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This is Tyson.\n\nChannel 0: Yes. Good afternoon. Jason, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Good. How can I help your owner?\n\nChannel 0: Yep. Jason, I hope you still remember the company because the last time that we touched base with you, it was November of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.\n\nChannel 1: No.\n\nChannel 0: Name\n\nChannel 1: Probably\n\nChannel 0: of the\n\nChannel 1: not interest not interested. Thanks, mate. Thank you for reaching out though and keeping this in mind. See you.\n\nChannel 0: Alright. Thank you.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.24,"end":0.48,"sentiment":"neutral","sentiment_score":0.05497847497463226},{"text":"This is Tyson.","start":0.48,"end":1.14,"sentiment":"neutral","sentiment_score":0.05894777178764343}],"sentiment":"neutral","sentiment_score":0.05795544758439064,"channel":1,"num_words":4,"start":0.24,"end":1.14},{"sentences":[{"text":"Yes.","start":3.12,"end":3.62,"sentiment":"neutral","sentiment_score":0.17527589201927185},{"text":"Good afternoon.","start":3.9199998,"end":4.66,"sentiment":"positive","sentiment_score":0.4450705796480179},{"text":"Jason, it's Ronald from Cloud Solution IT.","start":5.04,"end":8.9,"sentiment":"positive","sentiment_score":0.3344704338482448},{"text":"How are you doing today?","start":9.599999,"end":10.82,"sentiment":"positive","sentiment_score":0.33499141931533816}],"sentiment":"positive","sentiment_score":0.3387778123219808,"channel":0,"num_words":15,"start":3.12,"end":10.82},{"sentences":[{"text":"Good.","start":11.12,"end":11.44,"sentiment":"positive","sentiment_score":0.35070204734802246},{"text":"How can I help your owner?","start":11.44,"end":12.74,"sentiment":"neutral","sentiment_score":0.21772920588652292}],"sentiment":"neutral","sentiment_score":0.23672532609530858,"channel":1,"num_words":7,"start":11.12,"end":12.74},{"sentences":[{"text":"Yep.","start":12.88,"end":13.365,"sentiment":"neutral","sentiment_score":0.067227303981781},{"text":"Jason, I hope you still remember the company because the last time that we touched base with you, it was November of last year.","start":13.925,"end":21.865,"sentiment":"neutral","sentiment_score":0.05954246285061041},{"text":"And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.","start":22.244999,"end":32.4,"sentiment":"neutral","sentiment_score":0.06693881067136924}],"sentiment":"neutral","sentiment_score":0.06353065962545,"channel":0,"num_words":52,"start":12.88,"end":32.4},{"sentences":[{"text":"No.","start":33.38,"end":33.62,"sentiment":"negative","sentiment_score":-0.379772812128067}],"sentiment":"negative","sentiment_score":-0.379772812128067,"channel":1,"num_words":1,"start":33.38,"end":33.62},{"sentences":[{"text":"Name","start":33.42,"end":33.74,"sentiment":"negative","sentiment_score":-0.4987751841545105}],"sentiment":"negative","sentiment_score":-0.4987751841545105,"channel":0,"num_words":1,"start":33.42,"end":33.74},{"sentences":[{"text":"Probably","start":33.62,"end":33.94,"sentiment":"negative","sentiment_score":-0.5386544466018677}],"sentiment":"negative","sentiment_score":-0.5386544466018677,"channel":1,"num_words":1,"start":33.62,"end":33.94},{"sentences":[{"text":"of the","start":33.74,"end":34.4,"sentiment":"negative","sentiment_score":-0.6290850341320038}],"sentiment":"negative","sentiment_score":-0.6290850341320038,"channel":0,"num_words":2,"start":33.74,"end":34.4},{"sentences":[{"text":"not interest not interested.","start":33.94,"end":35.3,"sentiment":"negative","sentiment_score":-0.6305985748767853},{"text":"Thanks, mate.","start":35.3,"end":35.86,"sentiment":"neutral","sentiment_score":0.1403377801179886},{"text":"Thank you for reaching out though and keeping this in mind.","start":35.86,"end":38.02,"sentiment":"positive","sentiment_score":0.4465458230538802},{"text":"See you.","start":38.02,"end":38.68,"sentiment":"neutral","sentiment_score":0.20963069796562195}],"sentiment":"neutral","sentiment_score":0.16260772159225062,"channel":1,"num_words":19,"start":33.94,"end":38.68},{"sentences":[{"text":"Alright.","start":39.34,"end":39.84,"sentiment":"neutral","sentiment_score":0.24008414149284363},{"text":"Thank you.","start":40.14,"end":40.88,"sentiment":"neutral","sentiment_score":0.3144959658384323}],"sentiment":"neutral","sentiment_score":0.28969202438990277,"channel":0,"num_words":3,"start":39.34,"end":40.88}]},"summary":{"result":"success","short":"The Cloud Solution IT representative, Ronald, greets the customer, Jason, and asks how he is doing. When Jason mentions that he had a meeting with his CTO in November of the previous year, Ronald thanks him for the call and notes that he is not interested. The call ends with Ronald thanking Jason for his time."},"intents":{"segments":[{"text":"And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. No.","start_word":51,"end_word":78,"intents":[{"intent":"Arrange meeting","confidence_score":0.09132563}]},{"text":"Thank you for reaching out though and keeping this in mind. See you. Alright. Thank you.","start_word":89,"end_word":104,"intents":[{"intent":"Thank owner","confidence_score":0.007379514}]}]},"sentiments":{"segments":[{"text":"Hello. This is Tyson. Yes.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.08412185311317444},{"text":"Good afternoon. Jason, it's Ronald from Cloud Solution IT.","start_word":5,"end_word":13,"sentiment":"positive","sentiment_score":0.3643197417259216},{"text":"How are you doing today?","start_word":14,"end_word":18,"sentiment":"neutral","sentiment_score":0.32540759444236755},{"text":"Good.","start_word":19,"end_word":19,"sentiment":"positive","sentiment_score":0.35070204734802246},{"text":"How can I help your owner? Yep. Jason, I hope you still remember the company because the last time that we touched base with you, it was November of last year. 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