to, where some investments Yep. might be having a downtime, others are seeing an uptime, and it's, you know, working overall. You're seeing an overall increase. So it is doing what it needs. So I think it just needs a little bit more time Yep. to Okay. Yep. to to take on board and just kinda compound Yep. a little bit. Yep. Did you want me to make a a time to maybe touch base in I can give you a call in maybe a month or two just to sort of see Yeah. how things Do that. are going We'll and reevaluate it. make a two month, Dana. We'll give it some Yep. time. And, Absolutely. yeah, we'll we'll have a chat a couple of months time and just, you know, just go over it again, just see how it's how it's going. But, Yep.","start_word":1871,"end_word":2040,"sentiment":"neutral","sentiment_score":0.07191979140043259},{"text":"yeah, look, I'm happy with all that. I totally get what you're saying. That's fine.","start_word":2041,"end_word":2055,"sentiment":"positive","sentiment_score":0.5078002214431763},{"text":"Yep. Yeah. The other No. thing, That's all quickly, good. that I was Yeah. going to chat with you about is, Hub 24, when they stick in that money each month, for some reason, they stuck it, like, they they said the tenth and the twenty second. So Yeah. for some reason, it went in on the fifth, and I'm like, okay. Oh, They've changed the dates again. I'm like, Jesus. I wish was they'd give me notice when they do this stuff. yeah. I wonder if that was because of a weekend. So I know they sometimes change it because there's a weekend. Okay. Or a long weekend or something. Yeah. Let me Okay. have a look at what they've gotten here now.","start_word":2056,"end_word":2179,"sentiment":"neutral","sentiment_score":0.024031023494899273},{"text":"I wish they'd stopped changing that. I spoke to that video about that and said this is ridiculous. They should not be changing anything without letting us know.","start_word":2180,"end_word":2207,"sentiment":"negative","sentiment_score":-0.46494948863983154},{"text":"It stops around with my direct debits that come out. That's So the only reason. yeah. I'm like, oh No. my god. That's You understandable. you guys just give me some bloody notice when you do this, you know, like yeah. Absolutely. Let me have a look at the pens and payments and see when the next ones are due to come out for you just to make sure they're working. If they're not, I can change the text manually here for you. So the next one due okay. So the next one due is on the nineteenth of the sixth, and that's tomorrow, and that would be because the '20 twenty first is a public holiday. But it used to come out on the twenty fourth, isn't it? Well, it was the twenty fourth, then they changed it to the twenty second. So I changed direct debits to the twenty second, It? Yeah. especially with the house mortgage coming out. And then I noticed the other day it came out on the fifth. I'm like, well, maybe because it was a public holiday long weekend. I I don't know. But I'm just like, oh god. Can you guys just Yeah. stick Yeah. to something? Absolutely. Yeah. Do you want me to change it back to the twenty second? Or do you like, because this one here is due to come out tomorrow, and it'll be in No. your account tomorrow ready for next week. Do you No. want me to Leave leave it, it as Dana. is? Yeah. Yes? Just leave it. Okay. Yeah. It's the it's the one that was the tenth that was sort of bothering me because I know that was comes in on the tenth, and then the tenth was changed to the fifth. And I'm just like, I don't know why you guys touched that. But Yeah. Yeah. Because yeah. the eighth in the eighth was a public holiday in New South Wales. So Okay. maybe that was kind of That's a thing for them. I don't Yep. know if their payments kinda came out of Sydney or, like, how that works on their end, but they might have No. changed that then for that. And then it's kind of discontinued to that pattern. But what Yep. I'll do is I will have a look at it. So it's the nineteenth now, and then the next one will be on the third because that's two weeks after, Right. and then the seventeenth. So Okay. it's gonna continue in this pattern continuously. Are you happy with that? Yeah. Just leave it at that because now I've changed changed stuff around again. Oh, So I'm so yeah. sorry. No. That's I will alright. It's keep not your checking fault. this pattern over the next few weeks just to make sure nothing changes. Yeah. Yeah. And I'll I'll keep tracking it just so if it does change, I'll go back to the BDM