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Just wanted to touch base because I've, like, I've Caden's raised your file with me. I've I've been aware of of Errol's passing since he did pass and and where everything sits. And I just the emails back and forth was great, but I just kinda wanted to, I guess, touch base and get an update from you and provide you some information where possible and kinda go from there if you had any inclination that that was something you wanted. Yeah. No. I know. Yep. Yes. Yeah. Yeah. Yeah. Especially since it's it's a pretty it's a pretty straightforward estate and it's but it's it's dragging out and through no fault of your own or anything like that. And to my knowledge, no one's no one's contesting the estate, are they? Like, it's it's a pretty straightforward Yeah. Yeah. Mementos. Yeah. Yeah. Yep. Yep. Yep. Yeah. Yes. Yeah. Yeah. Yep. Correct. Yep. No. Nothing. Yep. Is sorry. What what are they called? They're called South South Lawn, did you say? In Karamba Downs. Right? Yeah. Oh, sorry. Karamba. Yeah. It is. Sorry. Like, from all intents and purposes, it looks like it's it's still an active law firm. I can't see anything that indicates that it's been shut down. Mhmm. Oh. Yeah. Yeah. Yeah. Don't don't don't you have four minutes. Because Cade Cade flagged me this. Yeah. Yeah. Okay. So I guess like, I I wanna try and get you moving along. Like, I've had a look at the will, and so Oakview has its own license. Our license to be able to release information, our license requires certified copy of the will, certified copy of death certificate, certified copy of executive ID, which I have certified copy of death certificate, no certified copy of your ID or the will, which is fine. I have a copy of the will, which is great, and it says tell me that I can talk to you when you or someone does note. And I know, like, the law office would have the original, so they're the ones that can provide the certified copy. You probably just have a scanned copy of the will, so you're kind of hands down behind your back as it is. Been here before? Yeah. So, realistically speaking, I I had a look and it and the the will is really simple, but, honestly, pretty pretty straightforward. It is a set like, yeah, like, trust me. Some of the wills I've seen, really complex. No. This is this is actually pretty straightforward. It's not too hard. Only downside is it's obviously being contested and whether that's going to create a issue for us in that side of things. But if you are acting for the estate, is we can yeah. Yep. Southport. Where are you? Where are you located? Oh, okay. Yeah. Yeah. You know, no. I'm I'm I'm north from Southport. I've so I know exactly where you are. I was gonna say you could you could come to the office, but it's probably a bit of a hard journey for you to just travel here because I'm a I'm a JP. I could certify it for you. Yep. Okay. Okay. Alright. Well, our office is only open Monday to Monday to Wednesday. So Monday, Tuesday, Wednesday, we're open. Otherwise, Thursday, Friday, we all work from home because fuel prices suck. I know. I know. Yeah. Yes. That's it. Is it scanned an email? No. It's okay. I'm not I sound young, but I'm old enough to know what a fax is. I do. Yeah. Okay. So outside of that, have like, when you originally engaged with the lawyers, did they provide any indication as to how the assets need to be paid? Yep. Yeah. Yeah. Because what's what's the ex's name? Cool. I like I was I was reading through it. Shirley and Lorraine. Yeah. I I did note that this yeah. Cool. Because essentially speaking, I guess, some of the things that you could do in preparation for everything to settle is a bank account can get set up in the name of the estate. So you could choose a bank that you want to deal with where when funds do liquidate, the money has somewhere to land because it none none none of the money is going to a person. The money is going to the estate. It needs to be paid to a bank account in the name of the estate because the will is the governing document. Anything that gets sold under the will needs to be paid to the estate, and then from there, it gets distributed per whatever probate ends up saying. It just it depends on what the lawyer done, whether the lawyer's actually doing anything, or whether they haven't done anything. Because to my to my knowledge and to where everything I hold, nothing's moved. Yes. Yep. No. Not at all. Even if you wanna even if you wanna cc in myself or me like, that that care inbox, care at Oakview Financial, if you wanna cc us in and say, you know, hey. These guys were Errol's financial planners. They would like to try you know, they require a certified copy of the of the will to be able to act on on anything blah blah blah blah blah. Because ultimately speaking, if Errol gave instructions in his will for you to be the executor, I couldn't even speak to that law firm because the law firm has nothing to do with the will unless you signed a document stating that you were happy for me as the executor. Like, you're the executor. You were appointed executor. You're happy to actually pass on that executive duty to these people until revoked, then I could talk to them. It's basically an authority to act, like, written, but there's nothing. Yep. Yep. I can pull with crap. Yeah. Yeah. No. Yeah. Yeah. It's can I ask? When you're emailing the law firm, are you emailing, like, the Stephanie lawyer, whatever her name was, her directly? Can I suggest look up the fountain like, fountain law and have a look info@fountainlaw.com.au? I would also put that one into the email and say, hi. Because I have not yet received a a response from Stephanie after multiple emails, could someone please address this file and come back to me with answers? And I would put it that way because that way it turns around because you're theoretically speaking, like, right, if you stopped answering your personal emails, who is gonna answer them for you? No one. But but if I want to get in contact with you and we only corresponded by email, I could cc in your partner and be like, boy. Haven't heard from Jeff in a while. What's cracking? And and and light and light a fire that way. So that's essentially what you're doing this way, except instead of partner, you're going to the boss or to the receptionist, and the receptionist is gonna go, oh, Stephanie. You haven't done anything. What the hell? Pull your finger out, and kinda go that way. Yeah. Yeah. Yeah. I would I would c I would c c or or, like, just send it to Stephanie and to to the info inbox and go from there and just try and push it down that line. Because I get it. Like, I'm I'm I'm not a lawyer. I'm in finance. I I I get 700 emails a day, and there are days where, you know, I have three days off and I come back and it's a thousand emails. And I'm like, oh, cool. Cool. Cool. So I I I get the the issue of having emails come out of your out of everywhere. Yeah. Yeah. Yeah. No. So there there is the option if you should so wish yourself or the estate, any of the girls, women, ladies, the sisters, can engage us and we can talk about, you know, when the estate does settle, with the amount of money that's going towards each of you, whether you wanna look at putting a financial plan in place for you guys personally to deal with it. But outside of that, Errol was our client. Errol's the one that we dealt with. At this point, like, our hands are tied. We kind of just try and ease the process through as much as possible after one of our clients passes unless we had involvement beforehand. Like, I've been in the industry again for over ten years. So sometimes I do have clients who know they're gonna pass, they bring their family in, and we have, like, a full generational wealth transfer type of plan put together, and that happens. But in this situation, it was we did know that he was gonna pass. He obviously passed very quickly or quicker than quicker than we were anticipating. Yeah. Yes. Yeah. Absolutely. The second the second I have the certified will, I can tell you everything. I can tell you balances. I can tell you how high, how far, what we've done in in the past. I can tell you each decision he made. I can read you file notes. I can everything's open to you, you and you only. Absolutely. The account. Yeah. Yeah. Yeah. Yeah. Well, the I can tell you now that the account is frozen because it is it's got a deceased estate flag. So for anyone to be able to get the money, they have to go through the estate claim, which means the submission of documents, blah blah blah to be able to get the money. Yeah. So it's it's it's not like it's a easy process to be able to obtain. It's just they have to, yeah, go through and do it. Okay. Yep. Yes. No. That's okay. And look. When when we do when we do have a full conversation, you will have to pass security. Like, today, no security because I haven't told you anything that could be used. Yeah. Cool. Yeah. Amazing. Well, I will let you go and enjoy your afternoon. That's fun. Which which car club? Yep. Like, we are customs car club, or is it, like, Ford? Specifically, a Holden? Yeah. Yep. Yep. Oh, I was raised by a few of them. I was raised by a few of them. Oh. Yep. Yeah. No. That's fair enough. Oh, Errol obviously picked a good bloke. You mean finish finish drinking my five hour old cold coffee? Sounds good. You have a good one, Jeff. I'll talk soon. You too. 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good. Hi. It's Larissa from Oakview Financial. How are you going? Absolutely.\n\nTake your time. No stress. Hi. How are you going? So I was just giving you a call.\n\nJust wanted to touch base because I've, like, I've Caden's raised your file with me. I've I've been aware of of Errol's passing since he did pass and and where everything sits. And I just the emails back and forth was great, but I just kinda wanted to, I guess, touch base and get an update from you and provide you some information where possible and kinda go from there if you had any inclination that that was something you wanted. Yeah. No.\n\nI know. Yep. Yes. Yeah. Yeah.\n\nYeah. Especially since it's it's a pretty it's a pretty straightforward estate and it's but it's it's dragging out and through no fault of your own or anything like that. And to my knowledge, no one's no one's contesting the estate, are they? Like, it's it's a pretty straightforward Yeah. Yeah.\n\nMementos. Yeah. Yeah. Yep. Yep.\n\nYep. Yeah. Yes. Yeah. Yeah.\n\nYep. Correct. Yep. No. Nothing.\n\nYep. Is sorry. What what are they called? They're called South South Lawn, did you say? In Karamba Downs.\n\nRight? Yeah. Oh, sorry. Karamba. Yeah.\n\nIt is. Sorry. Like, from all intents and purposes, it looks like it's it's still an active law firm. I can't see anything that indicates that it's been shut down. Mhmm.\n\nOh. Yeah. Yeah. Yeah. Don't don't don't you have four minutes.\n\nBecause Cade Cade flagged me this. Yeah. Yeah. Okay. So I guess like, I I wanna try and get you moving along.\n\nLike, I've had a look at the will, and so Oakview has its own license. Our license to be able to release information, our license requires certified copy of the will, certified copy of death certificate, certified copy of executive ID, which I have certified copy of death certificate, no certified copy of your ID or the will, which is fine. I have a copy of the will, which is great, and it says tell me that I can talk to you when you or someone does note. And I know, like, the law office would have the original, so they're the ones that can provide the certified copy. You probably just have a scanned copy of the will, so you're kind of hands down behind your back as it is.\n\nBeen here before? Yeah. So, realistically speaking, I I had a look and it and the the will is really simple, but, honestly, pretty pretty straightforward. It is a set like, yeah, like, trust me. Some of the wills I've seen, really complex.\n\nNo. This is this is actually pretty straightforward. It's not too hard. Only downside is it's obviously being contested and whether that's going to create a issue for us in that side of things. But if you are acting for the estate, is we can yeah.\n\nYep. Southport. Where are you? Where are you located? Oh, okay.\n\nYeah. Yeah. You know, no. I'm I'm I'm north from Southport. I've so I know exactly where you are.\n\nI was gonna say you could you could come to the office, but it's probably a bit of a hard journey for you to just travel here because I'm a I'm a JP. I could certify it for you. Yep. Okay. Okay.\n\nAlright. Well, our office is only open Monday to Monday to Wednesday. So Monday, Tuesday, Wednesday, we're open. Otherwise, Thursday, Friday, we all work from home because fuel prices suck. I know.\n\nI know. Yeah. Yes. That's it. Is it scanned an email?\n\nNo. It's okay. I'm not I sound young, but I'm old enough to know what a fax is. I do. Yeah.\n\nOkay. So outside of that, have like, when you originally engaged with the lawyers, did they provide any indication as to how the assets need to be paid? Yep. Yeah. Yeah.\n\nBecause what's what's the ex's name? Cool. I like I was I was reading through it. Shirley and Lorraine. Yeah.\n\nI I did note that this yeah. Cool. Because essentially speaking, I guess, some of the things that you could do in preparation for everything to settle is a bank account can get set up in the name of the estate. So you could choose a bank that you want to deal with where when funds do liquidate, the money has somewhere to land because it none none none of the money is going to a person. The money is going to the estate.\n\nIt needs to be paid to a bank account in the name of the estate because the will is the governing document. Anything that gets sold under the will needs to be paid to the estate, and then from there, it gets distributed per whatever probate ends up saying. It just it depends on what the lawyer done, whether the lawyer's actually doing anything, or whether they haven't done anything. Because to my to my knowledge and to where everything I hold, nothing's moved. Yes.\n\nYep. No. Not at all. Even if you wanna even if you wanna cc in myself or me like, that that care inbox, care at Oakview Financial, if you wanna cc us in and say, you know, hey. These guys were Errol's financial planners.\n\nThey would like to try you know, they require a certified copy of the of the will to be able to act on on anything blah blah blah blah blah. Because ultimately speaking, if Errol gave instructions in his will for you to be the executor, I couldn't even speak to that law firm because the law firm has nothing to do with the will unless you signed a document stating that you were happy for me as the executor. Like, you're the executor. You were appointed executor. You're happy to actually pass on that executive duty to these people until revoked, then I could talk to them.\n\nIt's basically an authority to act, like, written, but there's nothing. Yep. Yep. I can pull with crap. Yeah.\n\nYeah. No. Yeah. Yeah. It's can I ask?\n\nWhen you're emailing the law firm, are you emailing, like, the Stephanie lawyer, whatever her name was, her directly? Can I suggest look up the fountain like, fountain law and have a look info@fountainlaw.com.au? I would also put that one into the email and say, hi. Because I have not yet received a a response from Stephanie after multiple emails, could someone please address this file and come back to me with answers? And I would put it that way because that way it turns around because you're theoretically speaking, like, right, if you stopped answering your personal emails, who is gonna answer them for you?\n\nNo one. But but if I want to get in contact with you and we only corresponded by email, I could cc in your partner and be like, boy. Haven't heard from Jeff in a while. What's cracking? And and and light and light a fire that way.\n\nSo that's essentially what you're doing this way, except instead of partner, you're going to the boss or to the receptionist, and the receptionist is gonna go, oh, Stephanie. You haven't done anything. What the hell? Pull your finger out, and kinda go that way. Yeah.\n\nYeah. Yeah. I would I would c I would c c or or, like, just send it to Stephanie and to to the info inbox and go from there and just try and push it down that line. Because I get it. Like, I'm I'm I'm not a lawyer.\n\nI'm in finance. I I I get 700 emails a day, and there are days where, you know, I have three days off and I come back and it's a thousand emails. And I'm like, oh, cool. Cool. Cool.\n\nSo I I I get the the issue of having emails come out of your out of everywhere. Yeah. Yeah. Yeah. No.\n\nSo there there is the option if you should so wish yourself or the estate, any of the girls, women, ladies, the sisters, can engage us and we can talk about, you know, when the estate does settle, with the amount of money that's going towards each of you, whether you wanna look at putting a financial plan in place for you guys personally to deal with it. But outside of that, Errol was our client. Errol's the one that we dealt with. At this point, like, our hands are tied. We kind of just try and ease the process through as much as possible after one of our clients passes unless we had involvement beforehand.\n\nLike, I've been in the industry again for over ten years. So sometimes I do have clients who know they're gonna pass, they bring their family in, and we have, like, a full generational wealth transfer type of plan put together, and that happens. But in this situation, it was we did know that he was gonna pass. He obviously passed very quickly or quicker than quicker than we were anticipating. Yeah.\n\nYes. Yeah. Absolutely. The second the second I have the certified will, I can tell you everything. I can tell you balances.\n\nI can tell you how high, how far, what we've done in in the past. I can tell you each decision he made. I can read you file notes. I can everything's open to you, you and you only. Absolutely.\n\nThe account. Yeah. Yeah. Yeah. Yeah.\n\nWell, the I can tell you now that the account is frozen because it is it's got a deceased estate flag. So for anyone to be able to get the money, they have to go through the estate claim, which means the submission of documents, blah blah blah to be able to get the money. Yeah. So it's it's it's not like it's a easy process to be able to obtain. It's just they have to, yeah, go through and do it.\n\nOkay. Yep. Yes. No. That's okay.\n\nAnd look. When when we do when we do have a full conversation, you will have to pass security. Like, today, no security because I haven't told you anything that could be used. Yeah. Cool.\n\nYeah. Amazing. Well, I will let you go and enjoy your afternoon. That's fun. Which which car club?\n\nYep. Like, we are customs car club, or is it, like, Ford? Specifically, a Holden? Yeah. Yep.\n\nYep. Oh, I was raised by a few of them. I was raised by a few of them. Oh. Yep.\n\nYeah. No. That's fair enough. Oh, Errol obviously picked a good bloke. You mean finish finish drinking my five hour old cold coffee?\n\nSounds good. You have a good one, Jeff. I'll talk soon. You too. Bye.","paragraphs":[{"sentences":[{"text":"It's good.","start":0.0,"end":0.98,"sentiment":"positive","sentiment_score":0.4983879327774048},{"text":"Hi.","start":3.12,"end":3.52,"sentiment":"neutral","sentiment_score":0.037084199488162994},{"text":"It's Larissa from Oakview Financial.","start":3.52,"end":5.52,"sentiment":"neutral","sentiment_score":0.027896953746676445},{"text":"How are you going?","start":5.52,"end":6.5,"sentiment":"neutral","sentiment_score":0.14844028651714325},{"text":"Absolutely.","start":11.04,"end":11.54,"sentiment":"neutral","sentiment_score":0.2817232012748718}],"sentiment":"neutral","sentiment_score":0.15760224470152304,"num_words":13,"start":0.0,"end":11.54},{"sentences":[{"text":"Take your time.","start":11.599999,"end":12.24,"sentiment":"neutral","sentiment_score":0.24577383697032928},{"text":"No stress.","start":12.24,"end":12.9,"sentiment":"neutral","sentiment_score":0.14753081649541855},{"text":"Hi.","start":32.92,"end":33.239998,"sentiment":"neutral","sentiment_score":0.1141871139407158},{"text":"How are you going?","start":33.239998,"end":34.22,"sentiment":"neutral","sentiment_score":0.1353046391159296},{"text":"So I was just giving you a call.","start":41.355,"end":42.795,"sentiment":"neutral","sentiment_score":0.02865923917852342}],"sentiment":"neutral","sentiment_score":0.10650348487413591,"num_words":18,"start":11.599999,"end":42.795},{"sentences":[{"text":"Just wanted to touch base because I've, like, I've Caden's raised your file with me.","start":42.795,"end":46.155,"sentiment":"neutral","sentiment_score":0.03073110307256381},{"text":"I've I've been aware of of Errol's passing since he did pass and and where everything sits.","start":46.155,"end":52.555,"sentiment":"neutral","sentiment_score":0.0011170391065688286},{"text":"And I just the emails back and forth was great, but I just kinda wanted to, I guess, touch base and get an update from you and provide you some information where possible and kinda go from there if you had any inclination that that was something you wanted.","start":52.555,"end":73.345,"sentiment":"neutral","sentiment_score":0.048722123708195834},{"text":"Yeah.","start":73.345,"end":73.745,"sentiment":"neutral","sentiment_score":-0.05819644033908844},{"text":"No.","start":73.745,"end":73.985,"sentiment":"neutral","sentiment_score":-0.12118864059448242}],"sentiment":"neutral","sentiment_score":0.03238500230925485,"num_words":83,"start":42.795,"end":73.985},{"sentences":[{"text":"I know.","start":73.985,"end":74.645,"sentiment":"neutral","sentiment_score":-0.15230602771043777},{"text":"Yep.","start":97.65501,"end":98.15501,"sentiment":"neutral","sentiment_score":-0.2468734979629517},{"text":"Yes.","start":121.604996,"end":122.104996,"sentiment":"neutral","sentiment_score":-0.05465088039636612},{"text":"Yeah.","start":129.205,"end":129.705,"sentiment":"neutral","sentiment_score":-0.05627430975437164},{"text":"Yeah.","start":135.845,"end":136.345,"sentiment":"neutral","sentiment_score":-0.12745678424835205}],"sentiment":"neutral","sentiment_score":-0.1316445879638195,"num_words":6,"start":73.985,"end":136.345},{"sentences":[{"text":"Yeah.","start":144.74,"end":145.24,"sentiment":"neutral","sentiment_score":0.06338264793157578},{"text":"Especially since it's it's a pretty it's a pretty straightforward estate and it's but it's it's dragging out and through no fault of your own or anything like that.","start":145.38,"end":155.79501,"sentiment":"neutral","sentiment_score":-0.1649378197074964},{"text":"And to my knowledge, no one's no one's contesting the estate, are they?","start":155.79501,"end":158.835,"sentiment":"neutral","sentiment_score":-0.1882590869298348},{"text":"Like, it's it's a pretty straightforward Yeah.","start":158.835,"end":178.765,"sentiment":"neutral","sentiment_score":-0.04795069779668536},{"text":"Yeah.","start":191.385,"end":191.885,"sentiment":"neutral","sentiment_score":-0.07023227214813232}],"sentiment":"neutral","sentiment_score":-0.14849155706663927,"num_words":51,"start":144.74,"end":191.885},{"sentences":[{"text":"Mementos.","start":192.185,"end":192.685,"sentiment":"neutral","sentiment_score":-0.08813722431659698},{"text":"Yeah.","start":193.83,"end":194.33,"sentiment":"neutral","sentiment_score":-0.009762600064277647},{"text":"Yeah.","start":204.95,"end":205.45,"sentiment":"neutral","sentiment_score":-0.0733131617307663},{"text":"Yep.","start":227.46,"end":227.96,"sentiment":"neutral","sentiment_score":-0.16841503977775574},{"text":"Yep.","start":232.74,"end":233.24,"sentiment":"neutral","sentiment_score":-0.0957695245742798}],"sentiment":"neutral","sentiment_score":-0.08707951009273529,"num_words":5,"start":192.185,"end":233.24},{"sentences":[{"text":"Yep.","start":249.61499,"end":250.05,"sentiment":"neutral","sentiment_score":0.100089393556118},{"text":"Yeah.","start":263.65,"end":264.15,"sentiment":"neutral","sentiment_score":-0.17363792657852173},{"text":"Yes.","start":301.155,"end":301.655,"sentiment":"neutral","sentiment_score":-0.06827553361654282},{"text":"Yeah.","start":315.65,"end":316.15,"sentiment":"neutral","sentiment_score":-0.12841853499412537},{"text":"Yeah.","start":320.735,"end":321.235,"sentiment":"neutral","sentiment_score":-0.23679709434509277}],"sentiment":"neutral","sentiment_score":-0.10140793919563293,"num_words":5,"start":249.61499,"end":321.235},{"sentences":[{"text":"Yep.","start":330.335,"end":330.835,"sentiment":"negative","sentiment_score":-0.3867543637752533},{"text":"Correct.","start":337.15002,"end":337.65002,"sentiment":"neutral","sentiment_score":-0.07649192214012146},{"text":"Yep.","start":360.115,"end":360.51,"sentiment":"neutral","sentiment_score":-0.09564058482646942},{"text":"No.","start":368.03,"end":368.53,"sentiment":"negative","sentiment_score":-0.4425756633281708},{"text":"Nothing.","start":368.59,"end":369.09,"sentiment":"negative","sentiment_score":-0.40712934732437134}],"sentiment":"neutral","sentiment_score":-0.28171837627887725,"num_words":5,"start":330.335,"end":369.09},{"sentences":[{"text":"Yep.","start":375.71002,"end":376.155,"sentiment":"neutral","sentiment_score":-0.15808874368667605},{"text":"Is sorry.","start":386.635,"end":388.075,"sentiment":"neutral","sentiment_score":-0.07695722952485085},{"text":"What what are they called?","start":388.075,"end":388.79498,"sentiment":"neutral","sentiment_score":-0.04000821672379971},{"text":"They're called South South Lawn, did you say?","start":388.79498,"end":390.78,"sentiment":"neutral","sentiment_score":-0.00460575454053469},{"text":"In Karamba Downs.","start":395.02,"end":396.06,"sentiment":"neutral","sentiment_score":0.018041028020282585}],"sentiment":"neutral","sentiment_score":-0.026040380979937158,"num_words":19,"start":375.71002,"end":396.06},{"sentences":[{"text":"Right?","start":396.06,"end":396.56,"sentiment":"neutral","sentiment_score":0.006919546518474817},{"text":"Yeah.","start":398.7,"end":399.02,"sentiment":"neutral","sentiment_score":0.01908230781555176},{"text":"Oh, sorry.","start":399.02,"end":399.5,"sentiment":"neutral","sentiment_score":-0.0022597024217247963},{"text":"Karamba.","start":399.5,"end":399.98,"sentiment":"neutral","sentiment_score":0.013140994124114512},{"text":"Yeah.","start":399.98,"end":400.06,"sentiment":"neutral","sentiment_score":0.023709245026111603}],"sentiment":"neutral","sentiment_score":0.009722114773467183,"num_words":6,"start":396.06,"end":400.06},{"sentences":[{"text":"It is.","start":400.06,"end":400.38,"sentiment":"neutral","sentiment_score":0.012187526561319828},{"text":"Sorry.","start":400.38,"end":400.88,"sentiment":"neutral","sentiment_score":-0.03660658001899719},{"text":"Like, from all intents and purposes, it looks like it's it's still an active law firm.","start":410.305,"end":419.25,"sentiment":"neutral","sentiment_score":-0.09539833688177168},{"text":"I can't see anything that indicates that it's been shut down.","start":419.25,"end":422.71,"sentiment":"negative","sentiment_score":-0.3578616678714752},{"text":"Mhmm.","start":469.27,"end":469.77,"sentiment":"neutral","sentiment_score":-0.020861772820353508}],"sentiment":"neutral","sentiment_score":-0.17728854956165438,"num_words":31,"start":400.06,"end":469.77},{"sentences":[{"text":"Oh.","start":497.94,"end":498.44,"sentiment":"neutral","sentiment_score":-0.14941805601119995},{"text":"Yeah.","start":526.95996,"end":527.45996,"sentiment":"neutral","sentiment_score":-0.2660037577152252},{"text":"Yeah.","start":545.355,"end":545.855,"sentiment":"neutral","sentiment_score":-0.23360899090766907},{"text":"Yeah.","start":556.98004,"end":557.48004,"sentiment":"neutral","sentiment_score":-0.05297732353210449},{"text":"Don't don't don't you have four minutes.","start":557.54004,"end":559.88,"sentiment":"neutral","sentiment_score":-0.1788547124181475}],"sentiment":"neutral","sentiment_score":-0.17763555591756647,"num_words":11,"start":497.94,"end":559.88},{"sentences":[{"text":"Because Cade Cade flagged me this.","start":560.66003,"end":563.0,"sentiment":"neutral","sentiment_score":-0.08130261550347011},{"text":"Yeah.","start":574.59503,"end":575.09503,"sentiment":"neutral","sentiment_score":-0.12738153338432312},{"text":"Yeah.","start":598.515,"end":599.015,"sentiment":"neutral","sentiment_score":-0.014745768159627914},{"text":"Okay.","start":599.075,"end":599.575,"sentiment":"neutral","sentiment_score":0.028571922332048416},{"text":"So I guess like, I I wanna try and get you moving along.","start":600.03503,"end":606.775,"sentiment":"neutral","sentiment_score":0.157981694317781}],"sentiment":"neutral","sentiment_score":0.06601777063174681,"num_words":22,"start":560.66003,"end":606.775},{"sentences":[{"text":"Like, I've had a look at the will, and so Oakview has its own license.","start":608.06,"end":613.68,"sentiment":"neutral","sentiment_score":0.058008250097433725},{"text":"Our license to be able to release information, our license requires certified copy of the will, certified copy of death certificate, certified copy of executive ID, which I have certified copy of death certificate, no certified copy of your ID or the will, which is fine.","start":614.14,"end":634.75,"sentiment":"neutral","sentiment_score":-0.005617003725922626},{"text":"I have a copy of the will, which is great, and it says tell me that I can talk to you when you or someone does note.","start":634.81,"end":640.27,"sentiment":"positive","sentiment_score":0.4743379266173751},{"text":"And I know, like, the law office would have the original, so they're the ones that can provide the certified copy.","start":642.01,"end":646.83,"sentiment":"neutral","sentiment_score":0.20520903028192974},{"text":"You probably just have a scanned copy of the will, so you're kind of hands down behind your back as it is.","start":647.255,"end":652.075,"sentiment":"neutral","sentiment_score":0.05648782900111242}],"sentiment":"neutral","sentiment_score":0.14481669826475718,"num_words":131,"start":608.06,"end":652.075},{"sentences":[{"text":"Been here before?","start":656.455,"end":657.435,"sentiment":"neutral","sentiment_score":0.015418631335099539},{"text":"Yeah.","start":668.75,"end":669.25,"sentiment":"neutral","sentiment_score":0.13823650777339935},{"text":"So, realistically speaking, I I had a look and it and the the will is really simple, but, honestly, pretty pretty straightforward.","start":669.94995,"end":677.49,"sentiment":"neutral","sentiment_score":0.21850285204974088},{"text":"It is a set like, yeah, like, trust me.","start":678.52496,"end":682.52496,"sentiment":"neutral","sentiment_score":0.07813568371865484},{"text":"Some of the wills I've seen, really complex.","start":682.52496,"end":684.605,"sentiment":"neutral","sentiment_score":0.024140333523973823}],"sentiment":"neutral","sentiment_score":0.13692788298913214,"num_words":43,"start":656.455,"end":684.605},{"sentences":[{"text":"No.","start":684.605,"end":684.845,"sentiment":"neutral","sentiment_score":0.09440584480762482},{"text":"This is this is actually pretty straightforward.","start":684.845,"end":686.46497,"sentiment":"neutral","sentiment_score":0.21681299379893712},{"text":"It's not too hard.","start":686.605,"end":687.665,"sentiment":"neutral","sentiment_score":0.2477484755218029},{"text":"Only downside is it's obviously being contested and whether that's going to create a issue for us in that side of things.","start":687.725,"end":696.65,"sentiment":"neutral","sentiment_score":-0.19167946075851267},{"text":"But if you are acting for the estate, is we can yeah.","start":698.07,"end":710.535,"sentiment":"neutral","sentiment_score":-0.0018518877526124318}],"sentiment":"neutral","sentiment_score":-0.03556695839633112,"num_words":46,"start":684.605,"end":710.535},{"sentences":[{"text":"Yep.","start":714.755,"end":715.235,"sentiment":"neutral","sentiment_score":0.0034119109623134136},{"text":"Southport.","start":715.235,"end":715.735,"sentiment":"neutral","sentiment_score":0.006215596105903387},{"text":"Where are you?","start":723.8,"end":724.94,"sentiment":"neutral","sentiment_score":0.012094152470429739},{"text":"Where are you located?","start":725.24,"end":726.3,"sentiment":"neutral","sentiment_score":0.0038770900573581457},{"text":"Oh, okay.","start":728.76,"end":729.5,"sentiment":"neutral","sentiment_score":0.01758396625518799}],"sentiment":"neutral","sentiment_score":0.008780568838119507,"num_words":11,"start":714.755,"end":729.5},{"sentences":[{"text":"Yeah.","start":729.72003,"end":729.88,"sentiment":"neutral","sentiment_score":0.015056909061968328},{"text":"Yeah.","start":729.88,"end":730.12,"sentiment":"neutral","sentiment_score":0.009409690275788307},{"text":"You know, no.","start":730.12,"end":730.68,"sentiment":"neutral","sentiment_score":-0.019118054769933224},{"text":"I'm I'm I'm north from Southport.","start":730.68,"end":733.86505,"sentiment":"neutral","sentiment_score":-0.01662691046173374},{"text":"I've so I know exactly where you are.","start":733.86505,"end":735.465,"sentiment":"neutral","sentiment_score":-0.003098558634519577}],"sentiment":"neutral","sentiment_score":-0.008286184043084321,"num_words":19,"start":729.72003,"end":735.465},{"sentences":[{"text":"I was gonna say you could you could come to the office, but it's probably a bit of a hard journey for you to just travel here because I'm a I'm a JP.","start":735.465,"end":740.98505,"sentiment":"neutral","sentiment_score":-0.08281216248305458},{"text":"I could certify it for