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Good morning. This is Andrew from Vigilance AI. Am I talking to Les? Oh, hi, Les.\n\nJust a really quick one. We're a cybersecurity company, and our platforms provide an AI security analyst which work twenty four seven, Les, without you hiring a full time security engineer or without you putting much time into it. And our CTO wanted to show you our platform's value. Les, are you available for a quick demo? Oh.\n\nI see. Well, most SMPs are great for IT support, but rarely runs twenty four seven SOC. So it's worth seeing what we we have to offer. You know, if oh, alright. Well, would you guys still be open on how we compare less?\n\nEven though if you'll oh, okay. Alright. So you mean this is an in house MSP. Right? Oh, I see.\n\nWell, Les, I just wanna thank you for taking the time to talk with me. Mate, you have a great day. You take care. Cheers. Bye.","paragraphs":[{"sentences":[{"text":"Oh, hi.","start":2.8,"end":3.36,"sentiment":"neutral","sentiment_score":0.20544587075710297},{"text":"Good morning.","start":3.36,"end":4.02,"sentiment":"positive","sentiment_score":0.35512514412403107},{"text":"This is Andrew from Vigilance AI.","start":4.24,"end":6.8799996,"sentiment":"neutral","sentiment_score":0.13505901644627252},{"text":"Am I talking to Les?","start":6.8799996,"end":8.42,"sentiment":"neutral","sentiment_score":0.053261321038007736},{"text":"Oh, hi, Les.","start":10.88,"end":12.0199995,"sentiment":"neutral","sentiment_score":0.07723644624153773}],"sentiment":"neutral","sentiment_score":0.13497289290858638,"num_words":18,"start":2.8,"end":12.0199995},{"sentences":[{"text":"Just a really quick one.","start":12.16,"end":13.679999,"sentiment":"neutral","sentiment_score":0.09847859591245652},{"text":"We're a cybersecurity company, and our platforms provide an AI security analyst which work twenty four seven, Les, without you hiring a full time security engineer or without you putting much time into it.","start":13.679999,"end":26.975,"sentiment":"neutral","sentiment_score":0.03808226491160253},{"text":"And our CTO wanted to show you our platform's value.","start":27.195,"end":30.255001,"sentiment":"neutral","sentiment_score":0.272932305932045},{"text":"Les, are you available for a quick demo?","start":31.09,"end":33.59,"sentiment":"neutral","sentiment_score":-0.003648501238785684},{"text":"Oh.","start":53.105,"end":53.605,"sentiment":"neutral","sentiment_score":-0.005756119266152382}],"sentiment":"neutral","sentiment_score":0.07726842959828932,"num_words":58,"start":12.16,"end":53.605},{"sentences":[{"text":"I see.","start":60.13,"end":60.61,"sentiment":"neutral","sentiment_score":-0.0030259760096669197},{"text":"Well, most SMPs are great for IT support, but rarely runs twenty four seven SOC.","start":60.61,"end":66.47,"sentiment":"neutral","sentiment_score":0.03408494849378864},{"text":"So it's worth seeing what we we have to offer.","start":67.65,"end":72.79,"sentiment":"neutral","sentiment_score":0.11873560547828674},{"text":"You know, if oh, alright.","start":73.455,"end":85.475,"sentiment":"neutral","sentiment_score":0.04547070376574993},{"text":"Well, would you guys still be open on how we compare less?","start":85.854996,"end":90.29,"sentiment":"neutral","sentiment_score":0.011424096611638864}],"sentiment":"neutral","sentiment_score":0.046750477462244984,"num_words":44,"start":60.13,"end":90.29},{"sentences":[{"text":"Even though if you'll oh, okay.","start":90.75,"end":96.61,"sentiment":"neutral","sentiment_score":-0.05467965515951315},{"text":"Alright.","start":102.675,"end":103.075005,"sentiment":"neutral","sentiment_score":0.007816078141331673},{"text":"So you mean this is an in house MSP.","start":103.075005,"end":105.815,"sentiment":"neutral","sentiment_score":0.00535677300973071},{"text":"Right?","start":105.875,"end":106.375,"sentiment":"neutral","sentiment_score":0.021403875201940536},{"text":"Oh, I see.","start":118.33,"end":119.47,"sentiment":"neutral","sentiment_score":0.05102430284023285}],"sentiment":"neutral","sentiment_score":-0.004878705600276589,"num_words":20,"start":90.75,"end":119.47},{"sentences":[{"text":"Well, Les, I just wanna thank you for taking the time to talk with me.","start":120.33,"end":124.67,"sentiment":"positive","sentiment_score":0.3865060100952784},{"text":"Mate, you have a great day.","start":124.729996,"end":125.77,"sentiment":"neutral","sentiment_score":0.20398717621962228},{"text":"You