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The person you are trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.","paragraphs":[{"sentences":[{"text":"Call has been forwarded to voice mail.","start":0.08,"end":2.1,"sentiment":"negative","sentiment_score":-0.39500878964151653},{"text":"The person you are trying to reach is not available.","start":2.1599998,"end":4.5,"sentiment":"negative","sentiment_score":-0.447544538974762},{"text":"At the tone, please record your message.","start":4.7999997,"end":6.98,"sentiment":"neutral","sentiment_score":-0.1789697983435222},{"text":"When you have finished recording, you may hang up.","start":7.12,"end":9.78,"sentiment":"neutral","sentiment_score":-0.16427188366651535}],"sentiment":"neutral","sentiment_score":-0.3021740138982282,"num_words":33,"start":0.08,"end":9.78}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Call has been forwarded to voice mail. The person you are trying to reach is not available. At the tone, please record your message. When you have finished recording, you may hang up.\n\nChannel 0: Hi, Mitch. It's Alex from SWM Consulting. I'm just calling in regards to Charles Worth Street. I just wanted to chat about how much detail. I think I'm getting a little confused about whether or not you want I think you need music modeling, but then there's also a high level.\n\nAnd so I'm I'm just trying to make sure that I've got the level that you're after. If you give me a callback on 0493224496, that would be great. Thank you.","paragraphs":[{"sentences":[{"text":"Call has been forwarded to voice mail.","start":0.08,"end":2.1,"sentiment":"negative","sentiment_score":-0.39500878964151653},{"text":"The person you are trying to reach is not available.","start":2.1599998,"end":4.5,"sentiment":"negative","sentiment_score":-0.447544538974762},{"text":"At the tone, please record your message.","start":4.7999997,"end":6.98,"sentiment":"neutral","sentiment_score":-0.1789697983435222},{"text":"When you have finished recording, you may hang up.","start":7.12,"end":9.78,"sentiment":"neutral","sentiment_score":-0.16427188366651535}],"sentiment":"neutral","sentiment_score":-0.3021740138982282,"channel":1,"num_words":33,"start":0.08,"end":9.78},{"sentences":[{"text":"Hi, Mitch.","start":10.719999,"end":11.28,"sentiment":"neutral","sentiment_score":0.08179766312241554},{"text":"It's Alex from SWM Consulting.","start":11.28,"end":13.059999,"sentiment":"neutral","sentiment_score":0.10188777148723602},{"text":"I'm just calling in regards to Charles Worth Street.","start":13.12,"end":16.205,"sentiment":"neutral","sentiment_score":0.0665377573006683},{"text":"I just wanted to chat about how much detail.","start":16.265,"end":19.165,"sentiment":"neutral","sentiment_score":0.045369773689243525},{"text":"I think I'm getting a little confused about whether or not you want I think you need music modeling, but then there's also a high level.","start":19.385,"end":26.585,"sentiment":"neutral","sentiment_score":-0.21081463104257217}],"sentiment":"neutral","sentiment_score":-0.07452898910816978,"channel":0,"num_words":51,"start":10.719999,"end":26.585},{"sentences":[{"text":"And so I'm I'm just trying to make sure that I've got the level that you're after.","start":27.065,"end":31.6,"sentiment":"neutral","sentiment_score":0.037917085122043157},{"text":"If you give me a callback on 0493224496, that would be great.","start":32.46,"end":37.18,"sentiment":"positive","sentiment_score":0.4210808326800664},{"text":"Thank you.","start":37.18,"end":37.84,"sentiment":"positive","sentiment_score":0.522032618522644}],"sentiment":"neutral","sentiment_score":0.21747179600905867,"channel":0,"num_words":31,"start":27.065,"end":37.84}]},"summary":{"result":"success","short":"An agent from SWM Consulting calls a customer named Mitch regarding Charles Worth Street. The agent is trying to clarify whether the customer wants music modeling and if they need a high level, and requests a callback on a specific number."},"intents":{"segments":[{"text":"I think I'm getting a little confused about whether or not you want I think you need music modeling, but then there's also a high level. And so I'm I'm just trying to make sure that I've got the level that you're after.","start_word":58,"end_word":100,"intents":[{"intent":"Confirm need for music modeling","confidence_score":0.0010533916}]},{"text":"If you give me a callback on 0493224496, that would be great. Thank you.","start_word":101,"end_word":114,"intents":[{"intent":"Request callback","confidence_score":0.61586237}]}]},"sentiments":{"segments":[{"text":"Call has been forwarded to voice mail. The person you are trying to reach is not available.","start_word":0,"end_word":16,"sentiment":"negative","sentiment_score":-0.4251382052898407},{"text":"At the tone, please record your message. When you have finished recording, you may hang up. Hi, Mitch. It's Alex from SWM Consulting. I'm just calling in regards to Charles Worth Street. I just wanted to chat about how much detail. I think I'm getting a little confused about whether or not you want I think you need music modeling, but then there's also a high level. And so I'm I'm just trying to make sure that I've got the level that you're after.","start_word":17,"end_word":100,"sentiment":"neutral","sentiment_score":-0.05951555445790291},{"text":"If you give me a callback on 0493224496, that would be great. Thank you.","start_word":101,"end_word":114,"sentiment":"positive","sentiment_score":0.4488844573497772}],"average":{"sentiment":"neutral","sentiment_score":-0.035007033167006096}}}}