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Lee, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, and many more. And reason for my call today, Leigh, same thing as before, We're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time this coming week, maybe on the last week of this month? Mhmm. Yes, sir. Mhmm. Oh, yes, sir. That that that would be on Teams, sir. My yeah. That that that would be perfect, sir. Twenty second. Would you be available in the morning, sir, or in the afternoon? Mhmm. Yeah. Yeah. Yes, sir. 11AM, sir, on the twenty second. Alright. So, sir, what I'll be doing, I'll be sending you a calendar invite. Again, the meeting date, sir, that would be on June 22 at 11AM. But still, I'll be ringing you back on that day just to check if there's any changes regarding your schedule. And, lady, do you mind me asking, how many end user do you got in the company? About 30 five, sir. Yes, sir. 30 to 40. And, sir, can I have your email address? Alright. Wonderful, sir. Leigh, again, thank you so much for allowing us to introduce our company. I'll be talking to you again on the twenty second. Thank you, Lee. Okay. Have a good day, sir. Thank you so much. Alright. 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Good morning. Lee, it's Ronald from Cloud Solution IT. How are you doing today? Alright.\n\nOkay. That's wonderful. Lee, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT.\n\nWe are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, and many more. And reason for my call today, Leigh, same thing as before, We're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time this coming week, maybe on the last week of this month? Mhmm.\n\nYes, sir. Mhmm. Oh, yes, sir. That that that would be on Teams, sir. My yeah.\n\nThat that that would be perfect, sir. Twenty second. Would you be available in the morning, sir, or in the afternoon? Mhmm. Yeah.\n\nYeah. Yes, sir. 11AM, sir, on the twenty second. Alright. So, sir, what I'll be doing, I'll be sending you a calendar invite.\n\nAgain, the meeting date, sir, that would be on June 22 at 11AM. But still, I'll be ringing you back on that day just to check if there's any changes regarding your schedule. And, lady, do you mind me asking, how many end user do you got in the company? About 30 five, sir. Yes, sir.\n\n30 to 40. And, sir, can I have your email address? Alright. Wonderful, sir. Leigh, again, thank you so much for allowing us to introduce our company.\n\nI'll be talking to you again on the twenty second. Thank you, Lee. Okay. Have a good day, sir. Thank you so much.\n\nAlright. Bye bye.","paragraphs":[{"sentences":[{"text":"Yeah.","start":3.04,"end":3.28,"sentiment":"neutral","sentiment_score":0.11847628653049468},{"text":"Good morning.","start":3.28,"end":4.02,"sentiment":"positive","sentiment_score":0.4039154350757599},{"text":"Lee, it's Ronald from Cloud Solution IT.","start":4.4,"end":8.26,"sentiment":"neutral","sentiment_score":0.28156918713024687},{"text":"How are you doing today?","start":8.88,"end":10.0199995,"sentiment":"neutral","sentiment_score":0.29040664434432983},{"text":"Alright.","start":11.84,"end":12.16,"sentiment":"positive","sentiment_score":0.37630611658096313}],"sentiment":"neutral","sentiment_score":0.29535192530602217,"num_words":16,"start":3.04,"end":12.16},{"sentences":[{"text":"Okay.","start":12.16,"end":12.4,"sentiment":"positive","sentiment_score":0.5064032077789307},{"text":"That's wonderful.","start":12.4,"end":13.139999,"sentiment":"positive","sentiment_score":0.7042707800865173},{"text":"Lee, I hope you still remember the company because the last time that we touched base with you, it was October of last year.","start":13.955001,"end":20.535,"sentiment":"neutral","sentiment_score":0.10211241509144504},{"text":"And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.","start":21.075,"end":31.57,"sentiment":"neutral","sentiment_score":0.1007926860065372},{"text":"Name of the company again, it's Cloud Solution IT.","start":32.51,"end":36.05,"sentiment":"neutral","sentiment_score":0.08962402244408925}],"sentiment":"neutral","sentiment_score":0.1252962135606342,"num_words":63,"start":12.16,"end":36.05},{"sentences":[{"text":"We are a managed service provider.","start":36.75,"end":39.17,"sentiment":"neutral","sentiment_score":0.0907063198586305},{"text":"We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, and 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sir.","start":79.005005,"end":79.825005,"sentiment":"neutral","sentiment_score":0.005529629997909069},{"text":"Mhmm.","start":82.925,"end":83.425,"sentiment":"neutral","sentiment_score":0.001777963014319539},{"text":"Oh, yes, sir.","start":88.03,"end":88.67,"sentiment":"neutral","sentiment_score":0.0341184480736653},{"text":"That that that would be on Teams, sir.","start":88.67,"end":90.53,"sentiment":"neutral","sentiment_score":0.043214570730924606},{"text":"My