{"metadata":{"transaction_key":"deprecated","request_id":"01a09dc2-3389-7c60-a55f-d032f3eef444","sha256":"4e95453749cb2033ee623437a4ec64343ec60de2d9c5f1f97f7c9340cd8815fd","created":"2026-09-14T02:32:27.197Z","duration":112.103935,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":324,"output_tokens":98},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":370,"output_tokens":370},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":370,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"Oh, hi, Jordan. It's Andrew from Resilience AI. Have I caught you in a bad time? Oh, yes. Well, Jordan, just real quick, mate. We provide a twenty four seven managed agent security for mid market teams without increasing security spend, And, our AI works alongside your existing security tools to reduce manual work and provide a complete audit trail to just a fraction of a cost. And our CTO wanted to show you exactly how we can help your team. If you're available for a really quick demo this week or next week. Oh, don't you guys are looking for, you know, another opportunity? Because, you know, we just wanted to showcase our AI capabilities with you. This will somehow lower your your cost in, you know, managing a team. So even if just a fifteen minute demo, if you're available for next week, if you're totally busy for this week. Understood. Well, just checking now. So thank you for your time, Darren. You have a great day, mate. Take care.","confidence":0.9951172,"words":[{"word":"oh","start":5.12,"end":5.52,"confidence":0.9711914,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.015273327939212322},{"word":"hi","start":5.52,"end":6.02,"confidence":0.9482422,"punctuated_word":"hi,","sentiment":"neutral","sentiment_score":0.021478615701198574},{"word":"jordan","start":6.08,"end":6.58,"confidence":0.8515625,"punctuated_word":"Jordan.","sentiment":"neutral","sentiment_score":0.029542112722992897},{"word":"it's","start":6.7999997,"end":7.12,"confidence":0.98583984,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.03903573378920555},{"word":"andrew","start":7.12,"end":7.62,"confidence":0.99902344,"punctuated_word":"Andrew","sentiment":"neutral","sentiment_score":0.06234041601419449},{"word":"from","start":7.7599998,"end":8.16,"confidence":0.9970703,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.0658528134226799},{"word":"resilience","start":8.16,"end":8.66,"confidence":0.90804034,"punctuated_word":"Resilience","sentiment":"neutral","sentiment_score":0.07968263328075409},{"word":"ai","start":8.72,"end":9.22,"confidence":0.8015137,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.07004959881305695},{"word":"have","start":9.679999,"end":9.92,"confidence":0.8730469,"punctuated_word":"Have","sentiment":"neutral","sentiment_score":-0.02115832082927227},{"word":"i","start":9.92,"end":10.08,"confidence":0.9970703,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.03352764621376991},{"word":"caught","start":10.08,"end":10.32,"confidence":0.99316406,"punctuated_word":"caught","sentiment":"neutral","sentiment_score":-0.06938638538122177},{"word":"you","start":10.32,"end":10.48,"confidence":0.9941406,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.07546178996562958},{"word":"in","start":10.48,"end":10.639999,"confidence":0.7324219,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.09598930925130844},{"word":"a","start":10.639999,"end":10.719999,"confidence":0.984375,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.10210692882537842},{"word":"bad","start":10.719999,"end":10.96,"confidence":0.99902344,"punctuated_word":"bad","sentiment":"neutral","sentiment_score":-0.13494199514389038},{"word":"time","start":10.96,"end":11.46,"confidence":0.99902344,"punctuated_word":"time?","sentiment":"neutral","sentiment_score":-0.18955281376838684},{"word":"oh","start":16.345,"end":16.845,"confidence":0.986084,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":-0.031603097915649414},{"word":"yes","start":18.345,"end":18.845,"confidence":0.9682617,"punctuated_word":"yes.","sentiment":"neutral","sentiment_score":0.009589934721589088},{"word":"well","start":18.985,"end":19.385,"confidence":0.9550781,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":0.0800708532333374},{"word":"jordan","start":19.385,"end":19.885,"confidence":0.82958984,"punctuated_word":"Jordan,","sentiment":"neutral","sentiment_score":0.14704447984695437},{"word":"just","start":20.425,"end":20.585,"confidence":0.66259766,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.13793154060840607},{"word":"real","start":20.585,"end":20.825,"confidence":0.9951172,"punctuated_word":"real","sentiment":"neutral","sentiment_score":0.11561359465122224},{"word":"quick","start":20.825,"end":21.145,"confidence":0.9880371,"punctuated_word":"quick,","sentiment":"neutral","sentiment_score":0.13020271062850952},{"word":"mate","start":21.145,"end":21.545,"confidence":0.9187012,"punctuated_word":"mate.","sentiment":"neutral","sentiment_score":0.14056213200092316},{"word":"we","start":21.545,"end":21.705,"confidence":0.99121094,"punctuated_word":"We","sentiment":"neutral","sentiment_score":0.24597641825675964},{"word":"provide","start":21.705,"end":22.205,"confidence":1.0,"punctuated_word":"provide","sentiment":"neutral","sentiment_score":0.21722109615802765},{"word":"a","start":22.265,"end":22.505,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.26098930835723877},{"word":"twenty","start":22.505,"end":22.824999,"confidence":0.99902344,"punctuated_word":"twenty","sentiment":"neutral","sentiment_score":0.28379255533218384},{"word":"four","start":22.824999,"end":23.064999,"confidence":1.0,"punctuated_word":"four","sentiment":"neutral","sentiment_score":0.2094460278749466},{"word":"seven","start":23.064999,"end":23.465,"confidence":0.98291016,"punctuated_word":"seven","sentiment":"neutral","sentiment_score":0.23879437148571017},{"word":"managed","start":23.465,"end":23.965,"confidence":0.9404297,"punctuated_word":"managed","sentiment":"neutral","sentiment_score":0.22068528831005096},{"word":"agent","start":24.025,"end":24.345,"confidence":0.85058594,"punctuated_word":"agent","sentiment":"neutral","sentiment_score":0.1948550790548325},{"word":"security","start":24.345,"end":24.845,"confidence":0.5180664,"punctuated_word":"security","sentiment":"neutral","sentiment_score":0.11123178899288176},{"word":"for","start":25.544998,"end":25.865,"confidence":0.99121094,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.24007605016231537},{"word":"mid","start":25.865,"end":26.105,"confidence":0.9980469,"punctuated_word":"mid","sentiment":"neutral","sentiment_score":0.22319155931472776},{"word":"market","start":26.105,"end":26.585,"confidence":0.8588867,"punctuated_word":"market","sentiment":"neutral","sentiment_score":0.2856684923171997},{"word":"teams","start":26.585,"end":26.904999,"confidence":0.9892578,"punctuated_word":"teams","sentiment":"neutral","sentiment_score":0.23065072298049927},{"word":"without","start":26.904999,"end":27.305,"confidence":0.99902344,"punctuated_word":"without","sentiment":"neutral","sentiment_score":0.21783338487148285},{"word":"increasing","start":27.305,"end":27.805,"confidence":1.0,"punctuated_word":"increasing","sentiment":"neutral","sentiment_score":0.20637227594852448},{"word":"security","start":27.865,"end":28.345,"confidence":0.9951172,"punctuated_word":"security","sentiment":"neutral","sentiment_score":