{"metadata":{"transaction_key":"deprecated","request_id":"019d9a23-e88d-7322-8199-e55923e3d600","sha256":"ea0e430f2d9cae12ea5da7d6f9d559300ecebd4a64aea9ce1b9155b9ef2ecdef","created":"2026-04-17T06:32:22.017Z","duration":546.55194,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":2253,"output_tokens":97},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":2580,"output_tokens":2586},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":2580,"output_tokens":98}},"results":{"channels":[{"alternatives":[{"transcript":"She's good. Thanks for doing everything here. Yeah. That's correct. Absolutely. Absolutely. They're gonna be there between seven and nine. That's correct. K. Yeah. That's okay. That's okay. So they they gonna be there, and they're gonna straight go to the container and start working. Sorry. Hey. You'll you'll meet them there. So, yeah, everything is under control. Everything is pretty much organized. And, yeah, there's nothing which we are looking for. We got that Shelby device as well the other day, so we bought that. So we got that covered as well. So, yeah, we have we are fully ready and prepared. I've tried I've I've tried calling you before as well, but you you know, when I called you, it says network unavailable for some reason. I don't know. I've tried calling you a couple of times. You might have received this text message and missed calls. I don't know. Yeah. You called me yesterday. I called you back yesterday and didn't get through. And I called you this morning. And I called you well, and then you just called me, and once I said your call, I was hello, Ellen. Were you were you able to hear me or no? Yeah. Just now. Just now. Just now. Don't know. Sorry. That's why I've tried calling you three times back and forth back and forth. Didn't get through. It says network and blah blah blah for some reason. I don't know. But yeah. Alright. Yeah. Everything's under control for Monday. Everything. Yeah. Mhmm. Oh, so there's a there's a lock. Okay. Alright. So if you can please text this to me or Jason, that would be great. That would be oh, I'll send you Jason. We have Jason's number. Oh, that's me. Okay. I'll give you Jason's number. I thought you have Jason's number. No. I'll give it to you right now. Sorry. Yeah. It's a good idea. I do not want to do create any dispute. And this is do you have pen and paper handy? Okay. I'll text you. I'll text you. Yeah. No. Yeah. Yeah. I'll text you. I'll text you. That's okay. I'll text you. I'll text you in a second. And, yeah, please send that quote to him so that, you know, I do not want any confusions there. Yeah. I'll do that I'll do that just right after this call. Yeah. Yeah. I've received an email yesterday from you. I forwarded that email to Jason and to Ash as well to make sure that we are all aligned. Obviously, it's too short of an order in order to expect anything from them because we are tirelessly you know, we are working today. We are working tomorrow. So we basically most likely, when when they'll be there, it's gonna be there later today. You think back on Monday? Yeah. Yeah. Yeah. I yeah. Are you staying back on Monday? As in you're gonna be on-site on Monday? You're staying back at the monastery on Monday? Okay. Alright. So yeah. So probably it's a good idea probably it's a good idea once they Ash is gonna be there later in the evening on Monday. So yeah. Well, you know, once they finish the work, when they're eating dinner, when they sit down, probably it's a good idea to talk talk it through and explain and understand everything because I believe the most important thing that we gotta look at is I cannot say anything on that regard. The only people who can basically justify and explain everything rightfully is Jason and Ash. So I would prefer them to explain and go through this with you. If Anil's gonna be there, probably it's gonna be a good idea that once once for all, they'll set it down, and we'll set the right expectation. We'll go through everything in detail rather than basically back and forth. Is Anur going to be there as well on Monday? Oh, okay. Alright. Yeah. Probably yeah. Yeah. Yeah. Probably, it's a good idea once they finish their day on Monday, '1 and then later in the afternoon, later in the evening, that that would be the perfect time for them to sit down and basically talk it through rather than during the day because we need to we need to make sure that the job is done 100% on Monday and only some missing parts left on Tuesday. So that that would be much, much more appreciated, and please explain and let him know as well that our expectations are. Basically, we're gonna make sure that we finish everything by Monday and on Tuesday, only commission inside of that because we wanted to make sure we have already organized the expected us to come out on Tuesday to basically make sure the commissioning and, you know, verification that this is gonna go through. And, obviously, when the inspector is gonna be there, he'll be talking and he'll be he'll be explaining and going through certain things, making sure that every parameters has been done for a 100% right. So, yeah, please, you know, probably ideally, they can have last half of the day during dinner time. Probably, it's a good idea at that time. Go through all the all the questions the model has had so that everyone is on the same page on the day by the end of the day. Okay? Yeah. Yeah. Absolutely. Absolutely. Yes. So yeah. Multiple. Say say Absolutely. Absolutely. So, basically, when we when we commission the system, we'll basically ask the most preferred email address, and we'll create the password of that email address. So that email address can be shared with multiple people, as in, obviously, known multiple people rather than in wrong hands. And, obviously, it's very well advised that do not, you know, play multiple things on multiple phones. Obviously, if someone comes and do something on other phone, another system, obviously, it'll take impact as quickly as possible. So just try and be as limited as an obviously, your your eyes are the best eyes. So we only get to know when problem occurs. So please, you know, you share those details with the people who generally need to see and monitor rightfully rather than changing and changing parameters right, left, and center. So, yes, there'll be one email address. Mhmm. Yeah. So probably the best until now, what we do, basically, we create one admin access to one person. We don't give out as in it's not us. It's it's they. So Ash is gonna be there. And if Ash can create multiple accounts under one umbrella, then he'll let you know that, yes, we can do this. Otherwise, there'll be one access for sure. So one access, you can share the passwords with, you know, whoever wants to access that viewing option or editing option. It's basically completely up to you. But Ash can assist you 100% on the basis of that. If he cannot do that on-site, he can do off-site when he go back to his office. He can create a viewing account under admin account so that you can give that access to viewing account to other people. But I think there's only one access which has been allowed, but that portion, it can be clarified with Ash on Monday. Yeah. No worries. Yeah. Yeah. I've already sent you Jason's number, so please, you know yeah. Perfect. No worries. You too. Thank you so much. Thank you. 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good. Thanks for doing everything here. Yeah. That's correct. Absolutely.\n\nAbsolutely. They're gonna be there between seven and nine. That's correct. K. Yeah.\n\nThat's okay. That's okay. So they they gonna be there, and they're gonna straight go to the container and start working. Sorry. Hey.\n\nYou'll you'll meet them there. So, yeah, everything is under control. Everything is pretty much organized. And, yeah, there's nothing which we are looking for. We got that Shelby device as well the other day, so we bought that.\n\nSo we got that covered as well. So, yeah, we have we are fully ready and prepared. I've tried I've I've tried calling you before as well, but you you know, when I called you, it says network unavailable for some reason. I don't know. I've tried calling you a couple of times.\n\nYou might have received this text message and missed calls. I don't know. Yeah. You called me yesterday. I called you back yesterday and didn't get through.\n\nAnd I called you this morning. And I called you well, and then you just called me, and once I said your call, I was hello, Ellen. Were you were you able to hear me or no? Yeah. Just now.\n\nJust now. Just now. Don't know. Sorry. That's why I've tried calling you three times back and forth back and forth.\n\nDidn't get through. It says network and blah blah blah for some reason. I don't know. But yeah. Alright.\n\nYeah. Everything's under control for Monday. Everything. Yeah. Mhmm.\n\nOh, so there's a there's a lock. Okay. Alright. So if you can please text this to me or Jason, that would be great. That would be oh, I'll send you Jason.\n\nWe have Jason's number. Oh, that's me. Okay. I'll give you Jason's number. I thought you have Jason's number.\n\nNo. I'll give it to you right now. Sorry. Yeah. It's a good idea.\n\nI do not want to do create any dispute. And this is do you have pen and paper handy? Okay. I'll text you. I'll text you.\n\nYeah. No. Yeah. Yeah. I'll text you.\n\nI'll text you. That's okay. I'll text you. I'll text you in a second. And, yeah, please send that quote to him so that, you know, I do not want any confusions there.\n\nYeah. I'll do that I'll do that just right after this call. Yeah. Yeah. I've received an email yesterday from you.\n\nI forwarded that email to Jason and to Ash as well to make sure that we are all aligned. Obviously, it's too short of an order in order to expect anything from them because we are tirelessly you know, we are working today. We are working tomorrow. So we basically most likely, when when they'll be there, it's gonna be there later today. You think back on Monday?\n\nYeah. Yeah. Yeah. I yeah. Are you staying back on Monday?\n\nAs in you're gonna be on-site on Monday? You're staying back at the monastery on Monday? Okay. Alright. So yeah.\n\nSo probably it's a good idea probably it's a good idea once they Ash is gonna be there later in the evening on Monday. So yeah. Well, you know, once they finish the work, when they're eating dinner, when they sit down, probably it's a good idea to talk talk it through and explain and understand everything because I believe the most important thing that we gotta look at is I cannot say anything on that regard. The only people who can basically justify and explain everything rightfully is Jason and Ash. So I would prefer them to explain and go through this with you.\n\nIf Anil's gonna be there, probably it's gonna be a good idea that once once for all, they'll set it down, and we'll set the right expectation. We'll go through everything in detail rather than basically back and forth. Is Anur going to be there as well on Monday? Oh, okay. Alright.