{"metadata":{"transaction_key":"deprecated","request_id":"019eca04-545d-79f3-acc2-82ba7ffcc60b","sha256":"d46e504301570667691ba3a0070ea1cad2b7771eafbe38285f1031f182aef448","created":"2026-06-15T06:42:23.436Z","duration":21.887938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":61,"output_tokens":61},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":61,"output_tokens":21}},"results":{"channels":[{"alternatives":[{"transcript":"Oh, hi. This is Andrew from Vigilance AI. Am I talking to Ian? Hi, Ian. Just a really quick one, Ian. We're a cybersecurity company. Our platforms","confidence":0.98876953,"words":[{"word":"oh","start":3.9199998,"end":4.16,"confidence":0.98876953,"punctuated_word":"Oh,","sentiment":"neutral","sentiment_score":0.0475999228656292},{"word":"hi","start":4.16,"end":4.66,"confidence":0.99609375,"punctuated_word":"hi.","sentiment":"neutral","sentiment_score":0.03567005693912506},{"word":"this","start":4.7999997,"end":5.04,"confidence":0.5625,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.03160575404763222},{"word":"is","start":5.04,"end":5.2799997,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.04077865183353424},{"word":"andrew","start":5.2799997,"end":5.68,"confidence":1.0,"punctuated_word":"Andrew","sentiment":"neutral","sentiment_score":0.0509682297706604},{"word":"from","start":5.68,"end":6.0,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.05068235099315643},{"word":"vigilance","start":6.0,"end":6.5,"confidence":0.96899414,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.044626932591199875},{"word":"ai","start":6.56,"end":7.06,"confidence":0.9519043,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.03682669997215271},{"word":"am","start":7.52,"end":7.68,"confidence":0.96777344,"punctuated_word":"Am","sentiment":"neutral","sentiment_score":0.014871718361973764},{"word":"i","start":7.68,"end":7.8399997,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.02488197386264801},{"word":"talking","start":7.8399997,"end":8.16,"confidence":0.99902344,"punctuated_word":"talking","sentiment":"neutral","sentiment_score":0.014448325149714948},{"word":"to","start":8.16,"end":8.66,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.021690333262085915},{"word":"ian","start":8.72,"end":9.22,"confidence":0.95458984,"punctuated_word":"Ian?","sentiment":"neutral","sentiment_score":0.020954325795173645},{"word":"hi","start":12.672937,"end":13.172937,"confidence":0.72558594,"punctuated_word":"Hi,","sentiment":"neutral","sentiment_score":0.11973579972982408},{"word":"ian","start":13.712937,"end":13.872937,"confidence":0.99560547,"punctuated_word":"Ian.","sentiment":"neutral","sentiment_score":0.09004992991685867},{"word":"just","start":13.872937,"end":14.192937,"confidence":0.87353516,"punctuated_word":"Just","sentiment":"neutral","sentiment_score":0.08244140446186066},{"word":"a","start":14.192937,"end":14.352937,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.07936398684978485},{"word":"really","start":14.352937,"end":14.592937,"confidence":1.0,"punctuated_word":"really","sentiment":"neutral","sentiment_score":0.10599806904792786},{"word":"quick","start":14.592937,"end":14.912937,"confidence":1.0,"punctuated_word":"quick","sentiment":"neutral","sentiment_score":0.115086629986763},{"word":"one","start":14.912937,"end":15.232937,"confidence":0.98583984,"punctuated_word":"one,","sentiment":"neutral","sentiment_score":0.17758017778396606},{"word":"ian","start":15.232937,"end":15.732937,"confidence":0.9790039,"punctuated_word":"Ian.","sentiment":"neutral","sentiment_score":0.1258394420146942},{"word":"we're","start":16.032936,"end":16.272938,"confidence":0.986084,"punctuated_word":"We're","sentiment":"neutral","sentiment_score":-0.002493480918928981},{"word":"a","start":16.272938,"end":16.512938,"confidence":0.9970703,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.003897279500961304},{"word":"cybersecurity","start":16.512938,"end":17.012938,"confidence":0.8442383,"punctuated_word":"cybersecurity","sentiment":"neutral","sentiment_score":0.06441126018762589},{"word":"company","start":17.472937,"end":17.972937,"confidence":0.98950195,"punctuated_word":"company.","sentiment":"neutral","sentiment_score":0.0003992784768342972},{"word":"our","start":18.512938,"end":18.912937,"confidence":0.9760742,"punctuated_word":"Our","sentiment":"negative","sentiment_score":-0.546364426612854},{"word":"platforms","start":18.912937,"end":19.412937,"confidence":0.7783203,"punctuated_word":"platforms","sentiment":"negative","sentiment_score":-0.6317296028137207}],"paragraphs":{"transcript":"\nOh, hi. This is Andrew from Vigilance AI. Am I talking to Ian? Hi, Ian. Just a really quick one, Ian.