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If you record your name and reason for calling, I'll see if this person is available.\n\nChannel 0: I'm looking for a Chrisanta.\n\nChannel 1: Thanks. Please stay on the line.\n\nChannel 0: Hello?\n\nChannel 1: Hello?\n\nChannel 0: Hi. Yes. Hi, Chris. Good morning. This is Mary, and I'm calling from Vigilance AI.\n\nI hope you're doing well. Chris good to hear. I'll make it quick. We are a cybersecurity company. So we runs an AI powered MDR platform.\n\nAnd reason we call you, Chris, because our CTO would love to have a quick demo just to introduce about our company. And now we are checking your availability. If you do have an open schedule by next month on the October 15, would you\n\nChannel 1: Well\n\nChannel 0: be available?\n\nChannel 1: well, at the moment, our security posture is outsource. 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too.","start":133.035,"end":133.515,"sentiment":"neutral","sentiment_score":0.2048625126481056},{"text":"Thanks.","start":133.515,"end":133.915,"sentiment":"neutral","sentiment_score":0.2668040096759796},{"text":"Bye.","start":133.915,"end":134.415,"sentiment":"neutral","sentiment_score":0.13651978969573977}],"sentiment":"neutral","sentiment_score":0.2031670778989792,"channel":1,"num_words":5,"start":132.555,"end":134.415}]},"summary":{"result":"success","short":"A representative from an cybersecurity company called a customer named Chris to offer a demo of their AI-powered MDR platform. The customer expressed concern about their security posture being outsource, but the representative reassured him that they were just providing the company's ideas and not changing anything. The call ended with the representative making a note of the customer's availability."},"intents":{"segments":[{"text":"well, at the moment, our security posture is outsource. So we Mhmm. are under contract for the next two years. Two So years.","start_word":119,"end_word":141,"intents":[{"intent":"Explain security posture services outsource security posture","confidence_score":8.394873e-9}]}]},"sentiments":{"segments":[{"text":"Hi. If you record your name and reason for calling, I'll see if this person is available. I'm looking for a Chrisanta. Thanks. Please stay on the line. Hello? Hello? Hi. Yes. Hi, Chris.","start_word":0,"end_word":33,"sentiment":"neutral","sentiment_score":0.07554314285516739},{"text":"Good morning. This is Mary, and I'm calling from Vigilance AI. I hope you're doing well. Chris good to hear.","start_word":34,"end_word":53,"sentiment":"positive","sentiment_score":0.44081971049308777},{"text":"I'll make it quick. We are a cybersecurity company. So we runs an AI powered MDR platform. And reason we call you, Chris, because our CTO would love to have a quick demo just to introduce about our company. And now we are checking your availability. If you do have an open schedule by next month on the October 15, would you Well be available? well, at the moment, our security posture is outsource. So we Mhmm. are under contract for the next two years. Two So years. we can't do anything just there. I see. Nothing to worry about. As we know that you already have a provider for that, we are not asking to change anything. What we're gonna do is just only providing the ideas who we are, what we do. So we just only can it's a twenty minutes of your time. But it's it's gonna be relevant for me.","start_word":54,"end_word":207,"sentiment":"neutral","sentiment_score":0.018635697662830353},{"text":"That's the problem. Because, I mean, we are not changing in two year time. So so it's not it's not worth having that for beneficial for any of us.","start_word":208,"end_word":236,"sentiment":"negative","sentiment_score":-0.3675801455974579},{"text":"Yeah. Unfortunately. I see. Just just only to provide the Yeah. But we what doesn't you doesn't can do really for your reference.","start_word":237,"end_word":259,"sentiment":"neutral","sentiment_score":-0.18943217396736145},{"text":"we don't really need it at the moment yet.","start_word":260,"end_word":268,"sentiment":"negative","sentiment_score":-0.3778919875621796},{"text":"Mhmm. I see. I understand. Alright then, Efren, it's okay. So I'll make a note of it. But thank you for taking this call. Yeah. No Have worries.","start_word":269,"end_word":296,"sentiment":"neutral","sentiment_score":0.10219614207744598},{"text":"a good Thanks, one.","start_word":297,"end_word":300,"sentiment":"positive","sentiment_score":0.36920884251594543},{"text":"Nick. You too. Thanks. Bye.","start_word":301,"end_word":305,"sentiment":"neutral","sentiment_score":0.20886163413524628}],"average":{"sentiment":"neutral","sentiment_score":0.013250305905320128}}}}