0.02392344176769257},{"word":"spend","start":28.345,"end":28.845,"confidence":0.75268555,"punctuated_word":"spend,","sentiment":"neutral","sentiment_score":0.2425856441259384},{"word":"and","start":29.56,"end":29.72,"confidence":0.78564453,"punctuated_word":"And,","sentiment":"neutral","sentiment_score":0.2798800468444824},{"word":"our","start":30.039999,"end":30.36,"confidence":1.0,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.3326941728591919},{"word":"ai","start":30.36,"end":30.84,"confidence":1.0,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.2682594954967499},{"word":"works","start":30.84,"end":31.16,"confidence":1.0,"punctuated_word":"works","sentiment":"neutral","sentiment_score":0.28816866874694824},{"word":"alongside","start":31.16,"end":31.66,"confidence":0.9970703,"punctuated_word":"alongside","sentiment":"neutral","sentiment_score":0.2793353796005249},{"word":"your","start":31.88,"end":32.2,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.3065357208251953},{"word":"existing","start":32.2,"end":32.68,"confidence":0.9951172,"punctuated_word":"existing","sentiment":"neutral","sentiment_score":0.3059486746788025},{"word":"security","start":32.68,"end":33.16,"confidence":1.0,"punctuated_word":"security","sentiment":"neutral","sentiment_score":0.11690953373908997},{"word":"tools","start":33.16,"end":33.48,"confidence":0.99316406,"punctuated_word":"tools","sentiment":"neutral","sentiment_score":0.24144884943962097},{"word":"to","start":33.48,"end":33.64,"confidence":0.9770508,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.30149948596954346},{"word":"reduce","start":33.64,"end":34.04,"confidence":0.99902344,"punctuated_word":"reduce","sentiment":"neutral","sentiment_score":0.2335961163043976},{"word":"manual","start":34.04,"end":34.44,"confidence":0.9980469,"punctuated_word":"manual","sentiment":"neutral","sentiment_score":0.29714521765708923},{"word":"work","start":34.44,"end":34.76,"confidence":0.99902344,"punctuated_word":"work","sentiment":"neutral","sentiment_score":0.26779669523239136},{"word":"and","start":34.76,"end":35.0,"confidence":0.9970703,"punctuated_word":"and","sentiment":"positive","sentiment_score":0.3752298951148987},{"word":"provide","start":35.0,"end":35.4,"confidence":1.0,"punctuated_word":"provide","sentiment":"neutral","sentiment_score":0.3271819055080414},{"word":"a","start":35.4,"end":35.559998,"confidence":0.9243164,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.3987686038017273},{"word":"complete","start":35.559998,"end":36.059998,"confidence":1.0,"punctuated_word":"complete","sentiment":"positive","sentiment_score":0.36335939168930054},{"word":"audit","start":36.12,"end":36.44,"confidence":0.99902344,"punctuated_word":"audit","sentiment":"neutral","sentiment_score":0.31866028904914856},{"word":"trail","start":36.44,"end":36.94,"confidence":0.9980469,"punctuated_word":"trail","sentiment":"neutral","sentiment_score":0.3272860050201416},{"word":"to","start":37.16,"end":37.239998,"confidence":0.38012695,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.3359273672103882},{"word":"just","start":37.239998,"end":37.48,"confidence":1.0,"punctuated_word":"just","sentiment":"positive","sentiment_score":0.3557630181312561},{"word":"a","start":37.48,"end":37.64,"confidence":0.99902344,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.35633498430252075},{"word":"fraction","start":37.64,"end":38.04,"confidence":1.0,"punctuated_word":"fraction","sentiment":"positive","sentiment_score":0.3535740077495575},{"word":"of","start":38.04,"end":38.28,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":0.3300582468509674},{"word":"a","start":38.28,"end":38.36,"confidence":0.9223633,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.2939637303352356},{"word":"cost","start":38.36,"end":38.76,"confidence":0.95825195,"punctuated_word":"cost.","sentiment":"neutral","sentiment_score":0.2777082324028015},{"word":"and","start":38.76,"end":39.26,"confidence":0.9970703,"punctuated_word":"And","sentiment":"neutral","sentiment_score":0.31309083104133606},{"word":"our","start":39.48,"end":39.8,"confidence":0.90283203,"punctuated_word":"our","sentiment":"positive","sentiment_score":0.36501556634902954},{"word":"cto","start":39.8,"end":40.28,"confidence":0.9946289,"punctuated_word":"CTO","sentiment":"positive","sentiment_score":0.3506540060043335},{"word":"wanted","start":40.28,"end":40.6,"confidence":0.98535156,"punctuated_word":"wanted","sentiment":"neutral","sentiment_score":0.3064754903316498},{"word":"to","start":40.6,"end":40.84,"confidence":1.0,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.3745206892490387},{"word":"show","start":40.84,"end":41.08,"confidence":1.0,"punctuated_word":"show","sentiment":"positive","sentiment_score":0.38208702206611633},{"word":"you","start":41.08,"end":41.32,"confidence":1.0,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.3938717842102051},{"word":"exactly","start":41.32,"end":41.72,"confidence":1.0,"punctuated_word":"exactly","sentiment":"positive","sentiment_score":0.4531896710395813},{"word":"how","start":41.72,"end":41.96,"confidence":1.0,"punctuated_word":"how","sentiment":"positive","sentiment_score":0.440231591463089},{"word":"we","start":41.96,"end":42.04,"confidence":0.97509766,"punctuated_word":"we","sentiment":"positive","sentiment_score":0.4179917275905609},{"word":"can","start":42.04,"end":42.28,"confidence":1.0,"punctuated_word":"can","sentiment":"positive","sentiment_score":0.5132767558097839},{"word":"help","start":42.28,"end":42.52,"confidence":1.0,"punctuated_word":"help","sentiment":"positive","sentiment_score":0.4098316133022308},{"word":"your","start":42.52,"end":42.76,"confidence":0.99902344,"punctuated_word":"your","sentiment":"positive","sentiment_score":0.36140409111976624},{"word":"team","start":42.76,"end":43.26,"confidence":0.7841797,"punctuated_word":"team.","sentiment":"neutral","sentiment_score":0.3068818151950836},{"word":"if","start":43.955,"end":44.275,"confidence":0.99902344,"punctuated_word":"If","sentiment":"neutral","sentiment_score":0.27031219005584717},{"word":"you're","start":44.275,"end":44.515,"confidence":0.99902344,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":0.2284731566905975},{"word":"available","start":44.515,"end":44.995,"confidence":1.0,"punctuated_word":"available","sentiment":"neutral","sentiment_score":0.13424842059612274},{"word":"for","start":44.995,"end":45.235,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.15690958499908447},{"word":"a","start":45.235,"end":45.395,"confidence":0.99609375,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.17333078384399414},{"word":"really","start":45.395,"end":45.635002,"confidence":1.0,"punctuated_word":"really","sentiment":"neutral","sentiment_score":0.2383054792881012},{"word":"quick","start":45.635002,"end":45.955,"confidence":1.0,"punctuated_word":"quick","sentiment":"neutral","sentiment_score":0.2274434119462967},{"word":"demo","start":45.955,"end":46.355,"confidence":1.0,"punctuated_word":"demo","sentiment":"neutral","sentiment_score":0.19872695207595825},{"word":"this","start":46.355,"end":46.515,"confidence":0.9980469,"punctuated_word":"this","sentiment":"neutral","sentiment_score":0.13865941762924194},{"word":"week","start":46.515,"end":46.835,"confidence":1.0,"punctuated_word":"week","sentiment":"neutral","sentiment_score":0.14165937900543213},{"word":"or","start":46.835,