you.","start":740.98505,"end":742.445,"sentiment":"neutral","sentiment_score":0.07192976462344329},{"text":"Yep.","start":748.43,"end":748.93,"sentiment":"neutral","sentiment_score":0.03725127875804901},{"text":"Okay.","start":752.35,"end":752.85,"sentiment":"neutral","sentiment_score":0.03577934950590134},{"text":"Okay.","start":760.83,"end":761.33,"sentiment":"neutral","sentiment_score":0.03595510125160217}],"sentiment":"neutral","sentiment_score":-0.05219612011153783,"num_words":42,"start":735.465,"end":761.33},{"sentences":[{"text":"Alright.","start":761.79,"end":762.27,"sentiment":"neutral","sentiment_score":0.04474515840411186},{"text":"Well, our office is only open Monday to Monday to Wednesday.","start":762.27,"end":767.09503,"sentiment":"neutral","sentiment_score":0.00287586526775902},{"text":"So Monday, Tuesday, Wednesday, we're open.","start":767.09503,"end":768.455,"sentiment":"neutral","sentiment_score":0.011665699693063894},{"text":"Otherwise, Thursday, Friday, we all work from home because fuel prices suck.","start":768.455,"end":772.395,"sentiment":"neutral","sentiment_score":-0.1286003392500182},{"text":"I know.","start":777.16003,"end":777.82,"sentiment":"neutral","sentiment_score":-0.18349964916706085}],"sentiment":"neutral","sentiment_score":-0.05511967171332799,"num_words":32,"start":761.79,"end":777.82},{"sentences":[{"text":"I know.","start":777.88,"end":778.62006,"sentiment":"neutral","sentiment_score":-0.055025650188326836},{"text":"Yeah.","start":787.4,"end":787.9,"sentiment":"neutral","sentiment_score":0.01693125255405903},{"text":"Yes.","start":788.68005,"end":789.0,"sentiment":"neutral","sentiment_score":0.051716700196266174},{"text":"That's it.","start":789.0,"end":789.74005,"sentiment":"neutral","sentiment_score":0.07707413285970688},{"text":"Is it scanned an email?","start":795.44495,"end":796.96497,"sentiment":"neutral","sentiment_score":-0.07140352949500084}],"sentiment":"neutral","sentiment_score":-0.022206611761992626,"num_words":11,"start":777.88,"end":796.96497},{"sentences":[{"text":"No.","start":796.96497,"end":797.285,"sentiment":"neutral","sentiment_score":-0.15916940569877625},{"text":"It's okay.","start":797.285,"end":797.76495,"sentiment":"neutral","sentiment_score":-0.11544236168265343},{"text":"I'm not I sound young, but I'm old enough to know what a fax is.","start":797.76495,"end":802.02496,"sentiment":"neutral","sentiment_score":-0.23868777453899384},{"text":"I do.","start":810.77997,"end":811.52,"sentiment":"neutral","sentiment_score":-0.10600587725639343},{"text":"Yeah.","start":825.965,"end":826.465,"sentiment":"neutral","sentiment_score":0.004014639183878899}],"sentiment":"neutral","sentiment_score":-0.19896989821323327,"num_words":21,"start":796.96497,"end":826.465},{"sentences":[{"text":"Okay.","start":826.605,"end":827.085,"sentiment":"neutral","sentiment_score":0.006337412633001804},{"text":"So outside of that, have like, when you originally engaged with the lawyers, did they provide any indication as to how the assets need to be paid?","start":827.085,"end":840.55,"sentiment":"neutral","sentiment_score":-0.012589564512449282},{"text":"Yep.","start":856.225,"end":856.725,"sentiment":"neutral","sentiment_score":-0.14598150551319122},{"text":"Yeah.","start":886.97504,"end":887.34,"sentiment":"neutral","sentiment_score":-0.04797354340553284},{"text":"Yeah.","start":889.9,"end":890.4,"sentiment":"neutral","sentiment_score":-0.007281044498085976}],"sentiment":"neutral","sentiment_score":-0.017252158794191577,"num_words":31,"start":826.605,"end":890.4},{"sentences":[{"text":"Because what's what's the ex's name?","start":890.54004,"end":892.64,"sentiment":"neutral","sentiment_score":-0.004846564387359346},{"text":"Cool.","start":895.34,"end":895.84,"sentiment":"neutral","sentiment_score":0.22550243139266968},{"text":"I like I was I was reading through it.","start":896.54004,"end":897.9,"sentiment":"neutral","sentiment_score":0.2636995017528534},{"text":"Shirley and Lorraine.","start":897.9,"end":902.365,"sentiment":"neutral","sentiment_score":0.048288277039925255},{"text":"Yeah.","start":902.365,"end":902.865,"sentiment":"neutral","sentiment_score":0.059330351650714874}],"sentiment":"neutral","sentiment_score":0.13869568718073425,"num_words":20,"start":890.54004,"end":902.865},{"sentences":[{"text":"I I did note that this yeah.","start":903.245,"end":905.165,"sentiment":"neutral","sentiment_score":0.08050313751612391},{"text":"Cool.","start":905.165,"end":905.665,"sentiment":"neutral","sentiment_score":0.28847742080688477},{"text":"Because essentially speaking, I guess, some of the things that you could do in preparation for everything to settle is a bank account can get set up in the name of the estate.","start":907.885,"end":922.3,"sentiment":"neutral","sentiment_score":0.1009008428364089},{"text":"So you could choose a bank that you want to deal with where when funds do liquidate, the money has somewhere to land because it none none none of the money is going to a person.","start":923.39996,"end":937.055,"sentiment":"neutral","sentiment_score":-0.04764862193001641},{"text":"The money is going to the estate.","start":937.115,"end":939.435,"sentiment":"neutral","sentiment_score":-0.03728491546852248}],"sentiment":"neutral","sentiment_score":0.026254552372154735,"num_words":84,"start":903.245,"end":939.435},{"sentences":[{"text":"It needs to be paid to a bank account in the name of the estate because the will is the governing document.","start":939.435,"end":945.23,"sentiment":"neutral","sentiment_score":0.014922286807136103},{"text":"Anything that gets sold under the will needs to be paid to the estate, and then from there, it gets distributed per whatever probate ends up saying.","start":945.85,"end":954.99,"sentiment":"neutral","sentiment_score":0.001272236583409486},{"text":"It just it depends on what the lawyer done, whether the lawyer's actually doing anything, or whether they haven't done anything.","start":965.865,"end":971.64,"sentiment":"neutral","sentiment_score":-0.15674584394409544},{"text":"Because to my to my knowledge and to where everything I hold, nothing's moved.","start":971.86,"end":977.24,"sentiment":"neutral","sentiment_score":-0.23421405681541987},{"text":"Yes.","start":990.00494,"end":990.50494,"sentiment":"neutral","sentiment_score":-0.2212357223033905}],"sentiment":"neutral","sentiment_score":-0.07563828874160261,"num_words":85,"start":939.435,"end":990.50494},{"sentences":[{"text":"Yep.","start":995.365,"end":995.73,"sentiment":"neutral","sentiment_score":-0.2472988069057465},{"text":"No.","start":997.81,"end":998.31,"sentiment":"negative","sentiment_score":-0.34598907828330994},{"text":"Not at all.","start":999.17,"end":999.99,"sentiment":"neutral","sentiment_score":-0.30763837695121765},{"text":"Even if you wanna even if you wanna cc in myself or me like, that that care inbox, care at Oakview Financial, if you wanna cc us in and say, you know, hey.","start":1009.865,"end":1021.165,"sentiment":"neutral","sentiment_score":-0.07486594355467593},{"text":"These guys were Errol's financial planners.","start":1022.02496,"end":1025.085,"sentiment":"neutral","sentiment_score":-0.15166153758764267}],"sentiment":"neutral","sentiment_score":-0.11128973588347435,"num_words":44,"start":995.365,"end":1025.085},{"sentences":[{"text":"They would like to try you know, they require a certified copy of the of the will to be able to act on on anything blah blah blah blah blah.","start":1026.64,"end":1035.28,"sentiment":"neutral","sentiment_score":-0.13983130678534508},{"text":"Because ultimately speaking, if Errol gave instructions in his will for you to be the executor, I couldn't even speak to that law firm because the law firm has nothing to do with the will unless you signed a document stating that you were happy for me as the executor.","start":1035.28,"end":1053.4249,"sentiment":"neutral","sentiment_score":-0.262420260310173},{"text":"Like, you're the executor.","start":1053.485,"end":1054.5249,"sentiment":"neutral","sentiment_score":-0.027169352862983942},{"text":"You were appointed executor.","start":1054.5249,"end":1055.49,"sentiment":"neutral","sentiment_score":-0.007098698988556862},{"text":"You're happy to actually pass on that executive duty to these people until revoked, then I could talk to them.","start":1055.57,"end":1062.69,"sentiment":"positive","sentiment_score":0.4761439114809036}],"sentiment":"neutral","sentiment_score":-0.07342727960052865,"num_words":108,"start":1026.64,"end":1062.69},{"sentences":[{"text":"It's basically an authority to act, like, written, but there's nothing.","start":1062.69,"end":1067.19,"sentiment":"neutral","sentiment_score":0.009102569215677002},{"text":"Yep.","start":1078.5349,"end":1079.0349,"sentiment":"neutral","sentiment_score":0.019365645945072178},{"text":"Yep.","start":1081.87,"end":1082.37,"sentiment":"neutral","sentiment_score":0.023108184337615967},{"text":"I can pull with crap.","start":1090.03,"end":1091.25,"sentiment":"negative","sentiment_score":-0.7407345175743103},{"text":"Yeah.","start":1111.47,"end":1111.97,"sentiment":"neutral","sentiment_score":0.07397390902042389}],"sentiment":"neutral","sentiment_score":-0.18353139932610488,"num_words":19,"start":1062.69,"end":1111.97},{"sentences":[{"text":"Yeah.","start":1121.71,"end":1122.21,"sentiment":"neutral","sentiment_score":-0.11864443123340608},{"text":"No.","start":1123.39,"end":1123.875,"sentiment":"neutral","sentiment_score":-0.20040257275104523},{"text":"Yeah.","start":1129.955,"end":1130.455,"sentiment":"neutral","sentiment_score":-0.006754167377948761},{"text":"Yeah.","start":1136.275,"end":1136.775,"sentiment":"neutral","sentiment_score":-0.04267451167106629},{"text":"It's can I ask?","start":1138.6599,"end":1141.2999,"sentiment":"neutral","sentiment_score":-0.07681172713637352}],"sentiment":"neutral","sentiment_score":-0.08446532394737005,"num_words":8,"start":1121.71,"end":1141.2999},{"sentences":[{"text":"When you're emailing the law firm, are you emailing, like, the Stephanie lawyer, whatever her name was, her directly?","start":1141.2999,"end":1147.24,"sentiment":"neutral","sentiment_score":-0.044158651444472764},{"text":"Can I suggest look up the fountain like, fountain law and have a look info@fountainlaw.com.au?","start":1149.685,"end":1157.765,"sentiment":"neutral","sentiment_score":0.0037146262203653652},{"text":"I would also put that one into the email and say, hi.","start":1157.765,"end":1161.27,"sentiment":"neutral","sentiment_score":0.07027223023275535},{"text":"Because I have not yet received a a response from Stephanie after multiple emails, could someone please address this file and come back to me with answers?","start":1161.35,"end":1169.99,"sentiment":"neutral","sentiment_score":0.05406028742867487},{"text":"And I would put it that way because that way it turns around because you're theoretically speaking, like, right, if you stopped answering your personal emails, who is gonna answer them for you?","start":1169.99,"end":1179.785,"sentiment":"neutral","sentiment_score":0.07273290498238622}],"sentiment":"neutral","sentiment_score":0.036979107581571025,"num_words":106,"start":1141.2999,"end":1179.785},{"sentences":[{"text":"No one.","start":1179.785,"end":1180.525,"sentiment":"neutral","sentiment_score":-0.2782316505908966},{"text":"But but if I want to get in contact with you and we only corresponded by email, I could cc in your partner and be like, boy.","start":1180.585,"end":1188.265,"sentiment":"neutral","sentiment_score":-0.1049383899403943},{"text":"Haven't heard from Jeff in a while.","start":1188.265,"end":1189.545,"sentiment":"negative","sentiment_score":-0.3588613271713257},{"text":"What's cracking?","start":1189.545,"end":1190.285,"sentiment":"negative","sentiment_score":-0.532056137919426},{"text":"And and and light and light a fire that way.","start":1190.98,"end":1193.86,"sentiment":"neutral","sentiment_score":-0.3067002102732658}],"sentiment":"neutral","sentiment_score":-0.20901965621548393,"num_words":48,"start":1179.785,"end":1193.86},{"sentences":[{"text":"So that's essentially what you're doing this way, except instead of partner, you're going to the boss or to the receptionist, and the receptionist is gonna go, oh, Stephanie.","start":1193.86,"end":1201.7799,"sentiment":"neutral","sentiment_score":-0.0986203972635598},{"text":"You haven't done anything.","start":1201.7799,"end":1202.6599,"sentiment":"negative","sentiment_score":-0.3471805825829506},{"text":"What the hell?","start":1202.6599,"end":1203.14,"sentiment":"negative","sentiment_score":-0.3508307139078776},{"text":"Pull your finger out, and kinda go that way.","start":1203.14,"end":1211.575,"sentiment":"neutral","sentiment_score":-0.18977241549226972},{"text":"Yeah.","start":1211.575,"end":1212.075,"sentiment":"neutral","sentiment_score":-0.08033671975135803}],"sentiment":"neutral","sentiment_score":-0.15411944460609686,"num_words":46,"start":1193.86,"end":1212.075},{"sentences":[{"text":"Yeah.","start":1215.4149,"end":1215.9149,"sentiment":"neutral","sentiment_score":-0.008172163739800453},{"text":"Yeah.","start":1216.95,"end":1217.27,"sentiment":"neutral","sentiment_score":0.01948363706469536},{"text":"I would I would c I would c c or or, like, just send it to Stephanie and to to the info inbox and go from there and just try and push it down that line.","start":1217.27,"end":1227.77,"sentiment":"neutral","sentiment_score":0.0029070216696709394},{"text":"Because I get it.","start":1228.245,"end":1229.285,"sentiment":"neutral","sentiment_score":-0.04802937060594559},{"text":"Like, I'm I'm I'm not a lawyer.","start":1229.285,"end":1230.805,"sentiment":"neutral","sentiment_score":-0.0851561012012618}],"sentiment":"neutral","sentiment_score":-0.013719304844889105,"num_words":49,"start":1215.4149,"end":1230.805},{"sentences":[{"text":"I'm in finance.","start":1230.805,"end":1231.525,"sentiment":"neutral","sentiment_score":-0.04885924234986305},{"text":"I I I get 700 emails a day, and there are days where, you know, I have three days off and I come back and it's a thousand emails.","start":1231.525,"end":1237.765,"sentiment":"neutral","sentiment_score":-0.05296592080387576},{"text":"And I'm like, oh, cool.","start":1237.765,"end":1238.965,"sentiment":"neutral","sentiment_score":0.0725520184263587},{"text":"Cool.","start":1238.965,"end":1239.125,"sentiment":"neutral","sentiment_score":0.2830224633216858},{"text":"Cool.","start":1239.125,"end":1239.625,"sentiment":"neutral","sentiment_score":0.17792412638664246}],"sentiment":"neutral","sentiment_score":-0.022022634577483702,"num_words":39,"start":1230.805,"end":1239.625},{"sentences":[{"text":"So I I I get the the issue of having emails come out of your out of everywhere.","start":1239.765,"end":1251.1699,"sentiment":"neutral","sentiment_score":-0.1742988402644793},{"text":"Yeah.","start":1253.11,"end":1253.61,"sentiment":"neutral","sentiment_score":0.06394468247890472},{"text":"Yeah.","start":1255.4299,"end":1255.9299,"sentiment":"neutral","sentiment_score":0.017247170209884644},{"text":"Yeah.","start":1269.8551,"end":1270.3551,"sentiment":"neutral","sentiment_score":-0.005813229829072952},{"text":"No.","start":1270.415,"end":1270.915,"sentiment":"neutral","sentiment_score":-0.08948875963687897}],"sentiment":"neutral","sentiment_score":-0.14324951188808138,"num_words":22,"start":1239.765,"end":1270.915},{"sentences":[{"text":"So there there is the option if you should so wish yourself or the estate, any of the girls, women, ladies, the sisters, can engage us and we can talk about, you know, when the estate does settle, with the amount of money that's going towards each of you, whether you wanna look at putting a financial plan in place for you guys personally to deal with it.","start":1271.97,"end":1294.0951,"sentiment":"neutral","sentiment_score":0.19792509320027687},{"text":"But outside of that, Errol was our client.","start":1294.0951,"end":1296.915,"sentiment":"neutral","sentiment_score":0.0387839637696743},{"text":"Errol's the one that we dealt with.","start":1296.9751,"end":1298.915,"sentiment":"neutral","sentiment_score":0.02840283646115235},{"text":"At this point, like, our hands are tied.","start":1299.08,"end":1301.0,"sentiment":"neutral","sentiment_score":-0.020946393720805645},{"text":"We kind of just try and ease the process through as much as possible after one of our clients passes unless we had involvement beforehand.","start":1301.0,"end":1309.58,"sentiment":"neutral","sentiment_score":0.045796756148338315}],"sentiment":"neutral","sentiment_score":0.12883918669781294,"num_words":116,"start":1271.97,"end":1309.58},{"sentences":[{"text":"Like, I've been in the industry again for over ten years.","start":1309.88,"end":1312.655,"sentiment":"neutral","sentiment_score":-0.03095359236679294},{"text":"So sometimes I do have clients who know they're gonna pass, they bring their family in, and we have, like, a full generational wealth transfer type of plan put together, and that happens.","start":1312.655,"end":1321.475,"sentiment":"neutral","sentiment_score":0.06977696626475363},{"text":"But in this situation, it was we did know that he was gonna pass.","start":1322.015,"end":1325.215,"sentiment":"neutral","sentiment_score":-0.011908810585737228},{"text":"He obviously passed very quickly or quicker than quicker than we were anticipating.","start":1325.215,"end":1330.49,"sentiment":"neutral","sentiment_score":0.012073192082775326},{"text":"Yeah.","start":1332.87,"end":1333.37,"sentiment":"neutral","sentiment_score":-0.02524865046143532}],"sentiment":"neutral","sentiment_score":0.02676569262661764,"num_words":72,"start":1309.88,"end":1333.37},{"sentences":[{"text":"Yes.","start":1335.11,"end":1335.61,"sentiment":"neutral","sentiment_score":-0.07679654657840729},{"text":"Yeah.","start":1341.685,"end":1342.185,"sentiment":"neutral","sentiment_score":-0.06346078217029572},{"text":"Absolutely.","start":1359.73,"end":1360.23,"sentiment":"positive","sentiment_score":0.5627533197402954},{"text":"The second the second I have the certified will, I can tell you everything.","start":1360.2899,"end":1363.9099,"sentiment":"neutral","sentiment_score":0.14770246616431645},{"text":"I can tell you balances.","start":1363.97,"end":1365.0299,"sentiment":"neutral","sentiment_score":0.11309911161661149}],"sentiment":"neutral","sentiment_score":0.13890118524432182,"num_words":22,"start":1335.11,"end":1365.0299},{"sentences":[{"text":"I can tell you how high, how far, what we've done in in the past.","start":1365.33,"end":1369.765,"sentiment":"neutral","sentiment_score":0.28190306524435677},{"text":"I can tell you each decision he made.","start":1369.765,"end":1371.765,"sentiment":"neutral","sentiment_score":0.26634494215250015},{"text":"I can read you file notes.","start":1371.765,"end":1373.205,"sentiment":"neutral","sentiment_score":0.18278583387533823},{"text":"I can everything's open to you, you and you only.","start":1373.205,"end":1377.145,"sentiment":"neutral","sentiment_score":0.14925256371498108},{"text":"Absolutely.","start":1397.435,"end":1397.935,"sentiment":"neutral","sentiment_score":0.058887779712677}],"sentiment":"neutral","sentiment_score":0.22518584839999675,"num_words":40,"start":1365.33,"end":1397.935},{"sentences":[{"text":"The account.","start":1411.37,"end":1412.03,"sentiment":"neutral","sentiment_score":-0.15308614075183868},{"text":"Yeah.","start":1415.93,"end":1416.43,"sentiment":"neutral","sentiment_score":-0.15033315122127533},{"text":"Yeah.","start":1417.37,"end":1417.87,"sentiment":"neutral","sentiment_score":-0.094891756772995},{"text":"Yeah.","start":1432.075,"end":1432.53,"sentiment":"neutral","sentiment_score":-0.0358869731426239},{"text":"Yeah.","start":1434.61,"end":1435.11,"sentiment":"neutral","sentiment_score":-0.008430955931544304}],"sentiment":"neutral","sentiment_score":-0.09928585309535265,"num_words":6,"start":1411.37,"end":1435.11},{"sentences":[{"text":"Well, the I can tell you now that the account is frozen because it is it's got a deceased estate flag.","start":1435.49,"end":1442.63,"sentiment":"neutral","sentiment_score":-0.002485820314004307},{"text":"So for anyone to be able to get the money, they have to go through the estate claim, which means the submission of documents, blah blah blah to be able to get the money.","start":1442.6901,"end":1454.2849,"sentiment":"neutral","sentiment_score":-0.006580466294989866},{"text":"Yeah.","start":1454.585,"end":1454.905,"sentiment":"neutral","sentiment_score":-0.024793287739157677},{"text":"So it's it's it's not like it's a easy process to be able to obtain.","start":1454.905,"end":1458.6649,"sentiment":"neutral","sentiment_score":-0.10614254847168922},{"text":"It's just they have to, yeah, go through and do it.","start":1458.6649,"end":1461.245,"sentiment":"neutral","sentiment_score":-0.041447255591099914}],"sentiment":"neutral","sentiment_score":-0.02864377325537001,"num_words":82,"start":1435.49,"end":1461.245},{"sentences":[{"text":"Okay.","start":1466.57,"end":1467.07,"sentiment":"neutral","sentiment_score":0.23755812644958496},{"text":"Yep.","start":1474.1699,"end":1474.6699,"sentiment":"neutral","sentiment_score":0.1368364244699478},{"text":"Yes.","start":1478.3651,"end":1478.8651,"sentiment":"neutral","sentiment_score":0.05218364670872688},{"text":"No.","start":1483.3251,"end":1483.805,"sentiment":"neutral","sentiment_score":-0.0910690426826477},{"text":"That's okay.","start":1483.805,"end":1484.785,"sentiment":"neutral","sentiment_score":-0.027172333560884}],"sentiment":"neutral","sentiment_score":0.04686074797064066,"num_words":6,"start":1466.57,"end":1484.785},{"sentences":[{"text":"And look.","start":1484.925,"end":1485.645,"sentiment":"neutral","sentiment_score":-0.00575428968295455},{"text":"When when we do when we do have a full conversation, you will have to pass security.","start":1485.645,"end":1489.745,"sentiment":"neutral","sentiment_score":-0.029562980265301818},{"text":"Like, today, no security because I haven't told you anything that could be used.","start":1490.4299,"end":1496.21,"sentiment":"neutral","sentiment_score":-0.03559266243662153},{"text":"Yeah.","start":1508.265,"end":1508.765,"sentiment":"neutral","sentiment_score":0.029185764491558075},{"text":"Cool.","start":1511.705,"end":1512.205,"sentiment":"positive","sentiment_score":0.4918332099914551}],"sentiment":"neutral","sentiment_score":-0.014038786957306522,"num_words":35,"start":1484.925,"end":1512.205},{"sentences":[{"text":"Yeah.","start":1523.4501,"end":1523.9501,"sentiment":"positive","sentiment_score":0.3508438169956207},{"text":"Amazing.","start":1524.3301,"end":1524.81,"sentiment":"positive","sentiment_score":0.5426095724105835},{"text":"Well, I will let you go and enjoy your afternoon.","start":1524.81,"end":1527.0701,"sentiment":"positive","sentiment_score":0.45114811062812804},{"text":"That's fun.","start":1532.145,"end":1540.485,"sentiment":"neutral","sentiment_score":0.11473748460412025},{"text":"Which which car club?","start":1543.8251,"end":1545.765,"sentiment":"neutral","sentiment_score":0.024667254299856722}],"sentiment":"neutral","sentiment_score":0.3185043601163973,"num_words":18,"start":1523.4501,"end":1545.765},{"sentences":[{"text":"Yep.","start":1551.64,"end":1552.14,"sentiment":"neutral","sentiment_score":0.05626832693815231},{"text":"Like, we are customs car club, or is it, like, Ford?","start":1559.8,"end":1564.705,"sentiment":"neutral","sentiment_score":-0.008696413852951742},{"text":"Specifically, a Holden?","start":1567.4049,"end":1568.5449,"sentiment":"neutral","sentiment_score":-0.009059631576140722},{"text":"Yeah.","start":1569.1649,"end":1569.6649,"sentiment":"neutral","sentiment_score":0.022422540932893753},{"text":"Yep.","start":1572.445,"end":1572.945,"sentiment":"neutral","sentiment_score":0.12537121772766113}],"sentiment":"neutral","sentiment_score":0.0047778022639891685,"num_words":17,"start":1551.64,"end":1572.945},{"sentences":[{"text":"Yep.","start":1583.7301,"end":1583.81,"sentiment":"neutral","sentiment_score":0.09420030564069748},{"text":"Oh, I was raised by a few of them.","start":1583.81,"end":1585.99,"sentiment":"neutral","sentiment_score":0.056248996406793594},{"text":"I was raised by a few of them.","start":1587.0901,"end":1588.79,"sentiment":"neutral","sentiment_score":0.05375675577670336},{"text":"Oh.","start":1601.4751,"end":1601.9751,"sentiment":"neutral","sentiment_score":0.06379777193069458},{"text":"Yep.","start":1610.94,"end":1611.44,"sentiment":"neutral","sentiment_score":0.018411368131637573}],"sentiment":"neutral","sentiment_score":0.05563522297888994,"num_words":20,"start":1583.7301,"end":1611.44},{"sentences":[{"text":"Yeah.","start":1614.7,"end":1615.2,"sentiment":"neutral","sentiment_score":-0.1330881118774414},{"text":"No.","start":1635.73,"end":1635.89,"sentiment":"neutral","sentiment_score":-0.16038820147514343},{"text":"That's fair enough.","start":1635.89,"end":1636.87,"sentiment":"neutral","sentiment_score":-0.04877976576487223},{"text":"Oh, Errol obviously picked a good bloke.","start":1637.01,"end":1639.1901,"sentiment":"positive","sentiment_score":0.46504220366477966},{"text":"You mean finish finish drinking my five hour old cold coffee?","start":1650.505,"end":1654.105,"sentiment":"neutral","sentiment_score":0.25518000396815216}],"sentiment":"neutral","sentiment_score":0.2444547764633013,"num_words":23,"start":1614.7,"end":1654.105},{"sentences":[{"text":"Sounds good.","start":1654.105,"end":1654.845,"sentiment":"positive","sentiment_score":0.6142586469650269},{"text":"You have a good one, Jeff.","start":1659.4249,"end":1660.4648,"sentiment":"positive","sentiment_score":0.6747947434584299},{"text":"I'll talk soon.","start":1660.4648,"end":1661.3649,"sentiment":"positive","sentiment_score":0.4772612353165944},{"text":"You too.","start":1663.3448,"end":1664.065,"sentiment":"positive","sentiment_score":0.4168531000614166},{"text":"Bye.","start":1664.065,"end":1664.565,"sentiment":"neutral","sentiment_score":0.243340402841568}],"sentiment":"positive","sentiment_score":0.5561511473996299,"num_words":14,"start":1654.105,"end":1664.565}]}}]},{"alternatives":[{"transcript":"Hello? Go up. 1 35 3. The same. Thank you. Yeah. Good. How are you? I'm just pulling the driveway. Can you just give me a second? Hang on. Hello? Hello, Risa. How are you? Hello? Good. Good. Good. Just getting home, so that's alright. Alright. What can I do for you? Yep. Oh, no. Well, I'm his executive. So I was the executive. So so I'm just trying to sort things out, and and as I was saying, like I said, the other day in the email, unfortunately, I mean, I think the solicitor here, Errol, employed in the first place to do, you know, his will and all that. I don't know what's going on, but she doesn't seem to reply to emails at the moment. So and I can't provide any more than that. I'm I'm to the point where now I might make an email to the Victorian law ombudsman and send an email and go, what can I do about this? Because it's a bit of a bit of a pain in the ass. And so we've so, yeah, we've paid for all Errol's funeral. Yep. Everything's money's coming out. Like, we're all like, between our sister and myself, we pay for a fair bit at the moment. Unfortunately, we're not seeing any recouping anything from it yet, which I'm not worried about at the moment, but, you know, I just wanna get this estate tied up and, you know, sorted sorted out more than anything. So No. No. Well okay. So I'll tell you a little story. Just before Errol passed away, there is a about six weeks, eight weeks before Errol passed away, His girlfriend at the time kicked him out. And the unfortunate thing is she kicked him out, and he just basically and I'm not Errol. I've known Errol since I was seven year old. And he just walks away and goes, you know what? I can always rebuild. But he left a lot of his stuff there, which was a lot of personal a lot it's it's not a monetary thing. It's a personal thing. It's it's stuff that his mom and dad left him. Yeah? Momentous. Yeah. That's the world. Anyway, so they left left left left there and, you know, presence of people who brought him in the Lego, like, he's a mad Lego collector. And then he walked away, and he moved up to his sister's place. He managed to move everything up there. And the problem was with his will, and this is where the probate side of things come into play, was that he tried to change his will two weeks before he passed away. So and and they call it call it co coincidentals that he then tried tried to change his will to actually get her off the will. Okay? So when I went there and spoke to the solicitor, and I said to him, we explained what went on and it went through the whole lot. They went, well, right, we'll go through it all, and we'll put it all in. And it was in his handwriting, get it all. And we got all handwriting matches and everything like that. It was all verified and everything like that. And that's as far as I've ever got from this thing. Now one of the big things about my my and like I said, it's not a monetary. I'm not worried with the money for sort of things. It's it's more the worry about the personal, you know, like I said, mementos is what we said that his ex still had. I have to have them pulled out and then brought brought down to it, but then the ex is lied and carried on. And, apparently, I don't know what's going on with this because he bought a car for his for his ex as well. So he bought a car for it for and I don't know what's going on, whether that's been seized or what's going on. I've gotta ring re ring Nissan Finance and sort that out because, well, obviously, I'll stop payments on that because it's not coming out of my pocket to pay for his ex girlfriend's car. Mhmm. So so and that's the main there's a lot of stuff in there which we which we're trying to sort out, but then I'm going, well, solicitor needs to get on contact with me and speak to me. Not not you know, even in just a reply to an email saying, hey. Look. Probate hasn't gone through yet. But I've sent an email three months ago that haven't been replied to, which is making a bit strange to me. And I've run her several times, and now they're blocking me. Well, not blocked. I shouldn't say blocking me. It's not the word. They're they're not picking up the phone, which they say that it must be screaming my calls. So which is a bit rude in itself. Do you know what I mean? Like, I'm a client as much as anyone. Do you know what I mean? And it's, you know, you don't pick and you don't pick and choose who your bloody clients are. You just gotta run with the deal. You know what I mean? So and it's a bit of a bit of a bit of a thing. So I've got now you know, I've been paying his insurance on his work kit, on his car, on his own car, which I I wanted to sell as part of the estate as well, but I can't sell it yet because I don't know what's going on. So which would then lead to you guys in limbo too. You know what I mean? Like, I don't have you guys had any contact with Fountain Laurel? No? Yeah. It's a pain in the ass. Yeah. I've I've closed all these. The bank accounts have done all the right things to make sure all the stuff wasn't getting moved around. You know, everything was sorted out before the state, and I haven't heard boo. So, yeah, it drives me nuts. So, anyway, that's not your concern. Bowden Law. Bowden Law. Yeah. Yep. I carry them down. Yep. Yeah. You're saying that. That's right. That's right. I am from Queensland. I live in Queensland. Yeah. I always thought they got weird place in living here. No. No. It's still active. It's just it's I think what it is, to be honest, is I think this Stephanie Scott is the solicitor I've been dealing with, has too much on her plate. Okay? And then I think there's a lot of things where, like, I would have so when I passed away, we had to pay for a funeral, obviously, and we come out of his sister, like, we had money in a working camp, but then we've been waiting for that to come back. You know what I mean? Like, she has yes. Of course, you know, quite $5, $5. You know, we organized everything else. We all shipped in and all these close mates chipped in and and done a service for him and all that kind of stuff. But then nothing's and they got and then the receipt oh, so Stephanie said you wanna you to Shirley. She goes, oh, you just dropped this receipt in. So she won't drive all the way for you know, Shirley, who's Errol's sister, lives all the way in Albury Wodonga. So Albury Wodonga is in Melbourne. It's 5.5 one way. Okay? So surely happened to be going down there. So look, I'll drop it in. I've got the receipt in. When and we heard it. Is it what's going on with it? And they said, oh, what you'll hear from us very soon. I'll go from that. Drop the receipt in and drive all the way back to Buddy Aubrey Wodonga, which is, you know, like I know. It's a it's a long way. See what I mean? So and then when I was just passed away, I mean, Shirley and myself drove all the way down to I flew to Wodonga and drove from Orwigwodonga to Melbourne. Hoped in the car and drove all the way back to Orwigwodonga that night, which is ten hour ten half hours in all around trip. So but that's what it comes down to at the end of the day. You know what I mean? So but but it's holding everyone up. I just like unless short of me physically flying to Melbourne to go sort this out physically, which it won't be pretty if it goes in that path, which you I'm not saying like that, but it's it's not gonna be very pretty where I'll go through it because it'll be sorted out within a day. But the problem we got is I'm trying to find out. I'm trying to be cordial about it without being aggressive