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Is today is today okay to go through things and do your annual review, or did you wanna make it another time when you're feeling better? Or Yeah. Yeah. Basically, I I've had a bit of a look at you're right. I've had a bit of a look at your BT, and I think I wanna go back and reassess BT and the investments within. Because this year, with everything, it's kind of been a bit up and down. It looks like we should probably update the advice, and there's some investments that aren't working very well at the moment. So I would like to just go back and maybe review all those for you. But what I'll do before I kinda go through all that in detail with you, I'll just quickly confirm moving forward. We do record our calls. Are you comfortable with me recording the call moving forward? Beautiful. And I'd have to just do a really quick security check there for you. Just need to confirm your full name, your date of birth, and address there for me. Oh, beautiful. Thank you so much for that. I'll try to limit how much you have to talk. I'm so sorry. Yeah. Oh, you oh, you poor thing, honestly. It's all good. I'll try to limit how much I have to talk as much as we can. Yeah. I I bet you are. You've had a lot. It's been a rough year and a bit, and it just seems to be stuck in that thing right for you, unfortunately. I'm so sorry. Yes. Yes. Yeah. Absolutely. All good. Well, I'll give you yeah. Let me know when you're ready. You have a drink, and you're good? Alright. So lastly, when I did your annual review, your balance then was sitting at a 249,443. Looking at your balance as of the July 29, which is when the documents were originally put together, you're at originally put together, you're at two 71338. And having a look at that now, I'm just seeing if the updated one has your balance. Sorry. And these are getting updated balance, and BT wasn't working properly this morning, so it was a little bit frustrating. That's exactly right. It's not working for me. No. Correct. Correct. That's that is the other good aspect to it. It's all protected. Yes. The the the balance should have gone up a little bit more since then because we have seen a little bit of an increase in things. But when I kinda look at your portfolio as a whole, in the last couple of years, we have seen some really good returns. It's not been bad at all. But this last twelve months, with everything that has been going on with the, you know, US and the run, what were the ups and downs in the market, and, obviously, here in Australia with high inflationary rates there as well, the investments have been affected. So your return for the last twelve months after fees, you're up only by 2.42%. It's a very small increase on last year, and it has a lot to do with what's been happening globally. But I've also had a bit of a look, and there's one of your underlying investments that's no longer performing very well. So, Bart has originally put you in for then along Australian equities investment, and that's a managed fund. It's an actively managed managed fund. The investment manager is supposed to be able to try and oh, no. They're not guaranteed to, but they're trying to outperform against the market, essentially trying to get greater levels of return. They haven't been able to do so this year, and we actually found out that one of their underlying investments, corporate traveler, is now on a trading halt and essentially being investigated. So we wanna look at swapping everyone out of that investment as soon as as soon as we possibly can just because it's now essentially, Benelon had to go back and reevaluate corporate travel within their investment portfolio, which meant the market had to go back and re re one more the word I'm missing just completely gone out of my head. Sorry. Reevaluate Benelong as an investment as well, and so their actual value is lower than where it had been. And that is part of the reason your portfolio hasn't really performed as well as we would like this year was that one has sort of come down. Sort of everything was going really nicely up until kind of March, April this year, then we saw, you know, the market fluctuations with what was happening globally. And then also Benelong have this problem occurring with it. So we are sort of taking steps each time we do a review to move everyone out of Benelong. I would like to, if you're comfortable, also look at whether BT remains appropriate for you or whether we look at moving to a different fund. Are you comfortable with me doing all that research and maybe assessing the sleeper as well as the investment? Yep. Yeah. Absolutely. Absolutely. So I'll review the super and the investments there. One of the things I did wanna sort of find out was how you sort of feel about your investment options and what sort of investing style kind of suits you. So by having that been a long investment, the managed fund within your portfolio, they're more of an active manager. So we can look to replace them with another active manager. Active managers are meant to be trying to outperform against the market, get a greater level of return. You are young enough to still have active managers in your portfolio, but there is no guarantee they're going to be able to outperform against the market. Alternatively, I could look to switch that with something a bit more lower cost, more of a passively managed fund that tracks a certain indices within the market, could help to lower your overall risk by diversifying your portfolio, but could also be cheaper as well, maybe keep more fees in your in your super working harder for you. What would you sort of like me to focus on? What sounds important to you? Making money. Yes. That's okay. I've got if yeah. Yeah. Yeah. Absolutely. Yep. Perfect. Absolutely. This is what you're gonna have to fall back on. Yeah. Of course. Of course. Well, if you like, what I can do, I've got a couple of different portfolios that that's been working on that we can look at. One of those sorry. One of those does have an active management component in there for you, and the other one doesn't. I could look at sorry. Both of those are gonna hiccup. I do apologize. I could look I could look at both of those if you like and look at, obviously, the capital gains consequences for switching out and changing because you'll see if I just like you does a tax return every year. So when we do switch investments, your super fund does have to pay capital gains tax and things like that. So when I am researching the different investment options, I do focus on and look at the the cost of the portfolio, the admin fees, the capital gains consequences. If you, you know, if your fund has to pay capital gains, you know, how long does it take the the fund to make that money back, what the past performances of the portfolios, and how it can kinda benefit you over the next five to ten years as well. So if you're comfortable, I'm happy to look at all those different options and just come up with a recommendation. I can show you what I'm recommending, how it helps meet your goal and make your super work harder, the benefits to you, and then you get to decide whether you wanna take that. Does that sound okay? Yeah. Oh, good. No. That's absolutely yeah. Yeah. Beautiful. Beautiful. Yeah. Yeah. Yeah. Well, you're still definitely doing that. We're just we're trying to sort of as we go through and do the annual reviews, move everyone out of that along to try and, you know, alleviate that because that investment's no longer performing. And every so often, every now and then, it's good to update the portfolio as well because what was working back when you came on board originally does need to be updated every now and then to keep the portfolio working harder. So and it looks like the funds yeah. Sorry. Yeah. Yeah. Yeah. Definitely. Yeah. Absolutely. We're certainly a lot more scrutinized than than industry funds are, so we do have to justify what we're putting you in and make sure it is working for you and and update it more regularly than than they definitely do. So I'm I'm happy to go back. I'd love to look at that for you. I'll update the advice. It just takes a couple of weeks for me to complete that, and then I'll come back, and we'll go through the advice document together. You can let me know what you're comfortable with and, yeah, decide whether you take the advice or not. Easy done. Fantastic. Now the other thing to sort of look at is your insurances. So with the current cover you have at the moment, your trauma policy is still on hold. We did sort of talk about holding that for six months to start with, but basically left it on hold. You don't have to put it back or take it off the premium holiday, they call it, until March next year if you wanna keep it on there a bit longer. Do you feel like keeping the trauma on hold a bit longer is where you wanna be to save that premium coming out of your bank account? Yep. Yep. Yep. Yep. Yep. Okay. Perfect. Yeah. Yeah. Yes. Yeah. Mhmm. That's it. Yeah. Yeah. Absolutely. I'd always sort of rather say let's keep it on hold for a little bit longer rather than go down the path of cancellation yet. Because canceling is one thing, but then getting it back to another and your health could have changed. Correct. So yep. Yeah. No. You do have you do have income protection there as well. So how long have you been off work for at the moment? Oh, okay. So not consistent. Yep. Yeah. Absolutely. Because, yeah, no. Like, if you are off for, essentially, the waiting period, which is a thirty day time frame, and you're off for that thirty days consecutively, I will just go back and double check the p the PDF to make sure it is thirty days consecutively because normally they have, like however, if if we're, like, sporadically within that thirty days, as long as you're off for, like, fourteen out of, you know, twenty days or something, sometimes you can make that condition. So I'll just go back after the call and double check the product disclosure statement to check what their requirements are with how many days you have to be off consecutively versus sporadically to be able to meet that waiting period. But because, yeah, your income protection is definitely there and a good thing to be able to fall back on. And having a look, so you're with you wanting to drop hours, that means that, realistically, down the track, depending on what your income looks like, we could even look to reduce the income protection policy a little bit because you may not need to be assured for as much as what you currently are, which could also reduce the cost a bit a little bit for you. But at the moment, I'm just playing at the certificates of currency. So with the income protection at the moment, you've got thirty days waiting. It's a five year benefit period. The current sum or monthly benefit that you're covered for is $6,298. So if you're off work, that's free tax, unfortunately, so it tells me there is income tax in that. So you'd probably get, I'd say, a bit over $5 on a monthly basis. It's it's kinda help with expenditure if you're off and on a claim. But having the income wise, we had you on and I know you were due for an income crate increase this year. You were on a 106,034 last year, and you were due to go up to about a a 112,000 this year. Have you had that increase? This pay. Beautiful. 106 is fine. Beautiful. Because, I mean, based on covering you for up to 70% of the income based on a 106,000, the monthly benefit required for that is 6,185. So with 6298, you're a little bit over insured for the 106, but then you're also a little bit under insured for the income based on a 112,000. I know increasing it means going through medicals and things, but then if you're also looking to decrease hours shortly to get some Centrelink benefits there as well to help you, it might not be worth increasing the policy. We may just hold off, leave it as is for time being, and then come back in a few months and reassess your income and whether we reduce the income protection benefits then. Does that make sense? Does that sound okay? Yep. Beautiful. That way, we're not making a drastic decision. We're assessing it in line with what you need, but because there are changes coming, you know, fairly close to the future that could make that could have a a greater effect on you than we just hold off, and we make those changes all at once. Does that sound alright? Perfect. Perfect. Sorry. I'm trying to limit how much you have to talk. I'm so sorry. You're good. Yep. Nice. Nice. No. No. You enjoy it. Take any chance you can. It's all good. With the sounds like a plan. I think that's a good idea. With the life cover you have at the moment, the current sum insured is 413,751. With the beneficiary, so we were looking to I think last year, because you had Hayden and Michael on there, We do need to maybe look at updating the beneficiaries. What sort of what do you want to happen to your life cover and your super if you were to pass away? Yep. The only problem is they don't pay it to children 18 directly, so it would have to go through the Guardian. Yeah. Yes. Yep. You can. We just have to do it a different way. So, Michael's your brother. Is that right? Yep. Yep. So what we can do with your beneficiaries on both your life insurance and your super is we can nominate your legal personal representative, which means that in the event of you passing, the funds are directed straight to your estate. Do you have a will? Have you recently updated your will? Because that's the other part of this component is that we would just need to get a will done up. You can do a will kit or have a solicitor do have a will. The other thing why I do sort of I can look at and get you some information on is you can get a will done through, like, the local the government trustees of every state can help to do up local wills with solicitors and fairly cheaply as well. I could have a look at the South Australian version for you to find out where that is and roughly what the cost might be. And they can do those things over the phone. Sometimes there's fees of 50 or a $100, and sometimes, you know, a little bit more. But then once we set your beneficiary as legal personal representative, there just needs to be a willing place that directs the funds through to your brother for, yeah, for for the purpose of booking after Kelly. So it's really important the will is done up because if a will is not done up with the beneficiary being changed, the money goes to the estate, but then you're still in test date. So they still go to the to the probate process. Yeah. Which means Hayden could still end up with the money. So that is one way that we can do that. Do you want me to hold off on the beneficiaries at the moment, or do you want me to get that started straight away? Mhmm. Yep. Yep. Yep. Yeah. Absolutely. She might do something nice and cheap and just add it into the settlement. Yeah. Correct. Yep. Yep. And then just let look. Oh, that's not fair. Yeah. But no. Look. I I get it. I'm gonna yeah. But, no, that's okay. I'll I'll hold off on the beneficiaries for now. I'll note your goal is to make sure the funds are directed so that Kelly receives the full benefit, and I'll hold off on sending any beneficiaries until we kind of update. I'll also add that as the advice document for you, so I'll take into account the beneficiaries and how to direct that through and make sure that's all accounted for as part of the advice document for you. Okay? No. That's okay. You've had a lot going on. It's all good. That's why I do the review with you every year and just keep bringing the same thing up every time. Night. I'm sort of like everyone's nagging wife. I love that one. Thank you. All good. Absolutely. Absolutely. So with the life benefit at the moment, the 413,000 at $7.51, do you feel like that's enough cover in the event that you do pass? The usage benefit is also paid out on top of that as well. So that's an extra $2.71 on top of it. So we're looking at, what, $6.76 $84.06 685,000 all up as a death benefit. Yep. Yeah. Well, how much is the mortgage at the moment? We're still going through all that. Yep. Yeah. That's okay. I think last year, we had it noted down as 200,000, but that was sort of prior to the settlement of everything going through. It'll be double at least. Okay. No worries. Okay. Beautiful. I mean, give give or take, if anything did happen with the way it's sort of all being structured, your with your life benefit and your super paid out, if you've got a rough a rough mortgage about 400,000, we'll pay that off. Then, obviously, your house could be sold off, and any of the proceeds could then be, you know, put through trust or paid to Michael to look after Kelly moving forward. So it it yeah. Yeah. Correct. Rent it out and keep it keep it as an income project producing asset form for in the future. Absolutely. Yeah. All good. Asset assets value on the house, we had 820,000. Have you had that valued recently as part of going through this process? What is it? Okay. Oh, nice. A 9 50. Fantastic. Well yeah. Yeah. No. And will the household be in your your name after all this? It's always. Okay. Yep. Perfect. That's all good. No. No. No. I I completely understand. After getting divorced the first time and going through the whole thing, I definitely chose my second husband very carefully, and we were together for about six years prior to getting married or being close to getting married. So I understand that. Especially having kids, you've gotta protect everything. Yep. You'll be so used to your own space and the quiet. Yeah. Yeah. Yeah. Absolutely. Yep. Absolutely. No. That's all good. I stopped after mine. I do. I do, but no. As as long as you're looking after you moving forward, that's all that really matters. You've been through one hell of a year and a half. So this is a it's time for you to look after you and Kelly. Yeah. Yeah. You're doing really it'd be it'd be good, wouldn't it? It'd be great. Yeah. All good. With your TPD cover, so total term disability, you do have a little bit less. It's $206,008.75. And, again, with CPD, we can claim incapacity against if you're super to have that released. So it actually $2.71 on top of that. Do you feel like you're pretty comfortable with that level of cover at the moment if you are unable to go back to work permanently. Yep. That's okay. We can always look to review these demographic if you want, like, when your circumstances change or, you know, after you've kinda gone through all the settlement process and things are settling down a little bit, If you wanted to then come back and we talk more about the level of cover, really, you know, look at it a bit deeper, we can absolutely do that. Not a problem at all. Yeah. Yeah. I don't wanna overwhelm you with too much, so you wanna take it yeah. Yeah. Yeah. Cool. Absolutely. And, I mean, leave having a level of cover. So at the moment with the TBD, it's currently with your super balance on top of that, it's about $4.77 3 pay $4,478,000, which isn't bad and, you know, realistically, could cover the the mortgage if anything happened to you and you weren't able to go back to work. You also do and as much as trauma's on hold at the moment, you also have trauma to fall back on once that comes off the premium holiday. And in the short term, having your income protection if you really if you can't go back to work and you made that condition to to access the or to claim on your income protection as well. So the benefits aren't bad at the moment. They are sort of, you know, giving you a base. And then once you go through settlement, once you know what your mortgage looks like, what you need, what your income looks like as well, We can kind of really go down that route and, yeah, go through what you need, what you want to be covered for, whether we increase it, decrease it, change it, just making sure that it it fits your your circumstances. I just think for for now, holding it as is would probably be appropriate because, yeah, if you're gonna go through that change and drop hours, the income will drop, but then sampling is a benefit that you have as well. And your mortgage is probably gonna increase very shortly, so we just take all those as a debt into play in in the next few months for you. Does that sound alright? Yep. Yeah. Absolutely. Well, I'll work on your super for the moment. Keep your insurances a little bit longer as they are. And then when you're ready, you let me know, and I'll come back, and we'll talk about the insurance levels in a lot more detail. You'll be able to think about what what's important to you as well knowing what the level of cover you have now is. And as your circumstances change, thinking about if I wasn't able to go to work, what would I need? What would I have to cover? You know, if I was to pass away, how do I want things structured? What do I want, you know, the money to look like, and what kind of support do I want for Kelly in the future? So it's just, yeah, those little things that you'll be able to think about a little bit clearer. I'm also a big believer in doing things in smaller increments as well. It's just not overwhelming you with too much, just sort of working on what we can now and then knowing what we should put forward so we're not making rash decisions so we can really assess the situation fully down the track. Does that make sense? Yep. Beautiful. Excellent. So your insurances are pretty good for the moment. We'll as I said, we'll assess those down the track when you've got the settlement sorted and you, you know, work out what you wanna do with WorkWise. And in your annual review pack, you've got a copy of those levels of covers and the the certificates of currency as well. So you can have a a bit of a look through those, save them down if you want you to kinda hold as a bit of a guide. These insurances I'm just double checking. They should be indexed every year as well. Yes. They are. Yeah. They are. They definitely are. So they will increase slightly over time as well, which means that the amount you pay for them is gonna increase, but you also get a little bit of extra cover each year without any additional underwriting, which is a little bit of a benefit, especially, you know, as you are going through a lot right now. Excellent. All good. Do you do you have any questions on any of what I have gone through so far? Sorry. Yeah. All good. Beautiful. Yeah. Yeah. Yep. Yep. Yep. I ask that question a lot. Yep. Yep. Mhmm. Yep. Absolutely. Absolutely. And there's other things that we can look at. Like, you've got your trauma policy, but down the track, if you want to, we can also look at additional child trauma policies that cover Kelly in the event that he is diagnosed with, say, a major traumatic condition or an illness or blindness or things like that. And the benefit to having child trauma policies put in place early on is that when they generally get to a certain age, depending on the policy provider between the ages of 16 to 18, the policy can then be credit converted into an adult life policy. And because the child has this policy for so long, they've had no real health conditions. It kinda gives them a start on having a life policy that is, you know, paid out by the super initially. But it's you know, there's no loading or exclusion on the policy. There's very little underwriting for child trauma as well. So if you wanted to look at things like that, it is an out of pocket expense. You can't hold it inside super. But just like your trauma policy, it tends to pay out a lump sum tax rate benefit if he is diagnosed with certain conditions. Or as I much as I hate to put this one out there, if he was to pass away, it can also provide a benefit to you in that instance as well. So it acts as a bit of a child life policy, which is a benefit you don't really have on your policies for him as well. So that's just something else to think about. It is another expense to think about, but something for bit of food for thought for you as well. Yeah. All good. It's not not the nicest thing to sort of bring up and put out there, but it is something that does happen. So I do like to sort of make put that out there. And whilst you are kind of reassessing everything for yourself and Kelly and putting everything in place to kind of, you know, make sure your lives moving forward are both looked after and cared for and and sorted. It's just something to maybe think about as well. Yeah. All good. All all good. Yeah. No. There's lots of things. I mean, when you weigh it up, you could basically ensure every part of your life is a health, but your lives and your children's lives are some of the most important things out there. So, yeah, we can definitely look at those sorts of aspects for you. Easy. Just to go through and update a few other details for you, your Volkswagen Tiguan, you still have that vehicle? Yes. Beautiful. Excellent. Excellent. Asset value we had on that last year was about 69,556. What sort of value would you put on the Tiguan now? About 60? That's okay. Even what sort of value is it for you? If if you had to sell it, what would you want for it? Yes. Yeah. Wow. Yep. Yep. No. That's okay. All good. I've got content at 200,000. Would you keep content valued about the same thing? Yep. Beautiful. Excellent. And any other assets or liabilities that we need to maybe add in that we didn't have last year? Nope. Not okay. At the moment, for any new advice, I'm just excluding kind of any additional contributions to Super just because, you know, from our conversations, you're not really in a position to be able to add more to Super as of yet, but still something we wanna maybe look at down the track when things change for you. Is that right? Yep. Yep. Beautiful. Yep. Beautiful. Excellent. And any changes I know you're about to sort of look at dropping hours at work, but any changes to your role, any promotions that you've gone through? No. That's okay. And I need to update your next of kin as well. So we still technically had Hayden down last year even though, you know, it's being separated. Did you want me to update your next of kin on our file to be your brother or somebody else? Who would you prefer? Yeah. Yeah. Did you want me to put Michael down as your next of kin on our file? Yep. Yep. Beautiful. I mean, if I I do. If you remember it. Yeah. Yeah. Thanks. Yeah. Oh, goodness. No. You're fine. Yep. Yep. 315. Beautiful. Thank you for that. And, I mean, if I couldn't get a hold of you for a period of time, I'd be ringing by Tracy going, hey. Go find out what's going on. Can you do a welfare check for me? Tracy, you're yep. Have him on the front door. Yeah. Oh, that's good. The kids are so cute, honestly. They both came into the office the other week. That was so adorable. Going up so fast. Yeah. I know. I know. I know. So so cute. So cute. Yeah. Just so little, so adorable. Yep. But it it kinda made like, I don't want any more kids. I definitely don't want any more children, but they make they are they're just so adorable. So adorable. And you can hear them pumping up the stairs. They're like, here they come. Oh god. I even looked at my son the other day and went, wow. I'll never have a 10 year old again. Yeah. They really do. Absolutely. Alright. All good. Alright. Well, I've got a really good idea of what I wanna do. I'll go back and do a bit of research there for you. I do only project over the next sort of five to ten years because there's so many changes with you being so young. But, realistically, retirement goal, we're still sort of working on trying to access super at the earliest possible opportunity, maybe 60, and income's about $1,000 a week. Is that still fairly appropriate retirement goal wise still? Absolutely. Yep. You still wanna be young enough to enjoy retirement too. Yeah. Yeah. Yeah. Absolutely. Yeah. Absolutely. I'm paying down the yeah. Absolutely. I've got down here paying down the mortgage by the time you retire. Hopefully, that is a reality for you. Yeah. Yeah. Absolutely. Yeah. I use my offset account as a savings account permanently. Let's put my income just go straight into it. It just sits there, and I just use what I need to, and everything else just kinda there and saves me a bit on interest. So using those savings accounts is a good idea, a great way to to make that easier for you. Yeah. Yeah. No. All good. I'll just make a note here with the insurances if you're okay, and just let me know if you think I should have something different here. But just goal wise, the insurances remain appropriate for the time being with the goal that we're gonna reassess those in the near future as your circumstances are due to change. Does that sound right? Yep. Yep. Beautiful. What I'll do is I'll make a I'll make a calendar invite for us to give you a call in three months' time, and we'll have that insurance conversation in a bit more detail. Easy. Yep. Yeah. Absolutely. You can send that through whenever you're ready, and I'll jump straight on it for you. Perfect. And estate planning wise, we're gonna update the will, make sure power of attorney and guardianship and things are all sorted. I mean, realistically, under, like, legislative requirements and things like that, if something happens to you, then Kelly does have to generally go to his dad. That's straight away. But it's just to making sure the money is covered. Yeah. Yeah. Yeah. Yeah. Yep. Absolutely. No. No. Yeah. I don't know how I could do it. Yeah. Yeah. No. Even with my my kids live in my investment property. They're 19 and 20, and they rent that off me. And, hopefully, they meant they're saving a little bit, but I don't even know when and if they're gonna be able to buy anything in the future. They'll have to utilize our our houses and after the guarantor because, I mean, they're saving like there's no tomorrow, but they're just struggling to save up. So it is. That's so good. And then if this was we'll have those updated to the legal personal representative, but we'll hold off for the time being until you're able to sort out your will. Does that sound right? Yep. Beautiful. Is there any and then short term wise, still just working on the cash flow and budgeting, possibility of dropping hours to be able to access Centrelink to give you a bit more financial security and support. Is there any other goals or anything I might have missed as part of our conversation? Yep. Work. Work. You pay pay bills. Absolutely. Absolutely. And, I mean, look, if you think about it, you'll the if you had to use the car less, you know, less on fuel, hopefully, with just the two of you. Has your grocery bill gone down? Have you sort of noticed a difference in your grocery bill with, like, food and things like that and sort of meal planning? And Yeah. Oh, I love it. No. Yeah. Yeah. That's a lot. That's a It's bad. Yep. Yeah. Yeah. Yeah. No. Definitely. That's not not bad in any way. And those meal those are pre ready made meals aren't bad at all. I buy them every week for my daughter as well because she's been going through a lot, and her mental health is a bit shot too at 20, and I feel terrible for her. But I've been buying her, like, five of those to eat every night. And I think as long as you're getting some protein and carbs and you're you're eating, it's a benefit to you. So I'm all for those meals, honestly. They're great. Yeah. Yeah. Get those new things. Oh, fantastic. Oh, that's really good. Yeah. Oh, that's really good. Fantastic. Yep. Yep. Yeah. Yes. Yeah. Yes. Definitely. Absolutely. Yep. Oh, Yeah. You feel better. That's the main thing. Yeah. Yeah. No. Absolutely. Well, I'll keep up to date and see how we're going. That'd be good. Yeah. No. All good. Yeah. Yeah. Yep. Okay. And will it will it start to warm up down there a little bit earlier as well? Like, I know around September here, it actually starts to warm up pretty significantly. Is it the same sort of thing down in SA? Yep. Yep. Oh, that'll be nice. Oh, that's good. Yeah. Yeah. Oh, I miss his son. Yeah. Yep. Yep. Oh, that'll be good. Nice. Yeah. No. All good. All good. I've done most that's all good. I've done most of your risk profile questionnaire. I just had three questions to kinda update for you just to make sure you are still in that your the correct sort of portfolio there. When you think about the level of risk that you're taking in order to get the returns you're after, do you consider yourself comfortable taking on a high level of risk, a medium level of risk, or next to no risk knowing the returns are much smaller? Where would you see yourself? Yes. Would you see yourself in between kind of that high and medium? Kind of in between? Yep. Yep. Perfect. Excellent. And the next one here is if we saw the markets fall by 20% in the next six months, how do you think you might be feeling? Are you probably optimistic about it being an investment opportunity, maybe smack some more money into the super fund and invest it? Are we likely to hold and wait, maybe call us and get some guidance, or are you more likely to be a bit worried and wanting to sell your investments to cash? You just call us. Yeah. That's cool. Yeah. Yeah. Yeah. I remember him doing that, and he was like, there was there was some pretty big things happening in the market at that time, but he said he was very lucky. He was like, it's not a not a call we try to make easily. I said, no. I could imagine that. He did. Absolutely. Yes. Yeah. That's it. That's it. And even with this year's ups and downs, like, as much as the market saw quite a it was only really about a three to 4% drop in around about April this year, but it still made a lot of people kind of stand up and notice and be a little bit more concerned. But even that, when I was talking about, it was it was no real it was just what was happening between The US and Iran. It was just consumer confidence in the market and people selling off, and we were like, it's not really a a point to sell out of because now we'll we'll wait through this one, and we'll wait for something bigger. So, yeah, that's yeah. That's correct. It's crazy how one person has so much power. Oh, it is. We all need him on our on our side. Yeah. We need to control him. Yeah. Yeah. It's it's crazy, isn't it? Absolutely. Yeah. Look. I'm I'm the same as you. I just go, yeah. Look. I don't agree with everything you say. But, look, when you've made a difference in market, I think I'll take it. I think I'll use the moment to invest, and I'll just let it sit for a bit longer. Oh, yeah. Yeah. But when he wants something, he goes after it. He's not afraid to tackle, and he's not afraid to stand up for it. Yeah. Nah. No. I see that. Yeah. Yeah. Absolutely. Yeah. Yeah. Yeah. Yeah. No. All good. All good. Well, that answers those questions. You are still a growth investor, and, realistically, it still suits your time horizon for where you are in your state of life. So I'll go back and reassess the super and the investments. I'll not change anything with the insurances as of yet. I'll put them into the fact that they are paid out of super so you can see the effect that they have on your super currently, and then we'll go back and review them a bit later down the track there. But other than that, everything else looks good. I will it takes about three weeks to do the advice. Did you want me to book you in now so that we can come back in a few weeks and go through that together? Yep. Yep. So that brings us to the tenth. Yep. Absolutely. So I'm that's okay. Yeah. You're right. I do have two weeks off in September to go away with my son, but I'm I'm here on the tenth. Yeah. Well, I can do it bef are you sure? Because I can do it beforehand. I could do the Thursday the tenth to go through the advice with you. And then because I'm away the following two weeks. You've got some time to read it over and think about it and come back with any questions that you might have if if that's what you wanna do. After? No. That's okay. That's okay. So that'll be the '20 was in Monday September 28, so it's kind of the first week of October. What day would you prefer that day that week? Yep. Honestly, Thursdays are good. Yeah. Yep. Yep. Yep. Perfect. And 12:30 Queensland time is when we generally book everything. Is that still suitable for you? Yep. No. Look. I honestly I just eat whenever I can. And Thursday works well for me as well for you because I work from home, so I can block out plenty of time to make sure that we're you know, we've got time for you to to go through whatever you need at this time. Easy. I'll put statement of advice presentation in there. So that'll be the Thursday, October 1, and I will add a text message reminder because it is a couple of weeks away. Yep. Yep. Beautiful. Yeah. Absolutely. Always happy to do that for you. I booked that one in. That's fantastic. All the documents that I have gone through are in that in the review packet I sent through the other week. So feel free to run your eyes over that. And then we've got the ongoing service agreement for the next twelve months there as well with the 1.65% on it. If you're happy to start down board and want me to keep looking after things, we'll get you signed and return it back. And, yeah, anything that you need, just email through to me. I'll be working on your super for time being, and I've added a little note that we'll call in three months' time to talk more about your circumstances and the insurances there as well. Okay? Yeah. Thank you so much for your time. No worries. Go back to bed, and I hope you feel better soon. Yeah. Yeah. Oh, so cute. Yep. So adorable. Yeah. Yeah. Yeah. It could be the next hat we're after. Yeah. Yeah. I love that. That's beautiful. My pleasure. You have a good day. I hope you feel better soon. My pleasure. See you later. 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Catherine. It's Dana. How are you this morning? Oh, are you yeah. Yeah.\n\nOh, you're poor thing. You've got a lot going on at this moment. Yeah. Wow. Yeah.\n\nYep. Wow. Wow. Is today is today okay to go through things and do your annual review, or did you wanna make it another time when you're feeling better? Or Yeah.\n\nYeah. Basically, I I've had a bit of a look at you're right. I've had a bit of a look at your BT, and I think I wanna go back and reassess BT and the investments within. Because this year, with everything, it's kind of been a bit up and down. It looks like we should probably update the advice, and there's some investments that aren't working very well at the moment.\n\nSo I would like to just go back and maybe review all those for you. But what I'll do before I kinda go through all that in detail with you, I'll just quickly confirm moving forward. We do record our calls. Are you comfortable with me recording the call moving forward? Beautiful.\n\nAnd I'd have to just do a really quick security check there for you. Just need to confirm your full name, your date of birth, and address there for me. Oh, beautiful. Thank you so much for that. I'll try to limit how much you have to talk.\n\nI'm so sorry. Yeah. Oh, you oh, you poor thing, honestly. It's all good. I'll try to limit how much I have to talk as much as we can.\n\nYeah. I I bet you are. You've had a lot. It's been a rough year and a bit, and it just seems to be stuck in that thing right for you, unfortunately. I'm so sorry.\n\nYes. Yes. Yeah. Absolutely. All good.\n\nWell, I'll give you yeah. Let me know when you're ready. You have a drink, and you're good? Alright. So lastly, when I did your annual review, your balance then was sitting at a 249,443.\n\nLooking at your balance as of the July 29, which is when the documents were originally put together, you're at originally put together, you're at two 71338. And having a look at that now, I'm just seeing if the updated one has your balance. Sorry. And these are getting updated balance, and BT wasn't working properly this morning, so it was a little bit frustrating. That's exactly right.\n\nIt's not working for me. No. Correct. Correct. That's that is the other good aspect to it.\n\nIt's all protected. Yes. The the the balance should have gone up a little bit more since then because we have seen a little bit of an increase in things. But when I kinda look at your portfolio as a whole, in the last couple of years, we have seen some really good returns. It's not been bad at all.\n\nBut this last twelve months, with everything that has been going on with the, you know, US and the run, what were the ups and downs in the market, and, obviously, here in Australia with high inflationary rates there as well, the investments have been affected. So your return for the last twelve months after fees, you're up only by 2.42%. It's a very small increase on last year, and it has a lot to do with what's been happening globally. But I've also had a bit of a look, and there's one of your underlying investments that's no longer performing very well. So, Bart has originally put you in for then along Australian equities investment, and that's a managed fund.\n\nIt's an actively managed managed fund. The investment manager is supposed to be able to try and oh, no. They're not guaranteed to, but they're trying to outperform against the market, essentially trying to get greater levels of return. They haven't been able to do so this year, and we actually found out that one of their underlying investments, corporate traveler, is now on a trading halt and essentially being investigated. So we wanna look at swapping everyone out of that investment as soon as as soon as we possibly can just because it's now essentially, Benelon had to go back and reevaluate corporate travel within their investment portfolio, which meant the market had to go back and re re one more the word I'm missing just completely gone out of my head.\n\nSorry. Reevaluate Benelong as an investment as well, and so their actual value is lower than where it had been. And that is part of the reason your portfolio hasn't really performed as well as we would like this year was that one has sort of come down. Sort of everything was going really nicely up until kind of March, April this year, then we saw, you know, the market fluctuations with what was happening globally. And then also Benelong have this problem occurring with it.\n\nSo we are sort of taking steps each time we do a review to move everyone out of Benelong. I would like to, if you're comfortable, also look at whether BT remains appropriate for you or whether we look at moving to a different fund. Are you comfortable with me doing all that research and maybe assessing the sleeper as well as the investment? Yep. Yeah.\n\nAbsolutely. Absolutely. So I'll review the super and the investments there. One of the things I did wanna sort of find out was how you sort of feel about your investment options and what sort of investing style kind of suits you. So by having that been a long investment, the managed fund within your portfolio, they're more of an active manager.\n\nSo we can look to replace them with another active manager. Active managers are meant to be trying to outperform against the market, get a greater level of return. You are young enough to still have active managers in your portfolio, but there is no guarantee they're going to be able to outperform against the market. Alternatively, I could look to switch that with something a bit more lower cost, more of a passively managed fund that tracks a certain indices within the market, could help to lower your overall risk by diversifying your portfolio, but could also be cheaper as well, maybe keep more fees in your in your super working harder for you. What would you sort of like me to focus on?\n\nWhat sounds important to you? Making money. Yes. That's okay. I've got if yeah.\n\nYeah. Yeah. Absolutely. Yep. Perfect.\n\nAbsolutely. This is what you're gonna have to fall back on. Yeah. Of course. Of course.\n\nWell, if you like, what I can do, I've got a couple of different portfolios that that's been working on that we can look at. One of those sorry. One of those does have an active management component in there for you, and the other one doesn't. I could look at sorry. Both of those are gonna hiccup.\n\nI do apologize. I could look I could look at both of those if you like and look at, obviously, the capital gains consequences for switching out and changing because you'll see if I just like you does a tax return every year. So when we do switch investments, your super fund does have to pay capital gains tax and things like that. So when I am researching the different investment options, I do focus on and look at the the cost of the portfolio, the admin fees, the capital gains consequences. If you, you know, if your fund has to pay capital gains, you know, how long does it take the the fund to make that money back, what the past performances of the portfolios, and how it can kinda benefit you over the next five to ten years as well.\n\nSo if you're comfortable, I'm happy to look at all those different options and just come up with a recommendation. I can show you what I'm recommending, how it helps meet your goal and make your super work harder, the benefits to you, and then you get to decide whether you wanna take that. Does that sound okay? Yeah. Oh, good.\n\nNo. That's absolutely yeah. Yeah. Beautiful. Beautiful.\n\nYeah. Yeah. Yeah. Well, you're still definitely doing that. We're just we're trying to sort of as we go through and do the annual reviews, move everyone out of that along to try and, you know, alleviate that because that investment's no longer performing.\n\nAnd every so often, every now and then, it's good to update the portfolio as well because what was working back when you came on board originally does need to be updated every now and then to keep the portfolio working harder. So and it looks like the funds yeah. Sorry. Yeah. Yeah.\n\nYeah. Definitely. Yeah. Absolutely. We're certainly a lot more scrutinized than than industry funds are, so we do have to justify what we're putting you in and make sure it is working for you and and update it more regularly than than they definitely do.\n\nSo I'm I'm happy to go back. I'd love to look at that for you. I'll update the advice. It just takes a couple of weeks for me to complete that, and then I'll come back, and we'll go through the advice document together. You can let me know what you're comfortable with and, yeah, decide whether you take the advice or not.\n\nEasy done. Fantastic. Now the other thing to sort of look at is your insurances. So with the current cover you have at the moment, your trauma policy is still on hold. We did sort of talk about holding that for six months to start with, but basically left it on hold.\n\nYou don't have to put it back or take it off the premium holiday, they call it, until March next year if you wanna keep it on there a bit longer. Do you feel like keeping the trauma on hold a bit longer is where you wanna be to save that premium coming out of your bank account? Yep. Yep. Yep.\n\nYep. Yep. Okay. Perfect. Yeah.\n\nYeah. Yes. Yeah. Mhmm. That's it.\n\nYeah. Yeah. Absolutely. I'd always sort of rather say let's keep it on hold for a little bit longer rather than go down the path of cancellation yet. Because canceling is one thing, but then getting it back to another and your health could have changed.\n\nCorrect. So yep. Yeah. No. You do have you do have income protection there as well.\n\nSo how long have you been off work for at the moment? Oh, okay. So not consistent. Yep. Yeah.\n\nAbsolutely. Because, yeah, no. Like, if you are off for, essentially, the waiting period, which is a thirty day time frame, and you're off for that thirty days consecutively, I will just go back and double check the p the PDF to make sure it is thirty days consecutively because normally they have, like however, if if we're, like, sporadically within that thirty days, as long as you're off for, like, fourteen out of, you know, twenty days or something, sometimes you can make that condition. So I'll just go back after the call and double check the product disclosure statement to check what their requirements are with how many days you have to be off consecutively versus sporadically to be able to meet that waiting period. But because, yeah, your income protection is definitely there and a good thing to be able to fall back on.\n\nAnd having a look, so you're with you wanting to drop hours, that means that, realistically, down the track, depending on what your income looks like, we could even look to reduce the income protection policy a little bit because you may not need to be assured for as much as what you currently are, which could also reduce the cost a bit a little bit for you. But at the moment, I'm just playing at the certificates of currency. So with the income protection at the moment, you've got thirty days waiting. It's a five year benefit period. The current sum or monthly benefit that you're covered for is $6,298.\n\nSo if you're off work, that's free tax, unfortunately, so it tells me there is income tax in that. So you'd probably get, I'd say, a bit over $5 on a monthly basis. It's it's kinda help with expenditure if you're off and on a claim. But having the income wise, we had you on and I know you were due for an income crate increase this year. You were on a 106,034 last year, and you were due to go up to about a a 112,000 this year.\n\nHave you had that increase? This pay. Beautiful. 106 is fine. Beautiful.\n\nBecause, I mean, based on covering you for up to 70% of the income based on a 106,000, the monthly benefit required for that is 6,185. So with 6298, you're a little bit over insured for the 106, but then you're also a little bit under insured for the income based on a 112,000. I know increasing it means going through medicals and things, but then if you're also looking to decrease hours shortly to get some Centrelink benefits there as well to help you, it might not be worth increasing the policy. We may just hold off, leave it as is for time being, and then come back in a few months and reassess your income and whether we reduce the income protection benefits then. Does that make sense?\n\nDoes that sound okay? Yep. Beautiful. That way, we're not making a drastic decision. We're assessing it in line with what you need, but because there are changes coming, you know, fairly close to the future that could make that could have a a greater effect on you than we just hold off, and we make those changes all at once.\n\nDoes that sound alright? Perfect. Perfect. Sorry. I'm trying to limit how much you have to talk.\n\nI'm so sorry. You're good. Yep. Nice. Nice.\n\nNo. No. You enjoy it. Take any chance you can. It's all good.\n\nWith the sounds like a plan. I think that's a good idea. With the life cover you have at the moment, the current sum insured is 413,751. With the beneficiary, so we were looking to I think last year, because you had Hayden and Michael on there, We do need to maybe look at updating the beneficiaries. What sort of what do you want to happen to your life cover and your super if you were to pass away?\n\nYep. The only problem is they don't pay it to children 18 directly, so it would have to go through the Guardian. Yeah. Yes. Yep.\n\nYou can. We just have to do it a different way. So, Michael's your brother. Is that right? Yep.\n\nYep. So what we can do with your beneficiaries on both your life insurance and your super is we can nominate your legal personal representative, which means that in the event of you passing, the funds are directed straight to your estate. Do you have a will? Have you recently updated your will? Because that's the other part of this component is that we would just need to get a will done up.\n\nYou can do a will kit or have a solicitor do have a will. The other thing why I do sort of I can look at and get you some information on is you can get a will done through, like, the local the government trustees of every state can help to do up local wills with solicitors and fairly cheaply as well. I could have a look at the South Australian version for you to find out where that is and roughly what the cost might be. And they can do those things over the phone. Sometimes there's fees of 50 or a $100, and sometimes, you know, a little bit more.\n\nBut then once we set your beneficiary as legal personal representative, there just needs to be a willing place that directs the funds through to your brother for, yeah, for for the purpose of booking after Kelly. So it's really important the will is done up because if a will is not done up with the beneficiary being changed, the money goes to the estate, but then you're still in test date. So they still go to the to the probate process. Yeah. Which means Hayden could still end up with the money.\n\nSo that is one way that we can do that. Do you want me to hold off on the beneficiaries at the moment, or do you want me to get that started straight away? Mhmm. Yep. Yep.\n\nYep. Yeah. Absolutely. She might do something nice and cheap and just add it into the settlement. Yeah.\n\nCorrect. Yep. Yep. And then just let look. Oh, that's not fair.\n\nYeah. But no. Look. I I get it. I'm gonna yeah.\n\nBut, no, that's okay. I'll I'll hold off on the beneficiaries for now. I'll note your goal is to make sure the funds are directed so that Kelly receives the full benefit, and I'll hold off on sending any beneficiaries until we kind of update. I'll also add that as the advice document for you, so I'll take into account the beneficiaries and how to direct that through and make sure that's all accounted for as part of the advice document for you. Okay?\n\nNo. That's okay. You've had a lot going on. It's all good. That's why I do the review with you every year and just keep bringing the same thing up every time.\n\nNight. I'm sort of like everyone's nagging wife. I love that one. Thank you. All good.\n\nAbsolutely. Absolutely. So with the life benefit at the moment, the 413,000 at $7.51, do you feel like that's enough cover in the event that you do pass? The usage benefit is also paid out on top of that as well. So that's an extra $2.71 on top of it.\n\nSo we're looking at, what, $6.76 $84.06 685,000 all up as a death benefit. Yep. Yeah. Well, how much is the mortgage at the moment? We're still going through all that.\n\nYep. Yeah. That's okay. I think last year, we had it noted down as 200,000, but that was sort of prior to the settlement of everything going through. It'll be double at least.\n\nOkay. No worries. Okay. Beautiful. I mean, give give or take, if anything did happen with the way it's sort of all being structured, your with your life benefit and your super paid out, if you've got a rough a rough mortgage about 400,000, we'll pay that off.\n\nThen, obviously, your house could be sold off, and any of the proceeds could then be, you know, put through trust or paid to Michael to look after Kelly moving forward. So it it yeah. Yeah. Correct. Rent it out and keep it keep it as an income project producing asset form for in the future.\n\nAbsolutely. Yeah. All good. Asset assets value on the house, we had 820,000. Have you had that valued recently as part of going through this process?\n\nWhat is it? Okay. Oh, nice. A 9 50. Fantastic.\n\nWell yeah. Yeah. No. And will the household be in your your name after all this? It's always.\n\nOkay. Yep. Perfect. That's all good. No.\n\nNo. No. I I completely understand. After getting divorced the first time and going through the whole thing, I definitely chose my second husband very carefully, and we were together for about six years prior to getting married or being close to getting married. So I understand that.\n\nEspecially having kids, you've gotta protect everything. Yep. You'll be so used to your own space and the quiet. Yeah. Yeah.\n\nYeah. Absolutely. Yep. Absolutely. No.\n\nThat's all good. I stopped after mine. I do. I do, but no. As as long as you're looking after you moving forward, that's all that really matters.\n\nYou've been through one hell of a year and a half. So this is a it's time for you to look after you and Kelly. Yeah. Yeah. You're doing really it'd be it'd be good, wouldn't it?\n\nIt'd be great. Yeah. All good. With your TPD cover, so total term disability, you do have a little bit less. It's $206,008.75.