"end":47.235,"confidence":0.9921875,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.1817936599254608},{"word":"next","start":47.235,"end":47.555,"confidence":1.0,"punctuated_word":"next","sentiment":"neutral","sentiment_score":0.10977543890476228},{"word":"week","start":47.555,"end":48.055,"confidence":0.94018555,"punctuated_word":"week.","sentiment":"neutral","sentiment_score":0.12378941476345062},{"word":"oh","start":57.69,"end":58.19,"confidence":0.8574219,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.052945271134376526},{"word":"don't","start":58.41,"end":58.81,"confidence":0.9375,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":0.019485369324684143},{"word":"you","start":58.81,"end":58.89,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.007404081523418427},{"word":"guys","start":58.89,"end":59.21,"confidence":0.99609375,"punctuated_word":"guys","sentiment":"neutral","sentiment_score":0.003961093723773956},{"word":"are","start":59.21,"end":59.61,"confidence":0.4440918,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.02793460711836815},{"word":"looking","start":59.61,"end":59.93,"confidence":0.9970703,"punctuated_word":"looking","sentiment":"neutral","sentiment_score":-0.02845732867717743},{"word":"for","start":59.93,"end":60.33,"confidence":0.9645996,"punctuated_word":"for,","sentiment":"neutral","sentiment_score":-0.03102469816803932},{"word":"you","start":60.33,"end":60.49,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.05738859251141548},{"word":"know","start":60.49,"end":60.65,"confidence":1.0,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":-0.022001665085554123},{"word":"another","start":60.65,"end":61.13,"confidence":1.0,"punctuated_word":"another","sentiment":"neutral","sentiment_score":0.022991150617599487},{"word":"opportunity","start":61.13,"end":61.63,"confidence":0.86694336,"punctuated_word":"opportunity?","sentiment":"neutral","sentiment_score":0.0417039692401886},{"word":"because","start":62.81,"end":63.31,"confidence":0.85498047,"punctuated_word":"Because,","sentiment":"neutral","sentiment_score":0.07378178834915161},{"word":"you","start":63.69,"end":63.77,"confidence":0.9038086,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.06504788249731064},{"word":"know","start":63.77,"end":64.09,"confidence":0.9995117,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":0.10276021808385848},{"word":"we","start":64.09,"end":64.25,"confidence":0.9970703,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.15953554213047028},{"word":"just","start":64.25,"end":64.57,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.1466771364212036},{"word":"wanted","start":64.57,"end":64.89,"confidence":0.9941406,"punctuated_word":"wanted","sentiment":"neutral","sentiment_score":0.1498846709728241},{"word":"to","start":64.89,"end":65.13,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.2556123435497284},{"word":"showcase","start":65.13,"end":65.63,"confidence":1.0,"punctuated_word":"showcase","sentiment":"neutral","sentiment_score":0.2654057741165161},{"word":"our","start":65.69,"end":66.09,"confidence":1.0,"punctuated_word":"our","sentiment":"neutral","sentiment_score":0.31513941287994385},{"word":"ai","start":66.09,"end":66.57,"confidence":0.99902344,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.2870314121246338},{"word":"capabilities","start":66.57,"end":67.07,"confidence":0.99902344,"punctuated_word":"capabilities","sentiment":"neutral","sentiment_score":0.32410553097724915},{"word":"with","start":67.29,"end":67.53,"confidence":0.9980469,"punctuated_word":"with","sentiment":"positive","sentiment_score":0.3401455879211426},{"word":"you","start":67.53,"end":68.03,"confidence":0.98291016,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.2675749361515045},{"word":"this","start":68.25,"end":68.49,"confidence":0.48120117,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.3292326033115387},{"word":"will","start":68.49,"end":68.99,"confidence":0.46923828,"punctuated_word":"will","sentiment":"neutral","sentiment_score":0.3145054578781128},{"word":"somehow","start":69.37,"end":69.87,"confidence":0.94189453,"punctuated_word":"somehow","sentiment":"neutral","sentiment_score":0.3180449903011322},{"word":"lower","start":69.93,"end":70.25,"confidence":0.984375,"punctuated_word":"lower","sentiment":"neutral","sentiment_score":0.2677047550678253},{"word":"your","start":70.25,"end":70.75,"confidence":0.82666016,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.2617345452308655},{"word":"your","start":71.465,"end":71.945,"confidence":0.9970703,"punctuated_word":"your","sentiment":"neutral","sentiment_score":0.253232479095459},{"word":"cost","start":71.945,"end":72.424995,"confidence":0.9863281,"punctuated_word":"cost","sentiment":"neutral","sentiment_score":0.2869257926940918},{"word":"in","start":72.424995,"end":72.924995,"confidence":0.8972168,"punctuated_word":"in,","sentiment":"neutral","sentiment_score":0.23546060919761655},{"word":"you","start":72.985,"end":73.145,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.15292708575725555},{"word":"know","start":73.145,"end":73.385,"confidence":1.0,"punctuated_word":"know,","sentiment":"neutral","sentiment_score":0.17717939615249634},{"word":"managing","start":73.385,"end":73.885,"confidence":0.99902344,"punctuated_word":"managing","sentiment":"neutral","sentiment_score":0.2317582368850708},{"word":"a","start":74.025,"end":74.185,"confidence":0.83740234,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.23333939909935},{"word":"team","start":74.185,"end":74.665,"confidence":0.9650879,"punctuated_word":"team.","sentiment":"neutral","sentiment_score":0.15148790180683136},{"word":"so","start":74.665,"end":75.165,"confidence":0.99902344,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.11178745329380035},{"word":"even","start":76.265,"end":76.424995,"confidence":0.7421875,"punctuated_word":"even","sentiment":"neutral","sentiment_score":0.09962363541126253},{"word":"if","start":76.424995,"end":76.665,"confidence":0.8276367,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.07823203504085541},{"word":"just","start":76.665,"end":77.165,"confidence":0.6269531,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.08997447043657303},{"word":"a","start":77.385,"end":77.545,"confidence":0.8881836,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.09174084663391112},{"word":"fifteen","start":77.545,"end":77.945,"confidence":0.6855469,"punctuated_word":"fifteen","sentiment":"neutral","sentiment_score":0.09519191086292268},{"word":"minute","start":77.945,"end":78.265,"confidence":0.99609375,"punctuated_word":"minute","sentiment":"neutral","sentiment_score":0.10406651347875596},{"word":"demo","start":78.265,"end":78.665,"confidence":0.92700195,"punctuated_word":"demo,","sentiment":"neutral","sentiment_score":0.05131615698337555},{"word":"if","start":78.665,"end":78.825,"confidence":0.9980469,"punctuated_word":"if","sentiment":"neutral","sentiment_score":0.04976526647806168},{"word":"you're","start":78.825,"end":79.065,"confidence":0.9995117,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":0.022715851664543152},{"word":"available","start":79.065,"end":79.565,"confidence":1.0,"punctuated_word":"available","sentiment":"neutral","sentiment_score":0.005418434739112854},{"word":"for","start":80.104996,"end":80.604996,"confidence":0.92822266,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