about it, trying to get it sorted. So I'm going well, you know, need to sort it out. And emails I replied to I I replied to all the emails he's ever sent to me within twenty four hours. Yeah. Well, I I normally do it within twenty four hours because I myself, but then she hasn't hasn't done hasn't replied to my emails or I wrote back to her at all. And I've asked questions, and I'm like, I'm still waiting to hear from them. So I'm better I'm better sending another email because I've been paying like I said, I've been paying insurance for all. So I'm sending the receipt through soon and going, what's going on? Otherwise, I'll be calling I'm gonna be speaking to the Victorian law on this one about the lack of effort, the lack of communication in this case. So I'll make sure of it. So they're they're sorry you'll come down on it, so go from there. Hello? Yep. Yep. Yep. Yep. That's exactly right. You're you're on the money, Lalisa. I got I got that on the day I went down there because I said I'm not walking in here unless you got one for me. Because as far as I'm concerned, I wanna talk to you with something at least that I could show people, and and I've got it in my hand. I'm I'm one of these guys who's breathing that. So anyway. You think so? Mhmm. Well, I can I'll get you a certified copy of my license if you like. I'm in Queensland, so I'm not very far away from where you guys are. I think you're in Volta, aren't you? Yeah. So there you go. So I could actually probably get that. I can get that. I'll get a JP to sign that certification. I can do that. We got JP down the road. Right. Right? Rochelle South. Springwood. Well, actually, I just just think it I think next week, I'm down the Gold Coast, actually, down in Southport. Because I travel for for work. I'm a I'm a I'm a technical trainer for a company, so I go from place to place. So I'm often down you know, after two weeks ago, I was out actually in New in Tweed Heads. So yeah. But I do I do from Tweed Heads to Brisbane River. That's my my route. Oh, that that's it. I love you guys. I wish I could work from home. I can't get but listen, I can I can get it? If you want, I'll get a certified copy of my license certified by JP. I've got JP's at work, I think, if I remember rightly. I can then I can then go send it through I was trying to say fax. I'm I sound hold on. I don't wanna say fax. It's just an email. I can send that through to you. Oh, okay. Yeah. I'll still deal with taxes. So but that's that's all I can see that through to you. So then, at least, then you've got two pieces of evidence, and then we're just waiting on the will. And this is a problem. This is the issue I've got. I've I've asked for a certified copy of the will. And I've asked for the time line on the probate to find out what's going on. And and like I said, that's been both my emails, and nothing's been responded. So No. Because we were gonna contest it a little bit in the fact that we wanted the stuff back, and we wanted to go through probate because, originally, it had on that wheel. And if you see that copy that's been sent to you, there's got the x there getting most getting a majority of it, which I said no because we don't think she deserves that. And this is the issue I've got. So so it's more about his sisters. I'm more I'm not worried about money. I don't care anything about that, but I'm more worried about his sisters. You know what I mean? Because, you know, there's also also a brother, only brother we've had. And I'd rather see them get the majority of the money. So yeah. Felicia, Eric. Lorraine? That's all that's associated with this. Yep. Mhmm. If I get down. Yep. Yep. Yeah. So I was I I'm I'm I was under the assumption that the lawyer had an account already set up for that. But I guess I can probably go ahead and set set that up. And yeah. That's Mhmm. No. And that's that's exactly I mean, it's it's and to be honest, Laura, so so next week is six months and zero's past, and I thought this would have been sorted out by the six months mark. And and everyone everything will have been done, but I haven't heard anything, and this is sort of giving me the shit. So sorry because you just give me the shit. And but I what I'm gonna do is I'll go shoot the scene, and I'll shoot an email off to off to them again tomorrow and see what happens. I can't do it tomorrow. Yep. No. No. No. I know. No. I know exactly why you all made me Exactly. It was a, because a his sisters weren't talking too well before they passed before he passed, and and we've been best mates for every and I know exactly what his wishes were, Jeremy. We spoke about it long and hard before he passed away. And so I I just wanna I wanna do the right thing. I just wanna do the right that's the big thing. I just wanna do the right thing. I'm sick of this lawyer. And like I said, it's it's getting to the point where I I said to my missus, I said I might be taking some time off and find the mail yet. I said, I won't be very happy when I get there right now. So I because I'll just sit there until I get what I want, unfortunately. But that's I'll I'll shoot that little letter off tonight. I'll cc you in anyway because I'll I'll see if I can get something sorted out and put it, yeah, at care. And that way then you guys can see what's going on. I don't promise anything, but I will send you a certified copy of my license. So then at least you know everything's been done the right way. Yeah. I thought I thought, to be honest, or at least it would've it would've been done by now. You know? So, unfortunately, but it hasn't hasn't moved. So Yep. Yes. Yes. Exactly. No. Exactly. No. No. No. No. No. No. No. No. I I I said last time in the email, I said I would like a response within seventy two hours. That didn't that that's six three months ago. Yeah. So so that's just Mhmm. Oh, no. So I'll get I'll get I I don't get it. I don't get it. That volume, but I get I'll still get it. Yeah. You wanna take a couple of days off. It's it's easier over 200 emails. Anyway, you know what I mean? So I know I know I know what you're saying. So I might do that actually and see if we get this thing moving at least because it's driving. So it must be driving you guys nuts and stuff like that. Why I've got you a risk? Was there any fees we need to pay you guys? Is there anything like that at all? Or no. It's fine. Yep. Not at all. Mhmm. Yeah. Yeah. Quick quicker than what we thought. We we thought he saw that a little while. Yes. I but but that's unfortunate. Look. It's it's it's natural to face down at the end of the day. So but what what I'll do is also and I I know you probably can't tell me the the the the balance of what it is, But, obviously, if I send a few things through, I might be able to see what the balance is. Just so I've got it for a record when it's when it's getting sorted out. That's alright. You got it? Okay. Yeah. No. That's exactly that's that's what I like to do because the reason why is I know he pulled money out before he passed away out of his super because he was he needed to pay things off and and that's what he did. Pay things off and sort himself out and had a bit of a good time before he passed, which I said, mate, you can't take it when you're gone, so you might as well let you do it. You know? Do what he has to do. And and and but I was like, I don't know what the balances and I was worried about his expert getting hold of any of the the remaining money money trees that are in. Very things that it sounds and stuff like that. Yes. I'm I'm just worried about that kind of stuff, you know, because I know what she's like. She's she's very much of a money hungry person who's more worried about the I don't know how to recite the the social etiquette and more worried about, you know, paying off a house or or anything like that. You know? The status of of status of it, you know. So that's alright. Yep. That's good. Yep. That's alright. Oh, that's alright. Let's do the thing. Well, thank you very much for the phone call. And we'll that's alright. I'll I'll get that I'll show that a license side of things with a JP, and I'll get that certified sent off to you, scanned and sent to you. So that way, then at least you got to know who it is. And then, you know, you're not talking to some random person on the phone. That's that's alright. No. That's alright. I I I agree. No. I agree 100%. You know what I mean? So by all means, that's just, you know, you're talking monetary values and personal information and stuff like that. It's not not just a person who just walks in off the street. You know what I mean? So yeah. That's alright. I walking off the street. You know what I mean? So that's alright. I understand that. So perfect. Lovely. Okay. Right. Right. Listen. I'll I'll I'll figure that stuff through anyway. I've got you I think I've got your email. You sent me an email, so I've got your email now. So all goes from there. Perfect. Okay. Oh, no. I'm gonna go pack up for work for tomorrow, so I'm gonna do that. So that's alright. It's always away. It's always away. That's alright. I got I got I got a car club meeting tonight, so there's another thing I gotta do. So I'm only home for about two two hours, and I'm back out again. So yeah. So that's all. I I was I'm holding, so I got an excess I got an extra hold. So I've got a car club meeting tonight. I've gotta pick up stuff for work tomorrow. I've gotta rearrange trials, get stuff out of the shed, take it, get ready for work. Oh, no. No. No. It's a FXS J Holden. So you look up at Jay Holmes or something. Yeah. Early Holmes. So that's the part of. So I was working on them yesterday with Mike. So I'm I'm mechanic by trade. So mechanic auto electric and diesel for the by trade. So I train mechanics. That's what I do for living. I train mechanics for living. So I've been also hey? Yeah. Well, a lot of train, anyway, from from, like I said, in in the City River to Tweed Heads out to as far as Ipswich, Gatton, and Burna, and then that's my route. So I I'm also the car club's main mechanic. So I've got about four or five people's cars off beeps. So I'm always doing something with someone. But I I don't have five minutes to sit here and stop. I just got I I thought what I work on where I work in yesterday. I got four cars yesterday I worked on. And then on Sunday Sunday, I worked in a car. Trudged the car show on Saturday up at Kempee, so I don't stop. I'm I'm always moving. So so yeah. I'll get I'll get things done, though. That's it. That's it. That's it. I'll I'll wait till you go, Larissa. You have a lovely afternoon, and enjoy yourself. I'm gonna go sit down and put your feet up and have a wine and watch the sunrise or something like that. Yeah. That's good. That's right. Yeah. That's the best. Sounds like a nice. Okay then. Thank you, Larissa. You have a lovely day. See you. 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Go up. 1 35 3. The same. Thank you.\n\nYeah. Good. How are you? I'm just pulling the driveway. Can you just give me a second?\n\nHang on. Hello? Hello, Risa. How are you? Hello?\n\nGood. Good. Good. Just getting home, so that's alright. Alright.\n\nWhat can I do for you? Yep. Oh, no. Well, I'm his executive. So I was the executive.\n\nSo so I'm just trying to sort things out, and and as I was saying, like I said, the other day in the email, unfortunately, I mean, I think the solicitor here, Errol, employed in the first place to do, you know, his will and all that. I don't know what's going on, but she doesn't seem to reply to emails at the moment. So and I can't provide any more than that. I'm I'm to the point where now I might make an email to the Victorian law ombudsman and send an email and go, what can I do about this? Because it's a bit of a bit of a pain in the ass.\n\nAnd so we've so, yeah, we've paid for all Errol's funeral. Yep. Everything's money's coming out. Like, we're all like, between our sister and myself, we pay for a fair bit at the moment. Unfortunately, we're not seeing any recouping anything from it yet, which I'm not worried about at the moment, but, you know, I just wanna get this estate tied up and, you know, sorted sorted out more than anything.\n\nSo No. No. Well okay. So I'll tell you a little story. Just before Errol passed away, there is a about six weeks, eight weeks before Errol passed away, His girlfriend at the time kicked him out.\n\nAnd the unfortunate thing is she kicked him out, and he just basically and I'm not Errol. I've known Errol since I was seven year old. And he just walks away and goes, you know what? I can always rebuild. But he left a lot of his stuff there, which was a lot of personal a lot it's it's not a monetary thing.\n\nIt's a personal thing. It's it's stuff that his mom and dad left him. Yeah? Momentous. Yeah.\n\nThat's the world. Anyway, so they left left left left there and, you know, presence of people who brought him in the Lego, like, he's a mad Lego collector. And then he walked away, and he moved up to his sister's place. He managed to move everything up there. And the problem was with his will, and this is where the probate side of things come into play, was that he tried to change his will two weeks before he passed away.\n\nSo and and they call it call it co coincidentals that he then tried tried to change his will to actually get her off the will. Okay? So when I went there and spoke to the solicitor, and I said to him, we explained what went on and it went through the whole lot. They went, well, right, we'll go through it all, and we'll put it all in. And it was in his handwriting, get it all.\n\nAnd we got all handwriting matches and everything like that. It was all verified and everything like that. And that's as far as I've ever got from this thing. Now one of the big things about my my and like I said, it's not a monetary. I'm not worried with the money for sort of things.\n\nIt's it's more the worry about the personal, you know, like I said, mementos is what we said that his ex still had. I have to have them pulled out and then brought brought down to it, but then the ex is lied and carried on. And, apparently, I don't know what's going on with this because he bought a car for his for his ex as well. So he bought a car for it for and I don't know what's going on, whether that's been seized or what's going on. I've gotta ring re ring Nissan Finance and sort that out because, well, obviously, I'll stop payments on that because it's not coming out of my pocket to pay for his ex girlfriend's car.\n\nMhmm. So so and that's the main there's a lot of stuff in there which we which we're trying to sort out, but then I'm going, well, solicitor needs to get on contact with me and speak to me. Not not you know, even in just a reply to an email saying, hey. Look. Probate hasn't gone through yet.\n\nBut I've sent an email three months ago that haven't been replied to, which is making a bit strange to me. And I've run her several times, and now they're blocking me. Well, not blocked. I shouldn't say blocking me. It's not the word.\n\nThey're they're not picking up the phone, which they say that it must be screaming my calls. So which is a bit rude in itself. Do you know what I mean? Like, I'm a client as much as anyone. Do you know what I mean?\n\nAnd it's, you know, you don't pick and you don't pick and choose who your bloody clients are. You just gotta run with the deal. You know what I mean? So and it's a bit of a bit of a bit of a thing. So I've got now you know, I've been paying his insurance on his work kit, on his car, on his own car, which I I wanted to sell as part of the estate as well, but I can't sell it yet because I don't know what's going on.\n\nSo which would then lead to you guys in limbo too. You know what I mean? Like, I don't have you guys had any contact with Fountain Laurel? No? Yeah.\n\nIt's a pain in the ass. Yeah. I've I've closed all these. The bank accounts have done all the right things to make sure all the stuff wasn't getting moved around. You know, everything was sorted out before the state, and I haven't heard boo.\n\nSo, yeah, it drives me nuts. So, anyway, that's not your concern. Bowden Law. Bowden Law. Yeah.\n\nYep. I carry them down. Yep. Yeah. You're saying that.\n\nThat's right. That's right. I am from Queensland. I live in Queensland. Yeah.\n\nI always thought they got weird place in living here. No. No. It's still active. It's just it's I think what it is, to be honest, is I think this Stephanie Scott is the solicitor I've been dealing with, has too much on her plate.\n\nOkay? And then I think there's a lot of things where, like, I would have so when I passed away, we had to pay for a funeral, obviously, and we come out of his sister, like, we had money in a working camp, but then we've been waiting for that to come back. You know what I mean? Like, she has yes. Of course, you know, quite $5, $5.\n\nYou know, we organized everything else. We all shipped in and all these close mates chipped in and and done a service for him and all that kind of stuff. But then nothing's and they got and then the receipt oh, so Stephanie said you wanna you to Shirley. She goes, oh, you just dropped this receipt in. So she won't drive all the way for you know, Shirley, who's Errol's sister, lives all the way in Albury Wodonga.\n\nSo Albury Wodonga is in Melbourne. It's 5.5 one way. Okay? So surely happened to be going down there. So look, I'll drop it in.\n\nI've got the receipt in. When and we heard it. Is it what's going on with it? And they said, oh, what you'll hear from us very soon. I'll go from that.\n\nDrop the receipt in and drive all the way back to Buddy Aubrey Wodonga, which is, you know, like I know. It's a it's a long way. See what I mean? So and then when I was just passed away, I mean, Shirley and myself drove all the way down to I flew to Wodonga and drove from Orwigwodonga to Melbourne. Hoped in the car and drove all the way back to Orwigwodonga that night, which is ten hour ten half hours in all around trip.\n\nSo but that's what it comes down to at the end of the day. You know what I mean? So but but it's holding everyone up. I just like unless short of me physically flying to Melbourne to go sort this out physically, which it won't be pretty if it goes in that path, which you I'm not saying like that, but it's it's not gonna be very pretty where I'll go through it because it'll be sorted out within a day. But the problem we got is I'm trying to find out.\n\nI'm trying to be cordial about it without being aggressive about it, trying to get it sorted. So I'm going well, you know, need to sort it out. And emails I replied to I I replied to all the emails he's ever sent to me within twenty four hours. Yeah. Well, I I normally do it within twenty four hours because I myself, but then she hasn't hasn't done hasn't replied to my emails or I wrote back to her at all.\n\nAnd I've asked questions, and I'm like, I'm still waiting to hear from them. So I'm better I'm better sending another email because I've been paying like I said, I've been paying insurance for all. So I'm sending the receipt through soon and going, what's going on? Otherwise, I'll be calling I'm gonna be speaking to the Victorian law on this one about the lack of effort, the lack of communication in this case. So I'll make sure of it.\n\nSo they're they're sorry you'll come down on it, so go from there. Hello? Yep. Yep. Yep.\n\nYep. That's exactly right. You're you're on the money, Lalisa. I got I got that on the day I went down there because I said I'm not walking in here unless you got one for me. Because as far as I'm concerned, I wanna talk to you with something at least that I could show people, and and I've got it in my hand.\n\nI'm I'm one of these guys who's breathing that. So anyway. You think so? Mhmm. Well, I can I'll get you a certified copy of my license if you like.\n\nI'm in Queensland, so I'm not very far away from where you guys are. I think you're in Volta, aren't you? Yeah. So there you go. So I could actually probably get that.\n\nI can get that. I'll get a JP to sign that certification. I can do that. We got JP down the road. Right.\n\nRight? Rochelle South. Springwood. Well, actually, I just just think it I think next week, I'm down the Gold Coast, actually, down in Southport. Because I travel for for work.\n\nI'm a I'm a I'm a technical trainer for a company, so I go from place to place. So I'm often down you know, after two weeks ago, I was out actually in New in Tweed Heads. So yeah. But I do I do from Tweed Heads to Brisbane River. That's my my route.\n\nOh, that that's it. I love you guys. I wish I could work from home. I can't get but listen, I can I can get it? If you want, I'll get a certified copy of my license certified by JP.\n\nI've got JP's at work, I think, if I remember rightly. I can then I can then go send it through I was trying to say fax. I'm I sound hold on. I don't wanna say fax. It's just an email.\n\nI can send that through to you. Oh, okay. Yeah. I'll still deal with taxes. So but that's that's all I can see that through to you.\n\nSo then, at least, then you've got two pieces of evidence, and then we're just waiting on the will. And this is a problem. This is the issue I've got. I've I've asked for a certified copy of the will. And I've asked for the time line on the probate to find out what's going on.\n\nAnd and like I said, that's been both my emails, and nothing's been responded. So No. Because we were gonna contest it a little bit in the fact that we wanted the stuff back, and we wanted to go through probate because, originally, it had on that wheel. And if you see that copy that's been sent to you, there's got the x there getting most getting a majority of it, which I said no because we don't think she deserves that. And this is the issue I've got.\n\nSo so it's more about his sisters. I'm more I'm not worried about money. I don't care anything about that, but I'm more worried about his sisters. You know what I mean? Because, you know, there's also also a brother, only brother we've had.\n\nAnd I'd rather see them get the majority of the money. So yeah. Felicia, Eric. Lorraine? That's all that's associated with this.\n\nYep. Mhmm. If I get down. Yep. Yep.\n\nYeah. So I was I I'm I'm I was under the assumption that the lawyer had an account already set up for that. But I guess I can probably go ahead and set set that up. And yeah. That's Mhmm.\n\nNo. And that's that's exactly I mean, it's it's and to be honest, Laura, so so next week is six months and zero's past, and I thought this would have been sorted out by the six months mark. And and everyone everything will have been done, but I haven't heard anything, and this is sort of giving me the shit. So sorry because you just give me the shit. And but I what I'm gonna do is I'll go shoot the scene, and I'll shoot an email off to off to them again tomorrow and see what happens.\n\nI can't do it tomorrow. Yep. No. No. No.\n\nI know. No. I know exactly why you all made me Exactly. It was a, because a his sisters weren't talking too well before they passed before he passed, and and we've been best mates for every and I know exactly what his wishes were, Jeremy. We spoke about it long and hard before he passed away.\n\nAnd so I I just wanna I wanna do the right thing. I just wanna do the right that's the big thing. I just wanna do the right thing. I'm sick of this lawyer. And like I said, it's it's getting to the point where I I said to my missus, I said I might be taking some time off and find the mail yet.\n\nI said, I won't be very happy when I get there right now. So I because I'll just sit there until I get what I want, unfortunately. But that's I'll I'll shoot that little letter off tonight. I'll cc you in anyway because I'll I'll see if I can get something sorted out and put it, yeah, at care. And that way then you guys can see what's going on.\n\nI don't promise anything, but I will send you a certified copy of my license. So then at least you know everything's been done the right way. Yeah. I thought I thought, to be honest, or at least it would've it would've been done by now. You know?\n\nSo, unfortunately, but it hasn't hasn't moved. So Yep. Yes. Yes. Exactly.\n\nNo. Exactly. No. No. No.\n\nNo. No. No. No. No.\n\nI I I said last time in the email, I said I would like a response within seventy two hours. That didn't that that's six three months ago. Yeah. So so that's just Mhmm. Oh, no.\n\nSo I'll get I'll get I I don't get it. I don't get it. That volume, but I get I'll still get it. Yeah. You wanna take a couple of days off.\n\nIt's it's easier over 200 emails. Anyway, you know what I mean? So I know I know I know what you're saying. So I might do that actually and see if we get this thing moving at least because it's driving. So it must be driving you guys nuts and stuff like that.\n\nWhy I've got you a risk? Was there any fees we need to pay you guys? Is there anything like that at all? Or no. It's fine.\n\nYep. Not at all. Mhmm. Yeah. Yeah.\n\nQuick quicker than what we thought. We we thought he saw that a little while. Yes. I but but that's unfortunate. Look.\n\nIt's it's it's natural to face down at the end of the day. So but what what I'll do is also and I I know you probably can't tell me the the the the balance of what it is, But, obviously, if I send a few things through, I might be able to see what the balance is. Just so I've got it for a record when it's when it's getting sorted out. That's alright. You got it?\n\nOkay. Yeah. No. That's exactly that's that's what I like to do because the reason why is I know he pulled money out before he passed away out of his super because he was he needed to pay things off and and that's what he did. Pay things off and sort himself out and had a bit of a good time before he passed, which I said, mate, you can't take it when you're gone, so you might as well let you do it.\n\nYou know? Do what he has to do. And and and but I was like, I don't know what the balances and I was worried about his expert getting hold of any of the the remaining money money trees that are in. Very things that it sounds and stuff like that. Yes.\n\nI'm I'm just worried about that kind of stuff, you know, because I know what she's like. She's she's very much of a money hungry person who's more worried about the I don't know how to recite the the social etiquette and more worried about, you know, paying off a house or or anything like that. You know? The status of of status of it, you know. So that's alright.\n\nYep. That's good. Yep. That's alright. Oh, that's alright.\n\nLet's do the thing. Well, thank you very much for the phone call. And we'll that's alright. I'll I'll get that I'll show that a license side of things with a JP, and I'll get that certified sent off to you, scanned and sent to you. So that way, then at least you got to know who it is.\n\nAnd then, you know, you're not talking to some random person on the phone. That's that's alright. No. That's alright. I I I agree.\n\nNo. I agree 100%. You know what I mean? So by all means, that's just, you know, you're talking monetary values and personal information and stuff like that. It's not not just a person who just walks in off the street.\n\nYou know what I mean? So yeah. That's alright. I walking off the street. You know what I mean?\n\nSo that's alright. I understand that. So perfect. Lovely. Okay.\n\nRight. Right. Listen. I'll I'll I'll figure that stuff through anyway. I've got you I think I've got your email.\n\nYou sent me an email, so I've got your email now. So all goes from there. Perfect. Okay. Oh, no.\n\nI'm gonna go pack up for work for tomorrow, so I'm gonna do that. So that's alright. It's always away. It's always away. That's alright.\n\nI got I got I got a car club meeting tonight, so there's another thing I gotta do. So I'm only home for about two two hours, and I'm back out again. So yeah. So that's all. I I was I'm holding, so I got an excess I got an extra hold.\n\nSo I've got a car club meeting tonight. I've gotta pick up stuff for work tomorrow. I've gotta rearrange trials, get stuff out of the shed, take it, get ready for work. Oh, no. No.\n\nNo. It's a FXS J Holden. So you look up at Jay Holmes or something. Yeah. Early Holmes.\n\nSo that's the part of. So I was working on them yesterday with Mike. So I'm I'm mechanic by trade. So mechanic auto electric and diesel for the by trade. So I train mechanics.\n\nThat's what I do for living. I train mechanics for living. So I've been also hey? Yeah. Well, a lot of train, anyway, from from, like I said, in in the City River to Tweed Heads out to as far as Ipswich, Gatton, and Burna, and then that's my route.\n\nSo I I'm also the car club's main mechanic. So I've got about four or five people's cars off beeps. So I'm always doing something with someone. But I I don't have five minutes to sit here and stop. I just got I I thought what I work on where I work in yesterday.\n\nI got four cars yesterday I worked on. And then on Sunday Sunday, I worked in a car. Trudged the car show on Saturday up at Kempee, so I don't stop. I'm I'm always moving. So so yeah.\n\nI'll get I'll get things done, though. That's it. That's it. That's it. I'll I'll wait till you go, Larissa.\n\nYou have a lovely afternoon, and enjoy yourself. I'm gonna go sit down and put your feet up and have a wine and watch the sunrise or something like that. Yeah. That's good. That's right.\n\nYeah. That's the best. Sounds like a nice. Okay then. Thank you, Larissa.\n\nYou have a lovely day. See you. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.56,"end":1.06,"sentiment":"neutral","sentiment_score":0.15514269471168518},{"text":"Go up.","start":2.56,"end":3.12,"sentiment":"neutral","sentiment_score":0.14983871579170227},{"text":"1 35 3.","start":3.12,"end":4.72,"sentiment":"neutral","sentiment_score":0.02049450979878505},{"text":"The same.","start":4.72,"end":5.2,"sentiment":"neutral","sentiment_score":0.04569428227841854},{"text":"Thank you.","start":5.2,"end":5.7599998,"sentiment":"positive","sentiment_score":0.3492337614297867}],"sentiment":"neutral","sentiment_score":0.13061597431078553,"num_words":10,"start":0.56,"end":5.7599998},{"sentences":[{"text":"Yeah.","start":5.7599998,"end":6.2599998,"sentiment":"neutral","sentiment_score":0.1694657951593399},{"text":"Good.","start":6.96,"end":7.2,"sentiment":"neutral","sentiment_score":0.28210747241973877},{"text":"How are you?","start":7.2,"end":7.68,"sentiment":"neutral","sentiment_score":0.1747824748357137},{"text":"I'm just pulling the driveway.","start":7.68,"end":8.98,"sentiment":"neutral","sentiment_score":0.05262148678302765},{"text":"Can you just give me a second?","start":9.2,"end":10.5,"sentiment":"neutral","sentiment_score":0.04928060621023178}],"sentiment":"neutral","sentiment_score":0.09317602173370473,"num_words":17,"start":5.7599998,"end":10.5},{"sentences":[{"text":"Hang on.","start":13.04,"end":13.86,"sentiment":"neutral","sentiment_score":0.08403094112873077},{"text":"Hello?","start":25.665,"end":26.165,"sentiment":"neutral","sentiment_score":0.05856898054480553},{"text":"Hello, Risa.","start":27.84,"end":28.720001,"sentiment":"neutral","sentiment_score":0.09715067222714424},{"text":"How are you?","start":28.720001,"end":29.54,"sentiment":"neutral","sentiment_score":0.10672946025927861},{"text":"Hello?","start":31.44,"end":31.94,"sentiment":"neutral","sentiment_score":0.05257429927587509}],"sentiment":"neutral","sentiment_score":0.08818832081225184,"num_words":9,"start":13.04,"end":31.94},{"sentences":[{"text":"Good.","start":34.8,"end":35.3,"sentiment":"positive","sentiment_score":0.4169029593467712},{"text":"Good.","start":35.440002,"end":35.68,"sentiment":"positive","sentiment_score":0.4694140553474426},{"text":"Good.","start":35.68,"end":36.16,"sentiment":"positive","sentiment_score":0.4311367869377136},{"text":"Just getting home, so that's alright.","start":36.16,"end":38.02,"sentiment":"neutral","sentiment_score":0.3169575979312261},{"text":"Alright.","start":39.04,"end":39.28,"sentiment":"neutral","sentiment_score":0.1780051440000534}],"sentiment":"positive","sentiment_score":0.33972045332193374,"num_words":10,"start":34.8,"end":39.28},{"sentences":[{"text":"What can I do for you?","start":39.28,"end":40.58,"sentiment":"neutral","sentiment_score":0.12319048369924228},{"text":"Yep.","start":67.1,"end":67.6,"sentiment":"neutral","sentiment_score":-0.015544979833066463},{"text":"Oh, no.","start":70.295006,"end":70.695,"sentiment":"neutral","sentiment_score":-0.08858508989214897},{"text":"Well, I'm his executive.","start":70.695,"end":71.815,"sentiment":"neutral","sentiment_score":-0.09263049624860287},{"text":"So I was the executive.","start":71.815,"end":74.295006,"sentiment":"neutral","sentiment_score":-0.0867232359945774}],"sentiment":"neutral","sentiment_score":-0.014317245688289404,"num_words":18,"start":39.28,"end":74.295006},{"sentences":[{"text":"So so I'm just trying to sort things out, and and as I was saying, like I said, the other day in the email, unfortunately, I mean, I think the solicitor here, Errol, employed in the first place to do, you know, his will and all that.","start":74.295006,"end":92.6,"sentiment":"neutral","sentiment_score":-0.21729327500500578},{"text":"I don't know what's going on, but she doesn't seem to reply to emails at the moment.","start":92.899994,"end":96.34,"sentiment":"neutral","sentiment_score":-0.2953164735261132},{"text":"So and I can't provide any more than that.","start":96.34,"end":100.375,"sentiment":"negative","sentiment_score":-0.3828130414088567},{"text":"I'm I'm to the point where now I might make an email to the Victorian law ombudsman and send an email and go, what can I do about this?","start":100.83501,"end":111.509995,"sentiment":"neutral","sentiment_score":-0.2831938061220893},{"text":"Because it's a bit of a bit of a pain in the ass.","start":111.509995,"end":115.909996,"sentiment":"negative","sentiment_score":-0.498260131249061}],"sentiment":"neutral","sentiment_score":-0.29016072549249816,"num_words":115,"start":74.295006,"end":115.909996},{"sentences":[{"text":"And so we've so, yeah, we've paid for all Errol's funeral.","start":115.909996,"end":120.81,"sentiment":"neutral","sentiment_score":-0.20029062168164688},{"text":"Yep.","start":121.909996,"end":122.409996,"sentiment":"neutral","sentiment_score":-0.07612812519073486},{"text":"Everything's money's coming out.","start":122.869995,"end":124.46999,"sentiment":"neutral","sentiment_score":-0.15025608614087105},{"text":"Like, we're all like, between our sister and myself, we pay for a fair bit at the moment.","start":124.46999,"end":130.375,"sentiment":"neutral","sentiment_score":-0.09199829027056694},{"text":"Unfortunately, we're not seeing any recouping anything from it yet, which I'm not worried about at the moment, but, you know, I just wanna get this estate tied up and, you know, sorted sorted out more than anything.","start":131.715,"end":144.85999,"sentiment":"neutral","sentiment_score":-0.17055330190219378}],"sentiment":"neutral","sentiment_score":-0.15301866674174866,"num_words":72,"start":115.909996,"end":144.85999},{"sentences":[{"text":"So No.","start":144.85999,"end":154.025,"sentiment":"neutral","sentiment_score":-0.20424290746450424},{"text":"No.","start":155.20499,"end":155.70499,"sentiment":"negative","sentiment_score":-0.44012218713760376},{"text":"Well okay.","start":159.685,"end":160.56499,"sentiment":"neutral","sentiment_score":0.060468584299087524},{"text":"So I'll tell you a little story.","start":160.56499,"end":161.845,"sentiment":"neutral","sentiment_score":0.020245966368487904},{"text":"Just before Errol passed away, there is a about six weeks, eight weeks before Errol passed away, His girlfriend at the time kicked him out.","start":161.845,"end":170.06,"sentiment":"neutral","sentiment_score":-0.26758048087358477}],"sentiment":"neutral","sentiment_score":-0.1966340835332065,"num_words":37,"start":144.85999,"end":170.06},{"sentences":[{"text":"And the unfortunate thing is she kicked him out, and he just basically and I'm not Errol.","start":171.07999,"end":176.92,"sentiment":"negative","sentiment_score":-0.5162698801826028},{"text":"I've known Errol since I was seven year old.","start":176.92,"end":178.76,"sentiment":"neutral","sentiment_score":-0.17633629673057133},{"text":"And he just walks away and goes, you know what?","start":178.76,"end":180.59999,"sentiment":"neutral","sentiment_score":-0.27671485394239426},{"text":"I can always rebuild.","start":180.59999,"end":181.73999,"sentiment":"neutral","sentiment_score":-0.30002323538064957},{"text":"But he left a lot of his stuff there, which was a lot of personal a lot it's it's not a monetary thing.","start":182.655,"end":189.69499,"sentiment":"neutral","sentiment_score":-0.2595297791387724}],"sentiment":"neutral","sentiment_score":-0.32222287356853485,"num_words":63,"start":171.07999,"end":189.69499},{"sentences":[{"text":"It's a personal thing.","start":189.69499,"end":190.89499,"sentiment":"neutral","sentiment_score":-0.1610294133424759},{"text":"It's it's stuff that his mom and dad left him.","start":190.89499,"end":192.97499,"sentiment":"neutral","sentiment_score":-0.11921645998954773},{"text":"Yeah?","start":192.97499,"end":193.47499,"sentiment":"neutral","sentiment_score":-0.04777161031961441},{"text":"Momentous.","start":193.53499,"end":194.03499,"sentiment":"neutral","sentiment_score":-0.04593297839164734},{"text":"Yeah.","start":194.17499,"end":194.415,"sentiment":"neutral","sentiment_score":-0.006800586357712746}],"sentiment":"neutral","sentiment_score":-0.11392867225496207,"num_words":17,"start":189.69499,"end":194.415},{"sentences":[{"text":"That's the world.","start":194.415,"end":195.155,"sentiment":"neutral","sentiment_score":-0.03224411979317665},{"text":"Anyway, so they left left left left there and, you know, presence of people who brought him in the Lego, like, he's a mad Lego collector.","start":195.855,"end":204.31001,"sentiment":"neutral","sentiment_score":-0.10433706899101917},{"text":"And then he walked away, and he moved up to his sister's place.","start":204.77,"end":207.49,"sentiment":"neutral","sentiment_score":-0.12498246018703167},{"text":"He managed to move everything up there.","start":207.49,"end":209.73001,"sentiment":"neutral","sentiment_score":-0.09625161013432912},{"text":"And the problem was with his will, and this is where the probate side of things come into play, was that he tried to change his will two weeks before he passed away.","start":209.73001,"end":220.635,"sentiment":"negative","sentiment_score":-0.38680299574678595}],"sentiment":"neutral","sentiment_score":-0.2179576617824595,"num_words":82,"start":194.415,"end":220.635},{"sentences":[{"text":"So and and they call it call it co coincidentals that he then tried tried to change his will to actually get her off the will.","start":222.215,"end":231.91,"sentiment":"neutral","sentiment_score":-0.24099802053891695},{"text":"Okay?","start":232.37,"end":232.87,"sentiment":"neutral","sentiment_score":-0.0915762260556221},{"text":"So when I went there and spoke to the solicitor, and I said to him, we explained what went on and it went through the whole lot.","start":233.56999,"end":238.845,"sentiment":"neutral","sentiment_score":-0.04494690212110678},{"text":"They went, well, right, we'll go through it all, and we'll put it all in.","start":238.845,"end":243.005,"sentiment":"neutral","sentiment_score":-0.008694960083812476},{"text":"And it was in his handwriting, get it all.","start":243.005,"end":244.765,"sentiment":"neutral","sentiment_score":-0.036766426637768745}],"sentiment":"neutral","sentiment_score":-0.10297965844018528,"num_words":78,"start":222.215,"end":244.765},{"sentences":[{"text":"And we got all handwriting matches and everything like that.","start":244.765,"end":246.925,"sentiment":"neutral","sentiment_score":-0.00036857500672340374},{"text":"It was all verified and everything like that.","start":246.925,"end":249.18,"sentiment":"neutral","sentiment_score":0.02303027780726552},{"text":"And that's as far as I've ever got from this thing.","start":249.34,"end":251.76,"sentiment":"neutral","sentiment_score":0.06744206967678937},{"text":"Now one of the big things about my my and like I said, it's not a monetary.","start":251.81999,"end":256.13998,"sentiment":"neutral","sentiment_score":-0.07087076345787328},{"text":"I'm not worried with the money for sort of things.","start":256.13998,"end":257.9,"sentiment":"neutral","sentiment_score":-0.19651109827682375}],"sentiment":"neutral","sentiment_score":-0.0401338343342234,"num_words":56,"start":244.765,"end":257.9},{"sentences":[{"text":"It's it's more the worry about the personal, you know, like I said, mementos is what we said that his ex still had.","start":257.9,"end":265.675,"sentiment":"neutral","sentiment_score":-0.23199824729691382},{"text":"I have to have them pulled out and then brought brought down to it, but then the ex is lied and carried on.","start":266.455,"end":272.455,"sentiment":"negative","sentiment_score":-0.49163084833518317},{"text":"And, apparently, I don't know what's going on with this because he bought a car for his for his ex as well.","start":272.455,"end":283.68,"sentiment":"negative","sentiment_score":-0.46439148485660553},{"text":"So he bought a car for it for and I don't know what's going on, whether that's been seized or what's going on.","start":283.68,"end":289.68,"sentiment":"negative","sentiment_score":-0.44269757037577423},{"text":"I've gotta ring re ring Nissan Finance and sort that out because, well, obviously, I'll stop payments on that because it's not coming out of my pocket to pay for his ex girlfriend's car.","start":289.68,"end":299.145,"sentiment":"negative","sentiment_score":-0.4617137567085378}],"sentiment":"negative","sentiment_score":-0.42192314970493316,"num_words":125,"start":257.9,"end":299.145},{"sentences":[{"text":"Mhmm.","start":299.145,"end":299.645,"sentiment":"neutral","sentiment_score":-0.0880291685461998},{"text":"So so and that's the main there's a lot of stuff in there which we which we're trying to sort out, but then I'm going, well, solicitor needs to get on contact with me and speak to me.","start":300.345,"end":310.08,"sentiment":"neutral","sentiment_score":-0.1850053297453805},{"text":"Not not you know, even in just a reply to an email saying, hey.","start":310.08,"end":313.19998,"sentiment":"neutral","sentiment_score":-0.2652402041213853},{"text":"Look.","start":313.19998,"end":313.44,"sentiment":"neutral","sentiment_score":-0.20986127853393555},{"text":"Probate hasn't gone through yet.","start":313.44,"end":314.97998,"sentiment":"neutral","sentiment_score":-0.28259033560752866}],"sentiment":"neutral","sentiment_score":-0.2110916527651124,"num_words":59,"start":299.145,"end":314.97998},{"sentences":[{"text":"But I've sent an email three months ago that haven't been replied to, which is making a bit strange to me.","start":315.04,"end":320.34,"sentiment":"negative","sentiment_score":-0.38021929774965557},{"text":"And I've run her several times, and now they're blocking me.","start":321.54498,"end":324.025,"sentiment":"negative","sentiment_score":-0.4233996190808036},{"text":"Well, not blocked.","start":324.025,"end":324.665,"sentiment":"neutral","sentiment_score":-0.18975374599297842},{"text":"I shouldn't say blocking me.","start":324.665,"end":325.625,"sentiment":"neutral","sentiment_score":-0.2315802425146103},{"text":"It's not the word.","start":325.625,"end":326.505,"sentiment":"neutral","sentiment_score":-0.2159313689917326}],"sentiment":"negative","sentiment_score":-0.3462020224806937,"num_words":44,"start":315.04,"end":326.505},{"sentences":[{"text":"They're they're not picking up the phone, which they say that it must be screaming my calls.","start":326.505,"end":329.885,"sentiment":"negative","sentiment_score":-0.654667829765993},{"text":"So which is a bit rude in itself.","start":330.26498,"end":332.985,"sentiment":"negative","sentiment_score":-0.6901300065219402},{"text":"Do you know what I mean?","start":332.985,"end":333.54498,"sentiment":"neutral","sentiment_score":-0.26667686800162},{"text":"Like, I'm a client as much as anyone.","start":333.54498,"end":335.305,"sentiment":"neutral","sentiment_score":-0.15122653543949127},{"text":"Do you know what I mean?","start":335.305,"end":335.865,"sentiment":"neutral","sentiment_score":-0.1272121841708819}],"sentiment":"negative","sentiment_score":-0.4494119945499632,"num_words":45,"start":326.505,"end":335.865},{"sentences":[{"text":"And it's, you know, you don't pick and you don't pick and choose who your bloody clients are.","start":335.865,"end":340.21002,"sentiment":"neutral","sentiment_score":-0.31529000732633805},{"text":"You just gotta run with the deal.","start":340.21002,"end":342.37003,"sentiment":"negative","sentiment_score":-0.35011579734938486},{"text":"You know what I mean?","start":342.37003,"end":343.19,"sentiment":"neutral","sentiment_score":-0.16442825198173522},{"text":"So and it's a bit of a bit of a bit of a thing.","start":343.25,"end":346.21002,"sentiment":"neutral","sentiment_score":-0.25454231351614},{"text":"So I've got now you know, I've been paying his insurance on his work kit, on his car, on his own car, which I I wanted to sell as part of the estate as well, but I can't sell it yet because I don't know what's going on.","start":346.21002,"end":359.095,"sentiment":"neutral","sentiment_score":-0.17407658114098012}],"sentiment":"neutral","sentiment_score":-0.22682000279588543,"num_words":92,"start":335.865,"end":359.095},{"sentences":[{"text":"So which would then lead to you guys in limbo too.","start":359.875,"end":362.275,"sentiment":"neutral","sentiment_score":-0.3171936043284156},{"text":"You know what I mean?","start":362.275,"end":362.835,"sentiment":"neutral","sentiment_score":-0.12479588985443116},{"text":"Like, I don't have you guys had any contact with Fountain Laurel?","start":362.835,"end":367.07,"sentiment":"neutral","sentiment_score":-0.16070142885049185},{"text":"No?","start":369.93,"end":370.01,"sentiment":"negative","sentiment_score":-0.3630947470664978},{"text":"Yeah.","start":370.01,"end":370.17,"sentiment":"negative","sentiment_score":-0.5061953663825989}],"sentiment":"neutral","sentiment_score":-0.23036054521799088,"num_words":30,"start":359.875,"end":370.17},{"sentences":[{"text":"It's a pain in the ass.","start":370.17,"end":371.47,"sentiment":"negative","sentiment_score":-0.778129001458486},{"text":"Yeah.","start":371.93,"end":372.25,"sentiment":"neutral","sentiment_score":-0.17591136693954468},{"text":"I've I've closed all these.","start":372.25,"end":372.97,"sentiment":"neutral","sentiment_score":-0.1945290207862854},{"text":"The bank accounts have done all the right things to make sure all the stuff wasn't getting moved around.","start":372.97,"end":377.21,"sentiment":"neutral","sentiment_score":-0.20124441306842},{"text":"You know, everything was sorted out before the state, and I haven't heard boo.","start":377.21,"end":380.27002,"sentiment":"neutral","sentiment_score":-0.2889969636287008}],"sentiment":"neutral","sentiment_score":-0.30415404041608174,"num_words":45,"start":370.17,"end":380.27002},{"sentences":[{"text":"So, yeah, it drives me nuts.","start":380.445,"end":385.025,"sentiment":"negative","sentiment_score":-0.5998591283957163},{"text":"So, anyway, that's not your concern.","start":385.08502,"end":387.105,"sentiment":"neutral","sentiment_score":-0.2442695970336596},{"text":"Bowden Law.","start":390.605,"end":391.565,"sentiment":"neutral","sentiment_score":0.002414444927126169},{"text":"Bowden Law.","start":391.565,"end":392.285,"sentiment":"neutral","sentiment_score":0.008766349172219634},{"text":"Yeah.","start":392.285,"end":392.785,"sentiment":"neutral","sentiment_score":0.014228027313947678}],"sentiment":"neutral","sentiment_score":-0.2957754551213892,"num_words":17,"start":380.445,"end":392.785},{"sentences":[{"text":"Yep.","start":396.93,"end":397.01,"sentiment":"neutral","sentiment_score":0.014206703752279282},{"text":"I carry them down.","start":397.01,"end":397.81,"sentiment":"neutral","sentiment_score":0.010988637572154403},{"text":"Yep.","start":397.81,"end":398.31,"sentiment":"neutral","sentiment_score":0.01491664256900549},{"text":"Yeah.","start":400.61002,"end":400.77,"sentiment":"neutral","sentiment_score":-0.0022762492299079895},{"text":"You're saying that.","start":400.77,"end":401.49,"sentiment":"neutral","sentiment_score":-0.03221684694290161}],"sentiment":"neutral","sentiment_score":-0.002584889344871044,"num_words":10,"start":396.93,"end":401.49},{"sentences":[{"text":"That's right.","start":401.49,"end":402.31,"sentiment":"neutral","sentiment_score":0.028250129893422127},{"text":"That's right.","start":402.37,"end":402.85,"sentiment":"neutral","sentiment_score":0.04001971147954464},{"text":"I am from Queensland.","start":402.85,"end":403.81,"sentiment":"neutral","sentiment_score":0.013014873955398798},{"text":"I live in Queensland.","start":403.81,"end":404.69,"sentiment":"neutral","sentiment_score":0.015360456891357899},{"text":"Yeah.","start":404.69,"end":404.81,"sentiment":"neutral","sentiment_score":-0.0024106353521347046}],"sentiment":"neutral","sentiment_score":0.019048490060063508,"num_words":13,"start":401.49,"end":404.81},{"sentences":[{"text":"I always thought they got weird place in living here.","start":404.81,"end":407.03,"sentiment":"neutral","sentiment_score":-0.18155520558357238},{"text":"No.","start":423.36002,"end":423.76,"sentiment":"neutral","sentiment_score":-0.16934043169021606},{"text":"No.","start":423.76,"end":423.84,"sentiment":"neutral","sentiment_score":-0.18875637650489807},{"text":"It's still active.","start":423.84,"end":424.72,"sentiment":"neutral","sentiment_score":-0.09550910194714864},{"text":"It's just it's I think what it is, to be honest, is I think this Stephanie Scott is the solicitor I've been dealing with, has too much on her plate.","start":424.72,"end":432.74,"sentiment":"negative","sentiment_score":-0.4060497413078944}],"sentiment":"neutral","sentiment_score":-0.3253704090913137,"num_words":45,"start":404.81,"end":432.74},{"sentences":[{"text":"Okay?","start":432.80002,"end":433.2,"sentiment":"neutral","sentiment_score":-0.23620548844337463},{"text":"And then I think there's a lot of things where, like, I would have so when I passed away, we had to pay for a funeral, obviously, and we come out of his sister, like, we had money in a working camp, but then we've been waiting for that to come back.","start":433.2,"end":447.495,"sentiment":"neutral","sentiment_score":-0.24135931581258774},{"text":"You know what I mean?","start":447.495,"end":448.13498,"sentiment":"neutral","sentiment_score":-0.09858701080083847},{"text":"Like, she has yes.","start":448.13498,"end":450.055,"sentiment":"neutral","sentiment_score":0.03411062154918909},{"text":"Of course, you know, quite $5, $5.","start":450.055,"end":453.15,"sentiment":"neutral","sentiment_score":0.021329279989004135}],"sentiment":"neutral","sentiment_score":-0.18831996403742526,"num_words":69,"start":432.80002,"end":453.15},{"sentences":[{"text":"You know, we organized everything else.","start":453.15,"end":454.43,"sentiment":"neutral","sentiment_score":0.11607393125693004},{"text":"We all shipped in and all these close mates chipped in and and done a service for him and all that kind of stuff.","start":454.43,"end":459.78998,"sentiment":"neutral","sentiment_score":0.10805492661893368},{"text":"But then nothing's and they got and then the receipt oh, so Stephanie said you wanna you to Shirley.","start":459.78998,"end":468.135,"sentiment":"neutral","sentiment_score":-0.05441529225361975},{"text":"She goes, oh, you just dropped this receipt in.","start":469.71503,"end":472.035,"sentiment":"neutral","sentiment_score":-0.038426197237438627},{"text":"So she won't drive all the way for you know, Shirley, who's Errol's sister, lives all the way in Albury Wodonga.","start":472.035,"end":478.05502,"sentiment":"neutral","sentiment_score":-0.0729307071084068}],"sentiment":"neutral","sentiment_score":0.004791020875490165,"num_words":79,"start":453.15,"end":478.05502},{"sentences":[{"text":"So Albury Wodonga is in Melbourne.","start":478.195,"end":479.71503,"sentiment":"neutral","sentiment_score":0.001846363302320242},{"text":"It's 5.5 one way.","start":479.71503,"end":481.39502,"sentiment":"neutral","sentiment_score":-0.017047519329935312},{"text":"Okay?","start":481.39502,"end":481.89502,"sentiment":"neutral","sentiment_score":-0.003777720034122467},{"text":"So surely happened to be going down there.","start":482.44,"end":484.12,"sentiment":"neutral","sentiment_score":-0.05361844785511494},{"text":"So look, I'll drop it in.","start":484.12,"end":485.5,"sentiment":"neutral","sentiment_score":0.03123651072382927}],"sentiment":"neutral","sentiment_score":-0.012096725441515445,"num_words":25,"start":478.195,"end":485.5},{"sentences":[{"text":"I've got the receipt in.","start":485.8,"end":487.02,"sentiment":"neutral","sentiment_score":0.04535234272480011},{"text":"When and we heard it.","start":487.4,"end":488.52,"sentiment":"neutral","sentiment_score":0.010327644273638725},{"text":"Is it what's going on with it?","start":488.52,"end":489.63998,"sentiment":"neutral","sentiment_score":-0.010489447840622492},{"text":"And they said, oh, what you'll hear from us very soon.","start":489.63998,"end":491.96,"sentiment":"neutral","sentiment_score":-0.023636184971440922},{"text":"I'll go from that.","start":491.96,"end":492.76,"sentiment":"neutral","sentiment_score":-0.018523590173572302}],"sentiment":"neutral","sentiment_score":-0.004034956102259457,"num_words":32,"start":485.8,"end":492.76},{"sentences":[{"text":"Drop the receipt in and drive all the way back to Buddy Aubrey Wodonga, which is, you know, like I know.","start":492.76,"end":499.715,"sentiment":"neutral","sentiment_score":-0.04191485242474647},{"text":"It's a it's a long way.","start":499.715,"end":500.915,"sentiment":"neutral","sentiment_score":-0.24461914598941803},{"text":"See what I mean?","start":500.915,"end":501.555,"sentiment":"neutral","sentiment_score":-0.14272690564393997},{"text":"So and then when I was just passed away, I mean, Shirley and myself drove all the way down to I flew to Wodonga and drove from Orwigwodonga to Melbourne.","start":501.555,"end":511.74,"sentiment":"neutral","sentiment_score":-0.07100040839897398},{"text":"Hoped in the car and drove all the way back to Orwigwodonga that night, which is ten hour ten half hours in all around trip.","start":513.4,"end":519.08,"sentiment":"neutral","sentiment_score":0.05703659549355507}],"sentiment":"neutral","sentiment_score":-0.04212711353560798,"num_words":86,"start":492.76,"end":519.08},{"sentences":[{"text":"So but that's what it comes down to at the end of the day.","start":519.08,"end":522.44,"sentiment":"neutral","sentiment_score":-0.1700873566525323},{"text":"You know what I mean?","start":522.44,"end":523.08,"sentiment":"neutral","sentiment_score":-0.12478421181440354},{"text":"So but but it's holding everyone up.","start":523.08,"end":526.295,"sentiment":"negative","sentiment_score":-0.40874395838805605},{"text":"I just like unless short of me physically flying to Melbourne to go sort this out physically, which it won't be pretty if it goes in that path, which you I'm not saying like that, but it's it's not gonna be very pretty where I'll go through it because it'll be sorted out within a day.","start":526.295,"end":540.73004,"sentiment":"negative","sentiment_score":-0.39639211419437614},{"text":"But the problem we got is I'm trying to find out.","start":541.03,"end":543.27,"sentiment":"neutral","sentiment_score":-0.27300283854657953}],"sentiment":"negative","sentiment_score":-0.33405743419162687,"num_words":93,"start":519.08,"end":543.27},{"sentences":[{"text":"I'm trying to be cordial about it without being aggressive about it, trying to get it sorted.","start":543.27,"end":547.67004,"sentiment":"neutral","sentiment_score":-0.28302451354615826},{"text":"So I'm going well, you know, need to sort it out.","start":547.67004,"end":551.595,"sentiment":"neutral","sentiment_score":0.03194678303870288},{"text":"And emails I replied to I I replied to all the emails he's ever sent to me within twenty four hours.","start":551.65497,"end":556.635,"sentiment":"neutral","sentiment_score":-0.08697042223953065},{"text":"Yeah.","start":561.095,"end":561.335,"sentiment":"neutral","sentiment_score":-0.03206963837146759},{"text":"Well, I I normally do it within twenty four hours because I myself, but then she hasn't hasn't done hasn't replied to my emails or I wrote back to her at all.","start":561.335,"end":570.93,"sentiment":"neutral","sentiment_score":-0.2404435973148793}],"sentiment":"neutral","sentiment_score":-0.1708859236138623,"num_words":82,"start":543.27,"end":570.93},{"sentences":[{"text":"And I've asked questions, and I'm like, I'm still waiting to hear from them.","start":570.93,"end":573.64996,"sentiment":"negative","sentiment_score":-0.3791949844786099},{"text":"So I'm better I'm better sending another email because I've been paying like I said, I've been paying insurance for all.","start":573.64996,"end":579.265,"sentiment":"neutral","sentiment_score":-0.2745811463821502},{"text":"So I'm sending the receipt through soon and going, what's going on?","start":579.265,"end":582.965,"sentiment":"neutral","sentiment_score":-0.06548770517110825},{"text":"Otherwise, I'll be calling I'm gonna be speaking to the Victorian law on this one about the lack of effort, the lack of communication in this case.","start":583.185,"end":591.745,"sentiment":"negative","sentiment_score":-0.45170374159459714},{"text":"So I'll make sure of it.","start":591.745,"end":593.445,"sentiment":"neutral","sentiment_score":-0.1409101809064547}],"sentiment":"neutral","sentiment_score":-0.31127810534089806,"num_words":80,"start":570.93,"end":593.445},{"sentences":[{"text":"So they're they're sorry you'll come down on it, so go from there.","start":594.82,"end":597.72003,"sentiment":"neutral","sentiment_score":-0.23503631468002611},{"text":"Hello?","start":614.39496,"end":614.89496,"sentiment":"neutral","sentiment_score":0.03423516824841499},{"text":"Yep.","start":627.59,"end":628.09,"sentiment":"neutral","sentiment_score":0.01720142550766468},{"text":"Yep.","start":647.255,"end":647.755,"sentiment":"neutral","sentiment_score":0.0887027233839035},{"text":"Yep.","start":648.055,"end":648.555,"sentiment":"neutral","sentiment_score":0.047575920820236206}],"sentiment":"neutral","sentiment_score":-0.16869157958118355,"num_words":17,"start":594.82,"end":648.555},{"sentences":[{"text":"Yep.","start":652.29,"end":652.79,"sentiment":"neutral","sentiment_score":0.1794976443052292},{"text":"That's exactly right.","start":653.01,"end":653.81,"sentiment":"positive","sentiment_score":0.44379453857739765},{"text":"You're you're on the money, Lalisa.","start":653.81,"end":655.11,"sentiment":"neutral","sentiment_score":0.2596980233987172},{"text":"I got I got that on the day I went down there because I said I'm not walking in here unless you got one for me.","start":655.33,"end":659.81,"sentiment":"neutral","sentiment_score":-0.0062270176668579764},{"text":"Because as far as I'm concerned, I wanna talk to you with something at least that I could show people, and and I've got it in my hand.","start":659.81,"end":665.57,"sentiment":"neutral","sentiment_score":0.17280428989657334}],"sentiment":"neutral","sentiment_score":0.12102636028430425,"num_words":64,"start":652.29,"end":665.57},{"sentences":[{"text":"I'm I'm one of these guys who's breathing that.","start":665.57,"end":667.695,"sentiment":"neutral","sentiment_score":0.014907287744184336},{"text":"So anyway.","start":667.695,"end":668.765,"sentiment":"neutral","sentiment_score":0.06347623839974403},{"text":"You think so?","start":678.0,"end":679.94,"sentiment":"neutral","sentiment_score":0.09899356464544933},{"text":"Mhmm.","start":697.445,"end":697.945,"sentiment":"neutral","sentiment_score":-0.006176620256155729},{"text":"Well, I can I'll get you a certified copy of my license if you like.","start":706.31,"end":709.61005,"sentiment":"neutral","sentiment_score":0.10229379956920942}],"sentiment":"neutral","sentiment_score":0.06954430445718268,"num_words":30,"start":665.57,"end":709.61005},{"sentences":[{"text":"I'm in Queensland, so I'm not very far away from where you guys are.","start":709.83,"end":712.95,"sentiment":"neutral","sentiment_score":-0.04374147760764962},{"text":"I think you're in Volta, aren't you?","start":712.95,"end":714.73004,"sentiment":"neutral","sentiment_score":-0.020802796286131655},{"text":"Yeah.","start":716.39,"end":716.55005,"sentiment":"neutral","sentiment_score":0.04429777711629867},{"text":"So there you go.","start":716.55005,"end":717.19,"sentiment":"neutral","sentiment_score":0.050714810378849506},{"text":"So I could actually probably get that.","start":717.19,"end":719.115,"sentiment":"neutral","sentiment_score":0.14897689329726355}],"sentiment":"neutral","sentiment_score":0.01612106094553107,"num_words":33,"start":709.83,"end":719.115},{"sentences":[{"text":"I can get that.","start":719.115,"end":720.255,"sentiment":"neutral","sentiment_score":0.2183961719274521},{"text":"I'll get a JP to sign that certification.","start":720.395,"end":722.41504,"sentiment":"neutral","sentiment_score":0.1974429078400135},{"text":"I can do that.","start":722.635,"end":723.515,"sentiment":"neutral","sentiment_score":0.15808841213583946},{"text":"We got JP down the road.","start":723.515,"end":725.055,"sentiment":"neutral","sentiment_score":0.020233693066984415},{"text":"Right.","start":725.155,"end":725.655,"sentiment":"neutral","sentiment_score":0.015482008457183838}],"sentiment":"neutral","sentiment_score":0.14010285938401584,"num_words":23,"start":719.115,"end":725.655},{"sentences":[{"text":"Right?","start":725.755,"end":726.255,"sentiment":"neutral","sentiment_score":0.002768751233816147},{"text":"Rochelle South.","start":727.115,"end":728.015,"sentiment":"neutral","sentiment_score":0.012345590628683567},{"text":"Springwood.","start":728.47504,"end":728.97504,"sentiment":"neutral","sentiment_score":0.01228952594101429},{"text":"Well, actually, I just just think it I think next week, I'm down the Gold Coast, actually, down in Southport.","start":740.08997,"end":744.81,"sentiment":"neutral","sentiment_score":0.04515549773350358},{"text":"Because I travel for for work.","start":744.81,"end":746.33,"sentiment":"neutral","sentiment_score":0.005762631073594093}],"sentiment":"neutral","sentiment_score":0.03258117331812779,"num_words":30,"start":725.755,"end":746.33},{"sentences":[{"text":"I'm a I'm a I'm a technical trainer for a company, so I go from place to place.","start":746.33,"end":751.755,"sentiment":"neutral","sentiment_score":0.026200553091863792},{"text":"So I'm often down you know, after two weeks ago, I was out actually in New in Tweed Heads.","start":751.755,"end":756.075,"sentiment":"neutral","sentiment_score":0.01924672992409844},{"text":"So yeah.","start":756.075,"end":757.29504,"sentiment":"neutral","sentiment_score":0.028809945099055767},{"text":"But I do I do from Tweed Heads to Brisbane River.","start":757.515,"end":759.67505,"sentiment":"neutral","sentiment_score":0.03331151841716333},{"text":"That's my my route.","start":759.67505,"end":760.895,"sentiment":"neutral","sentiment_score":0.022482868283987045}],"sentiment":"neutral","sentiment_score":0.025023627595079166,"num_words":54,"start":746.33,"end":760.895},{"sentences":[{"text":"Oh, that that's it.","start":770.89,"end":772.19,"sentiment":"negative","sentiment_score":-0.4372323974967003},{"text":"I love you guys.","start":774.17,"end":775.365,"sentiment":"neutral","sentiment_score":0.10948993638157845},{"text":"I wish I could work from home.","start":775.445,"end":776.445,"sentiment":"neutral","sentiment_score":0.028616938207830702},{"text":"I can't get but listen, I can I can get it?","start":776.445,"end":781.285,"sentiment":"neutral","sentiment_score":-0.024278213862668385},{"text":"If you want, I'll get a certified copy of my license certified by JP.","start":781.285,"end":785.305,"sentiment":"neutral","sentiment_score":0.051915528385766914}],"sentiment":"neutral","sentiment_score":-0.016272355802357197,"num_words":40,"start":770.89,"end":785.305},{"sentences":[{"text":"I've got JP's at work, I think, if I remember rightly.","start":785.765,"end":788.345,"sentiment":"neutral","sentiment_score":0.02257500063966621},{"text":"I can then I can then go send it through I was trying to say fax.","start":788.96,"end":794.42004,"sentiment":"neutral","sentiment_score":-0.011926011415198445},{"text":"I'm I sound hold on.","start":794.56,"end":795.60004,"sentiment":"neutral","sentiment_score":-0.05345655530691147},{"text":"I don't wanna say fax.","start":795.60004,"end":796.82,"sentiment":"neutral","sentiment_score":-0.10168136358261108},{"text":"It's just an email.","start":796.96,"end":798.0,"sentiment":"neutral","sentiment_score":-0.12517721205949783}],"sentiment":"neutral","sentiment_score":-0.02972901508030368,"num_words":41,"start":785.765,"end":798.0},{"sentences":[{"text":"I can send that through to you.","start":798.0,"end":799.46,"sentiment":"neutral","sentiment_score":-0.22386937482016428},{"text":"Oh, okay.","start":802.23004,"end":802.98004,"sentiment":"neutral","sentiment_score":-0.07117881625890732},{"text":"Yeah.","start":803.12,"end":803.475,"sentiment":"neutral","sentiment_score":-0.08530482649803162},{"text":"I'll still deal with taxes.","start":803.475,"end":804.31494,"sentiment":"neutral","sentiment_score":-0.1428505599498749},{"text":"So but that's that's all I can see that through to you.","start":804.31494,"end":808.035,"sentiment":"neutral","sentiment_score":-0.048475864032904305}],"sentiment":"neutral","sentiment_score":-0.11447078707041564,"num_words":27,"start":798.0,"end":808.035},{"sentences":[{"text":"So then, at least, then you've got two pieces of evidence, and then we're just waiting on the will.","start":808.035,"end":811.71497,"sentiment":"neutral","sentiment_score":-0.0848574803063744},{"text":"And this is a problem.","start":811.71497,"end":812.855,"sentiment":"negative","sentiment_score":-0.50762580037117},{"text":"This is the issue I've got.","start":813.07495,"end":814.27496,"sentiment":"negative","sentiment_score":-0.44795267780621845},{"text":"I've I've asked for a certified copy of the will.","start":814.27496,"end":817.0,"sentiment":"neutral","sentiment_score":0.01906174294417724},{"text":"And I've asked for the time line on the probate to find out what's going on.","start":817.0,"end":820.36,"sentiment":"neutral","sentiment_score":-0.014613401959650218}],"sentiment":"neutral","sentiment_score":-0.1228809677933376,"num_words":56,"start":808.035,"end":820.36},{"sentences":[{"text":"And and like I said, that's been both my emails, and nothing's been responded.","start":820.36,"end":824.76,"sentiment":"neutral","sentiment_score":-0.1679848874253886},{"text":"So No.","start":824.76,"end":843.815,"sentiment":"neutral","sentiment_score":-0.17407142370939255},{"text":"Because we were gonna contest it