\n\nWe're a cybersecurity company. Our platforms","paragraphs":[{"sentences":[{"text":"Oh, hi.","start":3.9199998,"end":4.66,"sentiment":"neutral","sentiment_score":0.04163498990237713},{"text":"This is Andrew from Vigilance AI.","start":4.7999997,"end":7.06,"sentiment":"neutral","sentiment_score":0.04258143653472265},{"text":"Am I talking to Ian?","start":7.52,"end":9.22,"sentiment":"neutral","sentiment_score":0.019369335286319254},{"text":"Hi, Ian.","start":12.672937,"end":13.872937,"sentiment":"neutral","sentiment_score":0.10489286482334137},{"text":"Just a really quick one, Ian.","start":13.872937,"end":15.732937,"sentiment":"neutral","sentiment_score":0.11438495169083278}],"sentiment":"neutral","sentiment_score":0.06341431977316028,"num_words":21,"start":3.9199998,"end":15.732937},{"sentences":[{"text":"We're a cybersecurity company.","start":16.032936,"end":17.972937,"sentiment":"neutral","sentiment_score":0.014604944561142474},{"text":"Our platforms","start":18.512938,"end":19.412937,"sentiment":"negative","sentiment_score":-0.5890470147132874}],"sentiment":"neutral","sentiment_score":-0.1866123751970008,"num_words":6,"start":16.032936,"end":19.412937}]}}]},{"alternatives":[{"transcript":"Hello? Yeah. Who are you? Yep. Yes. Not interested, mate.","confidence":0.9633789,"words":[{"word":"hello","start":0.08,"end":0.58,"confidence":0.9301758,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.01119484193623066},{"word":"yeah","start":10.0,"end":10.4,"confidence":0.91137695,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.013178381137549875},{"word":"who","start":10.4,"end":10.559999,"confidence":0.97509766,"punctuated_word":"Who","sentiment":"neutral","sentiment_score":0.005898835137486458},{"word":"are","start":10.559999,"end":10.639999,"confidence":0.9633789,"punctuated_word":"are","sentiment":"neutral","sentiment_score":0.008595531806349754},{"word":"you","start":10.639999,"end":10.88,"confidence":0.94506836,"punctuated_word":"you?","sentiment":"neutral","sentiment_score":0.010567975230515003},{"word":"yep","start":10.88,"end":11.38,"confidence":0.9916992,"punctuated_word":"Yep.","sentiment":"neutral","sentiment_score":0.02764008939266205},{"word":"yes","start":18.422937,"end":18.582937,"confidence":0.6612549,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":-0.08768264949321747},{"word":"not","start":18.582937,"end":18.822937,"confidence":0.7285156,"punctuated_word":"Not","sentiment":"negative","sentiment_score":-0.7836666107177734},{"word":"interested","start":18.822937,"end":19.302937,"confidence":0.98706055,"punctuated_word":"interested,","sentiment":"negative","sentiment_score":-0.6656026840209961},{"word":"mate","start":19.302937,"end":19.802937,"confidence":0.9838867,"punctuated_word":"mate.","sentiment":"negative","sentiment_score":-0.5288656949996948}],"paragraphs":{"transcript":"\nHello? Yeah. Who are you? Yep. Yes.\n\nNot interested, mate.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.08,"end":0.58,"sentiment":"neutral","sentiment_score":0.01119484193623066},{"text":"Yeah.","start":10.0,"end":10.4,"sentiment":"neutral","sentiment_score":0.013178381137549875},{"text":"Who are you?","start":10.4,"end":10.88,"sentiment":"neutral","sentiment_score":0.008354114058117071},{"text":"Yep.","start":10.88,"end":11.38,"sentiment":"neutral","sentiment_score":0.02764008939266205},{"text":"Yes.","start":18.422937,"end":18.582937,"sentiment":"neutral","sentiment_score":-0.08768264949321747}],"sentiment":"neutral","sentiment_score":-0.0015152849789176668,"num_words":7,"start":0.08,"end":18.582937},{"sentences":[{"text":"Not interested, mate.","start":18.582937,"end":19.802937,"sentiment":"negative","sentiment_score":-0.6593783299128214}],"sentiment":"negative","sentiment_score":-0.6593783299128214,"num_words":3,"start":18.582937,"end":19.802937}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Oh, hi. This is Andrew from Vigilance AI. Am I talking to Ian?\n\nChannel 1: Yeah. Who are you? Yep.