{"metadata":{"transaction_key":"deprecated","request_id":"019fd9aa-c9ff-77a2-bf55-3eb5470214f7","sha256":"5d82a4ae984bd80980e57b1fd1a87b30a85d5fe70cf66cd58dbe4a6c3c0571ab","created":"2026-08-07T00:41:17.601Z","duration":34.343937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":23,"output_tokens":23},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":23,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Calling is not available. Please leave a short message, and it will be sent as an audio message.","confidence":1.0,"words":[{"word":"calling","start":0.39999998,"end":0.9,"confidence":0.84228516,"punctuated_word":"Calling","sentiment":"negative","sentiment_score":-0.7841975688934326},{"word":"is","start":0.96,"end":1.1999999,"confidence":0.99609375,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8447171449661255},{"word":"not","start":1.1999999,"end":1.4399999,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.8499863743782043},{"word":"available","start":1.4399999,"end":1.9399999,"confidence":1.0,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.8054797649383545},{"word":"please","start":2.48,"end":2.8,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.6789255738258362},{"word":"leave","start":2.8,"end":3.04,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.5481010675430298},{"word":"a","start":3.04,"end":3.1999998,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.6385945081710815},{"word":"short","start":3.1999998,"end":3.52,"confidence":1.0,"punctuated_word":"short","sentiment":"negative","sentiment_score":-0.4902193248271942},{"word":"message","start":3.52,"end":4.02,"confidence":0.92871094,"punctuated_word":"message,","sentiment":"negative","sentiment_score":-0.4586418867111206},{"word":"and","start":4.08,"end":4.3199997,"confidence":1.0,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.4885232448577881},{"word":"it","start":4.3199997,"end":4.48,"confidence":1.0,"punctuated_word":"it","sentiment":"negative","sentiment_score":-0.5626792311668396},{"word":"will","start":4.48,"end":4.64,"confidence":1.0,"punctuated_word":"will","sentiment":"negative","sentiment_score":-0.42244383692741394},{"word":"be","start":4.64,"end":4.7999997,"confidence":1.0,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.4703118205070496},{"word":"sent","start":4.7999997,"end":5.12,"confidence":1.0,"punctuated_word":"sent","sentiment":"negative","sentiment_score":-0.44345274567604065},{"word":"as","start":5.12,"end":5.2799997,"confidence":1.0,"punctuated_word":"as","sentiment":"negative","sentiment_score":-0.37026867270469666},{"word":"an","start":5.2799997,"end":5.44,"confidence":1.0,"punctuated_word":"an","sentiment":"negative","sentiment_score":-0.3801586627960205},{"word":"audio","start":5.44,"end":5.8399997,"confidence":1.0,"punctuated_word":"audio","sentiment":"neutral","sentiment_score":-0.3163522481918335},{"word":"message","start":5.8399997,"end":6.3399997,"confidence":1.0,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.21987244486808777}],"paragraphs":{"transcript":"\nCalling is not available. Please leave a short message, and it will be sent as an audio message.","paragraphs":[{"sentences":[{"text":"Calling is not available.","start":0.39999998,"end":1.9399999,"sentiment":"negative","sentiment_score":-0.8210952132940292},{"text":"Please leave a short message, and it will be sent as an audio message.","start":2.48,"end":6.3399997,"sentiment":"negative","sentiment_score":-0.46346751919814516}],"sentiment":"negative","sentiment_score":-0.5429403401083417,"num_words":18,"start":0.39999998,"end":6.3399997}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Calling is not available. Please leave a short message, and it will be sent as an audio message.","paragraphs":[{"sentences":[{"text":"Calling is not available.","start":0.39999998,"end":1.9399999,"sentiment":"negative","sentiment_score":-0.8210952132940292},{"text":"Please leave a short message, and it will be sent as an audio message.","start":2.48,"end":6.3399997,"sentiment":"negative","sentiment_score":-0.46346751919814516}],"sentiment":"negative","sentiment_score":-0.5429403401083417,"channel":1,"num_words":18,"start":0.39999998,"end":6.3399997}]},"summary":{"result":"success","short":"Calling is not available. Please leave a short message, and it will be sent as an audio message."},"intents":{"segments":[{"text":"Please leave a short message, and it will be sent as an audio message.","start_word":4,"end_word":17,"intents":[{"intent":"Leave message","confidence_score":0.38482288}]}]},"sentiments":{"segments":[{"text":"Calling is not available. Please leave a short message, and it will be sent as an audio message.","start_word":0,"end_word":17,"sentiment":"negative","sentiment_score":-0.5603080987930298}],"average":{"sentiment":"negative","sentiment_score":-0.5603080832439921}}}}