{"metadata":{"transaction_key":"deprecated","request_id":"01a0c140-c792-7780-b5e1-d3d00422b927","sha256":"7eed8100bbed239001102483d218aaa1a5cdba219e283cf3b7177b5ac5aa5ed4","created":"2026-09-20T23:57:24.756Z","duration":44.42394,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":64,"output_tokens":64},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":64,"output_tokens":18}},"results":{"channels":[{"alternatives":[{"transcript":"I want to speak to Andrew. We just want to present cybersecurity with him.","confidence":0.99194336,"words":[{"word":"i","start":9.679999,"end":9.76,"confidence":0.9892578,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.1924087256193161},{"word":"want","start":9.76,"end":10.0,"confidence":0.9980469,"punctuated_word":"want","sentiment":"neutral","sentiment_score":-0.13299977779388428},{"word":"to","start":10.0,"end":10.16,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.10723452270030975},{"word":"speak","start":10.16,"end":10.32,"confidence":1.0,"punctuated_word":"speak","sentiment":"neutral","sentiment_score":-0.19631484150886536},{"word":"to","start":10.32,"end":10.639999,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.1088518351316452},{"word":"andrew","start":10.639999,"end":11.139999,"confidence":0.99194336,"punctuated_word":"Andrew.","sentiment":"neutral","sentiment_score":-0.09239058196544649},{"word":"we","start":26.075,"end":26.235,"confidence":0.65234375,"punctuated_word":"We","sentiment":"negative","sentiment_score":-0.5664902925491333},{"word":"just","start":26.235,"end":26.475,"confidence":0.98828125,"punctuated_word":"just","sentiment":"negative","sentiment_score":-0.5418845415115356},{"word":"want","start":26.475,"end":26.635,"confidence":0.98291016,"punctuated_word":"want","sentiment":"negative","sentiment_score":-0.40794411301612854},{"word":"to","start":26.635,"end":26.795,"confidence":0.95166016,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.3631384074687958},{"word":"present","start":26.795,"end":27.295,"confidence":0.93359375,"punctuated_word":"present","sentiment":"neutral","sentiment_score":-0.24008186161518097},{"word":"cybersecurity","start":27.435001,"end":27.935001,"confidence":0.7949219,"punctuated_word":"cybersecurity","sentiment":"neutral","sentiment_score":-0.07124656438827515},{"word":"with","start":28.315,"end":28.635,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.2499748021364212},{"word":"him","start":28.635,"end":29.135,"confidence":0.9946289,"punctuated_word":"him.","sentiment":"neutral","sentiment_score":-0.16514497995376587}],"paragraphs":{"transcript":"\nI want to speak to Andrew. We just want to present cybersecurity with him.","paragraphs":[{"sentences":[{"text":"I want to speak to Andrew.","start":9.679999,"end":11.139999,"sentiment":"neutral","sentiment_score":-0.1383667141199112},{"text":"We just want to present cybersecurity with him.","start":26.075,"end":29.135,"sentiment":"neutral","sentiment_score":-0.32573819532990456}],"sentiment":"neutral","sentiment_score":-0.24543613195419312,"num_words":14,"start":9.679999,"end":29.135}]}}]},{"alternatives":[{"transcript":"Hi. I'm call assist by Google. Recording this call for the person you're trying to reach calling about. One sec. Checking with the person you called. Can you tell me what you're calling about?","confidence":1.0,"words":[{"word":"hi","start":0.96,"end":1.36,"confidence":0.9980469,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.01863087527453899},{"word":"i'm","start":1.36,"end":1.68,"confidence":0.9995117,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":0.0005753773148171604},{"word":"call","start":1.68,"end":1.92,"confidence":0.8720703,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.010226063430309296},{"word":"assist","start":1.92,"end":2.32,"confidence":0.9863281,"punctuated_word":"assist","sentiment":"neutral","sentiment_score":0.026813361793756485},{"word":"by","start":2.32,"end":2.48,"confidence":1.0,"punctuated_word":"by","sentiment":"neutral","sentiment_score":0.02750500850379467},{"word":"google","start":2.48,"end":2.98,"confidence":0.7331543,"punctuated_word":"Google.","sentiment":"neutral","sentiment_score":0.018414495512843132},{"word":"recording","start":3.04