\n\nAnd, again, with CPD, we can claim incapacity against if you're super to have that released. So it actually $2.71 on top of that. Do you feel like you're pretty comfortable with that level of cover at the moment if you are unable to go back to work permanently. Yep. That's okay.\n\nWe can always look to review these demographic if you want, like, when your circumstances change or, you know, after you've kinda gone through all the settlement process and things are settling down a little bit, If you wanted to then come back and we talk more about the level of cover, really, you know, look at it a bit deeper, we can absolutely do that. Not a problem at all. Yeah. Yeah. I don't wanna overwhelm you with too much, so you wanna take it yeah.\n\nYeah. Yeah. Cool. Absolutely. And, I mean, leave having a level of cover.\n\nSo at the moment with the TBD, it's currently with your super balance on top of that, it's about $4.77 3 pay $4,478,000, which isn't bad and, you know, realistically, could cover the the mortgage if anything happened to you and you weren't able to go back to work. You also do and as much as trauma's on hold at the moment, you also have trauma to fall back on once that comes off the premium holiday. And in the short term, having your income protection if you really if you can't go back to work and you made that condition to to access the or to claim on your income protection as well. So the benefits aren't bad at the moment. They are sort of, you know, giving you a base.\n\nAnd then once you go through settlement, once you know what your mortgage looks like, what you need, what your income looks like as well, We can kind of really go down that route and, yeah, go through what you need, what you want to be covered for, whether we increase it, decrease it, change it, just making sure that it it fits your your circumstances. I just think for for now, holding it as is would probably be appropriate because, yeah, if you're gonna go through that change and drop hours, the income will drop, but then sampling is a benefit that you have as well. And your mortgage is probably gonna increase very shortly, so we just take all those as a debt into play in in the next few months for you. Does that sound alright? Yep.\n\nYeah. Absolutely. Well, I'll work on your super for the moment. Keep your insurances a little bit longer as they are. And then when you're ready, you let me know, and I'll come back, and we'll talk about the insurance levels in a lot more detail.\n\nYou'll be able to think about what what's important to you as well knowing what the level of cover you have now is. And as your circumstances change, thinking about if I wasn't able to go to work, what would I need? What would I have to cover? You know, if I was to pass away, how do I want things structured? What do I want, you know, the money to look like, and what kind of support do I want for Kelly in the future?\n\nSo it's just, yeah, those little things that you'll be able to think about a little bit clearer. I'm also a big believer in doing things in smaller increments as well. It's just not overwhelming you with too much, just sort of working on what we can now and then knowing what we should put forward so we're not making rash decisions so we can really assess the situation fully down the track. Does that make sense? Yep.\n\nBeautiful. Excellent. So your insurances are pretty good for the moment. We'll as I said, we'll assess those down the track when you've got the settlement sorted and you, you know, work out what you wanna do with WorkWise. And in your annual review pack, you've got a copy of those levels of covers and the the certificates of currency as well.\n\nSo you can have a a bit of a look through those, save them down if you want you to kinda hold as a bit of a guide. These insurances I'm just double checking. They should be indexed every year as well. Yes. They are.\n\nYeah. They are. They definitely are. So they will increase slightly over time as well, which means that the amount you pay for them is gonna increase, but you also get a little bit of extra cover each year without any additional underwriting, which is a little bit of a benefit, especially, you know, as you are going through a lot right now. Excellent.\n\nAll good. Do you do you have any questions on any of what I have gone through so far? Sorry. Yeah. All good.\n\nBeautiful. Yeah. Yeah. Yep. Yep.\n\nYep. I ask that question a lot. Yep. Yep. Mhmm.\n\nYep. Absolutely. Absolutely. And there's other things that we can look at. Like, you've got your trauma policy, but down the track, if you want to, we can also look at additional child trauma policies that cover Kelly in the event that he is diagnosed with, say, a major traumatic condition or an illness or blindness or things like that.\n\nAnd the benefit to having child trauma policies put in place early on is that when they generally get to a certain age, depending on the policy provider between the ages of 16 to 18, the policy can then be credit converted into an adult life policy. And because the child has this policy for so long, they've had no real health conditions. It kinda gives them a start on having a life policy that is, you know, paid out by the super initially. But it's you know, there's no loading or exclusion on the policy. There's very little underwriting for child trauma as well.\n\nSo if you wanted to look at things like that, it is an out of pocket expense. You can't hold it inside super. But just like your trauma policy, it tends to pay out a lump sum tax rate benefit if he is diagnosed with certain conditions. Or as I much as I hate to put this one out there, if he was to pass away, it can also provide a benefit to you in that instance as well. So it acts as a bit of a child life policy, which is a benefit you don't really have on your policies for him as well.\n\nSo that's just something else to think about. It is another expense to think about, but something for bit of food for thought for you as well. Yeah. All good. It's not not the nicest thing to sort of bring up and put out there, but it is something that does happen.\n\nSo I do like to sort of make put that out there. And whilst you are kind of reassessing everything for yourself and Kelly and putting everything in place to kind of, you know, make sure your lives moving forward are both looked after and cared for and and sorted. It's just something to maybe think about as well. Yeah. All good.\n\nAll all good. Yeah. No. There's lots of things. I mean, when you weigh it up, you could basically ensure every part of your life is a health, but your lives and your children's lives are some of the most important things out there.\n\nSo, yeah, we can definitely look at those sorts of aspects for you. Easy. Just to go through and update a few other details for you, your Volkswagen Tiguan, you still have that vehicle? Yes. Beautiful.\n\nExcellent. Excellent. Asset value we had on that last year was about 69,556. What sort of value would you put on the Tiguan now? About 60?\n\nThat's okay. Even what sort of value is it for you? If if you had to sell it, what would you want for it? Yes. Yeah.\n\nWow. Yep. Yep. No. That's okay.\n\nAll good. I've got content at 200,000. Would you keep content valued about the same thing? Yep. Beautiful.\n\nExcellent. And any other assets or liabilities that we need to maybe add in that we didn't have last year? Nope. Not okay. At the moment, for any new advice, I'm just excluding kind of any additional contributions to Super just because, you know, from our conversations, you're not really in a position to be able to add more to Super as of yet, but still something we wanna maybe look at down the track when things change for you.\n\nIs that right? Yep. Yep. Beautiful. Yep.\n\nBeautiful. Excellent. And any changes I know you're about to sort of look at dropping hours at work, but any changes to your role, any promotions that you've gone through? No. That's okay.\n\nAnd I need to update your next of kin as well. So we still technically had Hayden down last year even though, you know, it's being separated. Did you want me to update your next of kin on our file to be your brother or somebody else? Who would you prefer? Yeah.\n\nYeah. Did you want me to put Michael down as your next of kin on our file? Yep. Yep. Beautiful.\n\nI mean, if I I do. If you remember it. Yeah. Yeah. Thanks.\n\nYeah. Oh, goodness. No. You're fine. Yep.\n\nYep. 315. Beautiful. Thank you for that. And, I mean, if I couldn't get a hold of you for a period of time, I'd be ringing by Tracy going, hey.\n\nGo find out what's going on. Can you do a welfare check for me? Tracy, you're yep. Have him on the front door. Yeah.\n\nOh, that's good. The kids are so cute, honestly. They both came into the office the other week. That was so adorable. Going up so fast.\n\nYeah. I know. I know. I know. So so cute.\n\nSo cute. Yeah. Just so little, so adorable. Yep. But it it kinda made like, I don't want any more kids.\n\nI definitely don't want any more children, but they make they are they're just so adorable. So adorable. And you can hear them pumping up the stairs. They're like, here they come. Oh god.\n\nI even looked at my son the other day and went, wow. I'll never have a 10 year old again. Yeah. They really do. Absolutely.\n\nAlright. All good. Alright. Well, I've got a really good idea of what I wanna do. I'll go back and do a bit of research there for you.\n\nI do only project over the next sort of five to ten years because there's so many changes with you being so young. But, realistically, retirement goal, we're still sort of working on trying to access super at the earliest possible opportunity, maybe 60, and income's about $1,000 a week. Is that still fairly appropriate retirement goal wise still? Absolutely. Yep.\n\nYou still wanna be young enough to enjoy retirement too. Yeah. Yeah. Yeah. Absolutely.\n\nYeah. Absolutely. I'm paying down the yeah. Absolutely. I've got down here paying down the mortgage by the time you retire.\n\nHopefully, that is a reality for you. Yeah. Yeah. Absolutely. Yeah.\n\nI use my offset account as a savings account permanently. Let's put my income just go straight into it. It just sits there, and I just use what I need to, and everything else just kinda there and saves me a bit on interest. So using those savings accounts is a good idea, a great way to to make that easier for you. Yeah.\n\nYeah. No. All good. I'll just make a note here with the insurances if you're okay, and just let me know if you think I should have something different here. But just goal wise, the insurances remain appropriate for the time being with the goal that we're gonna reassess those in the near future as your circumstances are due to change.\n\nDoes that sound right? Yep. Yep. Beautiful. What I'll do is I'll make a I'll make a calendar invite for us to give you a call in three months' time, and we'll have that insurance conversation in a bit more detail.\n\nEasy. Yep. Yeah. Absolutely. You can send that through whenever you're ready, and I'll jump straight on it for you.\n\nPerfect. And estate planning wise, we're gonna update the will, make sure power of attorney and guardianship and things are all sorted. I mean, realistically, under, like, legislative requirements and things like that, if something happens to you, then Kelly does have to generally go to his dad. That's straight away. But it's just to making sure the money is covered.\n\nYeah. Yeah. Yeah. Yeah. Yep.\n\nAbsolutely. No. No. Yeah. I don't know how I could do it.\n\nYeah. Yeah. No. Even with my my kids live in my investment property. They're 19 and 20, and they rent that off me.\n\nAnd, hopefully, they meant they're saving a little bit, but I don't even know when and if they're gonna be able to buy anything in the future. They'll have to utilize our our houses and after the guarantor because, I mean, they're saving like there's no tomorrow, but they're just struggling to save up. So it is. That's so good. And then if this was we'll have those updated to the legal personal representative, but we'll hold off for the time being until you're able to sort out your will.\n\nDoes that sound right? Yep. Beautiful. Is there any and then short term wise, still just working on the cash flow and budgeting, possibility of dropping hours to be able to access Centrelink to give you a bit more financial security and support. Is there any other goals or anything I might have missed as part of our conversation?\n\nYep. Work. Work. You pay pay bills. Absolutely.\n\nAbsolutely. And, I mean, look, if you think about it, you'll the if you had to use the car less, you know, less on fuel, hopefully, with just the two of you. Has your grocery bill gone down? Have you sort of noticed a difference in your grocery bill with, like, food and things like that and sort of meal planning? And Yeah.\n\nOh, I love it. No. Yeah. Yeah. That's a lot.\n\nThat's a It's bad. Yep. Yeah. Yeah. Yeah.\n\nNo. Definitely. That's not not bad in any way. And those meal those are pre ready made meals aren't bad at all. I buy them every week for my daughter as well because she's been going through a lot, and her mental health is a bit shot too at 20, and I feel terrible for her.\n\nBut I've been buying her, like, five of those to eat every night. And I think as long as you're getting some protein and carbs and you're you're eating, it's a benefit to you. So I'm all for those meals, honestly. They're great. Yeah.\n\nYeah. Get those new things. Oh, fantastic. Oh, that's really good. Yeah.\n\nOh, that's really good. Fantastic. Yep. Yep. Yeah.\n\nYes. Yeah. Yes. Definitely. Absolutely.\n\nYep. Oh, Yeah. You feel better. That's the main thing. Yeah.\n\nYeah. No. Absolutely. Well, I'll keep up to date and see how we're going. That'd be good.\n\nYeah. No. All good. Yeah. Yeah.\n\nYep. Okay. And will it will it start to warm up down there a little bit earlier as well? Like, I know around September here, it actually starts to warm up pretty significantly. Is it the same sort of thing down in SA?\n\nYep. Yep. Oh, that'll be nice. Oh, that's good. Yeah.\n\nYeah. Oh, I miss his son. Yeah. Yep. Yep.\n\nOh, that'll be good. Nice. Yeah. No. All good.\n\nAll good. I've done most that's all good. I've done most of your risk profile questionnaire. I just had three questions to kinda update for you just to make sure you are still in that your the correct sort of portfolio there. When you think about the level of risk that you're taking in order to get the returns you're after, do you consider yourself comfortable taking on a high level of risk, a medium level of risk, or next to no risk knowing the returns are much smaller?\n\nWhere would you see yourself? Yes. Would you see yourself in between kind of that high and medium? Kind of in between? Yep.\n\nYep. Perfect. Excellent. And the next one here is if we saw the markets fall by 20% in the next six months, how do you think you might be feeling? Are you probably optimistic about it being an investment opportunity, maybe smack some more money into the super fund and invest it?\n\nAre we likely to hold and wait, maybe call us and get some guidance, or are you more likely to be a bit worried and wanting to sell your investments to cash? You just call us. Yeah. That's cool. Yeah.\n\nYeah. Yeah. I remember him doing that, and he was like, there was there was some pretty big things happening in the market at that time, but he said he was very lucky. He was like, it's not a not a call we try to make easily. I said, no.\n\nI could imagine that. He did. Absolutely. Yes. Yeah.\n\nThat's it. That's it. And even with this year's ups and downs, like, as much as the market saw quite a it was only really about a three to 4% drop in around about April this year, but it still made a lot of people kind of stand up and notice and be a little bit more concerned. But even that, when I was talking about, it was it was no real it was just what was happening between The US and Iran. It was just consumer confidence in the market and people selling off, and we were like, it's not really a a point to sell out of because now we'll we'll wait through this one, and we'll wait for something bigger.\n\nSo, yeah, that's yeah. That's correct. It's crazy how one person has so much power. Oh, it is. We all need him on our on our side.\n\nYeah. We need to control him. Yeah. Yeah. It's it's crazy, isn't it?\n\nAbsolutely. Yeah. Look. I'm I'm the same as you. I just go, yeah.\n\nLook. I don't agree with everything you say. But, look, when you've made a difference in market, I think I'll take it. I think I'll use the moment to invest, and I'll just let it sit for a bit longer. Oh, yeah.\n\nYeah. But when he wants something, he goes after it. He's not afraid to tackle, and he's not afraid to stand up for it. Yeah. Nah.\n\nNo. I see that. Yeah. Yeah. Absolutely.\n\nYeah. Yeah. Yeah. Yeah. No.\n\nAll good. All good. Well, that answers those questions. You are still a growth investor, and, realistically, it still suits your time horizon for where you are in your state of life. So I'll go back and reassess the super and the investments.\n\nI'll not change anything with the insurances as of yet. I'll put them into the fact that they are paid out of super so you can see the effect that they have on your super currently, and then we'll go back and review them a bit later down the track there. But other than that, everything else looks good. I will it takes about three weeks to do the advice. Did you want me to book you in now so that we can come back in a few weeks and go through that together?\n\nYep. Yep. So that brings us to the tenth. Yep. Absolutely.\n\nSo I'm that's okay. Yeah. You're right. I do have two weeks off in September to go away with my son, but I'm I'm here on the tenth. Yeah.\n\nWell, I can do it bef are you sure? Because I can do it beforehand. I could do the Thursday the tenth to go through the advice with you. And then because I'm away the following two weeks. You've got some time to read it over and think about it and come back with any questions that you might have if if that's what you wanna do.\n\nAfter? No. That's okay. That's okay. So that'll be the '20 was in Monday September 28, so it's kind of the first week of October.\n\nWhat day would you prefer that day that week? Yep. Honestly, Thursdays are good. Yeah. Yep.\n\nYep. Yep. Perfect. And 12:30 Queensland time is when we generally book everything. Is that still suitable for you?\n\nYep. No. Look. I honestly I just eat whenever I can. And Thursday works well for me as well for you because I work from home, so I can block out plenty of time to make sure that we're you know, we've got time for you to to go through whatever you need at this time.\n\nEasy. I'll put statement of advice presentation in there. So that'll be the Thursday, October 1, and I will add a text message reminder because it is a couple of weeks away. Yep. Yep.\n\nBeautiful. Yeah. Absolutely. Always happy to do that for you. I booked that one in.\n\nThat's fantastic. All the documents that I have gone through are in that in the review packet I sent through the other week. So feel free to run your eyes over that. And then we've got the ongoing service agreement for the next twelve months there as well with the 1.65% on it. If you're happy to start down board and want me to keep looking after things, we'll get you signed and return it back.\n\nAnd, yeah, anything that you need, just email through to me. I'll be working on your super for time being, and I've added a little note that we'll call in three months' time to talk more about your circumstances and the insurances there as well. Okay? Yeah. Thank you so much for your time.\n\nNo worries. Go back to bed, and I hope you feel better soon. Yeah. Yeah. Oh, so cute.\n\nYep. So adorable. Yeah. Yeah. Yeah.\n\nIt could be the next hat we're after. Yeah. Yeah. I love that. That's beautiful.\n\nMy pleasure. You have a good day. I hope you feel better soon. My pleasure. See you later.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hey, Catherine.","start":2.8,"end":3.6,"sentiment":"neutral","sentiment_score":0.05332808196544647},{"text":"It's Dana.","start":3.6,"end":4.3199997,"sentiment":"neutral","sentiment_score":0.07320074737071991},{"text":"How are you this morning?","start":4.3199997,"end":5.7,"sentiment":"neutral","sentiment_score":0.1518368750810623},{"text":"Oh, are you yeah.","start":9.92,"end":13.059999,"sentiment":"neutral","sentiment_score":-0.16987358778715134},{"text":"Yeah.","start":24.185,"end":24.685,"sentiment":"neutral","sentiment_score":-0.28484559059143066}],"sentiment":"neutral","sentiment_score":0.0034215780241148813,"num_words":14,"start":2.8,"end":24.685},{"sentences":[{"text":"Oh, you're poor thing.","start":33.0,"end":33.96,"sentiment":"negative","sentiment_score":-0.5134029388427734},{"text":"You've got a lot going on at this moment.","start":33.96,"end":35.9,"sentiment":"negative","sentiment_score":-0.4415584173467424},{"text":"Yeah.","start":42.535,"end":42.855,"sentiment":"neutral","sentiment_score":-0.24047724902629852},{"text":"Wow.","start":42.855,"end":43.355,"sentiment":"neutral","sentiment_score":-0.2538949251174927},{"text":"Yeah.","start":46.615,"end":47.115,"sentiment":"neutral","sentiment_score":-0.017940564081072807}],"sentiment":"negative","sentiment_score":-0.40874689060728997,"num_words":16,"start":33.0,"end":47.115},{"sentences":[{"text":"Yep.","start":47.655,"end":48.155,"sentiment":"neutral","sentiment_score":0.003242265433073044},{"text":"Wow.","start":48.775,"end":49.275,"sentiment":"neutral","sentiment_score":-0.018234077841043472},{"text":"Wow.","start":52.695,"end":53.195,"sentiment":"neutral","sentiment_score":0.2346733659505844},{"text":"Is today is today okay to go through things and do your annual review, or did you wanna make it another time when you're feeling better?","start":53.255,"end":60.34,"sentiment":"neutral","sentiment_score":0.07432441699963349},{"text":"Or Yeah.","start":60.34,"end":68.645,"sentiment":"neutral","sentiment_score":-0.024139218032360077}],"sentiment":"neutral","sentiment_score":0.06786574062801176,"num_words":31,"start":47.655,"end":68.645},{"sentences":[{"text":"Yeah.","start":68.784996,"end":69.185,"sentiment":"neutral","sentiment_score":0.009339414536952972},{"text":"Basically, I I've had a bit of a look at you're right.","start":69.185,"end":73.185,"sentiment":"neutral","sentiment_score":0.020041557921407122},{"text":"I've had a bit of a look at your BT, and I think I wanna go back and reassess BT and the investments within.","start":73.185,"end":79.665,"sentiment":"neutral","sentiment_score":-0.019624741127093632},{"text":"Because this year, with everything, it's kind of been a bit up and down.","start":79.665,"end":82.865,"sentiment":"neutral","sentiment_score":-0.1230868117085525},{"text":"It looks like we should probably update the advice, and there's some investments that aren't working very well at the moment.","start":82.865,"end":88.78,"sentiment":"neutral","sentiment_score":-0.12382530385539645}],"sentiment":"neutral","sentiment_score":-0.06312086697693707,"num_words":72,"start":68.784996,"end":88.78},{"sentences":[{"text":"So I would like to just go back and maybe review all those for you.","start":88.78,"end":91.92,"sentiment":"neutral","sentiment_score":0.05125752240419388},{"text":"But what I'll do before I kinda go through all that in detail with you, I'll just quickly confirm moving forward.","start":93.34,"end":99.634995,"sentiment":"neutral","sentiment_score":0.09397461620115098},{"text":"We do record our calls.","start":99.634995,"end":100.755,"sentiment":"neutral","sentiment_score":0.0841995470225811},{"text":"Are you comfortable with me recording the call moving forward?","start":100.755,"end":103.575,"sentiment":"neutral","sentiment_score":0.08542482741177082},{"text":"Beautiful.","start":103.715,"end":104.215,"sentiment":"neutral","sentiment_score":0.18820354342460632}],"sentiment":"neutral","sentiment_score":0.08088037171042882,"num_words":52,"start":88.78,"end":104.215},{"sentences":[{"text":"And I'd have to just do a really quick security check there for you.","start":104.994995,"end":107.715,"sentiment":"neutral","sentiment_score":0.0732785692172391},{"text":"Just need to confirm your full name, your date of birth, and address there for me.","start":107.715,"end":111.24,"sentiment":"neutral","sentiment_score":0.03403011488262564},{"text":"Oh, beautiful.","start":115.399994,"end":116.119995,"sentiment":"positive","sentiment_score":0.5235659778118134},{"text":"Thank you so much for that.","start":116.119995,"end":117.82,"sentiment":"positive","sentiment_score":0.6782638331254324},{"text":"I'll try to limit how much you have to talk.","start":117.96,"end":120.439995,"sentiment":"neutral","sentiment_score":-0.025896443426609038}],"sentiment":"neutral","sentiment_score":0.13391942348486433,"num_words":48,"start":104.994995,"end":120.439995},{"sentences":[{"text":"I'm so sorry.","start":120.439995,"end":121.42,"sentiment":"neutral","sentiment_score":-0.037485621869564056},{"text":"Yeah.","start":129.095,"end":129.595,"sentiment":"neutral","sentiment_score":-0.004963488318026066},{"text":"Oh, you oh, you poor thing, honestly.","start":129.975,"end":138.955,"sentiment":"neutral","sentiment_score":-0.07570787306342806},{"text":"It's all good.","start":139.575,"end":140.295,"sentiment":"neutral","sentiment_score":0.25805985927581787},{"text":"I'll try to limit how much I have to talk as much as we can.","start":140.295,"end":144.75,"sentiment":"neutral","sentiment_score":-0.03639621405551831}],"sentiment":"neutral","sentiment_score":-0.014453072357794335,"num_words":29,"start":120.439995,"end":144.75},{"sentences":[{"text":"Yeah.","start":145.45,"end":145.95,"sentiment":"neutral","sentiment_score":-0.058781154453754425},{"text":"I I bet you are.","start":146.01,"end":147.77,"sentiment":"neutral","sentiment_score":-0.12598133981227874},{"text":"You've had a lot.","start":147.77,"end":148.73,"sentiment":"neutral","sentiment_score":-0.22529862076044083},{"text":"It's been a rough year and a bit, and it just seems to be stuck in that thing right for you, unfortunately.","start":148.73,"end":154.35,"sentiment":"neutral","sentiment_score":-0.29710923812606116},{"text":"I'm so sorry.","start":154.49,"end":155.47,"sentiment":"neutral","sentiment_score":-0.251205712556839}],"sentiment":"neutral","sentiment_score":-0.2537115060857364,"num_words":35,"start":145.45,"end":155.47},{"sentences":[{"text":"Yes.","start":159.975,"end":160.475,"sentiment":"neutral","sentiment_score":0.04321753233671189},{"text":"Yes.","start":161.49501,"end":161.99501,"sentiment":"neutral","sentiment_score":0.05672542750835419},{"text":"Yeah.","start":162.295,"end":162.795,"sentiment":"neutral","sentiment_score":0.06921892613172531},{"text":"Absolutely.","start":163.015,"end":163.515,"sentiment":"neutral","sentiment_score":0.26641011238098145},{"text":"All good.","start":164.535,"end":165.35501,"sentiment":"positive","sentiment_score":0.35847921669483185}],"sentiment":"neutral","sentiment_score":0.1920884052912394,"num_words":6,"start":159.975,"end":165.35501},{"sentences":[{"text":"Well, I'll give you yeah.","start":165.49501,"end":167.815,"sentiment":"neutral","sentiment_score":0.09564470052719116},{"text":"Let me know when you're ready.","start":167.815,"end":169.015,"sentiment":"neutral","sentiment_score":0.07166617115338643},{"text":"You have a drink, and you're good?","start":169.015,"end":173.31999,"sentiment":"neutral","sentiment_score":0.11716675864798683},{"text":"Alright.","start":173.31999,"end":173.81999,"sentiment":"neutral","sentiment_score":0.09113453328609468},{"text":"So lastly, when I did your annual review, your balance then was sitting at a 249,443.","start":173.88,"end":181.34,"sentiment":"neutral","sentiment_score":0.036758841830305755}],"sentiment":"neutral","sentiment_score":0.06879039550466197,"num_words":35,"start":165.49501,"end":181.34},{"sentences":[{"text":"Looking at your balance as of the July 29, which is when the documents were originally put together, you're at originally put together, you're at two 71338.","start":181.72,"end":191.145,"sentiment":"neutral","sentiment_score":0.03782392624351713},{"text":"And having a look at that now, I'm just seeing if the updated one has your balance.","start":192.16501,"end":197.785,"sentiment":"neutral","sentiment_score":0.013548759305301835},{"text":"Sorry.","start":201.04,"end":201.54,"sentiment":"neutral","sentiment_score":0.007701568305492401},{"text":"And these are getting updated balance, and BT wasn't working properly this morning, so it was a little bit frustrating.","start":203.12,"end":209.06,"sentiment":"neutral","sentiment_score":-0.26057437174022197},{"text":"That's exactly right.","start":211.68,"end":213.14,"sentiment":"neutral","sentiment_score":-0.278666615486145}],"sentiment":"neutral","sentiment_score":-0.0704148646498866,"num_words":68,"start":181.72,"end":213.14},{"sentences":[{"text":"It's not working for me.","start":222.115,"end":223.735,"sentiment":"neutral","sentiment_score":-0.10167853087186814},{"text":"No.","start":229.65,"end":230.15,"sentiment":"neutral","sentiment_score":-0.1167762205004692},{"text":"Correct.","start":230.93001,"end":231.43001,"sentiment":"neutral","sentiment_score":-0.03078942932188511},{"text":"Correct.","start":231.57,"end":232.07,"sentiment":"neutral","sentiment_score":-0.050245076417922974},{"text":"That's that is the other good aspect to it.","start":234.21,"end":237.49,"sentiment":"positive","sentiment_score":0.3614654507901933}],"sentiment":"neutral","sentiment_score":0.14982268685365424,"num_words":17,"start":222.115,"end":237.49},{"sentences":[{"text":"It's all protected.","start":237.49,"end":238.47,"sentiment":"positive","sentiment_score":0.37087855736414593},{"text":"Yes.","start":239.09,"end":239.59,"sentiment":"neutral","sentiment_score":0.21653950214385984},{"text":"The the the balance should have gone up a little bit more since then because we have seen a little bit of an increase in things.","start":241.49,"end":248.595,"sentiment":"neutral","sentiment_score":0.22202701178880838},{"text":"But when I kinda look at your portfolio as a whole, in the last couple of years, we have seen some really good returns.","start":249.215,"end":254.415,"sentiment":"neutral","sentiment_score":0.2692608255892992},{"text":"It's not been bad at all.","start":254.415,"end":256.035,"sentiment":"neutral","sentiment_score":0.21856954445441565}],"sentiment":"neutral","sentiment_score":0.24792590936024983,"num_words":60,"start":237.49,"end":256.035},{"sentences":[{"text":"But this last twelve months, with everything that has been going on with the, you know, US and the run, what were the ups and downs in the market, and, obviously, here in Australia with high inflationary rates there as well, the investments have been affected.","start":256.30002,"end":270.32,"sentiment":"neutral","sentiment_score":-0.14903755081088646},{"text":"So your return for the last twelve months after fees, you're up only by 2.42%.","start":270.38,"end":276.945,"sentiment":"neutral","sentiment_score":0.030384329954783122},{"text":"It's a very small increase on last year, and it has a lot to do with what's been happening globally.","start":276.945,"end":283.125,"sentiment":"neutral","sentiment_score":-0.00583322923630476},{"text":"But I've also had a bit of a look, and there's one of your underlying investments that's no longer performing very well.","start":283.93,"end":289.79,"sentiment":"neutral","sentiment_score":-0.08747473122044043},{"text":"So, Bart has originally put you in for then along Australian equities investment, and that's a managed fund.","start":290.41,"end":296.59,"sentiment":"neutral","sentiment_score":0.004046236527048879}],"sentiment":"neutral","sentiment_score":-0.06915899836419781,"num_words":121,"start":256.30002,"end":296.59},{"sentences":[{"text":"It's an actively managed managed fund.","start":297.165,"end":299.005,"sentiment":"neutral","sentiment_score":0.05504223145544529},{"text":"The investment manager is supposed to be able to try and oh, no.","start":299.005,"end":302.365,"sentiment":"neutral","sentiment_score":0.035475118802143976},{"text":"They're not guaranteed to, but they're trying to outperform against the market, essentially trying to get greater levels of return.","start":302.365,"end":308.785,"sentiment":"neutral","sentiment_score":0.030820713518187402},{"text":"They haven't been able to do so this year, and we actually found out that one of their underlying investments, corporate traveler, is now on a trading halt and essentially being investigated.","start":308.845,"end":321.12,"sentiment":"negative","sentiment_score":-0.4677781919017434},{"text":"So we wanna look at swapping everyone out of that investment as soon as as soon as we possibly can just because it's now essentially, Benelon had to go back and reevaluate corporate travel within their investment portfolio, which meant the market had to go back and re re one more the word I'm missing just completely gone out of my head.","start":321.58,"end":344.16,"sentiment":"negative","sentiment_score":-0.3521714364328692}],"sentiment":"neutral","sentiment_score":-0.26613298493360443,"num_words":133,"start":297.165,"end":344.16},{"sentences":[{"text":"Sorry.","start":344.16,"end":344.66,"sentiment":"neutral","sentiment_score":-0.3269374668598175},{"text":"Reevaluate Benelong as an investment as well, and so their actual value is lower than where it had been.","start":345.04,"end":351.62,"sentiment":"negative","sentiment_score":-0.4254472341976668},{"text":"And that is part of the reason your portfolio hasn't really performed as well as we would like this year was that one has sort of come down.","start":351.875,"end":359.155,"sentiment":"negative","sentiment_score":-0.43145372931446346},{"text":"Sort of everything was going really nicely up until kind of March, April this year, then we saw, you know, the market fluctuations with what was happening globally.","start":359.155,"end":367.52002,"sentiment":"neutral","sentiment_score":-0.24960456735321454},{"text":"And then also Benelong have this problem occurring with it.","start":368.06003,"end":371.34003,"sentiment":"negative","sentiment_score":-0.36522992700338364}],"sentiment":"negative","sentiment_score":-0.3620042615505152,"num_words":86,"start":344.16,"end":371.34003},{"sentences":[{"text":"So we are sort of taking steps each time we do a review to move everyone out of Benelong.","start":371.34003,"end":376.0,"sentiment":"neutral","sentiment_score":-0.2236524020370684},{"text":"I would like to, if you're comfortable, also look at whether BT remains appropriate for you or whether we look at moving to a different fund.","start":376.875,"end":384.315,"sentiment":"neutral","sentiment_score":-0.041785625812525935},{"text":"Are you comfortable with me doing all that research and maybe assessing the sleeper as well as the investment?","start":384.315,"end":389.375,"sentiment":"neutral","sentiment_score":0.026318939108597606},{"text":"Yep.","start":391.91498,"end":392.37,"sentiment":"neutral","sentiment_score":0.19849777221679688},{"text":"Yeah.","start":395.97,"end":396.47,"sentiment":"neutral","sentiment_score":0.299688458442688}],"sentiment":"neutral","sentiment_score":-0.06572084600162326,"num_words":66,"start":371.34003,"end":396.47},{"sentences":[{"text":"Absolutely.","start":399.16998,"end":399.66998,"sentiment":"neutral","sentiment_score":0.32754939794540405},{"text":"Absolutely.","start":400.61,"end":401.11,"sentiment":"neutral","sentiment_score":0.31903383135795593},{"text":"So I'll review the super and the investments there.","start":401.81,"end":404.87,"sentiment":"neutral","sentiment_score":0.18575034456120598},{"text":"One of the things I did wanna sort of find out was how you sort of feel about your investment options and what sort of investing style kind of suits you.","start":405.465,"end":412.985,"sentiment":"neutral","sentiment_score":0.13264242872115103},{"text":"So by having that been a long investment, the managed fund within your portfolio, they're more of an active manager.","start":412.985,"end":419.81,"sentiment":"neutral","sentiment_score":0.10137923322618007}],"sentiment":"neutral","sentiment_score":0.13641671427795965,"num_words":62,"start":399.16998,"end":419.81},{"sentences":[{"text":"So we can look to replace them with another active manager.","start":419.87,"end":423.16998,"sentiment":"neutral","sentiment_score":0.059304796159267426},{"text":"Active managers are meant to be trying to outperform against the market, get a greater level of return.","start":423.71,"end":428.43,"sentiment":"neutral","sentiment_score":0.2285644260959493},{"text":"You are young enough to still have active managers in your portfolio, but there is no guarantee they're going to be able to outperform against the market.","start":428.43,"end":436.685,"sentiment":"neutral","sentiment_score":0.026686318770602898},{"text":"Alternatively, I could look to switch that with something a bit more lower cost, more of a passively managed fund that tracks a certain indices within the market, could help to lower your overall risk by diversifying your portfolio, but could also be cheaper as well, maybe keep more fees in your in your super working harder for you.","start":436.745,"end":456.98,"sentiment":"neutral","sentiment_score":0.2524441337939036},{"text":"What would you sort of like me to focus on?","start":457.04,"end":459.2,"sentiment":"neutral","sentiment_score":0.027026844024658204}],"sentiment":"neutral","sentiment_score":0.16521212294697762,"num_words":125,"start":419.87,"end":459.2},{"sentences":[{"text":"What sounds important to you?","start":459.2,"end":461.14,"sentiment":"neutral","sentiment_score":0.13619286864995955},{"text":"Making money.","start":466.36502,"end":467.185,"sentiment":"neutral","sentiment_score":0.20828834176063538},{"text":"Yes.","start":467.325,"end":467.825,"sentiment":"neutral","sentiment_score":0.21288490295410156},{"text":"That's okay.","start":468.845,"end":469.64502,"sentiment":"neutral","sentiment_score":0.3092680871486664},{"text":"I've got if yeah.","start":469.64502,"end":472.385,"sentiment":"neutral","sentiment_score":0.26774175092577934}],"sentiment":"neutral","sentiment_score":0.21428065055183002,"num_words":14,"start":459.2,"end":472.385},{"sentences":[{"text":"Yeah.","start":474.445,"end":474.93,"sentiment":"neutral","sentiment_score":0.19491344690322876},{"text":"Yeah.","start":475.88998,"end":476.38998,"sentiment":"neutral","sentiment_score":0.1184864491224289},{"text":"Absolutely.","start":477.49,"end":477.99,"sentiment":"neutral","sentiment_score":0.27060437202453613},{"text":"Yep.","start":479.09,"end":479.59,"sentiment":"neutral","sentiment_score":0.1482592672109604},{"text":"Perfect.","start":479.65,"end":480.15,"sentiment":"positive","sentiment_score":0.44678646326065063}],"sentiment":"neutral","sentiment_score":0.23580999970436095,"num_words":5,"start":474.445,"end":480.15},{"sentences":[{"text":"Absolutely.","start":482.37,"end":482.87,"sentiment":"neutral","sentiment_score":0.2218923270702362},{"text":"This is what you're gonna have to fall back on.","start":483.00998,"end":485.16998,"sentiment":"neutral","sentiment_score":-0.06836487255059183},{"text":"Yeah.","start":485.16998,"end":485.57,"sentiment":"neutral","sentiment_score":0.04243955388665199},{"text":"Of course.","start":485.57,"end":486.22998,"sentiment":"neutral","sentiment_score":0.044746460393071175},{"text":"Of course.","start":486.28998,"end":486.94998,"sentiment":"neutral","sentiment_score":0.064679816365242}],"sentiment":"neutral","sentiment_score":-0.012529018189525232,"num_words":16,"start":482.37,"end":486.94998},{"sentences":[{"text":"Well, if you like, what I can do, I've got a couple of different portfolios that that's been working on that we can look at.","start":487.32498,"end":492.685,"sentiment":"neutral","sentiment_score":0.09418219864368439},{"text":"One of those sorry.","start":492.685,"end":495.085,"sentiment":"neutral","sentiment_score":-0.031561655923724174},{"text":"One of those does have an active management component in there for you, and the other one doesn't.","start":495.085,"end":500.365,"sentiment":"neutral","sentiment_score":-0.0038888276451163823},{"text":"I could look at sorry.","start":500.365,"end":502.04,"sentiment":"neutral","sentiment_score":-0.15996336936950684},{"text":"Both of those are gonna hiccup.","start":502.04,"end":503.16,"sentiment":"negative","sentiment_score":-0.3783084750175476}],"sentiment":"neutral","sentiment_score":-0.015713073313236233,"num_words":58,"start":487.32498,"end":503.16},{"sentences":[{"text":"I do apologize.","start":503.16,"end":503.90002,"sentiment":"neutral","sentiment_score":-0.249046191573143},{"text":"I could look I could look at both of those if you like and look at, obviously, the capital gains consequences for switching out and changing because you'll see if I just like you does a tax return every year.","start":504.92,"end":516.295,"sentiment":"neutral","sentiment_score":-0.11086105937138199},{"text":"So when we do switch investments, your super fund does have to pay capital gains tax and things like that.","start":516.295,"end":522.21497,"sentiment":"neutral","sentiment_score":-0.05908102951943874},{"text":"So when I am researching the different investment options, I do focus on and look at the the cost of the portfolio, the admin fees, the capital gains consequences.","start":522.21497,"end":530.97,"sentiment":"neutral","sentiment_score":0.07196916061742552},{"text":"If you, you know, if your fund has to pay capital gains, you know, how long does it take the the fund to make that money back, what the past performances of the portfolios, and how it can kinda benefit you over the next five to ten years as well.","start":532.07,"end":545.91504,"sentiment":"neutral","sentiment_score":0.22600770175457}],"sentiment":"neutral","sentiment_score":0.049466825392044764,"num_words":142,"start":503.16,"end":545.91504},{"sentences":[{"text":"So if you're comfortable, I'm happy to look at all those different options and just come up with a recommendation.","start":545.91504,"end":551.29504,"sentiment":"positive","sentiment_score":0.5107990771532058},{"text":"I can show you what I'm recommending, how it helps meet your goal and make your super work harder, the benefits to you, and then you get to decide whether you wanna take that.","start":552.075,"end":560.37,"sentiment":"positive","sentiment_score":0.6158539468751234},{"text":"Does that sound okay?","start":560.37,"end":561.58997,"sentiment":"neutral","sentiment_score":0.29752451553940773},{"text":"Yeah.","start":563.89,"end":564.39,"sentiment":"neutral","sentiment_score":0.1528933197259903},{"text":"Oh, good.","start":564.85,"end":565.67,"sentiment":"neutral","sentiment_score":0.24648445844650269}],"sentiment":"positive","sentiment_score":0.5408356727146711,"num_words":61,"start":545.91504,"end":565.67},{"sentences":[{"text":"No.","start":567.01,"end":567.32996,"sentiment":"neutral","sentiment_score":-0.04124745726585388},{"text":"That's absolutely yeah.","start":567.32996,"end":569.64996,"sentiment":"neutral","sentiment_score":0.05167421015600363},{"text":"Yeah.","start":569.64996,"end":570.05,"sentiment":"neutral","sentiment_score":0.05659319832921028},{"text":"Beautiful.","start":570.05,"end":570.55,"sentiment":"positive","sentiment_score":0.3496430516242981},{"text":"Beautiful.","start":572.745,"end":573.145,"sentiment":"positive","sentiment_score":0.4814321994781494}],"sentiment":"neutral","sentiment_score":0.14306337466197355,"num_words":7,"start":567.01,"end":573.145},{"sentences":[{"text":"Yeah.","start":573.145,"end":573.645,"sentiment":"neutral","sentiment_score":0.21148046851158145},{"text":"Yeah.","start":573.78503,"end":574.265,"sentiment":"neutral","sentiment_score":0.16411182284355164},{"text":"Yeah.","start":574.265,"end":574.66504,"sentiment":"neutral","sentiment_score":0.14542987942695618},{"text":"Well, you're still definitely doing that.","start":574.66504,"end":576.265,"sentiment":"neutral","sentiment_score":0.15657656888167062},{"text":"We're just we're trying to sort of as we go through and do the annual reviews, move everyone out of that along to try and, you know, alleviate that because that investment's no longer performing.","start":576.265,"end":585.645,"sentiment":"neutral","sentiment_score":0.003703187299626214}],"sentiment":"neutral","sentiment_score":0.03613848044452342,"num_words":44,"start":573.145,"end":585.645},{"sentences":[{"text":"And every so often, every now and then, it's good to update the portfolio as well because what was working back when you came on board originally does need to be updated every now and then to keep the portfolio working harder.","start":586.64,"end":598.4,"sentiment":"neutral","sentiment_score":0.0636179159794535},{"text":"So and it looks like the funds yeah.","start":598.4,"end":601.26495,"sentiment":"neutral","sentiment_score":0.037258810829371214},{"text":"Sorry.","start":601.26495,"end":601.76495,"sentiment":"neutral","sentiment_score":-0.015870321542024612},{"text":"Yeah.","start":603.985,"end":604.485,"sentiment":"neutral","sentiment_score":0.005360043607652187},{"text":"Yeah.","start":611.345,"end":611.845,"sentiment":"neutral","sentiment_score":0.021686546504497528}],"sentiment":"neutral","sentiment_score":0.0562490420064555,"num_words":53,"start":586.64,"end":611.845},{"sentences":[{"text":"Yeah.","start":612.14496,"end":612.305,"sentiment":"neutral","sentiment_score":0.06958656013011932},{"text":"Definitely.","start":612.305,"end":612.805,"sentiment":"neutral","sentiment_score":0.16493847966194153},{"text":"Yeah.","start":613.58997,"end":613.82996,"sentiment":"neutral","sentiment_score":0.19955268502235413},{"text":"Absolutely.","start":613.82996,"end":614.32996,"sentiment":"neutral","sentiment_score":0.32622843980789185},{"text":"We're certainly a lot more scrutinized than than industry funds are, so we do have to justify what we're putting you in and make sure it is working for you and and update it more regularly than than they definitely do.","start":614.38995,"end":625.91,"sentiment":"neutral","sentiment_score":0.209404513421582}],"sentiment":"neutral","sentiment_score":0.20768647144238153,"num_words":45,"start":612.14496,"end":625.91},{"sentences":[{"text":"So I'm I'm happy to go back.","start":625.91,"end":627.645,"sentiment":"positive","sentiment_score":0.5958221299307687},{"text":"I'd love to look at that for you.","start":627.645,"end":629.005,"sentiment":"positive","sentiment_score":0.6773257032036781},{"text":"I'll update the advice.","start":629.005,"end":629.965,"sentiment":"neutral","sentiment_score":0.21420843526721},{"text":"It just takes a couple of weeks for me to complete that, and then I'll come back, and we'll go through the advice document together.","start":629.965,"end":635.885,"sentiment":"neutral","sentiment_score":0.04586398020386696},{"text":"You can let me know what you're comfortable with and, yeah, decide whether you take the advice or not.","start":635.885,"end":641.91,"sentiment":"neutral","sentiment_score":0.10722486713999196}],"sentiment":"neutral","sentiment_score":0.2163502580471455,"num_words":63,"start":625.91,"end":641.91},{"sentences":[{"text":"Easy done.","start":642.37,"end":643.35,"sentiment":"positive","sentiment_score":0.4272812455892563},{"text":"Fantastic.","start":644.13,"end":644.63,"sentiment":"positive","sentiment_score":0.7554640769958496},{"text":"Now the other thing to sort of look at is your insurances.","start":646.52997,"end":649.82996,"sentiment":"neutral","sentiment_score":0.001790769708653291},{"text":"So with the current cover you have at the moment, your trauma policy is still on hold.","start":651.765,"end":658.505,"sentiment":"neutral","sentiment_score":-0.1502051401664229},{"text":"We did sort of talk about holding that for six months to start with, but basically left it on hold.","start":659.125,"end":665.305,"sentiment":"neutral","sentiment_score":-0.09870670605450868}],"sentiment":"neutral","sentiment_score":-0.055694340370022334,"num_words":52,"start":642.37,"end":665.305},{"sentences":[{"text":"You don't have to put it back or take it off the premium holiday, they call it, until March next year if you wanna keep it on there a bit longer.","start":665.31,"end":674.19,"sentiment":"neutral","sentiment_score":-0.11123847348555442},{"text":"Do you feel like keeping the trauma on hold a bit longer is where you wanna be to save that premium coming out of your bank account?","start":674.19,"end":681.34503,"sentiment":"neutral","sentiment_score":-0.1458105473882622},{"text":"Yep.","start":684.045,"end":684.545,"sentiment":"neutral","sentiment_score":0.003959315828979015},{"text":"Yep.","start":688.925,"end":689.425,"sentiment":"neutral","sentiment_score":0.054474007338285446},{"text":"Yep.","start":695.62994,"end":696.12994,"sentiment":"neutral","sentiment_score":0.0155019573867321}],"sentiment":"neutral","sentiment_score":-0.11985806847510279,"num_words":61,"start":665.31,"end":696.12994},{"sentences":[{"text":"Yep.","start":698.35,"end":698.85,"sentiment":"neutral","sentiment_score":0.04006096720695496},{"text":"Yep.","start":704.35,"end":704.85,"sentiment":"neutral","sentiment_score":0.032787516713142395},{"text":"Okay.","start":709.995,"end":710.395,"sentiment":"neutral","sentiment_score":0.12110544741153716},{"text":"Perfect.","start":710.395,"end":710.895,"sentiment":"positive","sentiment_score":0.3704257011413574},{"text":"Yeah.","start":719.035,"end":719.535,"sentiment":"neutral","sentiment_score":-0.05150429904460907}],"sentiment":"neutral","sentiment_score":0.10257506668567658,"num_words":5,"start":698.35,"end":719.535},{"sentences":[{"text":"Yeah.","start":726.43,"end":726.93,"sentiment":"neutral","sentiment_score":0.0123418141156435},{"text":"Yes.","start":728.91,"end":729.41,"sentiment":"neutral","sentiment_score":0.07005438953638077},{"text":"Yeah.","start":736.65497,"end":737.15497,"sentiment":"neutral","sentiment_score":0.01633421704173088},{"text":"Mhmm.","start":747.375,"end":747.535,"sentiment":"neutral","sentiment_score":-0.04656774550676346},{"text":"That's it.","start":747.535,"end":748.27496,"sentiment":"neutral","sentiment_score":-0.05986323952674866}],"sentiment":"neutral","sentiment_score":-0.011260633977750937,"num_words":6,"start":726.43,"end":748.27496},{"sentences":[{"text":"Yeah.","start":748.65497,"end":749.15497,"sentiment":"neutral","sentiment_score":0.0372290164232254},{"text":"Yeah.","start":749.55,"end":750.05,"sentiment":"neutral","sentiment_score":0.08875349164009094},{"text":"Absolutely.","start":750.27,"end":750.77,"sentiment":"neutral","sentiment_score":0.19804900884628296},{"text":"I'd always sort of rather say let's keep it on hold for a little bit longer rather than go down the path of cancellation yet.","start":751.07,"end":757.39,"sentiment":"neutral","sentiment_score":-0.08950620442628861},{"text":"Because canceling is one thing, but then getting it back to another and your health could have changed.","start":757.39,"end":762.13,"sentiment":"neutral","sentiment_score":-0.18576976491345298}],"sentiment":"neutral","sentiment_score":-0.11429302961282108,"num_words":46,"start":748.65497,"end":762.13},{"sentences":[{"text":"Correct.","start":763.075,"end":763.15497,"sentiment":"neutral","sentiment_score":-0.00805642083287239},{"text":"So yep.","start":763.15497,"end":770.865,"sentiment":"neutral","sentiment_score":-0.1473276987671852},{"text":"Yeah.","start":778.85,"end":779.35,"sentiment":"neutral","sentiment_score":-0.09288769960403442},{"text":"No.","start":786.20996,"end":786.70996,"sentiment":"neutral","sentiment_score":-0.15223374962806702},{"text":"You do have you do have income protection there as well.","start":786.76996,"end":791.41,"sentiment":"neutral","sentiment_score":-0.03622883626005866}],"sentiment":"neutral","sentiment_score":-0.05914690415374935,"num_words":16,"start":763.075,"end":791.41},{"sentences":[{"text":"So how long have you been off work for at the moment?","start":791.41,"end":793.99,"sentiment":"neutral","sentiment_score":-0.06851613024870555},{"text":"Oh, okay.","start":799.135,"end":799.695,"sentiment":"neutral","sentiment_score":-0.05761793069541454},{"text":"So not consistent.","start":799.695,"end":800.675,"sentiment":"neutral","sentiment_score":-0.11321361362934113},{"text":"Yep.","start":801.055,"end":801.555,"sentiment":"neutral","sentiment_score":-0.07039190828800201},{"text":"Yeah.","start":808.5,"end":808.9,"sentiment":"neutral","sentiment_score":-0.008850086480379105}],"sentiment":"neutral","sentiment_score":-0.07138485579114211,"num_words":19,"start":791.41,"end":808.9},{"sentences":[{"text":"Absolutely.","start":808.9,"end":809.4,"sentiment":"neutral","sentiment_score":0.019501786679029465},{"text":"Because, yeah, no.","start":810.10004,"end":810.82,"sentiment":"neutral","sentiment_score":-0.028063617646694183},{"text":"Like, if you are off for, essentially, the waiting period, which is a thirty day time frame, and you're off for that thirty days consecutively, I will just go back and double check the p the PDF to make sure it is thirty days consecutively because normally they have, like however, if if we're, like, sporadically within that thirty days, as long as you're off for, like, fourteen out of, you know, twenty days or something, sometimes you can make that condition.","start":810.82,"end":836.805,"sentiment":"neutral","sentiment_score":-0.03717247108224689},{"text":"So I'll just go back after the call and double check the product disclosure statement to check what their requirements are with how many days you have to be off consecutively versus sporadically to be able to meet that waiting period.","start":836.805,"end":851.01,"sentiment":"neutral","sentiment_score":-0.005171906521044127},{"text":"But because, yeah, your income protection is definitely there and a good thing to be able to fall back on.","start":851.295,"end":858.195,"sentiment":"positive","sentiment_score":0.5906731363385915}],"sentiment":"neutral","sentiment_score":0.057745461662610374,"num_words":147,"start":808.9,"end":858.195},{"sentences":[{"text":"And having a look, so you're with you wanting to drop hours, that means that, realistically, down the track, depending on what your income looks like, we could even look to reduce the income protection policy a little bit because you may not need to be assured for as much as what you currently are, which could also reduce the cost a bit a little bit for you.","start":859.45496,"end":881.95,"sentiment":"neutral","sentiment_score":0.05088937767397832},{"text":"But at the moment, I'm just playing at the certificates of currency.","start":884.46497,"end":888.005,"sentiment":"neutral","sentiment_score":0.028297138555596273},{"text":"So with the income protection at the moment, you've got thirty days waiting.","start":888.865,"end":893.185,"sentiment":"neutral","sentiment_score":0.06352416311319058},{"text":"It's a five year benefit period.","start":893.185,"end":895.01996,"sentiment":"neutral","sentiment_score":0.07976593325535457},{"text":"The current sum or monthly benefit that you're covered for is $6,298.","start":895.01996,"end":901.19995,"sentiment":"neutral","sentiment_score":0.0957510673130552}],"sentiment":"neutral","sentiment_score":0.05633753038070223,"num_words":111,"start":859.45496,"end":901.19995},{"sentences":[{"text":"So if you're off work, that's free tax, unfortunately, so it tells me there is income tax in that.","start":901.74,"end":907.1,"sentiment":"neutral","sentiment_score":-0.1239044776088313},{"text":"So you'd probably get, I'd say, a bit over $5 on a monthly basis.","start":907.1,"end":911.595,"sentiment":"neutral","sentiment_score":0.0032712488152485874},{"text":"It's it's kinda help with expenditure if you're off and on a claim.","start":911.595,"end":915.055,"sentiment":"neutral","sentiment_score":-0.032676452985749796},{"text":"But having the income wise, we had you on and I know you were due for an income crate increase this year.","start":916.795,"end":923.19495,"sentiment":"neutral","sentiment_score":-0.025878847830674866},{"text":"You were on a 106,034 last year, and you were due to go up to about a a 112,000 this