take care.","start":125.77,"end":126.75,"sentiment":"neutral","sentiment_score":0.2389723757902781},{"text":"Cheers.","start":128.41,"end":128.89,"sentiment":"neutral","sentiment_score":0.31411248445510864},{"text":"Bye.","start":128.89,"end":129.39,"sentiment":"neutral","sentiment_score":0.13209962844848633}],"sentiment":"neutral","sentiment_score":0.3147939403469746,"num_words":26,"start":120.33,"end":129.39}]}}]},{"alternatives":[{"transcript":"Hello. Good morning. Yeah. Yes. Mhmm. We wouldn't I wouldn't be the right person to talk to, to be honest. So I don't know if you know much about who we are, but we already have a shared MSP along with all the other mutuals who provide our soft machine service and provide our full managed security model from an MDR perspective. So, yeah, it's not like we have it all in house. It's all provided externally. Just just might be anything that we can implement from our end because everything is provisioned as a service by our MSP. Yeah. So the MSP would be the one to talk to. Not at all. No. Because we we own our MSP. So all the all the mutuals in the space only they're part of the MSP, so it's not something that we'd move away from. We're yeah. So we're we're a mutual bank. So along with all the other mutuals, we have, I'll give the share of of the MSP. Yeah. No worries. You too. Cheers, Max. 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Good\n\nChannel 0: Oh, hi. Good morning.\n\nChannel 1: morning.\n\nChannel 0: This is Andrew from Vigilance AI. Am I talking to Les?\n\nChannel 1: Yeah. Yes.\n\nChannel 0: Oh, hi, Les. Just a really quick one. We're a cybersecurity company, and our platforms provide an AI security analyst which work twenty four seven,\n\nChannel 1: Mhmm.\n\nChannel 0: Les, without you hiring a full time security engineer or without you putting much time into it. And our CTO wanted to show you our platform's value. Les, are you available for a\n\nChannel 1: We wouldn't\n\nChannel 0: quick demo?\n\nChannel 1: I wouldn't be the right person to talk to, to be honest. So I don't know if you know much about who we are, but we already have a shared MSP along with all the other mutuals who provide our soft machine service and provide our full managed security model from an MDR perspective.\n\nChannel 0: Oh.\n\nChannel 1: So, yeah, it's not like we have it all in house. It's all provided\n\nChannel 0: I see. 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Les asked if the agent could offer a quick demo, but the agent declined, stating that their MSP is already part of their platform and they own it. The agent thanked Les for taking the time and ended the call."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hello. Good Oh, hi.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":0.17689795792102814},{"text":"Good morning.","start_word":4,"end_word":5,"sentiment":"positive","sentiment_score":0.3455764055252075},{"text":"This morning. is Andrew from Vigilance AI. Am I talking to Les? Yeah. Yes. Oh, hi, Les. Just a really quick one. We're a cybersecurity company, and our platforms provide an AI security analyst which work twenty four seven, Mhmm. Les, without you hiring a full time security engineer or without you putting much time into it. And our CTO wanted to show you our platform's value. Les, are you available for a We wouldn't quick demo? I wouldn't be the right person to talk to, to be honest. So I don't know if you know much about who we are, but we already have a shared MSP along with all the other mutuals who provide our soft machine service and provide our full managed security model from an MDR perspective. Oh. So, yeah, it's not like we have it all in house. It's all provided I see. Well, most SMPs are great for IT support, but rarely runs twenty four seven SOC. externally. So it's worth seeing what we we have to offer. Just You know, if just might be anything that we can implement from our end because everything is provisioned as a service by our MSP. oh, alright. Yeah. Well, So the MSP would you would be guys the one still to be talk open to. on how we compare less? Even Not though at all. if you'll No. Because we we own our MSP. So all the all oh, the okay. mutuals in the space only they're part of the MSP, so it's not something that we'd move away from. Alright. So you We're mean this is an in house MSP. Right? yeah. So we're we're a mutual bank. 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