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Afternoon, Alexa. This is Ross with Tech Home. How are you? Great.\n\nWell, Alexa, would you do me a favor to connect to the finance team? I just had a word yeah. Actually, I just had a word with someone else regarding the order number 7628740. 762 8740. Who?\n\nMeonicah Nottsville. Yeah. I I think it was her. Four five eight. Yep.\n\nThank you. Mhmm. Mhmm. Mhmm. Mhmm.\n\nMhmm. Mhmm. Mhmm. Mhmm. Mhmm.\n\nMhmm. Mhmm. Mhmm. Mhmm. Mhmm.\n\nMhmm. Mhmm. Mhmm. Mhmm. Mhmm.\n\nMhmm. Mhmm. Mhmm. Mhmm. Mhmm.\n\nMhmm. Mhmm. M So order will be placed now. Right? Okay.\n\nActually, it's showing here the credit on hold, the order status. Yep. So that's the reason I'm saying. Okay. Speaking.\n\nRight. Show speaking. Alright. No worries. Thank you.\n\nThank you so much, Monica. Appreciate your assistance. Thanks. 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Afternoon. Gigadatta. Alexa speaking.\n\nChannel 0: Hey. Afternoon, Alexa. This is Ross with Tech Home. How are you?\n\nChannel 1: Yes. Good things. How can I help?\n\nChannel 0: Great. Well, Alexa, would you do me a favor to connect to the finance team?\n\nChannel 1: Speaking.\n\nChannel 0: I just had a word yeah.\n\nChannel 1: That's me. How can I help?\n\nChannel 0: Actually, I just had a word with someone else regarding the order number 7628740.\n\nChannel 1: Oh, hang on. Let me bring it up. It just depends on credit controllers look after different ones. What's the invoice number order number, please? 7?\n\nChannel 0: 762\n\nChannel 1: Yes?\n\nChannel 0: 8740.\n\nChannel 1: Tell home. Okay. I'll just see who looks after you. Maranika is your your credit controller. Was it Maranika that you spoke to?\n\nMaranika?\n\nChannel 0: Who? Meonicah\n\nChannel 1: Did you just speak to her?\n\nChannel 0: Nottsville. Yeah. I I think it was her.\n\nChannel 1: Okay. I'll put you through. Just give her your account number, which is 36345\n\nChannel 0: Four five eight.\n\nChannel 1: 8. Yep. Might be a\n\nChannel 0: Yep.\n\nChannel 1: minute.\n\nChannel 0: Thank you.\n\nChannel 1: You're welcome. Good afternoon. Speaking.\n\nChannel 0: Mhmm. Mhmm. Mhmm.\n\nChannel 1: Hi. How are you?\n\nChannel 0: Mhmm. Mhmm. Mhmm. Mhmm. Mhmm.\n\nMhmm.\n\nChannel 1: Mhmm.\n\nChannel 0: Mhmm. Mhmm. Mhmm. Mhmm. Mhmm.\n\nMhmm. Mhmm. Mhmm. Mhmm. Mhmm.\n\nMhmm. Mhmm. Mhmm. Mhmm. Mhmm.\n\nMhmm.\n\nChannel 1: Mhmm.\n\nChannel 0: Mhmm. M\n\nChannel 1: Yes. Yes. We've received the payment. The order's been released.\n\nChannel 0: So order will be placed now. Right?\n\nChannel 1: It's already been released. Yes.\n\nChannel 0: Okay. Actually, it's showing here the credit on hold, the\n\nChannel 1: Okay.\n\nChannel 0: order status.\n\nChannel 1: Okay. If\n\nChannel 0: Yep.\n\nChannel 1: you refresh\n\nChannel 0: So that's\n\nChannel 1: your screen,\n\nChannel 0: the\n\nChannel 1: it'll if you refresh your screen,\n\nChannel 0: reason\n\nChannel 1: it'll show you that it's ready for\n\nChannel 0: I'm\n\nChannel 1: picking.\n\nChannel 0: saying. Okay. Speaking. Right.\n\nChannel 1: Mhmm.\n\nChannel 0: Show speaking. Alright. No worries. Thank\n\nChannel 1: Okay.\n\nChannel 0: you. Thank you so much, Monica.\n\nChannel 1: You're welcome.\n\nChannel 0: Appreciate your assistance. Thanks. Bye.\n\nChannel 1: Thanks. 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Ross asks for Alexa's account number and informs her that the order is ready for release. Alexa asks Ross to refresh her screen and they discuss the credit status."},"intents":{"segments":[{"text":"Well, Alexa, would you do me a favor to connect to the finance team? Speaking.","start_word":36,"end_word":50,"intents":[{"intent":"Connect to finance team","confidence_score":0.38802934}]},{"text":"We've received the payment. The order's been released. So order will be placed now. Right?","start_word":212,"end_word":226,"intents":[{"intent":"Place order","confidence_score":0.07442085}]}]},"sentiments":{"segments":[{"text":"Line, and someone from the accounts team will attend to you shortly. Afternoon. Gigadatta. Alexa speaking. Hey. Afternoon, Alexa. This is Ross with Tech Home. How are you? Yes.","start_word":0,"end_word":28,"sentiment":"neutral","sentiment_score":0.08594635874032974},{"text":"Good things. How can I help? 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Good afternoon.","start_word":170,"end_word":175,"sentiment":"positive","sentiment_score":0.3822039167086283},{"text":"Speaking. Mhmm. Mhmm. Mhmm. Hi. How are you? Mhmm. Mhmm. Mhmm. Mhmm. Mhmm. Mhmm. Mhmm. Mhmm. Mhmm. Mhmm. Mhmm. Mhmm. Mhmm. Mhmm. Mhmm. Mhmm. Mhmm. Mhmm. Mhmm. Mhmm. Mhmm. Mhmm. Mhmm. Mhmm. Mhmm. M Yes. Yes. We've received the payment. The order's been released. So order will be placed now. Right? It's already been released. Yes. Okay. Actually, it's showing here the credit on hold, the Okay. order status. Okay. If Yep. you refresh So that's your screen, the it'll if you refresh your screen, reason it'll show you that it's ready for I'm picking. saying. Okay. Speaking. Right. Mhmm. Show speaking. Alright. No worries. Thank Okay.","start_word":176,"end_word":282,"sentiment":"neutral","sentiment_score":0.054533638060092926},{"text":"you. Thank you so much, Monica. You're welcome. Appreciate your assistance. Thanks. Bye. 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