year.","start":923.19495,"end":931.97003,"sentiment":"neutral","sentiment_score":0.002679040389401572}],"sentiment":"neutral","sentiment_score":-0.036474789708612086,"num_words":89,"start":901.74,"end":931.97003},{"sentences":[{"text":"Have you had that increase?","start":931.97003,"end":933.35004,"sentiment":"neutral","sentiment_score":-0.016163352876901627},{"text":"This pay.","start":936.795,"end":937.535,"sentiment":"neutral","sentiment_score":-0.00046200258657336235},{"text":"Beautiful.","start":937.675,"end":938.175,"sentiment":"neutral","sentiment_score":0.3327217400074005},{"text":"106 is fine.","start":941.355,"end":942.635,"sentiment":"positive","sentiment_score":0.36519067486127216},{"text":"Beautiful.","start":942.635,"end":943.135,"sentiment":"positive","sentiment_score":0.5759227275848389}],"sentiment":"neutral","sentiment_score":0.1602063102182001,"num_words":12,"start":931.97003,"end":943.135},{"sentences":[{"text":"Because, I mean, based on covering you for up to 70% of the income based on a 106,000, the monthly benefit required for that is 6,185.","start":943.355,"end":954.24,"sentiment":"neutral","sentiment_score":0.11914674536539958},{"text":"So with 6298, you're a little bit over insured for the 106, but then you're also a little bit under insured for the income based on a 112,000.","start":954.24,"end":963.45996,"sentiment":"neutral","sentiment_score":-0.08902304996237424},{"text":"I know increasing it means going through medicals and things, but then if you're also looking to decrease hours shortly to get some Centrelink benefits there as well to help you, it might not be worth increasing the policy.","start":963.77496,"end":977.135,"sentiment":"neutral","sentiment_score":-0.07767324163936652},{"text":"We may just hold off, leave it as is for time being, and then come back in a few months and reassess your income and whether we reduce the income protection benefits then.","start":977.135,"end":986.26996,"sentiment":"neutral","sentiment_score":-0.04732118654205943},{"text":"Does that make sense?","start":986.26996,"end":987.06995,"sentiment":"neutral","sentiment_score":-0.0034628277644515038}],"sentiment":"neutral","sentiment_score":-0.030765668540978088,"num_words":130,"start":943.355,"end":987.06995},{"sentences":[{"text":"Does that sound okay?","start":987.06995,"end":988.12994,"sentiment":"neutral","sentiment_score":0.02770157903432846},{"text":"Yep.","start":990.50995,"end":990.91,"sentiment":"neutral","sentiment_score":0.23300454020500183},{"text":"Beautiful.","start":990.91,"end":991.41,"sentiment":"positive","sentiment_score":0.5422539710998535},{"text":"That way, we're not making a drastic decision.","start":991.55,"end":993.915,"sentiment":"neutral","sentiment_score":0.16791540011763573},{"text":"We're assessing it in line with what you need, but because there are changes coming, you know, fairly close to the future that could make that could have a a greater effect on you than we just hold off, and we make those changes all at once.","start":993.915,"end":1007.79,"sentiment":"neutral","sentiment_score":0.14311069749454233}],"sentiment":"neutral","sentiment_score":0.14681296410863517,"num_words":61,"start":987.06995,"end":1007.79},{"sentences":[{"text":"Does that sound alright?","start":1007.79,"end":1008.93,"sentiment":"neutral","sentiment_score":0.08248506672680378},{"text":"Perfect.","start":1011.39,"end":1011.89,"sentiment":"positive","sentiment_score":0.3462313413619995},{"text":"Perfect.","start":1012.75,"end":1013.25,"sentiment":"neutral","sentiment_score":0.2726414203643799},{"text":"Sorry.","start":1013.87,"end":1014.19,"sentiment":"neutral","sentiment_score":-0.013323210179805756},{"text":"I'm trying to limit how much you have to talk.","start":1014.19,"end":1016.35,"sentiment":"neutral","sentiment_score":-0.12373967468738556}],"sentiment":"neutral","sentiment_score":-0.017759231083533344,"num_words":17,"start":1007.79,"end":1016.35},{"sentences":[{"text":"I'm so sorry.","start":1016.35,"end":1017.33,"sentiment":"neutral","sentiment_score":-0.10264525314172109},{"text":"You're good.","start":1022.03503,"end":1022.935,"sentiment":"neutral","sentiment_score":0.10730500146746635},{"text":"Yep.","start":1026.515,"end":1027.015,"sentiment":"neutral","sentiment_score":0.013737043365836143},{"text":"Nice.","start":1030.115,"end":1030.615,"sentiment":"neutral","sentiment_score":0.1383628249168396},{"text":"Nice.","start":1030.675,"end":1031.175,"sentiment":"neutral","sentiment_score":0.144977405667305}],"sentiment":"neutral","sentiment_score":0.025468939682468772,"num_words":8,"start":1016.35,"end":1031.175},{"sentences":[{"text":"No.","start":1031.81,"end":1032.21,"sentiment":"neutral","sentiment_score":-0.01070450246334076},{"text":"No.","start":1032.21,"end":1032.53,"sentiment":"neutral","sentiment_score":0.050608620047569275},{"text":"You enjoy it.","start":1032.53,"end":1033.57,"sentiment":"neutral","sentiment_score":0.17094441999991736},{"text":"Take any chance you can.","start":1033.57,"end":1035.11,"sentiment":"neutral","sentiment_score":0.20390421152114868},{"text":"It's all good.","start":1035.33,"end":1036.31,"sentiment":"positive","sentiment_score":0.3727604349454244}],"sentiment":"neutral","sentiment_score":0.20696459538661516,"num_words":13,"start":1031.81,"end":1036.31},{"sentences":[{"text":"With the sounds like a plan.","start":1037.65,"end":1040.37,"sentiment":"neutral","sentiment_score":0.2871205856402715},{"text":"I think that's a good idea.","start":1040.37,"end":1041.75,"sentiment":"positive","sentiment_score":0.39920053879419964},{"text":"With the life cover you have at the moment, the current sum insured is 413,751.","start":1043.41,"end":1051.325,"sentiment":"neutral","sentiment_score":0.042554005856315295},{"text":"With the beneficiary, so we were looking to I think last year, because you had Hayden and Michael on there, We do need to maybe look at updating the beneficiaries.","start":1052.105,"end":1062.79,"sentiment":"neutral","sentiment_score":0.006904866825789213},{"text":"What sort of what do you want to happen to your life cover and your super if you were to pass away?","start":1063.17,"end":1068.2301,"sentiment":"neutral","sentiment_score":-0.0336889432404529}],"sentiment":"neutral","sentiment_score":0.05344589984728188,"num_words":79,"start":1037.65,"end":1068.2301},{"sentences":[{"text":"Yep.","start":1072.53,"end":1073.03,"sentiment":"neutral","sentiment_score":0.006912246346473694},{"text":"The only problem is they don't pay it to children 18 directly, so it would have to go through the Guardian.","start":1075.105,"end":1081.045,"sentiment":"neutral","sentiment_score":-0.10622029804757663},{"text":"Yeah.","start":1081.505,"end":1082.005,"sentiment":"neutral","sentiment_score":-0.013190225698053837},{"text":"Yes.","start":1086.465,"end":1086.93,"sentiment":"neutral","sentiment_score":0.18014591932296753},{"text":"Yep.","start":1095.7301,"end":1096.2301,"sentiment":"neutral","sentiment_score":-0.060587327927351}],"sentiment":"neutral","sentiment_score":-0.08469382587820291,"num_words":25,"start":1072.53,"end":1096.2301},{"sentences":[{"text":"You can.","start":1097.5701,"end":1098.2101,"sentiment":"neutral","sentiment_score":0.03558191657066345},{"text":"We just have to do it a different way.","start":1098.2101,"end":1100.175,"sentiment":"neutral","sentiment_score":-0.04256018872062365},{"text":"So, Michael's your brother.","start":1101.6951,"end":1102.9751,"sentiment":"neutral","sentiment_score":0.0721657918766141},{"text":"Is that right?","start":1102.9751,"end":1103.875,"sentiment":"neutral","sentiment_score":0.09028300394614537},{"text":"Yep.","start":1105.775,"end":1106.0951,"sentiment":"neutral","sentiment_score":0.11057411134243011}],"sentiment":"neutral","sentiment_score":0.01885307501805456,"num_words":19,"start":1097.5701,"end":1106.0951},{"sentences":[{"text":"Yep.","start":1106.0951,"end":1106.415,"sentiment":"neutral","sentiment_score":0.13411663472652435},{"text":"So what we can do with your beneficiaries on both your life insurance and your super is we can nominate your legal personal representative, which means that in the event of you passing, the funds are directed straight to your estate.","start":1106.415,"end":1119.8201,"sentiment":"neutral","sentiment_score":0.1923135715286906},{"text":"Do you have a will?","start":1120.52,"end":1121.7201,"sentiment":"neutral","sentiment_score":0.060535649210214613},{"text":"Have you recently updated your will?","start":1121.7201,"end":1123.9801,"sentiment":"neutral","sentiment_score":0.025219066068530083},{"text":"Because that's the other part of this component is that we would just need to get a will done up.","start":1127.625,"end":1132.505,"sentiment":"neutral","sentiment_score":-0.023892433382570744}],"sentiment":"neutral","sentiment_score":0.10952215126320107,"num_words":73,"start":1106.0951,"end":1132.505},{"sentences":[{"text":"You can do a will kit or have a solicitor do have a will.","start":1132.505,"end":1135.805,"sentiment":"neutral","sentiment_score":0.069235162543399},{"text":"The other thing why I do sort of I can look at and get you some information on is you can get a will done through, like, the local the government trustees of every state can help to do up local wills with solicitors and fairly cheaply as well.","start":1136.025,"end":1149.47,"sentiment":"neutral","sentiment_score":0.1427470032049685},{"text":"I could have a look at the South Australian version for you to find out where that is and roughly what the cost might be.","start":1149.85,"end":1156.065,"sentiment":"neutral","sentiment_score":0.1611596405506134},{"text":"And they can do those things over the phone.","start":1156.065,"end":1157.825,"sentiment":"neutral","sentiment_score":0.16785689443349838},{"text":"Sometimes there's fees of 50 or a $100, and sometimes, you know, a little bit more.","start":1157.825,"end":1162.005,"sentiment":"neutral","sentiment_score":0.035554672474972904}],"sentiment":"neutral","sentiment_score":0.12453516155679141,"num_words":113,"start":1132.505,"end":1162.005},{"sentences":[{"text":"But then once we set your beneficiary as legal personal representative, there just needs to be a willing place that directs the funds through to your brother for, yeah, for for the purpose of booking after Kelly.","start":1162.385,"end":1176.48,"sentiment":"neutral","sentiment_score":0.05703928175608854},{"text":"So it's really important the will is done up because if a will is not done up with the beneficiary being changed, the money goes to the estate, but then you're still in test date.","start":1176.54,"end":1186.615,"sentiment":"neutral","sentiment_score":0.010750538962227957},{"text":"So they still go to the to the probate process.","start":1186.615,"end":1190.3949,"sentiment":"neutral","sentiment_score":0.11468768566846847},{"text":"Yeah.","start":1190.855,"end":1191.1749,"sentiment":"neutral","sentiment_score":0.1965865194797516},{"text":"Which means Hayden could still end up with the money.","start":1191.1749,"end":1193.595,"sentiment":"neutral","sentiment_score":0.13700565844774246}],"sentiment":"neutral","sentiment_score":0.05591658332575393,"num_words":93,"start":1162.385,"end":1193.595},{"sentences":[{"text":"So that is one way that we can do that.","start":1193.6549,"end":1197.78,"sentiment":"neutral","sentiment_score":0.21741907112300396},{"text":"Do you want me to hold off on the beneficiaries at the moment, or do you want me to get that started straight away?","start":1197.78,"end":1203.32,"sentiment":"neutral","sentiment_score":-0.013435204979032278},{"text":"Mhmm.","start":1206.98,"end":1207.48,"sentiment":"neutral","sentiment_score":-0.10109438002109528},{"text":"Yep.","start":1208.655,"end":1209.155,"sentiment":"neutral","sentiment_score":-0.044380173087120056},{"text":"Yep.","start":1221.4551,"end":1221.9551,"sentiment":"neutral","sentiment_score":-0.01144158374518156}],"sentiment":"neutral","sentiment_score":0.04580620688864508,"num_words":37,"start":1193.6549,"end":1221.9551},{"sentences":[{"text":"Yep.","start":1222.255,"end":1222.755,"sentiment":"neutral","sentiment_score":0.016932599246501923},{"text":"Yeah.","start":1223.3201,"end":1223.56,"sentiment":"neutral","sentiment_score":0.03520851954817772},{"text":"Absolutely.","start":1223.56,"end":1224.06,"sentiment":"neutral","sentiment_score":0.05618191882967949},{"text":"She might do something nice and cheap and just add it into the settlement.","start":1224.12,"end":1227.1,"sentiment":"neutral","sentiment_score":0.1287396853523595},{"text":"Yeah.","start":1227.24,"end":1227.64,"sentiment":"neutral","sentiment_score":0.06121612712740898}],"sentiment":"neutral","sentiment_score":0.10954970887137784,"num_words":18,"start":1222.255,"end":1227.64},{"sentences":[{"text":"Correct.","start":1227.64,"end":1228.14,"sentiment":"neutral","sentiment_score":0.05521534010767937},{"text":"Yep.","start":1228.2001,"end":1228.6,"sentiment":"neutral","sentiment_score":0.0006084659835323691},{"text":"Yep.","start":1228.6,"end":1229.1,"sentiment":"neutral","sentiment_score":-0.06060171127319336},{"text":"And then just let look.","start":1229.48,"end":1233.8201,"sentiment":"neutral","sentiment_score":-0.25184341967105867},{"text":"Oh, that's not fair.","start":1239.6951,"end":1240.995,"sentiment":"negative","sentiment_score":-0.44567589461803436}],"sentiment":"neutral","sentiment_score":-0.2538915485007844,"num_words":12,"start":1227.64,"end":1240.995},{"sentences":[{"text":"Yeah.","start":1243.375,"end":1243.875,"sentiment":"neutral","sentiment_score":-0.09949292987585068},{"text":"But no.","start":1244.0951,"end":1244.8151,"sentiment":"neutral","sentiment_score":-0.14763781428337097},{"text":"Look.","start":1244.8151,"end":1245.055,"sentiment":"neutral","sentiment_score":-0.12167638540267944},{"text":"I I get it.","start":1245.055,"end":1245.775,"sentiment":"neutral","sentiment_score":-0.10902699083089828},{"text":"I'm gonna yeah.","start":1245.775,"end":1249.0751,"sentiment":"neutral","sentiment_score":-0.1153567706545194}],"sentiment":"neutral","sentiment_score":-0.11805665628476576,"num_words":11,"start":1243.375,"end":1249.0751},{"sentences":[{"text":"But, no, that's okay.","start":1251.2001,"end":1252.08,"sentiment":"neutral","sentiment_score":-0.1288551827892661},{"text":"I'll I'll hold off on the beneficiaries for now.","start":1252.08,"end":1254.56,"sentiment":"neutral","sentiment_score":0.08546874547998111},{"text":"I'll note your goal is to make sure the funds are directed so that Kelly receives the full benefit, and I'll hold off on sending any beneficiaries until we kind of update.","start":1254.56,"end":1265.36,"sentiment":"neutral","sentiment_score":0.16149908932857215},{"text":"I'll also add that as the advice document for you, so I'll take into account the beneficiaries and how to direct that through and make sure that's all accounted for as part of the advice document for you.","start":1265.36,"end":1276.765,"sentiment":"neutral","sentiment_score":0.15407283564931468},{"text":"Okay?","start":1276.765,"end":1277.265,"sentiment":"neutral","sentiment_score":0.006112678907811642}],"sentiment":"neutral","sentiment_score":0.13431725321736718,"num_words":84,"start":1251.2001,"end":1277.265},{"sentences":[{"text":"No.","start":1282.18,"end":1282.5,"sentiment":"neutral","sentiment_score":-0.188810795545578},{"text":"That's okay.","start":1282.5,"end":1283.06,"sentiment":"neutral","sentiment_score":-0.08939424902200699},{"text":"You've had a lot going on.","start":1283.06,"end":1284.3401,"sentiment":"neutral","sentiment_score":0.03441140241920948},{"text":"It's all good.","start":1284.3401,"end":1284.98,"sentiment":"neutral","sentiment_score":0.3164878636598587},{"text":"That's why I do the review with you every year and just keep bringing the same thing up every time.","start":1284.98,"end":1289.48,"sentiment":"neutral","sentiment_score":-0.14689812236465513}],"sentiment":"neutral","sentiment_score":-0.06717592923087068,"num_words":32,"start":1282.18,"end":1289.48},{"sentences":[{"text":"Night.","start":1290.8351,"end":1291.0751,"sentiment":"neutral","sentiment_score":-0.13952946662902832},{"text":"I'm sort of like everyone's nagging wife.","start":1291.0751,"end":1293.3351,"sentiment":"negative","sentiment_score":-0.34326012432575226},{"text":"I love that one.","start":1299.0751,"end":1299.9551,"sentiment":"positive","sentiment_score":0.8191097974777222},{"text":"Thank you.","start":1299.9551,"end":1300.615,"sentiment":"positive","sentiment_score":0.670553594827652},{"text":"All good.","start":1302.035,"end":1302.775,"sentiment":"positive","sentiment_score":0.4007720649242401}],"sentiment":"neutral","sentiment_score":0.17979626078158617,"num_words":16,"start":1290.8351,"end":1302.775},{"sentences":[{"text":"Absolutely.","start":1306.89,"end":1307.39,"sentiment":"neutral","sentiment_score":0.2293163239955902},{"text":"Absolutely.","start":1307.61,"end":1308.11,"sentiment":"neutral","sentiment_score":0.14729465544223783},{"text":"So with the life benefit at the moment, the 413,000 at $7.51, do you feel like that's enough cover in the event that you do pass?","start":1309.2101,"end":1318.11,"sentiment":"neutral","sentiment_score":0.08577220500088654},{"text":"The usage benefit is also paid out on top of that as well.","start":1318.17,"end":1321.2101,"sentiment":"neutral","sentiment_score":0.06650514957996514},{"text":"So that's an extra $2.71 on top of it.","start":1321.2101,"end":1323.995,"sentiment":"neutral","sentiment_score":0.06852618894643253}],"sentiment":"neutral","sentiment_score":0.08175981909036636,"num_words":50,"start":1306.89,"end":1323.995},{"sentences":[{"text":"So we're looking at, what, $6.76 $84.06 685,000 all up as a death benefit.","start":1323.995,"end":1332.655,"sentiment":"neutral","sentiment_score":0.0392710201974426},{"text":"Yep.","start":1337.38,"end":1337.88,"sentiment":"neutral","sentiment_score":0.018366552889347076},{"text":"Yeah.","start":1340.1799,"end":1340.5,"sentiment":"neutral","sentiment_score":0.0036804554983973503},{"text":"Well, how much is the mortgage at the moment?","start":1340.5,"end":1342.52,"sentiment":"neutral","sentiment_score":-0.011235971935093403},{"text":"We're still going through all that.","start":1345.86,"end":1348.6599,"sentiment":"neutral","sentiment_score":-0.03582575048009554}],"sentiment":"neutral","sentiment_score":0.008250420672758933,"num_words":31,"start":1323.995,"end":1348.6599},{"sentences":[{"text":"Yep.","start":1348.6599,"end":1349.1599,"sentiment":"neutral","sentiment_score":0.0017674367409199476},{"text":"Yeah.","start":1351.3351,"end":1351.8151,"sentiment":"neutral","sentiment_score":0.0289124995470047},{"text":"That's okay.","start":1351.8151,"end":1352.4551,"sentiment":"neutral","sentiment_score":0.05323733203113079},{"text":"I think last year, we had it noted down as 200,000, but that was sort of prior to the settlement of everything going through.","start":1352.4551,"end":1360.235,"sentiment":"neutral","sentiment_score":0.0043856240808963776},{"text":"It'll be double at least.","start":1363.93,"end":1365.13,"sentiment":"neutral","sentiment_score":0.01635114345699549}],"sentiment":"neutral","sentiment_score":0.00982319077505081,"num_words":33,"start":1348.6599,"end":1365.13},{"sentences":[{"text":"Okay.","start":1365.13,"end":1365.53,"sentiment":"neutral","sentiment_score":0.029216311872005463},{"text":"No worries.","start":1365.53,"end":1366.3501,"sentiment":"neutral","sentiment_score":0.01452961191534996},{"text":"Okay.","start":1368.01,"end":1368.51,"sentiment":"neutral","sentiment_score":0.16704586148262024},{"text":"Beautiful.","start":1368.5701,"end":1369.0701,"sentiment":"neutral","sentiment_score":0.29182109236717224},{"text":"I mean, give give or take, if anything did happen with the way it's sort of all being structured, your with your life benefit and your super paid out, if you've got a rough a rough mortgage about 400,000, we'll pay that off.","start":1369.13,"end":1381.615,"sentiment":"neutral","sentiment_score":0.1264376477446667}],"sentiment":"neutral","sentiment_score":0.12404086130360763,"num_words":48,"start":1365.13,"end":1381.615},{"sentences":[{"text":"Then, obviously, your house could be sold off, and any of the proceeds could then be, you know, put through trust or paid to Michael to look after Kelly moving forward.","start":1382.155,"end":1391.52,"sentiment":"neutral","sentiment_score":0.07131795308762981},{"text":"So it it yeah.","start":1393.04,"end":1396.74,"sentiment":"neutral","sentiment_score":0.0604010010138154},{"text":"Yeah.","start":1396.8,"end":1397.2001,"sentiment":"neutral","sentiment_score":0.08048972487449646},{"text":"Correct.","start":1397.2001,"end":1397.6,"sentiment":"neutral","sentiment_score":0.10610314458608627},{"text":"Rent it out and keep it keep it as an income project producing asset form for in the future.","start":1397.6,"end":1403.22,"sentiment":"neutral","sentiment_score":0.12883605141388743}],"sentiment":"neutral","sentiment_score":0.09083818564457553,"num_words":56,"start":1382.155,"end":1403.22},{"sentences":[{"text":"Absolutely.","start":1403.28,"end":1403.78,"sentiment":"neutral","sentiment_score":0.16102823615074158},{"text":"Yeah.","start":1404.3201,"end":1404.8201,"sentiment":"neutral","sentiment_score":0.14398115873336792},{"text":"All good.","start":1406.435,"end":1407.255,"sentiment":"neutral","sentiment_score":0.24041995406150818},{"text":"Asset assets value on the house, we had 820,000.","start":1407.555,"end":1412.775,"sentiment":"neutral","sentiment_score":0.08079733285639021},{"text":"Have you had that valued recently as part of going through this process?","start":1412.835,"end":1417.335,"sentiment":"neutral","sentiment_score":0.05255499883339955}],"sentiment":"neutral","sentiment_score":0.08447078013649353,"num_words":26,"start":1403.28,"end":1417.335},{"sentences":[{"text":"What is it?","start":1418.915,"end":1419.8151,"sentiment":"neutral","sentiment_score":-0.0033892792028685412},{"text":"Okay.","start":1423.27,"end":1423.77,"sentiment":"neutral","sentiment_score":0.007570279762148857},{"text":"Oh, nice.","start":1430.87,"end":1431.85,"sentiment":"neutral","sentiment_score":0.2847239226102829},{"text":"A 9 50.","start":1433.0751,"end":1434.035,"sentiment":"neutral","sentiment_score":0.09133415545026462},{"text":"Fantastic.","start":1434.035,"end":1434.535,"sentiment":"positive","sentiment_score":0.6153589487075806}],"sentiment":"neutral","sentiment_score":0.14562117024324833,"num_words":10,"start":1418.915,"end":1434.535},{"sentences":[{"text":"Well yeah.","start":1440.5951,"end":1441.255,"sentiment":"neutral","sentiment_score":0.017833135090768337},{"text":"Yeah.","start":1441.395,"end":1441.895,"sentiment":"neutral","sentiment_score":0.028753455728292465},{"text":"No.","start":1442.8351,"end":1443.155,"sentiment":"neutral","sentiment_score":-0.028495827689766884},{"text":"And will the household be in your your name after all this?","start":1443.155,"end":1446.72,"sentiment":"neutral","sentiment_score":0.0004645565835138162},{"text":"It's always.","start":1449.6,"end":1450.34,"sentiment":"neutral","sentiment_score":0.06741723231971264}],"sentiment":"neutral","sentiment_score":0.009796280103425184,"num_words":18,"start":1440.5951,"end":1450.34},{"sentences":[{"text":"Okay.","start":1450.4,"end":1450.9,"sentiment":"neutral","sentiment_score":0.08955196291208267},{"text":"Yep.","start":1451.76,"end":1452.26,"sentiment":"neutral","sentiment_score":0.1341195851564407},{"text":"Perfect.","start":1452.32,"end":1452.82,"sentiment":"positive","sentiment_score":0.34730252623558044},{"text":"That's all good.","start":1455.28,"end":1456.34,"sentiment":"positive","sentiment_score":0.37820932269096375},{"text":"No.","start":1459.9349,"end":1460.255,"sentiment":"neutral","sentiment_score":-0.12767061591148376}],"sentiment":"neutral","sentiment_score":0.22541877520935877,"num_words":7,"start":1450.4,"end":1460.255},{"sentences":[{"text":"No.","start":1460.255,"end":1460.755,"sentiment":"neutral","sentiment_score":-0.13244707882404327},{"text":"No.","start":1460.895,"end":1461.395,"sentiment":"neutral","sentiment_score":-0.13777032494544983},{"text":"I I completely understand.","start":1461.455,"end":1463.0549,"sentiment":"neutral","sentiment_score":-0.10571486130356789},{"text":"After getting divorced the first time and going through the whole thing, I definitely chose my second husband very carefully, and we were together for about six years prior to getting married or being close to getting married.","start":1463.0549,"end":1474.48,"sentiment":"neutral","sentiment_score":-0.08131616807689793},{"text":"So I understand that.","start":1474.86,"end":1476.06,"sentiment":"neutral","sentiment_score":-0.04823762457817793}],"sentiment":"neutral","sentiment_score":-0.08283420279622078,"num_words":48,"start":1460.255,"end":1476.06},{"sentences":[{"text":"Especially having kids, you've gotta protect everything.","start":1476.06,"end":1478.56,"sentiment":"neutral","sentiment_score":-0.1163031394992556},{"text":"Yep.","start":1479.02,"end":1479.52,"sentiment":"neutral","sentiment_score":0.006944368593394756},{"text":"You'll be so used to your own space and the quiet.","start":1484.86,"end":1487.52,"sentiment":"neutral","sentiment_score":-0.06194072843275287},{"text":"Yeah.","start":1494.615,"end":1495.115,"sentiment":"neutral","sentiment_score":-0.018699828535318375},{"text":"Yeah.","start":1495.575,"end":1496.075,"sentiment":"neutral","sentiment_score":0.022981440648436543}],"sentiment":"neutral","sentiment_score":-0.07067828612135989,"num_words":21,"start":1476.06,"end":1496.075},{"sentences":[{"text":"Yeah.","start":1496.9349,"end":1497.4349,"sentiment":"neutral","sentiment_score":0.05476053059101105},{"text":"Absolutely.","start":1497.575,"end":1498.075,"sentiment":"neutral","sentiment_score":0.1159137487411499},{"text":"Yep.","start":1499.1749,"end":1499.6749,"sentiment":"neutral","sentiment_score":0.04067697748541832},{"text":"Absolutely.","start":1500.695,"end":1501.195,"sentiment":"neutral","sentiment_score":0.003581395372748375},{"text":"No.","start":1502.535,"end":1503.035,"sentiment":"neutral","sentiment_score":-0.06518962979316711}],"sentiment":"neutral","sentiment_score":0.029948604479432105,"num_words":5,"start":1496.9349,"end":1503.035},{"sentences":[{"text":"That's all good.","start":1504.6901,"end":1505.43,"sentiment":"neutral","sentiment_score":-0.03684285221000513},{"text":"I stopped after mine.","start":1505.4901,"end":1506.9501,"sentiment":"neutral","sentiment_score":-0.056356869637966156},{"text":"I do.","start":1511.0901,"end":1511.75,"sentiment":"neutral","sentiment_score":0.06846711225807667},{"text":"I do, but no.","start":1513.3301,"end":1514.4701,"sentiment":"neutral","sentiment_score":0.00818012747913599},{"text":"As as long as you're looking after you moving forward, that's all that really matters.","start":1514.6901,"end":1518.615,"sentiment":"neutral","sentiment_score":0.06746748884518941}],"sentiment":"neutral","sentiment_score":0.030203965426023518,"num_words":28,"start":1504.6901,"end":1518.615},{"sentences":[{"text":"You've been through one hell of a year and a half.","start":1518.615,"end":1521.0951,"sentiment":"neutral","sentiment_score":-0.07524699582294984},{"text":"So this is a it's time for you to look after you and Kelly.","start":1521.0951,"end":1525.8351,"sentiment":"neutral","sentiment_score":0.08351069342877183},{"text":"Yeah.","start":1526.135,"end":1526.635,"sentiment":"neutral","sentiment_score":0.09553897380828856},{"text":"Yeah.","start":1527.015,"end":1527.515,"sentiment":"neutral","sentiment_score":0.12327592074871065},{"text":"You're doing really it'd be it'd be good, wouldn't it?","start":1528.535,"end":1535.25,"sentiment":"neutral","sentiment_score":-0.091769889742136}],"sentiment":"neutral","sentiment_score":-0.009660844565243335,"num_words":37,"start":1518.615,"end":1535.25},{"sentences":[{"text":"It'd be great.","start":1536.83,"end":1537.89,"sentiment":"neutral","sentiment_score":-0.1515468160311381},{"text":"Yeah.","start":1539.63,"end":1540.13,"sentiment":"neutral","sentiment_score":0.04780879616737366},{"text":"All good.","start":1542.35,"end":1543.09,"sentiment":"positive","sentiment_score":0.3583305925130844},{"text":"With your TPD cover, so total term disability, you do have a little bit less.","start":1543.63,"end":1548.35,"sentiment":"neutral","sentiment_score":-0.006023800931870937},{"text":"It's $206,008.75.","start":1548.35,"end":1551.3049,"sentiment":"neutral","sentiment_score":-0.013247667578980327}],"sentiment":"neutral","sentiment_score":0.008390312346265368,"num_words":23,"start":1536.83,"end":1551.3049},{"sentences":[{"text":"And, again, with CPD, we can claim incapacity against if you're super to have that released.","start":1551.845,"end":1556.325,"sentiment":"neutral","sentiment_score":-0.047924661193974316},{"text":"So it actually $2.71 on top of that.","start":1556.325,"end":1558.825,"sentiment":"neutral","sentiment_score":0.007878505799453706},{"text":"Do you feel like you're pretty comfortable with that level of cover at the moment if you are unable to go back to work permanently.","start":1559.125,"end":1565.13,"sentiment":"neutral","sentiment_score":-0.03948691238649189},{"text":"Yep.","start":1568.5499,"end":1568.95,"sentiment":"neutral","sentiment_score":0.18414752185344696},{"text":"That's okay.","start":1568.95,"end":1569.6699,"sentiment":"neutral","sentiment_score":0.29694510996341705}],"sentiment":"neutral","sentiment_score":-0.017555800011345688,"num_words":52,"start":1551.845,"end":1569.6699},{"sentences":[{"text":"We can always look to review these demographic if you want, like, when your circumstances change or, you know, after you've kinda gone through all the settlement process and things are settling down a little bit, If you wanted to then come back and we talk more about the level of cover, really, you know, look at it a bit deeper, we can absolutely do that.","start":1569.6699,"end":1587.785,"sentiment":"neutral","sentiment_score":0.08998975202892766},{"text":"Not a problem at all.","start":1587.785,"end":1589.0651,"sentiment":"neutral","sentiment_score":0.1717885047197342},{"text":"Yeah.","start":1589.0651,"end":1589.5651,"sentiment":"neutral","sentiment_score":0.10634182393550871},{"text":"Yeah.","start":1591.385,"end":1591.785,"sentiment":"neutral","sentiment_score":0.09129385650157928},{"text":"I don't wanna overwhelm you with too much, so you wanna take it yeah.","start":1591.785,"end":1598.06,"sentiment":"neutral","sentiment_score":-0.02278447643454586}],"sentiment":"neutral","sentiment_score":0.07674619733173957,"num_words":87,"start":1569.6699,"end":1598.06},{"sentences":[{"text":"Yeah.","start":1601.88,"end":1602.28,"sentiment":"neutral","sentiment_score":0.05659761279821396},{"text":"Yeah.","start":1602.28,"end":1602.68,"sentiment":"neutral","sentiment_score":0.1328672021627426},{"text":"Cool.","start":1602.68,"end":1603.08,"sentiment":"neutral","sentiment_score":0.27611058950424194},{"text":"Absolutely.","start":1603.08,"end":1603.48,"sentiment":"neutral","sentiment_score":0.2774876356124878},{"text":"And, I mean, leave having a level of cover.","start":1603.48,"end":1605.64,"sentiment":"neutral","sentiment_score":0.10852447234921986}],"sentiment":"neutral","sentiment_score":0.1322910224015896,"num_words":13,"start":1601.88,"end":1605.64},{"sentences":[{"text":"So at the moment with the TBD, it's currently with your super balance on top of that, it's about $4.77 3 pay $4,478,000, which isn't bad and, you know, realistically, could cover the the mortgage if anything happened to you and you weren't able to go back to work.","start":1605.64,"end":1623.5951,"sentiment":"neutral","sentiment_score":0.08277320595724243},{"text":"You also do and as much as trauma's on hold at the moment, you also have trauma to fall back on once that comes off the premium holiday.","start":1624.02,"end":1631.16,"sentiment":"neutral","sentiment_score":-0.15655118253614222},{"text":"And in the short term, having your income protection if you really if you can't go back to work and you made that condition to to access the or to claim on your income protection as well.","start":1631.78,"end":1642.0851,"sentiment":"neutral","sentiment_score":-0.0030088602892450384},{"text":"So the benefits aren't bad at the moment.","start":1642.0851,"end":1644.4851,"sentiment":"neutral","sentiment_score":0.1439412124454975},{"text":"They are sort of, you know, giving you a base.","start":1644.4851,"end":1646.645,"sentiment":"positive","sentiment_score":0.3636505037546158}],"sentiment":"neutral","sentiment_score":0.03294818854015885,"num_words":132,"start":1605.64,"end":1646.645},{"sentences":[{"text":"And then once you go through settlement, once you know what your mortgage looks like, what you need, what your income looks like as well, We can kind of really go down that route and, yeah, go through what you need, what you want to be covered for, whether we increase it, decrease it, change it, just making sure that it it fits your your circumstances.","start":1646.645,"end":1667.17,"sentiment":"neutral","sentiment_score":0.2655685664803693},{"text":"I just think for for now, holding it as is would probably be appropriate because, yeah, if you're gonna go through that change and drop hours, the income will drop, but then sampling is a benefit that you have as well.","start":1669.255,"end":1679.915,"sentiment":"neutral","sentiment_score":0.23173856571680163},{"text":"And your mortgage is probably gonna increase very shortly, so we just take all those as a debt into play in in the next few months for you.","start":1680.23,"end":1687.67,"sentiment":"neutral","sentiment_score":0.032409184479287693},{"text":"Does that sound alright?","start":1687.67,"end":1688.81,"sentiment":"neutral","sentiment_score":0.11815757118165493},{"text":"Yep.","start":1689.51,"end":1690.01,"sentiment":"neutral","sentiment_score":0.19379860162734985}],"sentiment":"neutral","sentiment_score":0.20430494738476618,"num_words":140,"start":1646.645,"end":1690.01},{"sentences":[{"text":"Yeah.","start":1695.765,"end":1696.265,"sentiment":"neutral","sentiment_score":0.24254053831100464},{"text":"Absolutely.","start":1697.845,"end":1698.345,"sentiment":"positive","sentiment_score":0.4417802691459656},{"text":"Well, I'll work on your super for the moment.","start":1698.805,"end":1701.0651,"sentiment":"positive","sentiment_score":0.33681459228197735},{"text":"Keep your insurances a little bit longer as they are.","start":1701.525,"end":1704.3251,"sentiment":"neutral","sentiment_score":0.28204792737960815},{"text":"And then when you're ready, you let me know, and I'll come back, and we'll talk about the insurance levels in a lot more detail.","start":1704.3251,"end":1710.505,"sentiment":"neutral","sentiment_score":0.2270113044977188}],"sentiment":"neutral","sentiment_score":0.26546552226595255,"num_words":46,"start":1695.765,"end":1710.505},{"sentences":[{"text":"You'll be able to think about what what's important to you as well knowing what the level of cover you have now is.","start":1710.78,"end":1715.8201,"sentiment":"neutral","sentiment_score":0.3121393757021945},{"text":"And as your circumstances change, thinking about if I wasn't able to go to work, what would I need?","start":1715.8201,"end":1721.3401,"sentiment":"neutral","sentiment_score":-0.048902346899634914},{"text":"What would I have to cover?","start":1721.3401,"end":1722.8,"sentiment":"neutral","sentiment_score":-0.05806585339208444},{"text":"You know, if I was to pass away, how do I want things structured?","start":1723.6649,"end":1726.8849,"sentiment":"neutral","sentiment_score":-0.021706932091287205},{"text":"What do I want, you know, the money to look like, and what kind of support do I want for Kelly in the future?","start":1726.945,"end":1732.565,"sentiment":"neutral","sentiment_score":0.22841115792592367}],"sentiment":"neutral","sentiment_score":0.12883298454243083,"num_words":86,"start":1710.78,"end":1732.565},{"sentences":[{"text":"So it's just, yeah, those little things that you'll be able to think about a little bit clearer.","start":1732.625,"end":1737.365,"sentiment":"neutral","sentiment_score":0.3311895214849048},{"text":"I'm also a big believer in doing things in smaller increments as well.","start":1737.79,"end":1741.55,"sentiment":"positive","sentiment_score":0.5722795541469867},{"text":"It's just not overwhelming you with too much, just sort of working on what we can now and then knowing what we should put forward so we're not making rash decisions so we can really assess the situation fully down the track.","start":1741.55,"end":1754.2151,"sentiment":"neutral","sentiment_score":0.14030867912584827},{"text":"Does that make sense?","start":1754.2151,"end":1755.275,"sentiment":"neutral","sentiment_score":0.06250182818621397},{"text":"Yep.","start":1757.895,"end":1758.395,"sentiment":"neutral","sentiment_score":0.28950661420822144}],"sentiment":"neutral","sentiment_score":0.25427594924202335,"num_words":78,"start":1732.625,"end":1758.395},{"sentences":[{"text":"Beautiful.","start":1758.775,"end":1759.275,"sentiment":"positive","sentiment_score":0.7505064010620117},{"text":"Excellent.","start":1760.375,"end":1760.875,"sentiment":"positive","sentiment_score":0.7946923971176147},{"text":"So your insurances are pretty good for the moment.","start":1760.935,"end":1764.3151,"sentiment":"positive","sentiment_score":0.6548268596331278},{"text":"We'll as I said, we'll assess those down the track when you've got the settlement sorted and you, you know, work out what you wanna do with WorkWise.","start":1764.535,"end":1772.13,"sentiment":"positive","sentiment_score":0.39500669070652555},{"text":"And in your annual review pack, you've got a copy of those levels of covers and the the certificates of currency as well.","start":1772.43,"end":1780.27,"sentiment":"neutral","sentiment_score":0.19123935116373975}],"sentiment":"positive","sentiment_score":0.36931182179720173,"num_words":62,"start":1758.775,"end":1780.27},{"sentences":[{"text":"So you can have a a bit of a look through those, save them down if you want you to kinda hold as a bit of a guide.","start":1780.27,"end":1786.545,"sentiment":"neutral","sentiment_score":0.23751857770340784},{"text":"These insurances I'm just double checking.","start":1786.545,"end":1789.345,"sentiment":"neutral","sentiment_score":0.13061709702014923},{"text":"They should be indexed every year as well.","start":1789.345,"end":1791.925,"sentiment":"neutral","sentiment_score":0.15260688215494156},{"text":"Yes.","start":1794.0651,"end":1794.545,"sentiment":"neutral","sentiment_score":0.16365517675876615},{"text":"They are.","start":1794.545,"end":1795.4451,"sentiment":"neutral","sentiment_score":0.17488528788089752}],"sentiment":"neutral","sentiment_score":0.20374452372392018,"num_words":45,"start":1780.27,"end":1795.4451},{"sentences":[{"text":"Yeah.","start":1797.01,"end":1797.25,"sentiment":"neutral","sentiment_score":0.26186269521713257},{"text":"They are.","start":1797.25,"end":1797.89,"sentiment":"neutral","sentiment_score":0.3168872743844986},{"text":"They definitely are.","start":1797.89,"end":1799.09,"sentiment":"positive","sentiment_score":0.47105829914410907},{"text":"So they will increase slightly over time as well, which means that the amount you pay for them is gonna increase, but you also get a little bit of extra cover each year without any additional underwriting, which is a little bit of a benefit, especially, you know, as you are going through a lot right now.","start":1799.09,"end":1815.375,"sentiment":"neutral","sentiment_score":0.2893425079814175},{"text":"Excellent.","start":1818.075,"end":1818.575,"sentiment":"positive","sentiment_score":0.40628060698509216}],"sentiment":"neutral","sentiment_score":0.3001189953647554,"num_words":64,"start":1797.01,"end":1818.575},{"sentences":[{"text":"All good.","start":1819.195,"end":1819.6749,"sentiment":"positive","sentiment_score":0.3551155775785446},{"text":"Do you do you have any questions on any of what I have gone through so far?","start":1819.6749,"end":1823.82,"sentiment":"neutral","sentiment_score":-0.016302272348719483},{"text":"Sorry.","start":1823.8999,"end":1824.3999,"sentiment":"neutral","sentiment_score":-0.07562770694494247},{"text":"Yeah.","start":1827.74,"end":1828.24,"sentiment":"neutral","sentiment_score":0.02488924190402031},{"text":"All good.","start":1828.46,"end":1829.2,"sentiment":"neutral","sentiment_score":0.16788501292467117}],"sentiment":"neutral","sentiment_score":0.031222786349446877,"num_words":23,"start":1819.195,"end":1829.2},{"sentences":[{"text":"Beautiful.","start":1829.74,"end":1830.24,"sentiment":"neutral","sentiment_score":0.06693682074546814},{"text":"Yeah.","start":1833.5,"end":1834.0,"sentiment":"neutral","sentiment_score":-0.033430494368076324},{"text":"Yeah.","start":1834.0599,"end":1834.5599,"sentiment":"neutral","sentiment_score":-0.054442159831523895},{"text":"Yep.","start":1834.86,"end":1835.34,"sentiment":"neutral","sentiment_score":-0.007769567426294088},{"text":"Yep.","start":1835.34,"end":1835.84,"sentiment":"neutral","sentiment_score":0.0006176233291625977}],"sentiment":"neutral","sentiment_score":-0.005617555510252714,"num_words":5,"start":1829.74,"end":1835.84},{"sentences":[{"text":"Yep.","start":1836.7,"end":1837.2,"sentiment":"neutral","sentiment_score":-0.004348271992057562},{"text":"I ask that question a lot.","start":1837.6599,"end":1839.36,"sentiment":"neutral","sentiment_score":-0.012425710136691729},{"text":"Yep.","start":1840.915,"end":1841.155,"sentiment":"neutral","sentiment_score":0.01753460429608822},{"text":"Yep.","start":1841.155,"end":1841.655,"sentiment":"neutral","sentiment_score":0.01186995767056942},{"text":"Mhmm.","start":1845.555,"end":1846.055,"sentiment":"neutral","sentiment_score":0.001485631801187992}],"sentiment":"neutral","sentiment_score":-0.004801233904436231,"num_words":10,"start":1836.7,"end":1846.055},{"sentences":[{"text":"Yep.","start":1850.675,"end":1851.175,"sentiment":"neutral","sentiment_score":0.049488555639982224},{"text":"Absolutely.","start":1851.7151,"end":1852.2151,"sentiment":"neutral","sentiment_score":0.23933638632297516},{"text":"Absolutely.","start":1852.8351,"end":1853.3351,"sentiment":"neutral","sentiment_score":0.23208267986774445},{"text":"And there's other things that we can look at.","start":1853.6,"end":1855.12,"sentiment":"neutral","sentiment_score":0.06098932669394546},{"text":"Like, you've got your trauma policy, but down the track, if you want to, we can also look at additional child trauma policies that cover Kelly in the event that he is diagnosed with, say, a major traumatic condition or an illness or blindness or things like that.","start":1855.12,"end":1869.515,"sentiment":"neutral","sentiment_score":0.018264449298537027}],"sentiment":"neutral","sentiment_score":0.032441752140099804,"num_words":60,"start":1850.675,"end":1869.515},{"sentences":[{"text":"And the benefit to having child trauma policies put in place early on is that when they generally get to a certain age, depending on the policy provider between the ages of 16 to 18, the policy can then be credit converted into an adult life policy.","start":1870.615,"end":1886.96,"sentiment":"neutral","sentiment_score":0.2757555680706146},{"text":"And because the child has this policy for so long, they've had no real health conditions.","start":1887.02,"end":1892.24,"sentiment":"neutral","sentiment_score":0.23609102610498667},{"text":"It kinda gives them a start on having a life policy that is, you know, paid out by the super initially.","start":1892.86,"end":1899.0651,"sentiment":"neutral","sentiment_score":0.2798205997262682},{"text":"But it's you know, there's no loading or exclusion on the policy.","start":1900.3251,"end":1903.525,"sentiment":"neutral","sentiment_score":0.09828477508078019},{"text":"There's very little underwriting for child trauma as well.","start":1903.525,"end":1906.645,"sentiment":"neutral","sentiment_score":0.01973943619264497}],"sentiment":"neutral","sentiment_score":0.22829783750431878,"num_words":105,"start":1870.615,"end":1906.645},{"sentences":[{"text":"So if you wanted to look at things like that, it is an out of pocket expense.","start":1906.645,"end":1910.47,"sentiment":"neutral","sentiment_score":0.022920137819121864},{"text":"You can't hold it inside super.","start":1910.47,"end":1912.57,"sentiment":"neutral","sentiment_score":-0.04698123193035523},{"text":"But just like your trauma policy, it tends to pay out a lump sum tax rate benefit if he is diagnosed with certain conditions.","start":1913.19,"end":1919.9299,"sentiment":"neutral","sentiment_score":0.043469301890581846},{"text":"Or as I much as I hate to put this one out there, if he was to pass away, it can also provide a benefit to you in that instance as well.","start":1920.87,"end":1929.765,"sentiment":"neutral","sentiment_score":0.04787429515272379},{"text":"So it acts as a bit of a child life policy, which is a benefit you don't really have on your policies for him as well.","start":1929.765,"end":1937.205,"sentiment":"neutral","sentiment_score":0.1558670000388072}],"sentiment":"neutral","sentiment_score":0.06414797754869575,"num_words":105,"start":1906.645,"end":1937.205},{"sentences":[{"text":"So that's just something else to think about.","start":1937.205,"end":1939.51,"sentiment":"neutral","sentiment_score":0.008503190241754055},{"text":"It is another expense to think about, but something for bit of food for thought for you as well.","start":1939.51,"end":1945.2101,"sentiment":"neutral","sentiment_score":0.014834391149251084},{"text":"Yeah.","start":1947.75,"end":1948.25,"sentiment":"neutral","sentiment_score":0.06719601154327393},{"text":"All good.","start":1951.3501,"end":1952.0901,"sentiment":"positive","sentiment_score":0.3908136785030365},{"text":"It's not not the nicest thing to sort of bring up and put out there, but it is something that does happen.","start":1953.295,"end":1958.015,"sentiment":"neutral","sentiment_score":0.0707736135545102}],"sentiment":"neutral","sentiment_score":0.05299465039458413,"num_words":52,"start":1937.205,"end":1958.015},{"sentences":[{"text":"So I do like to sort of make put that out 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good.","start":1978.52,"end":1980.14,"sentiment":"neutral","sentiment_score":-0.04710367570320765},{"text":"Yeah.","start":1981.905,"end":1982.305,"sentiment":"neutral","sentiment_score":0.008397907018661499},{"text":"No.","start":1982.305,"end":1982.625,"sentiment":"neutral","sentiment_score":-0.10298621654510498},{"text":"There's lots of things.","start":1982.625,"end":1983.8251,"sentiment":"neutral","sentiment_score":-0.04274315666407347},{"text":"I mean, when you weigh it up, you could basically ensure every part of your life is a health, but your lives and your children's lives are some of the most important things out there.","start":1983.8251,"end":1994.305,"sentiment":"neutral","sentiment_score":0.03921178244054317}],"sentiment":"neutral","sentiment_score":0.021944100502878428,"num_words":44,"start":1978.52,"end":1994.305},{"sentences":[{"text":"So, yeah, we can definitely look at those sorts of aspects for you.","start":1994.305,"end":1999.4701,"sentiment":"neutral","sentiment_score":0.1198690149646539},{"text":"Easy.","start":1999.77,"end":2000.27,"sentiment":"neutral","sentiment_score":0.14047986268997192},{"text":"Just to go through and update a few other details for you, your Volkswagen Tiguan, you still have that vehicle?","start":2003.4501,"end":2012.675,"sentiment":"neutral","sentiment_score":0.06981339678168297},{"text":"Yes.","start":2015.295,"end":2015.775,"sentiment":"neutral","sentiment_score":0.11998669058084488},{"text":"Beautiful.","start":2015.775,"end":2016.275,"sentiment":"positive","sentiment_score":0.4724276065826416}],"sentiment":"neutral","sentiment_score":0.1024294247229894,"num_words":36,"start":1994.305,"end":2016.275},{"sentences":[{"text":"Excellent.","start":2018.975,"end":2019.475,"sentiment":"positive","sentiment_score":0.5724489092826843},{"text":"Excellent.","start":2021.135,"end":2021.635,"sentiment":"positive","sentiment_score":0.42097008228302},{"text":"Asset value we had on that last year was about 69,556.","start":2022.095,"end":2027.49,"sentiment":"neutral","sentiment_score":0.11321268637071956},{"text":"What sort of value would you put on the Tiguan now?","start":2027.49,"end":2030.23,"sentiment":"neutral","sentiment_score":0.01482782123441046},{"text":"About 60?","start":2034.85,"end":2035.6699,"sentiment":"neutral","sentiment_score":-0.06731509417295456}],"sentiment":"neutral","sentiment_score":0.08720132257216252,"num_words":26,"start":2018.975,"end":2035.6699},{"sentences":[{"text":"That's okay.","start":2037.1849,"end":2037.765,"sentiment":"neutral","sentiment_score":-0.12337477877736092},{"text":"Even what sort of value is it for you?","start":2038.065,"end":2039.825,"sentiment":"neutral","sentiment_score":-0.08837920013401243},{"text":"If if you had to sell it, what would you want for it?","start":2039.825,"end":2045.665,"sentiment":"neutral","sentiment_score":-0.08744812857073087},{"text":"Yes.","start":2045.665,"end":2046.165,"sentiment":"neutral","sentiment_score":-0.019861038774251934},{"text":"Yeah.","start":2052.96,"end":2053.3599,"sentiment":"neutral","sentiment_score":-0.09622928500175476}],"sentiment":"neutral","sentiment_score":-0.08827224438293622,"num_words":26,"start":2037.1849,"end":2053.3599},{"sentences":[{"text":"Wow.","start":2053.3599,"end":2053.8599,"sentiment":"neutral","sentiment_score":-0.05942591279745102},{"text":"Yep.","start":2058.64,"end":2059.14,"sentiment":"neutral","sentiment_score":-0.010350501164793968},{"text":"Yep.","start":2061.44,"end":2061.94,"sentiment":"neutral","sentiment_score":-0.0045801918022334576},{"text":"No.","start":2062.24,"end":2062.4,"sentiment":"neutral","sentiment_score":-0.05639055371284485},{"text":"That's okay.","start":2062.4,"end":2063.22,"sentiment":"neutral","sentiment_score":-0.027491353452205658}],"sentiment":"neutral","sentiment_score":-0.0309549777302891,"num_words":6,"start":2053.3599,"end":2063.22},{"sentences":[{"text":"All good.","start":2063.5198,"end":2064.3398,"sentiment":"neutral","sentiment_score":0.1263807900249958},{"text":"I've got content at 200,000.","start":2067.185,"end":2070.0051,"sentiment":"neutral","sentiment_score":0.02281908579170704},{"text":"Would you keep content valued about the same thing?","start":2070.0652,"end":2072.725,"sentiment":"neutral","sentiment_score":0.011089459165102906},{"text":"Yep.","start":2075.5051,"end":2076.0051,"sentiment":"neutral","sentiment_score":0.03381092846393585},{"text":"Beautiful.","start":2076.3052,"end":2076.8052,"sentiment":"positive","sentiment_score":0.3517596125602722}],"sentiment":"neutral","sentiment_score":0.047346260139925614,"num_words":18,"start":2063.5198,"end":2076.8052},{"sentences":[{"text":"Excellent.","start":2077.8699,"end":2078.3699,"sentiment":"neutral","sentiment_score":0.32646429538726807},{"text":"And any other assets or liabilities that we need to maybe add in that we didn't have last year?","start":2078.51,"end":2084.85,"sentiment":"neutral","sentiment_score":0.04579692255509527},{"text":"Nope.","start":2088.59,"end":2088.99,"sentiment":"neutral","sentiment_score":-0.19493037462234497},{"text":"Not okay.","start":2088.99,"end":2089.985,"sentiment":"neutral","sentiment_score":-0.237759068608284},{"text":"At the moment, for any new advice, I'm just excluding kind of any additional contributions to Super just because, you know, from our conversations, you're not really in a position to be able to add more to Super as of yet, but still something we wanna maybe look at down the track when things change for you.","start":2091.405,"end":2107.45,"sentiment":"neutral","sentiment_score":-0.0848600309048044}],"sentiment":"neutral","sentiment_score":-0.05388580561848357,"num_words":80,"start":2077.8699,"end":2107.45},{"sentences":[{"text":"Is that right?","start":2107.45,"end":2108.17,"sentiment":"neutral","sentiment_score":0.025610744953155518},{"text":"Yep.","start":2108.17,"end":2108.57,"sentiment":"neutral","sentiment_score":0.04112933203577995},{"text":"Yep.","start":2108.57,"end":2108.97,"sentiment":"neutral","sentiment_score":0.05487867817282677},{"text":"Beautiful.","start":2108.97,"end":2109.47,"sentiment":"positive","sentiment_score":0.5239332318305969},{"text":"Yep.","start":2111.29,"end":2111.69,"sentiment":"neutral","sentiment_score":0.16793034970760343}],"sentiment":"neutral","sentiment_score":0.12352911808661052,"num_words":7,"start":2107.45,"end":2111.69},{"sentences":[{"text":"Beautiful.","start":2111.69,"end":2112.19,"sentiment":"positive","sentiment_score":0.6204465627670288},{"text":"Excellent.","start":2112.41,"end":2112.91,"sentiment":"positive","sentiment_score":0.6395600438117981},{"text":"And any changes I know you're about to sort of look at dropping hours at work, but any changes to your role, any promotions that you've gone through?","start":2114.25,"end":2124.625,"sentiment":"neutral","sentiment_score":0.09356059573058571},{"text":"No.","start":2127.085,"end":2127.585,"sentiment":"neutral","sentiment_score":-0.06591002643108368},{"text":"That's okay.","start":2127.645,"end":2128.545,"sentiment":"neutral","sentiment_score":-0.0678476057946682}],"sentiment":"neutral","sentiment_score":0.11145751663681233,"num_words":33,"start":2111.69,"end":2128.545},{"sentences":[{"text":"And I need to update your next of kin as well.","start":2129.485,"end":2134.2,"sentiment":"neutral","sentiment_score":-0.046237186952070755},{"text":"So we still technically had Hayden down last year even though, you know, it's being separated.","start":2134.2,"end":2139.82,"sentiment":"neutral","sentiment_score":-0.03294516506139189},{"text":"Did you want me to update your next of kin on our file to be your brother or somebody else?","start":2139.96,"end":2145.74,"sentiment":"neutral","sentiment_score":-0.02315749730914831},{"text":"Who would you prefer?","start":2149.8152,"end":2151.0352,"sentiment":"neutral","sentiment_score":-0.02033408056013286},{"text":"Yeah.","start":2152.615,"end":2153.115,"sentiment":"neutral","sentiment_score":0.0012875315733253956}],"sentiment":"neutral","sentiment_score":-0.03036404681356194,"num_words":52,"start":2129.485,"end":2153.115},{"sentences":[{"text":"Yeah.","start":2153.975,"end":2154.135,"sentiment":"neutral","sentiment_score":-0.00004664575681090355},{"text":"Did you want me to put Michael down as your next of kin on our 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hey.","start":2212.95,"end":2217.83,"sentiment":"neutral","sentiment_score":-0.004961866267916301}],"sentiment":"neutral","sentiment_score":0.051689086675954364,"num_words":30,"start":2208.015,"end":2217.83},{"sentences":[{"text":"Go find out what's going on.","start":2217.83,"end":2219.1099,"sentiment":"neutral","sentiment_score":-0.00434612746660908},{"text":"Can you do a welfare check for me?","start":2219.1099,"end":2221.13,"sentiment":"neutral","sentiment_score":0.004392629722133279},{"text":"Tracy, you're yep.","start":2224.79,"end":2226.65,"sentiment":"neutral","sentiment_score":-0.0010638268043597545},{"text":"Have him on the front door.","start":2227.5051,"end":2228.625,"sentiment":"neutral","sentiment_score":0.03390677118053039},{"text":"Yeah.","start":2228.625,"end":2229.125,"sentiment":"neutral","sentiment_score":0.09316416829824448}],"sentiment":"neutral","sentiment_score":0.012603232831073305,"num_words":24,"start":2217.83,"end":2229.125},{"sentences":[{"text":"Oh, that's 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and I just use what I need to, and everything else just kinda there and saves me a bit on interest.","start":2403.905,"end":2411.22,"sentiment":"neutral","sentiment_score":0.27806937336921694},{"text":"So using those savings accounts is a good idea, a great way to to make that easier for you.","start":2411.2798,"end":2416.8198,"sentiment":"positive","sentiment_score":0.5964615439113817},{"text":"Yeah.","start":2416.96,"end":2417.46,"sentiment":"neutral","sentiment_score":0.19339829683303833}],"sentiment":"positive","sentiment_score":0.36228420259431005,"num_words":64,"start":2398.465,"end":2417.46},{"sentences":[{"text":"Yeah.","start":2420.0,"end":2420.48,"sentiment":"neutral","sentiment_score":0.12925565242767334},{"text":"No.","start":2420.48,"end":2420.7998,"sentiment":"neutral","sentiment_score":0.061333008110523224},{"text":"All