\n\nYeah. Probably yeah. Yeah. Yeah. Probably, it's a good idea once they finish their day on Monday, '1 and then later in the afternoon, later in the evening, that that would be the perfect time for them to sit down and basically talk it through rather than during the day because we need to we need to make sure that the job is done 100% on Monday and only some missing parts left on Tuesday.\n\nSo that that would be much, much more appreciated, and please explain and let him know as well that our expectations are. Basically, we're gonna make sure that we finish everything by Monday and on Tuesday, only commission inside of that because we wanted to make sure we have already organized the expected us to come out on Tuesday to basically make sure the commissioning and, you know, verification that this is gonna go through. And, obviously, when the inspector is gonna be there, he'll be talking and he'll be he'll be explaining and going through certain things, making sure that every parameters has been done for a 100% right. So, yeah, please, you know, probably ideally, they can have last half of the day during dinner time. Probably, it's a good idea at that time.\n\nGo through all the all the questions the model has had so that everyone is on the same page on the day by the end of the day. Okay? Yeah. Yeah. Absolutely.\n\nAbsolutely. Yes. So yeah. Multiple. Say say Absolutely.\n\nAbsolutely. So, basically, when we when we commission the system, we'll basically ask the most preferred email address, and we'll create the password of that email address. So that email address can be shared with multiple people, as in, obviously, known multiple people rather than in wrong hands. And, obviously, it's very well advised that do not, you know, play multiple things on multiple phones. Obviously, if someone comes and do something on other phone, another system, obviously, it'll take impact as quickly as possible.\n\nSo just try and be as limited as an obviously, your your eyes are the best eyes. So we only get to know when problem occurs. So please, you know, you share those details with the people who generally need to see and monitor rightfully rather than changing and changing parameters right, left, and center. So, yes, there'll be one email address. Mhmm.\n\nYeah. So probably the best until now, what we do, basically, we create one admin access to one person. We don't give out as in it's not us. It's it's they. So Ash is gonna be there.\n\nAnd if Ash can create multiple accounts under one umbrella, then he'll let you know that, yes, we can do this. Otherwise, there'll be one access for sure. So one access, you can share the passwords with, you know, whoever wants to access that viewing option or editing option. It's basically completely up to you. But Ash can assist you 100% on the basis of that.\n\nIf he cannot do that on-site, he can do off-site when he go back to his office. He can create a viewing account under admin account so that you can give that access to viewing account to other people. But I think there's only one access which has been allowed, but that portion, it can be clarified with Ash on Monday. Yeah. No worries.\n\nYeah. Yeah. I've already sent you Jason's number, so please, you know yeah. Perfect. No worries.\n\nYou too. Thank you so much. Thank you. Bye bye.","paragraphs":[{"sentences":[{"text":"She's good.","start":3.84,"end":4.5,"sentiment":"positive","sentiment_score":0.6004759073257446},{"text":"Thanks for doing everything here.","start":4.56,"end":5.94,"sentiment":"positive","sentiment_score":0.7344692349433899},{"text":"Yeah.","start":12.125,"end":12.365,"sentiment":"neutral","sentiment_score":0.08687519282102585},{"text":"That's correct.","start":12.365,"end":13.025,"sentiment":"neutral","sentiment_score":0.11052798479795456},{"text":"Absolutely.","start":13.165,"end":13.665,"sentiment":"neutral","sentiment_score":0.03869621455669403}],"sentiment":"positive","sentiment_score":0.4745386696674607,"num_words":11,"start":3.84,"end":13.665},{"sentences":[{"text":"Absolutely.","start":13.885,"end":14.385,"sentiment":"neutral","sentiment_score":0.08389994502067566},{"text":"They're gonna be there between seven and nine.","start":15.245,"end":17.505001,"sentiment":"neutral","sentiment_score":0.050371662247926},{"text":"That's correct.","start":20.845001,"end":21.485,"sentiment":"neutral","sentiment_score":0.03688436932861805},{"text":"K.","start":21.485,"end":21.985,"sentiment":"neutral","sentiment_score":0.02092675305902958},{"text":"Yeah.","start":24.64,"end":24.88,"sentiment":"neutral","sentiment_score":0.10022032260894775}],"sentiment":"neutral","sentiment_score":0.05244531210225362,"num_words":13,"start":13.885,"end":24.88},{"sentences":[{"text":"That's okay.","start":24.88,"end":25.199999,"sentiment":"neutral","sentiment_score":0.18430455774068832},{"text":"That's okay.","start":25.199999,"end":25.6,"sentiment":"neutral","sentiment_score":0.20498955249786377},{"text":"So they they gonna be there, and they're gonna straight go to the container and start working.","start":25.6,"end":31.359999,"sentiment":"neutral","sentiment_score":0.15974895349320242},{"text":"Sorry.","start":31.359999,"end":31.68,"sentiment":"neutral","sentiment_score":0.02499147690832615},{"text":"Hey.","start":31.68,"end":31.84,"sentiment":"neutral","sentiment_score":0.11389604210853577}],"sentiment":"neutral","sentiment_score":0.15796556299471337,"num_words":23,"start":24.88,"end":31.84},{"sentences":[{"text":"You'll you'll meet them there.","start":31.84,"end":33.12,"sentiment":"neutral","sentiment_score":0.1820365309715271},{"text":"So, yeah, everything is under control.","start":33.12,"end":35.04,"sentiment":"positive","sentiment_score":0.369715948899587},{"text":"Everything is pretty much organized.","start":35.04,"end":37.475,"sentiment":"positive","sentiment_score":0.4878129482269287},{"text":"And, yeah, there's nothing which we are looking for.","start":37.535,"end":40.414997,"sentiment":"neutral","sentiment_score":0.2234688550233841},{"text":"We got that Shelby device as well the other day, so we bought that.","start":40.414997,"end":44.835,"sentiment":"neutral","sentiment_score":0.24863400629588536}],"sentiment":"neutral","sentiment_score":0.2835804839164783,"num_words":39,"start":31.84,"end":44.835},{"sentences":[{"text":"So we got that covered as well.","start":45.215,"end":46.815,"sentiment":"neutral","sentiment_score":0.2438316238777978},{"text":"So, yeah, we have we are fully ready and prepared.","start":46.815,"end":49.475,"sentiment":"positive","sentiment_score":0.39443462491035464},{"text":"I've tried I've I've tried calling you before as well, but you you know, when I called you, it says network unavailable for some reason.","start":52.03,"end":59.71,"sentiment":"neutral","sentiment_score":-0.15013423286378383},{"text":"I don't know.","start":59.71,"end":60.19,"sentiment":"neutral","sentiment_score":-0.19738773504892984},{"text":"I've tried calling you a couple of times.","start":60.19,"end":61.809998,"sentiment":"neutral","sentiment_score":-0.12554213032126427}],"sentiment":"neutral","sentiment_score":0.0056851235271062495,"num_words":53,"start":45.215,"end":61.809998},{"sentences":[{"text":"You might have received this text message and missed calls.","start":61.949997,"end":64.03,"sentiment":"neutral","sentiment_score":-0.1594399631023407},{"text":"I don't know.","start":64.03,"end":64.93,"sentiment":"neutral","sentiment_score":-0.1775826116402944},{"text":"Yeah.","start":71.695,"end":72.195,"sentiment":"neutral","sentiment_score":-0.046278174966573715},{"text":"You called me yesterday.","start":72.335,"end":73.475,"sentiment":"neutral","sentiment_score":-0.06337964534759521},{"text":"I called you back yesterday and didn't get through.","start":73.615,"end":76.735,"sentiment":"neutral","sentiment_score":-0.10729039667381181}],"sentiment":"neutral","sentiment_score":-0.1256502886061315,"num_words":27,"start":61.949997,"end":76.735},{"sentences":[{"text":"And I called you this morning.","start":76.735,"end":78.355,"sentiment":"neutral","sentiment_score":-0.21845818807681402},{"text":"And I called you well, and then you just called me, and once I said your call, I was hello, Ellen.","start":80.549995,"end":91.11,"sentiment":"neutral","sentiment_score":-0.027583759499802477},{"text":"Were you were you able to hear me or no?","start":91.11,"end":93.21,"sentiment":"neutral","sentiment_score":-0.02943903785198927},{"text":"Yeah.","start":95.534996,"end":95.774994,"sentiment":"neutral","sentiment_score":-0.03354296833276749},{"text":"Just now.","start":95.774994,"end":96.335,"sentiment":"neutral","sentiment_score":-0.04838603176176548}],"sentiment":"neutral","sentiment_score":-0.05786783720832318,"num_words":40,"start":76.735,"end":96.335},{"sentences":[{"text":"Just now.","start":96.335,"end":96.975,"sentiment":"neutral","sentiment_score":-0.11235776171088219},{"text":"Just now.","start":96.975,"end":97.715,"sentiment":"neutral","sentiment_score":-0.1257140077650547},{"text":"Don't know.","start":99.055,"end":99.615,"sentiment":"neutral","sentiment_score":-0.1293897069990635},{"text":"Sorry.","start":99.615,"end":100.015,"sentiment":"neutral","sentiment_score":-0.221604585647583},{"text":"That's why I've tried calling you three times back and forth back and forth.","start":100.015,"end":103.055,"sentiment":"neutral","sentiment_score":-0.23445904042039598}],"sentiment":"neutral","sentiment_score":-0.2018549573563394,"num_words":21,"start":96.335,"end":103.055},{"sentences":[{"text":"Didn't get through.","start":103.055,"end":103.774994,"sentiment":"neutral","sentiment_score":-0.2567844092845917},{"text":"It says network and blah blah blah for some reason.","start":103.774994,"end":106.335,"sentiment":"neutral","sentiment_score":-0.22816973626613618},{"text":"I don't know.","start":106.335,"end":106.69,"sentiment":"neutral","sentiment_score":-0.1418619230389595},{"text":"But yeah.","start":106.69,"end":107.215,"sentiment":"neutral","sentiment_score":-0.04918130300939083},{"text":"Alright.","start":107.215,"end":107.715,"sentiment":"neutral","sentiment_score":0.11395420134067535}],"sentiment":"neutral","sentiment_score":-0.18221288233211166,"num_words":19,"start":103.055,"end":107.715},{"sentences":[{"text":"Yeah.","start":107.840004,"end":108.0,"sentiment":"neutral","sentiment_score":0.1948832720518112},{"text":"Everything's under control for Monday.","start":108.0,"end":109.68,"sentiment":"positive","sentiment_score":0.34756752848625183},{"text":"Everything.","start":109.68,"end":110.18,"sentiment":"neutral","sentiment_score":0.22781577706336975},{"text":"Yeah.","start":112.560005,"end":113.060005,"sentiment":"neutral","sentiment_score":0.13667643070220947},{"text":"Mhmm.","start":117.68,"end":118.18,"sentiment":"neutral","sentiment_score":0.07689711451530457}],"sentiment":"neutral","sentiment_score":0.263790026307106,"num_words":9,"start":107.840004,"end":118.18},{"sentences":[{"text":"Oh, so there's a there's a