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Good afternoon. Alan, it's, Ronald from Cloud Solution IT. How are you doing today? I'm doing good, sir.\n\nThank you for asking. I don't know. I am not so sure if you can still remember the company, Cloud Solution IT. This regard yep. I I think, sir, the last time that we touched base with you, it was October of last year.\n\nThis is regarding the introductory meeting that we're requesting to introduce our company and our services. Yes, sir. Alright. Okay. So so your your job role, sir, is nothing to do with the IT or IT requirements in the company?\n\nAlright. I see. Actually, sir, we're only hoping that we could set up an introductory meeting just to give you an idea regarding our services. Alright. Okay.\n\nThat that would be okay. No no worries. Thank you, Alan. Alright. 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Alan Chapman. I'm doing alright. How are you, Ronald? No. Yep.\n\nGenerally, I don't do those sort of things. It's it's absolutely to do with that, but the way we approach it is when we are looking to solve a problem, we will reach out to the market rather than taking cold calls and having people come and spend time with us. We're pretty busy, so we manage that the other way around. Thanks, Ronald, but no thanks. You know, I think you'll just have to keep an eye out for when we're we're looking to do things and jump on those rather than coming in and and spending time with us.\n\nAlright. Thanks. See you.","paragraphs":[{"sentences":[{"text":"Hello, Alan Chapman.","start":2.32,"end":3.46,"sentiment":"neutral","sentiment_score":0.051021295289198555},{"text":"I'm doing alright.","start":13.195,"end":14.175,"sentiment":"neutral","sentiment_score":0.2641901671886444},{"text":"How are you, Ronald?","start":14.235,"end":15.215,"sentiment":"neutral","sentiment_score":0.24481968954205513},{"text":"No.","start":24.955,"end":25.455,"sentiment":"neutral","sentiment_score":-0.10948209464550018},{"text":"Yep.","start":43.095,"end":43.595,"sentiment":"neutral","sentiment_score":-0.026952534914016724}],"sentiment":"neutral","sentiment_score":0.1490398763368527,"num_words":12,"start":2.32,"end":43.595},{"sentences":[{"text":"Generally, I don't do those sort of things.","start":45.095,"end":47.355,"sentiment":"neutral","sentiment_score":-0.18846367485821247},{"text":"It's it's absolutely to do with that, but the way we approach it is when we are looking to solve a problem, we will reach out to the market rather than taking cold calls and having people come and spend time with us.","start":60.36,"end":75.555,"sentiment":"neutral","sentiment_score":-0.05765579043086185},{"text":"We're pretty busy, so we manage that the other way around.","start":75.775,"end":79.155,"sentiment":"neutral","sentiment_score":-0.20145929537036203},{"text":"Thanks, Ronald, but no thanks.","start":90.549995,"end":92.57,"sentiment":"neutral","sentiment_score":-0.06407752037048339},{"text":"You know, I think you'll just have to keep an eye out for when we're we're looking to do things and jump on those rather than coming in and and spending time with us.","start":93.67,"end":104.994995,"sentiment":"neutral","sentiment_score":-0.045080320142647796}],"sentiment":"neutral","sentiment_score":-0.07976315963533845,"num_words":101,"start":45.095,"end":104.994995},{"sentences":[{"text":"Alright.","start":110.335,"end":110.735,"sentiment":"neutral","sentiment_score":0.2765127420425415},{"text":"Thanks.","start":110.735,"end":111.135,"sentiment":"positive","sentiment_score":0.3736979961395264},{"text":"See you.","start":111.135,"end":111.795,"sentiment":"neutral","sentiment_score":0.29332658648490906}],"sentiment":"neutral","sentiment_score":0.3092159777879715,"num_words":4,"start":110.335,"end":111.795}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello, Alan Chapman.\n\nChannel 0: Yeah. Good afternoon. Alan, it's, Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: I'm doing alright. How are you, Ronald?\n\nChannel 0: I'm doing good, sir. Thank you for asking. I don't know. I am not so sure if you can still remember the company, Cloud Solution IT.\n\nChannel 1: No.