good.","start":2420.7998,"end":2421.405,"sentiment":"neutral","sentiment_score":0.20284827053546906},{"text":"I'll just make a note here with the 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planning?","start":2616.5251,"end":2623.185,"sentiment":"neutral","sentiment_score":-0.026459690993246826},{"text":"And Yeah.","start":2623.325,"end":2639.69,"sentiment":"neutral","sentiment_score":-0.015959948766976595}],"sentiment":"neutral","sentiment_score":0.03752009675557178,"num_words":63,"start":2604.5898,"end":2639.69},{"sentences":[{"text":"Oh, I love it.","start":2641.67,"end":2642.595,"sentiment":"positive","sentiment_score":0.36842119693756104},{"text":"No.","start":2643.075,"end":2643.575,"sentiment":"neutral","sentiment_score":-0.18407736718654633},{"text":"Yeah.","start":2646.755,"end":2647.255,"sentiment":"neutral","sentiment_score":-0.02993033081293106},{"text":"Yeah.","start":2649.555,"end":2649.635,"sentiment":"neutral","sentiment_score":0.012008546851575376},{"text":"That's a 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bad.","start":2659.0198,"end":2663.68,"sentiment":"neutral","sentiment_score":-0.018218345241621137},{"text":"Yep.","start":2664.46,"end":2664.96,"sentiment":"neutral","sentiment_score":0.015755362808704376},{"text":"Yeah.","start":2666.5398,"end":2667.0198,"sentiment":"neutral","sentiment_score":0.0656164139509201},{"text":"Yeah.","start":2667.0198,"end":2667.5198,"sentiment":"neutral","sentiment_score":0.04603654891252518},{"text":"Yeah.","start":2672.025,"end":2672.525,"sentiment":"neutral","sentiment_score":0.05817925184965134}],"sentiment":"neutral","sentiment_score":0.014089274569414556,"num_words":8,"start":2659.0198,"end":2672.525},{"sentences":[{"text":"No.","start":2672.585,"end":2672.905,"sentiment":"neutral","sentiment_score":0.08800602704286575},{"text":"Definitely.","start":2672.905,"end":2673.405,"sentiment":"neutral","sentiment_score":0.2106349915266037},{"text":"That's not not bad in any way.","start":2673.785,"end":2675.145,"sentiment":"neutral","sentiment_score":0.2922593227454594},{"text":"And those meal those are pre ready made meals aren't bad at all.","start":2675.145,"end":2678.905,"sentiment":"positive","sentiment_score":0.40395546647218555},{"text":"I buy them every week for my daughter as well because she's been going through a lot, and her mental health is a bit shot too at 20, and I feel terrible for her.","start":2678.905,"end":2687.42,"sentiment":"neutral","sentiment_score":0.1355444445986958}],"sentiment":"neutral","sentiment_score":0.21793550818360277,"num_words":56,"start":2672.585,"end":2687.42},{"sentences":[{"text":"But I've been buying her, like, five of those to eat every night.","start":2687.42,"end":2690.8599,"sentiment":"positive","sentiment_score":0.3445971206976817},{"text":"And I think as long as you're getting some protein and carbs and you're you're eating, it's a benefit to you.","start":2690.8599,"end":2697.865,"sentiment":"positive","sentiment_score":0.48992193312872023},{"text":"So I'm all for those meals, honestly.","start":2697.865,"end":2699.965,"sentiment":"positive","sentiment_score":0.4368344800812857},{"text":"They're great.","start":2701.0652,"end":2701.965,"sentiment":"positive","sentiment_score":0.3801087439060211},{"text":"Yeah.","start":2710.185,"end":2710.68,"sentiment":"neutral","sentiment_score":0.03520464897155762}],"sentiment":"positive","sentiment_score":0.423213333230127,"num_words":44,"start":2687.42,"end":2710.68},{"sentences":[{"text":"Yeah.","start":2716.3599,"end":2716.52,"sentiment":"neutral","sentiment_score":0.100230872631073},{"text":"Get those new things.","start":2716.52,"end":2717.74,"sentiment":"positive","sentiment_score":0.34610842913389206},{"text":"Oh, fantastic.","start":2725.0151,"end":2726.075,"sentiment":"positive","sentiment_score":0.33472850918769836},{"text":"Oh, that's really good.","start":2726.7751,"end":2727.915,"sentiment":"positive","sentiment_score":0.5720662698149681},{"text":"Yeah.","start":2736.5352,"end":2736.935,"sentiment":"neutral","sentiment_score":0.0910227596759796}],"sentiment":"positive","sentiment_score":0.3777841205398242,"num_words":12,"start":2716.3599,"end":2736.935},{"sentences":[{"text":"Oh, that's really 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Yeah.","start":2763.945,"end":2766.36,"sentiment":"neutral","sentiment_score":0.16927636414766312},{"text":"You feel better.","start":2767.7,"end":2768.66,"sentiment":"neutral","sentiment_score":0.24025962750116983},{"text":"That's the main thing.","start":2768.66,"end":2769.8,"sentiment":"neutral","sentiment_score":0.05670587066560984},{"text":"Yeah.","start":2770.02,"end":2770.52,"sentiment":"neutral","sentiment_score":0.011038764379918575}],"sentiment":"neutral","sentiment_score":0.13890190718864853,"num_words":11,"start":2762.105,"end":2770.52},{"sentences":[{"text":"Yeah.","start":2774.34,"end":2774.84,"sentiment":"neutral","sentiment_score":0.01224716193974018},{"text":"No.","start":2775.22,"end":2775.62,"sentiment":"neutral","sentiment_score":0.002823617309331894},{"text":"Absolutely.","start":2775.62,"end":2776.12,"sentiment":"neutral","sentiment_score":0.02356416918337345},{"text":"Well, I'll keep up to date and see how we're going.","start":2777.3,"end":2779.62,"sentiment":"neutral","sentiment_score":0.05112808231603016},{"text":"That'd be good.","start":2779.62,"end":2780.635,"sentiment":"neutral","sentiment_score":0.16145586967468262}],"sentiment":"neutral","sentiment_score":0.0638477331136956,"num_words":17,"start":2774.34,"end":2780.635},{"sentences":[{"text":"Yeah.","start":2781.015,"end":2781.515,"sentiment":"neutral","sentiment_score":0.03210613131523132},{"text":"No.","start":2783.255,"end":2783.7349,"sentiment":"neutral","sentiment_score":0.008864092640578747},{"text":"All good.","start":2783.7349,"end":2784.4749,"sentiment":"neutral","sentiment_score":0.06386923789978027},{"text":"Yeah.","start":2789.815,"end":2790.315,"sentiment":"neutral","sentiment_score":-0.007974250242114067},{"text":"Yeah.","start":2793.815,"end":2794.315,"sentiment":"neutral","sentiment_score":-0.02131488546729088}],"sentiment":"neutral","sentiment_score":0.023236594007660944,"num_words":6,"start":2781.015,"end":2794.315},{"sentences":[{"text":"Yep.","start":2794.71,"end":2795.21,"sentiment":"neutral","sentiment_score":-0.029102031141519547},{"text":"Okay.","start":2796.8699,"end":2797.3699,"sentiment":"neutral","sentiment_score":-0.0067922091111540794},{"text":"And will it will it start to warm up down there a little bit earlier as well?","start":2797.99,"end":2801.51,"sentiment":"neutral","sentiment_score":0.005454756045604453},{"text":"Like, I know around September here, it actually starts to warm up pretty significantly.","start":2801.51,"end":2805.53,"sentiment":"neutral","sentiment_score":0.010985929585461105},{"text":"Is it the same sort of thing down in SA?","start":2805.67,"end":2807.59,"sentiment":"neutral","sentiment_score":0.011596983857452869}],"sentiment":"neutral","sentiment_score":0.007595568960315959,"num_words":43,"start":2794.71,"end":2807.59},{"sentences":[{"text":"Yep.","start":2807.59,"end":2807.865,"sentiment":"neutral","sentiment_score":0.02690004371106625},{"text":"Yep.","start":2812.345,"end":2812.845,"sentiment":"neutral","sentiment_score":0.019843317568302155},{"text":"Oh, that'll be nice.","start":2817.705,"end":2818.925,"sentiment":"neutral","sentiment_score":0.3077990487217903},{"text":"Oh, that's good.","start":2820.025,"end":2821.005,"sentiment":"neutral","sentiment_score":0.09596055373549461},{"text":"Yeah.","start":2823.01,"end":2823.51,"sentiment":"neutral","sentiment_score":0.06448541581630707}],"sentiment":"neutral","sentiment_score":0.16303066331893207,"num_words":10,"start":2807.59,"end":2823.51},{"sentences":[{"text":"Yeah.","start":2824.85,"end":2825.35,"sentiment":"neutral","sentiment_score":0.0648515522480011},{"text":"Oh, I miss his son.","start":2826.05,"end":2828.2302,"sentiment":"neutral","sentiment_score":-0.010916941426694393},{"text":"Yeah.","start":2828.6902,"end":2829.1902,"sentiment":"neutral","sentiment_score":0.06010767072439194},{"text":"Yep.","start":2829.7302,"end":2830.2302,"sentiment":"neutral","sentiment_score":0.07794082909822464},{"text":"Yep.","start":2830.9302,"end":2831.4302,"sentiment":"neutral","sentiment_score":0.12000016868114471}],"sentiment":"neutral","sentiment_score":0.029812834846476715,"num_words":9,"start":2824.85,"end":2831.4302},{"sentences":[{"text":"Oh, that'll be good.","start":2832.53,"end":2833.83,"sentiment":"neutral","sentiment_score":0.17963261529803276},{"text":"Nice.","start":2837.5251,"end":2838.0251,"sentiment":"neutral","sentiment_score":0.20465821027755737},{"text":"Yeah.","start":2840.645,"end":2841.145,"sentiment":"neutral","sentiment_score":0.03987208753824234},{"text":"No.","start":2842.5652,"end":2843.0652,"sentiment":"neutral","sentiment_score":0.018411578610539436},{"text":"All good.","start":2843.125,"end":2843.865,"sentiment":"neutral","sentiment_score":0.23984737694263458}],"sentiment":"neutral","sentiment_score":0.16235189905597103,"num_words":9,"start":2832.53,"end":2843.865},{"sentences":[{"text":"All good.","start":2845.0452,"end":2845.945,"sentiment":"positive","sentiment_score":0.4445642679929733},{"text":"I've done most that's all good.","start":2846.645,"end":2848.485,"sentiment":"positive","sentiment_score":0.5313320358594259},{"text":"I've done most of your risk profile questionnaire.","start":2848.485,"end":2850.5652,"sentiment":"neutral","sentiment_score":0.2640731483697891},{"text":"I just had three questions to kinda update for you just to make sure you are still in that your the correct sort of portfolio there.","start":2850.5652,"end":2857.87,"sentiment":"neutral","sentiment_score":0.14356167499835676},{"text":"When you think about the level of risk that you're taking in order to get the returns you're after, do you consider yourself comfortable taking on a high level of risk, a medium level of risk, or next to no risk knowing the returns are much smaller?","start":2858.49,"end":2871.965,"sentiment":"neutral","sentiment_score":0.0033164667163757566}],"sentiment":"neutral","sentiment_score":0.11323801599694101,"num_words":89,"start":2845.0452,"end":2871.965},{"sentences":[{"text":"Where would you see yourself?","start":2871.965,"end":2873.265,"sentiment":"neutral","sentiment_score":-0.025660881027579307},{"text":"Yes.","start":2876.845,"end":2877.345,"sentiment":"neutral","sentiment_score":-0.0006699739024043083},{"text":"Would you see yourself in between kind of that high and medium?","start":2881.55,"end":2884.53,"sentiment":"neutral","sentiment_score":-0.006469465171297391},{"text":"Kind of in between?","start":2895.71,"end":2896.69,"sentiment":"neutral","sentiment_score":-0.002460299525409937},{"text":"Yep.","start":2896.75,"end":2897.07,"sentiment":"neutral","sentiment_score":0.03358166664838791}],"sentiment":"neutral","sentiment_score":-0.007950760545613974,"num_words":23,"start":2871.965,"end":2897.07},{"sentences":[{"text":"Yep.","start":2897.07,"end":2897.445,"sentiment":"neutral","sentiment_score":0.05769997090101242},{"text":"Perfect.","start":2897.605,"end":2898.105,"sentiment":"positive","sentiment_score":0.4287371337413788},{"text":"Excellent.","start":2899.685,"end":2900.165,"sentiment":"positive","sentiment_score":0.43328970670700073},{"text":"And the next one here is if we saw the markets fall by 20% in the next six months, how do you think you might be feeling?","start":2900.165,"end":2906.345,"sentiment":"neutral","sentiment_score":0.06189536772392414},{"text":"Are you probably optimistic about it being an investment opportunity, maybe smack some more money 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cool.","start":2933.015,"end":2934.075,"sentiment":"neutral","sentiment_score":0.28528477996587753},{"text":"Yeah.","start":2935.255,"end":2935.71,"sentiment":"neutral","sentiment_score":0.15868248045444489}],"sentiment":"neutral","sentiment_score":-0.03296714923344553,"num_words":40,"start":2914.2002,"end":2935.71},{"sentences":[{"text":"Yeah.","start":2936.91,"end":2937.31,"sentiment":"neutral","sentiment_score":0.1560840606689453},{"text":"Yeah.","start":2937.31,"end":2937.71,"sentiment":"neutral","sentiment_score":0.15321972966194153},{"text":"I remember him doing that, and he was like, there was there was some pretty big things happening in the market at that time, but he said he was very lucky.","start":2937.71,"end":2946.21,"sentiment":"neutral","sentiment_score":0.11998480294019945},{"text":"He was like, it's not a not a call we try to make easily.","start":2946.67,"end":2949.39,"sentiment":"neutral","sentiment_score":-0.03749881481884846},{"text":"I said, no.","start":2949.39,"end":2949.95,"sentiment":"neutral","sentiment_score":-0.05083142841855685}],"sentiment":"neutral","sentiment_score":0.06702709977515042,"num_words":50,"start":2936.91,"end":2949.95},{"sentences":[{"text":"I could imagine that.","start":2949.95,"end":2954.605,"sentiment":"neutral","sentiment_score":-0.01261947862803936},{"text":"He did.","start":2954.605,"end":2955.345,"sentiment":"neutral","sentiment_score":0.1124461218714714},{"text":"Absolutely.","start":2955.405,"end":2955.905,"sentiment":"neutral","sentiment_score":0.2447321116924286},{"text":"Yes.","start":2961.4849,"end":2961.9849,"sentiment":"neutral","sentiment_score":-0.1120493859052658},{"text":"Yeah.","start":2962.525,"end":2963.025,"sentiment":"neutral","sentiment_score":-0.17989464104175568}],"sentiment":"neutral","sentiment_score":0.014133601552910276,"num_words":9,"start":2949.95,"end":2963.025},{"sentences":[{"text":"That's 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something bigger.","start":2987.505,"end":2999.31,"sentiment":"neutral","sentiment_score":-0.20949787236750125}],"sentiment":"neutral","sentiment_score":-0.19513973439248597,"num_words":123,"start":2965.41,"end":2999.31},{"sentences":[{"text":"So, yeah, that's yeah.","start":2999.45,"end":3002.2048,"sentiment":"neutral","sentiment_score":-0.028103113872930408},{"text":"That's correct.","start":3005.385,"end":3006.285,"sentiment":"neutral","sentiment_score":-0.040414297953248024},{"text":"It's crazy how one person has so much power.","start":3006.665,"end":3009.4849,"sentiment":"neutral","sentiment_score":-0.2677899830871158},{"text":"Oh, it is.","start":3012.425,"end":3013.4648,"sentiment":"neutral","sentiment_score":-0.06268044064442317},{"text":"We all need him on our on our 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yeah.","start":3035.655,"end":3036.615,"sentiment":"neutral","sentiment_score":0.09551170654594898}],"sentiment":"neutral","sentiment_score":0.11353007789987785,"num_words":13,"start":3031.095,"end":3036.615},{"sentences":[{"text":"Look.","start":3036.615,"end":3036.775,"sentiment":"neutral","sentiment_score":0.04260316491127014},{"text":"I don't agree with everything you say.","start":3036.775,"end":3038.615,"sentiment":"neutral","sentiment_score":-0.052439846630607335},{"text":"But, look, when you've made a difference in market, I think I'll take it.","start":3038.615,"end":3041.895,"sentiment":"neutral","sentiment_score":0.2714224385895899},{"text":"I think I'll use the moment to invest, and I'll just let it sit for a bit longer.","start":3041.895,"end":3045.915,"sentiment":"positive","sentiment_score":0.3458159822556708},{"text":"Oh, yeah.","start":3052.56,"end":3053.3801,"sentiment":"neutral","sentiment_score":0.0978628657758236}],"sentiment":"neutral","sentiment_score":0.2356155188310714,"num_words":42,"start":3036.615,"end":3053.3801},{"sentences":[{"text":"Yeah.","start":3054.0,"end":3054.5,"sentiment":"neutral","sentiment_score":0.07801999896764755},{"text":"But when he wants something, he goes after it.","start":3054.56,"end":3056.8801,"sentiment":"neutral","sentiment_score":0.12913099510802162},{"text":"He's not afraid to tackle, and he's not afraid to stand up for 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that.","start":3062.355,"end":3063.375,"sentiment":"neutral","sentiment_score":-0.2839709023634593},{"text":"Yeah.","start":3066.795,"end":3067.295,"sentiment":"neutral","sentiment_score":-0.1728077530860901},{"text":"Yeah.","start":3067.6748,"end":3068.1748,"sentiment":"neutral","sentiment_score":-0.12508626282215118},{"text":"Absolutely.","start":3070.555,"end":3071.055,"sentiment":"neutral","sentiment_score":-0.04747076332569122}],"sentiment":"neutral","sentiment_score":-0.19403116617883956,"num_words":7,"start":3061.9949,"end":3071.055},{"sentences":[{"text":"Yeah.","start":3075.355,"end":3075.855,"sentiment":"neutral","sentiment_score":-0.045553095638751984},{"text":"Yeah.","start":3075.9148,"end":3076.4148,"sentiment":"neutral","sentiment_score":-0.06885826587677002},{"text":"Yeah.","start":3078.28,"end":3078.78,"sentiment":"neutral","sentiment_score":-0.06960082799196243},{"text":"Yeah.","start":3081.56,"end":3082.06,"sentiment":"neutral","sentiment_score":-0.07602368295192719},{"text":"No.","start":3087.3198,"end":3087.56,"sentiment":"neutral","sentiment_score":-0.20667649805545807}],"sentiment":"neutral","sentiment_score":-0.09334247410297394,"num_words":5,"start":3075.355,"end":3087.56},{"sentences":[{"text":"All good.","start":3087.56,"end":3088.44,"sentiment":"neutral","sentiment_score":-0.002491045743227005},{"text":"All good.","start":3088.44,"end":3089.0,"sentiment":"neutral","sentiment_score":0.1436973288655281},{"text":"Well, that answers those questions.","start":3089.0,"end":3091.235,"sentiment":"neutral","sentiment_score":0.14398722648620604},{"text":"You are still a growth investor, and, realistically, it still suits your time horizon for where you are in your state of life.","start":3091.235,"end":3097.635,"sentiment":"neutral","sentiment_score":0.1930836609200291},{"text":"So I'll go back and reassess the super and the investments.","start":3097.635,"end":3101.0151,"sentiment":"neutral","sentiment_score":0.13424364612861114}],"sentiment":"neutral","sentiment_score":0.1609291397035122,"num_words":43,"start":3087.56,"end":3101.0151},{"sentences":[{"text":"I'll not change anything with the insurances as of yet.","start":3102.3098,"end":3105.43,"sentiment":"neutral","sentiment_score":-0.13136967979371547},{"text":"I'll put them into the fact that they are paid out of super so you can see the effect that they have on your super currently, and then we'll go back and review them a bit later down the track there.","start":3105.43,"end":3115.27,"sentiment":"neutral","sentiment_score":0.15543169010339714},{"text":"But other than that, everything else looks good.","start":3115.27,"end":3118.055,"sentiment":"positive","sentiment_score":0.5273934938013554},{"text":"I will it takes about three weeks to do the advice.","start":3119.395,"end":3122.355,"sentiment":"neutral","sentiment_score":0.2653283856131814},{"text":"Did you want me to book you in now so that we can come back in a few weeks and go through that together?","start":3122.355,"end":3127.255,"sentiment":"neutral","sentiment_score":0.12718252278864384}],"sentiment":"neutral","sentiment_score":0.1622249280360151,"num_words":94,"start":3102.3098,"end":3127.255},{"sentences":[{"text":"Yep.","start":3131.7148,"end":3132.115,"sentiment":"neutral","sentiment_score":0.13006862998008728},{"text":"Yep.","start":3132.115,"end":3132.57,"sentiment":"neutral","sentiment_score":0.12404142320156096},{"text":"So that brings us to the tenth.","start":3132.8901,"end":3135.1501,"sentiment":"neutral","sentiment_score":0.11027632334402629},{"text":"Yep.","start":3139.85,"end":3140.35,"sentiment":"neutral","sentiment_score":0.14170706272125244},{"text":"Absolutely.","start":3140.49,"end":3140.99,"sentiment":"neutral","sentiment_score":0.22527417540550232}],"sentiment":"neutral","sentiment_score":0.126638686792417,"num_words":11,"start":3131.7148,"end":3140.99},{"sentences":[{"text":"So I'm that's okay.","start":3141.37,"end":3144.03,"sentiment":"neutral","sentiment_score":0.23165421187877655},{"text":"Yeah.","start":3144.25,"end":3144.49,"sentiment":"neutral","sentiment_score":0.2640830874443054},{"text":"You're right.","start":3144.49,"end":3145.31,"sentiment":"positive","sentiment_score":0.39451414346694946},{"text":"I do have two weeks off in September to go away with my son, but I'm I'm here on the tenth.","start":3145.715,"end":3153.095,"sentiment":"neutral","sentiment_score":0.25056831006492886},{"text":"Yeah.","start":3153.635,"end":3154.135,"sentiment":"neutral","sentiment_score":0.13319410383701324}],"sentiment":"neutral","sentiment_score":0.25430540817564934,"num_words":29,"start":3141.37,"end":3154.135},{"sentences":[{"text":"Well, I can do it bef are you sure?","start":3154.675,"end":3156.675,"sentiment":"neutral","sentiment_score":0.04194515198469162},{"text":"Because I can do it beforehand.","start":3156.675,"end":3158.055,"sentiment":"neutral","sentiment_score":0.07902171835303307},{"text":"I could do the Thursday the tenth to go through the advice with you.","start":3158.355,"end":3162.04,"sentiment":"neutral","sentiment_score":0.10169824957847595},{"text":"And then because I'm away the following two weeks.","start":3162.04,"end":3164.28,"sentiment":"neutral","sentiment_score":0.028845265921619203},{"text":"You've got some time to read it over and think about it and come back with any questions that you might have if if that's what you wanna do.","start":3164.28,"end":3171.02,"sentiment":"neutral","sentiment_score":0.05014151195064187}],"sentiment":"neutral","sentiment_score":0.059539155402123484,"num_words":67,"start":3154.675,"end":3171.02},{"sentences":[{"text":"After?","start":3174.68,"end":3175.18,"sentiment":"neutral","sentiment_score":0.0017412127926945686},{"text":"No.","start":3175.9448,"end":3176.1848,"sentiment":"neutral","sentiment_score":-0.020584803074598312},{"text":"That's okay.","start":3176.1848,"end":3177.005,"sentiment":"neutral","sentiment_score":0.036750493571162224},{"text":"That's okay.","start":3178.665,"end":3179.385,"sentiment":"neutral","sentiment_score":0.1729392632842064},{"text":"So that'll be the '20 was in Monday September 28, so it's kind of the first week of October.","start":3179.385,"end":3187.2449,"sentiment":"neutral","sentiment_score":0.12684393125145058}],"sentiment":"neutral","sentiment_score":0.11242282468825579,"num_words":25,"start":3174.68,"end":3187.2449},{"sentences":[{"text":"What day would you prefer that day that week?","start":3188.04,"end":3190.86,"sentiment":"neutral","sentiment_score":0.07918532109922832},{"text":"Yep.","start":3194.9202,"end":3195.4202,"sentiment":"neutral","sentiment_score":0.3182923197746277},{"text":"Honestly, Thursdays are good.","start":3195.8,"end":3198.04,"sentiment":"positive","sentiment_score":0.34519778192043304},{"text":"Yeah.","start":3198.04,"end":3198.54,"sentiment":"neutral","sentiment_score":0.1773470640182495},{"text":"Yep.","start":3199.96,"end":3200.265,"sentiment":"neutral","sentiment_score":0.15161678194999695}],"sentiment":"neutral","sentiment_score":0.17129469895735383,"num_words":16,"start":3188.04,"end":3200.265},{"sentences":[{"text":"Yep.","start":3202.585,"end":3203.085,"sentiment":"neutral","sentiment_score":0.12329073995351791},{"text":"Yep.","start":3206.265,"end":3206.4248,"sentiment":"neutral","sentiment_score":0.14399071037769318},{"text":"Perfect.","start":3206.4248,"end":3206.9248,"sentiment":"positive","sentiment_score":0.5483744144439697},{"text":"And 12:30 Queensland time is when we generally book everything.","start":3207.4648,"end":3211.065,"sentiment":"neutral","sentiment_score":0.158156917989254},{"text":"Is that still suitable for you?","start":3211.065,"end":3213.24,"sentiment":"neutral","sentiment_score":0.0949134851495425}],"sentiment":"neutral","sentiment_score":0.1561424187139461,"num_words":19,"start":3202.585,"end":3213.24},{"sentences":[{"text":"Yep.","start":3216.36,"end":3216.86,"sentiment":"neutral","sentiment_score":-0.011236457154154778},{"text":"No.","start":3220.36,"end":3220.86,"sentiment":"neutral","sentiment_score":-0.06772685050964355},{"text":"Look.","start":3221.0,"end":3221.32,"sentiment":"neutral","sentiment_score":-0.07180311530828476},{"text":"I honestly I just eat whenever I can.","start":3221.32,"end":3224.06,"sentiment":"neutral","sentiment_score":-0.024495830992236733},{"text":"And Thursday works well for me as well for you because I work from home, so I can block out plenty of time to make sure that we're you know, we've got time for you to to go through whatever you need at this time.","start":3224.6,"end":3235.365,"sentiment":"neutral","sentiment_score":0.15246547605428432}],"sentiment":"neutral","sentiment_score":0.11632523842022888,"num_words":56,"start":3216.36,"end":3235.365},{"sentences":[{"text":"Easy.","start":3235.6648,"end":3236.1648,"sentiment":"positive","sentiment_score":0.39961957931518555},{"text":"I'll put statement of advice presentation in there.","start":3237.345,"end":3240.065,"sentiment":"neutral","sentiment_score":0.19669173657894135},{"text":"So that'll be the Thursday, October 1, and I will add a text message reminder because it is a couple of weeks away.","start":3240.065,"end":3249.3901,"sentiment":"neutral","sentiment_score":0.08267678223226381},{"text":"Yep.","start":3256.865,"end":3257.365,"sentiment":"neutral","sentiment_score":0.10973480343818665},{"text":"Yep.","start":3258.465,"end":3258.965,"sentiment":"neutral","sentiment_score":0.08508923649787903}],"sentiment":"neutral","sentiment_score":0.11969245597720146,"num_words":34,"start":3235.6648,"end":3258.965},{"sentences":[{"text":"Beautiful.","start":3265.185,"end":3265.685,"sentiment":"neutral","sentiment_score":0.31060194969177246},{"text":"Yeah.","start":3270.0,"end":3270.5,"sentiment":"neutral","sentiment_score":0.08449956774711609},{"text":"Absolutely.","start":3271.04,"end":3271.54,"sentiment":"positive","sentiment_score":0.33368349075317383},{"text":"Always happy to do that for you.","start":3272.16,"end":3273.68,"sentiment":"positive","sentiment_score":0.6019856802054814},{"text":"I booked that one in.","start":3273.68,"end":3274.6401,"sentiment":"positive","sentiment_score":0.3794160604476929}],"sentiment":"positive","sentiment_score":0.4559843381245931,"num_words":15,"start":3265.185,"end":3274.6401},{"sentences":[{"text":"That's fantastic.","start":3274.6401,"end":3275.62,"sentiment":"positive","sentiment_score":0.7626674473285675},{"text":"All the documents that I have gone through are in that in the review packet I sent through the other week.","start":3276.72,"end":3282.24,"sentiment":"neutral","sentiment_score":0.1945743610461553},{"text":"So feel free to run your eyes over that.","start":3282.24,"end":3283.92,"sentiment":"neutral","sentiment_score":0.24206972453329298},{"text":"And then we've got the ongoing service agreement for the next twelve months there as well with the 1.65% on it.","start":3283.92,"end":3290.0552,"sentiment":"neutral","sentiment_score":0.2028478653658004},{"text":"If you're happy to start down board and want me to keep looking after things, we'll get you signed and return it back.","start":3290.0552,"end":3294.955,"sentiment":"neutral","sentiment_score":0.31581390163172846}],"sentiment":"neutral","sentiment_score":0.2541256435215473,"num_words":76,"start":3274.6401,"end":3294.955},{"sentences":[{"text":"And, yeah, anything that you need, just email through to me.","start":3295.0151,"end":3297.8152,"sentiment":"neutral","sentiment_score":0.16722593659704382},{"text":"I'll be working on your super for time being, and I've added a little note that we'll call in three months' time to talk more about your circumstances and the insurances there as well.","start":3297.8152,"end":3307.88,"sentiment":"neutral","sentiment_score":0.045375606209477955},{"text":"Okay?","start":3307.88,"end":3308.38,"sentiment":"neutral","sentiment_score":0.016310926526784897},{"text":"Yeah.","start":3311.24,"end":3311.74,"sentiment":"positive","sentiment_score":0.35376644134521484},{"text":"Thank you so much for your time.","start":3312.045,"end":3313.805,"sentiment":"positive","sentiment_score":0.7156899741717747}],"sentiment":"neutral","sentiment_score":0.16226227964378065,"num_words":54,"start":3295.0151,"end":3313.805},{"sentences":[{"text":"No worries.","start":3313.805,"end":3314.365,"sentiment":"neutral","sentiment_score":0.18102974444627762},{"text":"Go back to bed, and I hope you feel better soon.","start":3314.365,"end":3316.7048,"sentiment":"neutral","sentiment_score":0.19420839101076126},{"text":"Yeah.","start":3319.7249,"end":3320.2249,"sentiment":"neutral","sentiment_score":0.0825621634721756},{"text":"Yeah.","start":3321.645,"end":3322.145,"sentiment":"neutral","sentiment_score":0.027055127546191216},{"text":"Oh, so cute.","start":3324.125,"end":3326.145,"sentiment":"neutral","sentiment_score":0.046549481029311814}],"sentiment":"neutral","sentiment_score":0.15264541800651285,"num_words":18,"start":3313.805,"end":3326.145},{"sentences":[{"text":"Yep.","start":3330.18,"end":3330.68,"sentiment":"neutral","sentiment_score":0.04430844634771347},{"text":"So adorable.","start":3335.94,"end":3336.76,"sentiment":"positive","sentiment_score":0.5297320783138275},{"text":"Yeah.","start":3342.5,"end":3343.0,"sentiment":"neutral","sentiment_score":0.09459657222032548},{"text":"Yeah.","start":3343.695,"end":3344.195,"sentiment":"neutral","sentiment_score":0.09441811591386796},{"text":"Yeah.","start":3344.3352,"end":3344.735,"sentiment":"neutral","sentiment_score":0.14435800909996033}],"sentiment":"neutral","sentiment_score":0.23952421670158705,"num_words":6,"start":3330.18,"end":3344.735},{"sentences":[{"text":"It could be the next hat we're after.","start":3344.735,"end":3346.7551,"sentiment":"neutral","sentiment_score":0.2890668008476496},{"text":"Yeah.","start":3350.415,"end":3350.915,"sentiment":"neutral","sentiment_score":0.24070534110069275},{"text":"Yeah.","start":3351.215,"end":3351.715,"sentiment":"neutral","sentiment_score":0.29521211981773376},{"text":"I love that.","start":3353.935,"end":3354.8152,"sentiment":"positive","sentiment_score":0.8242992957433065},{"text":"That's beautiful.","start":3354.8152,"end":3355.635,"sentiment":"positive","sentiment_score":0.7930794358253479}],"sentiment":"positive","sentiment_score":0.4605005751053492,"num_words":15,"start":3344.735,"end":3355.635},{"sentences":[{"text":"My pleasure.","start":3356.6348,"end":3357.355,"sentiment":"positive","sentiment_score":0.7204494476318359},{"text":"You have a good day.","start":3357.355,"end":3358.2349,"sentiment":"positive","sentiment_score":0.692283570766449},{"text":"I hope you feel better soon.","start":3358.2349,"end":3359.9348,"sentiment":"positive","sentiment_score":0.5729266901810964},{"text":"My pleasure.","start":3363.1147,"end":3363.755,"sentiment":"positive","sentiment_score":0.5485137850046158},{"text":"See you later.","start":3363.755,"end":3364.3948,"sentiment":"positive","sentiment_score":0.3922168215115865}],"sentiment":"positive","sentiment_score":0.5896419402625825,"num_words":18,"start":3356.6348,"end":3364.3948},{"sentences":[{"text":"Bye.","start":3364.3948,"end":3364.8948,"sentiment":"neutral","sentiment_score":0.18911466002464297}],"sentiment":"neutral","sentiment_score":0.18911466002464297,"num_words":1,"start":3364.3948,"end":3364.8948}]}}]},{"alternatives":[{"transcript":"Hello. Catherine speaking. Hello. Well, I've got a cold, and I feel terrible, but that's okay. Now I'm just dragging I just went to the doctor. I've got some more medicine and some food. And then I thought I was getting some stuff taken away today, but super expensive. But now I'm not. I'm like, fuck. I have to borrow my ex's trailer and his car or something. I don't know. Well, it sucks because I I've been on leave without pay because I keep getting sick and a lot of it stress related. I think I told you this the last time we talked. Been quite an ongoing saga. But, anyway, it's fine. It's all good. Yeah. Enough. No. I think well, you're just gonna tell me what is working and what isn't working. I am really. I can listen. Mhmm. Yep. Yep. Yep. Yeah. Yeah. That's fine. Yep. Catherine Thomas. 19108219 West Haven Road, Halloran Hill. Okay. Oh, no. You're fine. I'll grab my water in a minute. I was just in the phone, and then I was just I'll get my phone out because I'll well, I because I knew you were gonna call me. And then I was like, oh, no. And then, yeah, I was literally hanging up from that person when you rang. So I was like, please answer. Anyway, so yeah. I'm just over everything, Dana. I'll be honest. Yes. I know. It's like, can't we just move on from this? That would be nice. Anyway, all good. Get a drink and then we'll be right. Yeah. You're all good. Yep. Yep. Yep. Yep. Oh, you're fine. No. Inside. No. We're not playing. We're not playing ball. We are not playing ball, mate. Alright. You can stay out there. Play the ball, mate. That's okay. It's not bad. It's not bad. It's not bad. It's not gone down. That's all we care about, really. And it's not gonna get touched by my ex. And that's also what we care about. Yes. Mhmm. Yep. Yeah. Mhmm. Yes. Yeah. Yes. Oh. Mhmm. Yeah. Absolutely. I mean, that's why I went with you guys, like, with Bart anyway so that you do all that and put it made the money work as best as it can. Mhmm. I mean, making sure we're making money somehow. I'm whatever it would I trust you, I'd like to do what you think is probably best in my with my circumstances. So, you know, single mother, need to have super. Sorry. However that's gonna work. Yeah. Yep. You're wrong. Mhmm. Yep. I'm aging as well. Yep. No. That's his farm. Because I think, originally, I just told Bart to do what he does. Yeah. Yep. And that yeah. And that's why I guess I'd go with you because if you just have it in a regular piece of fund anyway, they do that anyway, but not to the extent that you guys are under. Mhmm. Yeah. Mhmm. E v. E v. Yep. Yep. Just at the moment, because what I'm I'm about to do so you have the big picture. So I'm about to pay my apps out so that'll financially settle hopefully by the end of the month. It goes to call the judge next week, so I'm hoping that that's done. Then I'm hoping to reassess my expenses and reduce my hours to try and get a single parent payment so that I'm not well, yeah, so that I'm not sending my son to us every day because he's not coping with the day. So I'm I kinda need to change what I'm doing to support him. And I was like, well, that's what the link's there for. So if I can reduce my hours to get that additional benefit of a of a health care card, that'll just take that little ex hopefully, the extra pressure off, but I'll be able to cover my expenses. We'll just live really modestly. But if I can then afford that $50 a month or whatever it was, then I'll just chuck it back on. Because if something happens to me, I need the cover as well. It's just at the moment. Getting it back to another. Yeah. And I'm I'm I'm off at the moment because, like, I'm pretty sure it's my mental health that's causing me to be sick, but I you know, it's one of those weird weird things that we can't really put a relation on. Yeah. And I was like, I can't even if I had my trauma cover, I just couldn't have used it. I don't think anyway. So yeah. It's just been sporadic on and off. So I had Yeah. No. No. No. Because if I was off to say a month, I probably would've rung you instead. What does my income protection do for me? Yep. Yep. Okay. Mhmm. Yes. Mhmm. Yeah. Yeah. Yep. Mhmm. That's fine. Yeah. Yeah. Yeah. I think it's this pay. I'll have a look. I think it's this pay, but yeah. But a 106 is fine. Yeah. Yep. Yep. That makes sense. Mhmm. Yep. Mhmm. Yep. No. No. No. You're fine. I'm eating. I'm like, if I eat if I eat, it'll just stop me from coughing, and I'm eating and drinking. In that way, I can talk more. I know. It's stupid. And then I'm going back to bed. Yeah. Yeah. Which, ultimately, my son should get it. Right? But Exactly. Which would well, yeah, which I would that would be his father. But but, see, I wouldn't want that his father to get that. So I'd much prefer my brother to get that and then be able to pay the bills and look after Kelly financially that way. I don't know if I can do that, but yep. Yeah. Yep. Yep. No. Mhmm. Okay. You got a person? Okay. Yeah. Yep. Yep. Yeah. Good school, doctor. Good job. Yep. No. Hold that as well because I'll speak to my lawyer when I go back to her and be like, I had a week because I did have a will sitting in one of the solicitors in Orange. So but I needed a new one because I've had a child, and I just haven't done it. So maybe she'll just do one up for me as part of, like, my settlement. He won't do anything nice and sweet, but he don't do anything. I've already questioned her on a couple of things. I don't think I should be paying that. She's like, oh, well, I might have to fuck. No. Anyway, should've become a lawyer. God. I'm not a buddy. Yes. Yep. Because I think I think we talked about getting a bill last year, and I didn't do it. So yeah. No. Have you done this? No. No. Very godmother. Very godmother. Yes. I think that's it. That you like admin in order. Let's do this. Oh, yeah. Okay. Yeah. That should cover my mortgage. That's what it needs to cover. Right? Well, I don't know. Because that's what's about to get paid. I'm in this little group at the moment. Yeah. Yeah. Yeah. Yeah. And it'll be double at least. Yeah. It'll be about it'll be about 400 at least. Yeah. I reckon. Yeah. Yeah. Or rent it out or whatever or yeah. I guess all of that stuff. Hopefully. Yeah. Yeah. So if I sell it, it has to be sold for over $8.45. But the real estate guy said to me he'd probably ever sell it between 9 and $9.50 easily. Yeah. Yeah. Great. If I wasn't looking at that figure going, would that give you more money? Yeah. Yeah. And I'm looking at it it But it's all that is in my name. That's the thing. Yeah. Yep. Yes. Won't happen again. Yeah. But you've only gotta live with them, and I'm like, yeah. I'm like, I'm never having another joint bank account, and I'm never leaving someone permanently ever again until we're old and we want to live in a car. That's my plan because I'm not having any more children. Yeah. You must get some great stories, ain't it? Yep. Yep. We're getting there. Yeah. I'd love to just have the rest of the year off. The rest of the year off sounds lovely. Wouldn't that be nice? Yeah. Need to find a sugar bottle. Yeah. Mhmm. Yep. I think so. Yeah. Yeah. Okay. Cool. Mhmm. Well, it'll go in one mirror and out the other at the moment. I need to retain something. Yeah. Yeah. Mhmm. Yeah. Yeah. Yeah. And that's what I was thinking about. Oh, just gotta look at everything together once I get this settled. Yeah. Yeah. Yeah. Yep. Yeah. Yep. Yes. Yep. Yep. No. No. No. You're right. No. I think it'll make sense, really. Give me a little bit to think about too that I've not actually thought about, like, at all. What happens if I die? Which is kind of oh, it's actually quite important. Yeah. Like, will the money that I've got there cover everything to leave Ellie with no debt, but potentially an income stream? Yeah. Yep. Yep. Yeah. Yes. Yep. Yes. Yeah. Yeah. Yeah. Yeah. Good. Yeah. Yes. Excellent. Didn't know you could even do that for next week. Yeah. Yes. Yes. That is staying as long as it can stay. As long as it still works. I don't know. It's probably 60. Oh, if I had to replace it, I have no idea. I have no idea. Actually well, probably 60 at least. Yeah. I mean, I just was at the dealership the other day, and there's a really nice one sitting there, but they're 83,000. Fuck. But I think that I think that I think that was the the Tayron hybrid, which is the same size as what I've got. Yeah. Oh, geez. Yeah. God. Yeah. Yeah. Yep. I don't think so. Yeah. That's right. Yep. Yeah. Yep. Yep. No. No. Nope. Well, it's either my brother or my mom. But I figured my brother should outlive my mom. Yeah. You know, he's do you need his phone number as well? Oh, look. Worst worst case scenario. I don't, but I can get it. I can get it. I was like, worst case scenario, you know, thank you. What's that product number? No. No. He's just sneakily gone and got my glass and started licking it. Right. My dog is gross. Sorry. Phone number. My brother's number. Where is he? I was just talking to him. No. No. Just oh, please spoke to him in some other platform in. 0457823315. Okay. Yeah. Yeah. Exactly. Exactly. Yeah. Bring Pat and Tracy. Well, Tracy's like because I speak to Julie and Ellie every day. So yeah. Oh, that just makes you sick. Just makes you sick. They're so big already. Like, I Julia sent me pictures of them. I was like, oh my lord. How is he that big? No. The demon is so big. Uh-huh. I haven't been I didn't see him as a baby. I haven't been. I was like oh, he's too big. That is big little. You know? Oh, but they're little spices. No. They're little spices. I'm on top. Oh, no. I'm like. I just yeah. I know. And I look at Kelly every time he comes back from his dad, and I'm like, oh, is this something new? Like, you know, you've only been gone for two days, but I feel like you've you've grown a little bit. They just they like, yep. Okay. I can't have that day back. They're amazing. They grow so fast. Yep. Yeah. I reckon because by then, hopefully, everything will be paid for and all you just needed money to live off. That's the plan. That's the plan. Yeah. Like, you still wanna you just wanna be able to not have any bills to pay just to be able to go on holidays and, like, just leave off the money like, leave off, yeah, whatever you need. You know? Just buy food. Pay the electricity bill. That's the plan. No. I really wanted that paid off by now, but that's okay. We'll I'll just just try and do something with that and put extra money in there if I can. But, obviously, then I can redraw it out if I need it. So it's sort of like for saving. Yeah. Yeah. It's not a bad idea. Yep. Yep. No. That's about right. I'm thinking probably in three months, let's reassess probably. What? No. Don't. Yeah. That's probably a good idea. And I'll try and send you my budget again and just be like, right. What am I doing wrong? That's what I'm saying. Yeah. Yep. He will. It's just the financial it's just the financial stuff I don't want. Yeah. I just don't want him to get the money or the house because he's just financially irresponsible. So and I want yeah. If something happened to me, I want my son to be able to not have to you know? I want him to be able to have a house so he's at least got a house, especially with the price of the houses at the moment. They go up so much. Like, you you can't you can't get a job and save enough money to buy a house as a single person now. It's just not impossible. And I don't want him to have to find a partner to do it. No. So Yeah. Yeah. That's it. Yeah. It's so hard. Like Yeah. I don't know how. My dog's, like, leaving a shit at the delivery guy across the road. Yep. Because I need the wheel. Yep. Yep. Yep. Yep. Yep. Yep. No. No. Work less. You'll get paid. That's the goal. I mean, we might have to we might have to yeah. We might we might have to, like, you know, live very leanly, but, hey. At least I have time for my child. Yeah. Meal planning. I haven't so this is my problem. I'm the laziest person in the world, and I'm just like, mate, drop pasta for dinner. Yep. It's yeah. I've been really bad. So I'm actually now buying meals already made. I know that's so bad, but just my mental health is just so shit at the moment. So they're, like, spending bucks a meal. And so I spend that a 100 and $50 on those a week, and then I just get milk and fruit and whatever he needs for his lunchbox, and it seems to work and some pasta. So I'm probably spending maybe $2.02 50 a week instead of more. Yeah. So it's still a lot. I'm I'm trying to get it down from that, but it's it's still a fair bit. Yep. Yes. Because I was just I was just eating toast and surviving of salami and cheese and cookies, and I just had my blood test done. It was like, your cholesterol's high. Oh, I know why. I've been eating salami and cheese for the last six months. You know? So but, yeah, these are really good too. They're locally made, like, vintage chef coats. She's got yeah. And they come fresh. They're not frozen. And they somehow, yeah, they somehow package you package everything up up too, so it's got a longer expiry on them. It's just the way that they, like, they're packed and vacuum sealed or something. So Yeah. So they come on Tuesday, and they're good till Sunday. So yeah. Yep. And I get enough. I mean, if I have to go to work, I could take one to work, so to spend an 18 or $20 on lunch, can you do? So at least they've got protein and vegetables in them. So I'm hoping consistently eating proper food for next month. I will start to feel better. And hopefully, I might even actually lose weight. I'll actually be eating properly. That's always a that'll be a plus if it happens. If it doesn't, well, it doesn't. But yeah. Yeah. Anyway. But yeah. Yeah. Yeah. And I'm probably paying a lot more in power because I've been home and I've been working from home a little bit more, but I still work outside. I don't work. I'm not hitting the whole house during the day. So but I have been lately cold. Anyway yeah. Yeah. Yeah. It's still so it's just because it's rain heat. So once this rain band, I reckon, is gone, I think that it will start to be towards spring weather. There's been some really lovely days, but then there's been really freezing cold days. Yeah. So hopefully. Hopefully. But, yeah, September's usually wild. Nice. But I like walking in the rain. So I mean, they'll go walking in the rain and yeah. It's all about trying to just do some habit things. So yes. Yeah. Mhmm. Thank you very much. Yeah. Yes. Well, it's that low medium. Like, you you still wanna have a little bit of risk, but not definitely not the high one. So I think I said medium. I think mhmm. Yeah. Yeah. Probably because I'm still working. Yeah. So that medium to yeah. Yeah. Definitely medium. Yeah. I don't know. I just let Bart do his thing. I think he rang me last time and said I'm gonna cash it. And I was like, okay. Yeah. He'd be like, this is happening. I'm gonna do this. Okay. Yep. No. I think he did the right thing, though. I think it was the I think it was the right thing at that time. I think I put on him. And if it wasn't, well, you know, that's just something we caught. Like, it's not it's you you can't you can't get it right every time. Yes. Yeah. I agree. Because it was just all because of one man, one orange man. It's disgusting is what it is. But, hey, all power to him. Yeah. All power to him. Yeah. All power to him. Like, hey. He's got that much power, but good on him. Like, he's putting so I don't know how he's managed to get that way or what he's done, but, hey. I think we can all learn something from him. Right? I mean, I don't agree with him, but, hey. I'm not I'm not saying he's great, but Yeah. Yeah. But also admire, like, how he's managed to put himself in that position, like, from somewhere where he's come from too. So, you know, he's, oh, go on there, buddy. He's like a dog. No. No. He's been he's a slow wrong and and and it's cringe worthy, but, hey, doesn't affect his reputation or hasn't really. Everyone's still either there. They've always been pro or what is it? Pro or against? So I don't think it matters and people are either for it or they're not. So it's interesting. But, yeah, how come one person has so much power? It's disgusting. But anyway yeah. Yeah. Yeah. Yeah. If you wanna book me in for a month, maybe. To a month. Because and even then, I might even have some bits and pieces to give you to start, like, the next part. Yeah. Because, yeah, I might have nice. Even after that. You know, after that's fine. Do it after. Yeah. No. Well, it'll be school holidays, so now do it after because I won't look at it. Just do it after yeah. Just do it after you Come back. That's fine. Yeah. Thursdays and Fridays are good because I work from home. Thursdays are Friday. So I can do it, like, in my lunch break, and I don't have to yeah. And I don't have to worry about people, like, going, oh, where's she going? Yeah. So I can just log off of lunch break and back to you and yeah. Whatever time is fine by you. Like, if you're working then, that's great. If you like to have your lunch then, no. That's not gonna work for you. So yeah. Whatever. I don't care. Yeah. Oh, easy. Yep. Sounds good. Yep. Yeah. Do that. Do that. Because if I even have like, even if I get some info, I can just flick it through to you. Like, I can flick you through my mortgage, and I can flick you through if I've got, like, my will sorted and all that and you can yeah. Yeah. So, you know, you might be able to work on some other bits and pieces as well. Yeah. By then. Cool. Easy. Thank you. Yes. Yep. Yes. Yeah. We'll leave that till then. Yep. Sounds good. Thank you. Thank you. Oh, you totally got me. Yeah. I'll go back to bed and then go and rock up and try and pick up my son. He's gonna play tennis this afternoon for the first time. So that's gonna be starting school school after sport after sport school, whatever it's called. I don't know. And, yeah, he goes to Osh, and I send him over to the tennis courts, and then he plays. And oh, so cute. But, mommy, I don't know how to play tennis. That's what you're gonna learn, mate. Oh, okay. Thanks. You're so cute. Hi. He's pretty cute, so why not? Thank you so much, Dana. Yeah. I know. Fun. Yes. Me too. Thank you. Bye. Bye. 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Catherine speaking. Hello. Well, I've got a cold, and I feel terrible, but that's okay. Now I'm just dragging I just went to the doctor.\n\nI've got some more medicine and some food. And then I thought I was getting some stuff taken away today, but super expensive. But now I'm not. I'm like, fuck. I have to borrow my ex's trailer and his car or something.\n\nI don't know. Well, it sucks because I I've been on leave without pay because I keep getting sick and a lot of it stress related. I think I told you this the last time we talked. Been quite an ongoing saga. But, anyway, it's fine.\n\nIt's all good. Yeah. Enough. No. I think well, you're just gonna tell me what is working and what isn't working.\n\nI am really. I can listen. Mhmm. Yep. Yep.\n\nYep. Yeah. Yeah. That's fine. Yep.\n\nCatherine Thomas. 19108219 West Haven Road, Halloran Hill. Okay. Oh, no. You're fine.\n\nI'll grab my water in a minute. I was just in the phone, and then I was just I'll get my phone out because I'll well, I because I knew you were gonna call me. And then I was like, oh, no. And then, yeah, I was literally hanging up from that person when you rang. So I was like, please answer.\n\nAnyway, so yeah. I'm just over everything, Dana. I'll be honest. Yes. I know.\n\nIt's like, can't we just move on from this? That would be nice. Anyway, all good. Get a drink and then we'll be right. Yeah.\n\nYou're all good. Yep. Yep. Yep. Yep.\n\nOh, you're fine. No. Inside. No. We're not playing.\n\nWe're not playing ball. We are not playing ball, mate. Alright. You can stay out there. Play the ball, mate.\n\nThat's okay. It's not bad. It's not bad. It's not bad. It's not gone down.\n\nThat's all we care about, really. And it's not gonna get touched by my ex. And that's also what we care about. Yes. Mhmm.\n\nYep. Yeah. Mhmm. Yes. Yeah.\n\nYes. Oh. Mhmm. Yeah. Absolutely.\n\nI mean, that's why I went with you guys, like, with Bart anyway so that you do all that and put it made the money work as best as it can. Mhmm. I mean, making sure we're making money somehow. I'm whatever it would I trust you, I'd like to do what you think is probably best in my with my circumstances. So, you know, single mother, need to have super.\n\nSorry. However that's gonna work. Yeah. Yep. You're wrong.\n\nMhmm. Yep. I'm aging as well. Yep. No.\n\nThat's his farm. Because I think, originally, I just told Bart to do what he does. Yeah. Yep. And that yeah.\n\nAnd that's why I guess I'd go with you because if you just have it in a regular piece of fund anyway, they do that anyway, but not to the extent that you guys are under. Mhmm. Yeah. Mhmm. E v.\n\nE v. Yep. Yep. Just at the moment, because what I'm I'm about to do so you have the big picture. So I'm about to pay my apps out so that'll financially settle hopefully by the end of the month.\n\nIt goes to call the judge next week, so I'm hoping that that's done. Then I'm hoping to reassess my expenses and reduce my hours to try and get a single parent payment so that I'm not well, yeah, so that I'm not sending my son to us every day because he's not coping with the day. So I'm I kinda need to change what I'm doing to support him. And I was like, well, that's what the link's there for. So if I can reduce my hours to get that additional benefit of a of a health care card, that'll just take that little ex hopefully, the extra pressure off, but I'll be able to cover my expenses.\n\nWe'll just live really modestly. But if I can then afford that $50 a month or whatever it was, then I'll just chuck it back on. Because if something happens to me, I need the cover as well. It's just at the moment. Getting it back to another.\n\nYeah. And I'm I'm I'm off at the moment because, like, I'm pretty sure it's my mental health that's causing me to be sick, but I you know, it's one of those weird weird things that we can't really put a relation on. Yeah. And I was like, I can't even if I had my trauma cover, I just couldn't have used it. I don't think anyway.\n\nSo yeah. It's just been sporadic on and off. So I had Yeah. No. No.\n\nNo. Because if I was off to say a month, I probably would've rung you instead. What does my income protection do for me? Yep. Yep.\n\nOkay. Mhmm. Yes. Mhmm. Yeah.\n\nYeah. Yep. Mhmm. That's fine. Yeah.\n\nYeah. Yeah. I think it's this pay. I'll have a look. I think it's this pay, but yeah.\n\nBut a 106 is fine. Yeah. Yep. Yep. That makes sense.\n\nMhmm. Yep. Mhmm. Yep. No.\n\nNo. No. You're fine. I'm eating. I'm like, if I eat if I eat, it'll just stop me from coughing, and I'm eating and drinking.\n\nIn that way, I can talk more. I know. It's stupid. And then I'm going back to bed. Yeah.\n\nYeah. Which, ultimately, my son should get it. Right? But Exactly. Which would well, yeah, which I would that would be his father.\n\nBut but, see, I wouldn't want that his father to get that. So I'd much prefer my brother to get that and then be able to pay the bills and look after Kelly financially that way. I don't know if I can do that, but yep. Yeah. Yep.\n\nYep. No. Mhmm. Okay. You got a person?\n\nOkay. Yeah. Yep. Yep. Yeah.\n\nGood school, doctor. Good job. Yep. No. Hold that as well because I'll speak to my lawyer when I go back to her and be like, I had a week because I did have a will sitting in one of the solicitors in Orange.\n\nSo but I needed a new one because I've had a child, and I just haven't done it. So maybe she'll just do one up for me as part of, like, my settlement. He won't do anything nice and sweet, but he don't do anything. I've already questioned her on a couple of things. I don't think I should be paying that.\n\nShe's like, oh, well, I might have to fuck. No. Anyway, should've become a lawyer. God. I'm not a buddy.\n\nYes. Yep. Because I think I think we talked about getting a bill last year, and I didn't do it. So yeah. No.\n\nHave you done this? No. No. Very godmother. Very godmother.\n\nYes. I think that's it. That you like admin in order. Let's do this. Oh, yeah.\n\nOkay. Yeah. That should cover my mortgage. That's what it needs to cover. Right?\n\nWell, I don't know. Because that's what's about to get paid. I'm in this little group at the moment. Yeah. Yeah.\n\nYeah. Yeah. And it'll be double at least. Yeah. It'll be about it'll be about 400 at least.\n\nYeah. I reckon. Yeah. Yeah. Or rent it out or whatever or yeah.\n\nI guess all of that stuff. Hopefully. Yeah. Yeah. So if I sell it, it has to be sold for over $8.45.\n\nBut the real estate guy said to me he'd probably ever sell it between 9 and $9.50 easily. Yeah. Yeah. Great. If I wasn't looking at that figure going, would that give you more money?\n\nYeah. Yeah. And I'm looking at it it But it's all that is in my name. That's the thing. Yeah.\n\nYep. Yes. Won't happen again. Yeah. But you've only gotta live with them, and I'm like, yeah.