lock.","start":131.635,"end":132.995,"sentiment":"neutral","sentiment_score":-0.0781908141715186},{"text":"Okay.","start":132.995,"end":133.235,"sentiment":"neutral","sentiment_score":-0.025625210255384445},{"text":"Alright.","start":133.235,"end":133.635,"sentiment":"neutral","sentiment_score":-0.02754870057106018},{"text":"So if you can please text this to me or Jason, that would be great.","start":133.635,"end":138.22,"sentiment":"neutral","sentiment_score":-0.14969838907321295},{"text":"That would be oh, I'll send you Jason.","start":138.22,"end":141.04001,"sentiment":"neutral","sentiment_score":-0.12057879567146301}],"sentiment":"neutral","sentiment_score":-0.11908174410928041,"num_words":32,"start":131.635,"end":141.04001},{"sentences":[{"text":"We have Jason's number.","start":142.06001,"end":143.6,"sentiment":"neutral","sentiment_score":-0.07165289670228958},{"text":"Oh, that's me.","start":143.74,"end":144.46,"sentiment":"neutral","sentiment_score":-0.051633489628632866},{"text":"Okay.","start":144.46,"end":144.96,"sentiment":"neutral","sentiment_score":-0.009618906304240228},{"text":"I'll give you Jason's number.","start":145.02,"end":146.48001,"sentiment":"neutral","sentiment_score":-0.011563808470964432},{"text":"I thought you have Jason's number.","start":147.26001,"end":148.96,"sentiment":"neutral","sentiment_score":-0.06964668383200963}],"sentiment":"neutral","sentiment_score":-0.04878053196558827,"num_words":19,"start":142.06001,"end":148.96},{"sentences":[{"text":"No.","start":151.225,"end":151.30501,"sentiment":"neutral","sentiment_score":-0.15958166122436523},{"text":"I'll give it to you right now.","start":151.30501,"end":152.66501,"sentiment":"neutral","sentiment_score":-0.12167176604270935},{"text":"Sorry.","start":152.66501,"end":153.065,"sentiment":"neutral","sentiment_score":-0.06813503801822662},{"text":"Yeah.","start":153.065,"end":153.30501,"sentiment":"neutral","sentiment_score":0.11602632701396942},{"text":"It's a good idea.","start":153.30501,"end":154.105,"sentiment":"positive","sentiment_score":0.39530548453330994}],"sentiment":"neutral","sentiment_score":0.04413065740040371,"num_words":14,"start":151.225,"end":154.105},{"sentences":[{"text":"I do not want to do create any dispute.","start":154.105,"end":156.985,"sentiment":"neutral","sentiment_score":-0.24675915804174212},{"text":"And this is do you have pen and paper handy?","start":156.985,"end":159.16501,"sentiment":"neutral","sentiment_score":0.002351691806688905},{"text":"Okay.","start":163.145,"end":163.645,"sentiment":"neutral","sentiment_score":0.01008533127605915},{"text":"I'll text you.","start":164.345,"end":164.985,"sentiment":"neutral","sentiment_score":0.029317510003844898},{"text":"I'll text you.","start":164.985,"end":165.885,"sentiment":"neutral","sentiment_score":0.005110611052562793}],"sentiment":"neutral","sentiment_score":-0.08015176191782722,"num_words":26,"start":154.105,"end":165.885},{"sentences":[{"text":"Yeah.","start":166.09,"end":166.32999,"sentiment":"neutral","sentiment_score":0.0011012647300958631},{"text":"No.","start":166.32999,"end":166.56999,"sentiment":"neutral","sentiment_score":-0.013855093158781528},{"text":"Yeah.","start":166.56999,"end":166.89,"sentiment":"neutral","sentiment_score":0.010085651651024818},{"text":"Yeah.","start":166.89,"end":167.04999,"sentiment":"neutral","sentiment_score":0.022708889096975327},{"text":"I'll text you.","start":167.04999,"end":167.53,"sentiment":"neutral","sentiment_score":0.06178750842809677}],"sentiment":"neutral","sentiment_score":0.029343319657657827,"num_words":7,"start":166.09,"end":167.53},{"sentences":[{"text":"I'll text you.","start":167.53,"end":168.01,"sentiment":"neutral","sentiment_score":0.06303275128205617},{"text":"That's okay.","start":168.01,"end":168.48999,"sentiment":"neutral","sentiment_score":0.16773059219121933},{"text":"I'll text you.","start":168.48999,"end":169.29,"sentiment":"neutral","sentiment_score":0.17093603312969208},{"text":"I'll text you in a second.","start":169.29,"end":170.67,"sentiment":"neutral","sentiment_score":0.16407721738020578},{"text":"And, yeah, please send that quote to him so that, you know, I do not want any confusions there.","start":171.29,"end":177.87,"sentiment":"neutral","sentiment_score":0.09362631800927614}],"sentiment":"neutral","sentiment_score":0.11517366315379288,"num_words":33,"start":167.53,"end":177.87},{"sentences":[{"text":"Yeah.","start":178.725,"end":178.965,"sentiment":"neutral","sentiment_score":0.080356165766716},{"text":"I'll do that I'll do that just right after this call.","start":178.965,"end":182.265,"sentiment":"neutral","sentiment_score":0.0852744687687267},{"text":"Yeah.","start":196.67,"end":196.83,"sentiment":"neutral","sentiment_score":-0.017614224925637245},{"text":"Yeah.","start":196.83,"end":197.33,"sentiment":"neutral","sentiment_score":-0.015512624755501749},{"text":"I've received an email yesterday from you.","start":205.79001,"end":208.21,"sentiment":"neutral","sentiment_score":-0.013731006266815322}],"sentiment":"neutral","sentiment_score":0.042339591841612546,"num_words":21,"start":178.725,"end":208.21},{"sentences":[{"text":"I forwarded that email to Jason and to Ash as well to make sure that we are all aligned.","start":208.795,"end":216.49501,"sentiment":"neutral","sentiment_score":0.0037634625638786113},{"text":"Obviously, it's too short of an order in order to expect anything from them because we are tirelessly you know, we are working today.","start":216.795,"end":224.69,"sentiment":"neutral","sentiment_score":-0.22939696535468102},{"text":"We are working tomorrow.","start":224.69,"end":225.73,"sentiment":"neutral","sentiment_score":-0.10055277310311794},{"text":"So we basically most likely, when when they'll be there, it's gonna be there later today.","start":225.73,"end":231.57,"sentiment":"neutral","sentiment_score":-0.06537288893014193},{"text":"You think back on Monday?","start":231.57,"end":233.11,"sentiment":"neutral","sentiment_score":-0.035896389931440356}],"sentiment":"neutral","sentiment_score":-0.10384824477574404,"num_words":68,"start":208.795,"end":233.11},{"sentences":[{"text":"Yeah.","start":237.085,"end":237.24501,"sentiment":"neutral","sentiment_score":-0.04291293770074845},{"text":"Yeah.","start":237.24501,"end":237.565,"sentiment":"neutral","sentiment_score":-0.02091594785451889},{"text":"Yeah.","start":237.565,"end":237.725,"sentiment":"neutral","sentiment_score":-0.017799559980630875},{"text":"I yeah.","start":237.725,"end":239.80501,"sentiment":"neutral","sentiment_score":-0.012938527390360832},{"text":"Are you staying back on Monday?","start":239.80501,"end":241.005,"sentiment":"neutral","sentiment_score":-0.009211146427939335}],"sentiment":"neutral","sentiment_score":-0.014797488989477808,"num_words":11,"start":237.085,"end":241.005},{"sentences":[{"text":"As in you're gonna be on-site on 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yeah.","start":255.02,"end":255.82,"sentiment":"neutral","sentiment_score":0.27541857957839966},{"text":"Well, you know, once they finish the work, when they're eating dinner, when they sit down, probably it's a good idea to talk talk it through and explain and understand everything because I believe the most important thing that we gotta look at is I cannot say anything on that regard.","start":255.82,"end":271.585,"sentiment":"neutral","sentiment_score":0.29784080736777363},{"text":"The only people who can basically justify and explain everything rightfully is Jason and Ash.","start":271.805,"end":277.71,"sentiment":"neutral","sentiment_score":0.09286165634791056},{"text":"So I would prefer them to explain and go through this with you.","start":278.19,"end":283.09,"sentiment":"neutral","sentiment_score":0.23107890096994546}],"sentiment":"neutral","sentiment_score":0.32082429890121733,"num_words":105,"start":248.70001,"end":283.09},{"sentences":[{"text":"If Anil's gonna be there, probably it's gonna be a good idea that once once for all, they'll set it down, and we'll set the right expectation.","start":283.55,"end":290.70502,"sentiment":"positive","sentiment_score":0.5122197518746058},{"text":"We'll go through everything in detail rather than basically back and forth.","start":290.845,"end":294.525,"sentiment":"neutral","sentiment_score":0.2317153923213482},{"text":"Is Anur going to be there as well on Monday?","start":294.525,"end":296.70502,"sentiment":"neutral","sentiment_score":0.11532694175839424},{"text":"Oh, okay.","start":297.805,"end":299.725,"sentiment":"neutral","sentiment_score":0.15939558297395706},{"text":"Alright.","start":299.725,"end":300.225,"sentiment":"neutral","sentiment_score":0.10808207839727402}],"sentiment":"positive","sentiment_score":0.3498203975076859,"num_words":52,"start":283.55,"end":300.225},{"sentences":[{"text":"Yeah.","start":300.845,"end":301.165,"sentiment":"neutral","sentiment_score":0.1745485961437225},{"text":"Probably yeah.","start":301.165,"end":302.52,"sentiment":"neutral","sentiment_score":0.24145085364580154},{"text":"Yeah.","start":302.75998,"end":303.19998,"sentiment":"neutral","sentiment_score":0.24095261096954343},{"text":"Yeah.","start":303.19998,"end":303.63998,"sentiment":"neutral","sentiment_score":0.306236207485199},{"text":"Probably, it's a good idea once they finish their day on Monday, '1 and then later in the afternoon, later in the evening, that that would be the perfect time for them to sit down and basically talk it through rather than during the day because we need to we need to make sure that the job is done 100% on Monday and only some missing parts left on Tuesday.","start":303.63998,"end":325.095,"sentiment":"positive","sentiment_score":0.38803071337086814}],"sentiment":"positive","sentiment_score":0.37822385410467785,"num_words":75,"start":300.845,"end":325.095},{"sentences":[{"text":"So that that would be much, much more appreciated, and please explain and let him know as well that our expectations are.","start":325.155,"end":332.4,"sentiment":"positive","sentiment_score":0.5854635134931993},{"text":"Basically, we're gonna make sure that we finish everything by Monday and on Tuesday, only commission inside of that because we wanted to make sure we have already organized the expected us to come out on Tuesday to basically make sure the commissioning and, you know, verification that this is gonna go through.","start":332.4,"end":351.255,"sentiment":"neutral","sentiment_score":0.25168038103378043},{"text":"And, obviously, when the inspector is gonna be there, he'll be talking and he'll be he'll be explaining and going through certain things, making sure that every parameters has been done for a 100% right.","start":351.255,"end":361.71,"sentiment":"neutral","sentiment_score":0.2590079405478069},{"text":"So, yeah, please, you know, probably ideally, they can have last half of the day during dinner time.","start":361.71,"end":368.27,"sentiment":"positive","sentiment_score":0.371349048283365},{"text":"Probably, it's a good idea at that time.","start":368.27,"end":370.11,"sentiment":"positive","sentiment_score":0.5980381369590759}],"sentiment":"positive","sentiment_score":0.34377296599696444,"num_words":136,"start":325.155,"end":370.11},{"sentences":[{"text":"Go through all the all the questions the model has had