\n\nChannel 0: This regard yep. I I think, sir, the last time that we touched base with you, it was October of last year. This is regarding the introductory meeting that we're requesting to introduce our company and our services.\n\nChannel 1: Yep. Generally,\n\nChannel 0: Yes,\n\nChannel 1: I don't\n\nChannel 0: sir.\n\nChannel 1: do those sort of things.\n\nChannel 0: Alright. Okay. So so your your job role, sir, is nothing to do with the IT or IT requirements in the company?\n\nChannel 1: It's it's absolutely to do with that, but the way we approach it is when we are looking to solve a problem, we will reach out to the market rather than taking cold calls and having people come and spend time with us. We're pretty busy, so we manage that the other way around.\n\nChannel 0: Alright. I see. Actually, sir, we're only hoping that we could set up an introductory meeting just to give you an idea regarding our services.\n\nChannel 1: Thanks, Ronald, but no thanks. You know, I think you'll just have to keep an eye out for when we're we're looking to do things and jump on those rather than coming in and and spending time with us.\n\nChannel 0: Alright. Okay. That that would be okay. No no worries. Thank you, Alan.\n\nChannel 1: Alright. Thanks. See you.\n\nChannel 0: Alright. Have a good day. Thank you.","paragraphs":[{"sentences":[{"text":"Hello, Alan Chapman.","start":2.32,"end":3.46,"sentiment":"neutral","sentiment_score":0.051021295289198555}],"sentiment":"neutral","sentiment_score":0.051021295289198555,"channel":1,"num_words":3,"start":2.32,"end":3.46},{"sentences":[{"text":"Yeah.","start":5.12,"end":5.44,"sentiment":"neutral","sentiment_score":0.1385379135608673},{"text":"Good afternoon.","start":5.44,"end":6.18,"sentiment":"positive","sentiment_score":0.3461097329854965},{"text":"Alan, it's, Ronald from Cloud Solution IT.","start":6.7999997,"end":10.58,"sentiment":"neutral","sentiment_score":0.2863257974386215},{"text":"How are you doing today?","start":11.12,"end":12.42,"sentiment":"neutral","sentiment_score":0.24415589570999147}],"sentiment":"neutral","sentiment_score":0.2703878293434779,"channel":0,"num_words":15,"start":5.12,"end":12.42},{"sentences":[{"text":"I'm doing alright.","start":13.195,"end":14.175,"sentiment":"neutral","sentiment_score":0.2641901671886444},{"text":"How are you, Ronald?","start":14.235,"end":15.215,"sentiment":"neutral","sentiment_score":0.24481968954205513}],"sentiment":"neutral","sentiment_score":0.25312132281916483,"channel":1,"num_words":7,"start":13.195,"end":15.215},{"sentences":[{"text":"I'm doing good, sir.","start":15.775,"end":17.295,"sentiment":"positive","sentiment_score":0.5738291591405869},{"text":"Thank you for asking.","start":17.295,"end":18.435,"sentiment":"positive","sentiment_score":0.47670601308345795},{"text":"I don't know.","start":18.895,"end":19.375,"sentiment":"neutral","sentiment_score":-0.028069934497276943},{"text":"I am not so sure if you can still remember the company, Cloud Solution IT.","start":19.375,"end":24.115,"sentiment":"neutral","sentiment_score":-0.038192008870343366}],"sentiment":"neutral","sentiment_score":0.13634810585958454,"channel":0,"num_words":26,"start":15.775,"end":24.115},{"sentences":[{"text":"No.","start":24.955,"end":25.455,"sentiment":"neutral","sentiment_score":-0.10948209464550018}],"sentiment":"neutral","sentiment_score":-0.10948209464550018,"channel":1,"num_words":1,"start":24.955,"end":25.455},{"sentences":[{"text":"This regard yep.","start":25.215,"end":27.794998,"sentiment":"neutral","sentiment_score":-0.07948724677165349},{"text":"I I think, sir, the last time that we touched base with you, it was October of last year.","start":28.75,"end":33.89,"sentiment":"neutral","sentiment_score":-0.026412700351915862},{"text":"This is regarding the introductory meeting that we're requesting to introduce our company and our