a little bit in the fact that we wanted the stuff back, and we wanted to go through probate because, originally, it had on that wheel.","start":844.195,"end":853.64,"sentiment":"neutral","sentiment_score":-0.3275249688886106},{"text":"And if you see that copy that's been sent to you, there's got the x there getting most getting a majority of it, which I said no because we don't think she deserves that.","start":853.64,"end":866.815,"sentiment":"negative","sentiment_score":-0.36762752438731056},{"text":"And this is the issue I've got.","start":866.815,"end":870.89496,"sentiment":"negative","sentiment_score":-0.4748064322131021}],"sentiment":"neutral","sentiment_score":-0.32588439472438246,"num_words":89,"start":820.36,"end":870.89496},{"sentences":[{"text":"So so it's more about his sisters.","start":870.89496,"end":879.23,"sentiment":"neutral","sentiment_score":-0.30244213342666626},{"text":"I'm more I'm not worried about money.","start":879.23,"end":880.35,"sentiment":"neutral","sentiment_score":-0.3100747551236834},{"text":"I don't care anything about that, but I'm more worried about his sisters.","start":880.35,"end":883.39,"sentiment":"neutral","sentiment_score":-0.2743299397138449},{"text":"You know what I mean?","start":883.39,"end":883.71,"sentiment":"neutral","sentiment_score":-0.15707045644521714},{"text":"Because, you know, there's also also a brother, only brother we've had.","start":883.71,"end":886.43,"sentiment":"neutral","sentiment_score":-0.10017601462701957}],"sentiment":"neutral","sentiment_score":-0.2236675430427898,"num_words":44,"start":870.89496,"end":886.43},{"sentences":[{"text":"And I'd rather see them get the majority of the money.","start":886.43,"end":888.405,"sentiment":"neutral","sentiment_score":-0.12153547189452431},{"text":"So yeah.","start":888.405,"end":889.465,"sentiment":"neutral","sentiment_score":-0.016501964069902897},{"text":"Felicia, Eric.","start":893.445,"end":894.66504,"sentiment":"neutral","sentiment_score":0.029278419911861416},{"text":"Lorraine?","start":900.72504,"end":901.22504,"sentiment":"neutral","sentiment_score":0.06344246864318848},{"text":"That's all that's associated with this.","start":902.94995,"end":907.77997,"sentiment":"neutral","sentiment_score":0.08257398754358292}],"sentiment":"neutral","sentiment_score":-0.03420231296596202,"num_words":22,"start":886.43,"end":907.77997},{"sentences":[{"text":"Yep.","start":923.445,"end":923.945,"sentiment":"neutral","sentiment_score":0.10600187629461288},{"text":"Mhmm.","start":931.17,"end":931.67,"sentiment":"neutral","sentiment_score":-0.03556704893708229},{"text":"If I get down.","start":938.77,"end":939.83,"sentiment":"neutral","sentiment_score":-0.055498949252068996},{"text":"Yep.","start":943.51495,"end":944.01495,"sentiment":"neutral","sentiment_score":0.04673593491315842},{"text":"Yep.","start":945.75494,"end":946.25494,"sentiment":"neutral","sentiment_score":-0.046143051236867905}],"sentiment":"neutral","sentiment_score":-0.01887101074680686,"num_words":8,"start":923.445,"end":946.25494},{"sentences":[{"text":"Yeah.","start":955.36,"end":955.60004,"sentiment":"neutral","sentiment_score":0.027238618582487103},{"text":"So I was I I'm I'm I was under the assumption that the lawyer had an account already set up for that.","start":955.60004,"end":961.54004,"sentiment":"neutral","sentiment_score":-0.026725876399061897},{"text":"But I guess I can probably go ahead and set set that up.","start":961.60004,"end":965.3,"sentiment":"neutral","sentiment_score":0.03687201884503548},{"text":"And yeah.","start":965.68,"end":976.24835,"sentiment":"neutral","sentiment_score":-0.14804063364863396},{"text":"That's Mhmm.","start":976.7617,"end":977.85504,"sentiment":"neutral","sentiment_score":-0.1735648661851883}],"sentiment":"neutral","sentiment_score":-0.018115135421976448,"num_words":40,"start":955.36,"end":977.85504},{"sentences":[{"text":"No.","start":977.85504,"end":978.09503,"sentiment":"negative","sentiment_score":-0.3753681480884552},{"text":"And that's that's exactly I mean, it's it's and to be honest, Laura, so so next week is six months and zero's past, and I thought this would have been sorted out by the six months mark.","start":978.09503,"end":987.99,"sentiment":"neutral","sentiment_score":-0.29335818177944906},{"text":"And and everyone everything will have been done, but I haven't heard anything, and this is sort of giving me the shit.","start":988.85004,"end":994.95,"sentiment":"negative","sentiment_score":-0.5512231876226988},{"text":"So sorry because you just give me the shit.","start":996.025,"end":998.125,"sentiment":"negative","sentiment_score":-0.5032539500130547},{"text":"And but I what I'm gonna do is I'll go shoot the scene, and I'll shoot an email off to off to them again tomorrow and see what happens.","start":999.145,"end":1009.005,"sentiment":"neutral","sentiment_score":-0.06792142299999451}],"sentiment":"neutral","sentiment_score":-0.30464834508923244,"num_words":98,"start":977.85504,"end":1009.005},{"sentences":[{"text":"I can't do it tomorrow.","start":1009.465,"end":1010.60504,"sentiment":"neutral","sentiment_score":-0.2636821508407593},{"text":"Yep.","start":1018.76,"end":1019.26,"sentiment":"neutral","sentiment_score":-0.01719476282596588},{"text":"No.","start":1043.9401,"end":1044.26,"sentiment":"negative","sentiment_score":-0.4307459592819214},{"text":"No.","start":1044.26,"end":1044.76,"sentiment":"negative","sentiment_score":-0.506260335445404},{"text":"No.","start":1065.285,"end":1065.605,"sentiment":"neutral","sentiment_score":-0.13786043226718905}],"sentiment":"neutral","sentiment_score":-0.2678302493360307,"num_words":9,"start":1009.465,"end":1065.605},{"sentences":[{"text":"I know.","start":1065.605,"end":1066.185,"sentiment":"neutral","sentiment_score":-0.12099301815032959},{"text":"No.","start":1066.3251,"end":1066.725,"sentiment":"neutral","sentiment_score":-0.2255154252052307},{"text":"I know exactly why you all made me Exactly.","start":1066.725,"end":1069.08,"sentiment":"neutral","sentiment_score":-0.04000161960721016},{"text":"It was a, because a his sisters weren't talking too well before they passed before he passed, and and we've been best mates for every and I know exactly what his wishes were, Jeremy.","start":1069.08,"end":1078.6,"sentiment":"neutral","sentiment_score":0.0434757627765922},{"text":"We spoke about it long and hard before he passed away.","start":1078.6,"end":1081.4199,"sentiment":"neutral","sentiment_score":-0.11317927593534644}],"sentiment":"neutral","sentiment_score":-0.010426528751850128,"num_words":57,"start":1065.605,"end":1081.4199},{"sentences":[{"text":"And so I I just wanna I wanna do the right thing.","start":1081.64,"end":1085.395,"sentiment":"neutral","sentiment_score":0.12113439912597339},{"text":"I just wanna do the right that's the big thing.","start":1085.395,"end":1086.995,"sentiment":"neutral","sentiment_score":0.20154819637537003},{"text":"I just wanna do the right thing.","start":1086.995,"end":1088.115,"sentiment":"neutral","sentiment_score":0.1955385059118271},{"text":"I'm sick of this lawyer.","start":1088.115,"end":1089.9551,"sentiment":"negative","sentiment_score":-0.7601428031921387},{"text":"And like I said, it's it's getting to the point where I I said to my missus, I said I might be taking some time off and find the mail yet.","start":1089.9551,"end":1098.295,"sentiment":"negative","sentiment_score":-0.5560022179157503}],"sentiment":"neutral","sentiment_score":-0.24921413041078128,"num_words":65,"start":1081.64,"end":1098.295},{"sentences":[{"text":"I said, I won't be very happy when I get there right now.","start":1098.355,"end":1100.97,"sentiment":"negative","sentiment_score":-0.64735681277055},{"text":"So I because I'll just sit there until I get what I want, unfortunately.","start":1100.97,"end":1106.33,"sentiment":"negative","sentiment_score":-0.3872145414352417},{"text":"But that's I'll I'll shoot that little letter off tonight.","start":1106.33,"end":1109.53,"sentiment":"neutral","sentiment_score":-0.17481113523244857},{"text":"I'll cc you in anyway because I'll I'll see if I can get something sorted out and put it, yeah, at care.","start":1109.53,"end":1118.105,"sentiment":"neutral","sentiment_score":0.06882328950715336},{"text":"And that way then you guys can see what's going on.","start":1118.105,"end":1121.0851,"sentiment":"neutral","sentiment_score":0.11394135213711044}],"sentiment":"neutral","sentiment_score":-0.18310408936813474,"num_words":70,"start":1098.355,"end":1121.0851},{"sentences":[{"text":"I don't promise anything, but I will send you a certified copy of my license.","start":1121.385,"end":1125.785,"sentiment":"neutral","sentiment_score":-0.14527331391970316},{"text":"So then at least you know everything's been done the right way.","start":1125.785,"end":1129.485,"sentiment":"neutral","sentiment_score":-0.055719983453551926},{"text":"Yeah.","start":1130.84,"end":1131.16,"sentiment":"neutral","sentiment_score":-0.006861723959445953},{"text":"I thought I thought, to be honest, or at least it would've it would've been done by now.","start":1131.16,"end":1135.8201,"sentiment":"neutral","sentiment_score":-0.11660851372612847},{"text":"You know?","start":1136.52,"end":1137.18,"sentiment":"neutral","sentiment_score":-0.03671897016465664}],"sentiment":"neutral","sentiment_score":-0.10472900878327589,"num_words":48,"start":1121.385,"end":1137.18},{"sentences":[{"text":"So, unfortunately, but it hasn't hasn't moved.","start":1137.64,"end":1140.38,"sentiment":"neutral","sentiment_score":-0.15203106935535157},{"text":"So Yep.","start":1140.4401,"end":1145.8551,"sentiment":"neutral","sentiment_score":-0.055247705429792404},{"text":"Yes.","start":1146.0751,"end":1146.5751,"sentiment":"neutral","sentiment_score":-0.0104911420494318},{"text":"Yes.","start":1147.675,"end":1148.175,"sentiment":"neutral","sentiment_score":-0.0009358394891023636},{"text":"Exactly.","start":1180.145,"end":1180.645,"sentiment":"neutral","sentiment_score":-0.100955031812191}],"sentiment":"neutral","sentiment_score":-0.10725790914148092,"num_words":12,"start":1137.64,"end":1180.645},{"sentences":[{"text":"No.","start":1180.7051,"end":1180.9451,"sentiment":"neutral","sentiment_score":-0.15964490175247192},{"text":"Exactly.","start":1180.9451,"end":1181.4451,"sentiment":"neutral","sentiment_score":-0.08491124212741852},{"text":"No.","start":1204.775,"end":1205.275,"sentiment":"neutral","sentiment_score":-0.3110640347003937},{"text":"No.","start":1205.4149,"end":1205.495,"sentiment":"negative","sentiment_score":-0.38864457607269287},{"text":"No.","start":1205.495,"end":1205.735,"sentiment":"negative","sentiment_score":-0.4022063612937927}],"sentiment":"neutral","sentiment_score":-0.2692942231893539,"num_words":5,"start":1180.7051,"end":1205.735},{"sentences":[{"text":"No.","start":1205.735,"end":1205.815,"sentiment":"negative","sentiment_score":-0.4181828200817108},{"text":"No.","start":1205.815,"end":1205.895,"sentiment":"negative","sentiment_score":-0.40047508478164673},{"text":"No.","start":1205.895,"end":1206.2151,"sentiment":"negative","sentiment_score":-0.3895413875579834},{"text":"No.","start":1206.2151,"end":1206.535,"sentiment":"negative","sentiment_score":-0.36423030495643616},{"text":"No.","start":1206.535,"end":1207.035,"sentiment":"neutral","sentiment_score":-0.30273234844207764}],"sentiment":"negative","sentiment_score":-0.37503238916397097,"num_words":5,"start":1205.735,"end":1207.035},{"sentences":[{"text":"I I I said last time in the email, I said I would like a response within seventy two hours.","start":1207.095,"end":1211.3301,"sentiment":"neutral","sentiment_score":-0.176011261343956},{"text":"That didn't that that's six three months ago.","start":1211.3301,"end":1214.9501,"sentiment":"neutral","sentiment_score":-0.11795774381607771},{"text":"Yeah.","start":1215.17,"end":1215.67,"sentiment":"neutral","sentiment_score":-0.01838410273194313},{"text":"So so that's just Mhmm.","start":1216.77,"end":1225.5951,"sentiment":"neutral","sentiment_score":0.0003060193732380867},{"text":"Oh, no.","start":1243.74,"end":1244.22,"sentiment":"negative","sentiment_score":-0.41303542256355286}],"sentiment":"neutral","sentiment_score":-0.14741144523335,"num_words":36,"start":1207.095,"end":1244.22},{"sentences":[{"text":"So I'll get I'll get I I don't get it.","start":1244.22,"end":1246.06,"sentiment":"negative","sentiment_score":-0.42520028054714204},{"text":"I don't get it.","start":1246.06,"end":1246.78,"sentiment":"negative","sentiment_score":-0.43339112401008606},{"text":"That volume, but I get I'll still get it.","start":1246.78,"end":1248.62,"sentiment":"neutral","sentiment_score":-0.2525225943989224},{"text":"Yeah.","start":1248.62,"end":1248.86,"sentiment":"neutral","sentiment_score":-0.06575828790664673},{"text":"You wanna take a couple of days off.","start":1248.86,"end":1250.22,"sentiment":"neutral","sentiment_score":0.20254585891962051}],"sentiment":"neutral","sentiment_score":-0.20948943961411715,"num_words":32,"start":1244.22,"end":1250.22},{"sentences":[{"text":"It's it's easier over 200 emails.","start":1250.22,"end":1252.575,"sentiment":"neutral","sentiment_score":0.27239350229501724},{"text":"Anyway, you know what I mean?","start":1252.575,"end":1254.495,"sentiment":"neutral","sentiment_score":0.05434769267837206},{"text":"So I know I know I know what you're saying.","start":1254.495,"end":1257.135,"sentiment":"neutral","sentiment_score":-0.0001605921774171291},{"text":"So I might do that actually and see if we get this thing moving at least because it's driving.","start":1257.135,"end":1261.635,"sentiment":"neutral","sentiment_score":-0.009376933602126021},{"text":"So it must be driving you guys nuts and stuff like that.","start":1262.015,"end":1264.595,"sentiment":"neutral","sentiment_score":-0.21242425218224525}],"sentiment":"neutral","sentiment_score":-0.014498330501154205,"num_words":53,"start":1250.22,"end":1264.595},{"sentences":[{"text":"Why I've got you a risk?","start":1265.29,"end":1266.25,"sentiment":"neutral","sentiment_score":-0.22793849309285483},{"text":"Was there any fees we need to pay you guys?","start":1266.25,"end":1268.25,"sentiment":"neutral","sentiment_score":-0.13497007191181182},{"text":"Is there anything like that at all?","start":1268.25,"end":1269.53,"sentiment":"neutral","sentiment_score":-0.09327990987471171},{"text":"Or no.","start":1269.53,"end":1271.77,"sentiment":"neutral","sentiment_score":-0.0385344997048378},{"text":"It's fine.","start":1271.77,"end":1272.43,"sentiment":"neutral","sentiment_score":0.1404189169406891}],"sentiment":"neutral","sentiment_score":-0.11727860045653803,"num_words":27,"start":1265.29,"end":1272.43},{"sentences":[{"text":"Yep.","start":1280.795,"end":1281.295,"sentiment":"neutral","sentiment_score":0.2560523748397827},{"text":"Not at all.","start":1310.105,"end":1311.0851,"sentiment":"neutral","sentiment_score":-0.049366794526576996},{"text":"Mhmm.","start":1321.38,"end":1321.88,"sentiment":"neutral","sentiment_score":0.016888484358787537},{"text":"Yeah.","start":1329.7001,"end":1329.86,"sentiment":"neutral","sentiment_score":-0.016095468774437904},{"text":"Yeah.","start":1329.86,"end":1330.26,"sentiment":"neutral","sentiment_score":-0.0019664689898490906}],"sentiment":"neutral","sentiment_score":0.01525407683636461,"num_words":7,"start":1280.795,"end":1330.26},{"sentences":[{"text":"Quick quicker than what we thought.","start":1330.26,"end":1331.9401,"sentiment":"neutral","sentiment_score":-0.004170253872871399},{"text":"We we thought he saw that a little while.","start":1331.9401,"end":1333.78,"sentiment":"neutral","sentiment_score":-0.043414512649178505},{"text":"Yes.","start":1333.78,"end":1334.025,"sentiment":"neutral","sentiment_score":-0.05397776514291763},{"text":"I but but that's unfortunate.","start":1334.265,"end":1337.005,"sentiment":"neutral","sentiment_score":-0.3219801694154739},{"text":"Look.","start":1337.145,"end":1337.305,"sentiment":"negative","sentiment_score":-0.41948866844177246}],"sentiment":"neutral","sentiment_score":-0.11359633717008612,"num_words":22,"start":1330.26,"end":1337.305},{"sentences":[{"text":"It's it's it's natural to face down at the end of the day.","start":1337.305,"end":1341.545,"sentiment":"neutral","sentiment_score":-0.3296126230404927},{"text":"So but what what I'll do is also and I I know you probably can't tell me the the the the balance of what it is, But, obviously, if I send a few things through, I might be able to see what the balance is.","start":1341.545,"end":1353.6,"sentiment":"neutral","sentiment_score":-0.022873347335391574},{"text":"Just so I've got it for a record when it's when it's getting sorted out.","start":1353.6,"end":1357.92,"sentiment":"neutral","sentiment_score":0.23642675330241522},{"text":"That's alright.","start":1357.92,"end":1358.66,"sentiment":"positive","sentiment_score":0.4278862476348877},{"text":"You got it?","start":1360.0,"end":1360.82,"sentiment":"neutral","sentiment_score":0.259686807791392}],"sentiment":"neutral","sentiment_score":-0.0017055193774211102,"num_words":78,"start":1337.305,"end":1360.82},{"sentences":[{"text":"Okay.","start":1364.335,"end":1364.835,"sentiment":"neutral","sentiment_score":0.1038561463356018},{"text":"Yeah.","start":1376.0599,"end":1376.46,"sentiment":"neutral","sentiment_score":0.12595316767692566},{"text":"No.","start":1376.46,"end":1376.7,"sentiment":"neutral","sentiment_score":0.0244857594370842},{"text":"That's exactly that's that's what I like to do because the reason why is I know he pulled money out before he passed away out of his super because he was he needed to pay things off and and that's what he did.","start":1376.7,"end":1388.22,"sentiment":"neutral","sentiment_score":0.0036225519034751626},{"text":"Pay things off and sort himself out and had a bit of a good time before he passed, which I said, mate, you can't take it when you're gone, so you might as well let you do it.","start":1388.22,"end":1396.485,"sentiment":"neutral","sentiment_score":0.11656047276368267}],"sentiment":"neutral","sentiment_score":0.057611461551416485,"num_words":84,"start":1364.335,"end":1396.485},{"sentences":[{"text":"You know?","start":1396.485,"end":1396.965,"sentiment":"neutral","sentiment_score":0.014647487550973892},{"text":"Do what he has to do.","start":1396.965,"end":1398.1849,"sentiment":"neutral","sentiment_score":0.007733499941726525},{"text":"And and and but I was like, I don't know what the balances and I was worried about his expert getting hold of any of the the remaining money money trees that are in.","start":1398.645,"end":1410.35,"sentiment":"neutral","sentiment_score":-0.2630544446189614},{"text":"Very things that it sounds and stuff like that.","start":1411.21,"end":1413.85,"sentiment":"neutral","sentiment_score":-0.13800885362757576},{"text":"Yes.","start":1413.85,"end":1414.17,"sentiment":"neutral","sentiment_score":-0.07846178114414215}],"sentiment":"neutral","sentiment_score":-0.19593647319393662,"num_words":52,"start":1396.485,"end":1414.17},{"sentences":[{"text":"I'm I'm just worried about that kind of stuff, you know, because I know what she's like.","start":1414.17,"end":1417.77,"sentiment":"neutral","sentiment_score":-0.20383338104276097},{"text":"She's she's very much of a money hungry person who's more worried about the I don't know how to recite the the social etiquette and more worried about, you know, paying off a house or or anything like that.","start":1417.77,"end":1430.695,"sentiment":"neutral","sentiment_score":-0.262903542472766},{"text":"You know?","start":1430.695,"end":1431.4149,"sentiment":"neutral","sentiment_score":-0.08476385846734047},{"text":"The status of of status of it, you know.","start":1431.4149,"end":1435.0819,"sentiment":"neutral","sentiment_score":-0.048073751437995166},{"text":"So that's alright.","start":1435.126,"end":1436.4099,"sentiment":"neutral","sentiment_score":0.01182881991068522}],"sentiment":"neutral","sentiment_score":-0.20407300934727704,"num_words":70,"start":1414.17,"end":1436.4099},{"sentences":[{"text":"Yep.","start":1439.4299,"end":1439.9099,"sentiment":"neutral","sentiment_score":0.04232907295227051},{"text":"That's good.","start":1439.9099,"end":1440.65,"sentiment":"neutral","sentiment_score":0.2970450073480606},{"text":"Yep.","start":1461.45,"end":1461.77,"sentiment":"neutral","sentiment_score":0.08159945905208588},{"text":"That's alright.","start":1461.77,"end":1462.59,"sentiment":"neutral","sentiment_score":0.15077971667051315},{"text":"Oh, that's alright.","start":1462.97,"end":1463.61,"sentiment":"neutral","sentiment_score":0.20366269846757254}],"sentiment":"neutral","sentiment_score":0.18117400838269127,"num_words":9,"start":1439.4299,"end":1463.61},{"sentences":[{"text":"Let's do the thing.","start":1463.61,"end":1464.25,"sentiment":"neutral","sentiment_score":0.20700917392969131},{"text":"Well, thank you very much for the phone call.","start":1464.25,"end":1465.85,"sentiment":"positive","sentiment_score":0.6890573302904764},{"text":"And we'll that's alright.","start":1465.85,"end":1468.25,"sentiment":"neutral","sentiment_score":0.27130404487252235},{"text":"I'll I'll get that I'll show that a license side of things with a JP, and I'll get that certified sent off to you, scanned and sent to you.","start":1468.25,"end":1475.3251,"sentiment":"neutral","sentiment_score":0.14335011793621655},{"text":"So that way, then at least you got to know who it is.","start":1475.3251,"end":1478.145,"sentiment":"neutral","sentiment_score":0.13853993610693857}],"sentiment":"neutral","sentiment_score":0.23852443114175634,"num_words":59,"start":1463.61,"end":1478.145},{"sentences":[{"text":"And then, you know, you're not talking to some random person on the phone.","start":1478.525,"end":1481.8251,"sentiment":"neutral","sentiment_score":-0.01890604038323675},{"text":"That's that's alright.","start":1485.085,"end":1486.305,"sentiment":"neutral","sentiment_score":-0.0028379961537818113},{"text":"No.","start":1493.94,"end":1494.18,"sentiment":"neutral","sentiment_score":-0.04667074978351593},{"text":"That's alright.","start":1494.18,"end":1494.92,"sentiment":"neutral","sentiment_score":-0.01628232467919588},{"text":"I I I agree.","start":1495.22,"end":1496.5,"sentiment":"neutral","sentiment_score":0.006673206575214863}],"sentiment":"neutral","sentiment_score":-0.01357254694448784,"num_words":24,"start":1478.525,"end":1496.5},{"sentences":[{"text":"No.","start":1496.5,"end":1496.66,"sentiment":"neutral","sentiment_score":-0.08557955175638199},{"text":"I agree 100%.","start":1496.66,"end":1497.7,"sentiment":"neutral","sentiment_score":-0.04944369072715441},{"text":"You know what I mean?","start":1497.7,"end":1498.26,"sentiment":"neutral","sentiment_score":-0.04996390193700791},{"text":"So by all means, that's just, you know, you're talking monetary values and personal information and stuff like that.","start":1498.26,"end":1503.86,"sentiment":"neutral","sentiment_score":-0.028459970202100903},{"text":"It's not not just a person who just walks in off the street.","start":1503.86,"end":1504.704,"sentiment":"neutral","sentiment_score":-0.058518264442682266}],"sentiment":"neutral","sentiment_score":-0.04354163427360174,"num_words":41,"start":1496.5,"end":1504.704},{"sentences":[{"text":"You know what I mean?","start":1504.704,"end":1504.724,"sentiment":"neutral","sentiment_score":-0.03992356508970261},{"text":"So yeah.","start":1504.724,"end":1504.736,"sentiment":"neutral","sentiment_score":-0.02628043107688427},{"text":"That's alright.","start":1504.736,"end":1504.9,"sentiment":"neutral","sentiment_score":-0.013045244617387652},{"text":"I walking off the street.","start":1504.9,"end":1506.955,"sentiment":"neutral","sentiment_score":-0.019391166046261787},{"text":"You know what I mean?","start":1506.955,"end":1507.855,"sentiment":"neutral","sentiment_score":-0.02619844563305378}],"sentiment":"neutral","sentiment_score":-0.026643012380717618,"num_words":19,"start":1504.704,"end":1507.855},{"sentences":[{"text":"So that's alright.","start":1508.235,"end":1509.4349,"sentiment":"neutral","sentiment_score":0.0513821542263031},{"text":"I understand that.","start":1509.4349,"end":1510.395,"sentiment":"neutral","sentiment_score":0.11542368431886037},{"text":"So perfect.","start":1510.395,"end":1512.235,"sentiment":"positive","sentiment_score":0.46206967532634735},{"text":"Lovely.","start":1512.235,"end":1512.715,"sentiment":"positive","sentiment_score":0.4980948567390442},{"text":"Okay.","start":1512.715,"end":1513.215,"sentiment":"neutral","sentiment_score":0.1987154185771942}],"sentiment":"neutral","sentiment_score":0.21213671416044236,"num_words":10,"start":1508.235,"end":1513.215},{"sentences":[{"text":"Right.","start":1513.595,"end":1514.095,"sentiment":"neutral","sentiment_score":0.13649672269821167},{"text":"Right.","start":1514.155,"end":1514.655,"sentiment":"neutral","sentiment_score":0.08006910234689713},{"text":"Listen.","start":1514.715,"end":1515.115,"sentiment":"neutral","sentiment_score":0.05421286821365357},{"text":"I'll I'll I'll figure that stuff through anyway.","start":1515.115,"end":1517.355,"sentiment":"neutral","sentiment_score":0.08050389494746923},{"text":"I've got you I think I've got your email.","start":1517.355,"end":1518.5549,"sentiment":"neutral","sentiment_score":0.053882037185960345}],"sentiment":"neutral","sentiment_score":0.06998740937560796,"num_words":20,"start":1513.595,"end":1518.5549},{"sentences":[{"text":"You sent me an email, so I've got your email now.","start":1518.5549,"end":1520.49,"sentiment":"neutral","sentiment_score":0.07330724359913306},{"text":"So all goes from there.","start":1520.97,"end":1522.25,"sentiment":"neutral","sentiment_score":0.07567881941795349},{"text":"Perfect.","start":1522.25,"end":1522.75,"sentiment":"positive","sentiment_score":0.3886469006538391},{"text":"Okay.","start":1523.05,"end":1523.55,"sentiment":"neutral","sentiment_score":0.23048314452171328},{"text":"Oh, no.","start":1527.61,"end":1528.01,"sentiment":"neutral","sentiment_score":-0.14302946627140045}],"sentiment":"neutral","sentiment_score":0.07589224446564913,"num_words":20,"start":1518.5549,"end":1528.01},{"sentences":[{"text":"I'm gonna go pack up for work for tomorrow, so I'm gonna do that.","start":1528.01,"end":1531.53,"sentiment":"neutral","sentiment_score":-0.1929296287042754},{"text":"So that's alright.","start":1531.53,"end":1532.51,"sentiment":"neutral","sentiment_score":-0.1300006036957105},{"text":"It's always away.","start":1533.77,"end":1534.73,"sentiment":"neutral","sentiment_score":-0.2762413223584493},{"text":"It's always away.","start":1534.73,"end":1535.715,"sentiment":"neutral","sentiment_score":-0.24435332914193472},{"text":"That's alright.","start":1535.955,"end":1536.595,"sentiment":"neutral","sentiment_score":-0.12189996615052223}],"sentiment":"neutral","sentiment_score":-0.19586401998996736,"num_words":25,"start":1528.01,"end":1536.595},{"sentences":[{"text":"I got I got I got a car club meeting tonight, so there's another thing I gotta do.","start":1536.595,"end":1540.275,"sentiment":"neutral","sentiment_score":0.1253403127193451},{"text":"So I'm only home for about two two hours, and I'm back out again.","start":1540.275,"end":1543.7949,"sentiment":"neutral","sentiment_score":0.020027861730860814},{"text":"So yeah.","start":1543.7949,"end":1544.6749,"sentiment":"neutral","sentiment_score":0.04827374592423439},{"text":"So that's all.","start":1544.6749,"end":1545.6549,"sentiment":"neutral","sentiment_score":0.018566703734298546},{"text":"I I was I'm holding, so I got an excess I got an extra hold.","start":1546.595,"end":1550.595,"sentiment":"neutral","sentiment_score":-0.18579366107781728}],"sentiment":"neutral","sentiment_score":-0.0018873388449159951,"num_words":52,"start":1536.595,"end":1550.595},{"sentences":[{"text":"So I've got a car club meeting tonight.","start":1550.595,"end":1553.1699,"sentiment":"neutral","sentiment_score":0.025597904808819294},{"text":"I've gotta pick up stuff for work tomorrow.","start":1553.1699,"end":1554.9299,"sentiment":"neutral","sentiment_score":0.01781220268458128},{"text":"I've gotta rearrange trials, get stuff out of the shed, take it, get ready for work.","start":1554.9299,"end":1559.35,"sentiment":"neutral","sentiment_score":0.05142141482792795},{"text":"Oh, no.","start":1563.6499,"end":1564.13,"sentiment":"neutral","sentiment_score":-0.11998632736504078},{"text":"No.","start":1564.13,"end":1564.2899,"sentiment":"neutral","sentiment_score":-0.2018948197364807}],"sentiment":"neutral","sentiment_score":0.020804457792213984,"num_words":35,"start":1550.595,"end":1564.2899},{"sentences":[{"text":"No.","start":1564.2899,"end":1564.5299,"sentiment":"neutral","sentiment_score":-0.18067917227745056},{"text":"It's a FXS J Holden.","start":1564.5299,"end":1566.21,"sentiment":"neutral","sentiment_score":-0.06335307583212853},{"text":"So you look up at Jay Holmes or something.","start":1566.21,"end":1568.645,"sentiment":"neutral","sentiment_score":-0.00843815008799235},{"text":"Yeah.","start":1568.945,"end":1569.265,"sentiment":"neutral","sentiment_score":0.018462615087628365},{"text":"Early Holmes.","start":1569.265,"end":1569.985,"sentiment":"neutral","sentiment_score":0.019009451381862164}],"sentiment":"neutral","sentiment_score":-0.028717021354370646,"num_words":18,"start":1564.2899,"end":1569.985},{"sentences":[{"text":"So that's the part of.","start":1569.985,"end":1571.205,"sentiment":"neutral","sentiment_score":0.03198503851890564},{"text":"So I was working on them yesterday with Mike.","start":1572.225,"end":1574.865,"sentiment":"neutral","sentiment_score":0.14372431817981932},{"text":"So I'm I'm mechanic by trade.","start":1574.865,"end":1577.585,"sentiment":"neutral","sentiment_score":0.11718796441952388},{"text":"So mechanic auto electric and diesel for the by trade.","start":1577.585,"end":1580.31,"sentiment":"neutral","sentiment_score":0.10150523707270623},{"text":"So I train mechanics.","start":1580.39,"end":1581.27,"sentiment":"neutral","sentiment_score":0.15068955719470978}],"sentiment":"neutral","sentiment_score":0.11101124830105726,"num_words":34,"start":1569.985,"end":1581.27},{"sentences":[{"text":"That's what I do for living.","start":1581.27,"end":1582.15,"sentiment":"neutral","sentiment_score":0.21712681402762732},{"text":"I train mechanics for living.","start":1582.15,"end":1583.53,"sentiment":"neutral","sentiment_score":0.1773538887500763},{"text":"So I've been also hey?","start":1583.9901,"end":1586.5701,"sentiment":"neutral","sentiment_score":0.0547995075583458},{"text":"Yeah.","start":1588.79,"end":1589.29,"sentiment":"neutral","sentiment_score":0.0717935711145401},{"text":"Well, a lot of train, anyway, from from, like I said, in in the City River to Tweed Heads out to as far as Ipswich, Gatton, and Burna, and then that's my route.","start":1589.3501,"end":1602.565,"sentiment":"neutral","sentiment_score":0.06827205667893092}],"sentiment":"neutral","sentiment_score":0.0957659861445427,"num_words":50,"start":1581.27,"end":1602.565},{"sentences":[{"text":"So I I'm also the car club's main mechanic.","start":1602.565,"end":1607.625,"sentiment":"neutral","sentiment_score":0.0828681844804022},{"text":"So I've got about four or five people's cars off beeps.","start":1607.8999,"end":1610.5599,"sentiment":"neutral","sentiment_score":0.031332824379205704},{"text":"So I'm always doing something with someone.","start":1612.0599,"end":1614.0,"sentiment":"neutral","sentiment_score":-0.027762184185641154},{"text":"But I I don't have five minutes to sit here and stop.","start":1614.1399,"end":1616.22,"sentiment":"neutral","sentiment_score":-0.13917733045915762},{"text":"I just got I I thought what I work on where I work in yesterday.","start":1616.22,"end":1619.46,"sentiment":"neutral","sentiment_score":-0.05483132041990757}],"sentiment":"neutral","sentiment_score":-0.029564043196539085,"num_words":54,"start":1602.565,"end":1619.46},{"sentences":[{"text":"I got four cars yesterday I worked on.","start":1619.46,"end":1621.485,"sentiment":"neutral","sentiment_score":-0.004090934060513973},{"text":"And then on Sunday Sunday, I worked in a car.","start":1621.725,"end":1625.1849,"sentiment":"neutral","sentiment_score":-0.023097875900566577},{"text":"Trudged the car show on Saturday up at Kempee, so I don't stop.","start":1625.485,"end":1629.725,"sentiment":"neutral","sentiment_score":-0.07732771881497823},{"text":"I'm I'm always moving.","start":1629.725,"end":1631.025,"sentiment":"neutral","sentiment_score":-0.08631336502730846},{"text":"So so yeah.","start":1632.045,"end":1632.865,"sentiment":"neutral","sentiment_score":-0.011106680244362602}],"sentiment":"neutral","sentiment_score":-0.043356317813863586,"num_words":38,"start":1619.46,"end":1632.865},{"sentences":[{"text":"I'll get I'll get things done, though.","start":1633.165,"end":1634.865,"sentiment":"neutral","sentiment_score":0.16710234699504717},{"text":"That's it.","start":1640.11,"end":1640.59,"sentiment":"neutral","sentiment_score":0.12051582708954811},{"text":"That's it.","start":1640.59,"end":1641.41,"sentiment":"neutral","sentiment_score":0.06238187476992607},{"text":"That's it.","start":1641.63,"end":1642.53,"sentiment":"neutral","sentiment_score":0.06224840693175793},{"text":"I'll I'll wait till you go, Larissa.","start":1642.67,"end":1644.27,"sentiment":"neutral","sentiment_score":0.2105352942432676}],"sentiment":"neutral","sentiment_score":0.15668778531253338,"num_words":20,"start":1633.165,"end":1644.27},{"sentences":[{"text":"You have a lovely afternoon, and enjoy yourself.","start":1644.27,"end":1646.1901,"sentiment":"positive","sentiment_score":0.7048237696290016},{"text":"I'm gonna go sit down and put your feet up and have a wine and watch the sunrise or something like that.","start":1646.1901,"end":1650.135,"sentiment":"positive","sentiment_score":0.4225451329892332},{"text":"Yeah.","start":1654.775,"end":1655.095,"sentiment":"positive","sentiment_score":0.49628347158432007},{"text":"That's good.","start":1655.095,"end":1655.575,"sentiment":"positive","sentiment_score":0.6766416132450104},{"text":"That's right.","start":1655.575,"end":1656.135,"sentiment":"positive","sentiment_score":0.6284792423248291}],"sentiment":"positive","sentiment_score":0.5154602361576898,"num_words":35,"start":1644.27,"end":1656.135},{"sentences":[{"text":"Yeah.","start":1656.135,"end":1656.295,"sentiment":"positive","sentiment_score":0.5621762871742249},{"text":"That's the best.","start":1656.295,"end":1657.015,"sentiment":"positive","sentiment_score":0.699925422668457},{"text":"Sounds like a nice.","start":1657.015,"end":1657.675,"sentiment":"positive","sentiment_score":0.7867495268583298},{"text":"Okay then.","start":1658.055,"end":1658.875,"sentiment":"positive","sentiment_score":0.4831470102071762},{"text":"Thank you, Larissa.","start":1661.255,"end":1662.0449,"sentiment":"positive","sentiment_score":0.7691052357355753}],"sentiment":"positive","sentiment_score":0.6986584915564611,"num_words":13,"start":1656.135,"end":1662.0449},{"sentences":[{"text":"You have a lovely day.","start":1662.0449,"end":1662.4049,"sentiment":"positive","sentiment_score":0.7785276770591736},{"text":"See you.","start":1662.4049,"end":1662.945,"sentiment":"positive","sentiment_score":0.6876564025878906},{"text":"Bye.","start":1664.2849,"end":1664.7849,"sentiment":"neutral","sentiment_score":-0.093176931142807}],"sentiment":"positive","sentiment_score":0.6468467824161053,"num_words":8,"start":1662.0449,"end":1664.7849}]}}]}],"paragraphs":{"transcript":"\nChannel 0: It's good.