yeah.","start":98.195,"end":99.875,"sentiment":"neutral","sentiment_score":0.08730646967887878}],"sentiment":"neutral","sentiment_score":0.039720129527268,"num_words":16,"start":79.005005,"end":99.875},{"sentences":[{"text":"That that that would be perfect, sir.","start":99.875,"end":101.314995,"sentiment":"neutral","sentiment_score":0.31645400183541433},{"text":"Twenty second.","start":101.314995,"end":102.195,"sentiment":"neutral","sentiment_score":0.03569384850561619},{"text":"Would you be available in the morning, sir, or in the afternoon?","start":102.195,"end":105.015,"sentiment":"neutral","sentiment_score":0.025342250786100824},{"text":"Mhmm.","start":107.55499,"end":108.05499,"sentiment":"neutral","sentiment_score":-0.07040227949619293},{"text":"Yeah.","start":113.42,"end":113.92,"sentiment":"neutral","sentiment_score":-0.0019727591425180435}],"sentiment":"neutral","sentiment_score":0.10949120350667964,"num_words":23,"start":99.875,"end":113.92},{"sentences":[{"text":"Yeah.","start":121.34,"end":121.84,"sentiment":"neutral","sentiment_score":0.05857417732477188},{"text":"Yes, sir.","start":121.979996,"end":122.88,"sentiment":"neutral","sentiment_score":0.07698868215084076},{"text":"11AM, sir, on the twenty second.","start":123.579994,"end":126.0,"sentiment":"neutral","sentiment_score":0.06232906815906366},{"text":"Alright.","start":127.74,"end":128.23999,"sentiment":"neutral","sentiment_score":0.12831172347068787},{"text":"So, sir, what I'll be doing, I'll be sending you a calendar 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Elise speaking? I'm good. Thanks. Not this week. We've got sales scheduled, but maybe let's see. And is it a online meeting or in person? Could probably go for twenty seconds. We see yeah. In the morning, I'm not sure we can really use your services, but I guess I'll determine that in online meeting. So if you send me a Teams invite, I'll just I'll allocate half an year and see if we see if we can get anywhere. Alright. Mhmm. Yep. About 35. Keep it close. Yeah. 30 to 40. Let's just say that. Yeah. It's lergh@magicmemes.com.au. Thank you. Thanks. 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Elise speaking? I'm good. Thanks. Not this week.\n\nWe've got sales scheduled, but maybe let's see. And is it a online meeting or in person? Could probably go for twenty seconds. We see yeah. In the morning, I'm not sure we can really use your services, but I guess I'll determine that in online meeting.\n\nSo if you send me a Teams invite, I'll just I'll allocate half an year and see if we see if we can get anywhere. Alright. Mhmm. Yep. About 35.\n\nKeep it close. Yeah. 30 to 40. Let's just say that. Yeah.\n\nIt's lergh@magicmemes.com.au. Thank you. Thanks. 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Elise speaking?\n\nChannel 0: Yeah. Good morning. Lee, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: I'm good. Thanks.\n\nChannel 0: Alright. Okay. That's wonderful. Lee, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.\n\nName of the company again, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, and many more. And reason for my call today, Leigh, same thing as before, We're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time this coming week, maybe on the last week of this month?\n\nChannel 1: Not this week. We've got sales\n\nChannel 0: Mhmm.\n\nChannel 1: scheduled, but maybe\n\nChannel 0: Yes, sir.\n\nChannel 1: let's\n\nChannel 0: Mhmm.\n\nChannel 1: see. And is it a online meeting or in person?\n\nChannel 0: Oh, yes, sir. That that that would be on Teams, sir.\n\nChannel 1: Could probably go for twenty\n\nChannel 0: My\n\nChannel 1: seconds.\n\nChannel 0: yeah. That that that would be perfect, sir. Twenty second. Would you\n\nChannel 1: We\n\nChannel 0: be available\n\nChannel 1: see\n\nChannel 0: in the morning, sir, or in the afternoon?\n\nChannel 1: yeah. In the morning, I'm not sure\n\nChannel 0: Mhmm.\n\nChannel 1: we can really use your services, but I guess I'll determine that in online meeting. So\n\nChannel 0: Yeah.\n\nChannel 1: if you send me a Teams invite, I'll just I'll allocate half an year and see if we see if we can get anywhere.\n\nChannel 0: Yeah. Yes, sir. 11AM, sir, on the twenty second.\n\nChannel 1: Alright.\n\nChannel 0: Alright. So, sir, what I'll be doing, I'll be sending you a calendar invite. Again, the meeting date, sir, that would be on June 22 at 11AM. But\n\nChannel 1: Mhmm.\n\nChannel 0: still, I'll be ringing you back on that day just to check if there's any changes regarding your schedule. And,\n\nChannel 1: Yep.\n\nChannel 0: lady, do you mind me asking, how many end user do you got in the company?\n\nChannel 1: About 35. Keep\n\nChannel 0: About\n\nChannel 1: it\n\nChannel 0: 30\n\nChannel 1: close.\n\nChannel 0: five, sir.\n\nChannel 1: Yeah. 30 to\n\nChannel 0: Yes,\n\nChannel 1: 40.\n\nChannel 0: sir.