\n\nI'm like, I'm never having another joint bank account, and I'm never leaving someone permanently ever again until we're old and we want to live in a car. That's my plan because I'm not having any more children. Yeah. You must get some great stories, ain't it? Yep.\n\nYep. We're getting there. Yeah. I'd love to just have the rest of the year off. The rest of the year off sounds lovely.\n\nWouldn't that be nice? Yeah. Need to find a sugar bottle. Yeah. Mhmm.\n\nYep. I think so. Yeah. Yeah. Okay.\n\nCool. Mhmm. Well, it'll go in one mirror and out the other at the moment. I need to retain something. Yeah.\n\nYeah. Mhmm. Yeah. Yeah. Yeah.\n\nAnd that's what I was thinking about. Oh, just gotta look at everything together once I get this settled. Yeah. Yeah. Yeah.\n\nYep. Yeah. Yep. Yes. Yep.\n\nYep. No. No. No. You're right.\n\nNo. I think it'll make sense, really. Give me a little bit to think about too that I've not actually thought about, like, at all. What happens if I die? Which is kind of oh, it's actually quite important.\n\nYeah. Like, will the money that I've got there cover everything to leave Ellie with no debt, but potentially an income stream? Yeah. Yep. Yep.\n\nYeah. Yes. Yep. Yes. Yeah.\n\nYeah. Yeah. Yeah. Good. Yeah.\n\nYes. Excellent. Didn't know you could even do that for next week. Yeah. Yes.\n\nYes. That is staying as long as it can stay. As long as it still works. I don't know. It's probably 60.\n\nOh, if I had to replace it, I have no idea. I have no idea. Actually well, probably 60 at least. Yeah. I mean, I just was at the dealership the other day, and there's a really nice one sitting there, but they're 83,000.\n\nFuck. But I think that I think that I think that was the the Tayron hybrid, which is the same size as what I've got. Yeah. Oh, geez. Yeah.\n\nGod. Yeah. Yeah. Yep. I don't think so.\n\nYeah. That's right. Yep. Yeah. Yep.\n\nYep. No. No. Nope. Well, it's either my brother or my mom.\n\nBut I figured my brother should outlive my mom. Yeah. You know, he's do you need his phone number as well? Oh, look. Worst worst case scenario.\n\nI don't, but I can get it. I can get it. I was like, worst case scenario, you know, thank you. What's that product number? No.\n\nNo. He's just sneakily gone and got my glass and started licking it. Right. My dog is gross. Sorry.\n\nPhone number. My brother's number. Where is he? I was just talking to him. No.\n\nNo. Just oh, please spoke to him in some other platform in. 0457823315. Okay. Yeah.\n\nYeah. Exactly. Exactly. Yeah. Bring Pat and Tracy.\n\nWell, Tracy's like because I speak to Julie and Ellie every day. So yeah. Oh, that just makes you sick. Just makes you sick. They're so big already.\n\nLike, I Julia sent me pictures of them. I was like, oh my lord. How is he that big? No. The demon is so big.\n\nUh-huh. I haven't been I didn't see him as a baby. I haven't been. I was like oh, he's too big. That is big little.\n\nYou know? Oh, but they're little spices. No. They're little spices. I'm on top.\n\nOh, no. I'm like. I just yeah. I know. And I look at Kelly every time he comes back from his dad, and I'm like, oh, is this something new?\n\nLike, you know, you've only been gone for two days, but I feel like you've you've grown a little bit. They just they like, yep. Okay. I can't have that day back. They're amazing.\n\nThey grow so fast. Yep. Yeah. I reckon because by then, hopefully, everything will be paid for and all you just needed money to live off. That's the plan.\n\nThat's the plan. Yeah. Like, you still wanna you just wanna be able to not have any bills to pay just to be able to go on holidays and, like, just leave off the money like, leave off, yeah, whatever you need. You know? Just buy food.\n\nPay the electricity bill. That's the plan. No. I really wanted that paid off by now, but that's okay. We'll I'll just just try and do something with that and put extra money in there if I can.\n\nBut, obviously, then I can redraw it out if I need it. So it's sort of like for saving. Yeah. Yeah. It's not a bad idea.\n\nYep. Yep. No. That's about right. I'm thinking probably in three months, let's reassess probably.\n\nWhat? No. Don't. Yeah. That's probably a good idea.\n\nAnd I'll try and send you my budget again and just be like, right. What am I doing wrong? That's what I'm saying. Yeah. Yep.\n\nHe will. It's just the financial it's just the financial stuff I don't want. Yeah. I just don't want him to get the money or the house because he's just financially irresponsible. So and I want yeah.\n\nIf something happened to me, I want my son to be able to not have to you know? I want him to be able to have a house so he's at least got a house, especially with the price of the houses at the moment. They go up so much. Like, you you can't you can't get a job and save enough money to buy a house as a single person now. It's just not impossible.\n\nAnd I don't want him to have to find a partner to do it. No. So Yeah. Yeah. That's it.\n\nYeah. It's so hard. Like Yeah. I don't know how. My dog's, like, leaving a shit at the delivery guy across the road.\n\nYep. Because I need the wheel. Yep. Yep. Yep.\n\nYep. Yep. Yep. No. No.\n\nWork less. You'll get paid. That's the goal. I mean, we might have to we might have to yeah. We might we might have to, like, you know, live very leanly, but, hey.\n\nAt least I have time for my child. Yeah. Meal planning. I haven't so this is my problem. I'm the laziest person in the world, and I'm just like, mate, drop pasta for dinner.\n\nYep. It's yeah. I've been really bad. So I'm actually now buying meals already made. I know that's so bad, but just my mental health is just so shit at the moment.\n\nSo they're, like, spending bucks a meal. And so I spend that a 100 and $50 on those a week, and then I just get milk and fruit and whatever he needs for his lunchbox, and it seems to work and some pasta. So I'm probably spending maybe $2.02 50 a week instead of more. Yeah. So it's still a lot.\n\nI'm I'm trying to get it down from that, but it's it's still a fair bit. Yep. Yes. Because I was just I was just eating toast and surviving of salami and cheese and cookies, and I just had my blood test done. It was like, your cholesterol's high.\n\nOh, I know why. I've been eating salami and cheese for the last six months. You know? So but, yeah, these are really good too. They're locally made, like, vintage chef coats.\n\nShe's got yeah. And they come fresh. They're not frozen. And they somehow, yeah, they somehow package you package everything up up too, so it's got a longer expiry on them. It's just the way that they, like, they're packed and vacuum sealed or something.\n\nSo Yeah. So they come on Tuesday, and they're good till Sunday. So yeah. Yep. And I get enough.\n\nI mean, if I have to go to work, I could take one to work, so to spend an 18 or $20 on lunch, can you do? So at least they've got protein and vegetables in them. So I'm hoping consistently eating proper food for next month. I will start to feel better. And hopefully, I might even actually lose weight.\n\nI'll actually be eating properly. That's always a that'll be a plus if it happens. If it doesn't, well, it doesn't. But yeah. Yeah.\n\nAnyway. But yeah. Yeah. Yeah. And I'm probably paying a lot more in power because I've been home and I've been working from home a little bit more, but I still work outside.\n\nI don't work. I'm not hitting the whole house during the day. So but I have been lately cold. Anyway yeah. Yeah.\n\nYeah. It's still so it's just because it's rain heat. So once this rain band, I reckon, is gone, I think that it will start to be towards spring weather. There's been some really lovely days, but then there's been really freezing cold days. Yeah.\n\nSo hopefully. Hopefully. But, yeah, September's usually wild. Nice. But I like walking in the rain.\n\nSo I mean, they'll go walking in the rain and yeah. It's all about trying to just do some habit things. So yes. Yeah. Mhmm.\n\nThank you very much. Yeah. Yes. Well, it's that low medium. Like, you you still wanna have a little bit of risk, but not definitely not the high one.\n\nSo I think I said medium. I think mhmm. Yeah. Yeah. Probably because I'm still working.\n\nYeah. So that medium to yeah. Yeah. Definitely medium. Yeah.\n\nI don't know. I just let Bart do his thing. I think he rang me last time and said I'm gonna cash it. And I was like, okay. Yeah.\n\nHe'd be like, this is happening. I'm gonna do this. Okay. Yep. No.\n\nI think he did the right thing, though. I think it was the I think it was the right thing at that time. I think I put on him. And if it wasn't, well, you know, that's just something we caught. Like, it's not it's you you can't you can't get it right every time.\n\nYes. Yeah. I agree. Because it was just all because of one man, one orange man. It's disgusting is what it is.\n\nBut, hey, all power to him. Yeah. All power to him. Yeah. All power to him.\n\nLike, hey. He's got that much power, but good on him. Like, he's putting so I don't know how he's managed to get that way or what he's done, but, hey. I think we can all learn something from him. Right?\n\nI mean, I don't agree with him, but, hey. I'm not I'm not saying he's great, but Yeah. Yeah. But also admire, like, how he's managed to put himself in that position, like, from somewhere where he's come from too. So, you know, he's, oh, go on there, buddy.\n\nHe's like a dog. No. No. He's been he's a slow wrong and and and it's cringe worthy, but, hey, doesn't affect his reputation or hasn't really. Everyone's still either there.\n\nThey've always been pro or what is it? Pro or against? So I don't think it matters and people are either for it or they're not. So it's interesting. But, yeah, how come one person has so much power?\n\nIt's disgusting. But anyway yeah. Yeah. Yeah. Yeah.\n\nIf you wanna book me in for a month, maybe. To a month. Because and even then, I might even have some bits and pieces to give you to start, like, the next part. Yeah. Because, yeah, I might have nice.\n\nEven after that. You know, after that's fine. Do it after. Yeah. No.\n\nWell, it'll be school holidays, so now do it after because I won't look at it. Just do it after yeah. Just do it after you Come back. That's fine. Yeah.\n\nThursdays and Fridays are good because I work from home. Thursdays are Friday. So I can do it, like, in my lunch break, and I don't have to yeah. And I don't have to worry about people, like, going, oh, where's she going? Yeah.\n\nSo I can just log off of lunch break and back to you and yeah. Whatever time is fine by you. Like, if you're working then, that's great. If you like to have your lunch then, no. That's not gonna work for you.\n\nSo yeah. Whatever. I don't care. Yeah. Oh, easy.\n\nYep. Sounds good. Yep. Yeah. Do that.\n\nDo that. Because if I even have like, even if I get some info, I can just flick it through to you. Like, I can flick you through my mortgage, and I can flick you through if I've got, like, my will sorted and all that and you can yeah. Yeah. So, you know, you might be able to work on some other bits and pieces as well.\n\nYeah. By then. Cool. Easy. Thank you.\n\nYes. Yep. Yes. Yeah. We'll leave that till then.\n\nYep. Sounds good. Thank you. Thank you. Oh, you totally got me.\n\nYeah. I'll go back to bed and then go and rock up and try and pick up my son. He's gonna play tennis this afternoon for the first time. So that's gonna be starting school school after sport after sport school, whatever it's called. I don't know.\n\nAnd, yeah, he goes to Osh, and I send him over to the tennis courts, and then he plays. And oh, so cute. But, mommy, I don't know how to play tennis. That's what you're gonna learn, mate. Oh, okay.\n\nThanks. You're so cute. Hi. He's pretty cute, so why not? Thank you so much, Dana.\n\nYeah. I know. Fun. Yes. Me too.\n\nThank you. Bye. Bye. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.79999995,"end":1.1999999,"sentiment":"neutral","sentiment_score":0.018170032650232315},{"text":"Catherine speaking.","start":1.1999999,"end":2.1,"sentiment":"neutral","sentiment_score":0.01607603020966053},{"text":"Hello.","start":4.24,"end":4.74,"sentiment":"neutral","sentiment_score":0.10840868949890135},{"text":"Well, I've got a cold, and I feel terrible, but that's okay.","start":6.3999996,"end":9.46,"sentiment":"neutral","sentiment_score":-0.3193509305516879},{"text":"Now I'm just dragging I just went to the doctor.","start":10.08,"end":13.139999,"sentiment":"neutral","sentiment_score":-0.19952482283115386}],"sentiment":"neutral","sentiment_score":-0.21802802355243608,"num_words":26,"start":0.79999995,"end":13.139999},{"sentences":[{"text":"I've got some more medicine and some food.","start":13.599999,"end":17.035,"sentiment":"neutral","sentiment_score":-0.19461525231599808},{"text":"And then I thought I was getting some stuff taken away today, but super expensive.","start":17.575,"end":22.555,"sentiment":"neutral","sentiment_score":-0.28815914889176686},{"text":"But now I'm not.","start":23.494999,"end":24.555,"sentiment":"neutral","sentiment_score":-0.3086949735879898},{"text":"I'm like, fuck.","start":25.255001,"end":26.314999,"sentiment":"negative","sentiment_score":-0.5365211963653564},{"text":"I have to borrow my ex's trailer and his car or something.","start":27.654999,"end":31.015,"sentiment":"negative","sentiment_score":-0.4111148143808047}],"sentiment":"neutral","sentiment_score":-0.32516739304576603,"num_words":42,"start":13.599999,"end":31.015},{"sentences":[{"text":"I don't know.","start":31.015,"end":36.56,"sentiment":"neutral","sentiment_score":-0.2627198447783788},{"text":"Well, it sucks because I I've been on leave without pay because I keep getting sick and a lot of it stress related.","start":36.56,"end":43.92,"sentiment":"negative","sentiment_score":-0.40217849029147107},{"text":"I think I told you this the last time we talked.","start":43.92,"end":46.02,"sentiment":"neutral","sentiment_score":-0.11406193199482831},{"text":"Been quite an ongoing saga.","start":48.114998,"end":50.035,"sentiment":"neutral","sentiment_score":-0.0449824295938015},{"text":"But, anyway, it's fine.","start":50.035,"end":51.415,"sentiment":"neutral","sentiment_score":0.12383001018315554}],"sentiment":"neutral","sentiment_score":-0.2396203950047493,"num_words":46,"start":31.015,"end":51.415},{"sentences":[{"text":"It's all good.","start":52.075,"end":53.975,"sentiment":"neutral","sentiment_score":0.2772953013579051},{"text":"Yeah.","start":58.355,"end":58.675,"sentiment":"neutral","sentiment_score":0.014622775837779043},{"text":"Enough.","start":58.675,"end":59.175,"sentiment":"neutral","sentiment_score":0.025595903396606445},{"text":"No.","start":63.12,"end":63.519997,"sentiment":"neutral","sentiment_score":-0.10214192420244216},{"text":"I think well, you're just gonna tell me what is working and what isn't working.","start":63.519997,"end":66.979996,"sentiment":"neutral","sentiment_score":-0.12159497241179149}],"sentiment":"neutral","sentiment_score":-0.05018866319386732,"num_words":21,"start":52.075,"end":66.979996},{"sentences":[{"text":"I am really.","start":67.52,"end":68.659996,"sentiment":"neutral","sentiment_score":-0.02617844194173813},{"text":"I can listen.","start":70.88,"end":71.7,"sentiment":"neutral","sentiment_score":0.019966517264644306},{"text":"Mhmm.","start":79.305,"end":79.805,"sentiment":"neutral","sentiment_score":-0.030605940148234367},{"text":"Yep.","start":89.28001,"end":89.78001,"sentiment":"neutral","sentiment_score":0.08077708631753922},{"text":"Yep.","start":92.240005,"end":92.740005,"sentiment":"neutral","sentiment_score":0.0672903060913086}],"sentiment":"neutral","sentiment_score":0.010980630914370218,"num_words":9,"start":67.52,"end":92.740005},{"sentences":[{"text":"Yep.","start":101.555,"end":102.055,"sentiment":"neutral","sentiment_score":0.07102367281913757},{"text":"Yeah.","start":102.515,"end":103.015,"sentiment":"neutral","sentiment_score":0.10299184918403624},{"text":"Yeah.","start":103.634995,"end":103.954994,"sentiment":"neutral","sentiment_score":0.18024560809135437},{"text":"That's fine.","start":103.954994,"end":104.695,"sentiment":"positive","sentiment_score":0.3449619710445404},{"text":"Yep.","start":108.515,"end":109.015,"sentiment":"neutral","sentiment_score":0.030684908851981163}],"sentiment":"neutral","sentiment_score":0.17914499683926502,"num_words":6,"start":101.555,"end":109.015},{"sentences":[{"text":"Catherine Thomas.","start":111.155,"end":112.034996,"sentiment":"neutral","sentiment_score":0.0064156814478337765},{"text":"19108219 West Haven Road, Halloran Hill.","start":112.034996,"end":114.774994,"sentiment":"neutral","sentiment_score":0.012903210241347551},{"text":"Okay.","start":118.409996,"end":118.909996,"sentiment":"neutral","sentiment_score":0.04788712412118912},{"text":"Oh, no.","start":120.57,"end":120.97,"sentiment":"neutral","sentiment_score":-0.03879947029054165},{"text":"You're fine.","start":120.97,"end":121.61,"sentiment":"neutral","sentiment_score":0.060600172728300095}],"sentiment":"neutral","sentiment_score":0.01397993487234299,"num_words":13,"start":111.155,"end":121.61},{"sentences":[{"text":"I'll grab my water in a minute.","start":121.61,"end":122.81,"sentiment":"neutral","sentiment_score":0.026425689991031374},{"text":"I was just in the phone, and then I was just I'll get my phone out because I'll well, I because I knew you were gonna call me.","start":122.81,"end":128.535,"sentiment":"neutral","sentiment_score":-0.03604528457591576},{"text":"And then I was like, oh, no.","start":129.49501,"end":131.115,"sentiment":"neutral","sentiment_score":-0.04381636290677956},{"text":"And then, yeah, I was literally hanging up from that person when you rang.","start":131.575,"end":135.015,"sentiment":"neutral","sentiment_score":-0.14955528772303037},{"text":"So I was like, please answer.","start":135.015,"end":136.475,"sentiment":"neutral","sentiment_score":-0.0859658004095157}],"sentiment":"neutral","sentiment_score":-0.060331798534119324,"num_words":62,"start":121.61,"end":136.475},{"sentences":[{"text":"Anyway, so yeah.","start":137.735,"end":141.895,"sentiment":"neutral","sentiment_score":-0.05346505343914032},{"text":"I'm just over everything, Dana.","start":141.895,"end":144.39,"sentiment":"neutral","sentiment_score":-0.04146772250533104},{"text":"I'll be honest.","start":144.39,"end":145.13,"sentiment":"neutral","sentiment_score":-0.05134844779968262},{"text":"Yes.","start":155.19,"end":155.69,"sentiment":"neutral","sentiment_score":-0.09102052450180054},{"text":"I know.","start":155.75,"end":156.15,"sentiment":"neutral","sentiment_score":-0.10417421162128448}],"sentiment":"neutral","sentiment_score":-0.05865343314196382,"num_words":14,"start":137.735,"end":156.15},{"sentences":[{"text":"It's like, can't we just move on from this?","start":156.15,"end":157.935,"sentiment":"neutral","sentiment_score":-0.13669501576158735},{"text":"That would be nice.","start":160.495,"end":161.555,"sentiment":"neutral","sentiment_score":0.10607511550188065},{"text":"Anyway, all good.","start":162.33499,"end":163.715,"sentiment":"neutral","sentiment_score":0.22170978287855783},{"text":"Get a drink and then we'll be right.","start":165.375,"end":167.075,"sentiment":"neutral","sentiment_score":0.12470837589353323},{"text":"Yeah.","start":171.055,"end":171.295,"sentiment":"neutral","sentiment_score":0.12765422463417053}],"sentiment":"neutral","sentiment_score":0.03937983602285385,"num_words":25,"start":156.15,"end":171.295},{"sentences":[{"text":"You're all 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right.","start":2456.995,"end":2460.115,"sentiment":"neutral","sentiment_score":0.11220573713736874},{"text":"What am I doing wrong?","start":2460.115,"end":2461.415,"sentiment":"neutral","sentiment_score":-0.034185460209846495},{"text":"That's what I'm saying.","start":2464.8298,"end":2465.8098,"sentiment":"neutral","sentiment_score":0.11155129224061966},{"text":"Yeah.","start":2467.3098,"end":2467.8098,"sentiment":"neutral","sentiment_score":0.20939964056015015},{"text":"Yep.","start":2469.39,"end":2469.89,"sentiment":"neutral","sentiment_score":0.2019207775592804}],"sentiment":"neutral","sentiment_score":0.09029914423823357,"num_words":25,"start":2456.995,"end":2469.89},{"sentences":[{"text":"He will.","start":2486.7048,"end":2487.345,"sentiment":"neutral","sentiment_score":-0.022783447988331318},{"text":"It's just the financial it's just the financial stuff I don't want.","start":2487.345,"end":2491.4,"sentiment":"neutral","sentiment_score":-0.1125253854940335},{"text":"Yeah.","start":2492.02,"end":2492.42,"sentiment":"neutral","sentiment_score":-0.07962681353092194},{"text":"I just don't want him to get the money or the house because he's just financially irresponsible.","start":2492.42,"end":2497.0,"sentiment":"negative","sentiment_score":-0.34416098366765413},{"text":"So and I want yeah.","start":2497.22,"end":2498.26,"sentiment":"neutral","sentiment_score":-0.13051483929157257}],"sentiment":"neutral","sentiment_score":-0.21564349335794514,"num_words":37,"start":2486.7048,"end":2498.26},{"sentences":[{"text":"If something happened to me, I want my son to be able to not have to you know?","start":2498.26,"end":2502.915,"sentiment":"neutral","sentiment_score":-0.09985375197397338},{"text":"I want him to be able to have a house so he's at least got a house, especially with the price of the houses at the moment.","start":2503.075,"end":2507.475,"sentiment":"neutral","sentiment_score":-0.10973003796405262},{"text":"They go up so much.","start":2507.475,"end":2508.7751,"sentiment":"neutral","sentiment_score":-0.20530647933483123},{"text":"Like, you you can't you can't get a job and save enough money to buy a house as a single person now.","start":2509.555,"end":2514.115,"sentiment":"neutral","sentiment_score":-0.16185312582687897},{"text":"It's just not impossible.","start":2514.115,"end":2515.175,"sentiment":"neutral","sentiment_score":-0.18559110909700394}],"sentiment":"neutral","sentiment_score":-0.13275979160282173,"num_words":76,"start":2498.26,"end":2515.175},{"sentences":[{"text":"And I don't want him to have to find a partner to do it.","start":2515.955,"end":2518.56,"sentiment":"neutral","sentiment_score":-0.23322138296706335},{"text":"No.","start":2519.76,"end":2520.26,"sentiment":"neutral","sentiment_score":-0.15951323509216309},{"text":"So Yeah.","start":2520.32,"end":2535.795,"sentiment":"neutral","sentiment_score":-0.04849342443048953},{"text":"Yeah.","start":2535.795,"end":2536.115,"sentiment":"neutral","sentiment_score":0.023584898561239243},{"text":"That's it.","start":2536.115,"end":2536.935,"sentiment":"neutral","sentiment_score":0.044019926339387894}],"sentiment":"neutral","sentiment_score":-0.1704987347126007,"num_words":20,"start":2515.955,"end":2536.935},{"sentences":[{"text":"Yeah.","start":2543.475,"end":2543.975,"sentiment":"neutral","sentiment_score":-0.1448969542980194},{"text":"It's so hard.","start":2544.595,"end":2545.955,"sentiment":"negative","sentiment_score":-0.4008205036322276},{"text":"Like Yeah.","start":2545.955,"end":2547.25,"sentiment":"neutral","sentiment_score":-0.27486521005630493},{"text":"I don't know how.","start":2547.25,"end":2548.31,"sentiment":"neutral","sentiment_score":-0.33001697063446045},{"text":"My dog's, like, leaving a shit at the delivery guy across the road.","start":2548.6902,"end":2551.99,"sentiment":"negative","sentiment_score":-0.3962420362692613}],"sentiment":"negative","sentiment_score":-0.3638392712758935,"num_words":23,"start":2543.475,"end":2551.99},{"sentences":[{"text":"Yep.","start":2561.315,"end":2561.555,"sentiment":"neutral","sentiment_score":-0.061586469411849976},{"text":"Because I need the 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less.","start":2587.5652,"end":2587.965,"sentiment":"neutral","sentiment_score":-0.14952989667654037},{"text":"You'll get paid.","start":2587.965,"end":2588.6052,"sentiment":"neutral","sentiment_score":-0.17816766103108725},{"text":"That's the goal.","start":2588.6052,"end":2589.5051,"sentiment":"neutral","sentiment_score":-0.050024675826231636},{"text":"I mean, we might have to we might have to yeah.","start":2592.925,"end":2596.225,"sentiment":"neutral","sentiment_score":-0.05487843992357904},{"text":"We might we might have to, like, you know, live very leanly, but, hey.","start":2596.445,"end":2600.125,"sentiment":"neutral","sentiment_score":-0.0832913885159152}],"sentiment":"neutral","sentiment_score":-0.08343572976688544,"num_words":33,"start":2587.5652,"end":2600.125},{"sentences":[{"text":"At least I have time for my child.","start":2600.125,"end":2601.9,"sentiment":"neutral","sentiment_score":-0.03429002035409212},{"text":"Yeah.","start":2602.46,"end":2602.96,"sentiment":"neutral","sentiment_score":0.1261381953954697},{"text":"Meal planning.","start":2624.475,"end":2625.115,"sentiment":"neutral","sentiment_score":-0.07937213033437729},{"text":"I haven't so this is my problem.","start":2625.115,"end":2627.035,"sentiment":"neutral","sentiment_score":-0.2058169607605253},{"text":"I'm the laziest person in the world, and I'm just like, mate, drop pasta for dinner.","start":2627.035,"end":2632.0,"sentiment":"neutral","sentiment_score":-0.15284796443302184}],"sentiment":"neutral","sentiment_score":-0.12332977601053084,"num_words":34,"start":2600.125,"end":2632.0},{"sentences":[{"text":"Yep.","start":2632.0,"end":2632.24,"sentiment":"neutral","sentiment_score":-0.01465809252113104},{"text":"It's yeah.","start":2632.24,"end":2632.96,"sentiment":"neutral","sentiment_score":-0.06350839883089066},{"text":"I've been really bad.","start":2632.96,"end":2634.18,"sentiment":"neutral","sentiment_score":-0.2668869160115719},{"text":"So I'm actually now buying meals already made.","start":2636.08,"end":2640.24,"sentiment":"neutral","sentiment_score":-0.011437759036198258},{"text":"I know that's so bad, but just my mental health is just so shit at the moment.","start":2640.24,"end":2645.795,"sentiment":"neutral","sentiment_score":-0.10906214332755874}],"sentiment":"neutral","sentiment_score":-0.09858690822147764,"num_words":32,"start":2632.0,"end":2645.795},{"sentences":[{"text":"So they're, like, spending bucks a meal.","start":2646.255,"end":2648.275,"sentiment":"neutral","sentiment_score":-0.03166256099939346},{"text":"And so I spend that a 100 and $50 on those a week, and then I just get milk and fruit and whatever he needs for his lunchbox, and it seems to work and some pasta.","start":2648.815,"end":2657.63,"sentiment":"neutral","sentiment_score":0.13668816624623206},{"text":"So I'm probably spending maybe $2.02 50 a week instead of more.","start":2657.69,"end":2665.0698,"sentiment":"neutral","sentiment_score":-0.00952545211960872},{"text":"Yeah.","start":2665.13,"end":2665.53,"sentiment":"neutral","sentiment_score":0.03764679655432701},{"text":"So it's still a lot.","start":2665.53,"end":2666.5698,"sentiment":"neutral","sentiment_score":0.032407353073358534}],"sentiment":"neutral","sentiment_score":0.07843465892384287,"num_words":61,"start":2646.255,"end":2666.5698},{"sentences":[{"text":"I'm I'm trying to get it down from that, but it's it's still a fair 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frozen.","start":2722.82,"end":2723.72,"sentiment":"neutral","sentiment_score":0.15857311089833578},{"text":"And they somehow, yeah, they somehow package you package everything up up too, so it's got a longer expiry on them.","start":2725.62,"end":2731.405,"sentiment":"neutral","sentiment_score":0.24005668503897531},{"text":"It's just the way that they, like, they're packed and vacuum sealed or something.","start":2731.405,"end":2735.085,"sentiment":"neutral","sentiment_score":0.15290417947939464}],"sentiment":"neutral","sentiment_score":0.1981097615427441,"num_words":45,"start":2720.74,"end":2735.085},{"sentences":[{"text":"So Yeah.","start":2735.085,"end":2736.445,"sentiment":"neutral","sentiment_score":0.09419343248009682},{"text":"So they come on Tuesday, and they're good till Sunday.","start":2736.445,"end":2739.105,"sentiment":"neutral","sentiment_score":0.28921452462673186},{"text":"So yeah.","start":2739.2449,"end":2740.065,"sentiment":"neutral","sentiment_score":0.21553395688533783},{"text":"Yep.","start":2740.445,"end":2740.945,"sentiment":"neutral","sentiment_score":0.2210617959499359},{"text":"And I get enough.","start":2741.405,"end":2742.545,"sentiment":"positive","sentiment_score":0.5145155861973763}],"sentiment":"neutral","sentiment_score":0.30477495609145416,"num_words":19,"start":2735.085,"end":2742.545},{"sentences":[{"text":"I mean, if I have to go to work, I could take one to work, so to spend an 18 or $20 on lunch, can you do?","start":2743.11,"end":2749.85,"sentiment":"neutral","sentiment_score":0.14788102496553351},{"text":"So at least they've got protein and vegetables in them.","start":2749.99,"end":2754.55,"sentiment":"neutral","sentiment_score":0.1252644196152687},{"text":"So I'm hoping consistently eating proper food for next month.","start":2754.55,"end":2760.795,"sentiment":"positive","sentiment_score":0.35446657091379163},{"text":"I will start to feel better.","start":2760.9348,"end":2762.295,"sentiment":"positive","sentiment_score":0.5364393293857574},{"text":"And hopefully, I might even actually lose weight.","start":2762.295,"end":2764.375,"sentiment":"neutral","sentiment_score":0.23811726085841656}],"sentiment":"neutral","sentiment_score":0.2280929777465883,"num_words":61,"start":2743.11,"end":2764.375},{"sentences":[{"text":"I'll actually be eating properly.","start":2764.375,"end":2765.675,"sentiment":"neutral","sentiment_score":0.29836885929107665},{"text":"That's always a that'll be a plus if it happens.","start":2769.08,"end":2771.48,"sentiment":"neutral","sentiment_score":0.015879977960139513},{"text":"If it doesn't, well, it doesn't.","start":2771.48,"end":2772.84,"sentiment":"neutral","sentiment_score":-0.028900128789246082},{"text":"But yeah.","start":2772.84,"end":2773.58,"sentiment":"neutral","sentiment_score":0.006239769514650106},{"text":"Yeah.","start":2773.72,"end":2774.22,"sentiment":"neutral","sentiment_score":0.012201154604554176}],"sentiment":"neutral","sentiment_score":0.06258016653979818,"num_words":24,"start":2764.375,"end":2774.22},{"sentences":[{"text":"Anyway.","start":2774.36,"end":2774.86,"sentiment":"neutral","sentiment_score":0.014843294396996498},{"text":"But yeah.","start":2777.48,"end":2778.12,"sentiment":"neutral","sentiment_score":0.02523945551365614},{"text":"Yeah.","start":2778.12,"end":2778.2,"sentiment":"neutral","sentiment_score":0.025581642985343933},{"text":"Yeah.","start":2778.2,"end":2778.7,"sentiment":"neutral","sentiment_score":0.044306136667728424},{"text":"And I'm probably paying a lot more in power because I've been home and I've been working from home a little bit more, but I still work outside.","start":2783.565,"end":2790.325,"sentiment":"neutral","sentiment_score":0.02099809017298477}],"sentiment":"neutral","sentiment_score":0.021913833633968323,"num_words":33,"start":2774.36,"end":2790.325},{"sentences":[{"text":"I don't work.","start":2790.325,"end":2791.085,"sentiment":"neutral","sentiment_score":-0.07054334506392479},{"text":"I'm not hitting the whole house during the day.","start":2791.085,"end":2793.165,"sentiment":"neutral","sentiment_score":-0.08538174132506053},{"text":"So but I have been lately cold.","start":2793.165,"end":2795.2651,"sentiment":"neutral","sentiment_score":-0.023998161777853966},{"text":"Anyway yeah.","start":2804.9502,"end":2805.6902,"sentiment":"neutral","sentiment_score":0.011402761097997427},{"text":"Yeah.","start":2807.1902,"end":2807.6902,"sentiment":"neutral","sentiment_score":0.019884852692484856}],"sentiment":"neutral","sentiment_score":-0.05024374839426442,"num_words":22,"start":2790.325,"end":2807.6902},{"sentences":[{"text":"Yeah.","start":2807.9102,"end":2808.3901,"sentiment":"neutral","sentiment_score":0.030257314443588257},{"text":"It's still so it's just because it's rain heat.","start":2808.3901,"end":2810.625,"sentiment":"neutral","sentiment_score":0.02277746217118369},{"text":"So once this rain band, I reckon, is gone, I think that it will start to be towards spring weather.","start":2810.705,"end":2816.405,"sentiment":"neutral","sentiment_score":0.03945102607831359},{"text":"There's been some really lovely days, but then there's been really freezing cold days.","start":2816.705,"end":2821.285,"sentiment":"neutral","sentiment_score":0.1820806896180979},{"text":"Yeah.","start":2821.585,"end":2821.985,"sentiment":"neutral","sentiment_score":0.07423181086778641}],"sentiment":"neutral","sentiment_score":0.0810585880238149,"num_words":45,"start":2807.9102,"end":2821.985},{"sentences":[{"text":"So hopefully.","start":2821.985,"end":2822.805,"sentiment":"neutral","sentiment_score":0.05768257938325405},{"text":"Hopefully.","start":2824.865,"end":2825.365,"sentiment":"neutral","sentiment_score":0.08029473572969437},{"text":"But, yeah, September's usually wild.","start":2825.585,"end":2831.3901,"sentiment":"neutral","sentiment_score":0.04105915587861091},{"text":"Nice.","start":2831.3901,"end":2831.71,"sentiment":"positive","sentiment_score":0.40472882986068726},{"text":"But I like walking in the 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very much.","start":2845.375,"end":2846.595,"sentiment":"positive","sentiment_score":0.6704510748386383},{"text":"Yeah.","start":2853.615,"end":2854.115,"sentiment":"neutral","sentiment_score":0.12538158893585205},{"text":"Yes.","start":2858.29,"end":2858.79,"sentiment":"neutral","sentiment_score":0.06121551990509033},{"text":"Well, it's that low medium.","start":2873.505,"end":2875.045,"sentiment":"neutral","sentiment_score":-0.015839709714055062},{"text":"Like, you you still wanna have a little bit of risk, but not definitely not the high one.","start":2875.265,"end":2880.34,"sentiment":"neutral","sentiment_score":-0.010129843993733326}],"sentiment":"neutral","sentiment_score":0.08989191957717312,"num_words":29,"start":2845.375,"end":2880.34},{"sentences":[{"text":"So I think I said medium.","start":2880.4001,"end":2882.82,"sentiment":"neutral","sentiment_score":-0.0019224649295210838},{"text":"I think 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okay.","start":2929.075,"end":2930.455,"sentiment":"neutral","sentiment_score":-0.020453493110835552},{"text":"Yeah.","start":2931.635,"end":2932.035,"sentiment":"neutral","sentiment_score":-0.01495608687400818}],"sentiment":"neutral","sentiment_score":-0.046651592959874665,"num_words":29,"start":2923.955,"end":2932.035},{"sentences":[{"text":"He'd be like, this is happening.","start":2932.035,"end":2933.575,"sentiment":"neutral","sentiment_score":0.037526654079556465},{"text":"I'm gonna do this.","start":2933.715,"end":2934.755,"sentiment":"positive","sentiment_score":0.4329786002635956},{"text":"Okay.","start":2934.755,"end":2935.255,"sentiment":"neutral","sentiment_score":0.18148426711559296},{"text":"Yep.","start":2946.02,"end":2946.52,"sentiment":"neutral","sentiment_score":0.07731232792139053},{"text":"No.","start":2951.545,"end":2951.785,"sentiment":"neutral","sentiment_score":-0.0974532812833786}],"sentiment":"neutral","sentiment_score":0.16295520302194816,"num_words":13,"start":2932.035,"end":2951.785},{"sentences":[{"text":"I think he did the right thing, though.","start":2951.785,"end":2953.565,"sentiment":"neutral","sentiment_score":0.05984438490122557},{"text":"I think it was the I think it was the right thing at that time.","start":2954.745,"end":2957.385,"sentiment":"neutral","sentiment_score":0.23993525207042693},{"text":"I think I put on him.","start":2957.385,"end":2958.425,"sentiment":"neutral","sentiment_score":0.0071330443024635315},{"text":"And if it wasn't, well, you know, that's just something we caught.","start":2958.425,"end":2960.905,"sentiment":"neutral","sentiment_score":-0.13003856812914213},{"text":"Like, it's not it's you you can't you can't get it right every time.","start":2960.905,"end":2964.285,"sentiment":"neutral","sentiment_score":-0.20645360063229287}],"sentiment":"neutral","sentiment_score":-0.006004201824014837,"num_words":55,"start":2951.785,"end":2964.285},{"sentences":[{"text":"Yes.","start":2981.68,"end":2981.865,"sentiment":"neutral","sentiment_score":-0.06844545900821686},{"text":"Yeah.","start":2999.7998,"end":3000.2,"sentiment":"neutral","sentiment_score":0.036059461534023285},{"text":"I agree.","start":3000.2,"end":3000.8599,"sentiment":"neutral","sentiment_score":0.0396763663738966},{"text":"Because it was just all because of one man, one orange man.","start":3001.0798,"end":3005.42,"sentiment":"neutral","sentiment_score":-0.10288411223640044},{"text":"It's disgusting is what it is.","start":3009.935,"end":3011.955,"sentiment":"negative","sentiment_score":-0.41648392379283905}],"sentiment":"neutral","sentiment_score":-0.1675702797418291,"num_words":22,"start":2981.68,"end":3011.955},{"sentences":[{"text":"But, hey, all power to him.","start":3012.975,"end":3014.755,"sentiment":"neutral","sentiment_score":-0.039097546289364495},{"text":"Yeah.","start":3015.855,"end":3016.175,"sentiment":"neutral","sentiment_score":-0.01050557754933834},{"text":"All power to him.","start":3016.175,"end":3017.315,"sentiment":"neutral","sentiment_score":-0.027155240066349506},{"text":"Yeah.","start":3017.855,"end":3018.255,"sentiment":"neutral","sentiment_score":0.0032369159162044525},{"text":"All power to him.","start":3018.255,"end":3019.135,"sentiment":"neutral","sentiment_score":-0.0023775012232363224}],"sentiment":"neutral","sentiment_score":-0.02249905653297901,"num_words":16,"start":3012.975,"end":3019.135},{"sentences":[{"text":"Like, hey.","start":3019.135,"end":3019.615,"sentiment":"neutral","sentiment_score":0.010143503546714783},{"text":"He's got that much power, but good on him.","start":3019.615,"end":3021.295,"sentiment":"neutral","sentiment_score":0.026810023830168776},{"text":"Like, he's putting so I don't know how he's managed to get that way or what he's done, but, hey.","start":3021.295,"end":3025.6301,"sentiment":"neutral","sentiment_score":-0.039461454236879946},{"text":"I think we can all learn something from him.","start":3026.49,"end":3028.8901,"sentiment":"neutral","sentiment_score":-0.0005999091598722669},{"text":"Right?","start":3028.8901,"end":3029.29,"sentiment":"neutral","sentiment_score":0.004611911252140999}],"sentiment":"neutral","sentiment_score":-0.01288875937461853,"num_words":41,"start":3019.135,"end":3029.29},{"sentences":[{"text":"I mean, I don't agree with him, but, hey.","start":3029.29,"end":3031.3901,"sentiment":"neutral","sentiment_score":-0.106679768818948},{"text":"I'm not I'm not saying he's great, but Yeah.","start":3031.69,"end":3046.735,"sentiment":"neutral","sentiment_score":0.06321493272359173},{"text":"Yeah.","start":3046.735,"end":3047.055,"sentiment":"neutral","sentiment_score":0.29973727464675903},{"text":"But also admire, like, how he's managed to put himself in that position, like, from somewhere where he's come from too.","start":3047.055,"end":3052.94,"sentiment":"positive","sentiment_score":0.49223299395470393},{"text":"So, you know, he's, oh, go on there, buddy.","start":3052.94,"end":3055.8398,"sentiment":"neutral","sentiment_score":0.09027476360400517}],"sentiment":"neutral","sentiment_score":0.22567182643415065,"num_words":49,"start":3029.29,"end":3055.8398},{"sentences":[{"text":"He's like a dog.","start":3057.82,"end":3059.1199,"sentiment":"neutral","sentiment_score":0.0811903327703476},{"text":"No.","start":3059.74,"end":3060.24,"sentiment":"neutral","sentiment_score":-0.17945891618728638},{"text":"No.","start":3061.02,"end":3061.52,"sentiment":"neutral","sentiment_score":-0.0802566260099411},{"text":"He's been he's a slow wrong and and and it's cringe worthy, but, hey, doesn't affect his reputation or hasn't really.","start":3061.5798,"end":3069.115,"sentiment":"neutral","sentiment_score":-0.21671233610028312},{"text":"Everyone's still either there.","start":3069.115,"end":3070.4749,"sentiment":"neutral","sentiment_score":-0.14542369917035103}],"sentiment":"neutral","sentiment_score":-0.16347122793236085,"num_words":31,"start":3057.82,"end":3070.4749},{"sentences":[{"text":"They've always been pro or what is it?","start":3070.4749,"end":3072.9548,"sentiment":"neutral","sentiment_score":-0.07146648876369},{"text":"Pro or against?","start":3072.9548,"end":3073.855,"sentiment":"neutral","sentiment_score":-0.07398391266663869},{"text":"So I don't think it matters and people are either for it or they're not.","start":3075.1948,"end":3079.515,"sentiment":"neutral","sentiment_score":-0.11835648864507675},{"text":"So it's interesting.","start":3079.515,"end":3080.4749,"sentiment":"neutral","sentiment_score":-0.05485057085752487},{"text":"But, yeah, how come one person has so much power?","start":3080.4749,"end":3082.5298,"sentiment":"neutral","sentiment_score":-0.08075957298278809}],"sentiment":"neutral","sentiment_score":-0.090799446671437,"num_words":39,"start":3070.4749,"end":3082.5298},{"sentences":[{"text":"It's disgusting.","start":3082.5298,"end":3083.39,"sentiment":"negative","sentiment_score":-0.4788781851530075},{"text":"But anyway yeah.","start":3085.05,"end":3094.43,"sentiment":"neutral","sentiment_score":-0.03763763109842936},{"text":"Yeah.","start":3096.25,"end":3096.75,"sentiment":"neutral","sentiment_score":0.08466581255197525},{"text":"Yeah.","start":3109.555,"end":3110.055,"sentiment":"neutral","sentiment_score":0.12957248091697693},{"text":"Yeah.","start":3127.865,"end":3128.185,"sentiment":"neutral","sentiment_score":0.06202336773276329}],"sentiment":"neutral","sentiment_score":-0.09930095029994845,"num_words":8,"start":3082.5298,"end":3128.185},{"sentences":[{"text":"If you wanna book me in for a month, maybe.","start":3128.185,"end":3130.205,"sentiment":"neutral","sentiment_score":0.07053345218300819},{"text":"To a month.","start":3130.665,"end":3131.485,"sentiment":"neutral","sentiment_score":0.03937383244434992},{"text":"Because and even then, I might even have some bits and pieces to give you to start, like, the next part.","start":3132.0251,"end":3138.26,"sentiment":"neutral","sentiment_score":0.10947454117593311},{"text":"Yeah.","start":3138.8,"end":3139.3,"sentiment":"neutral","sentiment_score":0.11795085668563844},{"text":"Because, yeah, I might have nice.","start":3140.24,"end":3151.725,"sentiment":"neutral","sentiment_score":0.19157867381970087}],"sentiment":"neutral","sentiment_score":0.10706937276735538,"num_words":41,"start":3128.185,"end":3151.725},{"sentences":[{"text":"Even after that.","start":3151.885,"end":3152.945,"sentiment":"neutral","sentiment_score":0.10870715975761414},{"text":"You know, after that's fine.","start":3153.5652,"end":3154.8452,"sentiment":"neutral","sentiment_score":0.14288172721862794},{"text":"Do it after.","start":3154.8452,"end":3155.5852,"sentiment":"neutral","sentiment_score":0.03623004381855329},{"text":"Yeah.","start":3157.405,"end":3157.905,"sentiment":"neutral","sentiment_score":0.06430350989103317},{"text":"No.","start":3170.22,"end":3170.72,"sentiment":"neutral","sentiment_score":-0.14885377883911133}],"sentiment":"neutral","sentiment_score":0.08189769060565875,"num_words":13,"start":3151.885,"end":3170.72},{"sentences":[{"text":"Well, it'll be school holidays, so now do it after because I won't look at it.","start":3170.86,"end":3174.56,"sentiment":"neutral","sentiment_score":0.002599524064862635},{"text":"Just do it after yeah.","start":3174.6199,"end":3175.74,"sentiment":"neutral","sentiment_score":0.002193044498562813},{"text":"Just do it after you Come back.","start":3175.74,"end":3176.6648,"sentiment":"neutral","sentiment_score":0.005802907049655914},{"text":"That's fine.","start":3176.6648,"end":3178.105,"sentiment":"neutral","sentiment_score":0.12676342576742172},{"text":"Yeah.","start":3178.105,"end":3178.605,"sentiment":"neutral","sentiment_score":0.1291368305683136}],"sentiment":"neutral","sentiment_score":0.01534973028972144,"num_words":31,"start":3170.86,"end":3178.605},{"sentences":[{"text":"Thursdays and Fridays are good because I work from home.","start":3191.19,"end":3193.35,"sentiment":"neutral","sentiment_score":0.2567603334784508},{"text":"Thursdays are Friday.","start":3193.35,"end":3194.41,"sentiment":"neutral","sentiment_score":0.1683330088853836},{"text":"So I can do it, like, in my lunch break, and I don't have to yeah.","start":3194.6301,"end":3198.71,"sentiment":"positive","sentiment_score":0.3431687094271183},{"text":"And I don't have to worry about people, like, going, oh, where's she going?","start":3198.71,"end":3202.47,"sentiment":"neutral","sentiment_score":0.13797633137021745},{"text":"Yeah.","start":3202.47,"end":3202.79,"sentiment":"neutral","sentiment_score":0.11438533663749696}],"sentiment":"neutral","sentiment_score":0.24112172018397937,"num_words":44,"start":3191.19,"end":3202.79},{"sentences":[{"text":"So I can just log off of lunch break and back to you and yeah.","start":3202.79,"end":3212.495,"sentiment":"neutral","sentiment_score":0.17064119776089987},{"text":"Whatever time is fine by you.","start":3213.125,"end":3214.725,"sentiment":"neutral","sentiment_score":0.18207281827926636},{"text":"Like, if you're working then, that's great.","start":3214.725,"end":3216.325,"sentiment":"positive","sentiment_score":0.38018911864076343},{"text":"If you like to have your lunch then, no.","start":3216.325,"end":3218.085,"sentiment":"neutral","sentiment_score":-0.10454713387621774},{"text":"That's not gonna work for you.","start":3218.085,"end":3219.52,"sentiment":"neutral","sentiment_score":-0.12194122622410457}],"sentiment":"neutral","sentiment_score":0.1079257475428803,"num_words":43,"start":3202.79,"end":3219.52},{"sentences":[{"text":"So yeah.","start":3219.52,"end":3220.2402,"sentiment":"neutral","sentiment_score":0.0004869704134762287},{"text":"Whatever.","start":3220.2402,"end":3220.7402,"sentiment":"neutral","sentiment_score":-0.0045503852888941765},{"text":"I don't care.","start":3221.12,"end":3221.9402,"sentiment":"neutral","sentiment_score":-0.10329805314540863},{"text":"Yeah.","start":3225.12,"end":3225.62,"sentiment":"neutral","sentiment_score":0.1442384570837021},{"text":"Oh, easy.","start":3231.52,"end":3233.78,"sentiment":"neutral","sentiment_score":0.17567957937717438}],"sentiment":"neutral","sentiment_score":0.020236334659987025,"num_words":9,"start":3219.52,"end":3233.78},{"sentences":[{"text":"Yep.","start":3234.965,"end":3235.465,"sentiment":"neutral","sentiment_score":0.2186032235622406},{"text":"Sounds good.","start":3236.245,"end":3237.065,"sentiment":"positive","sentiment_score":0.5270455777645111},{"text":"Yep.","start":3244.805,"end":3245.305,"sentiment":"neutral","sentiment_score":0.10531404614448547},{"text":"Yeah.","start":3249.045,"end":3249.525,"sentiment":"neutral","sentiment_score":0.10721273720264436},{"text":"Do that.","start":3249.525,"end":3250.085,"sentiment":"neutral","sentiment_score":0.1087012067437172}],"sentiment":"neutral","sentiment_score":0.2432319394179753,"num_words":7,"start":3234.965,"end":3250.085},{"sentences":[{"text":"Do that.","start":3250.085,"end":3250.62,"sentiment":"neutral","sentiment_score":0.125645712018013},{"text":"Because if I even have like, even if I get some info, I can just flick it through to you.","start":3250.7002,"end":3255.1,"sentiment":"neutral","sentiment_score":0.12582731433212757},{"text":"Like, I can flick you through my mortgage, and I can flick you through if I've got, like, my will sorted and all that and you can yeah.","start":3255.1,"end":3263.76,"sentiment":"neutral","sentiment_score":0.11920598734702383},{"text":"Yeah.","start":3264.06,"end":3264.54,"sentiment":"neutral","sentiment_score":0.11360704898834229},{"text":"So, you know, you might be able to work on some other bits and pieces as well.","start":3264.54,"end":3268.5752,"sentiment":"neutral","sentiment_score":0.14395274572512684}],"sentiment":"neutral","sentiment_score":0.12744719239280505,"num_words":68,"start":3250.085,"end":3268.5752},{"sentences":[{"text":"Yeah.","start":3268.5752,"end":3269.0752,"sentiment":"neutral","sentiment_score":0.08150158822536469},{"text":"By then.","start":3269.855,"end":3270.5151,"sentiment":"neutral","sentiment_score":0.09584358334541321},{"text":"Cool.","start":3271.0552,"end":3271.5552,"sentiment":"positive","sentiment_score":0.4352738857269287},{"text":"Easy.","start":3272.5752,"end":3273.0752,"sentiment":"positive","sentiment_score":0.5481595993041992},{"text":"Thank you.","start":3276.2551,"end":3277.14,"sentiment":"positive","sentiment_score":0.6315803527832031}],"sentiment":"positive","sentiment_score":0.35996899221624645,"num_words":7,"start":3268.5752,"end":3277.14},{"sentences":[{"text":"Yes.","start":3280.66,"end":3281.16,"sentiment":"neutral","sentiment_score":0.13488484919071198},{"text":"Yep.","start":3302.915,"end":3303.415,"sentiment":"neutral","sentiment_score":0.018392566591501236},{"text":"Yes.","start":3303.555,"end":3304.055,"sentiment":"neutral","sentiment_score":0.019237488508224487},{"text":"Yeah.","start":3308.0898,"end":3308.3298,"sentiment":"neutral","sentiment_score":0.0140704233199358},{"text":"We'll leave that till then.","start":3308.3298,"end":3309.53,"sentiment":"neutral","sentiment_score":0.017534883134067057}],"sentiment":"neutral","sentiment_score":0.030473304808967643,"num_words":9,"start":3280.66,"end":3309.53},{"sentences":[{"text":"Yep.","start":3309.53,"end":3309.8499,"sentiment":"neutral","sentiment_score":0.13606661558151245},{"text":"Sounds good.","start":3309.8499,"end":3310.67,"sentiment":"positive","sentiment_score":0.5308168232440948},{"text":"Thank you.","start":3310.97,"end":3311.45,"sentiment":"positive","sentiment_score":0.6164101362228394},{"text":"Thank you.","start":3311.45,"end":3312.19,"sentiment":"positive","sentiment_score":0.5781962275505066},{"text":"Oh, you totally got me.","start":3315.2898,"end":3316.8098,"sentiment":"neutral","sentiment_score":0.1967757098376751}],"sentiment":"positive","sentiment_score":0.3808992949003975,"num_words":12,"start":3309.53,"end":3316.8098},{"sentences":[{"text":"Yeah.","start":3316.8098,"end":3317.0498,"sentiment":"neutral","sentiment_score":0.10982464253902437},{"text":"I'll go back to bed and then go and rock up and try and pick up my son.","start":3317.0498,"end":3320.035,"sentiment":"neutral","sentiment_score":0.15832924925618702},{"text":"He's gonna play tennis this afternoon for the first time.","start":3320.035,"end":3322.435,"sentiment":"neutral","sentiment_score":0.0827130176126957},{"text":"So that's gonna be starting school school after sport after sport school, whatever it's called.","start":3322.435,"end":3327.795,"sentiment":"neutral","sentiment_score":0.03759058602154255},{"text":"I don't know.","start":3327.795,"end":3328.5151,"sentiment":"neutral","sentiment_score":-0.029389459018905956}],"sentiment":"neutral","sentiment_score":0.09069301528816527,"num_words":47,"start":3316.8098,"end":3328.5151},{"sentences":[{"text":"And, yeah, he goes to Osh, and I send him over to the tennis courts, and then he plays.","start":3328.5151,"end":3332.375,"sentiment":"neutral","sentiment_score":0.06406611694317114},{"text":"And oh, so cute.","start":3333.155,"end":3334.455,"sentiment":"positive","sentiment_score":0.36283688992261887},{"text":"But, mommy, I don't know how to play tennis.","start":3337.58,"end":3339.4402,"sentiment":"neutral","sentiment_score":-0.10542527337869008},{"text":"That's what you're gonna learn, mate.","start":3339.5,"end":3340.86,"sentiment":"neutral","sentiment_score":0.030515375236670177},{"text":"Oh, okay.","start":3340.86,"end":3341.52,"sentiment":"neutral","sentiment_score":0.08373356983065605}],"sentiment":"neutral","sentiment_score":0.051758392807096244,"num_words":40,"start":3328.5151,"end":3341.52},{"sentences":[{"text":"Thanks.","start":3341.58,"end":3342.08,"sentiment":"neutral","sentiment_score":0.23170773684978485},{"text":"You're so cute.","start":3344.1401,"end":3345.12,"sentiment":"positive","sentiment_score":0.397499884168307},{"text":"Hi.","start":3347.545,"end":3347.785,"sentiment":"neutral","sentiment_score":0.30612432956695557},{"text":"He's pretty cute, so why not?","start":3347.785,"end":3349.725,"sentiment":"positive","sentiment_score":0.3885460247596105},{"text":"Thank you so much, Dana.","start":3353.305,"end":3355.165,"sentiment":"positive","sentiment_score":0.7525913715362549}],"sentiment":"positive","sentiment_score":0.4890352953225374,"num_words":16,"start":3341.58,"end":3355.165},{"sentences":[{"text":"Yeah.","start":3356.425,"end":3356.905,"sentiment":"positive","sentiment_score":0.5951524972915649},{"text":"I know.","start":3356.905,"end":3357.565,"sentiment":"positive","sentiment_score":0.595027893781662},{"text":"Fun.","start":3357.865,"end":3358.365,"sentiment":"positive","sentiment_score":0.6654356718063354},{"text":"Yes.","start":3359.545,"end":3360.045,"sentiment":"neutral","sentiment_score":0.3100156784057617},{"text":"Me too.","start":3360.105,"end":3360.745,"sentiment":"positive","sentiment_score":0.3369258791208267}],"sentiment":"positive","sentiment_score":0.4906444847583771,"num_words":7,"start":3356.425,"end":3360.745},{"sentences":[{"text":"Thank you.","start":3360.745,"end":3361.385,"sentiment":"positive","sentiment_score":0.5318850576877594},{"text":"Bye.","start":3361.385,"end":3361.885,"sentiment":"positive","sentiment_score":0.39688658714294434},{"text":"Bye.","start":3363.745,"end":3364.245,"sentiment":"positive","sentiment_score":0.3753519654273987},{"text":"Bye.","start":3364.625,"end":3365.125,"sentiment":"neutral","sentiment_score":-0.07537666708230972}],"sentiment":"positive","sentiment_score":0.3521264001727104,"num_words":5,"start":3360.745,"end":3365.125}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. Catherine speaking.\n\nChannel 0: Hey, Catherine. It's Dana.\n\nChannel 1: Hello.\n\nChannel 0: How are you this morning?\n\nChannel 1: Well, I've got a cold, and I feel terrible, but that's okay.\n\nChannel 0: Oh,\n\nChannel 1: Now I'm\n\nChannel 0: are\n\nChannel 1: just\n\nChannel 0: you\n\nChannel 1: dragging I just went to the\n\nChannel 0: yeah.\n\nChannel 1: doctor. I've got some more medicine and some food. And then I thought I was getting some stuff taken away today, but super expensive. But now I'm not.\n\nChannel 0: Yeah.\n\nChannel 1: I'm like, fuck. I have to borrow my ex's trailer and his car or something. I don't\n\nChannel 0: Oh, you're poor thing. You've got a lot going on at this moment.\n\nChannel 1: know. Well, it sucks because I I've been on leave without pay because I keep getting sick and\n\nChannel 0: Yeah.\n\nChannel 1: a lot\n\nChannel 0: Wow.\n\nChannel 1: of it stress related. I think I told you this the last time we talked.\n\nChannel 0: Yeah. Yep.\n\nChannel 1: Been quite an\n\nChannel 0: Wow.\n\nChannel 1: ongoing saga. But, anyway, it's fine. It's\n\nChannel 0: Wow.\n\nChannel 1: all\n\nChannel 0: Is\n\nChannel 1: good.\n\nChannel 0: today is today okay to go through things and do your annual review, or did you wanna make\n\nChannel 1: Yeah.\n\nChannel 0: it another\n\nChannel 1: Enough.\n\nChannel 0: time when you're feeling better? Or\n\nChannel 1: No. I think well, you're just gonna tell me what is working and what isn't working. I am\n\nChannel 0: Yeah.\n\nChannel 1: really.\n\nChannel 0: Yeah. Basically, I I've\n\nChannel 1: I can\n\nChannel 0: had\n\nChannel 1: listen.\n\nChannel 0: a bit of a look at you're right. I've had a bit of a look at your BT, and I think I wanna go back and reassess BT and the investments within.\n\nChannel 1: Mhmm.\n\nChannel 0: Because this year, with everything, it's kind of been a bit up and down. It looks like we should probably update the advice, and there's some investments that aren't working very well at the moment. So I would like\n\nChannel 1: Yep.\n\nChannel 0: to just go back and maybe review all those for you.\n\nChannel 1: Yep.\n\nChannel 0: But what I'll do before I kinda go through all that in detail with you, I'll just quickly confirm moving forward. We do record our calls. Are you comfortable\n\nChannel 1: Yep.\n\nChannel 0: with me recording the\n\nChannel 1: Yeah.\n\nChannel 0: call moving forward?\n\nChannel 1: Yeah.\n\nChannel 0: Beautiful.\n\nChannel 1: That's fine.\n\nChannel 0: And I'd have to just do a really quick security check there for you. Just need to confirm\n\nChannel 1: Yep.\n\nChannel 0: your full name, your date of birth, and address there for me.