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Hi. Good morning, sir. This is Abby from TechnoWand in Springfield, Brisbane. Daniel actually asked me to reach out to you, but I wanted to make sure I'm calling the right person.\n\nIs this Glenn Ash at anchor Ankuram consult consulting dot com?\n\nChannel 1: Yes. Yes. Yes. Yes. So\n\nChannel 0: Okay.\n\nChannel 1: what's\n\nChannel 0: Very\n\nChannel 1: this\n\nChannel 0: good.\n\nChannel 1: about?\n\nChannel 0: Yeah. We've spoken to you in the past, and I have a note here. I wanted to confirm if this is correct. It shows that you're coming up for an IT review towards the middle of this year. Is that correct?\n\nChannel 1: No. No. No. No. No IT review.\n\nWe're a we're a private company. We don't need an IT review.\n\nChannel 0: Oh, alright. So far so good with your IT, with\n\nChannel 1: Yep.\n\nChannel 0: your\n\nChannel 1: We're fantastic. We're an IT\n\nChannel 0: alright.\n\nChannel 1: company.\n\nChannel 0: Alright. Alright. No problem. Thank you, and take care. 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Glenn confirms that he is coming up for an IT review at the end of the year and Abby reassures him that they are a private company and do not need an IT review. They end the call cordially."},"intents":{"segments":[{"text":"This is Abby from TechnoWand in Springfield, Brisbane. Daniel actually asked me to reach out to you, but I wanted to make sure I'm calling the right person. Is this Glenn Ash at anchor Ankuram consult consulting dot com? Yes. Yes.","start_word":8,"end_word":48,"intents":[{"intent":"Confirm identity","confidence_score":0.8250365},{"intent":"Confirm identity","confidence_score":0.5477168}]},{"text":"Is this Glenn Ash at anchor Ankuram consult consulting dot com? Yes.","start_word":36,"end_word":47,"intents":[{"intent":"Confirm information","confidence_score":0.10164059}]},{"text":"We've spoken to you in the past, and I have a note here. I wanted to confirm if this is correct. It shows that you're coming up for an IT review towards the middle of this year. Is that correct? No.","start_word":59,"end_word":99,"intents":[{"intent":"Confirm it review","confidence_score":0.12165761}]},{"text":"We've spoken to you in the past, and I have a note here. I wanted to confirm if this is correct. It shows that you're coming up for an IT review towards the middle of this year. Is that correct? No. No.","start_word":59,"end_word":100,"intents":[{"intent":"Confirm details","confidence_score":0.010942617}]},{"text":"Thank you, and take care. I'll let him Alright. know. Bye. Bye bye.","start_word":141,"end_word":153,"intents":[{"intent":"End conversation","confidence_score":0.2682311}]}]},"sentiments":{"segments":[{"text":"Hello, Glenn Ash. Hello? Hi. Good morning, sir. This is Abby from TechnoWand in Springfield, Brisbane. Daniel actually asked me to reach out to you, but I wanted to make sure I'm calling the right person. Is this Glenn Ash at anchor Ankuram consult consulting dot com? Yes. Yes. Yes. Yes. So Okay. what's Very this good. about? Yeah. We've spoken to you in the past, and I have a note here. I wanted to confirm if this is correct. It shows that you're coming up for an IT review towards the middle of this year. Is that correct? No. No. No. No. No IT review. We're a we're a private company. We don't need an IT review. Oh, alright. So far so good with your IT, with Yep.","start_word":0,"end_word":128,"sentiment":"neutral","sentiment_score":0.03923268243670464},{"text":"your We're fantastic.","start_word":129,"end_word":131,"sentiment":"positive","sentiment_score":0.5123530626296997},{"text":"We're an IT alright. company. Alright. Alright.","start_word":132,"end_word":138,"sentiment":"neutral","sentiment_score":0.1970970928668976},{"text":"No problem. Thank you, and take care.","start_word":139,"end_word":145,"sentiment":"positive","sentiment_score":0.476776123046875},{"text":"I'll let him Alright. know. Bye. Bye bye.","start_word":146,"end_word":153,"sentiment":"neutral","sentiment_score":0.1433570683002472}],"average":{"sentiment":"neutral","sentiment_score":0.08644497879152375}}}}