\n\nChannel 1: Let's just say that.\n\nChannel 0: 30 to 40. And, sir, can I have your email address?\n\nChannel 1: Yeah. It's lergh@magicmemes.com.au.\n\nChannel 0: Alright. Wonderful, sir. Leigh, again, thank you so much for allowing us to introduce our company. I'll be talking to you again on the twenty second.\n\nChannel 1: Thank you.\n\nChannel 0: Thank you, Lee. Okay. Have a good day, sir. Thank you so\n\nChannel 1: Thanks.\n\nChannel 0: much.\n\nChannel 1: Bye.\n\nChannel 0: Alright. Bye bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.56,"end":0.96,"sentiment":"neutral","sentiment_score":0.016408216208219528},{"text":"Elise speaking?","start":0.96,"end":1.86,"sentiment":"neutral","sentiment_score":0.01384318433701992}],"sentiment":"neutral","sentiment_score":0.014698194960753122,"channel":1,"num_words":3,"start":0.56,"end":1.86},{"sentences":[{"text":"Yeah.","start":3.04,"end":3.28,"sentiment":"neutral","sentiment_score":0.11847628653049468},{"text":"Good morning.","start":3.28,"end":4.02,"sentiment":"positive","sentiment_score":0.4039154350757599},{"text":"Lee, it's Ronald from Cloud Solution IT.","start":4.4,"end":8.26,"sentiment":"neutral","sentiment_score":0.28156918713024687},{"text":"How are you doing today?","start":8.88,"end":10.0199995,"sentiment":"neutral","sentiment_score":0.29040664434432983}],"sentiment":"neutral","sentiment_score":0.2899549792210261,"channel":0,"num_words":15,"start":3.04,"end":10.0199995},{"sentences":[{"text":"I'm 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They arrange an introductory meeting for the following week and exchange email addresses. The agent confirms the meeting date and thanks Ronald for his time."},"intents":{"segments":[{"text":"Lee, I hope you still remember the company because the last time that we touched base with you, it was October of last year. 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So, sir, what I'll be doing, I'll be sending you a calendar invite. Again, the meeting date, sir, that would be on June 22 at 11AM. But Mhmm. still, I'll be ringing you back on that day just to check if there's any changes regarding your schedule. And, Yep.","start_word":285,"end_word":341,"intents":[{"intent":"Schedule meeting","confidence_score":0.3655661}]}]},"sentiments":{"segments":[{"text":"Hello. Elise speaking? Yeah.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":0.037656694650650024},{"text":"Good morning.","start_word":4,"end_word":5,"sentiment":"positive","sentiment_score":0.3989145755767822},{"text":"Lee, it's Ronald from Cloud Solution IT. How are you doing today?","start_word":6,"end_word":17,"sentiment":"neutral","sentiment_score":0.2931988537311554},{"text":"I'm good. Thanks. Alright. Okay. That's wonderful.","start_word":18,"end_word":24,"sentiment":"positive","sentiment_score":0.5548135042190552},{"text":"Lee, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, and many more. And reason for my call today, Leigh, same thing as before, We're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time this coming week, maybe on the last week of this month? Not this week. We've got sales Mhmm. scheduled, but maybe Yes, sir. let's Mhmm. see. And is it a online meeting or in person? Oh, yes, sir. That that that would be on Teams, sir. Could probably go for twenty My seconds. yeah. That that that would be perfect, sir. Twenty second. Would you We be available see in the morning, sir, or in the afternoon? yeah. In the morning, I'm not sure Mhmm. we can really use your services, but I guess I'll determine that in online meeting. So Yeah. if you send me a Teams invite, I'll just I'll allocate half an year and see if we see if we can get anywhere. Yeah. Yes, sir. 11AM, sir, on the twenty second. Alright. Alright. So, sir, what I'll be doing, I'll be sending you a calendar invite. Again, the meeting date, sir, that would be on June 22 at 11AM. But Mhmm. still, I'll be ringing you back on that day just to check if there's any changes regarding your schedule. And, Yep. lady, do you mind me asking, how many end user do you got in the company? About 35. Keep About it 30 close. five, sir. Yeah. 30 to Yes, 40. sir. Let's just say that. 30 to 40. And, sir, can I have your email address? Yeah. It's lergh@magicmemes.com.au. Alright.","start_word":25,"end_word":391,"sentiment":"neutral","sentiment_score":0.04944453741695315},{"text":"Wonderful, sir. Leigh, again, thank you so much for allowing us to introduce our company. I'll be talking to you again on the twenty second. Thank you. Thank you, Lee. Okay. Have a good day, sir. Thank you so Thanks. much.","start_word":392,"end_word":432,"sentiment":"positive","sentiment_score":0.5253360867500305},{"text":"Bye. Alright. Bye bye.","start_word":433,"end_word":436,"sentiment":"neutral","sentiment_score":0.1906474083662033}],"average":{"sentiment":"neutral","sentiment_score":0.11490375267531344}}}}