\n\nChannel 1: Catherine Thomas. 19108219 West Haven Road, Halloran Hill.\n\nChannel 0: Oh, beautiful. Thank you so much for that. I'll try\n\nChannel 1: Okay.\n\nChannel 0: to limit how much you have to talk. I'm\n\nChannel 1: Oh,\n\nChannel 0: so\n\nChannel 1: no.\n\nChannel 0: sorry.\n\nChannel 1: You're fine. I'll grab my water in a minute. I was just in the phone, and then I was just I'll get my phone out because I'll well, I because I knew you were gonna call me.\n\nChannel 0: Yeah.\n\nChannel 1: And then I\n\nChannel 0: Oh,\n\nChannel 1: was like,\n\nChannel 0: you\n\nChannel 1: oh, no. And then, yeah, I was literally hanging up from that person when you rang. So I was like, please\n\nChannel 0: oh,\n\nChannel 1: answer.\n\nChannel 0: you\n\nChannel 1: Anyway,\n\nChannel 0: poor thing, honestly. It's all good. I'll try to limit how\n\nChannel 1: so\n\nChannel 0: much\n\nChannel 1: yeah.\n\nChannel 0: I have\n\nChannel 1: I'm\n\nChannel 0: to talk\n\nChannel 1: just over\n\nChannel 0: as much\n\nChannel 1: everything,\n\nChannel 0: as\n\nChannel 1: Dana.\n\nChannel 0: we can.\n\nChannel 1: I'll be honest.\n\nChannel 0: Yeah. I I bet you are. You've had a lot. It's been a rough year and a bit, and it just seems to be stuck in that thing right for you, unfortunately. I'm so sorry.\n\nChannel 1: Yes. I know. It's like, can't we just move on from this?\n\nChannel 0: Yes.\n\nChannel 1: That would be nice.\n\nChannel 0: Yes. Yeah.\n\nChannel 1: Anyway, all\n\nChannel 0: Absolutely.\n\nChannel 1: good.\n\nChannel 0: All good.\n\nChannel 1: Get\n\nChannel 0: Well,\n\nChannel 1: a drink\n\nChannel 0: I'll\n\nChannel 1: and\n\nChannel 0: give you\n\nChannel 1: then we'll be right.\n\nChannel 0: yeah. Let me know when you're ready. You have a drink, and\n\nChannel 1: Yeah. You're all good. Yep.\n\nChannel 0: you're good? Alright. So lastly, when I did your annual review, your balance then was sitting at a 249,443.\n\nChannel 1: Yep.\n\nChannel 0: Looking at your balance as of the July 29, which is when the documents were originally put together, you're at originally put together, you're\n\nChannel 1: Yep.\n\nChannel 0: at two\n\nChannel 1: Yep.\n\nChannel 0: 71338. And having a look at that now, I'm just seeing if the updated one has your balance. Sorry.\n\nChannel 1: Oh, you're fine.\n\nChannel 0: And these are getting updated balance, and BT wasn't working properly this morning, so it was a little\n\nChannel 1: No.\n\nChannel 0: bit\n\nChannel 1: Inside.\n\nChannel 0: frustrating.\n\nChannel 1: No. We're not playing. We're not playing ball.\n\nChannel 0: That's exactly right.\n\nChannel 1: We are not playing ball, mate. Alright. You can stay out there.\n\nChannel 0: It's\n\nChannel 1: Play\n\nChannel 0: not working\n\nChannel 1: the ball, mate.\n\nChannel 0: for me.\n\nChannel 1: That's okay. It's not bad. It's not bad. It's not bad. It's not gone down.\n\nThat's all we care\n\nChannel 0: No.\n\nChannel 1: about, really.\n\nChannel 0: Correct.\n\nChannel 1: And it's not gonna\n\nChannel 0: Correct.\n\nChannel 1: get touched by my ex. And that's also\n\nChannel 0: That's\n\nChannel 1: what we care about.\n\nChannel 0: that is the other good aspect to it. It's all protected. Yes.\n\nChannel 1: Yes.\n\nChannel 0: The the the balance should have gone up a little bit more since then because we have seen a little bit of an increase in things.\n\nChannel 1: Mhmm. Yep.\n\nChannel 0: But when I kinda look at your portfolio as a whole, in the last couple of years, we have seen some really good returns. It's not been bad at all. But\n\nChannel 1: Yeah.\n\nChannel 0: this last twelve months, with everything that has been going on with the, you know, US and the run, what were the ups and downs in the market, and, obviously, here in Australia with high inflationary rates there as well, the investments have been affected. So\n\nChannel 1: Mhmm.\n\nChannel 0: your return for the last twelve months after fees, you're up only by 2.42%. It's a very small increase on last year, and it has a lot to do with what's been happening globally.\n\nChannel 1: Yes.\n\nChannel 0: But I've also had a bit of a look, and there's one of your underlying investments that's no longer performing very well. So, Bart has originally put you in for then along Australian equities investment, and that's a managed fund.\n\nChannel 1: Yeah.\n\nChannel 0: It's an actively managed managed fund. The investment manager is supposed to be able to try and oh, no. They're not guaranteed to, but they're trying to outperform against the market, essentially trying to\n\nChannel 1: Yes.\n\nChannel 0: get greater levels of return. They haven't been able to do so this year, and we actually found out that one of their underlying investments, corporate traveler, is now on a trading halt and essentially being investigated. So\n\nChannel 1: Oh.\n\nChannel 0: we wanna look at swapping everyone out of that investment as soon as as soon as we possibly can just because it's now essentially, Benelon had to go back and reevaluate corporate travel within their investment portfolio, which meant the market had to go back and re re one more the word I'm missing just completely gone out of my head. Sorry. Reevaluate Benelong as an investment as well, and so their actual value is lower than where it had been. And that is part of the reason your portfolio hasn't really performed as well as we would like this year was that one has sort of come down. Sort of everything was going really nicely up until kind of March, April this year, then we saw,\n\nChannel 1: Mhmm.\n\nChannel 0: you know, the market fluctuations with what was happening globally. And then also Benelong have this problem occurring with it. So we are sort of taking steps each time we do a review to move everyone out of Benelong. I would like to, if you're comfortable, also look at whether BT remains appropriate for you or whether we look at moving to a different fund. Are you comfortable with me doing all that research and maybe assessing the sleeper as well as the investment?\n\nChannel 1: Yeah. Absolutely. I mean, that's\n\nChannel 0: Yep.\n\nChannel 1: why I went with you guys, like, with Bart anyway so that you do\n\nChannel 0: Yeah.\n\nChannel 1: all that and put it made the money work as best as it\n\nChannel 0: Absolutely.\n\nChannel 1: can.\n\nChannel 0: Absolutely. So I'll review the super and the investments there. One of the things I did wanna sort of find out was how you sort of feel about your investment options and what sort of investing style kind of suits you. So by having that been a long investment, the managed fund within your portfolio, they're more of an active manager. So we can look to replace them with another active manager.\n\nActive managers are meant to be trying to outperform against the market, get a greater level of return. You are young enough to still have active managers in your portfolio, but there is no guarantee they're going to be able to outperform against the market. Alternatively, I could look to switch that with something a bit more lower cost, more of a passively managed fund that tracks a certain indices within the market, could help to lower your overall risk by diversifying your portfolio, but could also be cheaper as well, maybe\n\nChannel 1: Mhmm.\n\nChannel 0: keep more\n\nChannel 1: I\n\nChannel 0: fees in your in your super working\n\nChannel 1: mean,\n\nChannel 0: harder for you. What would you sort of like me to focus on? What sounds important to you?\n\nChannel 1: making sure we're making money somehow.\n\nChannel 0: Making money. Yes.\n\nChannel 1: I'm\n\nChannel 0: That's okay. I've got if\n\nChannel 1: whatever it would\n\nChannel 0: yeah.\n\nChannel 1: I trust you, I'd like to do what you think is\n\nChannel 0: Yeah.\n\nChannel 1: probably best in my with my\n\nChannel 0: Yeah.\n\nChannel 1: circumstances. So,\n\nChannel 0: Absolutely.\n\nChannel 1: you know, single\n\nChannel 0: Yep.\n\nChannel 1: mother,\n\nChannel 0: Perfect.\n\nChannel 1: need to have super.\n\nChannel 0: Absolutely.\n\nChannel 1: Sorry. However\n\nChannel 0: This is\n\nChannel 1: that's\n\nChannel 0: what you're\n\nChannel 1: gonna\n\nChannel 0: gonna\n\nChannel 1: work.\n\nChannel 0: have to fall back on. Yeah. Of\n\nChannel 1: Yeah.\n\nChannel 0: course. Of course. Well,\n\nChannel 1: Yep.\n\nChannel 0: if you like, what I can do, I've got a couple of different portfolios that that's been working on that we can look at. One of those sorry. One of those does have an active management component in there for you, and the other one doesn't. I could look at sorry. Both of those are gonna hiccup.\n\nI do apologize.\n\nChannel 1: You're wrong.\n\nChannel 0: I could look I could look at both of those if you like and look at, obviously, the capital gains consequences for switching out and changing because you'll see if I just like you does a tax return every year. So when we do switch investments, your super fund does have to pay capital gains tax and things like that. So when I am researching the different investment options, I do focus on and look at the the cost of the portfolio, the admin fees, the capital gains consequences. If you, you know, if your fund has to pay capital gains, you know, how long does it take the the fund to make that money back, what the past performances of the portfolios, and how it can kinda benefit you over the next five to ten years as well. So if you're comfortable, I'm happy to look at all those different options\n\nChannel 1: Mhmm.\n\nChannel 0: and just come up with a recommendation. I can show you what I'm recommending, how it helps meet your goal and make your super work harder, the benefits to you, and then you get to decide whether you wanna take that. Does that sound okay? Yeah.\n\nChannel 1: Yep.\n\nChannel 0: Oh, good.\n\nChannel 1: I'm aging as well. Yep.\n\nChannel 0: No.\n\nChannel 1: No.\n\nChannel 0: That's\n\nChannel 1: That's\n\nChannel 0: absolutely\n\nChannel 1: his farm. Because\n\nChannel 0: yeah.\n\nChannel 1: I think,\n\nChannel 0: Yeah.\n\nChannel 1: originally,\n\nChannel 0: Beautiful.\n\nChannel 1: I just told Bart to do what he does.\n\nChannel 0: Beautiful. Yeah. Yeah. Yeah. Well, you're still definitely doing that.\n\nWe're just we're trying to sort of as we go through and do the annual reviews, move everyone out of that along to try and, you know, alleviate that because that investment's no longer performing. And every so often, every now and then, it's good to update the portfolio as well because what was working back when you came on board originally does\n\nChannel 1: Yeah.\n\nChannel 0: need to be updated every now and then to keep the portfolio working harder. So and\n\nChannel 1: Yep.\n\nChannel 0: it looks\n\nChannel 1: And\n\nChannel 0: like\n\nChannel 1: that\n\nChannel 0: the funds\n\nChannel 1: yeah.\n\nChannel 0: yeah.\n\nChannel 1: And\n\nChannel 0: Sorry.\n\nChannel 1: that's why I guess I'd go with you because if you just have\n\nChannel 0: Yeah.\n\nChannel 1: it in a regular piece of fund anyway, they do that anyway, but not to the extent that you guys\n\nChannel 0: Yeah.\n\nChannel 1: are\n\nChannel 0: Yeah. Definitely. Yeah. Absolutely. We're certainly a lot more scrutinized than than industry funds are, so we do have to justify what we're putting you in\n\nChannel 1: under.\n\nChannel 0: and make sure it is working for you and and\n\nChannel 1: Mhmm.\n\nChannel 0: update\n\nChannel 1: Yeah.\n\nChannel 0: it more regularly than than they definitely do. So I'm I'm happy to go back. I'd love to look at that for you. I'll update the advice. It just takes a couple of weeks for me to complete that, and then I'll come back, and we'll go through the advice document together.\n\nYou can let me know what you're comfortable with\n\nChannel 1: Mhmm.\n\nChannel 0: and, yeah, decide whether you take the advice or not. Easy\n\nChannel 1: E\n\nChannel 0: done.\n\nChannel 1: v. E\n\nChannel 0: Fantastic.\n\nChannel 1: v. Yep.\n\nChannel 0: Now the other thing to sort of look at is your insurances.\n\nChannel 1: Yep.\n\nChannel 0: So with the current cover you have at the moment, your trauma policy is still on hold. We did sort of talk about holding that for six months to start with, but basically left it on hold. You don't have to put it back or take it off the premium holiday, they call it, until March next year if you wanna keep it on there a bit longer. Do you feel like keeping the trauma on hold a bit longer is where you wanna be to save that premium coming out of your bank account?\n\nChannel 1: Just at the moment, because what\n\nChannel 0: Yep.\n\nChannel 1: I'm I'm about to do so you have the big picture. So I'm\n\nChannel 0: Yep.\n\nChannel 1: about to pay my apps out so that'll financially settle hopefully by the end of the month. It\n\nChannel 0: Yep.\n\nChannel 1: goes to call the judge next week, so I'm hoping that\n\nChannel 0: Yep.\n\nChannel 1: that's done. Then I'm hoping to reassess my expenses\n\nChannel 0: Yep.\n\nChannel 1: and reduce my hours to try and get a single parent payment\n\nChannel 0: Okay.\n\nChannel 1: so\n\nChannel 0: Perfect.\n\nChannel 1: that I'm not well, yeah, so that I'm not sending my son to us every day because he's not coping with the day. So I'm I kinda need to change what\n\nChannel 0: Yeah.\n\nChannel 1: I'm doing to support him. And I was like, well, that's what the link's there for. So if I can reduce my hours to get that additional benefit of a\n\nChannel 0: Yeah.\n\nChannel 1: of a health care card,\n\nChannel 0: Yes.\n\nChannel 1: that'll just take that little ex hopefully, the extra pressure off, but I'll be able to cover my expenses. We'll just live really modestly.\n\nChannel 0: Yeah.\n\nChannel 1: But if I can then afford that $50 a month or whatever it was, then I'll just chuck it back on. Because if something happens to me, I need the cover as well. It's just at the moment.\n\nChannel 0: Mhmm. That's it. Yeah. Yeah. Absolutely.\n\nI'd always sort of rather say let's keep it on hold for a little bit longer rather than go down the path of cancellation yet. Because canceling is one thing, but then getting it back to\n\nChannel 1: Getting\n\nChannel 0: another and\n\nChannel 1: it back to\n\nChannel 0: your\n\nChannel 1: another.\n\nChannel 0: health could have changed.\n\nChannel 1: Yeah.\n\nChannel 0: Correct. So\n\nChannel 1: And I'm I'm I'm off at the moment because, like, I'm pretty sure it's my mental health that's causing me to be sick, but\n\nChannel 0: yep.\n\nChannel 1: I you know, it's one of those weird weird things that we can't really put a relation\n\nChannel 0: Yeah.\n\nChannel 1: on. Yeah. And I was like, I can't even if I had my trauma cover, I just couldn't have used it. I don't think anyway. So\n\nChannel 0: No.\n\nChannel 1: yeah.\n\nChannel 0: You do have you do have income protection there as well. So how long have you been off work for at the moment?\n\nChannel 1: It's just been sporadic on and off. So I had\n\nChannel 0: Oh, okay. So not consistent.\n\nChannel 1: Yeah. No.\n\nChannel 0: Yep.\n\nChannel 1: No. No. Because if I was off to say a month, I probably would've rung you instead. What does my income protection do for me?\n\nChannel 0: Yeah. Absolutely. Because, yeah, no. Like, if you are off for, essentially, the waiting period, which is a thirty day time frame, and you're off for that\n\nChannel 1: Yep.\n\nChannel 0: thirty days consecutively, I will just go back and double check the p the PDF to make sure it is thirty days consecutively because normally they\n\nChannel 1: Yep.\n\nChannel 0: have, like however, if if we're, like, sporadically within that thirty days, as long as you're off for, like, fourteen out of, you know, twenty days or something, sometimes you can make that condition. So I'll\n\nChannel 1: Okay.\n\nChannel 0: just go back after the call and double check the product disclosure statement to check what their requirements are with how many days you have to be off\n\nChannel 1: Mhmm.\n\nChannel 0: consecutively versus sporadically to be able to meet that waiting period. But\n\nChannel 1: Yes.\n\nChannel 0: because, yeah, your income protection is definitely there and a good thing to be able to fall back on.\n\nChannel 1: Mhmm.\n\nChannel 0: And having a look, so you're with you wanting to drop hours, that means that, realistically, down the track, depending on what your income looks like, we could even look to reduce the income protection policy a\n\nChannel 1: Yeah.\n\nChannel 0: little bit because you may not need to be assured for as much as what you currently are, which could also reduce the cost a bit a little bit for you.\n\nChannel 1: Yeah. Yep.\n\nChannel 0: But at the moment, I'm just playing at the certificates of currency. So with the income protection at the moment, you've got thirty days waiting. It's a five year benefit period. The current sum or monthly benefit that you're covered for is $6,298. So if you're off\n\nChannel 1: Mhmm.\n\nChannel 0: work, that's free tax, unfortunately, so it tells me there is\n\nChannel 1: That's\n\nChannel 0: income\n\nChannel 1: fine.\n\nChannel 0: tax in that. So\n\nChannel 1: Yeah.\n\nChannel 0: you'd\n\nChannel 1: Yeah.\n\nChannel 0: probably get, I'd say, a bit over $5 on a monthly basis. It's it's kinda\n\nChannel 1: Yeah.\n\nChannel 0: help with expenditure if you're off and on a claim. But having the income wise, we had you on and I know you were due for an income crate increase this year. You were on a 106,034 last year, and you were due to go up to about a a 112,000 this year. Have you had that increase?\n\nChannel 1: I think it's this pay. I'll\n\nChannel 0: This\n\nChannel 1: have\n\nChannel 0: pay.\n\nChannel 1: a look. I think\n\nChannel 0: Beautiful.\n\nChannel 1: it's this pay, but yeah. But a 106 is fine.\n\nChannel 0: 106 is fine. Beautiful. Because, I mean, based on covering you for up to 70% of the income based on a 106,000, the monthly benefit required for that is 6,185. So with 6298, you're a little bit over insured for the 106, but then you're also a little bit under insured for the income based on a 112,000. I know increasing\n\nChannel 1: Yeah.\n\nChannel 0: it means going through medicals and things, but then if you're also looking to decrease hours shortly to get some Centrelink benefits there as well to help you, it might not be worth increasing the policy. We may just hold off, leave it as is for time being, and then come back in a few months and reassess your income and whether\n\nChannel 1: Yep.\n\nChannel 0: we reduce the income protection benefits then. Does that make sense? Does that sound okay?\n\nChannel 1: Yep. That makes sense.\n\nChannel 0: Yep. Beautiful. That way, we're not making a drastic decision. We're assessing it in line with what you need, but because\n\nChannel 1: Mhmm.\n\nChannel 0: there are changes coming, you know, fairly close to the future that could make that could have a a greater effect on you than we just hold off, and we\n\nChannel 1: Yep.\n\nChannel 0: make those changes all at once. Does that sound alright?\n\nChannel 1: Mhmm. Yep.\n\nChannel 0: Perfect. Perfect. Sorry. I'm trying to limit how much you have to talk. I'm so sorry.\n\nChannel 1: No. No. No. You're fine. I'm eating.\n\nI'm like, if I eat\n\nChannel 0: You're good.\n\nChannel 1: if I eat, it'll just stop me from coughing, and I'm\n\nChannel 0: Yep.\n\nChannel 1: eating and drinking. In that way, I can talk more. I know. It's stupid.\n\nChannel 0: Nice. Nice. No. No. You enjoy it.\n\nTake any chance you can. It's all good.\n\nChannel 1: And then I'm going back to bed.\n\nChannel 0: With the sounds like a plan. I think that's a good idea.\n\nChannel 1: Yeah.\n\nChannel 0: With the life cover you have at the moment, the current sum insured is 413,751. With the beneficiary, so we were looking to I think last year, because you had Hayden and Michael on there, We do need to maybe look at updating the beneficiaries. What\n\nChannel 1: Yeah.\n\nChannel 0: sort of what do you want to happen to your life cover and your super if you were to pass away?\n\nChannel 1: Which, ultimately, my son should get it. Right?\n\nChannel 0: Yep.\n\nChannel 1: But\n\nChannel 0: The only problem is they don't pay it to children 18 directly, so it would\n\nChannel 1: Exactly.\n\nChannel 0: have to go through the Guardian. Yeah.\n\nChannel 1: Which would well, yeah, which I would that would be his father.\n\nChannel 0: Yes.\n\nChannel 1: But but, see, I wouldn't want that his father to get that. So I'd much prefer my brother to get that and then be able to pay the bills and look after Kelly financially that way. I don't know if I can do that,\n\nChannel 0: Yep.\n\nChannel 1: but\n\nChannel 0: You can. We just have to do it a different way.\n\nChannel 1: yep.\n\nChannel 0: So, Michael's your brother. Is that right?\n\nChannel 1: Yeah. Yep. Yep.\n\nChannel 0: Yep. Yep. So what we can do with your beneficiaries on both your life insurance and your super is we can nominate your legal personal representative, which means that in the event of you passing, the funds are directed straight to your estate. Do you have a will? Have you recently updated your will?\n\nChannel 1: No.\n\nChannel 0: Because that's the other part of this component is that we would just need to get a will done up. You can do a\n\nChannel 1: Mhmm.\n\nChannel 0: will kit or have a solicitor do have a will. The other thing why I do sort of I can look at and get you some information on is you can get a will done through, like, the local the government trustees of every state can help to do up local wills with solicitors and fairly cheaply as well. I could have a look at the South Australian version for you to find out where that is and roughly what the cost might be. And they can do those things over the phone. Sometimes there's fees of 50 or a $100, and sometimes, you know, a little bit more.\n\nBut then once we set your beneficiary as legal personal representative, there just needs to be a willing place that directs\n\nChannel 1: Okay.\n\nChannel 0: the funds through to\n\nChannel 1: You\n\nChannel 0: your\n\nChannel 1: got\n\nChannel 0: brother\n\nChannel 1: a person? Okay.\n\nChannel 0: for, yeah, for for the purpose of booking after Kelly. So\n\nChannel 1: Yeah.\n\nChannel 0: it's really important the will is done up because if a will is not done up with the beneficiary being changed,\n\nChannel 1: Yep.\n\nChannel 0: the money goes to the estate, but then you're still in test date. So they still go to the\n\nChannel 1: Yep. Yeah. Good school,\n\nChannel 0: to\n\nChannel 1: doctor.\n\nChannel 0: the probate\n\nChannel 1: Good job.\n\nChannel 0: process. Yeah.\n\nChannel 1: Yep.\n\nChannel 0: Which means Hayden could still end up with the money. So that is one way that we can do that. Do you want me to hold off on the beneficiaries at the moment, or do you want me to get that started straight away?\n\nChannel 1: No. Hold that as well because I'll speak to my\n\nChannel 0: Mhmm.\n\nChannel 1: lawyer when I go back to her\n\nChannel 0: Yep.\n\nChannel 1: and be like, I had a week because I did have a will sitting in one of the solicitors in Orange. So but I needed a new one because I've had a child, and I just haven't done it. So maybe she'll just do one up for me\n\nChannel 0: Yep. Yep. Yeah.\n\nChannel 1: as\n\nChannel 0: Absolutely.\n\nChannel 1: part of, like,\n\nChannel 0: She might\n\nChannel 1: my\n\nChannel 0: do\n\nChannel 1: settlement.\n\nChannel 0: something nice and cheap and just add it into the settlement. Yeah. Correct. Yep.\n\nChannel 1: He\n\nChannel 0: Yep.\n\nChannel 1: won't do anything\n\nChannel 0: And\n\nChannel 1: nice\n\nChannel 0: then\n\nChannel 1: and\n\nChannel 0: just\n\nChannel 1: sweet,\n\nChannel 0: let\n\nChannel 1: but he don't do anything. I've\n\nChannel 0: look.\n\nChannel 1: already questioned her on a couple of things. I don't think I should be paying that. She's like, oh, well, I might have to fuck.\n\nChannel 0: Oh, that's not fair.\n\nChannel 1: No. Anyway,\n\nChannel 0: Yeah. But\n\nChannel 1: should've\n\nChannel 0: no.\n\nChannel 1: become\n\nChannel 0: Look.\n\nChannel 1: a lawyer.\n\nChannel 0: I I get it. I'm gonna yeah.\n\nChannel 1: God.\n\nChannel 0: But,\n\nChannel 1: I'm\n\nChannel 0: no,\n\nChannel 1: not a\n\nChannel 0: that's\n\nChannel 1: buddy.\n\nChannel 0: okay. I'll I'll hold off on the beneficiaries for now. I'll note your goal is to make sure the funds are directed so that Kelly receives the full benefit,\n\nChannel 1: Yes.\n\nChannel 0: and I'll hold off on sending any beneficiaries until we kind of update. I'll also add that as the advice document for you, so I'll take into account the beneficiaries and how to direct that through and make sure that's all\n\nChannel 1: Yep.\n\nChannel 0: accounted for as part of the advice document for you. Okay?\n\nChannel 1: Because I think I think we talked about getting a bill last year, and I didn't do it. So yeah.\n\nChannel 0: No. That's okay. You've had a lot going on. It's all good. That's why I do the review with you every year and just keep bringing the same thing up every time.\n\nChannel 1: No. Have you done\n\nChannel 0: Night.\n\nChannel 1: this?\n\nChannel 0: I'm\n\nChannel 1: No.\n\nChannel 0: sort of like everyone's nagging wife.\n\nChannel 1: No. Very godmother. Very godmother.\n\nChannel 0: I love that one. Thank you.\n\nChannel 1: Yes. I think that's it. That you\n\nChannel 0: All\n\nChannel 1: like\n\nChannel 0: good.\n\nChannel 1: admin in order. Let's do this. Oh, yeah. Okay.\n\nChannel 0: Absolutely. Absolutely. So with the life benefit at the moment, the 413,000 at $7.51, do you feel like that's enough cover in the event that you do pass? The usage benefit is also paid out on top of that as well. So that's an extra $2.71 on top of it.\n\nSo we're looking at, what, $6.76 $84.06 685,000 all up as a death benefit.\n\nChannel 1: Yeah. That should cover my mortgage. That's\n\nChannel 0: Yep.\n\nChannel 1: what it needs to cover. Right?\n\nChannel 0: Yeah. Well, how much is the mortgage at the moment?\n\nChannel 1: Well, I don't know. Because that's what's about to get paid.\n\nChannel 0: We're still\n\nChannel 1: I'm in\n\nChannel 0: going\n\nChannel 1: this\n\nChannel 0: through\n\nChannel 1: little\n\nChannel 0: all\n\nChannel 1: group\n\nChannel 0: that.\n\nChannel 1: at\n\nChannel 0: Yep.\n\nChannel 1: the moment. Yeah. Yeah. Yeah.\n\nChannel 0: Yeah. That's okay. I think last year, we had it noted down as 200,000, but that was sort of prior to the settlement of everything going through.\n\nChannel 1: Yeah. And it'll be double at least. Yeah.\n\nChannel 0: It'll be\n\nChannel 1: It'll\n\nChannel 0: double\n\nChannel 1: be about\n\nChannel 0: at least.\n\nChannel 1: it'll\n\nChannel 0: Okay.\n\nChannel 1: be about\n\nChannel 0: No\n\nChannel 1: 400\n\nChannel 0: worries.\n\nChannel 1: at least. Yeah. I reckon.\n\nChannel 0: Okay. Beautiful. I mean, give give or take, if anything did happen with the way it's sort of all being structured, your with your life benefit and your super paid out, if you've got a rough a rough mortgage about 400,000, we'll pay that off.\n\nChannel 1: Yeah.\n\nChannel 0: Then, obviously, your house could be sold off, and any of the proceeds could then be, you know, put through trust or paid to Michael to look after Kelly moving forward.\n\nChannel 1: Yeah. Or\n\nChannel 0: So\n\nChannel 1: rent\n\nChannel 0: it it\n\nChannel 1: it out or whatever or yeah.\n\nChannel 0: yeah. Yeah. Correct.\n\nChannel 1: I guess\n\nChannel 0: Rent it\n\nChannel 1: all\n\nChannel 0: out\n\nChannel 1: of that\n\nChannel 0: and\n\nChannel 1: stuff.\n\nChannel 0: keep it keep it as an income project producing asset form for in the future. Absolutely. Yeah. All good. Asset assets value on the house, we had 820,000.\n\nHave you had that valued recently as\n\nChannel 1: Hopefully.\n\nChannel 0: part of going\n\nChannel 1: Yeah.\n\nChannel 0: through this process?\n\nChannel 1: Yeah. So if I sell it,\n\nChannel 0: What\n\nChannel 1: it has\n\nChannel 0: is\n\nChannel 1: to\n\nChannel 0: it?\n\nChannel 1: be sold for over $8.45. But\n\nChannel 0: Okay.\n\nChannel 1: the real estate guy said to me he'd probably ever sell it between 9 and $9.50 easily.\n\nChannel 0: Oh, nice.\n\nChannel 1: Yeah.\n\nChannel 0: A 9\n\nChannel 1: Yeah.\n\nChannel 0: 50. Fantastic.\n\nChannel 1: Great. If I wasn't looking at that figure going, would that give you more money?\n\nChannel 0: Well yeah.\n\nChannel 1: Yeah.\n\nChannel 0: Yeah.\n\nChannel 1: Yeah.\n\nChannel 0: No.\n\nChannel 1: And\n\nChannel 0: And\n\nChannel 1: I'm\n\nChannel 0: will\n\nChannel 1: looking\n\nChannel 0: the\n\nChannel 1: at\n\nChannel 0: household be in your your name\n\nChannel 1: it\n\nChannel 0: after\n\nChannel 1: it\n\nChannel 0: all this?\n\nChannel 1: But it's all that is in my name. That's the thing.\n\nChannel 0: It's\n\nChannel 1: Yeah.\n\nChannel 0: always. Okay. Yep. Perfect.\n\nChannel 1: Yep. Yes.\n\nChannel 0: That's all good.\n\nChannel 1: Won't happen again.\n\nChannel 0: No. No. No. I I completely understand. After getting divorced the first time and going through the whole thing, I definitely chose my second husband very carefully, and we were together for about six years prior to getting married or being close to getting married.\n\nSo I understand that. Especially having kids, you've gotta protect everything.\n\nChannel 1: Yeah.\n\nChannel 0: Yep.\n\nChannel 1: But you've only gotta live with them, and I'm like, yeah.\n\nChannel 0: You'll be so used to your own space and the quiet.\n\nChannel 1: I'm like, I'm never having another joint bank account, and I'm never leaving someone permanently ever again until we're old and we want to\n\nChannel 0: Yeah.\n\nChannel 1: live in a car.\n\nChannel 0: Yeah. Yeah. Absolutely.\n\nChannel 1: That's my plan\n\nChannel 0: Yep.\n\nChannel 1: because I'm not having any more children.\n\nChannel 0: Absolutely. No. That's all good. I stopped after mine.\n\nChannel 1: Yeah. You must get some great stories, ain't it?\n\nChannel 0: I do.\n\nChannel 1: Yep.\n\nChannel 0: I\n\nChannel 1: Yep.\n\nChannel 0: do, but no. As as long as you're looking after you moving forward, that's all that really matters. You've been through one hell of a year and a half. So this is a it's time\n\nChannel 1: We're getting\n\nChannel 0: for you to\n\nChannel 1: there.\n\nChannel 0: look after you and Kelly. Yeah.\n\nChannel 1: Yeah.\n\nChannel 0: Yeah.\n\nChannel 1: I'd love to just\n\nChannel 0: You're\n\nChannel 1: have the\n\nChannel 0: doing\n\nChannel 1: rest of\n\nChannel 0: really\n\nChannel 1: the year off. The rest of the year off sounds\n\nChannel 0: it'd\n\nChannel 1: lovely.\n\nChannel 0: be\n\nChannel 1: Wouldn't that be\n\nChannel 0: it'd be good, wouldn't\n\nChannel 1: nice?\n\nChannel 0: it?\n\nChannel 1: Yeah. Need to\n\nChannel 0: It'd\n\nChannel 1: find\n\nChannel 0: be\n\nChannel 1: a sugar\n\nChannel 0: great.\n\nChannel 1: bottle.\n\nChannel 0: Yeah.\n\nChannel 1: Yeah. Mhmm.\n\nChannel 0: All good. With your TPD cover, so total term disability,\n\nChannel 1: Yep.\n\nChannel 0: you do have a little bit less. It's $206,008.75. And, again, with CPD, we can claim incapacity against if you're super to have that released. So it actually $2.71 on top of that. Do you feel like you're pretty comfortable with that level of cover at the moment if you are unable to go back to work permanently.\n\nChannel 1: I think so. Yeah.\n\nChannel 0: Yep. That's okay. We can always look to review these demographic if you want, like, when your circumstances change or, you know, after you've kinda gone through all the settlement process and things are settling down a little bit, If you wanted to then come back and we talk more about the level of cover, really, you know, look at it a bit deeper, we can absolutely do that. Not a problem at all. Yeah.\n\nChannel 1: Yeah. Okay. Cool.\n\nChannel 0: Yeah. I don't wanna overwhelm\n\nChannel 1: Mhmm.\n\nChannel 0: you with too much, so\n\nChannel 1: Well, it'll\n\nChannel 0: you\n\nChannel 1: go in one\n\nChannel 0: wanna\n\nChannel 1: mirror\n\nChannel 0: take\n\nChannel 1: and out\n\nChannel 0: it\n\nChannel 1: the other at\n\nChannel 0: yeah.\n\nChannel 1: the moment. I need to retain something.\n\nChannel 0: Yeah. Yeah. Cool. Absolutely. And, I mean, leave having a level of cover.\n\nSo at the moment with the TBD, it's currently with your super balance on top of that, it's about $4.77 3 pay $4,478,000, which isn't bad and, you know, realistically, could cover the the mortgage if anything happened to you and you weren't able to go back to work. You also\n\nChannel 1: Yeah.\n\nChannel 0: do and as much as trauma's on hold at the moment, you also have trauma to fall back on once that comes off the premium holiday. And in the short term, having your income protection if you really if you can't go back to work and you made that condition to to access the or to claim on your income protection as well. So the benefits aren't bad at the moment. They are sort of, you know, giving you a base. And then once you go through settlement, once you know what your mortgage looks like, what you need, what your income looks like as well, We\n\nChannel 1: Yeah.\n\nChannel 0: can kind of really go down that route and, yeah, go through what you need, what you want to be covered for, whether we increase it, decrease it, change it, just making sure that it it fits your your circumstances.\n\nChannel 1: Mhmm.\n\nChannel 0: I just think for for now, holding it as is would probably be appropriate because, yeah, if you're gonna go through that change and drop hours, the income will drop, but then sampling is a benefit that you have as well. And\n\nChannel 1: Yeah.\n\nChannel 0: your mortgage is probably gonna increase very shortly, so we just take all those as a debt into play in in the next few months for\n\nChannel 1: Yeah.\n\nChannel 0: you. Does that sound alright?\n\nChannel 1: Yeah. And\n\nChannel 0: Yep.\n\nChannel 1: that's what I was thinking about. Oh, just gotta look at everything together once I get this settled.\n\nChannel 0: Yeah.\n\nChannel 1: Yeah.\n\nChannel 0: Absolutely. Well, I'll work on your super for the moment. Keep your insurances a little bit longer as they are. And then when you're ready, you let me know, and I'll come back, and we'll talk about the insurance levels in a lot more detail. You'll be able to think about what what's important to you as well knowing what the level of cover you have now is.\n\nAnd as your circumstances change, thinking about if I wasn't able to go to work, what would I need? What would I have to cover?\n\nChannel 1: Yeah.\n\nChannel 0: You know, if I was to pass away, how do I want things structured? What do I want, you know, the money to look like, and what kind of support do I want for Kelly in the future? So\n\nChannel 1: Yeah.\n\nChannel 0: it's just, yeah,\n\nChannel 1: Yep.\n\nChannel 0: those little things that you'll be able to think about a little bit clearer. I'm also a big believer in doing things in smaller increments as well. It's just not overwhelming you with too much, just sort of working\n\nChannel 1: Yeah.\n\nChannel 0: on what we can now and then knowing what we should put forward so we're not making rash decisions so we can really assess the situation fully down the track. Does that make sense?\n\nChannel 1: Yep.\n\nChannel 0: Yep. Beautiful. Excellent. So your insurances are pretty good for the moment. We'll as I said, we'll assess those down the track when you've got the settlement sorted and you, you know, work out what you wanna do with WorkWise.\n\nAnd in your annual review pack, you've got a copy of those levels of covers and\n\nChannel 1: Yes.\n\nChannel 0: the the certificates of currency as well. So you can have a a bit of a look through those, save them down if you want you to kinda hold as a bit of a guide. These insurances I'm just double checking. They should be indexed every year as well. Yes.\n\nThey are.\n\nChannel 1: Yep.\n\nChannel 0: Yeah. They are. They definitely are. So they will increase slightly over time as well, which means that the amount you pay for them is gonna increase, but you also get a little bit of extra cover each year without any additional underwriting, which is a little bit of a benefit, especially, you know, as you are going through a lot right now.\n\nChannel 1: Yep.\n\nChannel 0: Excellent. All good. Do you do you have any questions on\n\nChannel 1: No.\n\nChannel 0: any of what I have gone through so far? Sorry.\n\nChannel 1: No. No. You're right. No. I think it'll make sense,\n\nChannel 0: Yeah.\n\nChannel 1: really. Give\n\nChannel 0: All\n\nChannel 1: me\n\nChannel 0: good.\n\nChannel 1: a little bit to think about\n\nChannel 0: Beautiful.\n\nChannel 1: too that I've not actually thought about, like, at all.\n\nChannel 0: Yeah.\n\nChannel 1: What\n\nChannel 0: Yeah.\n\nChannel 1: happens if I die?\n\nChannel 0: Yep. Yep.\n\nChannel 1: Which is\n\nChannel 0: Yep.\n\nChannel 1: kind of oh, it's\n\nChannel 0: I\n\nChannel 1: actually\n\nChannel 0: ask\n\nChannel 1: quite\n\nChannel 0: that question\n\nChannel 1: important.\n\nChannel 0: a lot.\n\nChannel 1: Yeah. Like,\n\nChannel 0: Yep. Yep.\n\nChannel 1: will the money that I've got there cover everything to leave\n\nChannel 0: Mhmm.\n\nChannel 1: Ellie with no debt, but potentially an income stream? Yeah.\n\nChannel 0: Yep.\n\nChannel 1: Yep.\n\nChannel 0: Absolutely. Absolutely.\n\nChannel 1: Yep.\n\nChannel 0: And there's other things that we can look at. Like, you've got your trauma policy, but down the track, if you want to, we can also look at additional child trauma policies that cover Kelly in the event that he is diagnosed with, say, a major traumatic condition or an illness or blindness or things like that.\n\nChannel 1: Yeah.\n\nChannel 0: And the benefit to having child trauma policies put in place early on is that when they generally get to a certain age, depending on the policy provider between the ages of 16 to 18, the policy can then be credit converted into an adult life policy. And because the child has this policy for so long, they've had no real health conditions. It kinda gives them a start on having a life policy that is, you know, paid out by the super initially. But it's you know, there's no loading or exclusion on the policy. There's very little underwriting for child trauma as well.\n\nSo if you wanted to look at things like that, it is an out of pocket expense. You can't\n\nChannel 1: Yes.\n\nChannel 0: hold it inside super. But just like your trauma policy, it tends to pay out a lump sum tax rate benefit if he is diagnosed with certain conditions. Or\n\nChannel 1: Yep.\n\nChannel 0: as I much as I hate to put this one out there, if he was to pass\n\nChannel 1: Yes.\n\nChannel 0: away, it can also provide a benefit to you in that instance as well. So it acts as a bit of a child life policy, which is a benefit you don't really have on your policies for him as well. So\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: that's just something else to think about. It is\n\nChannel 1: Yeah.\n\nChannel 0: another expense to think about, but something for bit of food for thought for you as well. Yeah.\n\nChannel 1: Yeah. Good.\n\nChannel 0: All good. It's not not the nicest thing to sort of bring up and put out there, but it is something\n\nChannel 1: Yeah.\n\nChannel 0: that does happen. So I do like to sort of make put that out there. And whilst you are kind of reassessing everything for yourself and Kelly and putting everything in place to kind of, you know, make sure your lives moving forward are both looked after and cared for and and sorted. It's just something to maybe think about as well.\n\nChannel 1: Yes.\n\nChannel 0: Yeah.\n\nChannel 1: Excellent.\n\nChannel 0: All good.\n\nChannel 1: Didn't know\n\nChannel 0: All\n\nChannel 1: you could even do that\n\nChannel 0: all\n\nChannel 1: for next\n\nChannel 0: good.\n\nChannel 1: week.\n\nChannel 0: Yeah. No. There's lots of things. I mean, when you weigh it up, you could basically ensure every part of your life is a health, but your lives and your children's lives are some of the most important things out there. So, yeah,\n\nChannel 1: Yeah.\n\nChannel 0: we can definitely look at those sorts of aspects for you. Easy. Just to go through and update a few other details for you, your Volkswagen Tiguan, you still have that vehicle?\n\nChannel 1: Yes. Yes. That is\n\nChannel 0: Yes.\n\nChannel 1: staying\n\nChannel 0: Beautiful.\n\nChannel 1: as long as it can stay. As long as it still\n\nChannel 0: Excellent.\n\nChannel 1: works.\n\nChannel 0: Excellent. Asset value we had on that last year was about 69,556. What sort of value would you put on the Tiguan now?\n\nChannel 1: I don't know. It's probably 60. Oh, if I had to replace it, I have no\n\nChannel 0: About\n\nChannel 1: idea.\n\nChannel 0: 60? That's okay.\n\nChannel 1: I have no idea.\n\nChannel 0: Even\n\nChannel 1: Actually\n\nChannel 0: what sort of value is it for you? If if you had to sell it, what would you want for\n\nChannel 1: well, probably 60 at least.\n\nChannel 0: it? Yes.\n\nChannel 1: Yeah. I mean, I just was at the dealership the other day, and there's a really nice one sitting there, but they're 83,000. Fuck.\n\nChannel 0: Yeah. Wow.\n\nChannel 1: But I think that I think that I think that was the the Tayron hybrid, which is the same size\n\nChannel 0: Yep.\n\nChannel 1: as what I've got. Yeah. Oh, geez. Yeah.\n\nChannel 0: Yep. No. That's okay.\n\nChannel 1: God.\n\nChannel 0: All good.\n\nChannel 1: Yeah.\n\nChannel 0: I've got content at 200,000. Would you keep content valued about the same thing? Yep.\n\nChannel 1: Yeah.\n\nChannel 0: Beautiful. Excellent. And any other assets or liabilities that we need to maybe add in that we didn't have last year?\n\nChannel 1: Yep. I don't think so.\n\nChannel 0: Nope. Not okay. At the moment, for any new advice, I'm just excluding kind of any additional contributions to Super just because, you know, from our conversations, you're not really in a position to be able to add more to Super as of yet, but\n\nChannel 1: Yeah. That's\n\nChannel 0: still something\n\nChannel 1: right.\n\nChannel 0: we wanna maybe look at down the track when things\n\nChannel 1: Yep.\n\nChannel 0: change for you. Is that right? Yep. Yep.\n\nChannel 1: Yeah.\n\nChannel 0: Beautiful.\n\nChannel 1: Yep. Yep.\n\nChannel 0: Yep. Beautiful. Excellent. And any changes I know you're about to sort of look at dropping hours at work, but any changes to your role, any promotions that you've gone through?\n\nChannel 1: No. No.\n\nChannel 0: No. That's okay.\n\nChannel 1: Nope.\n\nChannel 0: And I need to update your next of kin as well. So we still technically had Hayden down last year even though, you know, it's being separated. Did you want me to update your next of kin on our file to be your brother or somebody else?\n\nChannel 1: Well, it's either my brother or my mom. But I figured my brother should\n\nChannel 0: Who\n\nChannel 1: outlive\n\nChannel 0: would you\n\nChannel 1: my\n\nChannel 0: prefer?\n\nChannel 1: mom.\n\nChannel 0: Yeah. Yeah. Did you want me to put Michael down as your next of kin on our file?\n\nChannel 1: Yeah.\n\nChannel 0: Yep.\n\nChannel 1: You\n\nChannel 0: Yep.\n\nChannel 1: know, he's\n\nChannel 0: Beautiful.\n\nChannel 1: do you need his\n\nChannel 0: I\n\nChannel 1: phone\n\nChannel 0: mean,\n\nChannel 1: number\n\nChannel 0: if I\n\nChannel 1: as well? Oh, look. Worst worst\n\nChannel 0: I do.\n\nChannel 1: case\n\nChannel 0: If\n\nChannel 1: scenario.\n\nChannel 0: you remember it. Yeah.\n\nChannel 1: I don't, but I can get it. I can get it. I was like, worst case\n\nChannel 0: Yeah.\n\nChannel 1: scenario, you\n\nChannel 0: Thanks.\n\nChannel 1: know, thank you. What's that product number? No. No. He's just sneakily gone and got my glass and started licking it.\n\nRight.\n\nChannel 0: Yeah.\n\nChannel 1: My dog\n\nChannel 0: Oh,\n\nChannel 1: is\n\nChannel 0: goodness.\n\nChannel 1: gross. Sorry. Phone\n\nChannel 0: No.\n\nChannel 1: number.\n\nChannel 0: You're fine.\n\nChannel 1: My brother's number. Where is he? I was just talking to him. No. No.\n\nJust oh, please spoke to him in some other platform in. 0457823315.\n\nChannel 0: Yep. Yep. 315. Beautiful. Thank you for that.\n\nChannel 1: Okay.\n\nChannel 0: And, I mean, if I couldn't get a hold of you for a period of time, I'd be ringing by Tracy going, hey. Go find out what's going\n\nChannel 1: Yeah.\n\nChannel 0: on. Can you do a\n\nChannel 1: Yeah.\n\nChannel 0: welfare\n\nChannel 1: Exactly.\n\nChannel 0: check for me?\n\nChannel 1: Exactly. Yeah. Bring Pat and Tracy. Well,\n\nChannel 0: Tracy,\n\nChannel 1: Tracy's\n\nChannel 0: you're\n\nChannel 1: like because\n\nChannel 0: yep.\n\nChannel 1: I speak to Julie and Ellie\n\nChannel 0: Have\n\nChannel 1: every\n\nChannel 0: him on the front\n\nChannel 1: day.\n\nChannel 0: door.\n\nChannel 1: So\n\nChannel 0: Yeah.\n\nChannel 1: yeah.\n\nChannel 0: Oh, that's good. The kids are so cute, honestly. They both came into the office the other week. That was so adorable.\n\nChannel 1: Oh, that just\n\nChannel 0: Going\n\nChannel 1: makes\n\nChannel 0: up\n\nChannel 1: you\n\nChannel 0: so\n\nChannel 1: sick.\n\nChannel 0: fast.\n\nChannel 1: Just makes you sick. They're\n\nChannel 0: Yeah.\n\nChannel 1: so big already. Like, I\n\nChannel 0: I\n\nChannel 1: Julia\n\nChannel 0: know.\n\nChannel 1: sent me pictures\n\nChannel 0: I know.\n\nChannel 1: of them. I was like, oh my lord. How is he that big? No. The demon is so big.\n\nChannel 0: I know.\n\nChannel 1: Uh-huh.\n\nChannel 0: So so cute.\n\nChannel 1: I haven't been I didn't see him as a baby.\n\nChannel 0: So cute.\n\nChannel 1: I haven't been. I was like\n\nChannel 0: Yeah.\n\nChannel 1: oh, he's\n\nChannel 0: Just\n\nChannel 1: too\n\nChannel 0: so\n\nChannel 1: big.\n\nChannel 0: little, so adorable. Yep.\n\nChannel 1: That is\n\nChannel 0: But it it\n\nChannel 1: big\n\nChannel 0: kinda\n\nChannel 1: little.\n\nChannel 0: made\n\nChannel 1: You\n\nChannel 0: like, I\n\nChannel 1: know?\n\nChannel 0: don't want any more kids.\n\nChannel 1: Oh, but\n\nChannel 0: I\n\nChannel 1: they're\n\nChannel 0: definitely\n\nChannel 1: little\n\nChannel 0: don't want\n\nChannel 1: spices.\n\nChannel 0: any more children, but they make they are they're just so adorable.\n\nChannel 1: No.\n\nChannel 0: So\n\nChannel 1: They're\n\nChannel 0: adorable.\n\nChannel 1: little spices. I'm on top. Oh, no.\n\nChannel 0: And\n\nChannel 1: I'm like.\n\nChannel 0: you can hear them pumping up the stairs. They're like, here they come. Oh\n\nChannel 1: I\n\nChannel 0: god.\n\nChannel 1: just\n\nChannel 0: I even looked at my son the other day and went, wow. I'll never have a 10 year old again.\n\nChannel 1: yeah. I know. And I look at Kelly every time he comes back from his dad, and I'm like, oh, is this something new? Like, you know, you've only been gone for two days, but I feel like you've you've grown a little bit. They just they like, yep.\n\nOkay. I can't have that day back. They're amazing. They grow so fast.\n\nChannel 0: Yeah. They really do. Absolutely. Alright. All good.\n\nAlright. Well, I've got a really good idea of what I wanna do. I'll go back and do a bit of research there for you. I do only project over the next sort of five to ten years because there's so many changes with you being so young. But, realistically, retirement goal, we're still sort of working on trying to access super at the earliest possible opportunity, maybe\n\nChannel 1: Yep.\n\nChannel 0: 60, and income's about $1,000 a week. Is that still fairly appropriate retirement goal wise still?\n\nChannel 1: Yeah. I reckon because by then, hopefully, everything will be paid for and all you just needed money to live off. That's\n\nChannel 0: Absolutely.\n\nChannel 1: the plan.\n\nChannel 0: Yep.\n\nChannel 1: That's\n\nChannel 0: You\n\nChannel 1: the\n\nChannel 0: still\n\nChannel 1: plan.\n\nChannel 0: wanna be young enough to enjoy retirement too. Yeah.\n\nChannel 1: Yeah. Like, you still wanna you just wanna be able to not have any bills to pay just to be able to go on holidays and, like, just leave off the money\n\nChannel 0: Yeah.\n\nChannel 1: like, leave off, yeah, whatever you need. You know? Just buy food.\n\nChannel 0: Yeah.\n\nChannel 1: Pay the electricity\n\nChannel 0: Absolutely. Yeah. Absolutely.\n\nChannel 1: bill. That's the plan.\n\nChannel 0: I'm paying down the yeah. Absolutely. I've got down here paying down the mortgage by the time you retire. Hopefully, that is a reality for you.\n\nChannel 1: No. I really wanted that paid off by now, but that's okay. We'll I'll just just try and do something with that and put extra money in there if I can. But, obviously,\n\nChannel 0: Yeah.\n\nChannel 1: then I can redraw\n\nChannel 0: Yeah.\n\nChannel 1: it out if I need it. So it's sort of like for saving.\n\nChannel 0: Absolutely. Yeah. I use my offset account as a savings account permanently. Let's put my income just go straight into it. It just sits there, and I just use what I need to, and everything else just kinda there and\n\nChannel 1: Yeah.\n\nChannel 0: saves me a bit on interest. So using those savings accounts is a good idea, a great way to to make that easier for you.\n\nChannel 1: Yeah.\n\nChannel 0: Yeah.\n\nChannel 1: It's not a bad idea.\n\nChannel 0: Yeah. No. All good. I'll just make a note here with the insurances if you're okay, and just let me know if you think I should have something different here. But just goal wise, the insurances remain appropriate for the time being with the goal\n\nChannel 1: Yep.\n\nChannel 0: that we're gonna reassess those in the near future as your circumstances are due to change. Does that sound right?\n\nChannel 1: Yep. No. That's about right. I'm thinking\n\nChannel 0: Yep.\n\nChannel 1: probably in three months, let's reassess probably.\n\nChannel 0: Yep.\n\nChannel 1: What? No.\n\nChannel 0: Beautiful.\n\nChannel 1: Don't.\n\nChannel 0: What I'll do is I'll make a I'll make a calendar invite for us to give you a call in three months' time, and we'll have that insurance conversation in a bit more detail.\n\nChannel 1: Yeah.\n\nChannel 0: Easy.\n\nChannel 1: That's probably a good idea. And I'll try and send you my budget again and just be like, right. What am I doing wrong?\n\nChannel 0: Yep. Yeah. Absolutely. You can send\n\nChannel 1: That's\n\nChannel 0: that\n\nChannel 1: what\n\nChannel 0: through\n\nChannel 1: I'm saying.\n\nChannel 0: whenever you're ready, and I'll jump straight on it\n\nChannel 1: Yeah.\n\nChannel 0: for you. Perfect.\n\nChannel 1: Yep.\n\nChannel 0: And estate planning wise, we're gonna update the will, make sure power of attorney and guardianship and things are all sorted. I mean, realistically, under, like, legislative requirements and things like that, if something happens to you, then Kelly does have to generally go to his dad.\n\nChannel 1: He will.\n\nChannel 0: That's\n\nChannel 1: It's just\n\nChannel 0: straight\n\nChannel 1: the\n\nChannel 0: away.\n\nChannel 1: financial\n\nChannel 0: But\n\nChannel 1: it's just\n\nChannel 0: it's\n\nChannel 1: the financial\n\nChannel 0: just to making\n\nChannel 1: stuff\n\nChannel 0: sure the\n\nChannel 1: I\n\nChannel 0: money\n\nChannel 1: don't want.\n\nChannel 0: is covered.\n\nChannel 1: Yeah.\n\nChannel 0: Yeah.\n\nChannel 1: I just don't want him\n\nChannel 0: Yeah.\n\nChannel 1: to get the money or the house because he's just financially irresponsible. So and I want yeah. If something happened\n\nChannel 0: Yeah.\n\nChannel 1: to me, I want my son to be able to not have to you know?\n\nChannel 0: Yeah.\n\nChannel 1: I want him to be able to have a house so\n\nChannel 0: Yep.\n\nChannel 1: he's at least got a house, especially with the price of the houses at the moment. They go up so much. Like,\n\nChannel 0: Absolutely.\n\nChannel 1: you you can't you can't get a job and save enough money to buy a house as a single person now. It's just not\n\nChannel 0: No.\n\nChannel 1: impossible.\n\nChannel 0: No.\n\nChannel 1: And I don't want him to\n\nChannel 0: Yeah.\n\nChannel 1: have to\n\nChannel 0: I don't\n\nChannel 1: find\n\nChannel 0: know\n\nChannel 1: a\n\nChannel 0: how\n\nChannel 1: partner\n\nChannel 0: I\n\nChannel 1: to do\n\nChannel 0: could\n\nChannel 1: it.\n\nChannel 0: do it.\n\nChannel 1: No. So\n\nChannel 0: Yeah. Yeah. No. Even with my my kids live in my investment property. They're 19 and 20, and they rent that off me.\n\nAnd, hopefully, they meant they're saving a little bit, but I don't even know when and if they're gonna be able to buy anything in the future. They'll have to\n\nChannel 1: Yeah.\n\nChannel 0: utilize\n\nChannel 1: Yeah. That's\n\nChannel 0: our\n\nChannel 1: it.\n\nChannel 0: our houses and after the guarantor because, I mean, they're saving like there's no tomorrow, but they're just struggling to save up.\n\nChannel 1: Yeah.\n\nChannel 0: So\n\nChannel 1: It's so hard. Like Yeah. I don't know how.\n\nChannel 0: it is.\n\nChannel 1: My dog's, like, leaving a shit at the delivery guy across the road.\n\nChannel 0: That's so good. And then if this was we'll have those updated to the legal personal representative, but we'll hold off for the time being until\n\nChannel 1: Yep.\n\nChannel 0: you're\n\nChannel 1: Because\n\nChannel 0: able\n\nChannel 1: I\n\nChannel 0: to\n\nChannel 1: need\n\nChannel 0: sort\n\nChannel 1: the wheel.\n\nChannel 0: out your will. Does that sound right? Yep.\n\nChannel 1: Yep. Yep. Yep. Yep.\n\nChannel 0: Beautiful. Is there any and then short term wise, still just working on the cash flow and budgeting, possibility of dropping hours to be able to access Centrelink to give you a\n\nChannel 1: Yep.\n\nChannel 0: bit more financial security and support. Is there any other\n\nChannel 1: Yep.\n\nChannel 0: goals or anything I might have missed as part of our conversation?\n\nChannel 1: No. No. Work less. You'll get paid. That's the goal.\n\nChannel 0: Yep.\n\nChannel 1: I mean, we might have to\n\nChannel 0: Work. Work.\n\nChannel 1: we\n\nChannel 0: You\n\nChannel 1: might\n\nChannel 0: pay\n\nChannel 1: have to\n\nChannel 0: pay bills.\n\nChannel 1: yeah. We might we might have to, like, you know, live very leanly, but, hey. At least I have time for my child. Yeah.\n\nChannel 0: Absolutely. Absolutely. And, I mean, look, if you think about it, you'll the if you had to use the car less, you know, less on fuel, hopefully, with just the two of you. Has your grocery bill gone down? Have you sort of noticed a difference in your grocery bill with, like, food and things like that and sort of meal planning?\n\nAnd\n\nChannel 1: Meal planning. I haven't so this is my problem. I'm the laziest person in the world, and I'm just like, mate, drop pasta for dinner. Yep. It's yeah.\n\nI've been really bad. So I'm actually now buying meals\n\nChannel 0: Yeah.\n\nChannel 1: already made. I know that's so bad, but\n\nChannel 0: Oh, I\n\nChannel 1: just\n\nChannel 0: love\n\nChannel 1: my\n\nChannel 0: it.\n\nChannel 1: mental health\n\nChannel 0: No.\n\nChannel 1: is just so shit at the moment. So they're, like,\n\nChannel 0: Yeah.\n\nChannel 1: spending bucks a meal. And so I spend\n\nChannel 0: Yeah.\n\nChannel 1: that\n\nChannel 0: That's\n\nChannel 1: a 100\n\nChannel 0: a\n\nChannel 1: and\n\nChannel 0: lot.\n\nChannel 1: $50 on those a week, and then I just get milk and fruit and whatever he needs for his lunchbox, and it seems to work and some pasta. So I'm probably spending\n\nChannel 0: That's a\n\nChannel 1: maybe $2.02\n\nChannel 0: It's\n\nChannel 1: 50 a week instead\n\nChannel 0: bad.\n\nChannel 1: of\n\nChannel 0: Yep.\n\nChannel 1: more. Yeah. So it's still a lot.\n\nChannel 0: Yeah.\n\nChannel 1: I'm I'm\n\nChannel 0: Yeah.\n\nChannel 1: trying to get it down from that, but it's it's still a fair bit.\n\nChannel 0: Yeah. No. Definitely. That's not not bad in any way. And those meal those are pre ready made meals aren't bad at all.\n\nI buy them every week for my daughter as well because she's been going through a lot, and her mental health is a bit\n\nChannel 1: Yep.