so that everyone is on the same page on the day by the end of the 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yeah.","start":389.06,"end":390.18,"sentiment":"neutral","sentiment_score":0.1334564909338951},{"text":"Multiple.","start":390.18,"end":390.68,"sentiment":"neutral","sentiment_score":0.12378187477588654},{"text":"Say say Absolutely.","start":390.81998,"end":392.91998,"sentiment":"neutral","sentiment_score":0.1961862767736117}],"sentiment":"neutral","sentiment_score":0.13988558994606137,"num_words":8,"start":387.655,"end":392.91998},{"sentences":[{"text":"Absolutely.","start":392.97998,"end":393.47998,"sentiment":"neutral","sentiment_score":0.30499762296676636},{"text":"So, basically, when we when we commission the system, we'll basically ask the most preferred email address, and we'll create the password of that email address.","start":393.69998,"end":401.86,"sentiment":"neutral","sentiment_score":0.13388692472989744},{"text":"So that email address can be shared with multiple people, as in, obviously, known multiple people rather than in wrong hands.","start":401.86,"end":408.895,"sentiment":"neutral","sentiment_score":-0.06177863620576404},{"text":"And, obviously, it's very well advised that do not, you know, play multiple things on multiple phones.","start":408.895,"end":416.355,"sentiment":"neutral","sentiment_score":-0.24426316426080816},{"text":"Obviously, if someone comes and do something on other phone, another system, obviously, it'll take impact as quickly as possible.","start":416.415,"end":423.58002,"sentiment":"neutral","sentiment_score":-0.3127436630427837}],"sentiment":"neutral","sentiment_score":-0.0931604793843101,"num_words":85,"start":392.97998,"end":423.58002},{"sentences":[{"text":"So just try and be as limited as an obviously, your your eyes are the best eyes.","start":423.58002,"end":429.34003,"sentiment":"neutral","sentiment_score":-0.1096522637149867},{"text":"So we only get to know when problem occurs.","start":429.34003,"end":432.46002,"sentiment":"neutral","sentiment_score":-0.10097181465890673},{"text":"So please, you know, you share those details with the people who generally need to see and monitor rightfully rather than changing and changing parameters right, left, and center.","start":432.46002,"end":443.33514,"sentiment":"neutral","sentiment_score":0.1100986721957552},{"text":"So, yes, there'll be one email address.","start":443.33514,"end":445.92,"sentiment":"neutral","sentiment_score":-0.0003732084296643734},{"text":"Mhmm.","start":458.88,"end":459.38,"sentiment":"neutral","sentiment_score":-0.06228103116154671}],"sentiment":"neutral","sentiment_score":0.005637034736869354,"num_words":63,"start":423.58002,"end":459.38},{"sentences":[{"text":"Yeah.","start":469.305,"end":469.465,"sentiment":"neutral","sentiment_score":-0.03187955170869827},{"text":"So probably the best until now, what we do, basically, we create one admin access to one person.","start":469.465,"end":476.60498,"sentiment":"neutral","sentiment_score":-0.00307043031271961},{"text":"We don't give out as in it's not us.","start":476.94,"end":479.90002,"sentiment":"neutral","sentiment_score":-0.08247182187106875},{"text":"It's it's they.","start":479.90002,"end":481.12003,"sentiment":"neutral","sentiment_score":-0.009675395985444387},{"text":"So Ash is gonna be there.","start":481.26,"end":482.62003,"sentiment":"neutral","sentiment_score":0.08785315230488777}],"sentiment":"neutral","sentiment_score":-0.008954080224439904,"num_words":37,"start":469.305,"end":482.62003},{"sentences":[{"text":"And if Ash can create multiple accounts under one umbrella, then he'll let you know that, yes, we can do this.","start":482.62003,"end":488.88,"sentiment":"neutral","sentiment_score":0.14539194923071636},{"text":"Otherwise, there'll be one access for sure.","start":488.94,"end":491.175,"sentiment":"neutral","sentiment_score":0.03797667473554611},{"text":"So one access, you can share the passwords with, you know, whoever wants to access that viewing option or editing option.","start":491.175,"end":497.595,"sentiment":"neutral","sentiment_score":0.08858435405861764},{"text":"It's basically completely up to you.","start":497.655,"end":499.655,"sentiment":"neutral","sentiment_score":0.13419995456933975},{"text":"But Ash can assist you 100% on the basis of that.","start":499.655,"end":504.0,"sentiment":"neutral","sentiment_score":0.26798586411909625}],"sentiment":"neutral","sentiment_score":0.13533914128713537,"num_words":66,"start":482.62003,"end":504.0},{"sentences":[{"text":"If he cannot do that on-site, he can do off-site when he go back to his office.","start":504.16,"end":508.74,"sentiment":"neutral","sentiment_score":-0.023292905267547157},{"text":"He can create a viewing account under admin account so that you can give that access to viewing account to other people.","start":508.88,"end":516.5,"sentiment":"neutral","sentiment_score":0.03148069148036567},{"text":"But I think there's only one access which has been allowed, but that portion, it can be clarified with Ash on Monday.","start":516.72,"end":524.075,"sentiment":"neutral","sentiment_score":-0.0874324141239578},{"text":"Yeah.","start":526.53503,"end":527.03503,"sentiment":"neutral","sentiment_score":0.2603927254676819},{"text":"No worries.","start":528.215,"end":528.955,"sentiment":"neutral","sentiment_score":0.24081113934516907}],"sentiment":"neutral","sentiment_score":-0.01382659818045795,"num_words":64,"start":504.16,"end":528.955},{"sentences":[{"text":"Yeah.","start":533.77,"end":534.09,"sentiment":"neutral","sentiment_score":0.05505375936627388},{"text":"Yeah.","start":534.09,"end":534.25,"sentiment":"neutral","sentiment_score":0.06298691034317017},{"text":"I've already sent you Jason's number, so please, you know yeah.","start":534.25,"end":538.03,"sentiment":"neutral","sentiment_score":0.1294705102389509},{"text":"Perfect.","start":539.21,"end":539.71,"sentiment":"positive","sentiment_score":0.6958789825439453},{"text":"No worries.","start":540.65,"end":541.13,"sentiment":"neutral","sentiment_score":0.18463347107172012}],"sentiment":"neutral","sentiment_score":0.1629601379390806,"num_words":16,"start":533.77,"end":541.13},{"sentences":[{"text":"You too.","start":541.13,"end":541.53,"sentiment":"positive","sentiment_score":0.33996400237083435},{"text":"Thank you so much.","start":541.53,"end":542.51,"sentiment":"positive","sentiment_score":0.7626578509807587},{"text":"Thank you.","start":542.65,"end":543.39,"sentiment":"positive","sentiment_score":0.6323834657669067},{"text":"Bye bye.","start":543.85,"end":544.51,"sentiment":"neutral","sentiment_score":0.027545910328626626}],"sentiment":"positive","sentiment_score":0.505041816085577,"num_words":10,"start":541.13,"end":544.51}]}}]},{"alternatives":[{"transcript":"Hello? Hey, Good. I was just check just sending you a message. Is that just checking everything is good for Monday that the guys are arriving on-site in the morning. What and what time? Between seven and nine. Okay. Alright. Well, I'll probably end up there there around 08:30 or so. So alright. Yep. Okay. Alright. Okay. Alright. Good. So I'll let render what oh, okay. Oh, no. Yeah. I didn't. Maybe it's a network issue. Obviously, a network issue. Was that yesterday or today? Yeah. Yeah. There was, like yeah. There was a deaf. Yeah. Yeah. Okay. I didn't get this morning, but yesterday, I yeah. Yesterday, I was in an area where the network was was pretty poor. So yeah. Before? When I called you? No. No. Okay. Good. Alright. So so I'll let I'll let Venerable in case I don't get there on time, I'll let Venerable Condagno know what the to open up the the container. I'll send you the PIN number for the for the container so you guys know it. So when you guys roll up on-site, you can just just unlock unlock it. Right? If I don't have Jason's number, so I'll I'll send it to you. I'll I don't have to who's that? Okay. I just just for just for just no. I don't. But just forward that you're driving at the moment, are you? Yeah. Okay. And okay. Excellent. And like I I don't know whether you guys saw the the schematic that we tried to we tried to put together. I don't know. I don't know. With with oh, you still okay. Just got it there. Yeah. We put we tried to put a schematic together, but look, we we there's some parts of that we just cannot make sense of. So Yeah. Yeah. We'll talk it over on Monday. It's probably too late now anyways to do anything anyway to to talk through this. Yeah. Yeah. I'm staying back until you yes. Yeah. Staying staying until you guys leave. So just just to support that. Yeah. Yeah. Yeah. Yeah. Yeah. He'll be there as well. So, yeah, I'm just gonna give him a call straight after this to let him know that everything that everything will go. Yep. Yep. Yep. Okay. Alright. One last thing. On the on the Daya app, does that allow multiple people log in to the same account onto the same inverter your your back end? Multiple people? Okay. So I can give I can give access to my others as well. Yeah. What? Actually, I was after it. So it doesn't so it doesn't allow for, like, an admin and a, like, a view only access. It doesn't have, like, for the same cloud account because I assume it's going through day of cloud. You can I want I don't want, like I don't mind holding on Anil holding the admin account? I don't wanna give that to anyone else. I don't want anyone messing around with this stuff. So Alright. I'll get that on Monday. Okay. All good. Alright. I'll let them I'll let them know. I'll I'll send you I'll send you the PIN number for that for the catalog, sir, for them as well. Yeah. Okay. Alright. Thanks. Right. 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Hey, Good. I was just check just sending you a message. Is that just checking everything is good for Monday that the guys are arriving on-site in the morning. What and what time?\n\nBetween seven and nine. Okay. Alright. Well, I'll probably end up there there around 08:30 or so. So alright.\n\nYep. Okay. Alright. Okay. Alright.\n\nGood. So I'll let render what oh, okay. Oh, no. Yeah. I didn't.\n\nMaybe it's a network issue. Obviously, a network issue. Was that yesterday or today? Yeah. Yeah.\n\nThere was, like yeah. There was a deaf. Yeah. Yeah. Okay.\n\nI didn't get this morning, but yesterday, I yeah. Yesterday, I was in an area where the network was was pretty poor. So yeah. Before? When I called you?\n\nNo. No. Okay. Good. Alright.\n\nSo so I'll let I'll let Venerable in case I don't get there on time, I'll let Venerable Condagno know what the to open up the the container. I'll send you the PIN number for the for the container so you guys know it. So when you guys roll up on-site, you can just just unlock unlock it. Right? If I don't have Jason's number, so I'll I'll send it to you.\n\nI'll I don't have to who's that? Okay. I just just for just for just no. I don't. But just forward that you're driving at the moment, are you?\n\nYeah. Okay. And okay. Excellent. And like I I don't know whether you guys saw the the schematic that we tried to we tried to put together.