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Afternoon, Peter. It's Ross with Techcom. How are you, ma'am? Sorry.\n\nCan you hear me? Peter, this is Ross from Techcom Systems. A day back, we had a meeting regarding your infra assessment. You remember? Peter, we had a meeting regarding your inquiry in for assessment for PMF PHL.\n\nRegarding your inquiry for TM PHL, I, Ross and Harry, we schedule a meeting for you. From Tech Home Systems. Regarding the IoT audit, so forth architecture and pricing. Yep. I sent you meeting request.\n\nYvonne had a chat on email. You see? Harry has sent you an email at peter.taniel@thtmhpl.com with you. Mhmm. Sorry?\n\nYep. He sent you on Friday, seventeenth. From Harry, he sent you some details. Yep. Info assessment.\n\nYep. No. So, actually, the thing is that's the reason I gave you a call, Peter. Harry was asking if you are available Friday, this Friday, anytime between two to 3PM. Sorry?\n\nYeah. Yeah. 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It's Frito from where? I can. But who are you and where are you from? I'm not so I can't I have I have a bit of trouble understanding you. Had a meeting inquiry regarding regarding what? Sorry. TMP. Oh, I haven't got anything in my calendar. I've got one for no. That's Fridays. Did you e you emailed it to me? I'm just trying to see if I can find your email. You sent me a meeting request for it? Ten HPO. Do you know do you know when that was? I can have a look at it and see if I can find the do you know when that was so I can find the links? Alrighty. Harry Jane. I got an email from him on Friday, but there's no there's no dates for another meeting or anything. From Harry. Yeah. That's right. I don't have any I don't have any I don't have any calendar item here from him. That's okay. Okay. Let's have a look. Yeah. That's gonna be okay. Yeah. That's okay. Mhmm. Yeah. That's fine. Yeah. So yeah. Cool. 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Peter? It's Frito from where? I can. But who are you and where are you from? I'm not so I can't I have I have a bit of trouble understanding you.\n\nHad a meeting inquiry regarding regarding what? Sorry. TMP. Oh, I haven't got anything in my calendar. I've got one for no.\n\nThat's Fridays. Did you e you emailed it to me? I'm just trying to see if I can find your email. You sent me a meeting request for it? Ten HPO.\n\nDo you know do you know when that was? I can have a look at it and see if I can find the do you know when that was so I can find the links? Alrighty. Harry Jane. I got an email from him on Friday, but there's no there's no dates for another meeting or anything.\n\nFrom Harry. Yeah. That's right. I don't have any I don't have any I don't have any calendar item here from him. That's okay.\n\nOkay. Let's have a look. Yeah. That's gonna be okay. Yeah.\n\nThat's okay. Mhmm. Yeah. That's fine. Yeah.\n\nSo yeah. Cool. Thank you.","paragraphs":[{"sentences":[{"text":"Hello, Peter?","start":0.96,"end":1.78,"sentiment":"neutral","sentiment_score":0.038011033087968826},{"text":"It's Frito from where?","start":6.16,"end":7.7,"sentiment":"neutral","sentiment_score":0.006514372769743204},{"text":"I can.","start":10.16,"end":10.719999,"sentiment":"neutral","sentiment_score":-0.05959656462073326},{"text":"But who are you and where are you from?","start":10.719999,"end":12.42,"sentiment":"neutral","sentiment_score":-0.01902673590100474},{"text":"I'm not so I can't I have I have a bit of trouble understanding you.","start":23.904999,"end":26.79,"sentiment":"negative","sentiment_score":-0.5113283316294353}],"sentiment":"neutral","sentiment_score":-0.24557122404803522,"num_words":32,"start":0.96,"end":26.79},{"sentences":[{"text":"Had a meeting inquiry regarding regarding 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Afternoon, Peter. It's Ross with Techcom. How are you, ma'am?\n\nChannel 1: It's Frito from where?\n\nChannel 0: Sorry. Can you hear me?\n\nChannel 1: I can. But who are you and where are you from?\n\nChannel 0: Peter, this is Ross from Techcom Systems. A day back, we had a meeting regarding your infra assessment. You remember?\n\nChannel 1: I'm not so I can't I have I have a bit of trouble understanding you.\n\nChannel 0: Peter, we had a meeting regarding your inquiry in for assessment for PMF PHL.\n\nChannel 1: Had a meeting inquiry regarding regarding what? Sorry.\n\nChannel 0: Regarding your inquiry for TM PHL,\n\nChannel 1: TMP.\n\nChannel 0: I, Ross and Harry, we schedule a meeting for you.\n\nChannel 1: Oh, I haven't got anything in my calendar. I've got one for no. That's Fridays.\n\nChannel 0: From Tech Home Systems.\n\nChannel 1: Did you e you emailed\n\nChannel 0: Regarding\n\nChannel 1: it to me?\n\nChannel 0: the IoT audit, so forth architecture and pricing.\n\nChannel 1: I'm just trying to see if I can find your email. You sent me a meeting request for it?