\n\nChannel 1: Hello? Go up. 1\n\nChannel 0: Hi. It's\n\nChannel 1: 35\n\nChannel 0: Larissa\n\nChannel 1: 3.\n\nChannel 0: from Oakview\n\nChannel 1: The same.\n\nChannel 0: Financial.\n\nChannel 1: Thank you.\n\nChannel 0: How are\n\nChannel 1: Yeah.\n\nChannel 0: you going?\n\nChannel 1: Good. How are you? I'm just pulling the driveway. Can you just give me a second?\n\nChannel 0: Absolutely. Take your time. No stress.\n\nChannel 1: Hang on. Hello? Hello, Risa. How are you? Hello?\n\nChannel 0: Hi. How are you going?\n\nChannel 1: Good. Good. Good. Just getting home, so that's alright. Alright.\n\nWhat can I do for you?\n\nChannel 0: So I was just giving you a call. Just wanted to touch base because I've, like, I've Caden's raised your file with me. I've I've been aware of of Errol's passing since he did pass and and where everything sits. And I just the emails back and forth was great, but I just kinda wanted to, I guess, touch base and get an update from you and provide you some information where possible and kinda go from there if you had\n\nChannel 1: Yep.\n\nChannel 0: any inclination that that was something you\n\nChannel 1: Oh, no. Well, I'm his executive. So\n\nChannel 0: wanted.\n\nChannel 1: I\n\nChannel 0: Yeah.\n\nChannel 1: was the\n\nChannel 0: No.\n\nChannel 1: executive.\n\nChannel 0: I know.\n\nChannel 1: So so I'm just trying to sort things out, and and as I was saying, like I said, the other day in the email, unfortunately, I mean, I think the solicitor here, Errol, employed in the first place to do, you know, his will and all that. I don't know what's going on, but she doesn't seem to reply to emails at the moment. So\n\nChannel 0: Yep.\n\nChannel 1: and I can't provide any more than that. I'm I'm to the point where now I might make an email to the Victorian law ombudsman and send an email and go, what can I do about this? Because it's a bit of a bit of a pain in the ass. And so we've so, yeah, we've paid for all Errol's funeral.\n\nChannel 0: Yes.\n\nChannel 1: Yep. Everything's money's coming out. Like, we're all like, between our sister and myself, we pay for a fair bit\n\nChannel 0: Yeah.\n\nChannel 1: at the moment. Unfortunately, we're not seeing any recouping anything from it yet, which I'm\n\nChannel 0: Yeah.\n\nChannel 1: not worried about at the moment, but, you know, I just wanna get this estate tied up and, you know, sorted sorted out more than anything.\n\nChannel 0: Yeah.\n\nChannel 1: So\n\nChannel 0: Especially since it's it's a pretty it's a pretty straightforward estate and it's but it's it's dragging out and through no fault of\n\nChannel 1: No.\n\nChannel 0: your own or anything\n\nChannel 1: No.\n\nChannel 0: like that. And to my knowledge, no one's no one's contesting the estate, are they? Like, it's it's a pretty\n\nChannel 1: Well\n\nChannel 0: straightforward\n\nChannel 1: okay. So I'll tell you a little story. Just before Errol passed away, there is a about six weeks, eight weeks before Errol passed away, His girlfriend at the time kicked him out. And the unfortunate thing is she kicked him out, and he just basically and I'm not Errol. I've known Errol since I was seven\n\nChannel 0: Yeah.\n\nChannel 1: year old. And he just walks away and goes, you know what? I can always rebuild. But he left a lot of his stuff there, which was a lot of personal a lot it's it's not a monetary thing. It's a personal thing.\n\nIt's it's stuff\n\nChannel 0: Yeah.\n\nChannel 1: that his mom and\n\nChannel 0: Mementos.\n\nChannel 1: dad left him. Yeah? Momentous.\n\nChannel 0: Yeah.\n\nChannel 1: Yeah. That's the world. Anyway, so they left left left left there and, you know, presence of people who brought him in the Lego, like, he's a mad Lego collector. And then\n\nChannel 0: Yeah.\n\nChannel 1: he walked away, and he moved up to his sister's place. He managed to move everything up there. And the problem was with his will, and this is where the probate side of things come into play, was that he tried to change his will two weeks before he passed away. So and and they call it call it co coincidentals that\n\nChannel 0: Yep.\n\nChannel 1: he then tried tried to change his will to actually get her off the will. Okay?\n\nChannel 0: Yep.\n\nChannel 1: So when I went there and spoke to the solicitor, and I said to him, we explained what went on and it went through the whole lot. They went, well, right, we'll go through it all, and we'll put it all in. And it was in his handwriting, get it all. And we got all handwriting matches and everything like that. It was all verified and everything like that.\n\nAnd that's\n\nChannel 0: Yep.\n\nChannel 1: as far as I've ever got from this thing. Now one of the big things about my my and like I said, it's not a monetary. I'm not worried with the money for sort of things. It's it's more the worry about the personal, you know, like I said, mementos is what we said\n\nChannel 0: Yeah.\n\nChannel 1: that his ex still had. I have to have them pulled out and then brought brought down to it, but then the ex is lied and carried on. And, apparently, I don't know what's going on with this because he bought a car for his for his ex as well. So he bought a car for it for and I don't know what's going on, whether that's been seized or what's going on. I've gotta ring re ring Nissan Finance and sort that out because, well, obviously, I'll stop payments on that because it's not coming out of my pocket to pay for his ex girlfriend's car.\n\nMhmm. So\n\nChannel 0: Yes.\n\nChannel 1: so and that's the main there's a lot of stuff in there which we which we're trying to sort out, but then I'm going, well, solicitor needs to get on contact with me and speak to me. Not not you know, even in just a reply to an email saying, hey. Look. Probate hasn't gone through yet. But I've sent an\n\nChannel 0: Yeah.\n\nChannel 1: email three months ago that haven't been replied to, which is making a bit strange to me.\n\nChannel 0: Yeah.\n\nChannel 1: And I've run her several times, and now they're blocking me. Well, not blocked. I shouldn't say blocking me. It's not the word. They're they're not picking up the phone, which they say that it must be screaming my calls.\n\nSo\n\nChannel 0: Yep.\n\nChannel 1: which is a bit rude in itself. Do you know what I mean? Like, I'm a client as much as anyone. Do you know what I mean? And it's, you\n\nChannel 0: Correct.\n\nChannel 1: know, you don't pick and you don't pick and choose who your bloody clients are. You just gotta run with the deal. You know what I mean? So and it's a bit of a bit of a bit of a thing. So I've got now you know, I've been paying his insurance on his work kit, on his car, on his own car, which I I wanted to sell as part of the estate as well, but I can't sell it yet because I don't know what's going on.\n\nSo\n\nChannel 0: Yep.\n\nChannel 1: which would then lead to you guys in limbo too. You know what I mean? Like, I don't have you guys had any contact with Fountain Laurel?\n\nChannel 0: No. Nothing.\n\nChannel 1: No? Yeah. It's a pain in the ass. Yeah. I've I've closed all these.\n\nThe bank accounts have done all the right things to make sure all\n\nChannel 0: Yep.\n\nChannel 1: the stuff wasn't getting moved around. You know, everything was sorted out before the state, and I haven't heard boo. So, yeah, it drives me nuts. So, anyway, that's not your concern.\n\nChannel 0: Is sorry. What what are they called? They're called South South Lawn, did you say?\n\nChannel 1: Bowden Law. Bowden Law. Yeah.\n\nChannel 0: In Karamba Downs. Right?\n\nChannel 1: Yep. I carry them down. Yep.\n\nChannel 0: Yeah. Oh, sorry. Karamba. Yeah. It is.\n\nSorry.\n\nChannel 1: Yeah. You're saying that. That's right. That's right. I am from Queensland.\n\nI live in Queensland. Yeah. I always thought they got weird place in living here.\n\nChannel 0: Like, from all intents and purposes, it looks like it's it's still an active law firm. I can't see anything that indicates that it's been shut down.\n\nChannel 1: No. No. It's still active. It's just it's I think what it is, to be honest, is I think this Stephanie Scott is the solicitor I've been dealing with, has too much on her plate. Okay?\n\nAnd then I think there's a lot of things where, like, I would have so when I passed away, we had to pay for a funeral, obviously, and we come out of his sister, like, we had money in a working camp, but then we've been waiting for that to come back. You know what I mean? Like, she has yes. Of course, you know, quite $5, $5. You know, we organized everything else.\n\nWe all shipped in and all these close mates chipped in and and done a service for him and all that kind of stuff. But then nothing's and they got and then the receipt oh, so Stephanie said you wanna you to Shirley.\n\nChannel 0: Mhmm.\n\nChannel 1: She goes, oh, you just dropped this receipt in. So she won't drive all the way for you know, Shirley, who's Errol's sister, lives all the way in Albury Wodonga. So Albury Wodonga is in Melbourne. It's 5.5 one way. Okay?\n\nSo surely happened to be going down there. So look, I'll drop it in. I've got the receipt in. When and we heard it. Is it what's going on with it?\n\nAnd they said, oh, what you'll hear from us very soon. I'll go from that. Drop the receipt in and drive all the way back to Buddy Aubrey Wodonga, which is, you know,\n\nChannel 0: Oh.\n\nChannel 1: like I know. It's a it's a long way. See what I mean? So and then when I was just passed away, I mean, Shirley and myself drove all the way down to I flew to Wodonga and drove from Orwigwodonga to Melbourne. Hoped in the car and drove all the way back to Orwigwodonga that night, which is ten hour ten half hours in all around trip.\n\nSo but that's what it comes down to at the end of the day. You know what I mean? So but but it's holding everyone up. I just like\n\nChannel 0: Yeah.\n\nChannel 1: unless short of me physically flying to Melbourne to go sort this out physically, which it won't be pretty if it goes in that path, which you I'm not saying like that, but it's it's not gonna be very pretty where I'll go through it because it'll be sorted out within a day. But the problem we got is I'm trying to find out. I'm trying to be cordial about it without\n\nChannel 0: Yeah.\n\nChannel 1: being aggressive about it, trying to get it sorted. So I'm going well, you know, need to sort it out. And emails I replied to I I replied to all the emails he's ever sent to me within twenty four hours.\n\nChannel 0: Yeah. Don't don't don't you have four minutes. Because Cade\n\nChannel 1: Yeah. Well,\n\nChannel 0: Cade\n\nChannel 1: I I normally\n\nChannel 0: flagged\n\nChannel 1: do\n\nChannel 0: me\n\nChannel 1: it within\n\nChannel 0: this.\n\nChannel 1: twenty four hours because I myself, but then she hasn't hasn't done hasn't replied to my emails or I wrote back to her at all. And I've asked questions, and I'm like, I'm still waiting to hear from them. So\n\nChannel 0: Yeah.\n\nChannel 1: I'm better I'm better sending another email because I've been paying like I said, I've been paying insurance for all. So I'm sending the receipt through soon and going, what's going on? Otherwise, I'll be calling I'm gonna be speaking to the Victorian law on this one about the lack of effort, the lack of communication in this case. So I'll make sure of it. So they're they're sorry you'll come down on it, so go from there.\n\nChannel 0: Yeah. Okay. So I guess like, I I wanna try and get you moving along. Like, I've had a look at the will, and so Oakview has its own license. Our license\n\nChannel 1: Hello?\n\nChannel 0: to be able to release information, our license requires certified copy of the will, certified copy of death certificate, certified copy of executive ID, which\n\nChannel 1: Yep.\n\nChannel 0: I have certified copy of death certificate, no certified copy of your ID or the will, which is fine. I have a copy of the will, which is great, and it says tell me that I can talk to you when you or someone does note. And I know, like, the law office would have the original, so they're the ones that can provide the certified copy.\n\nChannel 1: Yep.\n\nChannel 0: You probably just\n\nChannel 1: Yep.\n\nChannel 0: have a scanned copy of the will, so you're kind of hands down behind your back as it is.\n\nChannel 1: Yep. That's exactly right. You're you're on the money, Lalisa. I got I got that on the day\n\nChannel 0: Been\n\nChannel 1: I went\n\nChannel 0: here\n\nChannel 1: down\n\nChannel 0: before?\n\nChannel 1: there because I said I'm not walking in here unless you got one for me. Because as far as I'm concerned, I wanna talk to you with something at least that I could show people, and and I've got it in my hand. I'm I'm one of these guys who's breathing that. So anyway.\n\nChannel 0: Yeah. So, realistically speaking, I I had a look and it and the the will is really simple, but, honestly, pretty pretty straightforward.\n\nChannel 1: You think\n\nChannel 0: It is\n\nChannel 1: so?\n\nChannel 0: a set like, yeah, like, trust me. Some of the wills I've seen, really complex. No. This is this is actually pretty straightforward. It's not too hard.\n\nOnly downside is it's obviously being contested and whether that's going to create a issue for us in that side of things.\n\nChannel 1: Mhmm.\n\nChannel 0: But if you are acting for the estate, is we can\n\nChannel 1: Well, I can I'll get you a certified copy of my license if you like. I'm\n\nChannel 0: yeah.\n\nChannel 1: in Queensland, so I'm not very far away from where you guys are. I think you're in Volta, aren't you?\n\nChannel 0: Yep. Southport.\n\nChannel 1: Yeah. So there you go. So I could actually probably get that. I can get that. I'll get a JP to sign that certification.\n\nI can do that. We got\n\nChannel 0: Where\n\nChannel 1: JP down\n\nChannel 0: are\n\nChannel 1: the\n\nChannel 0: you?\n\nChannel 1: road. Right.\n\nChannel 0: Where are you\n\nChannel 1: Right?\n\nChannel 0: located?\n\nChannel 1: Rochelle South. Springwood.\n\nChannel 0: Oh, okay. Yeah. Yeah. You know, no. I'm I'm I'm north from Southport.\n\nI've so I know exactly where you are. I was gonna say you could you could come to the office, but it's probably a bit of a hard journey for you to just travel here because I'm\n\nChannel 1: Well,\n\nChannel 0: a I'm\n\nChannel 1: actually,\n\nChannel 0: a JP.\n\nChannel 1: I just\n\nChannel 0: I could\n\nChannel 1: just\n\nChannel 0: certify\n\nChannel 1: think it\n\nChannel 0: it for\n\nChannel 1: I\n\nChannel 0: you.\n\nChannel 1: think next week, I'm down the Gold Coast, actually, down in Southport. Because I travel for for work. I'm a I'm a I'm a technical\n\nChannel 0: Yep.\n\nChannel 1: trainer for a company, so I go from place to place. So I'm\n\nChannel 0: Okay.\n\nChannel 1: often down you know, after two weeks ago, I was out actually in New in Tweed Heads. So yeah. But I do I do from Tweed Heads to Brisbane River. That's my my route.\n\nChannel 0: Okay. Alright. Well, our office is only open Monday to Monday to Wednesday. So Monday, Tuesday, Wednesday, we're open. Otherwise, Thursday, Friday, we all work from home because\n\nChannel 1: Oh, that\n\nChannel 0: fuel prices\n\nChannel 1: that's it.\n\nChannel 0: suck.\n\nChannel 1: I love you guys. I wish I could work from home. I can't get\n\nChannel 0: I know. I know.\n\nChannel 1: but listen, I can I can get it? If you want, I'll get a certified copy of my license certified by JP. I've got JP's at work, I think, if I\n\nChannel 0: Yeah.\n\nChannel 1: remember rightly.\n\nChannel 0: Yes.\n\nChannel 1: I\n\nChannel 0: That's\n\nChannel 1: can\n\nChannel 0: it.\n\nChannel 1: then I can then go send it through I was trying to say fax. I'm I sound hold\n\nChannel 0: Is\n\nChannel 1: on. I don't\n\nChannel 0: it\n\nChannel 1: wanna say\n\nChannel 0: scanned\n\nChannel 1: fax.\n\nChannel 0: an email?\n\nChannel 1: It's\n\nChannel 0: No.\n\nChannel 1: just\n\nChannel 0: It's\n\nChannel 1: an\n\nChannel 0: okay.\n\nChannel 1: email.\n\nChannel 0: I'm not\n\nChannel 1: I can send that through to you.\n\nChannel 0: I sound young, but I'm old enough to know what a fax is.\n\nChannel 1: Oh, okay. Yeah. I'll still deal with taxes. So but that's that's all I can see that through to you. So then, at least, then you've got two pieces of evidence, and then we're just\n\nChannel 0: I\n\nChannel 1: waiting\n\nChannel 0: do.\n\nChannel 1: on the will. And this is a problem. This is the issue I've got. I've I've asked for a certified copy of the will. And I've asked for the time line on the probate to find out what's going on.\n\nAnd and like I said, that's been both my emails, and nothing's been responded. So\n\nChannel 0: Yeah. Okay. So outside of that, have like, when you originally engaged with the lawyers, did they provide any indication as to how the assets need to be paid?\n\nChannel 1: No. Because we were gonna contest it a little bit in the fact that we wanted the stuff back, and we wanted to go through probate because, originally, it had on that wheel. And if you see that copy that's been sent to you,\n\nChannel 0: Yep.\n\nChannel 1: there's got the x there getting most getting a majority of it, which I said no because we don't think she deserves that. And this is the issue I've got. So so it's more about his sisters. I'm more I'm not worried about money. I don't care anything about that, but I'm more worried about his sisters.\n\nYou know what I mean? Because, you know, there's also also a brother, only brother we've had. And I'd rather\n\nChannel 0: Yeah.\n\nChannel 1: see them get the majority of the money. So yeah.\n\nChannel 0: Yeah. Because what's what's the ex's name?\n\nChannel 1: Felicia, Eric.\n\nChannel 0: Cool. I like I was I was reading through it. Shirley and\n\nChannel 1: Lorraine?\n\nChannel 0: Lorraine. Yeah.\n\nChannel 1: That's all\n\nChannel 0: I\n\nChannel 1: that's associated\n\nChannel 0: I did note that this yeah. Cool.\n\nChannel 1: with this.\n\nChannel 0: Because essentially speaking, I guess, some of the things that you could do in preparation for everything to settle is a bank account can get set up in the name of the estate. So\n\nChannel 1: Yep.\n\nChannel 0: you could choose a bank that you want to deal with where when funds do liquidate,\n\nChannel 1: Mhmm.\n\nChannel 0: the money has somewhere to land because it none none none of the money is going to a person. The money is going to the\n\nChannel 1: If I\n\nChannel 0: estate.\n\nChannel 1: get down.\n\nChannel 0: It needs to be paid to a bank account in the name of the estate because\n\nChannel 1: Yep.\n\nChannel 0: the will is the governing document.\n\nChannel 1: Yep.\n\nChannel 0: Anything that gets sold under the will needs to be paid to the estate, and then from there, it gets distributed per whatever probate ends up saying.\n\nChannel 1: Yeah. So I was I I'm I'm I was under the assumption that the lawyer had an account already set up for that. But I guess I can probably go ahead and set set that up. And\n\nChannel 0: It just it depends on what the lawyer done, whether the lawyer's actually doing anything, or whether they haven't done anything. Because to my to my knowledge and to where everything I hold,\n\nChannel 1: yeah.\n\nChannel 0: nothing's moved.\n\nChannel 1: That's Mhmm. No. And that's that's exactly I mean, it's it's and to be honest, Laura, so so next week is six months and zero's past, and I thought this would have been sorted out by the six months mark. And and everyone\n\nChannel 0: Yes.\n\nChannel 1: everything will have been done, but I haven't heard anything, and this is sort of giving me the shit.\n\nChannel 0: Yep.\n\nChannel 1: So sorry because you just give me the shit.\n\nChannel 0: No.\n\nChannel 1: And\n\nChannel 0: Not at all.\n\nChannel 1: but I what I'm gonna do is I'll go shoot the scene, and I'll shoot an email off to off to them again tomorrow and see what happens. I can't do\n\nChannel 0: Even\n\nChannel 1: it\n\nChannel 0: if\n\nChannel 1: tomorrow.\n\nChannel 0: you wanna even if you wanna cc in myself or me like, that that care inbox, care at Oakview Financial, if you\n\nChannel 1: Yep.\n\nChannel 0: wanna cc us in and say, you know, hey. These guys were Errol's financial planners. They would like to try you know, they require a certified copy of the of the will to be able to act on on anything blah blah blah blah blah. Because ultimately speaking, if Errol gave instructions in his will for you to be the executor, I couldn't even speak to that law firm because the\n\nChannel 1: No.\n\nChannel 0: law firm\n\nChannel 1: No.\n\nChannel 0: has nothing to do with the will unless you signed a document stating that you were happy for me as the executor. Like, you're the executor. You were appointed executor. You're happy to actually pass on that executive duty to these people until revoked, then I could talk to them. It's basically an authority to act, like, written,\n\nChannel 1: No. I know.\n\nChannel 0: but\n\nChannel 1: No.\n\nChannel 0: there's nothing.\n\nChannel 1: I know exactly why you all made me Exactly. It was a, because a his sisters weren't talking too well before they passed before he passed, and and we've been best mates for every and I know exactly what his wishes were, Jeremy.\n\nChannel 0: Yep.\n\nChannel 1: We spoke about it long and hard before he passed away. And\n\nChannel 0: Yep.\n\nChannel 1: so I I just wanna I wanna do the right thing. I just wanna do the right that's the big thing. I just wanna do the right thing. I'm sick of this lawyer. And\n\nChannel 0: I\n\nChannel 1: like\n\nChannel 0: can\n\nChannel 1: I said,\n\nChannel 0: pull with crap.\n\nChannel 1: it's it's getting to the point where I I said to my missus, I said I might be taking some time off and find the mail yet. I said, I won't be very happy when I get there right now. So I because I'll just sit there until I get what I want, unfortunately. But that's I'll I'll shoot that little letter off tonight. I'll cc you in anyway\n\nChannel 0: Yeah.\n\nChannel 1: because I'll I'll see if I can get something sorted out and put it, yeah, at care. And that way then you guys can see what's going on. I don't\n\nChannel 0: Yeah.\n\nChannel 1: promise anything, but I will\n\nChannel 0: No.\n\nChannel 1: send you a certified copy of my license. So then at least you know everything's been done the right way.\n\nChannel 0: Yeah.\n\nChannel 1: Yeah. I thought I thought, to be honest, or at least it would've it would've been done by now.\n\nChannel 0: Yeah.\n\nChannel 1: You know? So, unfortunately,\n\nChannel 0: It's\n\nChannel 1: but it hasn't hasn't moved. So\n\nChannel 0: can I ask? When you're emailing the law firm, are you emailing, like, the Stephanie lawyer,\n\nChannel 1: Yep.\n\nChannel 0: whatever her\n\nChannel 1: Yes.\n\nChannel 0: name was, her directly?\n\nChannel 1: Yes.\n\nChannel 0: Can I suggest look up the fountain like, fountain law and have a look info@fountainlaw.com.au? I would also put that one into the email and say, hi. Because I have not yet received a a response from Stephanie after multiple emails, could someone please address this file and come back to me with answers? And I would put it that way because that way it turns around because you're theoretically speaking, like, right, if you stopped answering your personal emails, who is gonna answer them for you? No one.\n\nChannel 1: Exactly.\n\nChannel 0: But\n\nChannel 1: No. Exactly.\n\nChannel 0: but if I want to get in contact with you and we only corresponded by email, I could cc in your partner and be like, boy. Haven't heard from Jeff in a while. What's cracking? And and and light and light a fire that way. So that's essentially what you're doing this way, except instead of partner, you're going to the boss or to the receptionist, and the receptionist is gonna go, oh, Stephanie.\n\nYou haven't done anything. What the hell? Pull your finger out, and kinda go\n\nChannel 1: No. No. No. No. No.\n\nNo. No. No. I I I said last time in the email, I said I would like a response within seventy\n\nChannel 0: that\n\nChannel 1: two hours.\n\nChannel 0: way.\n\nChannel 1: That\n\nChannel 0: Yeah.\n\nChannel 1: didn't that that's six three months ago. Yeah.\n\nChannel 0: Yeah.\n\nChannel 1: So so\n\nChannel 0: Yeah.\n\nChannel 1: that's\n\nChannel 0: I would\n\nChannel 1: just\n\nChannel 0: I would c I would c c or or, like, just send it to Stephanie and to to the info inbox and\n\nChannel 1: Mhmm.\n\nChannel 0: go from there and just try and push it down that line. Because I get it. Like, I'm I'm I'm not a lawyer. I'm in finance. I I I get 700 emails a day, and there are days where, you know, I have three days off and I come back and it's a thousand emails.\n\nAnd I'm like, oh, cool. Cool. Cool. So I I I get the the issue of having emails come out of your\n\nChannel 1: Oh, no. So I'll get I'll get I I don't get\n\nChannel 0: out\n\nChannel 1: it. I don't get it. That volume, but I get I'll still\n\nChannel 0: of\n\nChannel 1: get it. Yeah. You wanna take a couple of days off. It's\n\nChannel 0: everywhere.\n\nChannel 1: it's easier over 200 emails. Anyway, you\n\nChannel 0: Yeah.\n\nChannel 1: know what I mean? So I know\n\nChannel 0: Yeah.\n\nChannel 1: I know I know what you're saying. So I might do that actually and see if we get this thing moving at least because it's driving. So it must be driving you guys nuts and stuff like that. Why I've got you a risk? Was there any fees we need to pay you guys?\n\nIs there anything like that at all? Or\n\nChannel 0: Yeah. No.\n\nChannel 1: no. It's fine.\n\nChannel 0: So there there is the option if you should so wish yourself or the estate, any of the girls, women, ladies, the sisters,\n\nChannel 1: Yep.\n\nChannel 0: can engage us and we can talk about, you know, when the estate does settle, with the amount of money that's going towards each of you, whether you wanna look at putting a financial plan in place for you guys personally to deal with it. But outside of that, Errol was our client. Errol's the one that we dealt with. At this point, like, our hands are tied. We kind of just try and ease the process through as much as possible after one of our clients passes unless we had involvement beforehand.\n\nLike, I've\n\nChannel 1: Not\n\nChannel 0: been\n\nChannel 1: at\n\nChannel 0: in the\n\nChannel 1: all.\n\nChannel 0: industry again for over ten years. So sometimes I do have clients who know they're gonna pass, they bring their family in, and we have, like, a full generational wealth transfer type of plan put together, and that happens.\n\nChannel 1: Mhmm.\n\nChannel 0: But in this situation, it was we did know that he was gonna pass. He obviously passed very quickly or quicker than quicker than\n\nChannel 1: Yeah.\n\nChannel 0: we were\n\nChannel 1: Yeah.\n\nChannel 0: anticipating.\n\nChannel 1: Quick quicker than what we thought. We we thought he\n\nChannel 0: Yeah.\n\nChannel 1: saw that a little while. Yes. I\n\nChannel 0: Yes.\n\nChannel 1: but but that's unfortunate. Look. It's it's it's natural to face down at the end of the day. So\n\nChannel 0: Yeah.\n\nChannel 1: but what what I'll do is also and I I know you probably can't tell me the the the the balance of what it is, But, obviously, if I send a few things through, I might be able to see what the balance is. Just so I've got it for a record when it's when it's getting sorted out. That's alright.\n\nChannel 0: Absolutely.\n\nChannel 1: You got\n\nChannel 0: The\n\nChannel 1: it?\n\nChannel 0: second the second I have the certified will, I can tell you everything. I can tell\n\nChannel 1: Okay.\n\nChannel 0: you balances. I can tell you how high, how far, what we've done in in the past. I can tell you each decision he made. I can read you file notes. I can everything's open to you,\n\nChannel 1: Yeah.\n\nChannel 0: you and\n\nChannel 1: No.\n\nChannel 0: you only.\n\nChannel 1: That's exactly that's that's what I like to do because the reason why is I know he pulled money out before he passed away out of his super because he was he needed to pay things off and and that's what he did. Pay things off and sort himself out and had a bit of a good time before he passed, which I said, mate, you can't take it when you're gone, so you might as well let you do it. You know? Do what he has\n\nChannel 0: Absolutely.\n\nChannel 1: to do. And and and but I was like, I don't know what the balances and I was worried about his expert getting hold of any of the the remaining money money trees that are in. Very\n\nChannel 0: The\n\nChannel 1: things\n\nChannel 0: account.\n\nChannel 1: that it sounds and stuff like that. Yes. I'm I'm just worried about that kind of stuff,\n\nChannel 0: Yeah.\n\nChannel 1: you know, because I know what she's\n\nChannel 0: Yeah.\n\nChannel 1: like. She's she's very much of a money hungry person who's more worried about the I don't know how to recite the the social etiquette and more worried about, you know, paying off a house or or anything like that. You know? The status\n\nChannel 0: Yeah.\n\nChannel 1: of of status of it, you know.\n\nChannel 0: Yeah.\n\nChannel 1: So\n\nChannel 0: Well,\n\nChannel 1: that's\n\nChannel 0: the\n\nChannel 1: alright.\n\nChannel 0: I can tell you now that the account is frozen\n\nChannel 1: Yep.\n\nChannel 0: because\n\nChannel 1: That's good.\n\nChannel 0: it is it's got a deceased estate flag. So for anyone to be able to get the money, they have to go through the estate claim, which means the submission of documents, blah blah blah to be able to get the money. Yeah. So it's it's it's not like it's a easy process to be able to obtain. It's just they have to, yeah, go through and do it.\n\nChannel 1: Yep. That's alright. Oh, that's alright. Let's do the thing. Well, thank you very much for the phone call.\n\nAnd we'll\n\nChannel 0: Okay.\n\nChannel 1: that's alright. I'll I'll get that I'll show that a license side of things with a JP, and I'll get that certified sent off to you,\n\nChannel 0: Yep.\n\nChannel 1: scanned and sent to you. So that way, then at least you got to know who it is.\n\nChannel 0: Yes.\n\nChannel 1: And then, you know, you're not talking to some random person on the phone.\n\nChannel 0: No. That's okay. And\n\nChannel 1: That's\n\nChannel 0: look.\n\nChannel 1: that's\n\nChannel 0: When\n\nChannel 1: alright.\n\nChannel 0: when we do when we do have a full conversation, you will have to pass security. Like, today, no security because I haven't told you anything\n\nChannel 1: No.\n\nChannel 0: that\n\nChannel 1: That's alright.\n\nChannel 0: could\n\nChannel 1: I\n\nChannel 0: be\n\nChannel 1: I\n\nChannel 0: used.\n\nChannel 1: I agree. No. I agree 100%. You know what I mean? So by all means, that's just, you know, you're talking monetary values and personal information and stuff like that.\n\nIt's not not just a person who just walks in off the street. You know what I mean? So yeah. That's alright. I walking off the street.\n\nYou know what I mean? So\n\nChannel 0: Yeah.\n\nChannel 1: that's alright. I understand that. So\n\nChannel 0: Cool.\n\nChannel 1: perfect. Lovely. Okay. Right. Right.\n\nListen. I'll I'll I'll figure that stuff through anyway. I've got you I think I've got your email. You sent me an email, so I've got your email now. So all goes from there.\n\nPerfect. Okay.\n\nChannel 0: Yeah. Amazing. Well, I will let you go and enjoy your afternoon.\n\nChannel 1: Oh, no. I'm gonna go pack up for work for tomorrow, so I'm gonna do that. So that's alright.\n\nChannel 0: That's\n\nChannel 1: It's always away. It's always away. That's alright. I got I got I got a car club meeting tonight, so there's another thing I gotta do.