{"metadata":{"transaction_key":"deprecated","request_id":"01a0d6dd-7a8c-7ef0-88ad-820b38412e25","sha256":"e0ae69664ed59a0face56f1395a3884845a43720da9514772d423ae8879965ef","created":"2026-09-25T04:40:35.118Z","duration":7.0559373,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":29},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Your call has been forwarded to voice mail. The person you're trying to reach is not available. At the tone, please record your","confidence":1.0,"words":[{"word":"your","start":0.08,"end":0.32,"confidence":0.6816406,"punctuated_word":"Your","sentiment":"negative","sentiment_score":-0.8163782954216003},{"word":"call","start":0.32,"end":0.48,"confidence":1.0,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.8139049410820007},{"word":"has","start":0.48,"end":0.79999995,"confidence":1.0,"punctuated_word":"has","sentiment":"negative","sentiment_score":-0.8762258887290955},{"word":"been","start":0.79999995,"end":1.04,"confidence":1.0,"punctuated_word":"been","sentiment":"negative","sentiment_score":-0.8806545734405518},{"word":"forwarded","start":1.04,"end":1.4399999,"confidence":1.0,"punctuated_word":"forwarded","sentiment":"negative","sentiment_score":-0.8749210834503174},{"word":"to","start":1.4399999,"end":1.5999999,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8853039741516113},{"word":"voice","start":1.5999999,"end":1.8399999,"confidence":0.9921875,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.8596740365028381},{"word":"mail","start":1.8399999,"end":2.34,"confidence":1.0,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.8642230033874512},{"word":"the","start":2.48,"end":2.6399999,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.872037410736084},{"word":"person","start":2.6399999,"end":2.96,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.8470702767372131},{"word":"you're","start":2.96,"end":3.1999998,"confidence":0.9970703,"punctuated_word":"you're","sentiment":"negative","sentiment_score":-0.8678134679794312},{"word":"trying","start":3.1999998,"end":3.4399998,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.8868843913078308},{"word":"to","start":3.4399998,"end":3.6,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8657189607620239},{"word":"reach","start":3.6,"end":3.9199998,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.8672157526016235},{"word":"is","start":3.9199998,"end":4.08,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.9053405523300172},{"word":"not","start":4.08,"end":4.3199997,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.908785045146942},{"word":"available","start":4.3199997,"end":4.8199997,"confidence":1.0,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.8615154027938843},{"word":"at","start":5.2799997,"end":5.44,"confidence":1.0,"punctuated_word":"At","sentiment":"negative","sentiment_score":-0.4645058810710907},{"word":"the","start":5.44,"end":5.6,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.41060519218444824},{"word":"tone","start":5.6,"end":6.1,"confidence":0.9980469,"punctuated_word":"tone,","sentiment":"negative","sentiment_score":-0.40423521399497986},{"word":"please","start":6.16,"end":6.48,"confidence":1.0,"punctuated_word":"please","sentiment":"negative","sentiment_score":-0.4294237792491913},{"word":"record","start":6.48,"end":6.72,"confidence":0.99902344,"punctuated_word":"record","sentiment":"negative","sentiment_score":-0.4312031865119934},{"word":"your","start":6.72,"end":7.0559373,"confidence":0.97509766,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.2019033133983612}],"paragraphs":{"transcript":"\nYour call has been forwarded to voice mail. The person you're trying to reach is not available. At the tone, please record your","paragraphs":[{"sentences":[{"text":"Your call has been forwarded to voice mail.","start":0.08,"end":2.34,"sentiment":"negative","sentiment_score":-0.8589107245206833},{"text":"The person you're trying to reach is not available.","start":2.48,"end":4.8199997,"sentiment":"negative","sentiment_score":-0.8758201400438944},{"text":"At the tone, please record your","start":5.2799997,"end":7.0559373,"sentiment":"negative","sentiment_score":-0.3903127610683441}],"sentiment":"negative","sentiment_score":-0.743284505346547,"num_words":23,"start":0.08,"end":7.0559373}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Your call has been forwarded to voice mail. The person you're trying to reach is not available. At the tone, please record your","paragraphs":[{"sentences":[{"text":"Your call has been forwarded to voice mail.","start":0.08,"end":2.34,"sentiment":"negative","sentiment_score":-0.8589107245206833},{"text":"The person you're trying to reach is not available.","start":2.48,"end":4.8199997,"sentiment":"negative","sentiment_score":-0.8758201400438944},{"text":"At the tone, please record your","start":5.2799997,"end":7.0559373,"sentiment":"negative","sentiment_score":-0.3903127610683441}],"sentiment":"negative","sentiment_score":-0.743284505346547,"channel":1,"num_words":23,"start":0.08,"end":7.0559373}]},"summary":{"result":"success","short":"Your call has been forwarded to voice mail. The person you're trying to reach is not available. At the tone, please record your"},"intents":{"segments":[{"text":"The person you're trying to reach is not available.","start_word":8,"end_word":16,"intents":[{"intent":"Leave voicemail","confidence_score":0.12251939}]}]},"sentiments":{"segments":[{"text":"Your call has been forwarded to voice mail. The person you're trying to reach is not available. At the tone, please record your","start_word":0,"end_word":22,"sentiment":"negative","sentiment_score":-0.7593035101890564}],"average":{"sentiment":"negative","sentiment_score":-0.7593035204657193}}}}