services.","start":35.23,"end":40.53,"sentiment":"neutral","sentiment_score":-0.010655124497134238}],"sentiment":"neutral","sentiment_score":-0.023968027340934464,"channel":0,"num_words":38,"start":25.215,"end":40.53},{"sentences":[{"text":"Yep.","start":43.095,"end":43.595,"sentiment":"neutral","sentiment_score":-0.026952534914016724},{"text":"Generally,","start":45.095,"end":45.575,"sentiment":"neutral","sentiment_score":-0.06082305312156677}],"sentiment":"neutral","sentiment_score":-0.04388779401779175,"channel":1,"num_words":2,"start":43.095,"end":45.575},{"sentences":[{"text":"Yes,","start":45.434998,"end":45.754997,"sentiment":"neutral","sentiment_score":-0.14002682268619537}],"sentiment":"neutral","sentiment_score":-0.14002682268619537,"channel":0,"num_words":1,"start":45.434998,"end":45.754997},{"sentences":[{"text":"I don't","start":45.575,"end":45.975,"sentiment":"neutral","sentiment_score":-0.22772090137004852}],"sentiment":"neutral","sentiment_score":-0.22772090137004852,"channel":1,"num_words":2,"start":45.575,"end":45.975},{"sentences":[{"text":"sir.","start":45.754997,"end":46.254997,"sentiment":"neutral","sentiment_score":-0.2038288712501526}],"sentiment":"neutral","sentiment_score":-0.2038288712501526,"channel":0,"num_words":1,"start":45.754997,"end":46.254997},{"sentences":[{"text":"do those sort of things.","start":45.975,"end":47.355,"sentiment":"neutral","sentiment_score":-0.1982889086008072}],"sentiment":"neutral","sentiment_score":-0.1982889086008072,"channel":1,"num_words":5,"start":45.975,"end":47.355},{"sentences":[{"text":"Alright.","start":50.155,"end":50.655,"sentiment":"neutral","sentiment_score":-0.029094181954860687},{"text":"Okay.","start":51.914997,"end":52.315,"sentiment":"neutral","sentiment_score":-0.0261161495000124},{"text":"So so your your job role, sir, is nothing to do with the IT or IT requirements in the company?","start":52.315,"end":60.18,"sentiment":"neutral","sentiment_score":-0.054886425565928224}],"sentiment":"neutral","sentiment_score":-0.05240631103515625,"channel":0,"num_words":22,"start":50.155,"end":60.18},{"sentences":[{"text":"It's it's absolutely to do with that, but the way we approach it is when we are looking to solve a problem, we will reach out to the market rather than taking cold calls and having people come and spend time with us.","start":60.36,"end":75.555,"sentiment":"neutral","sentiment_score":-0.05765579043086185},{"text":"We're pretty busy, so we manage that the other way around.","start":75.775,"end":79.155,"sentiment":"neutral","sentiment_score":-0.20145929537036203}],"sentiment":"neutral","sentiment_score":-0.08694909699261189,"channel":1,"num_words":54,"start":60.36,"end":79.155},{"sentences":[{"text":"Alright.","start":80.28,"end":80.68,"sentiment":"neutral","sentiment_score":-0.00036044171429239213},{"text":"I see.","start":80.68,"end":81.42,"sentiment":"neutral","sentiment_score":-0.0017953095957636833},{"text":"Actually, sir, we're only hoping that we could set up an introductory meeting just to give you an idea regarding our services.","start":81.48,"end":88.54,"sentiment":"neutral","sentiment_score":0.03767268171279945}],"sentiment":"neutral","sentiment_score":0.032993917471030726,"channel":0,"num_words":25,"start":80.28,"end":88.54},{"sentences":[{"text":"Thanks, Ronald, but no thanks.","start":90.549995,"end":92.57,"sentiment":"neutral","sentiment_score":-0.06407752037048339},{"text":"You know, I think you'll just have to keep an eye out for when we're we're looking to do things and jump on those rather than coming in and and spending time with us.","start":93.67,"end":104.994995,"sentiment":"neutral","sentiment_score":-0.045080320142647796}],"sentiment":"neutral","sentiment_score":-0.047515858633395955,"channel":1,"num_words":39,"start":90.549995,"end":104.994995},{"sentences":[{"text":"Alright.","start":105.73888,"end":106.058876,"sentiment":"neutral","sentiment_score":0.050649963319301605},{"text":"Okay.","start":106.058876,"end":106.53887,"sentiment":"neutral","sentiment_score":0.06359392404556274},{"text":"That that would be okay.","start":106.53887,"end":107.91887,"sentiment":"neutral","sentiment_score":0.1015025332570076},{"text":"No no worries.","start":108.058876,"end":109.03887,"sentiment":"neutral","sentiment_score":0.18819826344648996},{"text":"Thank you, Alan.","start":109.09887,"end":110.07887,"sentiment":"positive","sentiment_score":0.34665702780087787}],"sentiment":"neutral","sentiment_score":0.1712555713378466,"channel":0,"num_words":13,"start":105.73888,"end":110.07887},{"sentences":[{"text":"Alright.","start":110.335,"end":110.735,"sentiment":"neutral","sentiment_score":0.2765127420425415},{"text":"Thanks.","start":110.735,"end":111.135,"sentiment":"positive","sentiment_score":0.3736979961395264},{"text":"See