,"end":3.4399998,"confidence":0.99609375,"punctuated_word":"Recording","sentiment":"neutral","sentiment_score":-0.08291340619325638},{"word":"this","start":3.4399998,"end":3.6,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.09874603152275084},{"word":"call","start":3.6,"end":3.84,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.0912097543478012},{"word":"for","start":3.84,"end":4.0,"confidence":0.99902344,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.11980286985635756},{"word":"the","start":4.0,"end":4.08,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.13138988614082336},{"word":"person","start":4.08,"end":4.4,"confidence":1.0,"punctuated_word":"person","sentiment":"neutral","sentiment_score":-0.0855298787355423},{"word":"you're","start":4.4,"end":4.64,"confidence":0.9995117,"punctuated_word":"you're","sentiment":"neutral","sentiment_score":-0.15294766426086426},{"word":"trying","start":4.64,"end":4.88,"confidence":1.0,"punctuated_word":"trying","sentiment":"neutral","sentiment_score":-0.11300282925367355},{"word":"to","start":4.88,"end":4.96,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.13105913996696472},{"word":"reach","start":4.96,"end":5.46,"confidence":1.0,"punctuated_word":"reach","sentiment":"neutral","sentiment_score":-0.07630681246519089},{"word":"calling","start":6.7999997,"end":7.04,"confidence":0.73828125,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":-0.08379681408405304},{"word":"about","start":7.04,"end":7.54,"confidence":0.9543457,"punctuated_word":"about.","sentiment":"neutral","sentiment_score":-0.12010089308023451},{"word":"one","start":19.555,"end":19.795,"confidence":0.5053711,"punctuated_word":"One","sentiment":"neutral","sentiment_score":-0.10774216800928116},{"word":"sec","start":19.795,"end":20.295,"confidence":0.9926758,"punctuated_word":"sec.","sentiment":"neutral","sentiment_score":-0.10999251902103424},{"word":"checking","start":20.355,"end":20.675,"confidence":0.9951172,"punctuated_word":"Checking","sentiment":"neutral","sentiment_score":-0.22058241069316864},{"word":"with","start":20.675,"end":20.835,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.29193443059921265},{"word":"the","start":20.835,"end":20.915,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.3156319856643677},{"word":"person","start":20.915,"end":21.235,"confidence":1.0,"punctuated_word":"person","sentiment":"neutral","sentiment_score":-0.1885828822851181},{"word":"you","start":21.235,"end":21.395,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.34102633595466614},{"word":"called","start":21.395,"end":21.895,"confidence":0.88305664,"punctuated_word":"called.","sentiment":"neutral","sentiment_score":-0.30057641863822937},{"word":"can","start":22.595001,"end":22.835,"confidence":1.0,"punctuated_word":"Can","sentiment":"negative","sentiment_score":-0.49216702580451965},{"word":"you","start":22.835,"end":22.994999,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.5427184104919434},{"word":"tell","start":22.994999,"end":23.154999,"confidence":1.0,"punctuated_word":"tell","sentiment":"negative","sentiment_score":-0.496909499168396},{"word":"me","start":23.154999,"end":23.314999,"confidence":1.0,"punctuated_word":"me","sentiment":"negative","sentiment_score":-0.47256872057914734},{"word":"what","start":23.314999,"end":23.475,"confidence":1.0,"punctuated_word":"what","sentiment":"negative","sentiment_score":-0.46452832221984863},{"word":"you're","start":23.475,"end":23.635,"confidence":1.0,"punctuated_word":"you're","sentiment":"negative","sentiment_score":-0.5220038294792175},{"word":"calling","start":23.635,"end":23.955,"confidence":1.0,"punctuated_word":"calling","sentiment":"negative","sentiment_score":-0.4325495958328247},{"word":"about","start":23.955,"end":24.455,"confidence":1.0,"punctuated_word":"about?","sentiment":"negative","sentiment_score":-0.5163580179214478}],"paragraphs":{"transcript":"\nHi. I'm call assist by Google. Recording this call for the person you're trying to reach calling about. One sec. Checking with the person you called.