\n\nChannel 0: shot too at 20, and I feel terrible for her. But I've been buying her, like, five of those to eat every night. And I think as long as you're getting some protein and carbs and you're you're eating, it's a benefit to you. So I'm all for those meals, honestly.\n\nChannel 1: Yes.\n\nChannel 0: They're\n\nChannel 1: Because I was\n\nChannel 0: great.\n\nChannel 1: just I was just eating toast and surviving of salami and cheese and cookies, and I just had my blood test done. It was like, your cholesterol's high. Oh, I know why. I've been\n\nChannel 0: Yeah.\n\nChannel 1: eating salami and cheese for the last six months. You know? So but, yeah,\n\nChannel 0: Yeah.\n\nChannel 1: these\n\nChannel 0: Get\n\nChannel 1: are\n\nChannel 0: those\n\nChannel 1: really\n\nChannel 0: new\n\nChannel 1: good\n\nChannel 0: things.\n\nChannel 1: too. They're locally made, like, vintage chef coats. She's got yeah. And they come fresh. They're not frozen.\n\nChannel 0: Oh, fantastic.\n\nChannel 1: And they somehow, yeah,\n\nChannel 0: Oh, that's\n\nChannel 1: they\n\nChannel 0: really\n\nChannel 1: somehow\n\nChannel 0: good.\n\nChannel 1: package you package everything up up too, so it's got a longer expiry on them. It's just the way that they, like, they're packed and vacuum sealed or something. So Yeah. So\n\nChannel 0: Yeah.\n\nChannel 1: they come\n\nChannel 0: Oh,\n\nChannel 1: on\n\nChannel 0: that's\n\nChannel 1: Tuesday,\n\nChannel 0: really\n\nChannel 1: and\n\nChannel 0: good.\n\nChannel 1: they're good till Sunday. So yeah. Yep. And I\n\nChannel 0: Fantastic.\n\nChannel 1: get enough. I mean, if I have to go to work, I could take one to work, so to spend an 18 or $20 on\n\nChannel 0: Yep.\n\nChannel 1: lunch, can you do?\n\nChannel 0: Yep.\n\nChannel 1: So at least they've got protein\n\nChannel 0: Yeah.\n\nChannel 1: and vegetables\n\nChannel 0: Yes.\n\nChannel 1: in them. So\n\nChannel 0: Yeah. Yes. Definitely.\n\nChannel 1: I'm hoping\n\nChannel 0: Absolutely.\n\nChannel 1: consistently eating proper food for next month. I will start to feel better.\n\nChannel 0: Yep.\n\nChannel 1: And hopefully, I might even actually lose\n\nChannel 0: Oh,\n\nChannel 1: weight. I'll actually be eating properly.\n\nChannel 0: Yeah. You feel better. That's the main\n\nChannel 1: That's\n\nChannel 0: thing.\n\nChannel 1: always a that'll\n\nChannel 0: Yeah.\n\nChannel 1: be a plus if it happens. If it doesn't, well, it doesn't. But yeah. Yeah.\n\nChannel 0: Yeah.\n\nChannel 1: Anyway.\n\nChannel 0: No. Absolutely. Well,\n\nChannel 1: But\n\nChannel 0: I'll\n\nChannel 1: yeah.\n\nChannel 0: keep up to\n\nChannel 1: Yeah.\n\nChannel 0: date\n\nChannel 1: Yeah.\n\nChannel 0: and see how we're going. That'd be good. Yeah. No.\n\nChannel 1: And I'm\n\nChannel 0: All\n\nChannel 1: probably\n\nChannel 0: good.\n\nChannel 1: paying a lot more in power because I've been home and I've been working from home a little bit more, but I still work\n\nChannel 0: Yeah.\n\nChannel 1: outside. I don't work. I'm not hitting the whole house during the day. So but I\n\nChannel 0: Yeah.\n\nChannel 1: have been lately\n\nChannel 0: Yep.\n\nChannel 1: cold.\n\nChannel 0: Okay. And will it will it start to warm up down there a little bit earlier as well? Like, I know around September here, it actually starts to warm up pretty\n\nChannel 1: Anyway\n\nChannel 0: significantly.\n\nChannel 1: yeah.\n\nChannel 0: Is it the same sort of thing down in SA?\n\nChannel 1: Yeah.\n\nChannel 0: Yep.\n\nChannel 1: Yeah. It's still so it's just because it's rain heat. So once this rain band, I\n\nChannel 0: Yep.\n\nChannel 1: reckon, is gone, I think that it will start to be towards spring weather. There's been some really lovely\n\nChannel 0: Oh, that'll\n\nChannel 1: days,\n\nChannel 0: be nice.\n\nChannel 1: but then there's been really\n\nChannel 0: Oh,\n\nChannel 1: freezing\n\nChannel 0: that's good.\n\nChannel 1: cold days. Yeah. So hopefully.\n\nChannel 0: Yeah. Yeah.\n\nChannel 1: Hopefully. But, yeah,\n\nChannel 0: Oh,\n\nChannel 1: September's\n\nChannel 0: I miss\n\nChannel 1: usually\n\nChannel 0: his son. Yeah. Yep. Yep.\n\nChannel 1: wild. Nice. But I like walking in\n\nChannel 0: Oh,\n\nChannel 1: the rain.\n\nChannel 0: that'll\n\nChannel 1: So I mean,\n\nChannel 0: be\n\nChannel 1: they'll\n\nChannel 0: good.\n\nChannel 1: go walking in the rain and yeah. It's all about trying to just\n\nChannel 0: Nice.\n\nChannel 1: do some habit things. So yes. Yeah.\n\nChannel 0: Yeah. No.\n\nChannel 1: Mhmm.\n\nChannel 0: All good. All\n\nChannel 1: Thank\n\nChannel 0: good.\n\nChannel 1: you very much.\n\nChannel 0: I've done most that's all good. I've done most of your risk profile questionnaire. I just had three questions to kinda update for you just\n\nChannel 1: Yeah.\n\nChannel 0: to make sure you are still in that your the correct sort of portfolio there.\n\nChannel 1: Yes.\n\nChannel 0: When you think about the level of risk that you're taking in order to get the returns you're after, do you consider yourself comfortable taking on a high level of risk, a medium level of risk, or next to no risk knowing the returns are much smaller? Where would you see yourself?\n\nChannel 1: Well, it's that low medium. Like, you you still wanna\n\nChannel 0: Yes.\n\nChannel 1: have a little bit of risk, but not definitely not the high one. So\n\nChannel 0: Would\n\nChannel 1: I think\n\nChannel 0: you see\n\nChannel 1: I\n\nChannel 0: yourself\n\nChannel 1: said medium.\n\nChannel 0: in between\n\nChannel 1: I\n\nChannel 0: kind\n\nChannel 1: think\n\nChannel 0: of that high and medium?\n\nChannel 1: mhmm. Yeah. Yeah. Probably because I'm still working. Yeah.\n\nSo that medium to yeah. Yeah. Definitely medium.\n\nChannel 0: Kind of in between? Yep. Yep.\n\nChannel 1: Yeah.\n\nChannel 0: Perfect. Excellent. And the next one here is if we saw the markets fall by 20% in the next six months, how do you think you might be feeling? Are you probably optimistic about it being an investment opportunity, maybe smack some more money into the super fund and invest it? Are we likely to hold and wait, maybe call us and get some guidance, or are you more likely to be a bit worried and wanting to sell your investments to cash?\n\nChannel 1: I don't know. I just let Bart do his thing. I think he rang me last time\n\nChannel 0: You\n\nChannel 1: and said\n\nChannel 0: just\n\nChannel 1: I'm gonna\n\nChannel 0: call\n\nChannel 1: cash\n\nChannel 0: us.\n\nChannel 1: it. And I was like, okay. Yeah. He'd\n\nChannel 0: Yeah.\n\nChannel 1: be like, this is\n\nChannel 0: That's\n\nChannel 1: happening.\n\nChannel 0: cool.\n\nChannel 1: I'm gonna do this. Okay.\n\nChannel 0: Yeah. Yeah. Yeah. I remember him doing that, and he was like, there was there was some pretty big things happening in the market at that time, but he said he was very lucky.\n\nChannel 1: Yep.\n\nChannel 0: He was like, it's not a not a call we try to make easily. I said, no. I could imagine\n\nChannel 1: No. I think he did the right thing, though.\n\nChannel 0: that. He\n\nChannel 1: I\n\nChannel 0: did.\n\nChannel 1: think it was\n\nChannel 0: Absolutely.\n\nChannel 1: the I think it was the right thing at that time. I think I put on him. And if it wasn't, well, you know, that's just something we caught. Like, it's not\n\nChannel 0: Yes.\n\nChannel 1: it's you you can't\n\nChannel 0: Yeah.\n\nChannel 1: you can't get it right every time.\n\nChannel 0: That's it. That's it. And even with this year's ups and downs, like, as much as the market saw quite a it was only really about a three to 4% drop in around about April this year, but it still made a lot of people kind of stand up and notice and be a little bit more concerned. But even\n\nChannel 1: Yes.\n\nChannel 0: that, when I was talking about, it was it was no real it was just what was happening between The US and Iran. It was just consumer confidence in the market and people selling off, and we were like, it's not really a a point to sell out of because now we'll we'll wait through this one, and we'll wait for something bigger. So,\n\nChannel 1: Yeah. I agree.\n\nChannel 0: yeah,\n\nChannel 1: Because\n\nChannel 0: that's\n\nChannel 1: it was\n\nChannel 0: yeah.\n\nChannel 1: just all because of one man, one orange man.\n\nChannel 0: That's correct. It's crazy how one person has so much power.\n\nChannel 1: It's disgusting is what it is.\n\nChannel 0: Oh,\n\nChannel 1: But,\n\nChannel 0: it is.\n\nChannel 1: hey,\n\nChannel 0: We\n\nChannel 1: all\n\nChannel 0: all need\n\nChannel 1: power\n\nChannel 0: him\n\nChannel 1: to him.\n\nChannel 0: on our on our side.\n\nChannel 1: Yeah.\n\nChannel 0: Yeah.\n\nChannel 1: All\n\nChannel 0: We\n\nChannel 1: power\n\nChannel 0: need to control\n\nChannel 1: to him.\n\nChannel 0: him.\n\nChannel 1: Yeah. All power to him.\n\nChannel 0: Yeah.\n\nChannel 1: Like, hey. He's got that much power, but good on him. Like, he's putting so I don't know how he's managed to get\n\nChannel 0: Yeah.\n\nChannel 1: that way or what he's done, but, hey.\n\nChannel 0: It's\n\nChannel 1: I\n\nChannel 0: it's\n\nChannel 1: think we\n\nChannel 0: crazy,\n\nChannel 1: can all learn\n\nChannel 0: isn't it?\n\nChannel 1: something from him. Right? I mean, I don't agree with him, but, hey.\n\nChannel 0: Absolutely.\n\nChannel 1: I'm not I'm not saying\n\nChannel 0: Yeah.\n\nChannel 1: he's\n\nChannel 0: Look.\n\nChannel 1: great, but\n\nChannel 0: I'm I'm the same as you. I just go, yeah. Look. I don't agree with everything you say. But, look, when you've made a difference in market, I think I'll take it.\n\nI think I'll use the moment to invest, and I'll just let it sit for a bit longer.\n\nChannel 1: Yeah. Yeah. But also admire, like, how he's managed to put himself in that position, like, from somewhere where he's come from too.\n\nChannel 0: Oh, yeah.\n\nChannel 1: So, you know,\n\nChannel 0: Yeah.\n\nChannel 1: he's,\n\nChannel 0: But\n\nChannel 1: oh, go\n\nChannel 0: when\n\nChannel 1: on there,\n\nChannel 0: he\n\nChannel 1: buddy.\n\nChannel 0: wants something, he goes after it. He's not afraid\n\nChannel 1: He's\n\nChannel 0: to tackle,\n\nChannel 1: like\n\nChannel 0: and\n\nChannel 1: a\n\nChannel 0: he's\n\nChannel 1: dog.\n\nChannel 0: not afraid to stand\n\nChannel 1: No.\n\nChannel 0: up for it. Yeah.\n\nChannel 1: No.\n\nChannel 0: Nah.\n\nChannel 1: He's been\n\nChannel 0: No.\n\nChannel 1: he's a\n\nChannel 0: I\n\nChannel 1: slow\n\nChannel 0: see\n\nChannel 1: wrong\n\nChannel 0: that.\n\nChannel 1: and and and it's cringe worthy, but, hey, doesn't\n\nChannel 0: Yeah.\n\nChannel 1: affect his reputation\n\nChannel 0: Yeah.\n\nChannel 1: or hasn't really. Everyone's still either there. They've\n\nChannel 0: Absolutely.\n\nChannel 1: always been pro or what is it? Pro or against? So\n\nChannel 0: Yeah. Yeah.\n\nChannel 1: I don't think it matters and people are either\n\nChannel 0: Yeah.\n\nChannel 1: for it or they're not. So it's interesting. But, yeah, how come one person\n\nChannel 0: Yeah.\n\nChannel 1: has so much power? It's disgusting. But anyway\n\nChannel 0: No. All good. All good. Well, that answers those questions. You are still a growth investor, and, realistically, it\n\nChannel 1: yeah.\n\nChannel 0: still suits your time horizon for where you\n\nChannel 1: Yeah.\n\nChannel 0: are in your state of life. So I'll go back and reassess the super and the investments. I'll not change anything with the insurances as of yet. I'll put them into the fact that they are paid out of super so you can see\n\nChannel 1: Yeah.\n\nChannel 0: the effect that they have on your super currently, and then we'll go back and review them a bit later down the track there. But other than that, everything else looks good. I will it takes about three weeks to do the advice. Did you want me to book you in now so that we can come back in a few weeks and go through that together?\n\nChannel 1: Yeah. If you wanna book me in for a month, maybe. To a month.\n\nChannel 0: Yep.\n\nChannel 1: Because\n\nChannel 0: Yep.\n\nChannel 1: and even\n\nChannel 0: So\n\nChannel 1: then,\n\nChannel 0: that\n\nChannel 1: I\n\nChannel 0: brings\n\nChannel 1: might even\n\nChannel 0: us to\n\nChannel 1: have\n\nChannel 0: the\n\nChannel 1: some\n\nChannel 0: tenth.\n\nChannel 1: bits and pieces to give you to start, like, the next part. Yeah.\n\nChannel 0: Yep.\n\nChannel 1: Because,\n\nChannel 0: Absolutely.\n\nChannel 1: yeah, I might have\n\nChannel 0: So I'm that's okay. Yeah. You're right. I do have two weeks off in September to go away with my son, but I'm\n\nChannel 1: nice.\n\nChannel 0: I'm\n\nChannel 1: Even\n\nChannel 0: here\n\nChannel 1: after\n\nChannel 0: on the\n\nChannel 1: that.\n\nChannel 0: tenth.\n\nChannel 1: You\n\nChannel 0: Yeah.\n\nChannel 1: know, after that's fine.\n\nChannel 0: Well,\n\nChannel 1: Do\n\nChannel 0: I\n\nChannel 1: it\n\nChannel 0: can\n\nChannel 1: after.\n\nChannel 0: do it bef are you sure? Because I can do it\n\nChannel 1: Yeah.\n\nChannel 0: beforehand. I could do the Thursday the tenth to go through the advice with you. And then because I'm away the following two weeks. You've got some time to read it over and think about it and come back with any questions that you might have if if that's what you\n\nChannel 1: No.\n\nChannel 0: wanna do.\n\nChannel 1: Well, it'll be school holidays, so now do it after because I won't look at it. Just\n\nChannel 0: After?\n\nChannel 1: do it after yeah. Just do\n\nChannel 0: No.\n\nChannel 1: it after\n\nChannel 0: That's\n\nChannel 1: you Come\n\nChannel 0: okay.\n\nChannel 1: back. That's fine. Yeah.\n\nChannel 0: That's okay. So that'll be the '20 was in Monday September 28, so it's kind of the first week of October. What day would you prefer that day that week?\n\nChannel 1: Thursdays and Fridays are good because I work from home. Thursdays are Friday. So I\n\nChannel 0: Yep.\n\nChannel 1: can do\n\nChannel 0: Honestly,\n\nChannel 1: it, like, in my lunch\n\nChannel 0: Thursdays\n\nChannel 1: break, and\n\nChannel 0: are\n\nChannel 1: I\n\nChannel 0: good.\n\nChannel 1: don't have\n\nChannel 0: Yeah.\n\nChannel 1: to yeah. And I don't have to worry about\n\nChannel 0: Yep.\n\nChannel 1: people, like, going, oh, where's she going? Yeah.\n\nChannel 0: Yep.\n\nChannel 1: So I can just log off of lunch break and\n\nChannel 0: Yep.\n\nChannel 1: back\n\nChannel 0: Perfect. And\n\nChannel 1: to\n\nChannel 0: 12:30 Queensland\n\nChannel 1: you\n\nChannel 0: time is when we\n\nChannel 1: and\n\nChannel 0: generally book everything. Is that still suitable\n\nChannel 1: yeah.\n\nChannel 0: for you?\n\nChannel 1: Whatever time is fine by you. Like, if you're working then, that's great. If\n\nChannel 0: Yep.\n\nChannel 1: you like to have your lunch then, no. That's not gonna work for you. So yeah. Whatever.\n\nChannel 0: No. Look.\n\nChannel 1: I don't\n\nChannel 0: I\n\nChannel 1: care.\n\nChannel 0: honestly I just eat whenever I can. And Thursday\n\nChannel 1: Yeah.\n\nChannel 0: works well for me as well for you because I work from home, so I can block out plenty of time to make sure that we're you know, we've got time\n\nChannel 1: Oh,\n\nChannel 0: for you to to go\n\nChannel 1: easy.\n\nChannel 0: through whatever you need at this time.\n\nChannel 1: Yep.\n\nChannel 0: Easy.\n\nChannel 1: Sounds good.\n\nChannel 0: I'll put statement of advice presentation in there. So that'll be the Thursday, October 1,\n\nChannel 1: Yep.\n\nChannel 0: and I will add a text message reminder because it is a couple of weeks away.\n\nChannel 1: Yeah. Do that. Do that. Because if I even have like, even if I get some info, I can just flick it through to you. Like, I can flick you through my mortgage, and I\n\nChannel 0: Yep.\n\nChannel 1: can flick you through\n\nChannel 0: Yep.\n\nChannel 1: if I've got, like, my will sorted and all that and you can yeah. Yeah. So, you\n\nChannel 0: Beautiful.\n\nChannel 1: know, you might be able to work on some other bits and pieces as well. Yeah. By\n\nChannel 0: Yeah.\n\nChannel 1: then.\n\nChannel 0: Absolutely.\n\nChannel 1: Cool.\n\nChannel 0: Always\n\nChannel 1: Easy.\n\nChannel 0: happy to do that for you. I booked that one in. That's fantastic.\n\nChannel 1: Thank you.\n\nChannel 0: All the documents that I have gone through are in that in the review\n\nChannel 1: Yes.\n\nChannel 0: packet I sent through the other week. So feel free to run your eyes over that. And then we've got the ongoing service agreement for the next twelve months there as well with the 1.65% on it. If you're happy to start down board and want me to keep looking after things, we'll get you signed and return it back. And, yeah, anything that you need, just email through to me.\n\nI'll be working on your super for time being, and I've added a little note that we'll call in three months'\n\nChannel 1: Yep.\n\nChannel 0: time\n\nChannel 1: Yes.\n\nChannel 0: to talk more about your circumstances and the insurances there as well. Okay?\n\nChannel 1: Yeah. We'll leave that till then. Yep. Sounds good. Thank you.\n\nChannel 0: Yeah.\n\nChannel 1: Thank you.\n\nChannel 0: Thank you so much for your time. No worries. Go back to bed, and I\n\nChannel 1: Oh,\n\nChannel 0: hope you feel\n\nChannel 1: you\n\nChannel 0: better\n\nChannel 1: totally\n\nChannel 0: soon.\n\nChannel 1: got me. Yeah. I'll go back to bed and then go and rock up and try and pick up my son.\n\nChannel 0: Yeah.\n\nChannel 1: He's gonna play tennis this afternoon for\n\nChannel 0: Yeah.\n\nChannel 1: the first time. So that's gonna be starting school\n\nChannel 0: Oh,\n\nChannel 1: school\n\nChannel 0: so\n\nChannel 1: after sport\n\nChannel 0: cute.\n\nChannel 1: after sport school, whatever it's called. I don't know. And, yeah, he goes to Osh, and I send him\n\nChannel 0: Yep.\n\nChannel 1: over to the tennis courts, and then he plays. And oh, so cute.\n\nChannel 0: So adorable.\n\nChannel 1: But, mommy, I don't know how to play tennis. That's what you're gonna learn, mate. Oh, okay. Thanks.\n\nChannel 0: Yeah. Yeah.\n\nChannel 1: You're\n\nChannel 0: Yeah.\n\nChannel 1: so cute.\n\nChannel 0: It could be the next hat we're after.\n\nChannel 1: Hi. He's pretty cute, so why not?\n\nChannel 0: Yeah. Yeah.\n\nChannel 1: Thank you\n\nChannel 0: I\n\nChannel 1: so\n\nChannel 0: love\n\nChannel 1: much,\n\nChannel 0: that.\n\nChannel 1: Dana.\n\nChannel 0: That's beautiful.\n\nChannel 1: Yeah.\n\nChannel 0: My pleasure.\n\nChannel 1: I know.\n\nChannel 0: You have a good\n\nChannel 1: Fun.\n\nChannel 0: day. I hope you feel better soon.\n\nChannel 1: Yes. Me too. Thank you. Bye.\n\nChannel 0: My pleasure.\n\nChannel 1: Bye.\n\nChannel 0: See you later. Bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.79999995,"end":1.1999999,"sentiment":"neutral","sentiment_score":0.018170032650232315},{"text":"Catherine speaking.","start":1.1999999,"end":2.1,"sentiment":"neutral","sentiment_score":0.01607603020966053}],"sentiment":"neutral","sentiment_score":0.01677403102318446,"channel":1,"num_words":3,"start":0.79999995,"end":2.1},{"sentences":[{"text":"Hey, Catherine.","start":2.8,"end":3.6,"sentiment":"neutral","sentiment_score":0.05332808196544647},{"text":"It's 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They discuss the impact of the US and Australian equities investment on her portfolio, the possibility of moving to a different fund, updating her portfolio and reducing health insurance coverage, and updating her beneficiaries and insurance policy. They also discuss updating her risk profile and the possibility of investing in a super fund. They schedule a follow-up call for a month later and reassure her that she won't change anything with her insurance company."},"intents":{"segments":[{"text":"your full name, your date of birth, and address there for me. Catherine Thomas.","start_word":353,"end_word":366,"intents":[{"intent":"Verify identity","confidence_score":0.036032945}]},{"text":"to limit how much you have to talk.","start_word":384,"end_word":391,"intents":[{"intent":"Limit limit conversation","confidence_score":0.004699503}]},{"text":"Get Well, a drink I'll and give you then we'll be right. yeah. Let me know when you're ready. You have a drink, and Yeah.","start_word":558,"end_word":582,"intents":[{"intent":"Make drink","confidence_score":0.002212956}]},{"text":"So lastly, when I did your annual review, your balance then was sitting at a 249,443. Looking Yep. at your balance as of the July 29, which is when the documents were originally put together, you're at originally put together, you're Yep. at two Yep. 71338. And having a look at that now, I'm just seeing if the updated one has your balance. Sorry.","start_word":590,"end_word":653,"intents":[{"intent":"Update balance","confidence_score":0.2535651}]},{"text":"And these are getting updated balance, and BT wasn't working properly this morning, so it was a little No.","start_word":658,"end_word":676,"intents":[{"intent":"Update balance","confidence_score":0.57131684}]},{"text":"And these are getting updated balance, and BT wasn't working properly this morning, so it was a little No. bit Inside. frustrating.","start_word":658,"end_word":679,"intents":[{"intent":"Maintain balance","confidence_score":0.20346883}]},{"text":"It's all protected. Yes.","start_word":760,"end_word":763,"intents":[{"intent":"Protect portfolio","confidence_score":0.19074781}]},{"text":"The the the balance should have gone up a little bit more since then because we have seen a little bit of an increase in things. Mhmm. Yep.","start_word":765,"end_word":792,"intents":[{"intent":"Improve performance","confidence_score":0.0022804004}]},{"text":"But when I kinda look at your portfolio as a whole, in the last couple of years, we have seen some really good returns. It's not been bad at all. But Yeah.","start_word":793,"end_word":824,"intents":[{"intent":"Analyze market performance","confidence_score":0.0078122867}]},{"text":"The investment manager is supposed to be able to try and oh, no. They're not guaranteed to, but they're trying to outperform against the market, essentially trying to Yes. get greater levels of return.","start_word":954,"end_word":987,"intents":[{"intent":"Outperform against market","confidence_score":0.534811}]},{"text":"Reevaluate Benelong as an investment as well, and so their actual value is lower than where it had been.","start_word":1084,"end_word":1102,"intents":[{"intent":"Evaluate portfolio value","confidence_score":0.19244201}]},{"text":"One of the things I did wanna sort of find out was how you sort of feel about your investment options and what sort of investing style kind of suits you.","start_word":1280,"end_word":1310,"intents":[{"intent":"Assess investment style","confidence_score":0.09277327}]},{"text":"So by having that been a long investment, the managed fund within your portfolio, they're more of an active manager. So we can look to replace them with another active manager.","start_word":1311,"end_word":1341,"intents":[{"intent":"Replace active managers with active managers","confidence_score":0.0003282226}]},{"text":"if you like, what I can do, I've got a couple of different portfolios that that's been working on that we can look at. One of those sorry.","start_word":1539,"end_word":1566,"intents":[{"intent":"Provide guidance","confidence_score":0.00007517639}]},{"text":"So if you're comfortable, I'm happy to look at all those different options Mhmm. and just come up with a recommendation. I can show you what I'm recommending, how it helps meet your goal and make your super work harder, the benefits to you, and then you get to decide whether you wanna take that. Does that sound okay? Yeah.","start_word":1740,"end_word":1799,"intents":[{"intent":"Discuss fund options and recommendations","confidence_score":0.0012796863}]},{"text":"and just come up with a recommendation. I can show you what I'm recommending, how it helps meet your goal and make your super work harder, the benefits to you, and then you get to decide whether you wanna take that. Does that sound okay? Yeah.","start_word":1754,"end_word":1799,"intents":[{"intent":"Update portfolio and recommendations","confidence_score":0.02665334}]},{"text":"Now the other thing to sort of look at is your insurances. Yep.","start_word":2089,"end_word":2101,"intents":[{"intent":"Review insurances","confidence_score":0.00058099907},{"intent":"Discuss insurances","confidence_score":0.021529092}]},{"text":"Then I'm hoping to reassess my expenses Yep.","start_word":2251,"end_word":2258,"intents":[{"intent":"Reassess expenses","confidence_score":0.370908}]},{"text":"and reduce my hours to try and get a single parent payment Okay.","start_word":2259,"end_word":2271,"intents":[{"intent":"Reduce hours","confidence_score":0.67246896}]},{"text":"that'll just take that little ex hopefully, the extra pressure off, but I'll be able to cover my expenses. We'll just live really modestly. Yeah.","start_word":2343,"end_word":2367,"intents":[{"intent":"Cover expenses","confidence_score":0.10791955}]},{"text":"Because if something happens to me, I need the cover as well. It's just at the moment.","start_word":2390,"end_word":2406,"intents":[{"intent":"Help with insurance","confidence_score":0.00019471529}]},{"text":"You do have you do have income protection there as well.","start_word":2534,"end_word":2544,"intents":[{"intent":"Provide income protection","confidence_score":0.010816449}]},{"text":"Because, yeah, no. Like, if you are off for, essentially, the waiting period, which is a thirty day time frame, and you're off for that Yep. thirty days consecutively, I will just go back and double check the p the PDF to make sure it is thirty days consecutively because normally they Yep.","start_word":2602,"end_word":2654,"intents":[{"intent":"Clarify waiting period","confidence_score":0.035113674}]},{"text":"just go back after the call and double check the product disclosure statement to check what their requirements are with how many days you have to be off Mhmm.","start_word":2692,"end_word":2720,"intents":[{"intent":"Check product disclosure statement","confidence_score":0.052108098}]},{"text":"And having a look, so you're with you wanting to drop hours, that means that, realistically, down the track, depending on what your income looks like, we could even look to reduce the income protection policy a Yeah.","start_word":2754,"end_word":2791,"intents":[{"intent":"Reduce costs","confidence_score":0.00488794}]},{"text":"That way, we're not making a drastic decision. We're assessing it in line with what you need, but because Mhmm. there are changes coming, you know, fairly close to the future that could make that could have a a greater effect on you than we just hold off, and we Yep. make those changes all at once. Does that sound alright?","start_word":3138,"end_word":3198,"intents":[{"intent":"Evaluate policy performance","confidence_score":0.00011401552}]},{"text":"That should cover my mortgage. That's Yep.","start_word":4217,"end_word":4223,"intents":[{"intent":"Cover mortgage","confidence_score":0.01062186}]},{"text":"Asset assets value on the house, we had 820,000. Have you had that valued recently as Hopefully. part of going Yeah. through this process? Yeah.","start_word":4445,"end_word":4469,"intents":[{"intent":"Discuss future asset valuations","confidence_score":7.9668587e-7}]},{"text":"So if I sell it, What it has is to it? be sold for over $8.45. But Okay. the real estate guy said to me he'd probably ever sell it between 9 and $9.50 easily. Oh, nice. Yeah.","start_word":4471,"end_word":4508,"intents":[{"intent":"Sell property","confidence_score":0.6173873}]},{"text":"After getting divorced the first time and going through the whole thing, I definitely chose my second husband very carefully, and we were together for about six years prior to getting married or being close to getting married. So I understand that.","start_word":4584,"end_word":4625,"intents":[{"intent":"Understand divorce","confidence_score":0.022833606}]},{"text":"Especially having kids, you've gotta protect everything. Yeah.","start_word":4626,"end_word":4633,"intents":[{"intent":"Keep children","confidence_score":0.004053309}]},{"text":"I'd love to just You're have the doing rest of really the year off. The rest of the year off sounds it'd lovely.","start_word":4772,"end_word":4794,"intents":[{"intent":"Make time","confidence_score":0.0024497313}]},{"text":"With your TPD cover, so total term disability, Yep. you do have a little bit less. It's $206,008.75. And, again, with CPD, we can claim incapacity against if you're super to have that released. So it actually $2.71 on top of that. Do you feel like you're pretty comfortable with that level of cover at the moment if you are unable to go back to work permanently.","start_word":4820,"end_word":4886,"intents":[{"intent":"Assess disability coverage level","confidence_score":0.008238575}]},{"text":"can kind of really go down that route and, yeah, go through what you need, what you want to be covered for, whether we increase it, decrease it, change it, just making sure that it it fits your your circumstances. Mhmm.","start_word":5176,"end_word":5216,"intents":[{"intent":"Assess insurance coverage","confidence_score":0.008606521}]},{"text":"on what we can now and then knowing what we should put forward so we're not making rash decisions so we can really assess the situation fully down the track. Does that make sense?","start_word":5494,"end_word":5527,"intents":[{"intent":"Evaluate insurance situation","confidence_score":0.021596601}]},{"text":"But just like your trauma policy, it tends to pay out a lump sum tax rate benefit if he is diagnosed with certain conditions. Or Yep.","start_word":6000,"end_word":6025,"intents":[{"intent":"Evaluate policy benefits","confidence_score":0.08075839}]},{"text":"At the moment, for any new advice, I'm just excluding kind of any additional contributions to Super just because, you know, from our conversations, you're not really in a position to be able to add more to Super as of yet, but Yeah.","start_word":6500,"end_word":6542,"intents":[{"intent":"Add to super","confidence_score":0.0018637852}]},{"text":"And I need to update your next of kin as well. So we still technically had Hayden down last year even though, you know, it's being separated. Did you want me to update your next of kin on our file to be your brother or somebody else?","start_word":6607,"end_word":6653,"intents":[{"intent":"Update next of kin","confidence_score":0.29168493}]},{"text":"The kids are so cute, honestly. They both came into the office the other week. That was so adorable. Oh, that just Going makes up you so sick. fast. Just makes you sick.","start_word":6888,"end_word":6920,"intents":[{"intent":"Discuss child's health","confidence_score":0.005618532}]},{"text":"I do only project over the next sort of five to ten years because there's so many changes with you being so young. But, realistically, retirement goal, we're still sort of working on trying to access super at the earliest possible opportunity, maybe Yep. 60, and income's about $1,000 a week. Is that still fairly appropriate retirement goal wise still? Yeah.","start_word":7176,"end_word":7236,"intents":[{"intent":"Plan retirement goals","confidence_score":0.0775392},{"intent":"Reach super","confidence_score":0.10093376},{"intent":"Provide retirement goal","confidence_score":0.00268323}]},{"text":"redraw it out if I need it. So it's sort of like for saving.","start_word":7395,"end_word":7408,"intents":[{"intent":"Redraw money","confidence_score":0.0058650365}]},{"text":"I use my offset account as a savings account permanently. Let's put my income just go straight into it. It just sits there, and I just use what I need to, and everything else just kinda there and Yeah. saves me a bit on interest. So using those savings accounts is a good idea, a great way to to make that easier for you. Yeah.","start_word":7411,"end_word":7475,"intents":[{"intent":"Use savings accounts","confidence_score":0.33364493}]},{"text":"I'll just make a note here with the insurances if you're okay, and just let me know if you think I should have something different here. But just goal wise, the insurances remain appropriate for the time being with the goal Yep.","start_word":7486,"end_word":7527,"intents":[{"intent":"Note insurances","confidence_score":0.041170128}]},{"text":"What I'll do is I'll make a I'll make a calendar invite for us to give you a call in three months' time, and we'll have that insurance conversation in a bit more detail. Yeah. Easy.","start_word":7568,"end_word":7603,"intents":[{"intent":"Schedule insurance call","confidence_score":0.009410674}]},{"text":"And estate planning wise, we're gonna update the will, make sure power of attorney and guardianship and things are all sorted.","start_word":7654,"end_word":7674,"intents":[{"intent":"Update will and will","confidence_score":0.070911}]},{"text":"I want him to be able to have a house so Yep. he's at least got a house, especially with the price of the houses at the moment. They go up so much.","start_word":7773,"end_word":7805,"intents":[{"intent":"Discuss house purchase and savings","confidence_score":0.000003718214}]},{"text":"It's still so it's just because it's rain heat. So once this rain band, I Yep. reckon, is gone, I think that it will start to be towards spring weather.","start_word":8811,"end_word":8840,"intents":[{"intent":"Monitor weather","confidence_score":0.018550526}]},{"text":"I've done most that's all good. I've done most of your risk profile questionnaire. I just had three questions to kinda update for you just Yeah. to make sure you are still in that your the correct sort of portfolio there.","start_word":8929,"end_word":8969,"intents":[{"intent":"Update portfolio","confidence_score":0.09974635}]},{"text":"When you think about the level of risk that you're taking in order to get the returns you're after, do you consider yourself comfortable taking on a high level of risk, a medium level of risk, or next to no risk knowing the returns are much smaller? Where would you see yourself?","start_word":8971,"end_word":9022,"intents":[{"intent":"Evaluate level of risk","confidence_score":0.016911015},{"intent":"Examine risk levels","confidence_score":0.000009261883},{"intent":"Evaluate optimal investment strategies","confidence_score":0.000009941834}]},{"text":"And the next one here is if we saw the markets fall by 20% in the next six months, how do you think you might be feeling? Are you probably optimistic about it being an investment opportunity, maybe smack some more money into the super fund and invest it? Are we likely to hold and wait, maybe call us and get some guidance, or are you more likely to be a bit worried and wanting to sell your investments to cash? I don't know.","start_word":9093,"end_word":9176,"intents":[{"intent":"Discuss market impact","confidence_score":0.00026969647}]},{"text":"It's crazy how one person has so much power. It's disgusting is what it is. Oh, But, it is.","start_word":9483,"end_word":9501,"intents":[{"intent":"Clarify power transfer","confidence_score":0.00034238753}]},{"text":"I think I'll use the moment to invest, and I'll just let it sit for a bit longer. Yeah.","start_word":9632,"end_word":9650,"intents":[{"intent":"Assess investment opportunities","confidence_score":0.0054549696}]},{"text":"Did you want me to book you in now so that we can come back in a few weeks and go through that together? Yeah.","start_word":9912,"end_word":9936,"intents":[{"intent":"Book appointment","confidence_score":0.38179794}]},{"text":"And to 12:30 Queensland you time is when we and generally book everything. Is that still suitable yeah.","start_word":10228,"end_word":10245,"intents":[{"intent":"Book appointments and materials","confidence_score":0.00004951257}]}]},"sentiments":{"segments":[{"text":"Hello. Catherine speaking. Hey, Catherine. It's Dana. Hello. How are you this morning? Well, I've got a cold, and I feel terrible, but that's okay. Oh, Now I'm are just you dragging I just went to the yeah. doctor. I've got some more medicine and some food. And then I thought I was getting some stuff taken away today, but super expensive. But now I'm not. Yeah.","start_word":0,"end_word":66,"sentiment":"neutral","sentiment_score":-0.17982500791549683},{"text":"I'm like, fuck. I have to borrow my ex's trailer and his car or something. I don't Oh, you're poor thing. You've got a lot going on at this moment.","start_word":67,"end_word":96,"sentiment":"negative","sentiment_score":-0.45344144105911255},{"text":"know.","start_word":97,"end_word":97,"sentiment":"neutral","sentiment_score":-0.1874092072248459},{"text":"Well, it sucks because I I've been on leave without pay because I keep getting sick and Yeah.","start_word":98,"end_word":115,"sentiment":"negative","sentiment_score":-0.4343981146812439},{"text":"a lot Wow. of it stress related. I think I told you this the last time we talked. Yeah. Yep. Been quite an Wow. ongoing saga. But, anyway, it's fine. It's Wow. all Is good. today is today okay to go through things and do your annual review, or did you wanna make Yeah. it another Enough. time when you're feeling better? Or No. I think well, you're just gonna tell me what is working and what isn't working. I am Yeah. really. Yeah. Basically, I I've I can had listen. a bit of a look at you're right. I've had a bit of a look at your BT, and I think I wanna go back and reassess BT and the investments within. Mhmm. Because this year, with everything, it's kind of been a bit up and down. It looks like we should probably update the advice, and there's some investments that aren't working very well at the moment. So I would like Yep. to just go back and maybe review all those for you. Yep. But what I'll do before I kinda go through all that in detail with you, I'll just quickly confirm moving forward. We do record our calls. Are you comfortable with Yep. me recording the call Yeah. moving forward? Yeah.","start_word":116,"end_word":330,"sentiment":"neutral","sentiment_score":-0.006650399416685104},{"text":"Beautiful. That's fine.","start_word":331,"end_word":333,"sentiment":"positive","sentiment_score":0.39963169892628986},{"text":"And I'd have to just do a really quick security check there for you. Just need to confirm Yep. your full name, your date of birth, and address there for me. Catherine Thomas. 19108219 West Haven Road, Halloran Hill.","start_word":334,"end_word":372,"sentiment":"neutral","sentiment_score":0.04100888594985008},{"text":"Oh, beautiful. Thank you so much for that.","start_word":373,"end_word":380,"sentiment":"positive","sentiment_score":0.6213459968566895},{"text":"I'll try Okay. to limit how much you have to talk. I'm Oh, so no. sorry. You're fine. I'll grab my water in a minute. I was just in the phone, and then I was just I'll get my phone out because I'll well, I because I knew you were gonna call me. Yeah. And then I Oh, was you like, oh, no. And then, yeah, I was literally hanging up from that person when you rang. So I was like, please oh, answer. you Anyway, poor thing, honestly. It's all good. I'll try to limit how much so yeah. I have I'm to talk just over as much everything, as Dana. we can. I'll be honest. Yeah. I I bet you are. You've had a lot. It's been a rough year and a bit, and it just seems to be stuck in that thing right for you, unfortunately. I'm so sorry. Yes. I know. It's like, can't we just move on from this? Yes. That would be nice. Yes. Yeah. Anyway, all Absolutely.","start_word":381,"end_word":554,"sentiment":"neutral","sentiment_score":-0.07257015258073807},{"text":"good. All good.","start_word":555,"end_word":557,"sentiment":"positive","sentiment_score":0.3533257246017456},{"text":"Get Well, a drink I'll and give you then we'll be right. yeah. Let me know when you're ready. You have a drink, and Yeah. You're all good. Yep. you're good? Alright. So lastly, when I did your annual review, your balance then was sitting at a 249,443. Looking Yep. at your balance as of the July 29, which is when the documents were originally put together, you're at originally put together, you're Yep. at two Yep. 71338. And having a look at that now, I'm just seeing if the updated one has your balance. Sorry. Oh, you're fine. And these are getting updated balance, and BT wasn't working properly this morning, so it was a little No. bit Inside.","start_word":558,"end_word":677,"sentiment":"neutral","sentiment_score":0.007608558423817158},{"text":"frustrating. No. We're not playing. We're not playing ball.","start_word":678,"end_word":686,"sentiment":"negative","sentiment_score":-0.379250705242157},{"text":"That's exactly right. We are not playing ball, mate. Alright. You can stay out there. It's Play not working the ball, mate. for me. That's okay. It's not bad. It's not bad. It's not bad. It's not gone down. That's all we care No. about, really. Correct. And it's not gonna Correct. get touched by my ex. And that's also That's what we care about.","start_word":687,"end_word":751,"sentiment":"neutral","sentiment_score":-0.01367247011512518},{"text":"that is the other good aspect to it. It's all protected.","start_word":752,"end_word":762,"sentiment":"positive","sentiment_score":0.3994277417659759},{"text":"Yes. Yes. The the the balance should have gone up a little bit more since then because we have seen a little bit of an increase in things. Mhmm. Yep. But when I kinda look at your portfolio as a whole, in the last couple of years, we have seen some really good returns. It's not been bad at all. But Yeah. this last twelve months, with everything that has been going on with the, you know, US and the run, what were the ups and downs in the market, and, obviously, here in Australia with high inflationary rates there as well, the investments have been affected. So Mhmm. your return for the last twelve months after fees, you're up only by 2.42%. It's a very small increase on last year, and it has a lot to do with what's been happening globally. Yes. But I've also had a bit of a look, and there's one of your underlying investments that's no longer performing very well. So, Bart has originally put you in for then along Australian equities investment, and that's a managed fund. Yeah. It's an actively managed managed fund. The investment manager is supposed to be able to try and oh, no. They're not guaranteed to, but they're trying to outperform against the market, essentially trying to Yes. get greater levels of return.","start_word":763,"end_word":987,"sentiment":"neutral","sentiment_score":0.029758118093013763},{"text":"They haven't been able to do so this year, and we actually found out that one of their underlying investments, corporate traveler, is now on a trading halt and essentially being investigated.","start_word":988,"end_word":1019,"sentiment":"negative","sentiment_score":-0.46738401055336},{"text":"So Oh.","start_word":1020,"end_word":1021,"sentiment":"neutral","sentiment_score":-0.29125458002090454},{"text":"we wanna look at swapping everyone out of that investment as soon as as soon as we possibly can just because it's now essentially, Benelon had to go back and reevaluate corporate travel within their investment portfolio, which meant the market had to go back and re re one more the word I'm missing just completely gone out of my head.","start_word":1022,"end_word":1082,"sentiment":"negative","sentiment_score":-0.3551127016544342},{"text":"Sorry.","start_word":1083,"end_word":1083,"sentiment":"neutral","sentiment_score":-0.3269374668598175},{"text":"Reevaluate Benelong as an investment as well, and so their actual value is lower than where it had been. And that is part of the reason your portfolio hasn't really performed as well as we would like this year was that one has sort of come down.","start_word":1084,"end_word":1130,"sentiment":"negative","sentiment_score":-0.4262764155864715},{"text":"Sort of everything was going really nicely up until kind of March, April this year, then we saw, Mhmm.","start_word":1131,"end_word":1149,"sentiment":"neutral","sentiment_score":-0.19101852178573608},{"text":"you know, the market fluctuations with what was happening globally. And then also Benelong have this problem occurring with it.","start_word":1150,"end_word":1169,"sentiment":"negative","sentiment_score":-0.3677620589733124},{"text":"So we are sort of taking steps each time we do a review to move everyone out of Benelong. I would like to, if you're comfortable, also look at whether BT remains appropriate for you or whether we look at moving to a different fund. Are you comfortable with me doing all that research and maybe assessing the sleeper as well as the investment? Yeah. Absolutely. I mean, that's Yep. why I went with you guys, like, with Bart anyway so that you do Yeah.","start_word":1170,"end_word":1254,"sentiment":"neutral","sentiment_score":0.011884912848472595},{"text":"all that and put it made the money work as best as it Absolutely.","start_word":1255,"end_word":1268,"sentiment":"positive","sentiment_score":0.40044423937797546},{"text":"can. Absolutely. So I'll review the super and the investments there. One of the things I did wanna sort of find out was how you sort of feel about your investment options and what sort of investing style kind of suits you. So by having that been a long investment, the managed fund within your portfolio, they're more of an active manager. So we can look to replace them with another active manager. Active managers are meant to be trying to outperform against the market, get a greater level of return. You are young enough to still have active managers in your portfolio, but there is no guarantee they're going to be able to outperform against the market. Alternatively, I could look to switch that with something a bit more lower cost, more of a passively managed fund that tracks a certain indices within the market, could help to lower your overall risk by diversifying your portfolio, but could also be cheaper as well, maybe Mhmm. keep more I fees in your in your super working mean, harder for you. What would you sort of like me to focus on? What sounds important to you? making sure we're making money somehow. Making money. Yes. I'm That's okay. I've got if whatever it would yeah.","start_word":1269,"end_word":1482,"sentiment":"neutral","sentiment_score":0.16517452770304458},{"text":"I trust you, I'd like to do what you think is Yeah.","start_word":1483,"end_word":1494,"sentiment":"positive","sentiment_score":0.3839994966983795},{"text":"probably best in my with my Yeah. circumstances. So, Absolutely. you know, single Yep. mother, Perfect.","start_word":1495,"end_word":1510,"sentiment":"neutral","sentiment_score":0.1959434449672699},{"text":"need to have super.","start_word":1511,"end_word":1514,"sentiment":"positive","sentiment_score":0.3447917401790619},{"text":"Absolutely. Sorry. However This is that's what you're gonna gonna work. have to fall back on. Yeah. Of Yeah. course. Of course. Well, Yep. if you like, what I can do, I've got a couple of different portfolios that that's been working on that we can look at. One of those sorry. One of those does have an active management component in there for you, and the other one doesn't. I could look at sorry.","start_word":1515,"end_word":1589,"sentiment":"neutral","sentiment_score":0.017458751797676086},{"text":"Both of those are gonna hiccup.","start_word":1590,"end_word":1595,"sentiment":"negative","sentiment_score":-0.3885042071342468},{"text":"I do apologize. You're wrong. I could look I could look at both of those if you like and look at, obviously, the capital gains consequences for switching out and changing because you'll see if I just like you does a tax return every year. So when we do switch investments, your super fund does have to pay capital gains tax and things like that. So when I am researching the different investment options, I do focus on and look at the the cost of the portfolio, the admin fees, the capital gains consequences. If you, you know, if your fund has to pay capital gains, you know, how long does it take the the fund to make that money back, what the past performances of the portfolios, and how it can kinda benefit you over the next five to ten years as well.","start_word":1596,"end_word":1739,"sentiment":"neutral","sentiment_score":0.038773502533634506},{"text":"So if you're comfortable, I'm happy to look at all those different options Mhmm. and just come up with a recommendation. I can show you what I'm recommending, how it helps meet your goal and make your super work harder, the benefits to you, and then you get to decide whether you wanna take that.","start_word":1740,"end_word":1794,"sentiment":"positive","sentiment_score":0.5600240230560303},{"text":"Does that sound okay? Yeah. Yep. Oh, good. I'm aging as well. Yep. No. No. That's That's absolutely his farm. Because yeah. I think, Yeah. originally, Beautiful. I just told Bart to do what he does.","start_word":1795,"end_word":1830,"sentiment":"neutral","sentiment_score":0.12024718523025511},{"text":"Beautiful.","start_word":1831,"end_word":1831,"sentiment":"positive","sentiment_score":0.4814321994781494},{"text":"Yeah. Yeah. Yeah. Well, you're still definitely doing that. We're just we're trying to sort of as we go through and do the annual reviews, move everyone out of that along to try and, you know, alleviate that because that investment's no longer performing. And every so often, every now and then, it's good to update the portfolio as well because what was working back when you came on board originally does Yeah. need to be updated every now and then to keep the portfolio working harder. So and Yep. it looks And like that the funds yeah. yeah. And Sorry. that's why I guess I'd go with you because if you just have Yeah. it in a regular piece of fund anyway, they do that anyway, but not to the extent that you guys Yeah. are Yeah. Definitely. Yeah. Absolutely. We're certainly a lot more scrutinized than than industry funds are, so we do have to justify what we're putting you in under. and make sure it is working for you and and Mhmm. update Yeah. it more regularly than than they definitely do.","start_word":1832,"end_word":2016,"sentiment":"neutral","sentiment_score":0.08270914852619171},{"text":"So I'm I'm happy to go back. I'd love to look at that for you.","start_word":2017,"end_word":2031,"sentiment":"positive","sentiment_score":0.6362993717193604},{"text":"I'll update the advice. It just takes a couple of weeks for me to complete that, and then I'll come back, and we'll go through the advice document together. You can let me know what you're comfortable with Mhmm. and, yeah, decide whether you take the advice or not.","start_word":2032,"end_word":2080,"sentiment":"neutral","sentiment_score":0.0924262538248179},{"text":"Easy E done. v. E Fantastic. v.","start_word":2081,"end_word":2087,"sentiment":"positive","sentiment_score":0.45745864510536194},{"text":"Yep. Now the other thing to sort of look at is your insurances. Yep. So with the current cover you have at the moment, your trauma policy is still on hold. We did sort of talk about holding that for six months to start with, but basically left it on hold. You don't have to put it back or take it off the premium holiday, they call it, until March next year if you wanna keep it on there a bit longer. Do you feel like keeping the trauma on hold a bit longer is where you wanna be to save that premium coming out of your bank account? Just at the moment, because what Yep. I'm I'm about to do so you have the big picture. So I'm Yep. about to pay my apps out so that'll financially settle hopefully by the end of the month. It Yep. goes to call the judge next week, so I'm hoping that Yep. that's done. Then I'm hoping to reassess my expenses Yep. and reduce my hours to try and get a single parent payment Okay.","start_word":2088,"end_word":2271,"sentiment":"neutral","sentiment_score":-0.042431607842445374},{"text":"so Perfect.","start_word":2272,"end_word":2273,"sentiment":"positive","sentiment_score":0.34974783658981323},{"text":"that I'm not well, yeah, so that I'm not sending my son to us every day because he's not coping with the day. So I'm I kinda need to change what Yeah. I'm doing to support him. And I was like, well, that's what the link's there for. So if I can reduce my hours to get that additional benefit of a Yeah. of a health care card, Yes. that'll just take that little ex hopefully, the extra pressure off, but I'll be able to cover my expenses. We'll just live really modestly. Yeah. But if I can then afford that $50 a month or whatever it was, then I'll just chuck it back on. Because if something happens to me, I need the cover as well. It's just at the moment. Mhmm. That's it. Yeah. Yeah. Absolutely. I'd always sort of rather say let's keep it on hold for a little bit longer rather than go down the path of cancellation yet. Because canceling is one thing, but then getting it back to Getting another and it back to your another. health could have changed. Yeah. Correct. So And I'm I'm I'm off at the moment because, like, I'm pretty sure it's my mental health that's causing me to be sick, but yep. I you know, it's one of those weird weird things that we can't really put a relation Yeah. on. Yeah.","start_word":2274,"end_word":2507,"sentiment":"neutral","sentiment_score":-0.10473221209314136},{"text":"And I was like, I can't even if I had my trauma cover, I just couldn't have used it.","start_word":2508,"end_word":2526,"sentiment":"negative","sentiment_score":-0.3808247745037079},{"text":"I don't think anyway. So No. yeah. You do have you do have income protection there as well. So how long have you been off work for at the moment? It's just been sporadic on and off. So I had Oh, okay. So not consistent. Yeah. No. Yep. No. No. Because if I was off to say a month, I probably would've rung you instead. What does my income protection do for me? Yeah. Absolutely. Because, yeah, no. Like, if you are off for, essentially, the waiting period, which is a thirty day time frame, and you're off for that Yep. thirty days consecutively, I will just go back and double check the p the PDF to make sure it is thirty days consecutively because normally they Yep. have, like however, if if we're, like, sporadically within that thirty days, as long as you're off for, like, fourteen out of, you know, twenty days or something, sometimes you can make that condition. So I'll Okay. just go back after the call and double check the product disclosure statement to check what their requirements are with how many days you have to be off Mhmm. consecutively versus sporadically to be able to meet that waiting period. But Yes.","start_word":2527,"end_word":2733,"sentiment":"neutral","sentiment_score":-0.05463423579931259},{"text":"because, yeah, your income protection is definitely there and a good thing to be able to fall back on.","start_word":2734,"end_word":2752,"sentiment":"positive","sentiment_score":0.599442720413208},{"text":"Mhmm. And having a look, so you're with you wanting to drop hours, that means that, realistically, down the track, depending on what your income looks like, we could even look to reduce the income protection policy a Yeah. little bit because you may not need to be assured for as much as what you currently are, which could also reduce the cost a bit a little bit for you. Yeah. Yep. But at the moment, I'm just playing at the certificates of currency. So with the income protection at the moment, you've got thirty days waiting. It's a five year benefit period. The current sum or monthly benefit that you're covered for is $6,298. So if you're off Mhmm. work, that's free tax, unfortunately, so it tells me there is That's income fine. tax in that. So Yeah. you'd Yeah. probably get, I'd say, a bit over $5 on a monthly basis. It's it's kinda Yeah. help with expenditure if you're off and on a claim. But having the income wise, we had you on and I know you were due for an income crate increase this year. You were on a 106,034 last year, and you were due to go up to about a a 112,000 this year. Have you had that increase? I think it's this pay. I'll This have pay. a look. I think Beautiful. it's this pay, but yeah. But a 106 is fine.","start_word":2753,"end_word":2991,"sentiment":"neutral","sentiment_score":0.019963573664426804},{"text":"106 is fine. Beautiful.","start_word":2992,"end_word":2995,"sentiment":"positive","sentiment_score":0.4256459176540375},{"text":"Because, I