.011289432644844055},{"word":"next","start":81.705,"end":82.025,"confidence":0.9941406,"punctuated_word":"next","sentiment":"neutral","sentiment_score":-0.014905061572790146},{"word":"week","start":82.025,"end":82.525,"confidence":0.907959,"punctuated_word":"week,","sentiment":"neutral","sentiment_score":-0.01042206957936287},{"word":"if","start":82.744995,"end":83.065,"confidence":0.9980469,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.0573987290263176},{"word":"you're","start":83.065,"end":83.545,"confidence":0.9941406,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":-0.1163950189948082},{"word":"totally","start":83.545,"end":84.025,"confidence":0.72509766,"punctuated_word":"totally","sentiment":"neutral","sentiment_score":-0.11080394685268402},{"word":"busy","start":84.025,"end":84.525,"confidence":1.0,"punctuated_word":"busy","sentiment":"neutral","sentiment_score":-0.08270984888076782},{"word":"for","start":84.585,"end":84.825,"confidence":0.9790039,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.07907941937446594},{"word":"this","start":84.825,"end":85.065,"confidence":0.99121094,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.04647655040025711},{"word":"week","start":85.065,"end":85.565,"confidence":0.9802246,"punctuated_word":"week.","sentiment":"neutral","sentiment_score":-0.02467626705765724},{"word":"understood","start":101.375,"end":101.875,"confidence":0.83528644,"punctuated_word":"Understood.","sentiment":"neutral","sentiment_score":0.24039217829704285},{"word":"well","start":102.015,"end":102.33501,"confidence":0.99365234,"punctuated_word":"Well,","sentiment":"neutral","sentiment_score":0.10497879981994628},{"word":"just","start":102.33501,"end":102.815,"confidence":0.76464844,"punctuated_word":"just","sentiment":"neutral","sentiment_score":0.08657710999250412},{"word":"checking","start":102.815,"end":103.295006,"confidence":0.97265625,"punctuated_word":"checking","sentiment":"neutral","sentiment_score":0.12655961513519287},{"word":"now","start":103.295006,"end":103.695,"confidence":0.65722656,"punctuated_word":"now.","sentiment":"neutral","sentiment_score":0.09336221218109132},{"word":"so","start":103.695,"end":104.195,"confidence":0.9980469,"punctuated_word":"So","sentiment":"neutral","sentiment_score":0.08373504132032394},{"word":"thank","start":104.815,"end":105.055,"confidence":0.39770508,"punctuated_word":"thank","sentiment":"positive","sentiment_score":0.5539090633392334},{"word":"you","start":105.055,"end":105.215004,"confidence":0.9223633,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.5712491273880005},{"word":"for","start":105.215004,"end":105.455,"confidence":1.0,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.6075261831283569},{"word":"your","start":105.455,"end":105.695,"confidence":0.9980469,"punctuated_word":"your","sentiment":"positive","sentiment_score":0.544366717338562},{"word":"time","start":105.695,"end":105.935005,"confidence":0.986084,"punctuated_word":"time,","sentiment":"positive","sentiment_score":0.6420503258705139},{"word":"darren","start":105.935005,"end":106.33501,"confidence":0.7895508,"punctuated_word":"Darren.","sentiment":"positive","sentiment_score":0.5386266112327576},{"word":"you","start":106.33501,"end":106.415,"confidence":0.99609375,"punctuated_word":"You","sentiment":"positive","sentiment_score":0.5925173759460449},{"word":"have","start":106.415,"end":106.575005,"confidence":1.0,"punctuated_word":"have","sentiment":"positive","sentiment_score":0.6425439715385437},{"word":"a","start":106.575005,"end":106.65501,"confidence":0.9980469,"punctuated_word":"a","sentiment":"positive","sentiment_score":0.6343927383422852},{"word":"great","start":106.65501,"end":106.895004,"confidence":0.99902344,"punctuated_word":"great","sentiment":"positive","sentiment_score":0.64450603723526},{"word":"day","start":106.895004,"end":107.135,"confidence":0.95043945,"punctuated_word":"day,","sentiment":"positive","sentiment_score":0.6842300891876221},{"word":"mate","start":107.135,"end":107.455,"confidence":0.8901367,"punctuated_word":"mate.","sentiment":"positive","sentiment_score":0.5757524371147156},{"word":"take","start":107.455,"end":107.695,"confidence":0.9760742,"punctuated_word":"Take","sentiment":"neutral","sentiment_score":0.2757737934589386},{"word":"care","start":107.695,"end":108.195,"confidence":0.9941406,"punctuated_word":"care.","sentiment":"neutral","sentiment_score":0.28787297010421753}],"paragraphs":{"transcript":"\nOh, hi, Jordan. It's Andrew from Resilience AI. Have I caught you in a bad time? Oh, yes. Well, Jordan, just real quick, mate.\n\nWe provide a twenty four seven managed agent security for mid market teams without increasing security spend, And, our AI works alongside your existing security tools to reduce manual work and provide a complete audit trail to just a fraction of a cost. And our CTO wanted to show you exactly how we can help your team. If you're available for a really quick demo this week or next week. Oh, don't you guys are looking for, you know, another opportunity? Because, you know, we just wanted to showcase our AI capabilities with you.\n\nThis will somehow lower your your cost in, you know, managing a team. So even if just a fifteen minute demo, if you're available for next week, if you're totally busy for this week. Understood. Well, just checking now. So thank you for your time, Darren.\n\nYou have a great day, mate. Take care.","paragraphs":[{"sentences":[{"text":"Oh, hi, Jordan.","start":5.12,"end":6.58,"sentiment":"neutral","sentiment_score":0.022098018787801266},{"text":"It's Andrew from Resilience AI.","start":6.7999997,"end":9.22,"sentiment":"neutral","sentiment_score":0.0633922390639782},{"text":"Have I caught you in a bad time?","start":9.679999,"end":11.46,"sentiment":"neutral","sentiment_score":-0.0902656486723572},{"text":"Oh, yes.","start":16.345,"end":18.845,"sentiment":"neutral","sentiment_score":-0.011006581597030163},{"text":"Well, Jordan, just real quick, mate.","start":18.985,"end":21.545,"sentiment":"neutral","sentiment_score":0.12523755182822546}],"sentiment":"neutral","sentiment_score":0.0162725920866554,"num_words":24,"start":5.12,"end":21.545},{"sentences":[{"text":"We provide a twenty four seven managed agent security for mid market teams without increasing security spend, And, our AI works alongside your existing security tools to reduce manual work and provide a complete audit trail to just a fraction of a cost.","start":21.545,"end":38.76,"sentiment":"neutral","sentiment_score":0.269449470694675},{"text":"And our CTO wanted to show you exactly how we can help your team.","start":38.76,"end":43.26,"sentiment":"positive","sentiment_score":0.3848944753408432},{"text":"If you're available for a really quick demo this week or next week.","start":43.955,"end":48.055,"sentiment":"neutral","sentiment_score":0.1787251761326423},{"text":"Oh, don't you guys are looking for, you know, another opportunity?","start":57.69,"end":61.63,"sentiment":"neutral","sentiment_score":-0.0030112835493954744},{"text":"Because, you know, we just wanted to showcase our AI capabilities with you.","start":62.81,"end":68.03,"sentiment":"neutral","sentiment_score":0.2117463258596567}],"sentiment":"neutral","sentiment_score":0.23423250320744007,"num_words":94,"start":21.545,"end":68.03},{"sentences":[{"text":"This will somehow lower your your cost in, you know, managing