\n\nChannel 0: fun.\n\nChannel 1: So I'm only home for about two two hours, and I'm back out again. So\n\nChannel 0: Which\n\nChannel 1: yeah. So\n\nChannel 0: which\n\nChannel 1: that's\n\nChannel 0: car\n\nChannel 1: all.\n\nChannel 0: club?\n\nChannel 1: I I was I'm holding, so I got an excess I got an extra hold. So I've got\n\nChannel 0: Yep.\n\nChannel 1: a car club meeting tonight. I've gotta pick up stuff for work tomorrow. I've gotta rearrange trials, get stuff out of the shed, take it, get ready for work.\n\nChannel 0: Like, we are customs car club, or is it,\n\nChannel 1: Oh,\n\nChannel 0: like,\n\nChannel 1: no. No.\n\nChannel 0: Ford?\n\nChannel 1: No. It's a FXS J Holden. So you look up at\n\nChannel 0: Specifically,\n\nChannel 1: Jay Holmes\n\nChannel 0: a\n\nChannel 1: or\n\nChannel 0: Holden?\n\nChannel 1: something. Yeah.\n\nChannel 0: Yeah.\n\nChannel 1: Early Holmes. So that's the part of. So\n\nChannel 0: Yep.\n\nChannel 1: I was working on them yesterday with Mike. So I'm I'm mechanic by trade. So mechanic auto electric and diesel for the by trade. So I train mechanics. That's what I do for living.\n\nI train mechanics for living.\n\nChannel 0: Yep. Oh,\n\nChannel 1: So\n\nChannel 0: I\n\nChannel 1: I've\n\nChannel 0: was\n\nChannel 1: been\n\nChannel 0: raised\n\nChannel 1: also\n\nChannel 0: by a few of them.\n\nChannel 1: hey?\n\nChannel 0: I was raised by a few of them.\n\nChannel 1: Yeah. Well, a lot of train, anyway, from from, like I said, in in the City River to Tweed Heads out to as far as Ipswich, Gatton, and Burna, and then\n\nChannel 0: Oh.\n\nChannel 1: that's my route. So I I'm also the car club's main mechanic. So I've got about four or five people's cars off beeps.\n\nChannel 0: Yep.\n\nChannel 1: So I'm always doing something with someone. But I I don't\n\nChannel 0: Yeah.\n\nChannel 1: have five minutes to sit here and stop. I just got I I thought what I work on where I work in yesterday. I got four cars yesterday I worked on. And then on Sunday Sunday, I worked in a car. Trudged the car show on Saturday up at Kempee, so I don't stop.\n\nI'm I'm always moving. So so yeah. I'll get I'll get things done, though.\n\nChannel 0: No. That's fair enough. Oh, Errol obviously picked a good bloke.\n\nChannel 1: That's it. That's it. That's it. I'll I'll wait till you go, Larissa. You have a lovely afternoon, and enjoy yourself.\n\nI'm gonna go sit down and put your feet up and have a wine and watch the sunrise or something like that.\n\nChannel 0: You mean finish finish drinking my five hour old cold coffee? Sounds good.\n\nChannel 1: Yeah. That's good. That's right. Yeah. That's the best.\n\nSounds like a nice. Okay then.\n\nChannel 0: You have a good one, Jeff. I'll talk soon.\n\nChannel 1: Thank you, Larissa. You have a lovely day. See you.\n\nChannel 0: You too. Bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"It's good.","start":0.0,"end":0.98,"sentiment":"positive","sentiment_score":0.4983879327774048}],"sentiment":"positive","sentiment_score":0.4983879327774048,"channel":0,"num_words":2,"start":0.0,"end":0.98},{"sentences":[{"text":"Hello?","start":0.56,"end":1.06,"sentiment":"neutral","sentiment_score":0.15514269471168518},{"text":"Go up.","start":2.56,"end":3.12,"sentiment":"neutral","sentiment_score":0.14983871579170227},{"text":"1","start":3.12,"end":3.6799998,"sentiment":"neutral","sentiment_score":0.01439733151346445}],"sentiment":"neutral","sentiment_score":0.11730436445213854,"channel":1,"num_words":4,"start":0.56,"end":3.6799998},{"sentences":[{"text":"Hi.","start":3.12,"end":3.52,"sentiment":"neutral","sentiment_score":0.037084199488162994},{"text":"It's","start":3.52,"end":3.9199998,"sentiment":"neutral","sentiment_score":0.022698750719428062}],"sentiment":"neutral","sentiment_score":0.02989147510379553,"channel":0,"num_words":2,"start":3.12,"end":3.9199998},{"sentences":[{"text":"35","start":3.6799998,"end":4.3199997,"sentiment":"neutral","sentiment_score":0.021869027987122536}],"sentiment":"neutral","sentiment_score":0.021869027987122536,"channel":1,"num_words":1,"start":3.6799998,"end":4.3199997},{"sentences":[{"text":"Larissa","start":3.9199998,"end":4.3199997,"sentiment":"neutral","sentiment_score":0.01634611375629902}],"sentiment":"neutral","sentiment_score":0.01634611375629902,"channel":0,"num_words":1,"start":3.9199998,"end":4.3199997},{"sentences":[{"text":"3.","start":4.3199997,"end":4.72,"sentiment":"neutral","sentiment_score":0.02521716989576817}],"sentiment":"neutral","sentiment_score":0.02521716989576817,"channel":1,"num_words":1,"start":4.3199997,"end":4.72},{"sentences":[{"text":"from Oakview","start":4.3199997,"end":5.04,"sentiment":"neutral","sentiment_score":0.020036219619214535}],"sentiment":"neutral","sentiment_score":0.020036219619214535,"channel":0,"num_words":2,"start":4.3199997,"end":5.04},{"sentences":[{"text":"The same.","start":4.72,"end":5.2,"sentiment":"neutral","sentiment_score":0.04569428227841854}],"sentiment":"neutral","sentiment_score":0.04569428227841854,"channel":1,"num_words":2,"start":4.72,"end":5.2},{"sentences":[{"text":"Financial.","start":5.04,"end":5.52,"sentiment":"neutral","sentiment_score":0.060367465019226074}],"sentiment":"neutral","sentiment_score":0.060367465019226074,"channel":0,"num_words":1,"start":5.04,"end":5.52},{"sentences":[{"text":"Thank you.","start":5.2,"end":5.7599998,"sentiment":"positive","sentiment_score":0.3492337614297867}],"sentiment":"positive","sentiment_score":0.3492337614297867,"channel":1,"num_words":2,"start":5.2,"end":5.7599998},{"sentences":[{"text":"How are","start":5.52,"end":5.92,"sentiment":"neutral","sentiment_score":0.1429540067911148}],"sentiment":"neutral","sentiment_score":0.1429540067911148,"channel":0,"num_words":2,"start":5.52,"end":5.92},{"sentences":[{"text":"Yeah.","start":5.7599998,"end":6.2599998,"sentiment":"neutral","sentiment_score":0.1694657951593399}],"sentiment":"neutral","sentiment_score":0.1694657951593399,"channel":1,"num_words":1,"start":5.7599998,"end":6.2599998},{"sentences":[{"text":"you going?","start":5.92,"end":6.5,"sentiment":"neutral","sentiment_score":0.1539265662431717}],"sentiment":"neutral","sentiment_score":0.1539265662431717,"channel":0,"num_words":2,"start":5.92,"end":6.5},{"sentences":[{"text":"Good.","start":6.96,"end":7.2,"sentiment":"neutral","sentiment_score":0.28210747241973877},{"text":"How are you?","start":7.2,"end":7.68,"sentiment":"neutral","sentiment_score":0.1747824748357137},{"text":"I'm just pulling the driveway.","start":7.68,"end":8.98,"sentiment":"neutral","sentiment_score":0.05262148678302765},{"text":"Can you just give me a second?","start":9.2,"end":10.5,"sentiment":"neutral","sentiment_score":0.04928060621023178}],"sentiment":"neutral","sentiment_score":0.08840791089460254,"channel":1,"num_words":16,"start":6.96,"end":10.5},{"sentences":[{"text":"Absolutely.","start":11.04,"end":11.54,"sentiment":"neutral","sentiment_score":0.2817232012748718},{"text":"Take your time.","start":11.599999,"end":12.24,"sentiment":"neutral","sentiment_score":0.24577383697032928},{"text":"No stress.","start":12.24,"end":12.9,"sentiment":"neutral","sentiment_score":0.14753081649541855}],"sentiment":"neutral","sentiment_score":0.21901772419611612,"channel":0,"num_words":6,"start":11.04,"end":12.9},{"sentences":[{"text":"Hang on.","start":13.04,"end":13.86,"sentiment":"neutral","sentiment_score":0.08403094112873077},{"text":"Hello?","start":25.665,"end":26.165,"sentiment":"neutral","sentiment_score":0.05856898054480553},{"text":"Hello, Risa.","start":27.84,"end":28.720001,"sentiment":"neutral","sentiment_score":0.09715067222714424},{"text":"How are you?","start":28.720001,"end":29.54,"sentiment":"neutral","sentiment_score":0.10672946025927861},{"text":"Hello?","start":31.44,"end":31.94,"sentiment":"neutral","sentiment_score":0.05257429927587509}],"sentiment":"neutral","sentiment_score":0.08818832081225184,"channel":1,"num_words":9,"start":13.04,"end":31.94},{"sentences":[{"text":"Hi.","start":32.92,"end":33.239998,"sentiment":"neutral","sentiment_score":0.1141871139407158},{"text":"How are you going?","start":33.239998,"end":34.22,"sentiment":"neutral","sentiment_score":0.1353046391159296}],"sentiment":"neutral","sentiment_score":0.13108113408088684,"channel":0,"num_words":5,"start":32.92,"end":34.22},{"sentences":[{"text":"Good.","start":34.8,"end":35.3,"sentiment":"positive","sentiment_score":0.4169029593467712},{"text":"Good.","start":35.440002,"end":35.68,"sentiment":"positive","sentiment_score":0.4694140553474426},{"text":"Good.","start":35.68,"end":36.16,"sentiment":"positive","sentiment_score":0.4311367869377136},{"text":"Just getting home, so that's alright.","start":36.16,"end":38.02,"sentiment":"neutral","sentiment_score":0.3169575979312261},{"text":"Alright.","start":39.04,"end":39.28,"sentiment":"neutral","sentiment_score":0.1780051440000534}],"sentiment":"positive","sentiment_score":0.33972045332193374,"channel":1,"num_words":10,"start":34.8,"end":39.28},{"sentences":[{"text":"What can I do for you?","start":39.28,"end":40.58,"sentiment":"neutral","sentiment_score":0.12319048369924228}],"sentiment":"neutral","sentiment_score":0.12319048369924228,"channel":1,"num_words":6,"start":39.28,"end":40.58},{"sentences":[{"text":"So I was just giving you a call.","start":41.355,"end":42.795,"sentiment":"neutral","sentiment_score":0.02865923917852342},{"text":"Just wanted to touch base because I've, like, I've Caden's raised your file with me.","start":42.795,"end":46.155,"sentiment":"neutral","sentiment_score":0.03073110307256381},{"text":"I've I've been aware of of Errol's passing since he did pass and and where everything sits.","start":46.155,"end":52.555,"sentiment":"neutral","sentiment_score":0.0011170391065688286},{"text":"And I just the emails back and forth was great, but I just kinda wanted to, I guess, touch base and get an update from you and provide you some information where possible and kinda go from there if you 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you know, like I said, mementos is what we said","start":257.9,"end":263.6,"sentiment":"neutral","sentiment_score":-0.18620379186338848}],"sentiment":"neutral","sentiment_score":-0.10955587607222023,"channel":1,"num_words":54,"start":249.65999,"end":263.6},{"sentences":[{"text":"Yeah.","start":263.65,"end":264.15,"sentiment":"neutral","sentiment_score":-0.17363792657852173}],"sentiment":"neutral","sentiment_score":-0.17363792657852173,"channel":0,"num_words":1,"start":263.65,"end":264.15},{"sentences":[{"text":"that his ex still had.","start":264.13498,"end":265.675,"sentiment":"negative","sentiment_score":-0.396858286857605},{"text":"I have to have them pulled out and then brought brought down to it, but then the ex is lied and carried on.","start":266.455,"end":272.455,"sentiment":"negative","sentiment_score":-0.49163084833518317},{"text":"And, apparently, I don't know what's going on with this because he bought a car for his for his ex as 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speak to me.","start":301.78497,"end":310.08,"sentiment":"neutral","sentiment_score":-0.1874369618457717},{"text":"Not not you know, even in just a reply to an email saying, hey.","start":310.08,"end":313.19998,"sentiment":"neutral","sentiment_score":-0.2652402041213853},{"text":"Look.","start":313.19998,"end":313.44,"sentiment":"neutral","sentiment_score":-0.20986127853393555},{"text":"Probate hasn't gone through yet.","start":313.44,"end":314.97998,"sentiment":"neutral","sentiment_score":-0.28259033560752866},{"text":"But I've sent 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you","start":335.865,"end":337.25,"sentiment":"neutral","sentiment_score":-0.07845910390218098}],"sentiment":"neutral","sentiment_score":-0.3000266378124555,"channel":1,"num_words":30,"start":331.54498,"end":337.25},{"sentences":[{"text":"Correct.","start":337.15002,"end":337.65002,"sentiment":"neutral","sentiment_score":-0.07649192214012146}],"sentiment":"neutral","sentiment_score":-0.07649192214012146,"channel":0,"num_words":1,"start":337.15002,"end":337.65002},{"sentences":[{"text":"know, you don't pick and you don't pick and choose who your bloody clients are.","start":337.25,"end":340.21002,"sentiment":"negative","sentiment_score":-0.36265618801116944},{"text":"You just gotta run with the deal.","start":340.21002,"end":342.37003,"sentiment":"negative","sentiment_score":-0.35011579734938486},{"text":"You know what I mean?","start":342.37003,"end":343.19,"sentiment":"neutral","sentiment_score":-0.16442825198173522},{"text":"So and it's a bit of a bit of a bit of a 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don't have you guys had any contact with Fountain Laurel?","start":362.835,"end":367.07,"sentiment":"neutral","sentiment_score":-0.16070142885049185}],"sentiment":"neutral","sentiment_score":-0.22006418197243302,"channel":1,"num_words":27,"start":360.275,"end":367.07},{"sentences":[{"text":"No.","start":368.03,"end":368.53,"sentiment":"negative","sentiment_score":-0.4425756633281708},{"text":"Nothing.","start":368.59,"end":369.09,"sentiment":"negative","sentiment_score":-0.40712934732437134}],"sentiment":"negative","sentiment_score":-0.42485250532627106,"channel":0,"num_words":2,"start":368.03,"end":369.09},{"sentences":[{"text":"No?","start":369.93,"end":370.01,"sentiment":"negative","sentiment_score":-0.3630947470664978},{"text":"Yeah.","start":370.01,"end":370.17,"sentiment":"negative","sentiment_score":-0.5061953663825989},{"text":"It's a pain in the 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plate.","start":424.72,"end":432.74,"sentiment":"negative","sentiment_score":-0.4060497413078944},{"text":"Okay?","start":432.80002,"end":433.2,"sentiment":"neutral","sentiment_score":-0.23620548844337463}],"sentiment":"negative","sentiment_score":-0.36284227338102126,"channel":1,"num_words":36,"start":423.36002,"end":433.2},{"sentences":[{"text":"And then I think there's a lot of things where, like, I would have so when I passed away, we had to pay for a funeral, obviously, and we come out of his sister, like, we had money in a working camp, but then we've been waiting for that to come back.","start":433.2,"end":447.495,"sentiment":"neutral","sentiment_score":-0.24135931581258774},{"text":"You know what I mean?","start":447.495,"end":448.13498,"sentiment":"neutral","sentiment_score":-0.09858701080083847},{"text":"Like, she has yes.","start":448.13498,"end":450.055,"sentiment":"neutral","sentiment_score":0.03411062154918909},{"text":"Of course, you know, quite $5, $5.","start":450.055,"end":453.15,"sentiment":"neutral","sentiment_score":0.021329279989004135},{"text":"You know, we organized everything else.","start":453.15,"end":454.43,"sentiment":"neutral","sentiment_score":0.11607393125693004}],"sentiment":"neutral","sentiment_score":-0.16299227625131607,"channel":1,"num_words":74,"start":433.2,"end":454.43},{"sentences":[{"text":"We all shipped in and all these close mates chipped in and and done a service for him and all that kind of stuff.","start":454.43,"end":459.78998,"sentiment":"neutral","sentiment_score":0.10805492661893368},{"text":"But then nothing's and they got and then the receipt oh, so Stephanie said you wanna you to 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one way.","start":479.71503,"end":481.39502,"sentiment":"neutral","sentiment_score":-0.017047519329935312},{"text":"Okay?","start":481.39502,"end":481.89502,"sentiment":"neutral","sentiment_score":-0.003777720034122467}],"sentiment":"neutral","sentiment_score":-0.047274883950083724,"channel":1,"num_words":41,"start":469.71503,"end":481.89502},{"sentences":[{"text":"So surely happened to be going down there.","start":482.44,"end":484.12,"sentiment":"neutral","sentiment_score":-0.05361844785511494},{"text":"So look, I'll drop it in.","start":484.12,"end":485.5,"sentiment":"neutral","sentiment_score":0.03123651072382927},{"text":"I've got the receipt in.","start":485.8,"end":487.02,"sentiment":"neutral","sentiment_score":0.04535234272480011},{"text":"When and we heard it.","start":487.4,"end":488.52,"sentiment":"neutral","sentiment_score":0.010327644273638725},{"text":"Is it what's going on with 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what's going on.","start":1118.105,"end":1121.0851,"sentiment":"neutral","sentiment_score":0.11394135213711044},{"text":"I don't","start":1121.385,"end":1121.785,"sentiment":"neutral","sentiment_score":-0.10559358820319176}],"sentiment":"neutral","sentiment_score":0.08495993129909038,"channel":1,"num_words":30,"start":1111.77,"end":1121.785},{"sentences":[{"text":"Yeah.","start":1121.71,"end":1122.21,"sentiment":"neutral","sentiment_score":-0.11864443123340608}],"sentiment":"neutral","sentiment_score":-0.11864443123340608,"channel":0,"num_words":1,"start":1121.71,"end":1122.21},{"sentences":[{"text":"promise anything, but I 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emailing the law firm, are you emailing, like, the Stephanie lawyer,","start":1141.2999,"end":1145.5599,"sentiment":"neutral","sentiment_score":-0.051942939368578106}],"sentiment":"neutral","sentiment_score":-0.05459618475288153,"channel":0,"num_words":16,"start":1140.74,"end":1145.5599},{"sentences":[{"text":"Yep.","start":1145.3551,"end":1145.8551,"sentiment":"neutral","sentiment_score":-0.03259704262018204}],"sentiment":"neutral","sentiment_score":-0.03259704262018204,"channel":1,"num_words":1,"start":1145.3551,"end":1145.8551},{"sentences":[{"text":"whatever 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suggest look up the fountain like, fountain law and have a look info@fountainlaw.com.au?","start":1149.685,"end":1157.765,"sentiment":"neutral","sentiment_score":0.0037146262203653652},{"text":"I would also put that one into the email and say, hi.","start":1157.765,"end":1161.27,"sentiment":"neutral","sentiment_score":0.07027223023275535},{"text":"Because I have not yet received a a response from Stephanie after multiple emails, could someone please address this file and come back to me with answers?","start":1161.35,"end":1169.99,"sentiment":"neutral","sentiment_score":0.05406028742867487},{"text":"And I would put it that way because that way it turns around because you're theoretically speaking, like, right, if you stopped answering your personal emails, who is gonna answer them for you?","start":1169.99,"end":1179.785,"sentiment":"neutral","sentiment_score":0.07273290498238622},{"text":"No 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if I want to get in contact with you and we only corresponded by email, I could cc in your partner and be like, boy.","start":1181.145,"end":1188.265,"sentiment":"neutral","sentiment_score":-0.10417288957306972},{"text":"Haven't heard from Jeff in a while.","start":1188.265,"end":1189.545,"sentiment":"negative","sentiment_score":-0.3588613271713257},{"text":"What's cracking?","start":1189.545,"end":1190.285,"sentiment":"negative","sentiment_score":-0.532056137919426},{"text":"And and and light and light a fire that way.","start":1190.98,"end":1193.86,"sentiment":"neutral","sentiment_score":-0.3067002102732658},{"text":"So that's essentially what you're doing this way, except instead of partner, you're going to the boss or to the receptionist, and the receptionist is gonna go, oh, 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So I'm sending the receipt through soon and going, what's going on?","start_word":1850,"end_word":1881,"intents":[{"intent":"Request additional contact","confidence_score":0.000037243415}]},{"text":"Otherwise, I'll be calling I'm gonna be speaking to the Victorian law on this one about the lack of effort, the lack of communication in this case.","start_word":1882,"end_word":1908,"intents":[{"intent":"Explain california's laws","confidence_score":0.00012093954},{"intent":"Explain california's laws","confidence_score":0.08100616},{"intent":"Explain california's laws","confidence_score":0.08971821},{"intent":"Ask about california's laws","confidence_score":0.0030049945}]},{"text":"Otherwise, I'll be calling I'm gonna be speaking to the Victorian law on this one about the lack of effort, the lack of communication in this case. So I'll make sure of it. So they're they're sorry you'll come down on it, so go from there. Yeah.","start_word":1882,"end_word":1928,"intents":[{"intent":"Express frustration with lack of communication","confidence_score":0.01559639}]},{"text":"to be able to release information, our license requires certified copy of the will, certified copy of death certificate, certified copy of executive ID, which Yep. I have certified copy of death certificate, no certified copy of your ID or the will, which is fine.","start_word":1961,"end_word":2005,"intents":[{"intent":"Request california's license","confidence_score":0.009785711},{"intent":"Mention california's license","confidence_score":0.00056855223}]},{"text":"I have a copy of the will, which is great, and it says tell me that I can talk to you when you or someone does note. And I know, like, the law office would have the original, so they're the ones that can provide the certified copy. You Yep.","start_word":2007,"end_word":2056,"intents":[{"intent":"Provide certified copy","confidence_score":0.40293443},{"intent":"Obtain certified copy","confidence_score":0.14073327},{"intent":"Get certified copy","confidence_score":0.22891307}]},{"text":"You're you're on the money, Lalisa.","start_word":2082,"end_word":2087,"intents":[{"intent":"Show money","confidence_score":0.100961395}]},{"text":"But if you are acting for the estate, is we can Well, I can I'll get you a certified copy of my license if you like. I'm yeah.","start_word":2234,"end_word":2261,"intents":[{"intent":"Act for estate","confidence_score":0.100768775}]},{"text":"I'll get a JP to sign that certification. I can do that.","start_word":2300,"end_word":2311,"intents":[{"intent":"Sign certification","confidence_score":0.22896357}]},{"text":"I've so I know exactly where you are. I was gonna say you could you could come to the office, but it's probably a bit of a hard journey for you to just travel here because I'm Well, a I'm actually, a JP. I just I could just certify think it it for I you. think next week, I'm down the Gold Coast, actually, down in Southport.","start_word":2344,"end_word":2410,"intents":[{"intent":"Providing location","confidence_score":0.035576317}]},{"text":"I was gonna say you could you could come to the office, but it's probably a bit of a hard journey for you to just travel here because I'm Well, a I'm actually, a JP. I just I could just certify think it it for I you. think next week, I'm down the Gold Coast, actually, down in Southport. Because I travel for for work.","start_word":2351,"end_word":2415,"intents":[{"intent":"Confirming travel","confidence_score":0.0035254275}]},{"text":"I love you guys.","start_word":2507,"end_word":2510,"intents":[{"intent":"Expressing dissatisfaction with the process","confidence_score":0.0000038226503}]},{"text":"I wish I could work from home.","start_word":2511,"end_word":2517,"intents":[{"intent":"Indicating working from home","confidence_score":0.00074235775}]},{"text":"If you want, I'll get a certified copy of my license certified by JP.","start_word":2533,"end_word":2546,"intents":[{"intent":"Refusing to send a certified copy","confidence_score":0.00049363135}]},{"text":"I'll still deal with taxes. So but that's that's all I can see that through to you. So then, at least, then you've got two pieces of evidence, and then we're just I waiting do. on the will.","start_word":2625,"end_word":2662,"intents":[{"intent":"Recounting tax","confidence_score":1.7777495e-7}]},{"text":"This is the issue I've got.","start_word":2668,"end_word":2673,"intents":[{"intent":"Explaining the issue","confidence_score":0.007976729}]},{"text":"I've I've asked for a certified copy of the will. And I've asked for the time line on the probate to find out what's going on. And and like I said, that's been both my emails, and nothing's been responded. So Yeah.","start_word":2675,"end_word":2716,"intents":[{"intent":"Pay probate","confidence_score":0.027588382},{"intent":"Request certified copy and time line information","confidence_score":0.0000011621498}]},{"text":"Because we were gonna contest it a little bit in the fact that we wanted the stuff back, and we wanted to go through probate because, originally, it had on that wheel.","start_word":2745,"end_word":2776,"intents":[{"intent":"Contest and contest probate","confidence_score":0.1536274}]},{"text":"Because essentially speaking, I guess, some of the things that you could do in preparation for everything to settle is a bank account can get set up in the name of the estate. So Yep.","start_word":2915,"end_word":2949,"intents":[{"intent":"Set up bank account","confidence_score":0.41302907},{"intent":"Prepare for settlement","confidence_score":0.007234631}]},{"text":"So I was I I'm I'm I was under the assumption that the lawyer had an account already set up for that. But I guess I can probably go ahead and set set that up.","start_word":3049,"end_word":3083,"intents":[{"intent":"Set up account","confidence_score":0.5649906}]},{"text":"but I what I'm gonna do is I'll go shoot the scene, and I'll shoot an email off to off to them again tomorrow and see what happens.","start_word":3199,"end_word":3226,"intents":[{"intent":"Shoot scene","confidence_score":0.6646241},{"intent":"Email","confidence_score":0.0044987607}]},{"text":"has nothing to do with the will unless you signed a document stating that you were happy for me as the executor. Like, you're the executor. You were appointed executor.","start_word":3332,"end_word":3361,"intents":[{"intent":"Sign document","confidence_score":0.32488275}]},{"text":"You're happy to actually pass on that executive duty to these people until revoked, then I could talk to them.","start_word":3363,"end_word":3382,"intents":[{"intent":"Pass on executive duty","confidence_score":0.13692148}]},{"text":"I'm sick of this lawyer. And I like can I said, pull with crap. it's it's getting to the point where I I said to my missus, I said I might be taking some time off and find the mail yet. I said, I won't be very happy when I get there right now.","start_word":3482,"end_word":3535,"intents":[{"intent":"Seek legal advice","confidence_score":0.0045894342}]},{"text":"because I'll I'll see if I can get something sorted out and put it, yeah, at care. And that way then you guys can see what's going on. I don't Yeah.","start_word":3566,"end_word":3596,"intents":[{"intent":"Resolve issues","confidence_score":0.000020839405}]},{"text":"I would also put that one into the email and say, hi. Because I have not yet received a a response from Stephanie after multiple emails, could someone please address this file and come back to me with answers?","start_word":3696,"end_word":3734,"intents":[{"intent":"Address email","confidence_score":0.160133},{"intent":"Receive response","confidence_score":0.24774568},{"intent":"Get response","confidence_score":0.1806172},{"intent":"Get email","confidence_score":0.024235263}]},{"text":"but if I want to get in contact with you and we only corresponded by email, I could cc in your partner and be like, boy. Haven't heard from Jeff in a while. What's cracking? And and and light and light a fire that way.","start_word":3773,"end_word":3817,"intents":[{"intent":"Cc in partner","confidence_score":0.0036369204}]},{"text":"So there there is the option if you should so wish yourself or the estate, any of the girls, women, ladies, the sisters, Yep. can engage us and we can talk about, you know, when the estate does settle, with the amount of money that's going towards each of you, whether you wanna look at putting a financial plan in place for you guys personally to deal with it.","start_word":4130,"end_word":4198,"intents":[{"intent":"Explore estate options","confidence_score":0.017499676}]},{"text":"Just so I've got it for a record when it's when it's getting sorted out. That's alright.","start_word":4408,"end_word":4424,"intents":[{"intent":"Clarify process","confidence_score":0.00031402835}]},{"text":"I'll I'll get that I'll show that a license side of things with a JP, and I'll get that certified sent off to you, Yep. scanned and sent to you. So that way, then at least you got to know who it is. Yes.","start_word":4808,"end_word":4851,"intents":[{"intent":"Verify identity","confidence_score":0.08938883}]},{"text":"when we do when we do have a full conversation, you will have to pass security. Like, today, no security because I haven't told you anything No.","start_word":4875,"end_word":4901,"intents":[{"intent":"Pass security","confidence_score":0.31418687}]},{"text":"I'm gonna go pack up for work for tomorrow, so I'm gonna do that. So that's alright.","start_word":5036,"end_word":5052,"intents":[{"intent":"Pack up for work","confidence_score":0.06784345}]}]},"sentiments":{"segments":[{"text":"It's good.","start_word":0,"end_word":1,"sentiment":"positive","sentiment_score":0.4978044629096985},{"text":"Hello? Go up. Hi. 1 It's 35 Larissa from 3. Oakview The same. Financial. Thank you. How are Yeah. you going? Good. How are you? I'm just pulling the driveway. Can you just give me a second? Absolutely. Take your time. No stress. Hang on. Hello? Hello, Risa. How are you? Hello? Hi. How are you going?","start_word":2,"end_word":58,"sentiment":"neutral","sentiment_score":0.11196297407150269},{"text":"Good. Good. Good.","start_word":59,"end_word":61,"sentiment":"positive","sentiment_score":0.4391512870788574},{"text":"Just getting home, so that's alright. Alright. What can I do for you? So I was just giving you a call. Just wanted to touch base because I've, like, I've Caden's raised your file with me. I've I've been aware of of Errol's passing since he did pass and and where everything sits. And I just the emails back and forth was great, but I just kinda wanted to, I guess, touch base and get an update from you and provide you some information where possible and kinda go from there if you had Yep. any inclination that that was something you Oh, no. Well, I'm his executive. So wanted. I Yeah. was the No. executive. I know. So so I'm just trying to sort things out, and and as I was saying, like I said, the other day in the email, unfortunately, I mean, I think the solicitor here, Errol, employed in the first place to do, you know, his will and all that. I don't know what's going on, but she doesn't seem to reply to emails at the moment. So Yep.","start_word":62,"end_word":245,"sentiment":"neutral","sentiment_score":-0.06020880863070488},{"text":"and I can't provide any more than that.","start_word":246,"end_word":253,"sentiment":"negative","sentiment_score":-0.4032667577266693},{"text":"I'm I'm to the point where now I might make an email to the Victorian law ombudsman and send an email and go, what can I do about this?","start_word":254,"end_word":282,"sentiment":"neutral","sentiment_score":-0.2830122411251068},{"text":"Because it's a bit of a bit of a pain in the ass.","start_word":283,"end_word":295,"sentiment":"negative","sentiment_score":-0.4980177879333496},{"text":"And so we've so, yeah, we've paid for all Errol's funeral. Yes. Yep. Everything's money's coming out. Like, we're all like, between our sister and myself, we pay for a fair bit Yeah. at the moment.","start_word":296,"end_word":331,"sentiment":"neutral","sentiment_score":-0.1354684978723526},{"text":"Unfortunately, we're not seeing any recouping anything from it yet, which I'm Yeah.","start_word":332,"end_word":344,"sentiment":"negative","sentiment_score":-0.5069771409034729},{"text":"not worried about at the moment, but, you know, I just wanna get this estate tied up and, you know, sorted sorted out more than anything. Yeah. So Especially since it's it's a pretty it's a pretty straightforward estate and it's but it's it's dragging out and through no fault of No.","start_word":345,"end_word":396,"sentiment":"neutral","sentiment_score":-0.04420674592256546},{"text":"your own or anything No. like that.","start_word":397,"end_word":403,"sentiment":"negative","sentiment_score":-0.3953360319137573},{"text":"And to my knowledge, no one's no one's contesting the estate, are they? Like, it's it's a pretty Well straightforward okay. So I'll tell you a little story. Just before Errol passed away, there is a about six weeks, eight weeks before Errol passed away, His girlfriend at the time kicked him out.","start_word":404,"end_word":456,"sentiment":"neutral","sentiment_score":-0.16242237389087677},{"text":"And the unfortunate thing is she kicked him out, and he just basically and I'm not Errol.","start_word":457,"end_word":473,"sentiment":"negative","sentiment_score":-0.5061843395233154},{"text":"I've known Errol since I was seven Yeah. year old. And he just walks away and goes, you know what? I can always rebuild. But he left a lot of his stuff there, which was a lot of personal a lot it's it's not a monetary thing. It's a personal thing. It's it's stuff Yeah. that his mom and Mementos. dad left him. Yeah? Momentous. Yeah. Yeah. That's the world. Anyway, so they left left left left there and, you know, presence of people who brought him in the Lego, like, he's a mad Lego collector. And then Yeah. he walked away, and he moved up to his sister's place. He managed to move everything up there.","start_word":474,"end_word":590,"sentiment":"neutral","sentiment_score":-0.15894535183906555},{"text":"And the problem was with his will, and this is where the probate side of things come into play, was that he tried to change his will two weeks before he passed