and go, none of that.","start_word":2208,"end_word":2708,"sentiment":"neutral","sentiment_score":-0.06085354945587065},{"text":"This is not okay. This keeps changing.","start_word":2709,"end_word":2715,"sentiment":"negative","sentiment_score":-0.4678177237510681},{"text":"Yeah. Get Yep. them to stop moving things around, and I'll Yeah. just cause Or a bit if they more just of a let complaint me around that. yeah. Just let me know if they're gonna do it. Like, Yeah. if they can let me know. But, yeah, anyways, just That's I was okay. trying to get up a plane on the bum, but, anyway, that's okay. Alright. Oh, absolutely. No. That's alright. I'll put in my calendar to track it every fortnight for you, and if I see anything, I'll let you know. Okay.","start_word":2716,"end_word":2810,"sentiment":"neutral","sentiment_score":0.007097934304099334},{"text":"Thanks, John.","start_word":2811,"end_word":2812,"sentiment":"positive","sentiment_score":0.45307669043540955},{"text":"And two months time, we'll have a quick chat. Just yeah. You send Yep. me a date when you're ready. I don't know. Just Yep. pencil it in. That's all That's good. alright. I'll get the girls to give you a call and book you in for the time that suits you. Easy. Yeah. Okay. And you're okay? You're all good? Yeah. I'm fine. I was off this week with a bit of a sore back, but, Oh, yes. yeah, it's just just the whole getting older.","start_word":2813,"end_word":2899,"sentiment":"neutral","sentiment_score":0.09631533175706863},{"text":"The body's falling apart, unfortunately.","start_word":2900,"end_word":2904,"sentiment":"negative","sentiment_score":-0.4257730543613434},{"text":"You know, I know. Right? It Oh, just but no. comes It's with it. that's it. But, no, all But good. Very busy at the moment, but I do I love know. it. It's all Yeah. yeah. End of financial year, pensions are coming up. Everything needs Oh, to be reevaluated yeah. and and then Yeah. market volatility as well. So there's Yeah. just a lot. Yeah. But it's good.","start_word":2905,"end_word":2974,"sentiment":"neutral","sentiment_score":-0.033490486443042755},{"text":"Yeah. I enjoy it.","start_word":2975,"end_word":2978,"sentiment":"positive","sentiment_score":0.4653263092041016},{"text":"We send a financial year. I don't pay tax on any of this, do I? Nope. It's all that was within the super system for you, so Yeah. you're fine. That's right. Yep. Yep. Okeydokey. Yep. Alright, Tom.","start_word":2979,"end_word":3016,"sentiment":"neutral","sentiment_score":0.1058180257678032},{"text":"Well, All you good. have a good rest of the day and take care of yourself.","start_word":3017,"end_word":3032,"sentiment":"positive","sentiment_score":0.3835127353668213},{"text":"Mhmm. Alright.","start_word":3033,"end_word":3034,"sentiment":"neutral","sentiment_score":0.11458659917116164},{"text":"Well, thank you so much.","start_word":3035,"end_word":3039,"sentiment":"positive","sentiment_score":0.4470258355140686},{"text":"You too. Rest up. Oh, Have a yeah. safe I'm recovery. good. So many only so many books you can read in a day, though, dang. Oh, absolutely. Is getting in your spa gonna help a little bit with the recovery, or they're saying keep it dry and don't get in the water?","start_word":3040,"end_word":3092,"sentiment":"neutral","sentiment_score":0.09926516021478853},{"text":"I'm not allowed in the in the pool at all because of the infection, so I've turned the heater off in the pool.","start_word":3093,"end_word":3115,"sentiment":"negative","sentiment_score":-0.34407898783683777},{"text":"So, no, Yeah. that's out for now. But, anyway, that's fine. Yeah. Yeah. I just putter around. Yeah. Yeah. Okay.","start_word":3116,"end_word":3135,"sentiment":"neutral","sentiment_score":0.035063814371824265},{"text":"Well, rest up, and I hope you have a good restful weekend. I will.","start_word":3136,"end_word":3149,"sentiment":"positive","sentiment_score":0.5870620012283325},{"text":"Alright. You too.","start_word":3150,"end_word":3152,"sentiment":"neutral","sentiment_score":0.3176007866859436},{"text":"Take care. Thanks, Julie. No worries.","start_word":3153,"end_word":3158,"sentiment":"positive","sentiment_score":0.5048448443412781},{"text":"Alright. I'll talk Bye. to you soon.","start_word":3159,"end_word":3165,"sentiment":"neutral","sentiment_score":0.2901316285133362},{"text":"Thanks. See See you later.","start_word":3166,"end_word":3170,"sentiment":"positive","sentiment_score":0.526390552520752}],"average":{"sentiment":"neutral","sentiment_score":0.005391485846460597}}}}