\n\nI don't know. I don't know. With with oh, you still okay. Just got it there. Yeah.\n\nWe put we tried to put a schematic together, but look, we we there's some parts of that we just cannot make sense of. So Yeah. Yeah. We'll talk it over on Monday. It's probably too late now anyways to do anything anyway to to talk through this.\n\nYeah. Yeah. I'm staying back until you yes. Yeah. Staying staying until you guys leave.\n\nSo just just to support that. Yeah. Yeah. Yeah. Yeah.\n\nYeah. He'll be there as well. So, yeah, I'm just gonna give him a call straight after this to let him know that everything that everything will go. Yep. Yep.\n\nYep. Okay. Alright. One last thing. On the on the Daya app, does that allow multiple people log in to the same account onto the same inverter your your back end?\n\nMultiple people? Okay. So I can give I can give access to my others as well. Yeah. What?\n\nActually, I was after it. So it doesn't so it doesn't allow for, like, an admin and a, like, a view only access. It doesn't have, like, for the same cloud account because I assume it's going through day of cloud. You can I want I don't want, like I don't mind holding on Anil holding the admin account? I don't wanna give that to anyone else.\n\nI don't want anyone messing around with this stuff. So Alright. I'll get that on Monday. Okay. All good.\n\nAlright. I'll let them I'll let them know. I'll I'll send you I'll send you the PIN number for that for the catalog, sir, for them as well. Yeah. Okay.\n\nAlright. Thanks. Right. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":2.96,"end":3.46,"sentiment":"neutral","sentiment_score":0.07821743935346603},{"text":"Hey, Good.","start":4.64,"end":6.3999996,"sentiment":"positive","sentiment_score":0.6471611857414246},{"text":"I was just check just sending you a message.","start":6.3999996,"end":8.559999,"sentiment":"neutral","sentiment_score":0.22142637107107374},{"text":"Is that just checking everything is good for Monday that the guys are arriving on-site in the morning.","start":8.559999,"end":12.799999,"sentiment":"neutral","sentiment_score":0.1966145740201076},{"text":"What and what time?","start":12.799999,"end":13.94,"sentiment":"neutral","sentiment_score":0.03313208557665348}],"sentiment":"neutral","sentiment_score":0.20696964191601558,"num_words":34,"start":2.96,"end":13.94},{"sentences":[{"text":"Between seven and 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yeah.","start":85.01,"end":85.91,"sentiment":"neutral","sentiment_score":-0.10829738900065422},{"text":"Before?","start":93.935,"end":94.435,"sentiment":"neutral","sentiment_score":-0.026572592556476593},{"text":"When I called you?","start":94.895004,"end":95.955,"sentiment":"neutral","sentiment_score":-0.036307192873209715}],"sentiment":"neutral","sentiment_score":-0.19451373333817926,"num_words":29,"start":79.57,"end":95.955},{"sentences":[{"text":"No.","start":96.335,"end":96.835,"sentiment":"neutral","sentiment_score":-0.15976041555404663},{"text":"No.","start":99.535,"end":100.035,"sentiment":"neutral","sentiment_score":-0.1915208101272583},{"text":"Okay.","start":110.87,"end":111.19,"sentiment":"neutral","sentiment_score":0.2905046343803406},{"text":"Good.","start":111.19,"end":111.590004,"sentiment":"positive","sentiment_score":0.3887176513671875},{"text":"Alright.","start":111.590004,"end":111.990005,"sentiment":"neutral","sentiment_score":0.23409228026866913}],"sentiment":"neutral","sentiment_score":0.11240666806697845,"num_words":5,"start":96.335,"end":111.990005},{"sentences":[{"text":"So so I'll let I'll let Venerable in case I don't get there on time, I'll let Venerable Condagno know what the to open up the the container.","start":111.990005,"end":123.395,"sentiment":"neutral","sentiment_score":0.08900488008345876},{"text":"I'll send you the PIN number for the for the container so you guys know it.","start":123.395,"end":127.395,"sentiment":"neutral","sentiment_score":0.10562478005886078},{"text":"So when you guys roll up on-site, you can just just unlock unlock it.","start":127.395,"end":131.795,"sentiment":"neutral","sentiment_score":0.059513360794101446},{"text":"Right?","start":131.795,"end":132.295,"sentiment":"neutral","sentiment_score":-0.05633867532014847},{"text":"If I don't have Jason's number, so I'll I'll send it to you.","start":134.09,"end":140.01,"sentiment":"neutral","sentiment_score":-0.12533766489762527}],"sentiment":"neutral","sentiment_score":0.0462443313250939,"num_words":72,"start":111.990005,"end":140.01},{"sentences":[{"text":"I'll I don't have to who's that?","start":140.01,"end":142.27,"sentiment":"neutral","sentiment_score":-0.11792696054492678},{"text":"Okay.","start":149.425,"end":149.925,"sentiment":"neutral","sentiment_score":-0.03734351694583893},{"text":"I just just for just for just no.","start":159.585,"end":162.27,"sentiment":"neutral","sentiment_score":-0.06897991616278887},{"text":"I don't.","start":162.27,"end":162.67,"sentiment":"neutral","sentiment_score":-0.10281084850430489},{"text":"But just forward that you're driving at the moment, are you?","start":162.67,"end":165.81,"sentiment":"neutral","sentiment_score":0.012203955133868889}],"sentiment":"neutral","sentiment_score":-0.05124309519305825,"num_words":29,"start":140.01,"end":165.81},{"sentences":[{"text":"Yeah.","start":166.91,"end":167.41,"sentiment":"neutral","sentiment_score":0.03302445635199547},{"text":"Okay.","start":178.385,"end":178.885,"sentiment":"neutral","sentiment_score":0.075053371489048},{"text":"And okay.","start":179.185,"end":183.025,"sentiment":"neutral","sentiment_score":0.14679060131311417},{"text":"Excellent.","start":183.025,"end":183.525,"sentiment":"positive","sentiment_score":0.5040907859802246},{"text":"And like I I don't know whether you guys saw the the schematic that we tried to we tried to put together.","start":183.58499,"end":189.36499,"sentiment":"neutral","sentiment_score":-0.032061043280092155}],"sentiment":"neutral","sentiment_score":0.007422476455017373,"num_words":27,"start":166.91,"end":189.36499},{"sentences":[{"text":"I don't know.","start":190.99,"end":192.11,"sentiment":"neutral","sentiment_score":-0.14077555139859518},{"text":"I don't know.","start":192.11,"end":193.01,"sentiment":"neutral","sentiment_score":-0.12990729759136835},{"text":"With with oh, you still okay.","start":193.07,"end":194.91,"sentiment":"neutral","sentiment_score":-0.04329363784442345},{"text":"Just got it there.","start":194.91,"end":195.89,"sentiment":"neutral","sentiment_score":-0.027965795248746872},{"text":"Yeah.","start":197.47,"end":197.79001,"sentiment":"neutral","sentiment_score":-0.020392276346683506}],"sentiment":"neutral","sentiment_score":-0.07082740184577073,"num_words":17,"start":190.99,"end":197.79001},{"sentences":[{"text":"We put we tried to put a schematic together, but look, we we there's some parts of that we just cannot make sense of.","start":197.79001,"end":203.39,"sentiment":"neutral","sentiment_score":-0.1295115022609631},{"text":"So Yeah.","start":203.39,"end":213.785,"sentiment":"neutral","sentiment_score":-0.02328592725098133},{"text":"Yeah.","start":233.585,"end":233.905,"sentiment":"neutral","sentiment_score":-0.02744681015610695},{"text":"We'll talk it over on Monday.","start":233.905,"end":235.025,"sentiment":"neutral","sentiment_score":-0.05244802435239156},{"text":"It's probably too late now anyways to do anything anyway to to talk through this.","start":235.025,"end":238.625,"sentiment":"neutral","sentiment_score":-0.12051211396853129}],"sentiment":"neutral","sentiment_score":-0.11051384530340631,"num_words":48,"start":197.79001,"end":238.625},{"sentences":[{"text":"Yeah.","start":238.625,"end":239.125,"sentiment":"neutral","sentiment_score":0.0002640429884195328},{"text":"Yeah.","start":243.55,"end":243.87,"sentiment":"neutral","sentiment_score":0.007656360976397991},{"text":"I'm staying back until you yes.","start":243.87,"end":245.55,"sentiment":"neutral","sentiment_score":0.014134854078292847},{"text":"Yeah.","start":245.55,"end":245.79,"sentiment":"neutral","sentiment_score":0.010629368014633656},{"text":"Staying staying until you guys leave.","start":245.79,"end":247.63,"sentiment":"neutral","sentiment_score":-0.01611309622724851}],"sentiment":"neutral","sentiment_score":0.00044535460571448006,"num_words":15,"start":238.625,"end":247.63},{"sentences":[{"text":"So just just to support that.","start":247.63,"end":249.23,"sentiment":"neutral","sentiment_score":0.03058424157400926},{"text":"Yeah.","start":249.23,"end":249.73,"sentiment":"positive","sentiment_score":0.5050160884857178},{"text":"Yeah.","start":254.91,"end":255.41,"sentiment":"neutral","sentiment_score":0.3080824017524719},{"text":"Yeah.","start":283.63,"end":284.13,"sentiment":"neutral","sentiment_score":0.3044109642505646},{"text":"Yeah.","start":296.455,"end":296.69498,"sentiment":"neutral","sentiment_score":0.1510430872440338}],"sentiment":"neutral","sentiment_score":0.14520579911768436,"num_words":10,"start":247.63,"end":296.69498},{"sentences":[{"text":"Yeah.","start":296.69498,"end":297.01498,"sentiment":"neutral","sentiment_score":0.16912391781806946},{"text":"He'll be there as well.","start":297.01498,"end":298.055,"sentiment":"neutral","sentiment_score":0.21117092669010162},{"text":"So, yeah, I'm just gonna give him a call straight after this to let him know that everything that everything will go.","start":298.055,"end":302.85,"sentiment":"neutral","sentiment_score":0.1623930815945972},{"text":"Yep.","start":314.27002,"end":314.77002,"sentiment":"positive","sentiment_score":0.3974768817424774},{"text":"Yep.","start":325.925,"end":326.425,"sentiment":"positive","sentiment_score":0.5016375780105591}],"sentiment":"neutral","sentiment_score":0.1898913602034251,"num_words":30,"start":296.69498,"end":326.425},{"sentences":[{"text":"Yep.","start":377.235,"end":377.555,"sentiment":"neutral","sentiment_score":0.250221848487854},{"text":"Okay.","start":377.555,"end":378.055,"sentiment":"neutral","sentiment_score":0.24779924750328064},{"text":"Alright.","start":378.51498,"end":379.01498,"sentiment":"neutral","sentiment_score":0.26422956585884094},{"text":"One last thing.","start":379.12997,"end":379.53,"sentiment":"neutral","sentiment_score":0.12481108556191127},{"text":"On the on the Daya app, does that allow multiple people log in to the same account onto the same inverter your your back end?","start":379.53,"end":388.16998,"sentiment":"neutral","sentiment_score":0.1335476365685463}],"sentiment":"neutral","sentiment_score":0.14436693008868925,"num_words":31,"start":377.235,"end":388.16998},{"sentences":[{"text":"Multiple people?","start":388.16998,"end":388.88998,"sentiment":"neutral","sentiment_score":0.07463577762246132},{"text":"Okay.","start":388.88998,"end":389.21,"sentiment":"neutral","sentiment_score":0.10147088766098022},{"text":"So I can give I can give access to my others as well.","start":389.21,"end":392.75,"sentiment":"neutral","sentiment_score":0.13793290864962798},{"text":"Yeah.","start":402.355,"end":402.855,"sentiment":"neutral","sentiment_score":0.02584897354245186},{"text":"What?","start":444.32,"end":444.72,"sentiment":"neutral","sentiment_score":-0.0004800730384886265}],"sentiment":"neutral","sentiment_score":0.114957730880835,"num_words":18,"start":388.16998,"end":444.72},{"sentences":[{"text":"Actually, I