a team.","start":68.25,"end":74.665,"sentiment":"neutral","sentiment_score":0.24719486557520354},{"text":"So even if just a fifteen minute demo, if you're available for next week, if you're totally busy for this week.","start":74.665,"end":85.565,"sentiment":"neutral","sentiment_score":0.011698868125677109},{"text":"Understood.","start":101.375,"end":101.875,"sentiment":"neutral","sentiment_score":0.24039217829704285},{"text":"Well, just checking now.","start":102.015,"end":103.695,"sentiment":"neutral","sentiment_score":0.10286943428218365},{"text":"So thank you for your time, Darren.","start":103.695,"end":106.33501,"sentiment":"positive","sentiment_score":0.5059232956596783}],"sentiment":"neutral","sentiment_score":0.16635961887305198,"num_words":46,"start":68.25,"end":106.33501},{"sentences":[{"text":"You have a great day, mate.","start":106.33501,"end":107.455,"sentiment":"positive","sentiment_score":0.6289904415607452},{"text":"Take care.","start":107.455,"end":108.195,"sentiment":"neutral","sentiment_score":0.28182338178157806}],"sentiment":"positive","sentiment_score":0.5421986766159534,"num_words":8,"start":106.33501,"end":108.195}]}}]},{"alternatives":[{"transcript":"Hello? John speaking. I'm a bit busy right now, but what are you after? Mhmm. Alright. Look, I appreciate you reaching out with that, but we already have capabilities like that right now. No. It's it's not about being busy. I'll I'll just repeat it again. No. We're not looking for another opportunity right now, but it's good. Thanks for, like, reaching out, but there's no need for us to to have a demo. Yep. Hey. You too. Alright. Thanks for calling.","confidence":0.9970703,"words":[{"word":"hello","start":2.8799999,"end":3.3799999,"confidence":0.8317871,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.004139851778745651},{"word":"john","start":3.4399998,"end":3.76,"confidence":0.6660156,"punctuated_word":"John","sentiment":"neutral","sentiment_score":0.002002707216888666},{"word":"speaking","start":3.76,"end":4.26,"confidence":0.98950195,"punctuated_word":"speaking.","sentiment":"neutral","sentiment_score":0.004917419049888849},{"word":"i'm","start":13.28,"end":13.78,"confidence":0.84521484,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.1583705097436905},{"word":"a","start":14.245,"end":14.325,"confidence":0.4230957,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.14530271291732788},{"word":"bit","start":14.325,"end":14.485,"confidence":0.9951172,"punctuated_word":"bit","sentiment":"neutral","sentiment_score":-0.1434776782989502},{"word":"busy","start":14.485,"end":14.885,"confidence":0.9838867,"punctuated_word":"busy","sentiment":"neutral","sentiment_score":-0.19426153600215912},{"word":"right","start":14.885,"end":14.965,"confidence":0.99902344,"punctuated_word":"right","sentiment":"neutral","sentiment_score":-0.2444825619459152},{"word":"now","start":14.965,"end":15.445,"confidence":0.8718262,"punctuated_word":"now,","sentiment":"neutral","sentiment_score":-0.19982695579528809},{"word":"but","start":15.445,"end":15.925,"confidence":0.99902344,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.1205250844359398},{"word":"what","start":15.925,"end":16.165,"confidence":0.97509766,"punctuated_word":"what","sentiment":"neutral","sentiment_score":-0.08020560443401337},{"word":"are","start":16.165,"end":16.325,"confidence":0.9013672,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.08523893356323242},{"word":"you","start":16.325,"end":16.405,"confidence":0.9741211,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.07386200875043869},{"word":"after","start":16.405,"end":16.905,"confidence":0.9946289,"punctuated_word":"after?","sentiment":"neutral","sentiment_score":-0.02850121445953846},{"word":"mhmm","start":29.33,"end":29.83,"confidence":0.9785156,"punctuated_word":"Mhmm.","sentiment":"neutral","sentiment_score":0.21951904892921448},{"word":"alright","start":49.345,"end":49.845,"confidence":0.92529297,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.192414328455925},{"word":"look","start":50.145,"end":50.465,"confidence":0.63623047,"punctuated_word":"Look,","sentiment":"neutral","sentiment_score":0.23375549912452695},{"word":"i","start":50.465,"end":50.545,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.29312145709991455},{"word":"appreciate","start":50.545,"end":50.945,"confidence":0.9970703,"punctuated_word":"appreciate","sentiment":"neutral","sentiment_score":0.3319680988788605},{"word":"you","start":50.945,"end":51.445,"confidence":0.9970703,"punctuated_word":"you","sentiment":"positive","sentiment_score":0.34275487065315247},{"word":"reaching","start":51.905,"end":52.305,"confidence":1.0,"punctuated_word":"reaching","sentiment":"positive","sentiment_score":0.33687788248062134},{"word":"out","start":52.305,"end":52.785,"confidence":1.0,"punctuated_word":"out","sentiment":"neutral","sentiment_score":0.30243220925331116},{"word":"with","start":52.785,"end":53.025,"confidence":1.0,"punctuated_word":"with","sentiment":"positive","sentiment_score":0.3693693578243256},{"word":"that","start":53.025,"end":53.525,"confidence":0.91381836,"punctuated_word":"that,","sentiment":"positive","sentiment_score":0.35118257999420166},{"word":"but","start":53.745,"end":53.905,"confidence":0.9902344,"punctuated_word":"but","sentiment":"neutral","sentiment_score":0.24248498678207395},{"word":"we","start":53.905,"end":54.065,"confidence":1.0,"punctuated_word":"we","sentiment":"neutral","sentiment_score":0.1798296421766281},{"word":"already","start":54.065,"end":54.305,"confidence":1.0,"punctuated_word":"already","sentiment":"neutral","sentiment_score":0.2166590392589569},{"word":"have","start":54.305,"end":54.625,"confidence":0.99902344,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.21550321578979492},{"word":"capabilities","start":54.625,"end":55.125,"confidence":1.0,"punctuated_word":"capabilities","sentiment":"neutral","sentiment_score":0.21763551235198977},{"word":"like","start":55.345,"end":55.504997,"confidence":1.0,"punctuated_word":"like","sentiment":"neutral","sentiment_score":0.22688281536102295},{"word":"that","start":55.504997,"end":55.745,"confidence":1.0,"punctuated_word":"that","sentiment":"neutral","sentiment_score":0.2765503227710724},{"word":"right","start":55.745,"end":55.985,"confidence":0.99902344,"punctuated_word":"right","sentiment":"neutral","sentiment_score":0.19730311632156372},{"word":"now","start":55.985,"end":56.485,"confidence":0.99902344,"punctuated_word":"now.","sentiment":"neutral","sentiment_score":0.19477736949920657},{"word":"no","start":85.94,"end":86.1,"confidence":0.7583008,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.08697086572647095},{"word":"it's","start":86.1,"end":86.42,"confidence":0.98706055,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":-0.07869108766317368},{"word":"it's","start":86.42,"end":86.5,"confidence":0.9013672,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":-0.09968679398298264},{"word":"not","start":86.5,"end":86.66,"confidence":0.97509766,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.07128279656171799},{"word":"about","start":86.66,"end":86.9,"confidence":0.9921875,"punctuated_word":"about","sentiment":"neutral","sentiment_score":-0.14288724958896637},{"word":"being","start":86.9,"end":87.06,"confidence":0.9921875,"punctuated_word":"being","sentiment":"neutral","sentiment_score":-0.15873809158802