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I I I haven't worked for about a couple of years now, so I've retired.","start":26.87,"end":30.57,"sentiment":"neutral","sentiment_score":-0.10953404428437352}],"sentiment":"neutral","sentiment_score":-0.10953404428437352,"channel":1,"num_words":16,"start":26.87,"end":30.57},{"sentences":[{"text":"I see.","start":31.98,"end":32.8,"sentiment":"neutral","sentiment_score":-0.04373658820986748},{"text":"Okay then.","start":33.18,"end":33.82,"sentiment":"neutral","sentiment_score":0.005064593628048897},{"text":"If in that's the case, updating the record.","start":33.82,"end":35.82,"sentiment":"neutral","sentiment_score":0.022677574306726456},{"text":"But thank you for taking this call.","start":35.82,"end":37.6,"sentiment":"positive","sentiment_score":0.4385999675307955}],"sentiment":"neutral","sentiment_score":0.16706717778977595,"channel":0,"num_words":19,"start":31.98,"end":37.6},{"sentences":[{"text":"No worries.","start":37.510002,"end":37.91,"sentiment":"neutral","sentiment_score":0.23370151966810226},{"text":"Thank","start":37.91,"end":38.07,"sentiment":"positive","sentiment_score":0.4559440612792969}],"sentiment":"neutral","sentiment_score":0.3077823668718338,"channel":1,"num_words":3,"start":37.510002,"end":38.07},{"sentences":[{"text":"Have 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IT employee from profit intelligence company called Gary from the company. The employee asked about Gary's background and retirement experience, and Gary explained that he retired from work for a few years ago. The call ended with the employee thanking Gary and saying goodbye."},"intents":{"segments":[{"text":"So I've retired. If this has I been see.","start_word":31,"end_word":39,"intents":[{"intent":"Change retirement status","confidence_score":0.00001358549}]}]},"sentiments":{"segments":[{"text":"Hello? Yes. Hi. Good morning, Gary. Mhmm. Yeah. Hello? Good day. Yes.","start_word":0,"end_word":11,"sentiment":"neutral","sentiment_score":0.1826445311307907},{"text":"Hi. Good day to you, Gary, calling from Vigilance AI. I hope you're doing well.","start_word":12,"end_word":26,"sentiment":"positive","sentiment_score":0.503452718257904},{"text":"Yeah. Not too bad. So I've retired. If this has I been see. IT You're no related. longer part Yes. Yeah. No. At I I I I I I haven't worked for about a couple of years now, so I've retired. I see. Okay then. If in that's the case, updating the record.","start_word":27,"end_word":79,"sentiment":"neutral","sentiment_score":-0.03676612675189972},{"text":"But thank you for taking this call.","start_word":80,"end_word":86,"sentiment":"positive","sentiment_score":0.438359409570694},{"text":"No worries.","start_word":87,"end_word":88,"sentiment":"neutral","sentiment_score":0.2440633773803711},{"text":"Thank Have a you.","start_word":89,"end_word":92,"sentiment":"positive","sentiment_score":0.4120895564556122},{"text":"Bye good bye. one.","start_word":93,"end_word":96,"sentiment":"neutral","sentiment_score":0.2611043453216553}],"average":{"sentiment":"neutral","sentiment_score":0.14712004912526985}}}}