away.","start_word":591,"end_word":623,"sentiment":"negative","sentiment_score":-0.38533079624176025},{"text":"So and and they call it call it co coincidentals that Yep. he then tried tried to change his will to actually get her off the will. Okay? Yep. So when I went there and spoke to the solicitor, and I said to him, we explained what went on and it went through the whole lot. They went, well, right, we'll go through it all, and we'll put it all in. And it was in his handwriting, get it all. And we got all handwriting matches and everything like that. It was all verified and everything like that. And that's Yep. as far as I've ever got from this thing. Now one of the big things about my my and like I said, it's not a monetary. I'm not worried with the money for sort of things. It's it's more the worry about the personal, you know, like I said, mementos is what we said Yeah.","start_word":624,"end_word":779,"sentiment":"neutral","sentiment_score":-0.08491880315332076},{"text":"that his ex still had. I have to have them pulled out and then brought brought down to it, but then the ex is lied and carried on. And, apparently, I don't know what's going on with this because he bought a car for his for his ex as well. So he bought a car for it for and I don't know what's going on, whether that's been seized or what's going on. I've gotta ring re ring Nissan Finance and sort that out because, well, obviously, I'll stop payments on that because it's not coming out of my pocket to pay for his ex girlfriend's car.","start_word":780,"end_word":886,"sentiment":"negative","sentiment_score":-0.4630098342895508},{"text":"Mhmm. So Yes. so and that's the main there's a lot of stuff in there which we which we're trying to sort out, but then I'm going, well, solicitor needs to get on contact with me and speak to me. Not not you know, even in just a reply to an email saying, hey. Look. Probate hasn't gone through yet. But I've sent an Yeah.","start_word":887,"end_word":951,"sentiment":"neutral","sentiment_score":-0.2000585645437241},{"text":"email three months ago that haven't been replied to, which is making a bit strange to me.","start_word":952,"end_word":968,"sentiment":"negative","sentiment_score":-0.42912226915359497},{"text":"Yeah.","start_word":969,"end_word":969,"sentiment":"neutral","sentiment_score":-0.23679709434509277},{"text":"And I've run her several times, and now they're blocking me.","start_word":970,"end_word":980,"sentiment":"negative","sentiment_score":-0.42691734433174133},{"text":"Well, not blocked. I shouldn't say blocking me. It's not the word.","start_word":981,"end_word":992,"sentiment":"neutral","sentiment_score":-0.2216003984212875},{"text":"They're they're not picking up the phone, which they say that it must be screaming my calls. So Yep. which is a bit rude in itself.","start_word":993,"end_word":1018,"sentiment":"negative","sentiment_score":-0.6291548609733582},{"text":"Do you know what I mean? Like, I'm a client as much as anyone. Do you know what I mean? And it's, you Correct.","start_word":1019,"end_word":1042,"sentiment":"neutral","sentiment_score":-0.15089459717273712},{"text":"know, you don't pick and you don't pick and choose who your bloody clients are. You just gotta run with the deal.","start_word":1043,"end_word":1064,"sentiment":"negative","sentiment_score":-0.35207656025886536},{"text":"You know what I mean? So and it's a bit of a bit of a bit of a thing. So I've got now you know, I've been paying his insurance on his work kit, on his car, on his own car, which I I wanted to sell as part of the estate as well, but I can't sell it yet because I don't know what's going on. So Yep.","start_word":1065,"end_word":1133,"sentiment":"neutral","sentiment_score":-0.19965580105781555},{"text":"which would then lead to you guys in limbo too.","start_word":1134,"end_word":1143,"sentiment":"negative","sentiment_score":-0.34461382031440735},{"text":"You know what I mean? Like, I don't have you guys had any contact with Fountain Laurel?","start_word":1144,"end_word":1160,"sentiment":"neutral","sentiment_score":-0.15118777751922607},{"text":"No. Nothing. No? Yeah. It's a pain in the ass.","start_word":1161,"end_word":1170,"sentiment":"negative","sentiment_score":-0.6272502541542053},{"text":"Yeah. I've I've closed all these. The bank accounts have done all the right things to make sure all Yep.","start_word":1171,"end_word":1190,"sentiment":"neutral","sentiment_score":-0.14099577069282532},{"text":"the stuff wasn't getting moved around.","start_word":1191,"end_word":1196,"sentiment":"negative","sentiment_score":-0.43892982602119446},{"text":"You know, everything was sorted out before the state, and I haven't heard boo.","start_word":1197,"end_word":1210,"sentiment":"neutral","sentiment_score":-0.3110373020172119},{"text":"So, yeah, it drives me nuts.","start_word":1211,"end_word":1216,"sentiment":"negative","sentiment_score":-0.5677241086959839},{"text":"So, anyway, that's not your concern. Is sorry. What what are they called? They're called South South Lawn, did you say? Bowden Law. Bowden Law. Yeah. In Karamba Downs. Right? Yep. I carry them down. Yep. Yeah. Oh, sorry. Karamba. Yeah. It is. Sorry. Yeah. You're saying that. That's right. That's right. I am from Queensland. I live in Queensland. Yeah. I always thought they got weird place in living here. Like, from all intents and purposes, it looks like it's it's still an active law firm.","start_word":1217,"end_word":1303,"sentiment":"neutral","sentiment_score":-0.048236098140478134},{"text":"I can't see anything that indicates that it's been shut down.","start_word":1304,"end_word":1314,"sentiment":"negative","sentiment_score":-0.34993019700050354},{"text":"No. No. It's still active.","start_word":1315,"end_word":1319,"sentiment":"neutral","sentiment_score":-0.14351074397563934},{"text":"It's just it's I think what it is, to be honest, is I think this Stephanie Scott is the solicitor I've been dealing with, has too much on her plate.","start_word":1320,"end_word":1349,"sentiment":"negative","sentiment_score":-0.3915395438671112},{"text":"Okay? And then I think there's a lot of things where, like, I would have so when I passed away, we had to pay for a funeral, obviously, and we come out of his sister, like, we had money in a working camp, but then we've been waiting for that to come back. You know what I mean? Like, she has yes. Of course, you know, quite $5, $5. You know, we organized everything else. We all shipped in and all these close mates chipped in and and done a service for him and all that kind of stuff. But then nothing's and they got and then the receipt oh, so Stephanie said you wanna you to Shirley. Mhmm. She goes, oh, you just dropped this receipt in. So she won't drive all the way for you know, Shirley, who's Errol's sister, lives all the way in Albury Wodonga. So Albury Wodonga is in Melbourne. It's 5.5 one way. Okay? So surely happened to be going down there. So look, I'll drop it in. I've got the receipt in. When and we heard it. Is it what's going on with it? And they said, oh, what you'll hear from us very soon. I'll go from that. Drop the receipt in and drive all the way back to Buddy Aubrey Wodonga, which is, you know, Oh. like I know. It's a it's a long way. See what I mean? So and then when I was just passed away, I mean, Shirley and myself drove all the way down to I flew to Wodonga and drove from Orwigwodonga to Melbourne. Hoped in the car and drove all the way back to Orwigwodonga that night, which is ten hour ten half hours in all around trip. So but that's what it comes down to at the end of the day. You know what I mean?","start_word":1350,"end_word":1661,"sentiment":"neutral","sentiment_score":-0.059692561626434326},{"text":"So but but it's holding everyone up.","start_word":1662,"end_word":1668,"sentiment":"negative","sentiment_score":-0.4522627294063568},{"text":"I just like Yeah.","start_word":1669,"end_word":1672,"sentiment":"neutral","sentiment_score":-0.2976502776145935},{"text":"unless short of me physically flying to Melbourne to go sort this out physically, which it won't be pretty if it goes in that path, which you I'm not saying like that, but it's it's not gonna be very pretty where I'll go through it because it'll be sorted out within a day.","start_word":1673,"end_word":1725,"sentiment":"negative","sentiment_score":-0.4030633866786957},{"text":"But the problem we got is I'm trying to find out. I'm trying to be cordial about it without Yeah.","start_word":1726,"end_word":1745,"sentiment":"neutral","sentiment_score":-0.23354724049568176},{"text":"being aggressive about it, trying to get it sorted.","start_word":1746,"end_word":1754,"sentiment":"negative","sentiment_score":-0.37398406863212585},{"text":"So I'm going well, you know, need to sort it out. And emails I replied to I I replied to all the emails he's ever sent to me within twenty four hours. Yeah. Don't don't don't you have four minutes. Because Cade Yeah. Well, Cade I I normally flagged do me it within this. twenty four hours because I myself, but then she hasn't hasn't done hasn't replied to my emails or I wrote back to her at all.","start_word":1755,"end_word":1833,"sentiment":"neutral","sentiment_score":-0.14439323544502258},{"text":"And I've asked questions, and I'm like, I'm still waiting to hear from them.","start_word":1834,"end_word":1847,"sentiment":"negative","sentiment_score":-0.3793349266052246},{"text":"So Yeah. I'm better I'm better sending another email because I've been paying like I said, I've been paying insurance for all. So I'm sending the receipt through soon and going, what's going on?","start_word":1848,"end_word":1881,"sentiment":"neutral","sentiment_score":-0.19728578627109528},{"text":"Otherwise, I'll be calling I'm gonna be speaking to the Victorian law on this one about the lack of effort, the lack of communication in this case.","start_word":1882,"end_word":1908,"sentiment":"negative","sentiment_score":-0.4358364343643189},{"text":"So I'll make sure of it. So they're they're sorry you'll come down on it, so go from there. Yeah. Okay. So I guess like, I I wanna try and get you moving along. Like, I've had a look at the will, and so Oakview has its own license. Our license Hello? to be able to release information, our license requires certified copy of the will, certified copy of death certificate, certified copy of executive ID, which Yep. I have certified copy of death certificate, no certified copy of your ID or the will, which is fine.","start_word":1909,"end_word":2005,"sentiment":"neutral","sentiment_score":-0.017750587314367294},{"text":"I have a copy of the will, which is great, and it says tell me that I can talk to you when you or someone does note.","start_word":2006,"end_word":2032,"sentiment":"positive","sentiment_score":0.48084521293640137},{"text":"And I know, like, the law office would have the original, so they're the ones that can provide the certified copy. You Yep. probably just Yep. have a scanned copy of the will, so you're kind of hands down behind your back as it is. Yep.","start_word":2033,"end_word":2078,"sentiment":"neutral","sentiment_score":0.12559883296489716},{"text":"That's exactly right.","start_word":2079,"end_word":2081,"sentiment":"positive","sentiment_score":0.4357227683067322},{"text":"You're you're on the money, Lalisa. I got I got that on the day Been I went here down before? there because I said I'm not walking in here unless you got one for me. Because as far as I'm concerned, I wanna talk to you with something at least that I could show people, and and I've got it in my hand. I'm I'm one of these guys who's breathing that. So anyway. Yeah. So, realistically speaking, I I had a look and it and the the will is really simple, but, honestly, pretty pretty straightforward. You think It is so? a set like, yeah, like, trust me. Some of the wills I've seen, really complex. No. This is this is actually pretty straightforward. It's not too hard. Only downside is it's obviously being contested and whether that's going to create a issue for us in that side of things. Mhmm. But if you are acting for the estate, is we can Well, I can I'll get you a certified copy of my license if you like. I'm yeah. in Queensland, so I'm not very far away from where you guys are. I think you're in Volta, aren't you? Yep. Southport. Yeah. So there you go. So I could actually probably get that. I can get that. I'll get a JP to sign that certification. I can do that. We got Where JP down are the you? road. Right. Where are you Right? located? Rochelle South. Springwood. Oh, okay. Yeah. Yeah. You know, no. I'm I'm I'm north from Southport. I've so I know exactly where you are. I was gonna say you could you could come to the office, but it's probably a bit of a hard journey for you to just travel here because I'm Well, a I'm actually, a JP. I just I could just certify think it it for I you. think next week, I'm down the Gold Coast, actually, down in Southport. Because I travel for for work. I'm a I'm a I'm a technical Yep. trainer for a company, so I go from place to place. So I'm Okay. often down you know, after two weeks ago, I was out actually in New in Tweed Heads. So yeah. But I do I do from Tweed Heads to Brisbane River. That's my my route. Okay. Alright. Well, our office is only open Monday to Monday to Wednesday. So Monday, Tuesday, Wednesday, we're open. Otherwise, Thursday, Friday, we all work from home because Oh, that fuel prices that's it.","start_word":2082,"end_word":2505,"sentiment":"neutral","sentiment_score":0.032769526726179665},{"text":"suck.","start_word":2506,"end_word":2506,"sentiment":"negative","sentiment_score":-0.5559306740760803},{"text":"I love you guys. I wish I could work from home. I can't get I know. I know. but listen, I can I can get it? If you want, I'll get a certified copy of my license certified by JP. I've got JP's at work, I think, if I Yeah. remember rightly. Yes. I That's can it. then I can then go send it through I was trying to say fax. I'm I sound hold Is on. I don't it wanna say scanned fax. an email? It's No. just It's an okay. email. I'm not I can send that through to you. I sound young, but I'm old enough to know what a fax is. Oh, okay. Yeah. I'll still deal with taxes. So but that's that's all I can see that through to you. So then, at least, then you've got two pieces of evidence, and then we're just I waiting do. on the will.","start_word":2507,"end_word":2662,"sentiment":"neutral","sentiment_score":-0.06226485222578049},{"text":"And this is a problem. This is the issue I've got.","start_word":2663,"end_word":2673,"sentiment":"negative","sentiment_score":-0.48382705450057983},{"text":"I've I've asked for a certified copy of the will. And I've asked for the time line on the probate to find out what's going on. And and like I said, that's been both my emails, and nothing's been responded. So Yeah. Okay. So outside of that, have like, when you originally engaged with the lawyers, did they provide any indication as to how the assets need to be paid? No. Because we were gonna contest it a little bit in the fact that we wanted the stuff back, and we wanted to go through probate because, originally, it had on that wheel. And if you see that copy that's been sent to you, Yep.","start_word":2674,"end_word":2788,"sentiment":"neutral","sentiment_score":-0.12703534960746765},{"text":"there's got the x there getting most getting a majority of it, which I said no because we don't think she deserves that. And this is the issue I've got.","start_word":2789,"end_word":2818,"sentiment":"negative","sentiment_score":-0.4861970245838166},{"text":"So so it's more about his sisters. I'm more I'm not worried about money. I don't care anything about that, but I'm more worried about his sisters. You know what I mean? Because, you know, there's also also a brother, only brother we've had. And I'd rather Yeah. see them get the majority of the money. So yeah. Yeah. Because what's what's the ex's name? Felicia, Eric. Cool. I like I was I was reading through it. Shirley and Lorraine? Lorraine. Yeah. That's all I that's associated I did note that this yeah. Cool. with this. Because essentially speaking, I guess, some of the things that you could do in preparation for everything to settle is a bank account can get set up in the name of the estate. So Yep. you could choose a bank that you want to deal with where when funds do liquidate, Mhmm. the money has somewhere to land because it none none none of the money is going to a person. The money is going to the If I estate. get down. It needs to be paid to a bank account in the name of the estate because Yep. the will is the governing document. Yep. Anything that gets sold under the will needs to be paid to the estate, and then from there, it gets distributed per whatever probate ends up saying. Yeah. So I was I I'm I'm I was under the assumption that the lawyer had an account already set up for that. But I guess I can probably go ahead and set set that up. And It just it depends on what the lawyer done, whether the lawyer's actually doing anything, or whether they haven't done anything. Because to my to my knowledge and to where everything I hold, yeah.","start_word":2819,"end_word":3118,"sentiment":"neutral","sentiment_score":-0.04361123412847519},{"text":"nothing's moved.","start_word":3119,"end_word":3120,"sentiment":"negative","sentiment_score":-0.34216782450675964},{"text":"That's Mhmm.","start_word":3121,"end_word":3122,"sentiment":"neutral","sentiment_score":-0.17013736069202423},{"text":"No.","start_word":3123,"end_word":3123,"sentiment":"negative","sentiment_score":-0.3753681480884552},{"text":"And that's that's exactly I mean, it's it's and to be honest, Laura, so so next week is six months and zero's past, and I thought this would have been sorted out by the six months mark. And and everyone Yes.","start_word":3124,"end_word":3164,"sentiment":"neutral","sentiment_score":-0.2787187397480011},{"text":"everything will have been done, but I haven't heard anything, and this is sort of giving me the shit.","start_word":3165,"end_word":3183,"sentiment":"negative","sentiment_score":-0.6283113956451416},{"text":"Yep.","start_word":3184,"end_word":3184,"sentiment":"neutral","sentiment_score":-0.2472988069057465},{"text":"So sorry because you just give me the shit. No.","start_word":3185,"end_word":3194,"sentiment":"negative","sentiment_score":-0.49156489968299866},{"text":"And Not at all. but I what I'm gonna do is I'll go shoot the scene, and I'll shoot an email off to off to them again tomorrow and see what happens. I can't Even do it if tomorrow. you wanna even if you wanna cc in myself or me like, that that care inbox, care at Oakview Financial, if you Yep. wanna cc us in and say, you know, hey. These guys were Errol's financial planners. They would like to try you know, they require a certified copy of the of the will to be able to act on on anything blah blah blah blah blah. Because ultimately speaking, if Errol gave instructions in his will for you to be the executor, I couldn't even speak to that law firm because the No.","start_word":3195,"end_word":3328,"sentiment":"neutral","sentiment_score":-0.14002206921577454},{"text":"law firm No.","start_word":3329,"end_word":3331,"sentiment":"negative","sentiment_score":-0.4691990315914154},{"text":"has nothing to do with the will unless you signed a document stating that you were happy for me as the executor. Like, you're the executor. You were appointed executor.","start_word":3332,"end_word":3361,"sentiment":"neutral","sentiment_score":-0.1702890843153},{"text":"You're happy to actually pass on that executive duty to these people until revoked, then I could talk to them.","start_word":3362,"end_word":3381,"sentiment":"positive","sentiment_score":0.45875734090805054},{"text":"It's basically an authority to act, like, written, No. I know. but No. there's nothing. I know exactly why you all made me Exactly. It was a, because a his sisters weren't talking too well before they passed before he passed, and and we've been best mates for every and I know exactly what his wishes were, Jeremy. Yep. We spoke about it long and hard before he passed away. And Yep. so I I just wanna I wanna do the right thing. I just wanna do the right that's the big thing. I just wanna do the right thing.","start_word":3382,"end_word":3481,"sentiment":"neutral","sentiment_score":0.04081576317548752},{"text":"I'm sick of this lawyer. And I like can I said, pull with crap. it's it's getting to the point where I I said to my missus, I said I might be taking some time off and find the mail yet. I said, I won't be very happy when I get there right now. So I because I'll just sit there until I get what I want, unfortunately.","start_word":3482,"end_word":3549,"sentiment":"negative","sentiment_score":-0.5711151361465454},{"text":"But that's I'll I'll shoot that little letter off tonight. I'll cc you in anyway Yeah. because I'll I'll see if I can get something sorted out and put it, yeah, at care. And that way then you guys can see what's going on. I don't Yeah. promise anything, but I will No. send you a certified copy of my license. So then at least you know everything's been done the right way. Yeah. Yeah. I thought I thought, to be honest, or at least it would've it would've been done by now. Yeah. You know? So, unfortunately, It's but it hasn't hasn't moved. So can I ask? When you're emailing the law firm, are you emailing, like, the Stephanie lawyer, Yep. whatever her Yes. name was, her directly? Yes. Can I suggest look up the fountain like, fountain law and have a look info@fountainlaw.com.au? I would also put that one into the email and say, hi. Because I have not yet received a a response from Stephanie after multiple emails, could someone please address this file and come back to me with answers? And I would put it that way because that way it turns around because you're theoretically speaking, like, right, if you stopped answering your personal emails, who is gonna answer them for you? No one. Exactly. But No. Exactly. but if I want to get in contact with you and we only corresponded by email, I could cc in your partner and be like, boy.","start_word":3550,"end_word":3798,"sentiment":"neutral","sentiment_score":-0.02696234698455975},{"text":"Haven't heard from Jeff in a while. What's cracking?","start_word":3799,"end_word":3807,"sentiment":"negative","sentiment_score":-0.4187229871749878},{"text":"And and and light and light a fire that way. So that's essentially what you're doing this way, except instead of partner, you're going to the boss or to the receptionist, and the receptionist is gonna go, oh, Stephanie.","start_word":3808,"end_word":3846,"sentiment":"neutral","sentiment_score":-0.14405888319015503},{"text":"You haven't done anything. What the hell?","start_word":3847,"end_word":3853,"sentiment":"negative","sentiment_score":-0.34459584951400757},{"text":"Pull your finger out, and kinda go No.","start_word":3854,"end_word":3861,"sentiment":"neutral","sentiment_score":-0.22590935230255127},{"text":"No. No. No. No. No. No.","start_word":3862,"end_word":3867,"sentiment":"negative","sentiment_score":-0.3938800990581513},{"text":"No. I I I said last time in the email, I said I would like a response within seventy that two hours. way. That Yeah. didn't that that's six three months ago. Yeah. Yeah. So so Yeah. that's I would just I would c I would c c or or, like, just send it to Stephanie and to to the info inbox and Mhmm. go from there and just try and push it down that line. Because I get it. Like, I'm I'm I'm not a lawyer. I'm in finance. I I I get 700 emails a day, and there are days where, you know, I have three days off and I come back and it's a thousand emails. And I'm like, oh, cool. Cool. Cool. So I I I get the the issue of having emails come out of your Oh, no.","start_word":3868,"end_word":4010,"sentiment":"neutral","sentiment_score":-0.0662832036614418},{"text":"So I'll get I'll get I I don't get out it. I don't get it.","start_word":4011,"end_word":4025,"sentiment":"negative","sentiment_score":-0.43016356229782104},{"text":"That volume, but I get I'll still of get it. Yeah. You wanna take a couple of days off. It's everywhere. it's easier over 200 emails. Anyway, you Yeah. know what I mean? So I know Yeah. I know I know what you're saying. So I might do that actually and see if we get this thing moving at least because it's driving. So it must be driving you guys nuts and stuff like that. Why I've got you a risk? Was there any fees we need to pay you guys? Is there anything like that at all? Or Yeah. No. no. It's fine. So there there is the option if you should so wish yourself or the estate, any of the girls, women, ladies, the sisters, Yep. can engage us and we can talk about, you know, when the estate does settle, with the amount of money that's going towards each of you, whether you wanna look at putting a financial plan in place for you guys personally to deal with it. But outside of that, Errol was our client. Errol's the one that we dealt with. At this point, like, our hands are tied. We kind of just try and ease the process through as much as possible after one of our clients passes unless we had involvement beforehand. Like, I've Not been at in the all. industry again for over ten years. So sometimes I do have clients who know they're gonna pass, they bring their family in, and we have, like, a full generational wealth transfer type of plan put together, and that happens. Mhmm. But in this situation, it was we did know that he was gonna pass. He obviously passed very quickly or quicker than quicker than Yeah. we were Yeah. anticipating. Quick quicker than what we thought. We we thought he Yeah. saw that a little while. Yes. I Yes.","start_word":4026,"end_word":4342,"sentiment":"neutral","sentiment_score":0.039091058028421194},{"text":"but but that's unfortunate. Look. It's it's it's natural to face down at the end of the day.","start_word":4343,"end_word":4360,"sentiment":"negative","sentiment_score":-0.3683496415615082},{"text":"So Yeah. but what what I'll do is also and I I know you probably can't tell me the the the the balance of what it is, But, obviously, if I send a few things through, I might be able to see what the balance is. Just so I've got it for a record when it's when it's getting sorted out.","start_word":4361,"end_word":4421,"sentiment":"neutral","sentiment_score":0.04189986943221483},{"text":"That's alright. Absolutely.","start_word":4422,"end_word":4424,"sentiment":"positive","sentiment_score":0.4616030156612396},{"text":"You got The it? second the second I have the certified will, I can tell you everything. I can tell Okay. you balances. I can tell you how high, how far, what we've done in in the past. I can tell you each decision he made. I can read you file notes. I can everything's open to you, Yeah. you and No. you only. That's exactly that's that's what I like to do because the reason why is I know he pulled money out before he passed away out of his super because he was he needed to pay things off and and that's what he did. Pay things off and sort himself out and had a bit of a good time before he passed, which I said, mate, you can't take it when you're gone, so you might as well let you do it. You know? Do what he has Absolutely. to do. And and and but I was like, I don't know what the balances and I was worried about his expert getting hold of any of the the remaining money money trees that are in. Very The account. things that it sounds and stuff like that. Yes. I'm I'm just worried about that kind of stuff, Yeah. you know, because I know what she's Yeah. like. She's she's very much of a money hungry person who's more worried about the I don't know how to recite the the social etiquette and more worried about, you know, paying off a house or or anything like that. You know? The status Yeah. of of status of it, you know. Yeah. So Well, that's the alright. I can tell you now that the account is frozen Yep. because That's good. it is it's got a deceased estate flag. So for anyone to be able to get the money, they have to go through the estate claim, which means the submission of documents, blah blah blah to be able to get the money. Yeah. So it's it's it's not like it's a easy process to be able to obtain. It's just they have to, yeah, go through and do it. Yep. That's alright. Oh, that's alright. Let's do the thing.","start_word":4425,"end_word":4793,"sentiment":"neutral","sentiment_score":-0.01633362258534606},{"text":"Well, thank you very much for the phone call.","start_word":4794,"end_word":4802,"sentiment":"positive","sentiment_score":0.665680468082428},{"text":"And we'll Okay. that's alright. I'll I'll get that I'll show that a license side of things with a JP, and I'll get that certified sent off to you, Yep. scanned and sent to you. So that way, then at least you got to know who it is. Yes. And then, you know, you're not talking to some random person on the phone. No. That's okay. And That's look. that's When alright. when we do when we do have a full conversation, you will have to pass security. Like, today, no security because I haven't told you anything No. that That's alright. could I be I used. I agree. No. I agree 100%. You know what I mean? So by all means, that's just, you know, you're talking monetary values and personal information and stuff like that. It's not not just a person who just walks in off the street. You know what I mean? So yeah. That's alright. I walking off the street. You know what I mean? So Yeah. that's alright. I understand that.","start_word":4803,"end_word":4978,"sentiment":"neutral","sentiment_score":0.02943449839949608},{"text":"So Cool. perfect. Lovely.","start_word":4979,"end_word":4982,"sentiment":"positive","sentiment_score":0.5001117587089539},{"text":"Okay. Right. Right. Listen. I'll I'll I'll figure that stuff through anyway. I've got you I think I've got your email. You sent me an email, so I've got your email now. So all goes from there.","start_word":4983,"end_word":5019,"sentiment":"neutral","sentiment_score":0.07676856964826584},{"text":"Perfect.","start_word":5020,"end_word":5020,"sentiment":"positive","sentiment_score":0.3886469006538391},{"text":"Okay.","start_word":5021,"end_word":5021,"sentiment":"neutral","sentiment_score":0.23048314452171328},{"text":"Yeah. Amazing. Well, I will let you go and enjoy your afternoon.","start_word":5022,"end_word":5033,"sentiment":"positive","sentiment_score":0.4443637728691101},{"text":"Oh, no. I'm gonna go pack up for work for tomorrow, so I'm gonna do that. So that's alright. That's It's always away. It's always away. That's alright. I got I got I got a car club meeting tonight, so there's another thing I gotta do. fun. So I'm only home for about two two hours, and I'm back out again. So Which yeah. So which that's car all. club? I I was I'm holding, so I got an excess I got an extra hold. So I've got Yep. a car club meeting tonight. I've gotta pick up stuff for work tomorrow. I've gotta rearrange trials, get stuff out of the shed, take it, get ready for work. Like, we are customs car club, or is it, Oh, like, no. No. Ford? No. It's a FXS J Holden. So you look up at Specifically, Jay Holmes a or Holden? something. Yeah. Yeah. Early Holmes. So that's the part of. So Yep. I was working on them yesterday with Mike. So I'm I'm mechanic by trade. So mechanic auto electric and diesel for the by trade. So I train mechanics. That's what I do for living. I train mechanics for living. Yep. Oh, So I I've was been raised also by a few of them. hey? I was raised by a few of them. Yeah. Well, a lot of train, anyway, from from, like I said, in in the City River to Tweed Heads out to as far as Ipswich, Gatton, and Burna, and then Oh. that's my route. So I I'm also the car club's main mechanic. So I've got about four or five people's cars off beeps. Yep. So I'm always doing something with someone. But I I don't Yeah. have five minutes to sit here and stop. I just got I I thought what I work on where I work in yesterday. I got four cars yesterday I worked on. And then on Sunday Sunday, I worked in a car. Trudged the car show on Saturday up at Kempee, so I don't stop. I'm I'm always moving. So so yeah. I'll get I'll get things done, though. No. That's fair enough.","start_word":5034,"end_word":5396,"sentiment":"neutral","sentiment_score":0.007708082781186117},{"text":"Oh, Errol obviously picked a good bloke.","start_word":5397,"end_word":5403,"sentiment":"positive","sentiment_score":0.4462767243385315},{"text":"That's it. That's it. That's it. I'll I'll wait till you go, Larissa.","start_word":5404,"end_word":5416,"sentiment":"neutral","sentiment_score":0.13751767575740814},{"text":"You have a lovely afternoon, and enjoy yourself. I'm gonna go sit down and put your feet up and have a wine and watch the sunrise or something like that.","start_word":5417,"end_word":5446,"sentiment":"positive","sentiment_score":0.5044922828674316},{"text":"You mean finish finish drinking my five hour old cold coffee?","start_word":5447,"end_word":5457,"sentiment":"neutral","sentiment_score":0.25512823462486267},{"text":"Sounds good. Yeah. That's good. That's right. Yeah. That's the best. Sounds like a nice. Okay then. You have a good one, Jeff. I'll talk soon. Thank you, Larissa. You have a lovely day. See you. You too.","start_word":5458,"end_word":5495,"sentiment":"positive","sentiment_score":0.653350830078125},{"text":"Bye. Bye.","start_word":5496,"end_word":5497,"sentiment":"neutral","sentiment_score":0.2102951407432556}],"average":{"sentiment":"neutral","sentiment_score":-0.0750745527406948}}}}