{"metadata":{"transaction_key":"deprecated","request_id":"01a0ef70-d42a-7461-ad32-23f0b1cf82cd","sha256":"e3771fa183ca6ee698ea10a1f07771baba20f93a9d3bcae959eb2b5c60a9b49b","created":"2026-09-29T23:12:25.019Z","duration":8.495937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":33,"output_tokens":33},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":33,"output_tokens":11}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"The person you called is not available. I can let them know you called by sending a text message with your phone number. If you don't want to","confidence":1.0,"words":[{"word":"the","start":1.92,"end":2.08,"confidence":0.5058594,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.7154120206832886},{"word":"person","start":2.08,"end":2.3999999,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.6830517053604126},{"word":"you","start":2.3999999,"end":2.6399999,"confidence":0.99902344,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.6979460716247559},{"word":"called","start":2.6399999,"end":2.8799999,"confidence":0.5004883,"punctuated_word":"called","sentiment":"negative","sentiment_score":-0.6821356415748596},{"word":"is","start":2.8799999,"end":3.12,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.7841041088104248},{"word":"not","start":3.12,"end":3.28,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.7440906167030334},{"word":"available","start":3.28,"end":3.78,"confidence":0.9995117,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.749694287776947},{"word":"i","start":4.08,"end":4.16,"confidence":1.0,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.3910793662071228},{"word":"can","start":4.16,"end":4.3199997,"confidence":1.0,"punctuated_word":"can","sentiment":"negative","sentiment_score":-0.3916119933128357},{"word":"let","start":4.3199997,"end":4.48,"confidence":1.0,"punctuated_word":"let","sentiment":"neutral","sentiment_score":-0.2560899257659912},{"word":"them","start":4.48,"end":4.72,"confidence":1.0,"punctuated_word":"them","sentiment":"neutral","sentiment_score":-0.1973704695701599},{"word":"know","start":4.72,"end":4.88,"confidence":1.0,"punctuated_word":"know","sentiment":"neutral","sentiment_score":-0.3059350550174713},{"word":"you","start":4.88,"end":5.04,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.2897202670574188},{"word":"called","start":5.04,"end":5.3599997,"confidence":0.9267578,"punctuated_word":"called","sentiment":"neutral","sentiment_score":-0.04136247932910919},{"word":"by","start":5.3599997,"end":5.52,"confidence":1.0,"punctuated_word":"by","sentiment":"neutral","sentiment_score":-0.16120462119579315},{"word":"sending","start":5.52,"end":5.8399997,"confidence":1.0,"punctuated_word":"sending","sentiment":"neutral","sentiment_score":-0.07691685855388641},{"word":"a","start":5.8399997,"end":5.92,"confidence":0.9614258,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.29199495911598206},{"word":"text","start":5.92,"end":6.16,"confidence":0.99902344,"punctuated_word":"text","sentiment":"neutral","sentiment_score":-0.18953865766525269},{"word":"message","start":6.16,"end":6.48,"confidence":1.0,"punctuated_word":"message","sentiment":"neutral","sentiment_score":-0.23103858530521393},{"word":"with","start":6.48,"end":6.72,"confidence":1.0,"punctuated_word":"with","sentiment":"neutral","sentiment_score":-0.12276649475097656},{"word":"your","start":6.72,"end":6.8799996,"confidence":1.0,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.33438074588775635},{"word":"phone","start":6.8799996,"end":7.04,"confidence":1.0,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":-0.09582579135894775},{"word":"number","start":7.04,"end":7.52,"confidence":0.99902344,"punctuated_word":"number.","sentiment":"neutral","sentiment_score":-0.2515106201171875},{"word":"if","start":7.52,"end":7.7599998,"confidence":0.9770508,"punctuated_word":"If","sentiment":"negative","sentiment_score":-0.6271550059318542},{"word":"you","start":7.7599998,"end":7.8399997,"confidence":0.9980469,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.6463203430175781},{"word":"don't","start":7.8399997,"end":8.16,"confidence":0.99902344,"punctuated_word":"don't","sentiment":"negative","sentiment_score":-0.5568931102752686},{"word":"want","start":8.16,"end":8.32,"confidence":0.99609375,"punctuated_word":"want","sentiment":"negative","sentiment_score":-0.5041886568069458},{"word":"to","start":8.32,"end":8.495937,"confidence":0.73291016,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.33610406517982483}],"paragraphs":{"transcript":"\nThe person you called is not available. I can let them know you called by sending a text message with your phone number. If you don't want to","paragraphs":[{"sentences":[{"text":"The person you called is not available.","start":1.92,"end":3.78,"sentiment":"negative","sentiment_score":-0.7223477789333889},{"text":"I can let them know you called by sending a text message with your phone number.","start":4.08,"end":7.52,"sentiment":"neutral","sentiment_score":-0.22677168063819408},{"text":"If you don't want to","start":7.52,"end":8.495937,"sentiment":"negative","sentiment_score":-0.5341322362422943}],"sentiment":"negative","sentiment_score":-0.40555151871272493,"num_words":28,"start":1.92,"end":8.495937}]}}]}],"paragraphs":{"transcript":"\nChannel 1: The person you called is not available. I can let them know you called by sending a text message with your phone number. If you don't want to","paragraphs":[{"sentences":[{"text":"The person you called is not available.","start":1.92,"end":3.78,"sentiment":"negative","sentiment_score":-0.7223477789333889},{"text":"I can let them know you called by sending a text message with your phone number.","start":4.08,"end":7.52,"sentiment":"neutral","sentiment_score":-0.22677168063819408},{"text":"If you don't want to","start":7.52,"end":8.495937,"sentiment":"negative","sentiment_score":-0.5341322362422943}],"sentiment":"negative","sentiment_score":-0.40555151871272493,"channel":1,"num_words":28,"start":1.92,"end":8.495937}]},"summary":{"result":"success","short":"The person you called is not available. I can let them know you called by sending a text message with your phone number. If you don't want to"},"intents":{"segments":[{"text":"I can let them know you called by sending a text message with your phone number.","start_word":7,"end_word":22,"intents":[{"intent":"Notify caller of unavailability","confidence_score":0.05836462}]}]},"sentiments":{"segments":[{"text":"The person you called is not available.","start_word":0,"end_word":6,"sentiment":"negative","sentiment_score":-0.725766122341156},{"text":"I can let them know you called by sending a text message with your phone number.","start_word":7,"end_word":22,"sentiment":"neutral","sentiment_score":-0.2317695915699005},{"text":"If you don't want to","start_word":23,"end_word":27,"sentiment":"negative","sentiment_score":-0.5859020352363586}],"average":{"sentiment":"negative","sentiment_score":-0.42664527893066406}}}}