mean, based on covering you for up to 70% of the income based on a 106,000, the monthly benefit required for that is 6,185. So with 6298, you're a little bit over insured for the 106, but then you're also a little bit under insured for the income based on a 112,000. I know increasing Yeah. it means going through medicals and things, but then if you're also looking to decrease hours shortly to get some Centrelink benefits there as well to help you, it might not be worth increasing the policy. We may just hold off, leave it as is for time being, and then come back in a few months and reassess your income and whether Yep. we reduce the income protection benefits then. Does that make sense? Does that sound okay? Yep. That makes sense. Yep.","start_word":2996,"end_word":3136,"sentiment":"neutral","sentiment_score":-0.014578202065635235},{"text":"Beautiful.","start_word":3137,"end_word":3137,"sentiment":"positive","sentiment_score":0.5422539710998535},{"text":"That way, we're not making a drastic decision. We're assessing it in line with what you need, but because Mhmm. there are changes coming, you know, fairly close to the future that could make that could have a a greater effect on you than we just hold off, and we Yep. make those changes all at once. Does that sound alright? Mhmm. Yep.","start_word":3138,"end_word":3200,"sentiment":"neutral","sentiment_score":0.137349471449852},{"text":"Perfect.","start_word":3201,"end_word":3201,"sentiment":"positive","sentiment_score":0.3462313413619995},{"text":"Perfect. Sorry. I'm trying to limit how much you have to talk. I'm so sorry. No. No. No. You're fine. I'm eating. I'm like, if I eat You're good. if I eat, it'll just stop me from coughing, and I'm Yep. eating and drinking. In that way, I can talk more. I know. It's stupid. Nice. Nice. No. No. You enjoy it. Take any chance you can.","start_word":3202,"end_word":3268,"sentiment":"neutral","sentiment_score":0.0061834026128053665},{"text":"It's all good.","start_word":3269,"end_word":3271,"sentiment":"positive","sentiment_score":0.3661772608757019},{"text":"And then I'm going back to bed. With the sounds like a plan.","start_word":3272,"end_word":3284,"sentiment":"neutral","sentiment_score":0.23319673538208008},{"text":"I think that's a good idea.","start_word":3285,"end_word":3290,"sentiment":"positive","sentiment_score":0.39400559663772583},{"text":"Yeah. With the life cover you have at the moment, the current sum insured is 413,751. With the beneficiary, so we were looking to I think last year, because you had Hayden and Michael on there, We do need to maybe look at updating the beneficiaries. What Yeah. sort of what do you want to happen to your life cover and your super if you were to pass away? Which, ultimately, my son should get it. Right? Yep. But The only problem is they don't pay it to children 18 directly, so it would Exactly. have to go through the Guardian. Yeah. Which would well, yeah, which I would that would be his father. Yes. But but, see, I wouldn't want that his father to get that. So I'd much prefer my brother to get that and then be able to pay the bills and look after Kelly financially that way. I don't know if I can do that, Yep. but You can. We just have to do it a different way. yep. So, Michael's your brother. Is that right? Yeah. Yep. Yep. Yep. Yep. So what we can do with your beneficiaries on both your life insurance and your super is we can nominate your legal personal representative, which means that in the event of you passing, the funds are directed straight to your estate. Do you have a will? Have you recently updated your will? No. Because that's the other part of this component is that we would just need to get a will done up. You can do a Mhmm. will kit or have a solicitor do have a will. The other thing why I do sort of I can look at and get you some information on is you can get a will done through, like, the local the government trustees of every state can help to do up local wills with solicitors and fairly cheaply as well. I could have a look at the South Australian version for you to find out where that is and roughly what the cost might be. And they can do those things over the phone. Sometimes there's fees of 50 or a $100, and sometimes, you know, a little bit more. But then once we set your beneficiary as legal personal representative, there just needs to be a willing place that directs Okay. the funds through to You your got brother a person? Okay. for, yeah, for for the purpose of booking after Kelly. So Yeah. it's really important the will is done up because if a will is not done up with the beneficiary being changed, Yep. the money goes to the estate, but then you're still in test date. So they still go to the Yep. Yeah. Good school, to doctor. the probate Good job. process. Yeah. Yep. Which means Hayden could still end up with the money. So that is one way that we can do that. Do you want me to hold off on the beneficiaries at the moment, or do you want me to get that started straight away? No. Hold that as well because I'll speak to my Mhmm. lawyer when I go back to her Yep. and be like, I had a week because I did have a will sitting in one of the solicitors in Orange. So but I needed a new one because I've had a child, and I just haven't done it. So maybe she'll just do one up for me Yep. Yep. Yeah. as Absolutely. part of, like, She might my do settlement. something nice and cheap and just add it into the settlement. Yeah. Correct. Yep. He Yep. won't do anything And nice then and just sweet, let but he don't do anything. I've look. already questioned her on a couple of things.","start_word":3291,"end_word":3926,"sentiment":"neutral","sentiment_score":0.020588912268948253},{"text":"I don't think I should be paying that. She's like, oh, well, I might have to fuck. Oh, that's not fair.","start_word":3927,"end_word":3947,"sentiment":"negative","sentiment_score":-0.5058156251907349},{"text":"No. Anyway, Yeah. But should've no. become Look. a lawyer. I I get it. I'm gonna yeah. God. But, I'm no, not a that's buddy. okay. I'll I'll hold off on the beneficiaries for now. I'll note your goal is to make sure the funds are directed so that Kelly receives the full benefit, Yes. and I'll hold off on sending any beneficiaries until we kind of update. I'll also add that as the advice document for you, so I'll take into account the beneficiaries and how to direct that through and make sure that's all Yep. accounted for as part of the advice document for you. Okay? Because I think I think we talked about getting a bill last year, and I didn't do it. So yeah. No. That's okay. You've had a lot going on. It's all good. That's why I do the review with you every year and just keep bringing the same thing up every time. No. Have you done Night. this? I'm No.","start_word":3948,"end_word":4115,"sentiment":"neutral","sentiment_score":-0.006978225894272327},{"text":"sort of like everyone's nagging wife.","start_word":4116,"end_word":4121,"sentiment":"negative","sentiment_score":-0.3599081039428711},{"text":"No.","start_word":4122,"end_word":4122,"sentiment":"neutral","sentiment_score":-0.15993958711624146},{"text":"Very godmother. Very godmother. I love that one. Thank you.","start_word":4123,"end_word":4132,"sentiment":"positive","sentiment_score":0.7019388675689697},{"text":"Yes. I think that's it.","start_word":4133,"end_word":4137,"sentiment":"neutral","sentiment_score":0.24946318566799164},{"text":"That you All like good.","start_word":4138,"end_word":4142,"sentiment":"positive","sentiment_score":0.37005671858787537},{"text":"admin in order. Let's do this. Oh, yeah. Okay. Absolutely. Absolutely. So with the life benefit at the moment, the 413,000 at $7.51, do you feel like that's enough cover in the event that you do pass? The usage benefit is also paid out on top of that as well. So that's an extra $2.71 on top of it. So we're looking at, what, $6.76 $84.06 685,000 all up as a death benefit. Yeah. That should cover my mortgage. That's Yep. what it needs to cover. Right? Yeah. Well, how much is the mortgage at the moment? Well, I don't know. Because that's what's about to get paid. We're still I'm in going this through little all group that. at Yep. the moment. Yeah. Yeah. Yeah. Yeah. That's okay. I think last year, we had it noted down as 200,000, but that was sort of prior to the settlement of everything going through. Yeah. And it'll be double at least. Yeah. It'll be It'll double be about at least. it'll Okay. be about No 400 worries. at least. Yeah. I reckon. Okay. Beautiful. I mean, give give or take, if anything did happen with the way it's sort of all being structured, your with your life benefit and your super paid out, if you've got a rough a rough mortgage about 400,000, we'll pay that off. Yeah. Then, obviously, your house could be sold off, and any of the proceeds could then be, you know, put through trust or paid to Michael to look after Kelly moving forward. Yeah. Or So rent it it it out or whatever or yeah. yeah. Yeah. Correct. I guess Rent it all out of that and stuff. keep it keep it as an income project producing asset form for in the future. Absolutely. Yeah. All good. Asset assets value on the house, we had 820,000. Have you had that valued recently as Hopefully. part of going Yeah. through this process? Yeah. So if I sell it, What it has is to it? be sold for over $8.45. But Okay. the real estate guy said to me he'd probably ever sell it between 9 and $9.50 easily. Oh, nice. Yeah. A 9 Yeah. 50.","start_word":4143,"end_word":4511,"sentiment":"neutral","sentiment_score":0.05817655249824369},{"text":"Fantastic. Great.","start_word":4512,"end_word":4513,"sentiment":"positive","sentiment_score":0.6064329147338867},{"text":"If I wasn't looking at that figure going, would that give you more money? Well yeah. Yeah. Yeah. Yeah. No. And And I'm will looking the at household be in your your name it after it all this? But it's all that is in my name. That's the thing. It's Yeah. always. Okay. Yep.","start_word":4514,"end_word":4567,"sentiment":"neutral","sentiment_score":0.04018376022577286},{"text":"Perfect.","start_word":4568,"end_word":4568,"sentiment":"positive","sentiment_score":0.34730252623558044},{"text":"Yep. Yes.","start_word":4569,"end_word":4570,"sentiment":"neutral","sentiment_score":0.2067956179380417},{"text":"That's all good.","start_word":4571,"end_word":4573,"sentiment":"positive","sentiment_score":0.3661764860153198},{"text":"Won't happen again. No. No. No. I I completely understand. After getting divorced the first time and going through the whole thing, I definitely chose my second husband very carefully, and we were together for about six years prior to getting married or being close to getting married. So I understand that. Especially having kids, you've gotta protect everything. Yeah. Yep. But you've only gotta live with them, and I'm like, yeah. You'll be so used to your own space and the quiet. I'm like, I'm never having another joint bank account, and I'm never leaving someone permanently ever again until we're old and we want to Yeah. live in a car. Yeah. Yeah. Absolutely. That's my plan Yep. because I'm not having any more children. Absolutely. No. That's all good. I stopped after mine. Yeah. You must get some great stories, ain't it? I do. Yep. I Yep. do, but no. As as long as you're looking after you moving forward, that's all that really matters. You've been through one hell of a year and a half. So this is a it's time We're getting for you to there. look after you and Kelly. Yeah. Yeah. Yeah. I'd love to just You're have the doing rest of really the year off.","start_word":4574,"end_word":4785,"sentiment":"neutral","sentiment_score":-0.015431608073413372},{"text":"The rest of the year off sounds it'd lovely.","start_word":4786,"end_word":4794,"sentiment":"positive","sentiment_score":0.39814263582229614},{"text":"be Wouldn't that be it'd be good, wouldn't nice?","start_word":4795,"end_word":4803,"sentiment":"negative","sentiment_score":-0.4002792537212372},{"text":"it? Yeah. Need to It'd find be a sugar great. bottle. Yeah. Yeah. Mhmm.","start_word":4804,"end_word":4817,"sentiment":"neutral","sentiment_score":-0.0642370879650116},{"text":"All good.","start_word":4818,"end_word":4819,"sentiment":"positive","sentiment_score":0.33731991052627563},{"text":"With your TPD cover, so total term disability, Yep. you do have a little bit less. It's $206,008.75. And, again, with CPD, we can claim incapacity against if you're super to have that released. So it actually $2.71 on top of that. Do you feel like you're pretty comfortable with that level of cover at the moment if you are unable to go back to work permanently. I think so. Yeah. Yep. That's okay. We can always look to review these demographic if you want, like, when your circumstances change or, you know, after you've kinda gone through all the settlement process and things are settling down a little bit, If you wanted to then come back and we talk more about the level of cover, really, you know, look at it a bit deeper, we can absolutely do that. Not a problem at all. Yeah. Yeah. Okay. Cool. Yeah. I don't wanna overwhelm Mhmm. you with too much, so Well, it'll you go in one wanna mirror take and out it the other at yeah. the moment. I need to retain something. Yeah. Yeah. Cool. Absolutely. And, I mean, leave having a level of cover. So at the moment with the TBD, it's currently with your super balance on top of that, it's about $4.77 3 pay $4,478,000, which isn't bad and, you know, realistically, could cover the the mortgage if anything happened to you and you weren't able to go back to work. You also Yeah. do and as much as trauma's on hold at the moment, you also have trauma to fall back on once that comes off the premium holiday. And in the short term, having your income protection if you really if you can't go back to work and you made that condition to to access the or to claim on your income protection as well. So the benefits aren't bad at the moment.","start_word":4820,"end_word":5138,"sentiment":"neutral","sentiment_score":0.03524143248796463},{"text":"They are sort of, you know, giving you a base.","start_word":5139,"end_word":5148,"sentiment":"positive","sentiment_score":0.3713186383247375},{"text":"And then once you go through settlement, once you know what your mortgage looks like, what you need, what your income looks like as well, We Yeah.","start_word":5149,"end_word":5175,"sentiment":"neutral","sentiment_score":0.1603531539440155},{"text":"can kind of really go down that route and, yeah, go through what you need, what you want to be covered for, whether we increase it, decrease it, change it, just making sure that it it fits your your circumstances.","start_word":5176,"end_word":5215,"sentiment":"positive","sentiment_score":0.3350686728954315},{"text":"Mhmm. I just think for for now, holding it as is would probably be appropriate because, yeah, if you're gonna go through that change and drop hours, the income will drop, but then sampling is a benefit that you have as well. And Yeah. your mortgage is probably gonna increase very shortly, so we just take all those as a debt into play in in the next few months for Yeah. you. Does that sound alright? Yeah. And Yep. that's what I was thinking about. Oh, just gotta look at everything together once I get this settled. Yeah.","start_word":5216,"end_word":5313,"sentiment":"neutral","sentiment_score":0.1573774814605713},{"text":"Yeah. Absolutely. Well, I'll work on your super for the moment.","start_word":5314,"end_word":5324,"sentiment":"positive","sentiment_score":0.34628239274024963},{"text":"Keep your insurances a little bit longer as they are. And then when you're ready, you let me know, and I'll come back, and we'll talk about the insurance levels in a lot more detail. You'll be able to think about what what's important to you as well knowing what the level of cover you have now is. And as your circumstances change, thinking about if I wasn't able to go to work, what would I need? What would I have to cover? Yeah. You know, if I was to pass away, how do I want things structured? What do I want, you know, the money to look like, and what kind of support do I want for Kelly in the future? So Yeah. it's just, yeah, Yep.","start_word":5325,"end_word":5452,"sentiment":"neutral","sentiment_score":0.1650398224592209},{"text":"those little things that you'll be able to think about a little bit clearer. I'm also a big believer in doing things in smaller increments as well. It's just not overwhelming you with too much, just sort of working Yeah.","start_word":5453,"end_word":5492,"sentiment":"positive","sentiment_score":0.4364052712917328},{"text":"on what we can now and then knowing what we should put forward so we're not making rash decisions so we can really assess the situation fully down the track. Does that make sense? Yep. Yep.","start_word":5493,"end_word":5528,"sentiment":"neutral","sentiment_score":0.06548860669136047},{"text":"Beautiful. Excellent. So your insurances are pretty good for the moment. We'll as I said, we'll assess those down the track when you've got the settlement sorted and you, you know, work out what you wanna do with WorkWise.","start_word":5529,"end_word":5567,"sentiment":"positive","sentiment_score":0.4735065996646881},{"text":"And in your annual review pack, you've got a copy of those levels of covers and Yes. the the certificates of currency as well. So you can have a a bit of a look through those, save them down if you want you to kinda hold as a bit of a guide. These insurances I'm just double checking. They should be indexed every year as well. Yes. They are. Yep. Yeah. They are.","start_word":5568,"end_word":5640,"sentiment":"neutral","sentiment_score":0.20321746170520785},{"text":"They definitely are.","start_word":5641,"end_word":5643,"sentiment":"positive","sentiment_score":0.458712100982666},{"text":"So they will increase slightly over time as well, which means that the amount you pay for them is gonna increase, but you also get a little bit of extra cover each year without any additional underwriting, which is a little bit of a benefit, especially, you know, as you are going through a lot right now. Yep.","start_word":5644,"end_word":5701,"sentiment":"neutral","sentiment_score":0.2838471829891205},{"text":"Excellent. All good.","start_word":5702,"end_word":5704,"sentiment":"positive","sentiment_score":0.37226131558418274},{"text":"Do you do you have any questions on No. any of what I have gone through so far? Sorry. No. No. You're right. No. I think it'll make sense, Yeah. really. Give All me good. a little bit to think about Beautiful. too that I've not actually thought about, like, at all. Yeah. What Yeah. happens if I die? Yep. Yep. Which is Yep. kind of oh, it's I actually ask quite that question important. a lot. Yeah. Like, Yep. Yep. will the money that I've got there cover everything to leave Mhmm. Ellie with no debt, but potentially an income stream? Yeah. Yep. Yep. Absolutely. Absolutely. Yep. And there's other things that we can look at. Like, you've got your trauma policy, but down the track, if you want to, we can also look at additional child trauma policies that cover Kelly in the event that he is diagnosed with, say, a major traumatic condition or an illness or blindness or things like that. Yeah. And the benefit to having child trauma policies put in place early on is that when they generally get to a certain age, depending on the policy provider between the ages of 16 to 18, the policy can then be credit converted into an adult life policy. And because the child has this policy for so long, they've had no real health conditions. It kinda gives them a start on having a life policy that is, you know, paid out by the super initially. But it's you know, there's no loading or exclusion on the policy. There's very little underwriting for child trauma as well. So if you wanted to look at things like that, it is an out of pocket expense. You can't Yes. hold it inside super. But just like your trauma policy, it tends to pay out a lump sum tax rate benefit if he is diagnosed with certain conditions. Or Yep. as I much as I hate to put this one out there, if he was to pass Yes. away, it can also provide a benefit to you in that instance as well. So it acts as a bit of a child life policy, which is a benefit you don't really have on your policies for him as well. So Yeah. Yeah. that's just something else to think about. It is Yeah. another expense to think about, but something for bit of food for thought for you as well. Yeah. Yeah. Good.","start_word":5705,"end_word":6116,"sentiment":"neutral","sentiment_score":0.07720304658417183},{"text":"All good.","start_word":6117,"end_word":6118,"sentiment":"positive","sentiment_score":0.3909922540187836},{"text":"It's not not the nicest thing to sort of bring up and put out there, but it is something Yeah. that does happen. So I do like to sort of make put that out there. And whilst you are kind of reassessing everything for yourself and Kelly and putting everything in place to kind of, you know, make sure your lives moving forward are both looked after and cared for and and sorted. It's just something to maybe think about as well. Yes. Yeah.","start_word":6119,"end_word":6202,"sentiment":"neutral","sentiment_score":0.1928820013999939},{"text":"Excellent. All good.","start_word":6203,"end_word":6205,"sentiment":"positive","sentiment_score":0.5278126001358032},{"text":"Didn't know All you could even do that all for next good. week. Yeah. No. There's lots of things. I mean, when you weigh it up, you could basically ensure every part of your life is a health, but your lives and your children's lives are some of the most important things out there. So, yeah, Yeah. we can definitely look at those sorts of aspects for you. Easy. Just to go through and update a few other details for you, your Volkswagen Tiguan, you still have that vehicle? Yes. Yes. That is Yes.","start_word":6206,"end_word":6299,"sentiment":"neutral","sentiment_score":0.03670254722237587},{"text":"staying Beautiful. as long as it can stay.","start_word":6300,"end_word":6307,"sentiment":"positive","sentiment_score":0.3559322655200958},{"text":"As long as it still Excellent.","start_word":6308,"end_word":6313,"sentiment":"neutral","sentiment_score":0.3189396262168884},{"text":"works. Excellent.","start_word":6314,"end_word":6315,"sentiment":"positive","sentiment_score":0.4523586332798004},{"text":"Asset value we had on that last year was about 69,556. What sort of value would you put on the Tiguan now? I don't know. It's probably 60. Oh, if I had to replace it, I have no About idea. 60? That's okay. I have no idea. Even Actually what sort of value is it for you? If if you had to sell it, what would you want for well, probably 60 at least. it? Yes. Yeah. I mean, I just was at the dealership the other day, and there's a really nice one sitting there, but they're 83,000.","start_word":6316,"end_word":6414,"sentiment":"neutral","sentiment_score":-0.05982324108481407},{"text":"Fuck.","start_word":6415,"end_word":6415,"sentiment":"negative","sentiment_score":-0.435934841632843},{"text":"Yeah. Wow. But I think that I think that I think that was the the Tayron hybrid, which is the same size Yep. as what I've got. Yeah. Oh, geez. Yeah. Yep. No. That's okay. God. All good. Yeah. I've got content at 200,000. Would you keep content valued about the same thing? Yep. Yeah.","start_word":6416,"end_word":6470,"sentiment":"neutral","sentiment_score":-0.004997074604034424},{"text":"Beautiful.","start_word":6471,"end_word":6471,"sentiment":"positive","sentiment_score":0.3517596125602722},{"text":"Excellent. And any other assets or liabilities that we need to maybe add in that we didn't have last year? Yep. I don't think so. Nope. Not okay. At the moment, for any new advice, I'm just excluding kind of any additional contributions to Super just because, you know, from our conversations, you're not really in a position to be able to add more to Super as of yet, but Yeah. That's still something right. we wanna maybe look at down the track when things Yep. change for you. Is that right? Yep. Yep. Yeah.","start_word":6472,"end_word":6566,"sentiment":"neutral","sentiment_score":-0.04734850988576287},{"text":"Beautiful.","start_word":6567,"end_word":6567,"sentiment":"positive","sentiment_score":0.5239332318305969},{"text":"Yep. Yep. Yep.","start_word":6568,"end_word":6570,"sentiment":"neutral","sentiment_score":0.15953503549098969},{"text":"Beautiful. Excellent.","start_word":6571,"end_word":6572,"sentiment":"positive","sentiment_score":0.6300033330917358},{"text":"And any changes I know you're about to sort of look at dropping hours at work, but any changes to your role, any promotions that you've gone through? No. No. No. That's okay. Nope. And I need to update your next of kin as well. So we still technically had Hayden down last year even though, you know, it's being separated. Did you want me to update your next of kin on our file to be your brother or somebody else? Well, it's either my brother or my mom. But I figured my brother should Who outlive would you my prefer? mom. Yeah. Yeah. Did you want me to put Michael down as your next of kin on our file? Yeah. Yep. You Yep. know, he's Beautiful. do you need his I phone mean, number if I as well? Oh, look. Worst worst I do. case If scenario. you remember it. Yeah. I don't, but I can get it. I can get it. I was like, worst case Yeah. scenario, you Thanks. know, thank you. What's that product number? No. No. He's just sneakily gone and got my glass and started licking it. Right. Yeah. My dog Oh, is goodness. gross. Sorry. Phone No. number. You're fine. My brother's number. Where is he? I was just talking to him. No. No. Just oh, please spoke to him in some other platform in. 0457823315. Yep. Yep. 315. Beautiful.","start_word":6573,"end_word":6809,"sentiment":"neutral","sentiment_score":-0.026658322662115097},{"text":"Thank you for that.","start_word":6810,"end_word":6813,"sentiment":"positive","sentiment_score":0.33773690462112427},{"text":"Okay. And, I mean, if I couldn't get a hold of you for a period of time, I'd be ringing by Tracy going, hey. Go find out what's going Yeah. on. Can you do a Yeah. welfare Exactly. check for me? Exactly. Yeah. Bring Pat and Tracy. Well, Tracy, Tracy's you're like because yep. I speak to Julie and Ellie Have every him on the front day. door. So Yeah. yeah.","start_word":6814,"end_word":6884,"sentiment":"neutral","sentiment_score":0.01238925063336583},{"text":"Oh, that's good. The kids are so cute, honestly.","start_word":6885,"end_word":6893,"sentiment":"positive","sentiment_score":0.6400141716003418},{"text":"They both came into the office the other week.","start_word":6894,"end_word":6902,"sentiment":"neutral","sentiment_score":0.2549477219581604},{"text":"That was so adorable.","start_word":6903,"end_word":6906,"sentiment":"positive","sentiment_score":0.5382852554321289},{"text":"Oh, that just Going makes up you so sick. fast. Just makes you sick.","start_word":6907,"end_word":6920,"sentiment":"negative","sentiment_score":-0.6776936054229736},{"text":"They're Yeah. so big already. Like, I I Julia know. sent me pictures I know. of them. I was like, oh my lord. How is he that big?","start_word":6921,"end_word":6948,"sentiment":"neutral","sentiment_score":-0.14632806181907654},{"text":"No. The demon is so big.","start_word":6949,"end_word":6954,"sentiment":"negative","sentiment_score":-0.43939265608787537},{"text":"I know. Uh-huh. So so cute. I haven't been I didn't see him as a baby. So cute. I haven't been. I was like Yeah. oh, he's Just too so big. little, so adorable. Yep. That is But it it big kinda little. made You like, I know? don't want any more kids. Oh, but I they're definitely little don't want spices. any more children, but they make they are they're just so adorable. No. So They're adorable. little spices. I'm on top. Oh, no. And I'm like. you can hear them pumping up the stairs. They're like, here they come. Oh I god. just I even looked at my son the other day and went, wow. I'll never have a 10 year old again. yeah. I know. And I look at Kelly every time he comes back from his dad, and I'm like, oh, is this something new? Like, you know, you've only been gone for two days, but I feel like you've you've grown a little bit. They just they like, yep. Okay. I can't have that day back.","start_word":6955,"end_word":7135,"sentiment":"neutral","sentiment_score":-0.06550638377666473},{"text":"They're amazing.","start_word":7136,"end_word":7137,"sentiment":"positive","sentiment_score":0.4056857228279114},{"text":"They grow so fast. Yeah. They really do. Absolutely. Alright.","start_word":7138,"end_word":7147,"sentiment":"neutral","sentiment_score":0.29263484477996826},{"text":"All good.","start_word":7148,"end_word":7149,"sentiment":"positive","sentiment_score":0.35533222556114197},{"text":"Alright. Well, I've got a really good idea of what I wanna do. I'll go back and do a bit of research there for you. I do only project over the next sort of five to ten years because there's so many changes with you being so young. But, realistically, retirement goal, we're still sort of working on trying to access super at the earliest possible opportunity, maybe Yep. 60, and income's about $1,000 a week. Is that still fairly appropriate retirement goal wise still? Yeah. I reckon because by then, hopefully, everything will be paid for and all you just needed money to live off.","start_word":7150,"end_word":7255,"sentiment":"neutral","sentiment_score":0.18842392400750577},{"text":"That's Absolutely. the plan. Yep. That's You the still plan. wanna be young enough to enjoy retirement too. Yeah.","start_word":7256,"end_word":7274,"sentiment":"positive","sentiment_score":0.5542042255401611},{"text":"Yeah. Like, you still wanna you just wanna be able to not have any bills to pay just to be able to go on holidays and, like, just leave off the money Yeah. like, leave off, yeah, whatever you need. You know? Just buy food. Yeah. Pay the electricity Absolutely. Yeah. Absolutely. bill. That's the plan. I'm paying down the yeah.","start_word":7275,"end_word":7335,"sentiment":"neutral","sentiment_score":0.2574509382247925},{"text":"Absolutely. I've got down here paying down the mortgage by the time you retire. Hopefully, that is a reality for you.","start_word":7336,"end_word":7356,"sentiment":"positive","sentiment_score":0.37750598788261414},{"text":"No. I really wanted that paid off by now, but that's okay. We'll I'll just just try and do something with that and put extra money in there if I can. But, obviously, Yeah. then I can Yeah. redraw it out if I need it. So it's sort of like for saving. Absolutely. Yeah. I use my offset account as a savings account permanently. Let's put my income just go straight into it. It just sits there, and I just use what I need to, and everything else just kinda there and Yeah.","start_word":7357,"end_word":7449,"sentiment":"neutral","sentiment_score":0.11106391996145248},{"text":"saves me a bit on interest. So using those savings accounts is a good idea, a great way to to make that easier for you.","start_word":7450,"end_word":7474,"sentiment":"positive","sentiment_score":0.5356369018554688},{"text":"Yeah. Yeah. It's not a bad idea. Yeah. No. All good. I'll just make a note here with the insurances if you're okay, and just let me know if you think I should have something different here. But just goal wise, the insurances remain appropriate for the time being with the goal Yep. that we're gonna reassess those in the near future as your circumstances are due to change. Does that sound right? Yep. No. That's about right. I'm thinking Yep. probably in three months, let's reassess probably. Yep. What? No. Beautiful. Don't. What I'll do is I'll make a I'll make a calendar invite for us to give you a call in three months' time, and we'll have that insurance conversation in a bit more detail. Yeah. Easy.","start_word":7475,"end_word":7603,"sentiment":"neutral","sentiment_score":0.07902325331702713},{"text":"That's probably a good idea.","start_word":7604,"end_word":7608,"sentiment":"positive","sentiment_score":0.46550968289375305},{"text":"And I'll try and send you my budget again and just be like, right. What am I doing wrong? Yep. Yeah. Absolutely. You can send That's that what through I'm saying. whenever you're ready, and I'll jump straight on it Yeah. for you.","start_word":7609,"end_word":7651,"sentiment":"neutral","sentiment_score":0.10858556628227234},{"text":"Perfect.","start_word":7652,"end_word":7652,"sentiment":"positive","sentiment_score":0.43120256066322327},{"text":"Yep. And estate planning wise, we're gonna update the will, make sure power of attorney and guardianship and things are all sorted. I mean, realistically, under, like, legislative requirements and things like that, if something happens to you, then Kelly does have to generally go to his dad. He will. That's It's just straight the away. financial But it's just it's the financial just to making stuff sure the I money don't want. is covered. Yeah. Yeah. I just don't want him Yeah.","start_word":7653,"end_word":7735,"sentiment":"neutral","sentiment_score":-0.01747952401638031},{"text":"to get the money or the house because he's just financially irresponsible.","start_word":7736,"end_word":7747,"sentiment":"negative","sentiment_score":-0.4125355780124664},{"text":"So and I want yeah. If something happened Yeah. to me, I want my son to be able to not have to you know? Yeah. I want him to be able to have a house so Yep. he's at least got a house, especially with the price of the houses at the moment. They go up so much. Like, Absolutely. you you can't you can't get a job and save enough money to buy a house as a single person now. It's just not No. impossible. No. And I don't want him to Yeah. have to I don't find know a how partner I to do could it. do it. No. So Yeah. Yeah. No. Even with my my kids live in my investment property. They're 19 and 20, and they rent that off me. And, hopefully, they meant they're saving a little bit, but I don't even know when and if they're gonna be able to buy anything in the future. They'll have to Yeah. utilize Yeah. That's our it. our houses and after the guarantor because, I mean, they're saving like there's no tomorrow, but they're just struggling to save up. Yeah.","start_word":7748,"end_word":7941,"sentiment":"neutral","sentiment_score":-0.11280551936823068},{"text":"So It's so hard.","start_word":7942,"end_word":7945,"sentiment":"negative","sentiment_score":-0.3657665550708771},{"text":"Like Yeah. I don't know how. it is.","start_word":7946,"end_word":7953,"sentiment":"neutral","sentiment_score":-0.29863691329956055},{"text":"My dog's, like, leaving a shit at the delivery guy across the road.","start_word":7954,"end_word":7966,"sentiment":"negative","sentiment_score":-0.39489027857780457},{"text":"That's so good. And then if this was we'll have those updated to the legal personal representative, but we'll hold off for the time being until Yep. you're Because able I to need sort the wheel. out your will. Does that sound right? Yep. Yep. Yep. Yep. Yep.","start_word":7967,"end_word":8014,"sentiment":"neutral","sentiment_score":-0.010773485526442528},{"text":"Beautiful.","start_word":8015,"end_word":8015,"sentiment":"positive","sentiment_score":0.4949643015861511},{"text":"Is there any and then short term wise, still just working on the cash flow and budgeting, possibility of dropping hours to be able to access Centrelink to give you a Yep. bit more financial security and support. Is there any other Yep. goals or anything I might have missed as part of our conversation? No. No. Work less. You'll get paid. That's the goal. Yep. I mean, we might have to Work. Work. we You might pay have to pay bills. yeah. We might we might have to, like, you know, live very leanly, but, hey. At least I have time for my child. Yeah. Absolutely. Absolutely. And, I mean, look, if you think about it, you'll the if you had to use the car less, you know, less on fuel, hopefully, with just the two of you. Has your grocery bill gone down? Have you sort of noticed a difference in your grocery bill with, like, food and things like that and sort of meal planning? And Meal planning. I haven't so this is my problem. I'm the laziest person in the world, and I'm just like, mate, drop pasta for dinner. Yep. It's yeah. I've been really bad. So I'm actually now buying meals Yeah. already made. I know that's so bad, but Oh, I just love my it. mental health No.","start_word":8016,"end_word":8240,"sentiment":"neutral","sentiment_score":0.003933134029308955},{"text":"is just so shit at the moment.","start_word":8241,"end_word":8247,"sentiment":"negative","sentiment_score":-0.3633993566036224},{"text":"So they're, like, Yeah. spending bucks a meal. And so I spend Yeah. that That's a 100 a and lot. $50 on those a week, and then I just get milk and fruit and whatever he needs for his lunchbox, and it seems to work and some pasta. So I'm probably spending That's a maybe $2.02 It's 50 a week instead bad. of Yep. more. Yeah. So it's still a lot. Yeah. I'm I'm Yeah. trying to get it down from that, but it's it's still a fair bit. Yeah. No. Definitely. That's not not bad in any way.","start_word":8248,"end_word":8346,"sentiment":"neutral","sentiment_score":0.06984096020460129},{"text":"And those meal those are pre ready made meals aren't bad at all.","start_word":8347,"end_word":8359,"sentiment":"positive","sentiment_score":0.3964826464653015},{"text":"I buy them every week for my daughter as well because she's been going through a lot, and her mental health is a bit Yep. shot too at 20, and I feel terrible for her.","start_word":8360,"end_word":8394,"sentiment":"neutral","sentiment_score":0.12717244029045105},{"text":"But I've been buying her, like, five of those to eat every night. And I think as long as you're getting some protein and carbs and you're you're eating, it's a benefit to you. So I'm all for those meals, honestly.","start_word":8395,"end_word":8435,"sentiment":"positive","sentiment_score":0.437593549489975},{"text":"Yes.","start_word":8436,"end_word":8436,"sentiment":"neutral","sentiment_score":0.3097896873950958},{"text":"They're Because I was great.","start_word":8437,"end_word":8441,"sentiment":"positive","sentiment_score":0.3741863965988159},{"text":"just I was just eating toast and surviving of salami and cheese and cookies, and I just had my blood test done. It was like, your cholesterol's high. Oh, I know why. I've been Yeah. eating salami and cheese for the last six months. You know? So but, yeah, Yeah.","start_word":8442,"end_word":8491,"sentiment":"neutral","sentiment_score":0.10142137855291368},{"text":"these Get are those really new good things.","start_word":8492,"end_word":8499,"sentiment":"positive","sentiment_score":0.3513685464859009},{"text":"too. They're locally made, like, vintage chef coats. She's got yeah. And they come fresh. They're not frozen.","start_word":8500,"end_word":8517,"sentiment":"neutral","sentiment_score":0.192971795797348},{"text":"Oh, fantastic. And they somehow, yeah, Oh, that's they really somehow good.","start_word":8518,"end_word":8529,"sentiment":"positive","sentiment_score":0.4305230130751927},{"text":"package you package everything up up too, so it's got a longer expiry on them. It's just the way that they, like, they're packed and vacuum sealed or something. So Yeah. So Yeah. they come Oh, on that's Tuesday, really and good.","start_word":8530,"end_word":8571,"sentiment":"neutral","sentiment_score":0.2054910510778427},{"text":"they're good till Sunday.","start_word":8572,"end_word":8575,"sentiment":"positive","sentiment_score":0.3896637260913849},{"text":"So yeah. Yep.","start_word":8576,"end_word":8578,"sentiment":"neutral","sentiment_score":0.2199134826660156},{"text":"And I Fantastic. get enough.","start_word":8579,"end_word":8583,"sentiment":"positive","sentiment_score":0.5832159519195557},{"text":"I mean, if I have to go to work, I could take one to work, so to spend an 18 or $20 on Yep. lunch, can you do? Yep. So at least they've got protein Yeah. and vegetables Yes. in them. So Yeah. Yes. Definitely. I'm hoping Absolutely.","start_word":8584,"end_word":8631,"sentiment":"neutral","sentiment_score":0.13757368922233582},{"text":"consistently eating proper food for next month. I will start to feel better.","start_word":8632,"end_word":8644,"sentiment":"positive","sentiment_score":0.4917662441730499},{"text":"Yep. And hopefully, I might even actually lose Oh, weight. I'll actually be eating properly. Yeah. You feel better. That's the main That's thing. always a that'll Yeah. be a plus if it happens. If it doesn't, well, it doesn't. But yeah. Yeah. Yeah. Anyway. No. Absolutely. Well, But I'll yeah. keep up to Yeah. date Yeah. and see how we're going. That'd be good. Yeah. No. And I'm All probably good. paying a lot more in power because I've been home and I've been working from home a little bit more, but I still work Yeah. outside. I don't work. I'm not hitting the whole house during the day. So but I Yeah. have been lately Yep. cold. Okay. And will it will it start to warm up down there a little bit earlier as well? Like, I know around September here, it actually starts to warm up pretty Anyway significantly. yeah. Is it the same sort of thing down in SA? Yeah. Yep. Yeah. It's still so it's just because it's rain heat. So once this rain band, I Yep. reckon, is gone, I think that it will start to be towards spring weather.","start_word":8645,"end_word":8840,"sentiment":"neutral","sentiment_score":0.03781653940677643},{"text":"There's been some really lovely Oh, that'll days, be nice.","start_word":8841,"end_word":8850,"sentiment":"positive","sentiment_score":0.37488800287246704},{"text":"but then there's been really Oh, freezing that's good. cold days. Yeah. So hopefully. Yeah. Yeah. Hopefully. But, yeah, Oh, September's I miss usually his son. Yeah. Yep. Yep. wild.","start_word":8851,"end_word":8880,"sentiment":"neutral","sentiment_score":0.048617709428071976},{"text":"Nice.","start_word":8881,"end_word":8881,"sentiment":"positive","sentiment_score":0.40472882986068726},{"text":"But I like walking in Oh, the rain. that'll So I mean, be they'll good. go walking in the rain and yeah. It's all about trying to just Nice. do some habit things. So yes. Yeah. Yeah. No. Mhmm. All good.","start_word":8882,"end_word":8922,"sentiment":"neutral","sentiment_score":0.1556846797466278},{"text":"All Thank good. you very much. I've done most that's all good.","start_word":8923,"end_word":8934,"sentiment":"positive","sentiment_score":0.5640968680381775},{"text":"I've done most of your risk profile questionnaire. I just had three questions to kinda update for you just Yeah. to make sure you are still in that your the correct sort of portfolio there. Yes. When you think about the level of risk that you're taking in order to get the returns you're after, do you consider yourself comfortable taking on a high level of risk, a medium level of risk, or next to no risk knowing the returns are much smaller? Where would you see yourself? Well, it's that low medium. Like, you you still wanna Yes. have a little bit of risk, but not definitely not the high one. So Would I think you see I yourself said medium. in between I kind think of that high and medium? mhmm. Yeah. Yeah. Probably because I'm still working. Yeah. So that medium to yeah. Yeah. Definitely medium. Kind of in between? Yep. Yep. Yeah.","start_word":8935,"end_word":9090,"sentiment":"neutral","sentiment_score":0.03758549317717552},{"text":"Perfect. Excellent.","start_word":9091,"end_word":9092,"sentiment":"positive","sentiment_score":0.43101340532302856},{"text":"And the next one here is if we saw the markets fall by 20% in the next six months, how do you think you might be feeling? Are you probably optimistic about it being an investment opportunity, maybe smack some more money into the super fund and invest it? Are we likely to hold and wait, maybe call us and get some guidance, or are you more likely to be a bit worried and wanting to sell your investments to cash? I don't know. I just let Bart do his thing. I think he rang me last time You and said just I'm gonna call cash us. it. And I was like, okay. Yeah. He'd Yeah. be like, this is That's happening.","start_word":9093,"end_word":9214,"sentiment":"neutral","sentiment_score":-0.00401540610511772},{"text":"cool. I'm gonna do this.","start_word":9215,"end_word":9219,"sentiment":"positive","sentiment_score":0.4378650188446045},{"text":"Okay. Yeah. Yeah. Yeah. I remember him doing that, and he was like, there was there was some pretty big things happening in the market at that time, but he said he was very lucky. Yep. He was like, it's not a not a call we try to make easily. I said, no. I could imagine No. I think he did the right thing, though. that. He I did. think it was Absolutely. the I think it was the right thing at that time. I think I put on him. And if it wasn't, well, you know, that's just something we caught. Like, it's not Yes. it's you you can't Yeah. you can't get it right every time. That's it. That's it. And even with this year's ups and downs, like, as much as the market saw quite a it was only really about a three to 4% drop in around about April this year, but it still made a lot of people kind of stand up and notice and be a little bit more concerned. But even Yes. that, when I was talking about, it was it was no real it was just what was happening between The US and Iran. It was just consumer confidence in the market and people selling off, and we were like, it's not really a a point to sell out of because now we'll we'll wait through this one, and we'll wait for something bigger. So, Yeah. I agree. yeah, Because that's it was yeah. just all because of one man, one orange man. That's correct. It's crazy how one person has so much power.","start_word":9220,"end_word":9491,"sentiment":"neutral","sentiment_score":-0.08656211942434311},{"text":"It's disgusting is what it is.","start_word":9492,"end_word":9497,"sentiment":"negative","sentiment_score":-0.4200456142425537},{"text":"Oh, But, it is. hey, We all all need power him to him. on our on our side. Yeah. Yeah. All We power need to control to him. him. Yeah. All power to him. Yeah. Like, hey. He's got that much power, but good on him. Like, he's putting so I don't know how he's managed to get Yeah. that way or what he's done, but, hey. It's I it's think we crazy, can all learn isn't it? something from him. Right? I mean, I don't agree with him, but, hey. Absolutely. I'm not I'm not saying Yeah. he's Look. great, but I'm I'm the same as you. I just go, yeah. Look. I don't agree with everything you say. But, look, when you've made a difference in market, I think I'll take it.","start_word":9498,"end_word":9631,"sentiment":"neutral","sentiment_score":0.022890975990735772},{"text":"I think I'll use the moment to invest, and I'll just let it sit for a bit longer.","start_word":9632,"end_word":9649,"sentiment":"positive","sentiment_score":0.3454079329967499},{"text":"Yeah. Yeah.","start_word":9650,"end_word":9651,"sentiment":"neutral","sentiment_score":0.2912824749946594},{"text":"But also admire, like, how he's managed to put himself in that position, like, from somewhere where he's come from too.","start_word":9652,"end_word":9672,"sentiment":"positive","sentiment_score":0.4930768609046936},{"text":"Oh, yeah. So, you know, Yeah. he's, But oh, go when on there, he buddy. wants something, he goes after it. He's not afraid He's to tackle, like and a he's dog. not afraid to stand No. up for it. Yeah. No. Nah. He's been No. he's a I slow see wrong that. and and and it's cringe worthy, but, hey, doesn't Yeah. affect his reputation Yeah. or hasn't really. Everyone's still either there. They've Absolutely. always been pro or what is it? Pro or against? So Yeah. Yeah. I don't think it matters and people are either Yeah. for it or they're not. So it's interesting. But, yeah, how come one person Yeah. has so much power?","start_word":9673,"end_word":9790,"sentiment":"neutral","sentiment_score":-0.06562760472297668},{"text":"It's disgusting.","start_word":9791,"end_word":9792,"sentiment":"negative","sentiment_score":-0.4788782000541687},{"text":"But anyway No. All good. All good. Well, that answers those questions. You are still a growth investor, and, realistically, it yeah. still suits your time horizon for where you Yeah. are in your state of life. So I'll go back and reassess the super and the investments. I'll not change anything with the insurances as of yet. I'll put them into the fact that they are paid out of super so you can see Yeah. the effect that they have on your super currently, and then we'll go back and review them a bit later down the track there.","start_word":9793,"end_word":9892,"sentiment":"neutral","sentiment_score":0.12091027215123176},{"text":"But other than that, everything else looks good.","start_word":9893,"end_word":9900,"sentiment":"positive","sentiment_score":0.5392358899116516},{"text":"I will it takes about three weeks to do the advice. Did you want me to book you in now so that we can come back in a few weeks and go through that together? Yeah. If you wanna book me in for a month, maybe. To a month. Yep. Because Yep. and even So then, that I brings might even us to have the some tenth. bits and pieces to give you to start, like, the next part. Yeah. Yep. Because, Absolutely. yeah, I might have So I'm that's okay. Yeah.","start_word":9901,"end_word":9992,"sentiment":"neutral","sentiment_score":0.13717320561408997},{"text":"You're right.","start_word":9993,"end_word":9994,"sentiment":"positive","sentiment_score":0.3903573453426361},{"text":"I do have two weeks off in September to go away with my son, but I'm nice. I'm Even here after on the that. tenth. You Yeah. know, after that's fine. Well, Do I it can after. do it bef are you sure? Because I can do it Yeah. beforehand. I could do the Thursday the tenth to go through the advice with you. And then because I'm away the following two weeks. You've got some time to read it over and think about it and come back with any questions that you might have if if that's what you No. wanna do. Well, it'll be school holidays, so now do it after because I won't look at it. Just After? do it after yeah. Just do No. it after That's you okay. Come back. That's fine. Yeah. That's okay. So that'll be the '20 was in Monday September 28, so it's kind of the first week of October. What day would you prefer that day that week? Thursdays and Fridays are good because I work from home. Thursdays are Friday. So I Yep.","start_word":9995,"end_word":10178,"sentiment":"neutral","sentiment_score":0.10226038098335266},{"text":"can do Honestly, it, like, in my lunch Thursdays break, and are I good.","start_word":10179,"end_word":10192,"sentiment":"positive","sentiment_score":0.39474257826805115},{"text":"don't have Yeah. to yeah. And I don't have to worry about Yep. people, like, going, oh, where's she going? Yeah. Yep. So I can just log off of lunch break and Yep.","start_word":10193,"end_word":10225,"sentiment":"neutral","sentiment_score":0.14222873837658853},{"text":"back Perfect.","start_word":10226,"end_word":10227,"sentiment":"positive","sentiment_score":0.4275084435939789},{"text":"And to 12:30 Queensland you time is when we and generally book everything. Is that still suitable yeah. for you? Whatever time is fine by you.","start_word":10228,"end_word":10253,"sentiment":"neutral","sentiment_score":0.1492735594511032},{"text":"Like, if you're working then, that's great.","start_word":10254,"end_word":10260,"sentiment":"positive","sentiment_score":0.4000189006328583},{"text":"If Yep. you like to have your lunch then, no. That's not gonna work for you. So yeah. Whatever. No. Look. I don't I care. honestly I just eat whenever I can. And Thursday Yeah. works well for me as well for you because I work from home, so I can block out plenty of time to make sure that we're you know, we've got time Oh, for you to to go easy. through whatever you need at this time. Yep.","start_word":10261,"end_word":10341,"sentiment":"neutral","sentiment_score":0.050270676612854},{"text":"Easy. Sounds good.","start_word":10342,"end_word":10344,"sentiment":"positive","sentiment_score":0.4718131124973297},{"text":"I'll put statement of advice presentation in there. So that'll be the Thursday, October 1, Yep. and I will add a text message reminder because it is a couple of weeks away. Yeah. Do that. Do that. Because if I even have like, even if I get some info, I can just flick it through to you. Like, I can flick you through my mortgage, and I Yep. can flick you through Yep. if I've got, like, my will sorted and all that and you can yeah. Yeah. So, you Beautiful. know, you might be able to work on some other bits and pieces as well. Yeah. By Yeah. then.","start_word":10345,"end_word":10454,"sentiment":"neutral","sentiment_score":0.12303126603364944},{"text":"Absolutely. Cool. Always Easy. happy to do that for you. I booked that one in. That's fantastic. Thank you.","start_word":10455,"end_word":10473,"sentiment":"positive","sentiment_score":0.5462214350700378},{"text":"All the documents that I have gone through are in that in the review Yes. packet I sent through the other week. So feel free to run your eyes over that. And then we've got the ongoing service agreement for the next twelve months there as well with the 1.65% on it. If you're happy to start down board and want me to keep looking after things, we'll get you signed and return it back. And, yeah, anything that you need, just email through to me. I'll be working on your super for time being, and I've added a little note that we'll call in three months' Yep. time Yes. to talk more about your circumstances and the insurances there as well. Okay? Yeah. We'll leave that till then. Yep.","start_word":10474,"end_word":10603,"sentiment":"neutral","sentiment_score":0.16636143521620678},{"text":"Sounds good. Thank you. Yeah. Thank you. Thank you so much for your time.","start_word":10604,"end_word":10617,"sentiment":"positive","sentiment_score":0.6104664206504822},{"text":"No worries. Go back to bed, and I Oh, hope you feel you better totally soon. got me. Yeah. I'll go back to bed and then go and rock up and try and pick up my son. Yeah. He's gonna play tennis this afternoon for Yeah. the first time. So that's gonna be starting school Oh, school so after sport cute. after sport school, whatever it's called. I don't know. And, yeah, he goes to Osh, and I send him Yep. over to the tennis courts, and then he plays.","start_word":10618,"end_word":10707,"sentiment":"neutral","sentiment_score":0.09375696629285812},{"text":"And oh, so cute. So adorable.","start_word":10708,"end_word":10713,"sentiment":"positive","sentiment_score":0.3945732116699219},{"text":"But, mommy, I don't know how to play tennis. That's what you're gonna learn, mate. Oh, okay. Thanks. Yeah. Yeah. You're Yeah.","start_word":10714,"end_word":10735,"sentiment":"neutral","sentiment_score":0.019235193729400635},{"text":"so cute.","start_word":10736,"end_word":10737,"sentiment":"positive","sentiment_score":0.5304092168807983},{"text":"It could be the next hat we're after. Hi.","start_word":10738,"end_word":10746,"sentiment":"neutral","sentiment_score":0.2755223512649536},{"text":"He's pretty cute, so why not?","start_word":10747,"end_word":10752,"sentiment":"positive","sentiment_score":0.3995717465877533},{"text":"Yeah. Yeah.","start_word":10753,"end_word":10754,"sentiment":"neutral","sentiment_score":0.26795873045921326},{"text":"Thank you I so love much, that. Dana. That's beautiful. Yeah. My pleasure. I know. You have a good Fun. day. I hope you feel better soon.","start_word":10755,"end_word":10781,"sentiment":"positive","sentiment_score":0.6970449090003967},{"text":"Yes. Me too.","start_word":10782,"end_word":10784,"sentiment":"neutral","sentiment_score":0.32324373722076416},{"text":"Thank you. Bye. My pleasure. Bye. See you later.","start_word":10785,"end_word":10793,"sentiment":"positive","sentiment_score":0.4476720988750458},{"text":"Bye. Bye.","start_word":10794,"end_word":10795,"sentiment":"neutral","sentiment_score":0.17081081867218018}],"average":{"sentiment":"neutral","sentiment_score":0.048599259989606645}}}}