you.","start":111.135,"end":111.795,"sentiment":"neutral","sentiment_score":0.29332658648490906}],"sentiment":"neutral","sentiment_score":0.3092159777879715,"channel":1,"num_words":4,"start":110.335,"end":111.795},{"sentences":[{"text":"Alright.","start":111.73888,"end":112.21887,"sentiment":"positive","sentiment_score":0.34716057777404785},{"text":"Have a good day.","start":112.21887,"end":113.018875,"sentiment":"positive","sentiment_score":0.4874865338206291},{"text":"Thank you.","start":113.018875,"end":113.67887,"sentiment":"positive","sentiment_score":0.36917366087436676}],"sentiment":"positive","sentiment_score":0.43363629068647114,"channel":0,"num_words":7,"start":111.73888,"end":113.67887}]},"summary":{"result":"success","short":"The Cloud Solution IT representative, Ronald, calls Alan Chapman to introduce their company and their services to the market. Alan is unsure if he remembers the company and the call is scheduled for an introductory meeting. Ronald explains that the company manages the IT requirements and only wants to offer their services to solve problems, rather than taking cold calls and spending time with them. They agree to set up an introductory meeting and Ronald thanks Alan for his time."},"intents":{"segments":[{"text":"This is regarding the introductory meeting that we're requesting to introduce our company and our services.","start_word":74,"end_word":89,"intents":[{"intent":"Introduce company and services","confidence_score":0.10371094}]}]},"sentiments":{"segments":[{"text":"Hello, Alan Chapman. Yeah.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":0.06816290318965912},{"text":"Good afternoon.","start_word":4,"end_word":5,"sentiment":"positive","sentiment_score":0.3403124511241913},{"text":"Alan, it's, Ronald from Cloud Solution IT. How are you doing today? I'm doing alright. How are you, Ronald?","start_word":6,"end_word":24,"sentiment":"neutral","sentiment_score":0.26640719175338745},{"text":"I'm doing good, sir. Thank you for asking.","start_word":25,"end_word":32,"sentiment":"positive","sentiment_score":0.5303930640220642},{"text":"I don't know. I am not so sure if you can still remember the company, Cloud Solution IT. No. This regard yep. I I think, sir, the last time that we touched base with you, it was October of last year. This is regarding the introductory meeting that we're requesting to introduce our company and our services. Yep. Generally, Yes, I don't sir. do those sort of things. Alright. Okay. So so your your job role, sir, is nothing to do with the IT or IT requirements in the company? It's it's absolutely to do with that, but the way we approach it is when we are looking to solve a problem, we will reach out to the market rather than taking cold calls and having people come and spend time with us. We're pretty busy, so we manage that the other way around. Alright. I see. Actually, sir, we're only hoping that we could set up an introductory meeting just to give you an idea regarding our services. Thanks, Ronald, but no thanks. You know, I think you'll just have to keep an eye out for when we're we're looking to do things and jump on those rather than coming in and and spending time with us. Alright. Okay. That that would be okay. No no worries.","start_word":33,"end_word":250,"sentiment":"neutral","sentiment_score":-0.043686192482709885},{"text":"Thank you, Alan.","start_word":251,"end_word":253,"sentiment":"positive","sentiment_score":0.34420305490493774},{"text":"Alright.","start_word":254,"end_word":254,"sentiment":"neutral","sentiment_score":0.2765127420425415},{"text":"Thanks.","start_word":255,"end_word":255,"sentiment":"positive","sentiment_score":0.3736979961395264},{"text":"See you.","start_word":256,"end_word":257,"sentiment":"neutral","sentiment_score":0.2921534776687622},{"text":"Alright. Have a good day. Thank you.","start_word":258,"end_word":264,"sentiment":"positive","sentiment_score":0.4394637942314148}],"average":{"sentiment":"neutral","sentiment_score":0.03702862211998473}}}}