{"metadata":{"transaction_key":"deprecated","request_id":"019d997f-f3fd-7320-a65d-657c83eb850b","sha256":"6bf257f7d9da570cc9525c5ecacc7b63c11eda48f9c41dcaac42bce0c2c20a2e","created":"2026-04-17T03:33:14.309Z","duration":22.031937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":28,"output_tokens":28},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":28,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","confidence":1.0,"words":[{"word":"please","start":3.9199998,"end":4.3199997,"confidence":0.9951172,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.3306722342967987},{"word":"leave","start":4.3199997,"end":4.56,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.2637760043144226},{"word":"a","start":4.56,"end":4.64,"confidence":0.99902344,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.3803134858608246},{"word":"detailed","start":4.64,"end":5.04,"confidence":0.99902344,"punctuated_word":"detailed","sentiment":"negative","sentiment_score":-0.3529335558414459},{"word":"message","start":5.04,"end":5.52,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.3920946717262268},{"word":"after","start":5.52,"end":5.8399997,"confidence":0.9980469,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.28490811586380005},{"word":"the","start":5.8399997,"end":6.0,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.4013065993785858},{"word":"tone","start":6.0,"end":6.48,"confidence":0.9995117,"punctuated_word":"tone.","sentiment":"neutral","sentiment_score":-0.3158636689186096},{"word":"when","start":6.48,"end":6.72,"confidence":1.0,"punctuated_word":"When","sentiment":"neutral","sentiment_score":-0.18710216879844663},{"word":"you","start":6.72,"end":6.8799996,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.1616615504026413},{"word":"have","start":6.8799996,"end":7.04,"confidence":0.98828125,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.19928182661533356},{"word":"finished","start":7.04,"end":7.44,"confidence":1.0,"punctuated_word":"finished","sentiment":"neutral","sentiment_score":-0.25815314054489136},{"word":"recording","start":7.44,"end":7.9199996,"confidence":0.99853516,"punctuated_word":"recording,","sentiment":"neutral","sentiment_score":-0.1760760396718979},{"word":"you","start":7.9199996,"end":8.16,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.1491691768169403},{"word":"may","start":8.16,"end":8.24,"confidence":1.0,"punctuated_word":"may","sentiment":"neutral","sentiment_score":-0.14774534106254578},{"word":"hang","start":8.24,"end":8.559999,"confidence":1.0,"punctuated_word":"hang","sentiment":"neutral","sentiment_score":-0.210845947265625},{"word":"up","start":8.559999,"end":8.8,"confidence":0.7890625,"punctuated_word":"up,","sentiment":"neutral","sentiment_score":-0.12032058835029602},{"word":"or","start":8.8,"end":9.04,"confidence":1.0,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.15884292125701904},{"word":"press","start":9.04,"end":9.28,"confidence":1.0,"punctuated_word":"press","sentiment":"neutral","sentiment_score":-0.14228175580501556},{"word":"1","start":9.28,"end":9.5199995,"confidence":1.0,"punctuated_word":"1","sentiment":"neutral","sentiment_score":-0.09901484847068788},{"word":"for","start":9.5199995,"end":9.679999,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.08622917532920837},{"word":"more","start":9.679999,"end":9.92,"confidence":1.0,"punctuated_word":"more","sentiment":"neutral","sentiment_score":-0.05503654479980469},{"word":"options","start":9.92,"end":10.42,"confidence":1.0,"punctuated_word":"options.","sentiment":"neutral","sentiment_score":-0.04816213250160217}],"paragraphs":{"transcript":"\nPlease leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","paragraphs":[{"sentences":[{"text":"Please leave a detailed message after the tone.","start":3.9199998,"end":6.48,"sentiment":"negative","sentiment_score":-0.34023354202508926},{"text":"When you have finished recording, you may hang up, or press 1 for more options.","start":6.48,"end":10.42,"sentiment":"neutral","sentiment_score":-0.14666154384613037}],"sentiment":"neutral","sentiment_score":-0.2139909345170726,"num_words":23,"start":3.9199998,"end":10.42}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","paragraphs":[{"sentences":[{"text":"Please leave a detailed message after the tone.","start":3.9199998,"end":6.48,"sentiment":"negative","sentiment_score":-0.34023354202508926},{"text":"When you have finished recording, you may hang up, or press 1 for more options.","start":6.48,"end":10.42,"sentiment":"neutral","sentiment_score":-0.14666154384613037}],"sentiment":"neutral","sentiment_score":-0.2139909345170726,"channel":1,"num_words":23,"start":3.9199998,"end":10.42}]},"summary":{"result":"success","short":"Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options."},"intents":{"segments":[{"text":"When you have finished recording, you may hang up, or press 1 for more options.","start_word":8,"end_word":22,"intents":[{"intent":"Leave voicemail","confidence_score":0.055047803}]}]},"sentiments":{"segments":[{"text":"Please leave a detailed message after the tone.","start_word":0,"end_word":7,"sentiment":"negative","sentiment_score":-0.341804563999176},{"text":"When you have finished recording, you may hang up, or press 1 for more options.","start_word":8,"end_word":22,"sentiment":"neutral","sentiment_score":-0.14361990988254547}],"average":{"sentiment":"neutral","sentiment_score":-0.21440013817378453}}}}