was after it.","start":444.72,"end":446.18002,"sentiment":"neutral","sentiment_score":-0.03197411820292473},{"text":"So it doesn't so it doesn't allow for, like, an admin and a, like, a view only access.","start":446.32,"end":452.315,"sentiment":"neutral","sentiment_score":-0.16633812876211274},{"text":"It doesn't have, like, for the same cloud account because I assume it's going through day of cloud.","start":452.315,"end":457.775,"sentiment":"neutral","sentiment_score":-0.17755749904447132},{"text":"You can I want I don't want, like I don't mind holding on Anil holding the admin account?","start":458.555,"end":464.65,"sentiment":"neutral","sentiment_score":-0.18850831646058294},{"text":"I don't wanna give that to anyone else.","start":464.65,"end":466.50998,"sentiment":"negative","sentiment_score":-0.3992863781750202}],"sentiment":"neutral","sentiment_score":-0.1930960091525939,"num_words":67,"start":444.72,"end":466.50998},{"sentences":[{"text":"I don't want anyone messing around with this stuff.","start":466.56998,"end":468.72998,"sentiment":"negative","sentiment_score":-0.3790302508407169},{"text":"So Alright.","start":468.72998,"end":524.69,"sentiment":"neutral","sentiment_score":0.025055035948753357},{"text":"I'll get that on Monday.","start":524.69,"end":525.73,"sentiment":"neutral","sentiment_score":0.0955806814134121},{"text":"Okay.","start":525.73,"end":526.23,"sentiment":"neutral","sentiment_score":0.1978580802679062},{"text":"All good.","start":526.61,"end":527.35,"sentiment":"positive","sentiment_score":0.5164198279380798}],"sentiment":"neutral","sentiment_score":-0.08697689697146416,"num_words":19,"start":466.56998,"end":527.35},{"sentences":[{"text":"Alright.","start":528.135,"end":528.455,"sentiment":"neutral","sentiment_score":0.2484518885612488},{"text":"I'll let them I'll let them know.","start":528.455,"end":529.815,"sentiment":"neutral","sentiment_score":0.17700655918036187},{"text":"I'll I'll send you I'll send you the PIN number for that for the catalog, sir, for them as well.","start":529.815,"end":534.215,"sentiment":"neutral","sentiment_score":0.11241434514522552},{"text":"Yeah.","start":534.215,"end":534.715,"sentiment":"neutral","sentiment_score":0.0742020383477211},{"text":"Okay.","start":539.17505,"end":539.67505,"sentiment":"neutral","sentiment_score":0.25201088190078735}],"sentiment":"neutral","sentiment_score":0.13539992086589336,"num_words":30,"start":528.135,"end":539.67505},{"sentences":[{"text":"Alright.","start":540.217,"end":540.69696,"sentiment":"positive","sentiment_score":0.40809714794158936},{"text":"Thanks.","start":540.69696,"end":541.19696,"sentiment":"neutral","sentiment_score":0.3231688439846039},{"text":"Right.","start":542.69696,"end":543.01697,"sentiment":"positive","sentiment_score":0.6016273498535156},{"text":"Bye.","start":543.01697,"end":543.51697,"sentiment":"positive","sentiment_score":0.3380380868911743}],"sentiment":"positive","sentiment_score":0.4177328571677208,"num_words":4,"start":540.217,"end":543.51697}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: She's good. Thanks\n\nChannel 1: Hey,\n\nChannel 0: for doing everything here.\n\nChannel 1: Good. I was just check just sending you a message. Is that just checking everything is good for Monday that the guys are arriving on-site\n\nChannel 0: Yeah.\n\nChannel 1: in\n\nChannel 0: That's\n\nChannel 1: the\n\nChannel 0: correct.\n\nChannel 1: morning. What and\n\nChannel 0: Absolutely.\n\nChannel 1: what time?\n\nChannel 0: Absolutely. They're gonna be there between seven and nine.\n\nChannel 1: Between seven and nine. Okay. Alright. Well, I'll probably\n\nChannel 0: That's\n\nChannel 1: end\n\nChannel 0: correct.\n\nChannel 1: up\n\nChannel 0: K.\n\nChannel 1: there there around 08:30 or so. So\n\nChannel 0: Yeah. That's okay. That's okay. So they\n\nChannel 1: alright.\n\nChannel 0: they gonna be there, and they're gonna straight go to the container and start working. Sorry.\n\nChannel 1: Yep.\n\nChannel 0: Hey. You'll you'll meet them there. So, yeah, everything is under control. Everything\n\nChannel 1: Okay. Alright.\n\nChannel 0: is pretty much organized. And, yeah, there's nothing which we are looking for. We got that Shelby device as well the other day, so we bought that. So we\n\nChannel 1: Okay.\n\nChannel 0: got that covered as well. So, yeah, we have we are fully ready and prepared.\n\nChannel 1: Alright. Good. So I'll let\n\nChannel 0: I've tried\n\nChannel 1: render\n\nChannel 0: I've I've\n\nChannel 1: what\n\nChannel 0: tried calling you before as well, but you you know, when I called you, it says network unavailable for some reason. I don't know. I've\n\nChannel 1: oh,\n\nChannel 0: tried\n\nChannel 1: okay.\n\nChannel 0: calling you a couple of times. You might have received this text message and missed calls. I don't know.\n\nChannel 1: Oh, no. Yeah. I didn't. Maybe it's a network issue. Obviously, a network issue.\n\nWas that yesterday\n\nChannel 0: Yeah.\n\nChannel 1: or\n\nChannel 0: You\n\nChannel 1: today?\n\nChannel 0: called me yesterday. I called you\n\nChannel 1: Yeah.\n\nChannel 0: back yesterday\n\nChannel 1: Yeah.\n\nChannel 0: and didn't\n\nChannel 1: There was,\n\nChannel 0: get\n\nChannel 1: like\n\nChannel 0: through.\n\nChannel 1: yeah.\n\nChannel 0: And\n\nChannel 1: There\n\nChannel 0: I\n\nChannel 1: was\n\nChannel 0: called\n\nChannel 1: a deaf.\n\nChannel 0: you this morning.\n\nChannel 1: Yeah. Yeah. Okay. I didn't get this morning,\n\nChannel 0: And\n\nChannel 1: but\n\nChannel 0: I called\n\nChannel 1: yesterday,\n\nChannel 0: you\n\nChannel 1: I yeah. Yesterday, I was in an area where the network was was pretty poor. So yeah.\n\nChannel 0: well, and then you just called me, and once I said your call, I was hello, Ellen. Were you were you able to hear me or no?\n\nChannel 1: Before? When I called you?\n\nChannel 0: Yeah. Just now.\n\nChannel 1: No.\n\nChannel 0: Just now. Just now. Don't know.\n\nChannel 1: No.\n\nChannel 0: Sorry. That's why I've tried calling you three times back and forth back and forth. Didn't get through. It says network and blah blah blah for some reason. I don't know.\n\nBut yeah. Alright. Yeah. Everything's under control for Monday. Everything.\n\nChannel 1: Okay. Good. Alright. So\n\nChannel 0: Yeah.\n\nChannel 1: so I'll let I'll let Venerable in case I don't get there on time, I'll let Venerable Condagno\n\nChannel 0: Mhmm.\n\nChannel 1: know what the to open up the the container. I'll send you the PIN number for the for the container so you guys know it. So when you guys roll up on-site, you can just just unlock unlock it.\n\nChannel 0: Oh,\n\nChannel 1: Right?\n\nChannel 0: so there's a there's a lock. Okay. Alright. So if\n\nChannel 1: If\n\nChannel 0: you can please text this to me or Jason, that\n\nChannel 1: I don't\n\nChannel 0: would be\n\nChannel 1: have Jason's\n\nChannel 0: great. That\n\nChannel 1: number,\n\nChannel 0: would\n\nChannel 1: so\n\nChannel 0: be\n\nChannel 1: I'll I'll send it to\n\nChannel 0: oh,\n\nChannel 1: you.\n\nChannel 0: I'll\n\nChannel 1: I'll\n\nChannel 0: send\n\nChannel 1: I don't\n\nChannel 0: you Jason.\n\nChannel 1: have to who's that?\n\nChannel 0: We have Jason's number. Oh, that's me. Okay. I'll give you Jason's number. I thought you have Jason's number.\n\nChannel 1: Okay.\n\nChannel 0: No. I'll give it to you right now. Sorry. Yeah. It's a good idea.\n\nI do not want to do create any dispute. And this is do you have pen and paper handy?\n\nChannel 1: I just just for just for just no. I don't. But\n\nChannel 0: Okay.\n\nChannel 1: just forward that you're\n\nChannel 0: I'll\n\nChannel 1: driving\n\nChannel 0: text\n\nChannel 1: at\n\nChannel 0: you.\n\nChannel 1: the moment,\n\nChannel 0: I'll text\n\nChannel 1: are you?\n\nChannel 0: you. Yeah. No. Yeah. Yeah.\n\nChannel 1: Yeah.\n\nChannel 0: I'll text you. I'll text you. That's okay. I'll text you. I'll text you in a second.\n\nAnd, yeah, please send that quote to him so that, you know, I do not want any confusions there.\n\nChannel 1: Okay.\n\nChannel 0: Yeah. I'll\n\nChannel 1: And\n\nChannel 0: do that I'll do that just right after this call.\n\nChannel 1: okay. Excellent. And like I I don't know whether you guys saw the the schematic that we tried to we tried to put together. I don't know. I don't know.\n\nWith with oh, you still okay. Just got it there.\n\nChannel 0: Yeah. Yeah.\n\nChannel 1: Yeah. We put we tried to put a schematic together, but look, we we there's some parts of that we just cannot make sense of. So\n\nChannel 0: I've received an email yesterday from you. I forwarded that email to Jason and to Ash as well\n\nChannel 1: Yeah.\n\nChannel 0: to make sure that we are all aligned. Obviously, it's too short of an order in order to expect anything from them because we are tirelessly you know, we are working today. We are working tomorrow. So we basically most likely, when when they'll be there, it's gonna be there later today. You think back on Monday?\n\nChannel 1: Yeah. We'll talk it over on Monday. It's probably too late now anyways to do anything\n\nChannel 0: Yeah.\n\nChannel 1: anyway\n\nChannel 0: Yeah.\n\nChannel 1: to\n\nChannel 0: Yeah. I\n\nChannel 1: to talk through this. Yeah.\n\nChannel 0: yeah. Are you staying back on Monday? As in you're gonna be on-site on Monday? You're staying back\n\nChannel 1: Yeah. I'm\n\nChannel 0: at the\n\nChannel 1: staying\n\nChannel 0: monastery\n\nChannel 1: back until\n\nChannel 0: on\n\nChannel 1: you\n\nChannel 0: Monday?\n\nChannel 1: yes. Yeah. Staying staying\n\nChannel 0: Okay.\n\nChannel 1: until\n\nChannel 0: Alright.\n\nChannel 1: you guys leave. So just\n\nChannel 0: So\n\nChannel 1: just\n\nChannel 0: yeah.\n\nChannel 1: to support\n\nChannel 0: So probably\n\nChannel 1: that. Yeah.\n\nChannel 0: it's a good idea probably it's a good idea once they Ash is gonna be there later in the evening on Monday.\n\nChannel 1: Yeah.\n\nChannel 0: So yeah. Well, you know, once they finish the work, when they're eating dinner, when they sit down, probably it's a good idea to talk talk it through and explain and understand everything because I believe the most important thing that we gotta look at is I cannot say anything on that regard. The only people who can basically justify and explain everything rightfully is Jason and Ash. So I would prefer them to explain and go through this with you. If\n\nChannel 1: Yeah.\n\nChannel 0: Anil's gonna be there, probably it's gonna be a good idea that once once for all, they'll set it down, and we'll set the right expectation. We'll go through everything in detail rather than basically back and forth. Is Anur going to be there as well on Monday?\n\nChannel 1: Yeah. Yeah. He'll be there as well.\n\nChannel 0: Oh,\n\nChannel 1: So, yeah, I'm just gonna give him\n\nChannel 0: okay.\n\nChannel 1: a call\n\nChannel 0: Alright.