\n\nCan you tell me what you're calling about?","paragraphs":[{"sentences":[{"text":"Hi.","start":0.96,"end":1.36,"sentiment":"neutral","sentiment_score":0.01863087527453899},{"text":"I'm call assist by Google.","start":1.36,"end":2.98,"sentiment":"neutral","sentiment_score":0.01261643593898043},{"text":"Recording this call for the person you're trying to reach calling about.","start":3.04,"end":7.54,"sentiment":"neutral","sentiment_score":-0.10723383165895939},{"text":"One sec.","start":19.555,"end":20.295,"sentiment":"neutral","sentiment_score":-0.1088673435151577},{"text":"Checking with the person you called.","start":20.355,"end":21.895,"sentiment":"neutral","sentiment_score":-0.27638907730579376}],"sentiment":"neutral","sentiment_score":-0.11850623368473652,"num_words":26,"start":0.96,"end":21.895},{"sentences":[{"text":"Can you tell me what you're calling about?","start":22.595001,"end":24.455,"sentiment":"negative","sentiment_score":-0.4924754276871681}],"sentiment":"negative","sentiment_score":-0.4924754276871681,"num_words":8,"start":22.595001,"end":24.455}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. I'm call assist by Google. Recording this call for the person you're trying to reach calling about.\n\nChannel 0: I want to speak to Andrew.\n\nChannel 1: One sec. Checking with the person you called. Can you tell me what you're calling about?\n\nChannel 0: We just want to present cybersecurity with him.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.96,"end":1.36,"sentiment":"neutral","sentiment_score":0.01863087527453899},{"text":"I'm call assist by Google.","start":1.36,"end":2.98,"sentiment":"neutral","sentiment_score":0.01261643593898043},{"text":"Recording this call for the person you're trying to reach calling about.","start":3.04,"end":7.54,"sentiment":"neutral","sentiment_score":-0.10723383165895939}],"sentiment":"neutral","sentiment_score":-0.06694960694100398,"channel":1,"num_words":18,"start":0.96,"end":7.54},{"sentences":[{"text":"I want to speak to Andrew.","start":9.679999,"end":11.139999,"sentiment":"neutral","sentiment_score":-0.1383667141199112}],"sentiment":"neutral","sentiment_score":-0.1383667141199112,"channel":0,"num_words":6,"start":9.679999,"end":11.139999},{"sentences":[{"text":"One sec.","start":19.555,"end":20.295,"sentiment":"neutral","sentiment_score":-0.1088673435151577},{"text":"Checking with the person you called.","start":20.355,"end":21.895,"sentiment":"neutral","sentiment_score":-0.27638907730579376},{"text":"Can you tell me what you're calling about?","start":22.595001,"end":24.455,"sentiment":"negative","sentiment_score":-0.4924754276871681}],"sentiment":"negative","sentiment_score":-0.36349203577265143,"channel":1,"num_words":16,"start":19.555,"end":24.455},{"sentences":[{"text":"We just want to present cybersecurity with him.","start":26.075,"end":29.135,"sentiment":"neutral","sentiment_score":-0.32573819532990456}],"sentiment":"neutral","sentiment_score":-0.32573819532990456,"channel":0,"num_words":8,"start":26.075,"end":29.135}]},"summary":{"result":"success","short":"Hi. I'm call assist by Google. Recording this call for the person you're trying to reach calling about. I want to speak to Andrew. One sec. Checking with the person you called. Can you tell me what you're calling about? We just want to present cybersecurity with him."},"intents":{"segments":[{"text":"We just want to present cybersecurity with him.","start_word":40,"end_word":47,"intents":[{"intent":"Record call","confidence_score":0.09378736},{"intent":"Speak to andrew","confidence_score":0.72837675},{"intent":"Check with person","confidence_score":0.03650699},{"intent":"Present cybersecurity","confidence_score":0.82961065}]}]},"sentiments":{"segments":[{"text":"Hi. I'm call assist by Google. Recording this call for the person you're trying to reach calling about. I want to speak to Andrew. One sec. Checking with the person you called.","start_word":0,"end_word":31,"sentiment":"neutral","sentiment_score":-0.11603676527738573},{"text":"Can you tell me what you're calling about?","start_word":32,"end_word":39,"sentiment":"negative","sentiment_score":-0.500015377998352},{"text":"We just want to present cybersecurity with him.","start_word":40,"end_word":47,"sentiment":"neutral","sentiment_score":-0.3249762952327728}],"average":{"sentiment":"neutral","sentiment_score":-0.21141520142555237}}}}