032},{"word":"busy","start":87.06,"end":87.54,"confidence":0.99902344,"punctuated_word":"busy.","sentiment":"neutral","sentiment_score":-0.1546750366687775},{"word":"i'll","start":87.54,"end":87.78,"confidence":0.99609375,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.08624367415904999},{"word":"i'll","start":87.78,"end":87.86,"confidence":0.9152832,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.066557876765728},{"word":"just","start":87.86,"end":88.1,"confidence":1.0,"punctuated_word":"just","sentiment":"neutral","sentiment_score":-0.06150909513235092},{"word":"repeat","start":88.1,"end":88.34,"confidence":1.0,"punctuated_word":"repeat","sentiment":"neutral","sentiment_score":-0.026695381850004196},{"word":"it","start":88.34,"end":88.5,"confidence":0.99902344,"punctuated_word":"it","sentiment":"neutral","sentiment_score":-0.012253906577825546},{"word":"again","start":88.5,"end":89.0,"confidence":0.9995117,"punctuated_word":"again.","sentiment":"neutral","sentiment_score":-0.01959773153066635},{"word":"no","start":89.78,"end":90.02,"confidence":0.7832031,"punctuated_word":"No.","sentiment":"neutral","sentiment_score":-0.013137683272361755},{"word":"we're","start":90.02,"end":90.26,"confidence":0.99902344,"punctuated_word":"We're","sentiment":"neutral","sentiment_score":0.021387208253145214},{"word":"not","start":90.26,"end":90.42,"confidence":1.0,"punctuated_word":"not","sentiment":"neutral","sentiment_score":-0.024678073823451996},{"word":"looking","start":90.42,"end":90.74,"confidence":1.0,"punctuated_word":"looking","sentiment":"neutral","sentiment_score":0.0063531845808029175},{"word":"for","start":90.74,"end":91.24,"confidence":0.99902344,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.0343841016292572},{"word":"another","start":91.3,"end":91.78,"confidence":1.0,"punctuated_word":"another","sentiment":"neutral","sentiment_score":-0.09094175696372986},{"word":"opportunity","start":91.78,"end":92.28,"confidence":1.0,"punctuated_word":"opportunity","sentiment":"neutral","sentiment_score":0.03788357228040695},{"word":"right","start":92.34,"end":92.58,"confidence":0.9980469,"punctuated_word":"right","sentiment":"neutral","sentiment_score":-0.07299481332302094},{"word":"now","start":92.58,"end":93.06,"confidence":0.82470703,"punctuated_word":"now,","sentiment":"neutral","sentiment_score":-0.04980862885713577},{"word":"but","start":93.06,"end":93.3,"confidence":0.99121094,"punctuated_word":"but","sentiment":"neutral","sentiment_score":0.10195417702198029},{"word":"it's","start":93.3,"end":93.54,"confidence":0.8742676,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.24872320890426636},{"word":"good","start":93.54,"end":93.86,"confidence":0.9975586,"punctuated_word":"good.","sentiment":"neutral","sentiment_score":0.19481220841407776},{"word":"thanks","start":93.86,"end":94.1,"confidence":0.9980469,"punctuated_word":"Thanks","sentiment":"positive","sentiment_score":0.3864206373691559},{"word":"for","start":94.1,"end":94.42,"confidence":0.9699707,"punctuated_word":"for,","sentiment":"positive","sentiment_score":0.42763328552246094},{"word":"like","start":94.42,"end":94.66,"confidence":0.9995117,"punctuated_word":"like,","sentiment":"positive","sentiment_score":0.4118340015411377},{"word":"reaching","start":94.66,"end":95.06,"confidence":0.99902344,"punctuated_word":"reaching","sentiment":"positive","sentiment_score":0.4458851516246796},{"word":"out","start":95.06,"end":95.56,"confidence":0.7861328,"punctuated_word":"out,","sentiment":"positive","sentiment_score":0.4086454212665558},{"word":"but","start":96.979996,"end":97.46,"confidence":0.9633789,"punctuated_word":"but","sentiment":"neutral","sentiment_score":0.2783694863319397},{"word":"there's","start":97.46,"end":97.86,"confidence":0.88842773,"punctuated_word":"there's","sentiment":"neutral","sentiment_score":0.20139119029045105},{"word":"no","start":97.86,"end":98.02,"confidence":0.9902344,"punctuated_word":"no","sentiment":"neutral","sentiment_score":0.14704164862632751},{"word":"need","start":98.02,"end":98.385,"confidence":0.98828125,"punctuated_word":"need","sentiment":"neutral","sentiment_score":0.13453015685081482},{"word":"for","start":98.385,"end":98.505005,"confidence":0.6777344,"punctuated_word":"for","sentiment":"neutral","sentiment_score":0.11078391969203948},{"word":"us","start":98.505005,"end":98.625,"confidence":0.99121094,"punctuated_word":"us","sentiment":"neutral","sentiment_score":0.15301287174224854},{"word":"to","start":98.625,"end":98.745,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.15740853548049927},{"word":"to","start":98.745,"end":98.865005,"confidence":0.9560547,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.14270003139972687},{"word":"have","start":98.865005,"end":99.265,"confidence":0.99902344,"punctuated_word":"have","sentiment":"neutral","sentiment_score":0.12423719465732574},{"word":"a","start":99.265,"end":99.765,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.19936040043830872},{"word":"demo","start":104.065,"end":104.305,"confidence":0.9995117,"punctuated_word":"demo.","sentiment":"neutral","sentiment_score":0.13160738348960876},{"word":"yep","start":104.305,"end":104.805,"confidence":0.99609375,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.2645968794822693},{"word":"hey","start":107.425,"end":107.665,"confidence":0.95410156,"punctuated_word":"Hey.","sentiment":"neutral","sentiment_score":0.25188395380973816},{"word":"you","start":107.665,"end":107.905,"confidence":1.0,"punctuated_word":"You","sentiment":"neutral","sentiment_score":0.27602842450141907},{"word":"too","start":107.905,"end":108.305,"confidence":0.9970703,"punctuated_word":"too.","sentiment":"neutral","sentiment_score":0.19811508059501648},{"word":"alright","start":108.305,"end":108.545,"confidence":0.96972656,"punctuated_word":"Alright.","sentiment":"neutral","sentiment_score":0.25365543365478516},{"word":"thanks","start":108.545,"end":108.785,"confidence":0.99902344,"punctuated_word":"Thanks","sentiment":"positive","sentiment_score":0.4342105686664582},{"word":"for","start":108.785,"end":109.025,"confidence":1.0,"punctuated_word":"for","sentiment":"positive","sentiment_score":0.5818415880203247},{"word":"calling","start":109.025,"end":109.525,"confidence":1.0,"punctuated_word":"calling.","sentiment":"neutral","sentiment_score":0.2788108289241791}],"paragraphs":{"transcript":"\nHello? John speaking. I'm a bit busy right now, but what are you after? Mhmm. Alright.\n\nLook, I appreciate you reaching out with that, but we already have capabilities like that right now. No. It's it's not about being busy. I'll I'll just repeat it again. No.\n\nWe're not looking for another opportunity right now, but it's good. Thanks for, like, reaching out, but there's no need for us to to have a demo. Yep. Hey. You too.