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This is Kranali.\n\nChannel 0: Hey. Good afternoon, This is Ross with Techcom. How are you?\n\nChannel 1: Hey. How are you?\n\nChannel 0: That's great. Doing good. Apparently, actually, we got one customer. We are partner with DS Tech,\n\nChannel 1: Mhmm.\n\nChannel 0: and the customer is after Canon laser printer. I have got the SKU,\n\nChannel 1: Okay.\n\nChannel 0: which\n\nChannel 1: Yep.\n\nChannel 0: is\n\nChannel 1: Okay.\n\nChannel 0: m\n\nChannel 1: Yep.\n\nChannel 0: f\n\nChannel 1: Mhmm.\n\nChannel 0: seven fifty four\n\nChannel 1: Mhmm. Okay.\n\nChannel 0: c d\n\nChannel 1: Mhmm.\n\nChannel 0: w I I\n\nChannel 1: Sorry. W I?\n\nChannel 0: I I, two times\n\nChannel 1: Okay. Double\n\nChannel 0: I.\n\nChannel 1: I. Okay. Cool. Let me have a look. So you wanna know\n\nChannel 0: So this\n\nChannel 1: the\n\nChannel 0: one best\n\nChannel 1: availability?\n\nChannel 0: possible pricing could be.\n\nChannel 1: Yeah.\n\nChannel 0: Yep.\n\nChannel 1: Okay. Bear with me. Let me just have a look in my system.\n\nChannel 0: I can feel like you got 10 in NSW.\n\nChannel 1: If it's showing on the website, then definitely we should be having it.\n\nChannel 0: Yep.\n\nChannel 1: So do you wanna put through an order and send it to sales desk?\n\nChannel 0: Mhmm.\n\nChannel 1: So the address is sales@dstech.net.au.\n\nChannel 0: Sure. So I need to send an email.\n\nChannel 1: Yeah.\n\nChannel 0: Okay. Alright. I just want to check if there like, there can be any possible pricing, like, best pricing.\n\nChannel 1: Oh, yeah.\n\nChannel 0: Or\n\nChannel 1: So\n\nChannel 0: is\n\nChannel 1: any\n\nChannel 0: it just\n\nChannel 1: any request\n\nChannel 0: mhmm.\n\nChannel 1: if you if you have, like do if you wanna get a better pricing or if there is already a price with you and if you want us to match that price, just everything comes to the sales inbox and then it goes to require people. So we need to check this with the product manager. As soon as we do that,\n\nChannel 0: Okay.\n\nChannel 1: we'll reply you back.\n\nChannel 0: Alright. Gotcha. No\n\nChannel 1: Yep.\n\nChannel 0: worries. We'll send it over.\n\nChannel 1: Sure.\n\nChannel 0: Sales\n\nChannel 1: Thanks.\n\nChannel 0: and get that. Right? Okay. Thanks.\n\nChannel 1: Yep. Thanks. Bye.","paragraphs":[{"sentences":[{"text":"The ESTEC.","start":25.005,"end":25.564999,"sentiment":"neutral","sentiment_score":0.015340980608016253},{"text":"This is Kranali.","start":25.564999,"end":26.305,"sentiment":"neutral","sentiment_score":0.019357565169533093}],"sentiment":"neutral","sentiment_score":0.017750931344926356,"channel":1,"num_words":5,"start":25.005,"end":26.305},{"sentences":[{"text":"Hey.","start":27.0,"end":27.5,"sentiment":"neutral","sentiment_score":0.12790092825889587},{"text":"Good afternoon, This is Ross with Techcom.","start":29.08,"end":31.82,"sentiment":"neutral","sentiment_score":0.25028245576790403},{"text":"How are you?","start":31.880001,"end":32.7,"sentiment":"neutral","sentiment_score":0.16823885341485342}],"sentiment":"neutral","sentiment_score":0.21678133444352585,"channel":0,"num_words":11,"start":27.0,"end":32.7},{"sentences":[{"text":"Hey.","start":33.27,"end":33.59,"sentiment":"neutral","sentiment_score":0.12832143902778623},{"text":"How are 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representative from Techcom called a customer who is interested in a laser printer. The customer wants to know if there is any possible pricing or pricing match between a Canon laser printer and a DS Tech partner's product. The representative will need to check with the product manager and will respond to the customer's email once they have confirmed the pricing."},"intents":{"segments":[{"text":"So do you wanna put through an order and send it to sales desk? Mhmm.","start_word":140,"end_word":154,"intents":[{"intent":"Place order and check availability","confidence_score":0.0019937349}]},{"text":"Or So is any it just any request mhmm. if you if you have, like do if you wanna get a better pricing or if there is already a price with you and if you want us to match that price, just everything comes to the sales inbox and then it goes to require people. So we need to check this with the product manager.","start_word":190,"end_word":254,"intents":[{"intent":"Match pricing","confidence_score":0.032158535}]}]},"sentiments":{"segments":[{"text":"The ESTEC. This is Kranali. Hey. Good afternoon, This is Ross with Techcom. How are you? Hey. How are you?","start_word":0,"end_word":19,"sentiment":"neutral","sentiment_score":0.13295878469944},{"text":"That's great. Doing good.","start_word":20,"end_word":23,"sentiment":"positive","sentiment_score":0.6826136112213135},{"text":"Apparently, actually, we got one customer. We are partner with DS Tech, Mhmm. and the customer is after Canon laser printer. I have got the SKU, Okay. which Yep. is Okay. m Yep. f Mhmm. seven fifty four Mhmm. Okay. c d Mhmm. w I I Sorry. W I? I I, two times Okay. Double I. I. Okay. Cool. Let me have a look. So you wanna know So this the one best availability? possible pricing could be. Yeah. Yep. Okay. Bear with me. Let me just have a look in my system. I can feel like you got 10 in NSW. If it's showing on the website, then definitely we should be having it. Yep. So do you wanna put through an order and send it to sales desk? Mhmm. So the address is sales@dstech.net.au. Sure. So I need to send an email. Yeah. Okay. Alright. I just want to check if there like, there can be any possible pricing, like, best pricing. Oh, yeah. Or So is any it just any request mhmm. if you if you have, like do if you wanna get a better pricing or if there is already a price with you and if you want us to match that price, just everything comes to the sales inbox and then it goes to require people. So we need to check this with the product manager. As soon as we do that, Okay. we'll reply you back. Alright. Gotcha. No Yep. worries. We'll send it over. Sure. Sales Thanks. and get that. Right? Okay. Thanks. Yep. Thanks. Bye.","start_word":24,"end_word":286,"sentiment":"neutral","sentiment_score":0.042009931057691574}],"average":{"sentiment":"neutral","sentiment_score":0.062163368312791845}}}}