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Hello. Good afternoon. This is Maureen from Airtel tech support. Am I speaking with Ashley?\n\nYeah. Upon checking your Internet connection, it's now online. Can you see the sticker underneath your router? Mhmm. Okay.\n\nYeah. But so for you to connect with the Internet, you just need to check the Wi Fi password at the back of your router. Yeah. Mhmm. Then it should yeah.\n\nThat's correct. You can also see there the Wi Fi name. It's the SSID or maybe the back end team change it to Airtel 2Point4G or 5G. Either of the two will work. Yeah.\n\nSo for the Wi Fi password, do you see it as maybe Wi Fi key or PIN or WPS PIN? Yeah. It's it's at the speaker at the back of your router, underneath your router. K then. Yeah.\n\nIf you run into any issues, just give us a callback so we can assist you again. You're welcome. Bye. 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Yes. You are. I'm not at home. I told I told the lady I'm not at home. Yeah. Where is that? Okay. So the Wi Fi password is on the back of the part on the back of the router. Okay. Perfect. Alright then. Thank you so much. Okay. Perfect. Thank you very much. Fine. You too. 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Yes. You are. I'm not at home. I told I told the lady I'm not at home.\n\nYeah. Where is that? Okay. So the Wi Fi password is on the back of the part on the back of the router. Okay.\n\nPerfect. Alright then. Thank you so much. Okay. Perfect.\n\nThank you very much. Fine. You too. 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Hello. Good afternoon. This is Maureen from Airtel tech support. Am I speaking with Ashley?\n\nChannel 1: Yes. You are.\n\nChannel 0: Yeah. Upon checking your Internet connection, it's now online. Can you see the\n\nChannel 1: I'm\n\nChannel 0: sticker\n\nChannel 1: not\n\nChannel 0: underneath\n\nChannel 1: at home.\n\nChannel 0: your\n\nChannel 1: I\n\nChannel 0: router?\n\nChannel 1: told I told the lady I'm not at home.\n\nChannel 0: Mhmm. Okay. Yeah. But so for you to connect with the Internet, you just need to check the Wi Fi password at the\n\nChannel 1: Yeah.\n\nChannel 0: back\n\nChannel 1: Where\n\nChannel 0: of\n\nChannel 1: is\n\nChannel 0: your\n\nChannel 1: that?\n\nChannel 0: router. Yeah.\n\nChannel 1: Okay.\n\nChannel 0: Mhmm.\n\nChannel 1: So the Wi Fi\n\nChannel 0: Then\n\nChannel 1: password\n\nChannel 0: it should\n\nChannel 1: is on the back of the part on the back of the router.\n\nChannel 0: yeah. That's correct. You can also see there the Wi Fi name. It's\n\nChannel 1: Okay.\n\nChannel 0: the SSID or maybe the back end team change it to Airtel 2Point4G or 5G. Either of the two will work.\n\nChannel 1: Perfect.\n\nChannel 0: Yeah. So for the Wi Fi password, do you see it as maybe Wi Fi key or PIN or WPS PIN? Yeah. It's it's at the speaker at the back of your router, underneath your router.\n\nChannel 1: Alright then. Thank you so much.\n\nChannel 0: K then. Yeah. If you run into any issues, just give us a callback so we can assist you again.\n\nChannel 1: Okay. Perfect. Thank you very much.\n\nChannel 0: You're welcome. Bye. Have a great day.\n\nChannel 1: Fine. You too. 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Maureen instructed Ashley to check the Wi Fi password and provided instructions on how to change it. She also instructed Ashley to call back if she experiences any issues and ended the call politely."},"intents":{"segments":[{"text":"Upon checking your Internet connection, it's now online. Can you see the I'm sticker not underneath at home. your I router?","start_word":21,"end_word":41,"intents":[{"intent":"Check internet connection","confidence_score":0.17444143}]},{"text":"But so for you to connect with the Internet, you just need to check the Wi Fi password at the Yeah.","start_word":54,"end_word":74,"intents":[{"intent":"Check wi fi password","confidence_score":0.02001007}]}]},"sentiments":{"segments":[{"text":"Hi. Yes. Hello. Good afternoon. This is Maureen from Airtel tech support. Am I speaking with Ashley? Yes. You are. Yeah. Upon checking your Internet connection, it's now online. Can you see the I'm sticker not underneath at home. your I router? told I told the lady I'm not at home. Mhmm. Okay. Yeah. But so for you to connect with the Internet, you just need to check the Wi Fi password at the Yeah. back Where of is your that? router. Yeah. Okay. Mhmm. So the Wi Fi Then password it should is on the back of the part on the back of the router. yeah. That's correct. You can also see there the Wi Fi name. It's Okay. the SSID or maybe the back end team change it to Airtel 2Point4G or 5G. Either of the two will work. Perfect. Yeah. So for the Wi Fi password, do you see it as maybe Wi Fi key or PIN or WPS PIN? Yeah. It's it's at the speaker at the back of your router, underneath your router. Alright then.","start_word":0,"end_word":179,"sentiment":"neutral","sentiment_score":0.03910938277840614},{"text":"Thank you so much.","start_word":180,"end_word":183,"sentiment":"positive","sentiment_score":0.5667667984962463},{"text":"K then. Yeah. 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