\n\nAlright. Thanks for calling.","paragraphs":[{"sentences":[{"text":"Hello?","start":2.8799999,"end":3.3799999,"sentiment":"neutral","sentiment_score":0.004139851778745651},{"text":"John speaking.","start":3.4399998,"end":4.26,"sentiment":"neutral","sentiment_score":0.0034600631333887577},{"text":"I'm a bit busy right now, but what are you after?","start":13.28,"end":16.905,"sentiment":"neutral","sentiment_score":-0.13400498184968124},{"text":"Mhmm.","start":29.33,"end":29.83,"sentiment":"neutral","sentiment_score":0.21951904892921448},{"text":"Alright.","start":49.345,"end":49.845,"sentiment":"neutral","sentiment_score":0.192414328455925}],"sentiment":"neutral","sentiment_score":-0.06569134030723944,"num_words":16,"start":2.8799999,"end":49.845},{"sentences":[{"text":"Look, I appreciate you reaching out with that, but we already have capabilities like that right now.","start":50.145,"end":56.485,"sentiment":"neutral","sentiment_score":0.2664169397424249},{"text":"No.","start":85.94,"end":86.1,"sentiment":"neutral","sentiment_score":-0.08697086572647095},{"text":"It's it's not about being busy.","start":86.1,"end":87.54,"sentiment":"neutral","sentiment_score":-0.11766017600893974},{"text":"I'll I'll just repeat it again.","start":87.54,"end":89.0,"sentiment":"neutral","sentiment_score":-0.045476277669270836},{"text":"No.","start":89.78,"end":90.02,"sentiment":"neutral","sentiment_score":-0.013137683272361755}],"sentiment":"neutral","sentiment_score":0.11129550659848798,"num_words":31,"start":50.145,"end":90.02},{"sentences":[{"text":"We're not looking for another opportunity right now, but it's good.","start":90.02,"end":93.86,"sentiment":"neutral","sentiment_score":0.030755107714371246},{"text":"Thanks for, like, reaching out, but there's no need for us to to have a demo.","start":93.86,"end":104.305,"sentiment":"neutral","sentiment_score":0.24130383227020502},{"text":"Yep.","start":104.305,"end":104.805,"sentiment":"neutral","sentiment_score":0.2645968794822693},{"text":"Hey.","start":107.425,"end":107.665,"sentiment":"neutral","sentiment_score":0.25188395380973816},{"text":"You too.","start":107.665,"end":108.305,"sentiment":"neutral","sentiment_score":0.23707175254821777}],"sentiment":"neutral","sentiment_score":0.1674126399861228,"num_words":31,"start":90.02,"end":108.305},{"sentences":[{"text":"Alright.","start":108.305,"end":108.545,"sentiment":"neutral","sentiment_score":0.25365543365478516},{"text":"Thanks for calling.","start":108.545,"end":109.525,"sentiment":"positive","sentiment_score":0.431620995203654}],"sentiment":"positive","sentiment_score":0.38712960481643677,"num_words":4,"start":108.305,"end":109.525}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello? John speaking.\n\nChannel 0: Oh, hi, Jordan. It's Andrew from Resilience AI. Have I caught you in a bad time?\n\nChannel 1: I'm a bit busy right now, but what are you\n\nChannel 0: Oh,\n\nChannel 1: after?\n\nChannel 0: yes. Well, Jordan, just real quick, mate. We provide a twenty four seven managed agent security for mid market teams without increasing security spend,\n\nChannel 1: Mhmm.\n\nChannel 0: And, our AI works alongside your existing security tools to reduce manual work and provide a complete audit trail to just a fraction of a cost. And our CTO wanted to show you exactly how we can help your team. If you're available for a really quick demo this week or next week.\n\nChannel 1: Alright. Look, I appreciate you reaching out with that, but we already have capabilities like that right now.\n\nChannel 0: Oh, don't you guys are looking for, you know, another opportunity? Because, you know, we just wanted to showcase our AI capabilities with you. This will somehow lower your your cost in, you know, managing a team. So even if just a fifteen minute demo, if you're available for next week, if you're totally busy for this week.\n\nChannel 1: No. It's it's not about being busy. I'll I'll just repeat it again. No. We're not looking for another opportunity right now, but it's good.\n\nThanks for, like, reaching out, but there's no need for us to to have a\n\nChannel 0: Understood. Well, just checking now. So\n\nChannel 1: demo. Yep.\n\nChannel 0: thank you for your time, Darren. You have a great day, mate.\n\nChannel 1: Hey.\n\nChannel 0: Take\n\nChannel 1: You\n\nChannel 0: care.\n\nChannel 1: too. Alright. Thanks for calling.","paragraphs":[{"sentences":[{"text":"Hello?","start":2.8799999,"end":3.3799999,"sentiment":"neutral","sentiment_score":0.004139851778745651},{"text":"John speaking.","start":3.4399998,"end":4.26,"sentiment":"neutral","sentiment_score":0.0034600631333887577}],"sentiment":"neutral","sentiment_score":0.0036866593485077224,"channel":1,"num_words":3,"start":2.8799999,"end":4.26},{"sentences":[{"text":"Oh, hi, Jordan.","start":5.12,"end":6.58,"sentiment":"neutral","sentiment_score":0.022098018787801266},{"text":"It's Andrew from Resilience AI.","start":6.7999997,"end":9.22,"sentiment":"neutral","sentiment_score":0.0633922390639782},{"text":"Have I caught you in a bad time?","start":9.679999,"end":11.46,"sentiment":"neutral","sentiment_score":-0.0902656486723572}],"sentiment":"neutral","sentiment_score":-0.021179371105972677,"channel":0,"num_words":16,"start":5.12,"end":11.46},{"sentences":[{"text":"I'm a bit busy right now, but what are you","start":13.28,"end":16.405,"sentiment":"neutral","sentiment_score":-0.14455535858869553}],"sentiment":"neutral","sentiment_score":-0.14455535858869553,"channel":1,"num_words":10,"start":13.28,"end":16.405},{"sentences":[{"text":"Oh,","start":16.345,"end":16.845,"sentiment":"neutral","sentiment_score":-0.031603097915649414}],"sentiment":"neutral","sentiment_score":-0.031603097915649414,"channel":0,"num_words":1,"start":16.345,"end":16.845},{"sentences":[{"text":"after?","start":16.405,"end":16.905,"sentiment":"neutral","sentiment_score":-0.02850121445953846}],"sentiment":"neutral","sentiment_score":-0.02850121445953846,"channel":1,"num_words":1,"start":16.405,"end":16.905},{"sentences":[{"text":"yes.","start":18.345,"end":18.845,"sentiment":"neutral","sentiment_score":0.009589934721589088},{"text":"Well, Jordan, just real quick, mate.","start":18.985,"end":21.545,"sentiment":"neutral","sentiment_score":0.12523755182822546},{"text":"We provide a twenty four seven managed agent security for mid market teams without increasing security spend,","start":21.545,"end":28.845,"sentiment":"neutral","sentiment_score":0.21489961795947132}],"sentiment":"neutral","sentiment_score":0.18392953129174808,"channel":0,"num_words":24,"start":18.345,"end":28.845},{"sentences":[{"text":"Mhmm.","start":29.33,"end":29.83,"sentiment":"neutral","sentiment_score":0.21951904892921448}],"sentiment":"neutral","sentiment_score":0.21951904892921448,"channel":1,"num_words":1,"start":29.33,"end":29.83},{"sentences":[{"text":"And, our AI works alongside your existing security tools to reduce manual work and provide a complete audit trail to just a fraction of a cost.","start":29.56,"end":38.76,"sentiment":"neutral","sentiment_score":0.30511668209846204},{"text":"And our CTO wanted to show you exactly how we can help your team.","start":38.76,"end":43.26,"sentiment":"positive","sentiment_score":0.3848944753408432},{"text":"If you're available for a really quick demo this week or next week.","start":43.955,"end":48.055,"sentiment":"neutral","sentiment_score":0.1787251761326423}],"sentiment":"neutral","sentiment_score":0.29518837130294656,"channel":0,"num_words":53,"start":29.56,"end":48.055},{"sentences":[{"text":"Alright.","start":49.345,"end":49.845,"sentiment":"neutral","sentiment_score":0.192414328455925},{"text":"Look, I appreciate you reaching out with that, but we already have capabilities like that right now.","start":50.145,"end":56.485,"sentiment":"neutral","sentiment_score":0.2664169397424249}],"sentiment":"neutral","sentiment_score":0.2623056835598416,"channel":1,"num_words":18,"start":49.345,"end":56.485},{"sentences":[{"text":"Oh, don't you guys are looking