\n\nChannel 1: straight after this to let him know\n\nChannel 0: Yeah.\n\nChannel 1: that everything\n\nChannel 0: Probably\n\nChannel 1: that everything will\n\nChannel 0: yeah.\n\nChannel 1: go.\n\nChannel 0: Yeah. Yeah. Probably, it's a good idea once they finish their day on Monday, '1 and then later in the afternoon, later in the evening, that that would be the perfect time for them to sit down and\n\nChannel 1: Yep.\n\nChannel 0: basically talk it through rather than during the day because we need to we need to make sure that the job is done 100% on Monday and only some missing parts left on Tuesday. So\n\nChannel 1: Yep.\n\nChannel 0: that that would be much, much more appreciated, and please explain and let him know as well that our expectations are. Basically, we're gonna make sure that we finish everything by Monday and on Tuesday, only commission inside of that because we wanted to make sure we have already organized the expected us to come out on Tuesday to basically make sure the commissioning and, you know, verification that this is gonna go through. And, obviously, when the inspector is gonna be there, he'll be talking and he'll be he'll be explaining and going through certain things, making sure that every parameters has been done for a 100% right. So, yeah, please, you know, probably ideally, they can have last half of the day during dinner time. Probably, it's a good idea at that time.\n\nGo through all the all the questions the model has had so that everyone is on the same page on the day by the end of the day.\n\nChannel 1: Yep. Okay. Alright. One last thing. On the on the Daya app, does that allow multiple people log in to the same account onto the same inverter\n\nChannel 0: Okay? Yeah. Yeah. Absolutely.\n\nChannel 1: your your back\n\nChannel 0: Absolutely.\n\nChannel 1: end? Multiple\n\nChannel 0: Yes.\n\nChannel 1: people? Okay.\n\nChannel 0: So\n\nChannel 1: So I can give\n\nChannel 0: yeah.\n\nChannel 1: I can\n\nChannel 0: Multiple.\n\nChannel 1: give access\n\nChannel 0: Say\n\nChannel 1: to\n\nChannel 0: say\n\nChannel 1: my others as well.\n\nChannel 0: Absolutely. Absolutely. So, basically, when we when we commission the system, we'll basically ask the most preferred email address, and we'll create the password of that email address. So that\n\nChannel 1: Yeah.\n\nChannel 0: email address can be shared with multiple people, as in, obviously, known multiple people rather than in wrong hands. And, obviously, it's very well advised that do not, you know, play multiple things on multiple phones. Obviously, if someone comes and do something on other phone, another system, obviously, it'll take impact as quickly as possible. So just try and be as limited as an obviously, your your eyes are the best eyes. So we only get to know when problem occurs.\n\nSo please, you know, you share those details with the people who generally need to see and monitor rightfully rather than changing and changing parameters right, left, and center. So, yes, there'll\n\nChannel 1: What?\n\nChannel 0: be\n\nChannel 1: Actually,\n\nChannel 0: one\n\nChannel 1: I was\n\nChannel 0: email\n\nChannel 1: after\n\nChannel 0: address.\n\nChannel 1: it. So it doesn't so it doesn't allow for, like, an admin and a, like, a view only access. It doesn't have, like, for the same cloud account because I assume it's going through day of cloud. You can\n\nChannel 0: Mhmm.\n\nChannel 1: I want I don't want, like I don't mind holding on Anil holding the admin account? I don't wanna give that to anyone else. I don't want anyone messing around with this stuff. So\n\nChannel 0: Yeah. So probably the best until now, what we do, basically, we create one admin access to one person. We don't give out as in it's not us. It's it's they. So Ash is gonna be there.\n\nAnd if Ash can create multiple accounts under one umbrella, then he'll let you know that, yes, we can do this. Otherwise, there'll be one access for sure. So one access, you can share the passwords with, you know, whoever wants to access that viewing option or editing option. It's basically completely up to you. But Ash can assist you 100% on the basis of that.\n\nIf he cannot do that on-site, he can do off-site when he go back to his office. He can create a viewing account under admin account so that you can give that access to viewing account to other people. But I think there's only one access which has been allowed, but that portion, it can be clarified with Ash on Monday.\n\nChannel 1: Alright. I'll get that on Monday. Okay.\n\nChannel 0: Yeah.\n\nChannel 1: All good. Alright.\n\nChannel 0: No\n\nChannel 1: I'll\n\nChannel 0: worries.\n\nChannel 1: let them I'll let them know. I'll I'll send you I'll send you the PIN number for that for the catalog, sir, for them\n\nChannel 0: Yeah.\n\nChannel 1: as well.\n\nChannel 0: Yeah.\n\nChannel 1: Yeah.\n\nChannel 0: I've already sent you Jason's number, so please, you know yeah.\n\nChannel 1: Okay.\n\nChannel 0: Perfect.\n\nChannel 1: Alright.\n\nChannel 0: No\n\nChannel 1: Thanks.\n\nChannel 0: worries. You too. Thank you so much. 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They agree to send a quote to Jason and Ash to avoid confusion and emphasize the importance of explaining expectations to avoid back and forth. The customer and representative set up a meeting on Monday to go through the job and discuss the process for accessing a viewing account and clarify that only one access has been allowed. They will receive a PIN number for the catalog and the representative will send it to them."},"intents":{"segments":[{"text":"They're gonna be there between seven and nine. Between seven and nine. Okay.","start_word":46,"end_word":58,"intents":[{"intent":"Confirm arrival time","confidence_score":0.14268242}]},{"text":"We got that Shelby device as well the other day, so we bought that. So we Okay.","start_word":128,"end_word":144,"intents":[{"intent":"Discuss device purchase","confidence_score":0.034388363}]},{"text":"We got that Shelby device as well the other day, so we bought that. So we Okay. got that covered as well. So, yeah, we have we are fully ready and prepared. Alright. Good. So I'll let I've tried render I've I've what tried calling you before as well, but you you know, when I called you, it says network unavailable for some reason. I don't know.","start_word":128,"end_word":194,"intents":[{"intent":"Discuss phone issues","confidence_score":0.00049478293}]},{"text":"And, yeah, please send that quote to him so that, you know, I do not want any confusions there. Okay. Yeah.","start_word":601,"end_word":621,"intents":[{"intent":"Request quote","confidence_score":0.10767917}]},{"text":"Obviously, it's too short of an order in order to expect anything from them because we are tirelessly you know, we are working today. We are working tomorrow. So we basically most likely, when when they'll be there, it's gonna be there later today.","start_word":729,"end_word":772,"intents":[{"intent":"Discuss order","confidence_score":0.058707207}]},{"text":"You think back on Monday?","start_word":773,"end_word":777,"intents":[{"intent":"Schedule meeting","confidence_score":0.110041104}]},{"text":"to support So probably that. Yeah.","start_word":849,"end_word":854,"intents":[{"intent":"Provide support","confidence_score":0.050813835}]},{"text":"Is Anur going to be there as well on Monday? Yeah. Yeah. He'll be there as well. Oh, So, yeah, I'm just gonna give him okay. a call Alright. straight after this to let him know Yeah. that everything Probably that everything will yeah. go. Yeah.","start_word":999,"end_word":1044,"intents":[{"intent":"Confirm approval","confidence_score":0.000016755892}]},{"text":"that that would be much, much more appreciated, and please explain and let him know as well that our expectations are.","start_word":1119,"end_word":1139,"intents":[{"intent":"End call","confidence_score":0.00016423532}]},{"text":"Go through all the all the questions the model has had so that everyone is on the same page on the day by the end of the day. Yep. Okay.","start_word":1254,"end_word":1283,"intents":[{"intent":"Manage system components","confidence_score":0.002845782}]},{"text":"But Ash can assist you 100% on the basis of that.","start_word":1660,"end_word":1670,"intents":[{"intent":"Provide assistance","confidence_score":0.020862179}]},{"text":"But I think there's only one access which has been allowed, but that portion, it can be clarified with Ash on Monday. Alright.","start_word":1710,"end_word":1732,"intents":[{"intent":"Clarify access limit","confidence_score":0.015000627}]}]},"sentiments":{"segments":[{"text":"Hello?","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":0.07821743935346603},{"text":"She's good. Thanks Hey, for doing everything here. Good.","start_word":1,"end_word":9,"sentiment":"positive","sentiment_score":0.6603298783302307},{"text":"I was just check just sending you a message. Is that just checking everything is good for Monday that the guys are arriving on-site Yeah. in That's the correct. morning. What and Absolutely. what time? Absolutely. They're gonna be there between seven and nine. Between seven and nine. Okay. Alright. Well, I'll probably That's end correct. up K. there there around 08:30 or so. So Yeah. That's okay. That's okay. So they alright. they gonna be there, and they're gonna straight go to the container and start working. Sorry. Yep. Hey. You'll you'll meet them there.","start_word":10,"end_word":105,"sentiment":"neutral","sentiment_score":0.12004505097866058},{"text":"So, yeah, everything is under control.","start_word":106,"end_word":111,"sentiment":"positive","sentiment_score":0.3554513156414032},{"text":"Everything Okay.","start_word":112,"end_word":113,"sentiment":"neutral","sentiment_score":0.2836894392967224},{"text":"Alright. is pretty much organized.","start_word":114,"end_word":118,"sentiment":"positive","sentiment_score":0.4788912832736969},{"text":"And, yeah, there's nothing which we are looking for. We got that Shelby device as well the other day, so we bought that. So we Okay. got that covered as well.","start_word":119,"end_word":149,"sentiment":"neutral","sentiment_score":0.2416946440935135},{"text":"So, yeah, we have we are fully ready and prepared.","start_word":150,"end_word":159,"sentiment":"positive","sentiment_score":0.3823535144329071},{"text":"Alright. Good. So I'll let I've tried render I've I've what tried calling you before as well, but you you know, when I called you, it says network unavailable for some reason. I don't know. I've oh, tried okay. calling you a couple of times. You might have received this text message and missed calls. I don't know. Oh, no. Yeah. I didn't. Maybe it's a network issue. Obviously, a network issue. Was that yesterday Yeah. or You today? called me yesterday. I called you Yeah. back yesterday Yeah. and didn't There was, get like through. yeah. And There I was called a deaf. you this morning. Yeah. Yeah. Okay. I didn't get this morning, And but I called yesterday, you I yeah. Yesterday, I was in an area where the network was was pretty poor. So yeah. well, and then you just