\n\nChannel 0: Yep. I sent you meeting request. Yvonne had a chat on email. You see? Harry has sent you an email at peter.taniel@thtmhpl.com\n\nChannel 1: Ten HPO. Do\n\nChannel 0: with\n\nChannel 1: you know\n\nChannel 0: you.\n\nChannel 1: do you know when that was?\n\nChannel 0: Mhmm.\n\nChannel 1: I can have a look at it and see if I\n\nChannel 0: Sorry?\n\nChannel 1: can find the do you know when that was so I can find the links?\n\nChannel 0: Yep. He sent you on Friday, seventeenth.\n\nChannel 1: Alrighty. Harry Jane. 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you.","start":198.06999,"end":198.57288,"sentiment":"positive","sentiment_score":0.5916061997413635}],"sentiment":"positive","sentiment_score":0.42426686982313794,"channel":1,"num_words":6,"start":197.10999,"end":198.57288},{"sentences":[{"text":"Alright.","start":199.79294,"end":200.27293,"sentiment":"positive","sentiment_score":0.4024158716201782},{"text":"Cheers.","start":200.27293,"end":200.67293,"sentiment":"positive","sentiment_score":0.3648843765258789},{"text":"Bye.","start":200.67293,"end":201.17293,"sentiment":"neutral","sentiment_score":-0.0833611711859703}],"sentiment":"neutral","sentiment_score":0.22797969232002893,"channel":0,"num_words":3,"start":199.79294,"end":201.17293}]},"summary":{"result":"success","short":"A representative from Techcom Systems called Peter regarding a meeting regarding his internet assessment inquiry. They had a meeting on Friday, but Peter had not received the meeting invite yet. The representative sent the meeting invite and discussed the details of the meeting."},"intents":{"segments":[{"text":"I, Ross and Harry, we schedule a meeting for you.","start_word":97,"end_word":106,"intents":[{"intent":"Schedule meeting","confidence_score":0.24167444}]},{"text":"can find the do you know when that was so I can find the links? Yep.","start_word":210,"end_word":225,"intents":[{"intent":"Find links","confidence_score":0.068513654}]},{"text":"Harry was asking if you are available Friday, this Friday, anytime between two to 3PM. Okay.","start_word":304,"end_word":319,"intents":[{"intent":"Schedule meeting","confidence_score":0.20624916}]}]},"sentiments":{"segments":[{"text":"Hello, Peter? Hey. Afternoon, Peter. It's Ross with Techcom. How are you, ma'am? It's Frito from where? Sorry. Can you hear me? I can. But who are you and where are you from? Peter, this is Ross from Techcom Systems. A day back, we had a meeting regarding your infra assessment. You remember?","start_word":0,"end_word":52,"sentiment":"neutral","sentiment_score":0.047754134982824326},{"text":"I'm not so I can't I have I have a bit of trouble understanding you.","start_word":53,"end_word":67,"sentiment":"negative","sentiment_score":-0.49695274233818054},{"text":"Peter, we had a meeting regarding your inquiry in for assessment for PMF PHL. Had a meeting inquiry regarding regarding what? Sorry. Regarding your inquiry for TM PHL, TMP. I, Ross and Harry, we schedule a meeting for you.","start_word":68,"end_word":106,"sentiment":"neutral","sentiment_score":-0.03957195952534675},{"text":"Oh, I haven't got anything in my calendar. I've got one for no.","start_word":107,"end_word":119,"sentiment":"negative","sentiment_score":-0.39601436257362366},{"text":"That's Fridays. From Tech Home Systems. Did you e you emailed Regarding it to me? the IoT audit, so forth architecture and pricing. I'm just trying to see if I can find your email. You sent me a meeting request for it? Yep. I sent you meeting request. Yvonne had a chat on email. You see? Harry has sent you an email at peter.taniel@thtmhpl.com Ten HPO. Do with you know you. do you know when that was? Mhmm. I can have a look at it and see if I Sorry? can find the do you know when that was so I can find the links? Yep. He sent you on Friday, seventeenth. Alrighty. Harry Jane. I got an email from him on Friday, but there's no there's no dates for another meeting or anything. From Harry, he sent From you Harry. some Yeah. That's details. right. I don't Yep. have Info any I don't assessment. have any Yep. I don't have any calendar item here from No. So, actually, the thing is that's the reason I gave you a call, him. Peter. That's okay. Harry was asking if you are available Friday, this Friday, anytime between two to 3PM. Okay. Let's have a look. Yeah. That's gonna Sorry? be okay. Yeah. That's okay. Yeah. Yeah. So we got, like, a sofas as well along with us, Mhmm. and we will be discussing the road map and all the details. So should I lock in for two to 3PM? Yeah. That's fine. Alright. No worries. We'll send you a right survey meeting invite. Yeah. So yeah.","start_word":120,"end_word":384,"sentiment":"neutral","sentiment_score":-0.01778131954653083},{"text":"Cool. Thank you. Alright. Cheers.","start_word":385,"end_word":389,"sentiment":"positive","sentiment_score":0.49853476881980896},{"text":"Bye.","start_word":390,"end_word":390,"sentiment":"neutral","sentiment_score":0.13234132528305054}],"average":{"sentiment":"neutral","sentiment_score":-0.030243475973023657}}}}