for, you know, another opportunity?","start":57.69,"end":61.63,"sentiment":"neutral","sentiment_score":-0.0030112835493954744},{"text":"Because, you know, we just wanted to showcase our AI capabilities with you.","start":62.81,"end":68.03,"sentiment":"neutral","sentiment_score":0.2117463258596567},{"text":"This will somehow lower your your cost in, you know, managing a team.","start":68.25,"end":74.665,"sentiment":"neutral","sentiment_score":0.24719486557520354},{"text":"So even if just a fifteen minute demo, if you're available for next week, if you're totally busy for this week.","start":74.665,"end":85.565,"sentiment":"neutral","sentiment_score":0.011698868125677109}],"sentiment":"neutral","sentiment_score":0.10653082069394917,"channel":0,"num_words":58,"start":57.69,"end":85.565},{"sentences":[{"text":"No.","start":85.94,"end":86.1,"sentiment":"neutral","sentiment_score":-0.08697086572647095},{"text":"It's it's not about being busy.","start":86.1,"end":87.54,"sentiment":"neutral","sentiment_score":-0.11766017600893974},{"text":"I'll I'll just repeat it again.","start":87.54,"end":89.0,"sentiment":"neutral","sentiment_score":-0.045476277669270836},{"text":"No.","start":89.78,"end":90.02,"sentiment":"neutral","sentiment_score":-0.013137683272361755},{"text":"We're not looking for another opportunity right now, but it's good.","start":90.02,"end":93.86,"sentiment":"neutral","sentiment_score":0.030755107714371246}],"sentiment":"neutral","sentiment_score":-0.0296248434484005,"channel":1,"num_words":25,"start":85.94,"end":93.86},{"sentences":[{"text":"Thanks for, like, reaching out, but there's no need for us to to have a","start":93.86,"end":99.765,"sentiment":"neutral","sentiment_score":0.2486169288555781}],"sentiment":"neutral","sentiment_score":0.2486169288555781,"channel":1,"num_words":15,"start":93.86,"end":99.765},{"sentences":[{"text":"Understood.","start":101.375,"end":101.875,"sentiment":"neutral","sentiment_score":0.24039217829704285},{"text":"Well, just checking now.","start":102.015,"end":103.695,"sentiment":"neutral","sentiment_score":0.10286943428218365},{"text":"So","start":103.695,"end":104.195,"sentiment":"neutral","sentiment_score":0.08373504132032394}],"sentiment":"neutral","sentiment_score":0.12260082612435023,"channel":0,"num_words":6,"start":101.375,"end":104.195},{"sentences":[{"text":"demo.","start":104.065,"end":104.305,"sentiment":"neutral","sentiment_score":0.13160738348960876},{"text":"Yep.","start":104.305,"end":104.805,"sentiment":"neutral","sentiment_score":0.2645968794822693}],"sentiment":"neutral","sentiment_score":0.19810213148593903,"channel":1,"num_words":2,"start":104.065,"end":104.805},{"sentences":[{"text":"thank you for your time, Darren.","start":104.815,"end":106.33501,"sentiment":"positive","sentiment_score":0.5762880047162374},{"text":"You have a great day, mate.","start":106.33501,"end":107.455,"sentiment":"positive","sentiment_score":0.6289904415607452}],"sentiment":"positive","sentiment_score":0.6026392231384913,"channel":0,"num_words":12,"start":104.815,"end":107.455},{"sentences":[{"text":"Hey.","start":107.425,"end":107.665,"sentiment":"neutral","sentiment_score":0.25188395380973816}],"sentiment":"neutral","sentiment_score":0.25188395380973816,"channel":1,"num_words":1,"start":107.425,"end":107.665},{"sentences":[{"text":"Take","start":107.455,"end":107.695,"sentiment":"neutral","sentiment_score":0.2757737934589386}],"sentiment":"neutral","sentiment_score":0.2757737934589386,"channel":0,"num_words":1,"start":107.455,"end":107.695},{"sentences":[{"text":"You","start":107.665,"end":107.905,"sentiment":"neutral","sentiment_score":0.27602842450141907}],"sentiment":"neutral","sentiment_score":0.27602842450141907,"channel":1,"num_words":1,"start":107.665,"end":107.905},{"sentences":[{"text":"care.","start":107.695,"end":108.195,"sentiment":"neutral","sentiment_score":0.28787297010421753}],"sentiment":"neutral","sentiment_score":0.28787297010421753,"channel":0,"num_words":1,"start":107.695,"end":108.195},{"sentences":[{"text":"too.","start":107.905,"end":108.305,"sentiment":"neutral","sentiment_score":0.19811508059501648},{"text":"Alright.","start":108.305,"end":108.545,"sentiment":"neutral","sentiment_score":0.25365543365478516},{"text":"Thanks for calling.","start":108.545,"end":109.525,"sentiment":"positive","sentiment_score":0.431620995203654}],"sentiment":"positive","sentiment_score":0.3493266999721527,"channel":1,"num_words":5,"start":107.905,"end":109.525}]},"summary":{"result":"success","short":"An agent from Resilience AI named Andrew calls a customer named Jordan to offer their managed agent security for mid-market teams without increasing security spend. The AI works alongside Jordan's existing security tools to reduce manual work and provide a complete audit trail to a fraction of a cost. Andrew suggests a quick demo, but Jordan is not interested at the moment, as they already have capabilities like it. Andrew thanks Jordan for reaching out and checks if there is another opportunity for the demo next week."},"intents":{"segments":[{"text":"Look, I appreciate you reaching out with that, but we already have capabilities like that right now.","start_word":110,"end_word":126,"intents":[{"intent":"Explain ai capabilities","confidence_score":0.0188042}]}]},"sentiments":{"segments":[{"text":"Hello? John speaking. Oh, hi, Jordan. It's Andrew from Resilience AI. Have I caught you in a bad time? I'm a bit busy right now, but what are you Oh, after? yes. Well, Jordan, just real quick, mate. We provide a twenty four seven managed agent security for mid market teams without increasing security spend, Mhmm. And, our AI works alongside your existing security tools to reduce manual work and provide a complete audit trail to just a fraction of a cost.","start_word":0,"end_word":81,"sentiment":"neutral","sentiment_score":0.11654669791460036},{"text":"And our CTO wanted to show you exactly how we can help your team.","start_word":82,"end_word":95,"sentiment":"positive","sentiment_score":0.37787866592407227},{"text":"If you're available for a really quick demo this week or next week. Alright. Look, I appreciate you reaching out with that, but we already have capabilities like that right now. Oh, don't you guys are looking for, you know, another opportunity? Because, you know, we just wanted to showcase our AI capabilities with you. This will somehow lower your your cost in, you know, managing a team. So even if just a fifteen minute demo, if you're available for next week, if you're totally busy for this week. No. It's it's not about being busy. I'll I'll just repeat it again. No. We're not looking for another opportunity right now, but it's good. Thanks for, like, reaching out, but there's no need for us to to have a Understood. Well, just checking now. So demo. Yep.","start_word":96,"end_word":232,"sentiment":"neutral","sentiment_score":0.11880387365818024},{"text":"thank you for your time, Darren. You have a great day, mate.","start_word":233,"end_word":244,"sentiment":"positive","sentiment_score":0.6011106371879578},{"text":"Hey. Take You care. too. Alright.","start_word":245,"end_word":250,"sentiment":"neutral","sentiment_score":0.25350114703178406},{"text":"Thanks for calling.","start_word":251,"end_word":253,"sentiment":"positive","sentiment_score":0.46247363090515137}],"average":{"sentiment":"neutral","sentiment_score":0.1617864144814981}}}}