called me, and once I said your call, I was hello, Ellen. Were you were you able to hear me or no? Before? When I called you? Yeah. Just now. Just No. now. Just now. Don't know. No. Sorry. That's why I've tried calling you three times back and forth back and forth. Didn't get through. It says network and blah blah blah for some reason. I don't know. But yeah. Alright. Yeah.","start_word":160,"end_word":375,"sentiment":"neutral","sentiment_score":-0.13261032352844873},{"text":"Everything's under control for Monday.","start_word":376,"end_word":380,"sentiment":"positive","sentiment_score":0.33575284481048584},{"text":"Everything. Okay.","start_word":381,"end_word":382,"sentiment":"neutral","sentiment_score":0.25916022062301636},{"text":"Good.","start_word":383,"end_word":383,"sentiment":"positive","sentiment_score":0.3887176513671875},{"text":"Alright. So Yeah. so I'll let I'll let Venerable in case I don't get there on time, I'll let Venerable Condagno Mhmm. know what the to open up the the container. I'll send you the PIN number for the for the container so you guys know it. So when you guys roll up on-site, you can just just unlock unlock Oh, it. Right? so there's a there's a lock. Okay. Alright. So if If you can please text this to me or Jason, that I don't would be have Jason's great. That number, would so be I'll I'll send it to oh, you. I'll I'll send I don't you Jason. have to who's that? We have Jason's number. Oh, that's me. Okay. I'll give you Jason's number. I thought you have Jason's number. Okay. No. I'll give it to you right now. Sorry. Yeah.","start_word":384,"end_word":527,"sentiment":"neutral","sentiment_score":-0.01870117336511612},{"text":"It's a good idea.","start_word":528,"end_word":531,"sentiment":"positive","sentiment_score":0.3724486529827118},{"text":"I do not want to do create any dispute. And this is do you have pen and paper handy? I just just for just for just no. I don't. But Okay. just forward that you're I'll driving text at you. the moment, I'll text are you? you. Yeah. No. Yeah. Yeah. Yeah. I'll text you. I'll text you. That's okay. I'll text you. I'll text you in a second. And, yeah, please send that quote to him so that, you know, I do not want any confusions there. Okay. Yeah. I'll And do that I'll do that just right after this call. okay.","start_word":532,"end_word":634,"sentiment":"neutral","sentiment_score":0.02700263276262191},{"text":"Excellent.","start_word":635,"end_word":635,"sentiment":"positive","sentiment_score":0.5040907859802246},{"text":"And like I I don't know whether you guys saw the the schematic that we tried to we tried to put together. I don't know. I don't know. With with oh, you still okay. Just got it there. Yeah. Yeah. Yeah. We put we tried to put a schematic together, but look, we we there's some parts of that we just cannot make sense of. So I've received an email yesterday from you. I forwarded that email to Jason and to Ash as well Yeah. to make sure that we are all aligned. Obviously, it's too short of an order in order to expect anything from them because we are tirelessly you know, we are working today. We are working tomorrow. So we basically most likely, when when they'll be there, it's gonna be there later today. You think back on Monday? Yeah. We'll talk it over on Monday. It's probably too late now anyways to do anything Yeah. anyway Yeah. to Yeah. I to talk through this. Yeah. yeah. Are you staying back on Monday? As in you're gonna be on-site on Monday? You're staying back Yeah. I'm at the staying monastery back until on you Monday? yes. Yeah. Staying staying Okay. until Alright. you guys leave. So just So just yeah. to support So probably that.","start_word":636,"end_word":853,"sentiment":"neutral","sentiment_score":-0.06144861544593485},{"text":"Yeah. it's a good idea probably it's a good idea once they Ash is gonna be there later in the evening on Monday.","start_word":854,"end_word":876,"sentiment":"positive","sentiment_score":0.6155651807785034},{"text":"Yeah. So yeah. Well, you know, once they finish the work, when they're eating dinner, when they sit down, probably it's a good idea to talk talk it through and explain and understand everything because I believe the most important thing that we gotta look at is I cannot say anything on that regard. The only people who can basically justify and explain everything rightfully is Jason and Ash. So I would prefer them to explain and go through this with you. If Yeah.","start_word":877,"end_word":960,"sentiment":"neutral","sentiment_score":0.25596562027931213},{"text":"Anil's gonna be there, probably it's gonna be a good idea that once once for all, they'll set it down, and we'll set the right expectation.","start_word":961,"end_word":986,"sentiment":"positive","sentiment_score":0.5012404918670654},{"text":"We'll go through everything in detail rather than basically back and forth. Is Anur going to be there as well on Monday? Yeah. Yeah. He'll be there as well. Oh, So, yeah, I'm just gonna give him okay. a call Alright. straight after this to let him know Yeah. that everything Probably that everything will yeah. go. Yeah. Yeah.","start_word":987,"end_word":1045,"sentiment":"neutral","sentiment_score":0.18015533685684204},{"text":"Probably, it's a good idea once they finish their day on Monday, '1 and then later in the afternoon, later in the evening, that that would be the perfect time for them to sit down and Yep.","start_word":1046,"end_word":1082,"sentiment":"positive","sentiment_score":0.45006006956100464},{"text":"basically talk it through rather than during the day because we need to we need to make sure that the job is done 100% on Monday and only some missing parts left on Tuesday.","start_word":1083,"end_word":1116,"sentiment":"neutral","sentiment_score":0.3026216924190521},{"text":"So Yep. that that would be much, much more appreciated, and please explain and let him know as well that our expectations are.","start_word":1117,"end_word":1139,"sentiment":"positive","sentiment_score":0.5951616764068604},{"text":"Basically, we're gonna make sure that we finish everything by Monday and on Tuesday, only commission inside of that because we wanted to make sure we have already organized the expected us to come out on Tuesday to basically make sure the commissioning and, you know, verification that this is gonna go through. And, obviously, when the inspector is gonna be there, he'll be talking and he'll be he'll be explaining and going through certain things, making sure that every parameters has been done for a 100% right.","start_word":1140,"end_word":1227,"sentiment":"neutral","sentiment_score":0.2454710304737091},{"text":"So, yeah, please, you know, probably ideally, they can have last half of the day during dinner time. Probably, it's a good idea at that time. Go through all the all the questions the model has had so that everyone is on the same page on the day by the end of the day.","start_word":1228,"end_word":1281,"sentiment":"positive","sentiment_score":0.4730204343795776},{"text":"Yep. Okay. Alright. One last thing. On the on the Daya app, does that allow multiple people log in to the same account onto the same inverter Okay? Yeah. Yeah. Absolutely. your your back Absolutely. end? Multiple Yes. people? Okay. So So I can give yeah. I can Multiple. give access Say to say my others as well.","start_word":1282,"end_word":1339,"sentiment":"neutral","sentiment_score":0.1379515379667282},{"text":"Absolutely.","start_word":1340,"end_word":1340,"sentiment":"positive","sentiment_score":0.36181384325027466},{"text":"Absolutely. So, basically, when we when we commission the system, we'll basically ask the most preferred email address, and we'll create the password of that email address. So that Yeah. email address can be shared with multiple people, as in, obviously, known multiple people rather than in wrong hands. And, obviously, it's very well advised that do not, you know, play multiple things on multiple phones. Obviously, if someone comes and do something on other phone, another system, obviously, it'll take impact as quickly as possible. So just try and be as limited as an obviously, your your eyes are the best eyes. So we only get to know when problem occurs. So please, you know, you share those details with the people who generally need to see and monitor rightfully rather than changing and changing parameters right, left, and center. So, yes, there'll What? be Actually, one I was email after address. it. So it doesn't so it doesn't allow for, like, an admin and a, like, a view only access. It doesn't have, like, for the same cloud account because I assume it's going through day of cloud. You can Mhmm. I want I don't want, like I don't mind holding on Anil holding the admin account?","start_word":1341,"end_word":1549,"sentiment":"neutral","sentiment_score":-0.08729053581017626},{"text":"I don't wanna give that to anyone else. I don't want anyone messing around with this stuff.","start_word":1550,"end_word":1566,"sentiment":"negative","sentiment_score":-0.3779410421848297},{"text":"So Yeah. So probably the best until now, what we do, basically, we create one admin access to one person. We don't give out as in it's not us. It's it's they. So Ash is gonna be there. And if Ash can create multiple accounts under one umbrella, then he'll let you know that, yes, we can do this. Otherwise, there'll be one access for sure. So one access, you can share the passwords with, you know, whoever wants to access that viewing option or editing option. It's basically completely up to you. But Ash can assist you 100% on the basis of that. If he cannot do that on-site, he can do off-site when he go back to his office. He can create a viewing account under admin account so that you can give that access to viewing account to other people. But I think there's only one access which has been allowed, but that portion, it can be clarified with Ash on Monday. Alright. I'll get that on Monday. Okay. Yeah.","start_word":1567,"end_word":1739,"sentiment":"neutral","sentiment_score":0.044288188219070435},{"text":"All good.","start_word":1740,"end_word":1741,"sentiment":"positive","sentiment_score":0.500724196434021},{"text":"Alright. No worries. I'll let them I'll let them know. I'll I'll send you I'll send you the PIN number for that for the catalog, sir, for them Yeah. as well. Yeah. Yeah. I've already sent you Jason's number, so please, you know yeah. Okay.","start_word":1742,"end_word":1786,"sentiment":"neutral","sentiment_score":0.13908977144294316},{"text":"Perfect. Alright.","start_word":1787,"end_word":1788,"sentiment":"positive","sentiment_score":0.5232098698616028},{"text":"No Thanks. worries.","start_word":1789,"end_word":1791,"sentiment":"neutral","sentiment_score":0.24418048560619351},{"text":"You too. Thank you so much. Thank Right. you. Bye.","start_word":1792,"end_word":1801,"sentiment":"positive","sentiment_score":0.5536144971847534},{"text":"Bye bye.","start_word":1802,"end_word":1803,"sentiment":"neutral","sentiment_score":0.19357930123806}],"average":{"sentiment":"neutral","sentiment_score":0.07879360166521655}}}}