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Thank you.","paragraphs":[{"sentences":[{"text":"Good afternoon.","start":1.1999999,"end":1.8399999,"sentiment":"neutral","sentiment_score":0.21153239905834198},{"text":"Welcome to Airport Wagner Corporation.","start":1.8399999,"end":3.1999998,"sentiment":"neutral","sentiment_score":0.2799737751483917},{"text":"Christina speaking.","start":3.1999998,"end":4.18,"sentiment":"neutral","sentiment_score":0.12391262501478195},{"text":"He doesn't work here anymore.","start":9.5199995,"end":11.059999,"sentiment":"neutral","sentiment_score":-0.2216713547706604},{"text":"We At least a year.","start":14.3550005,"end":18.295,"sentiment":"neutral","sentiment_score":-0.05214336588978767}],"sentiment":"neutral","sentiment_score":0.0369308063466298,"num_words":19,"start":1.1999999,"end":18.295},{"sentences":[{"text":"Yeah.","start":20.355,"end":20.855,"sentiment":"neutral","sentiment_score":-0.012797340750694277},{"text":"That would be Daniel Harper.","start":24.595001,"end":26.215,"sentiment":"neutral","sentiment_score":-0.005749662406742573},{"text":"No.","start":30.17,"end":30.33,"sentiment":"neutral","sentiment_score":-0.27813228964805603},{"text":"He's gone home for the day.","start":30.33,"end":31.69,"sentiment":"neutral","sentiment_score":-0.26345151166121167},{"text":"Is there an email that you can send through?","start":31.69,"end":33.71,"sentiment":"neutral","sentiment_score":-0.16489522986941868}],"sentiment":"neutral","sentiment_score":-0.1538383673283864,"num_words":22,"start":20.355,"end":33.71},{"sentences":[{"text":"Okay.","start":40.890938,"end":41.390938,"sentiment":"neutral","sentiment_score":-0.00014237407594919205},{"text":"No worries.","start":43.61094,"end":44.350937,"sentiment":"neutral","sentiment_score":0.18157527595758438},{"text":"All good.","start":44.41094,"end":45.150936,"sentiment":"positive","sentiment_score":0.3401068300008774},{"text":"Thank you.","start":46.25094,"end":47.015938,"sentiment":"neutral","sentiment_score":0.32757535576820374}],"sentiment":"neutral","sentiment_score":0.24262464991105454,"num_words":7,"start":40.890938,"end":47.015938}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Good afternoon. Welcome to Airport Wagner Corporation. Christina speaking.\n\nChannel 0: Yeah. Good afternoon. I would like to speak with Ryan Cooling.\n\nChannel 1: He doesn't work here anymore.\n\nChannel 0: Alright. When did\n\nChannel 1: We\n\nChannel 0: he left the company?\n\nChannel 1: At least a year.\n\nChannel 0: Oh, alright. Do\n\nChannel 1: Yeah.\n\nChannel 0: you mind me asking who is the person in charge now in the IT department?\n\nChannel 1: That would be Daniel Harper.\n\nChannel 0: Is he available?\n\nChannel 1: No.\n\nChannel 0: I\n\nChannel 1: He's gone home for the day. Is there\n\nChannel 0: don't\n\nChannel 1: an email that you can send through?\n\nChannel 0: know. I don't know. I I think I've already spoke with the the Daniel a few weeks ago.\n\nChannel 1: Okay.\n\nChannel 0: I remember. Okay. Thank you.\n\nChannel 1: No worries. All good.\n\nChannel 0: Bye bye.\n\nChannel 1: Thank you.","paragraphs":[{"sentences":[{"text":"Good afternoon.","start":1.1999999,"end":1.8399999,"sentiment":"neutral","sentiment_score":0.21153239905834198},{"text":"Welcome to Airport Wagner Corporation.","start":1.8399999,"end":3.1999998,"sentiment":"neutral","sentiment_score":0.2799737751483917},{"text":"Christina speaking.","start":3.1999998,"end":4.18,"sentiment":"neutral","sentiment_score":0.12391262501478195}],"sentiment":"neutral","sentiment_score":0.23008432487646738,"channel":1,"num_words":9,"start":1.1999999,"end":4.18},{"sentences":[{"text":"Yeah.","start":5.2799997,"end":5.52,"sentiment":"neutral","sentiment_score":0.09121283888816832},{"text":"Good afternoon.","start":5.52,"end":6.2599998,"sentiment":"neutral","sentiment_score":0.16878154873847961},{"text":"I would like to speak with Ryan 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alright.","start":19.205,"end":19.945,"sentiment":"neutral","sentiment_score":-0.022326763719320297},{"text":"Do","start":20.244999,"end":20.485,"sentiment":"neutral","sentiment_score":-0.013292089104652405}],"sentiment":"neutral","sentiment_score":-0.019315205514431,"channel":0,"num_words":3,"start":19.205,"end":20.485},{"sentences":[{"text":"Yeah.","start":20.355,"end":20.855,"sentiment":"neutral","sentiment_score":-0.012797340750694277}],"sentiment":"neutral","sentiment_score":-0.012797340750694277,"channel":1,"num_words":1,"start":20.355,"end":20.855},{"sentences":[{"text":"you mind me asking who is the person in charge now in the IT department?","start":20.485,"end":23.785,"sentiment":"neutral","sentiment_score":-0.029738393798470496}],"sentiment":"neutral","sentiment_score":-0.029738393798470496,"channel":0,"num_words":15,"start":20.485,"end":23.785},{"sentences":[{"text":"That would be Daniel 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The representative asks for the name of the person in charge at IT and is told Daniel Harper. The representative asks if there is an email to send a request and the caller says they have already spoken with the Daniel a few weeks ago."},"intents":{"segments":[{"text":"I would like to speak with Ryan Cooling. He doesn't work here anymore. Alright.","start_word":12,"end_word":25,"intents":[{"intent":"Speak with ryan cooling","confidence_score":0.34599826}]},{"text":"When did We he left the company? At least a year.","start_word":26,"end_word":36,"intents":[{"intent":"Verify company's vacancy","confidence_score":0.000008359076}]},{"text":"Is he available? 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