{"metadata":{"transaction_key":"deprecated","request_id":"019ec965-e9d0-7113-9c19-44fc01314495","sha256":"e00957a864f43be29bcd075f894bb0043fb79e93505eac6c95bb9f2a5f1f89dc","created":"2026-06-15T03:49:20.920Z","duration":7.8479376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":31,"output_tokens":31},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":31,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Has been forwarded to voice mail. The person you are trying to reach is not available. At the tone, please record your message. When you have","confidence":1.0,"words":[{"word":"has","start":0.32,"end":0.48,"confidence":0.9863281,"punctuated_word":"Has","sentiment":"negative","sentiment_score":-0.6260717511177063},{"word":"been","start":0.48,"end":0.71999997,"confidence":0.99902344,"punctuated_word":"been","sentiment":"negative","sentiment_score":-0.8026923537254333},{"word":"forwarded","start":0.71999997,"end":1.1999999,"confidence":0.99902344,"punctuated_word":"forwarded","sentiment":"negative","sentiment_score":-0.7906301021575928},{"word":"to","start":1.1999999,"end":1.36,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.7836485505104065},{"word":"voice","start":1.36,"end":1.68,"confidence":0.9921875,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.7557445764541626},{"word":"mail","start":1.68,"end":2.1799998,"confidence":0.9995117,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.7673685550689697},{"word":"the","start":2.24,"end":2.3999999,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.8442685604095459},{"word":"person","start":2.3999999,"end":2.72,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.8181203603744507},{"word":"you","start":2.72,"end":2.8799999,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.8507779836654663},{"word":"are","start":2.8799999,"end":3.04,"confidence":0.79248047,"punctuated_word":"are","sentiment":"negative","sentiment_score":-0.8382092118263245},{"word":"trying","start":3.04,"end":3.28,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.8566681742668152},{"word":"to","start":3.28,"end":3.4399998,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8420515656471252},{"word":"reach","start":3.4399998,"end":3.6799998,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.8475519418716431},{"word":"is","start":3.6799998,"end":3.84,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8923856616020203},{"word":"not","start":3.84,"end":4.08,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.8918650150299072},{"word":"available","start":4.08,"end":4.58,"confidence":0.9995117,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.8339477777481079},{"word":"at","start":4.88,"end":5.12,"confidence":1.0,"punctuated_word":"At","sentiment":"negative","sentiment_score":-0.36995235085487366},{"word":"the","start":5.12,"end":5.2,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.3697780966758728},{"word":"tone","start":5.2,"end":5.68,"confidence":0.99853516,"punctuated_word":"tone,","sentiment":"negative","sentiment_score":-0.3358174264431},{"word":"please","start":5.68,"end":6.0,"confidence":1.0,"punctuated_word":"please","sentiment":"negative","sentiment_score":-0.3796749711036682},{"word":"record","start":6.0,"end":6.3199997,"confidence":1.0,"punctuated_word":"record","sentiment":"negative","sentiment_score":-0.3549595773220062},{"word":"your","start":6.3199997,"end":6.56,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.33136555552482605},{"word":"message","start":6.56,"end":7.06,"confidence":0.99902344,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.2996198534965515},{"word":"when","start":7.2,"end":7.44,"confidence":0.99609375,"punctuated_word":"When","sentiment":"neutral","sentiment_score":-0.16410094499588013},{"word":"you","start":7.44,"end":7.6,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.19397784769535065},{"word":"have","start":7.6,"end":7.8479376,"confidence":0.9707031,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.11308229714632034}],"paragraphs":{"transcript":"\nHas been forwarded to voice mail. The person you are trying to reach is not available. At the tone, please record your message. When you have","paragraphs":[{"sentences":[{"text":"Has been forwarded to voice mail.","start":0.32,"end":2.1799998,"sentiment":"negative","sentiment_score":-0.7543593148390452},{"text":"The person you are trying to reach is not available.","start":2.24,"end":4.58,"sentiment":"negative","sentiment_score":-0.8515846252441406},{"text":"At the tone, please record your message.","start":4.88,"end":7.06,"sentiment":"negative","sentiment_score":-0.3487382616315569},{"text":"When you have","start":7.2,"end":7.8479376,"sentiment":"neutral","sentiment_score":-0.15705369661251703}],"sentiment":"negative","sentiment_score":-0.6136281177974664,"num_words":26,"start":0.32,"end":7.8479376}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Has been forwarded to voice mail. The person you are trying to reach is not available. At the tone, please record your message. When you have","paragraphs":[{"sentences":[{"text":"Has been forwarded to voice mail.","start":0.32,"end":2.1799998,"sentiment":"negative","sentiment_score":-0.7543593148390452},{"text":"The person you are trying to reach is not available.","start":2.24,"end":4.58,"sentiment":"negative","sentiment_score":-0.8515846252441406},{"text":"At the tone, please record your message.","start":4.88,"end":7.06,"sentiment":"negative","sentiment_score":-0.3487382616315569},{"text":"When you have","start":7.2,"end":7.8479376,"sentiment":"neutral","sentiment_score":-0.15705369661251703}],"sentiment":"negative","sentiment_score":-0.6136281177974664,"channel":1,"num_words":26,"start":0.32,"end":7.8479376}]},"summary":{"result":"success","short":"Has been forwarded to voice mail. The person you are trying to reach is not available. At the tone, please record your message. When you have"},"intents":{"segments":[{"text":"At the tone, please record your message.","start_word":16,"end_word":22,"intents":[{"intent":"Leave message","confidence_score":0.8652208}]}]},"sentiments":{"segments":[{"text":"Has been forwarded to voice mail. The person you are trying to reach is not available. At the tone, please record your message.","start_word":0,"end_word":22,"sentiment":"negative","sentiment_score":-0.6610912084579468},{"text":"When you have","start_word":23,"end_word":25,"sentiment":"neutral","sentiment_score":-0.189289852976799}],"average":{"sentiment":"negative","sentiment_score":-0.6154329853673135}}}}