\n\nChannel 0: Hi, Ian. Just a really quick one, Ian. We're a cybersecurity company.\n\nChannel 1: Yes.\n\nChannel 0: Our\n\nChannel 1: Not interested,\n\nChannel 0: platforms\n\nChannel 1: mate.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.08,"end":0.58,"sentiment":"neutral","sentiment_score":0.01119484193623066}],"sentiment":"neutral","sentiment_score":0.01119484193623066,"channel":1,"num_words":1,"start":0.08,"end":0.58},{"sentences":[{"text":"Oh, hi.","start":3.9199998,"end":4.66,"sentiment":"neutral","sentiment_score":0.04163498990237713},{"text":"This is Andrew from Vigilance AI.","start":4.7999997,"end":7.06,"sentiment":"neutral","sentiment_score":0.04258143653472265},{"text":"Am I talking to Ian?","start":7.52,"end":9.22,"sentiment":"neutral","sentiment_score":0.019369335286319254}],"sentiment":"neutral","sentiment_score":0.033508098111129724,"channel":0,"num_words":13,"start":3.9199998,"end":9.22},{"sentences":[{"text":"Yeah.","start":10.0,"end":10.4,"sentiment":"neutral","sentiment_score":0.013178381137549875},{"text":"Who are you?","start":10.4,"end":10.88,"sentiment":"neutral","sentiment_score":0.008354114058117071},{"text":"Yep.","start":10.88,"end":11.38,"sentiment":"neutral","sentiment_score":0.02764008939266205}],"sentiment":"neutral","sentiment_score":0.013176162540912629,"channel":1,"num_words":5,"start":10.0,"end":11.38},{"sentences":[{"text":"Hi, Ian.","start":12.672937,"end":13.872937,"sentiment":"neutral","sentiment_score":0.10489286482334137},{"text":"Just a really quick one, Ian.","start":13.872937,"end":15.732937,"sentiment":"neutral","sentiment_score":0.11438495169083278},{"text":"We're a cybersecurity company.","start":16.032936,"end":17.972937,"sentiment":"neutral","sentiment_score":0.014604944561142474}],"sentiment":"neutral","sentiment_score":0.0795429348363541,"channel":0,"num_words":12,"start":12.672937,"end":17.972937},{"sentences":[{"text":"Yes.","start":18.422937,"end":18.582937,"sentiment":"neutral","sentiment_score":-0.08768264949321747}],"sentiment":"neutral","sentiment_score":-0.08768264949321747,"channel":1,"num_words":1,"start":18.422937,"end":18.582937},{"sentences":[{"text":"Our","start":18.512938,"end":18.912937,"sentiment":"negative","sentiment_score":-0.546364426612854}],"sentiment":"negative","sentiment_score":-0.546364426612854,"channel":0,"num_words":1,"start":18.512938,"end":18.912937},{"sentences":[{"text":"Not interested,","start":18.582937,"end":19.302937,"sentiment":"negative","sentiment_score":-0.7246346473693848}],"sentiment":"negative","sentiment_score":-0.7246346473693848,"channel":1,"num_words":2,"start":18.582937,"end":19.302937},{"sentences":[{"text":"platforms","start":18.912937,"end":19.412937,"sentiment":"negative","sentiment_score":-0.6317296028137207}],"sentiment":"negative","sentiment_score":-0.6317296028137207,"channel":0,"num_words":1,"start":18.912937,"end":19.412937},{"sentences":[{"text":"mate.","start":19.302937,"end":19.802937,"sentiment":"negative","sentiment_score":-0.5288656949996948}],"sentiment":"negative","sentiment_score":-0.5288656949996948,"channel":1,"num_words":1,"start":19.302937,"end":19.802937}]},"summary":{"result":"success","short":"Hello? Oh, hi. This is Andrew from Vigilance AI. Am I talking to Ian? Yeah. Who are you? Yep. Hi, Ian. Just a really quick one, Ian. We're a cybersecurity company. Yes. Our Not interested, platforms mate."},"intents":{"segments":[{"text":"Yes. Our Not interested, platforms mate.","start_word":31,"end_word":36,"intents":[{"intent":"Clarify conversation","confidence_score":0.00014769359},{"intent":"Introduce oneself","confidence_score":0.054970153},{"intent":"Confirm identity","confidence_score":0.29901573},{"intent":"Introduce oneself","confidence_score":0.08846551},{"intent":"Introduce oneself","confidence_score":0.0288356}]}]},"sentiments":{"segments":[{"text":"Hello? Oh, hi. This is Andrew from Vigilance AI. Am I talking to Ian? Yeah. Who are you? Yep. Hi, Ian. Just a really quick one, Ian. We're a cybersecurity company. Yes.","start_word":0,"end_word":31,"sentiment":"neutral","sentiment_score":0.04144228994846344},{"text":"Our Not interested, platforms mate.","start_word":32,"end_word":36,"sentiment":"negative","sentiment_score":-0.6738766431808472}],"average":{"sentiment":"neutral","sentiment_score":-0.05237002450911725}}}}