{"metadata":{"transaction_key":"deprecated","request_id":"019db242-2183-7550-b601-5ae3d987233b","sha256":"95e481cc1c801eb8d63e2052c374a55bdff0161cf23d5c1ddaf417a41d7975ba","created":"2026-04-21T22:56:12.721Z","duration":14.975938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":29},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":2}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hey. What's up? Can you hear me? Hello? Can you hear me? Perhaps I can't hear you. Hello?","confidence":0.9941406,"words":[{"word":"hey","start":0.88,"end":1.36,"confidence":0.7570801,"punctuated_word":"Hey.","sentiment":"neutral","sentiment_score":-0.14713767170906067},{"word":"what's","start":1.36,"end":1.5999999,"confidence":0.29943848,"punctuated_word":"What's","sentiment":"neutral","sentiment_score":-0.2222289443016052},{"word":"up","start":1.5999999,"end":1.8399999,"confidence":0.78759766,"punctuated_word":"up?","sentiment":"neutral","sentiment_score":-0.27632778882980347},{"word":"can","start":1.8399999,"end":2.08,"confidence":0.6020508,"punctuated_word":"Can","sentiment":"negative","sentiment_score":-0.35071128606796265},{"word":"you","start":2.08,"end":2.24,"confidence":0.9941406,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.3720316290855408},{"word":"hear","start":2.24,"end":2.48,"confidence":0.9892578,"punctuated_word":"hear","sentiment":"neutral","sentiment_score":-0.30788516998291016},{"word":"me","start":2.48,"end":2.98,"confidence":0.99658203,"punctuated_word":"me?","sentiment":"neutral","sentiment_score":-0.2745364308357239},{"word":"hello","start":4.0,"end":4.5,"confidence":0.9284668,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":-0.21619687974452972},{"word":"can","start":7.52,"end":7.7599998,"confidence":0.98291016,"punctuated_word":"Can","sentiment":"neutral","sentiment_score":-0.2828688323497772},{"word":"you","start":7.7599998,"end":7.8399997,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.3025018870830536},{"word":"hear","start":7.8399997,"end":8.08,"confidence":1.0,"punctuated_word":"hear","sentiment":"neutral","sentiment_score":-0.331013023853302},{"word":"me","start":8.08,"end":8.58,"confidence":0.9995117,"punctuated_word":"me?","sentiment":"negative","sentiment_score":-0.3808559775352478},{"word":"perhaps","start":9.679999,"end":10.179999,"confidence":0.5727539,"punctuated_word":"Perhaps","sentiment":"negative","sentiment_score":-0.8090929985046387},{"word":"i","start":10.719999,"end":10.88,"confidence":0.44995117,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.7979978919029236},{"word":"can't","start":10.88,"end":11.12,"confidence":0.99902344,"punctuated_word":"can't","sentiment":"negative","sentiment_score":-0.810390830039978},{"word":"hear","start":11.12,"end":11.28,"confidence":1.0,"punctuated_word":"hear","sentiment":"negative","sentiment_score":-0.7627025842666626},{"word":"you","start":11.28,"end":11.78,"confidence":0.99902344,"punctuated_word":"you.","sentiment":"negative","sentiment_score":-0.7760772705078125},{"word":"hello","start":13.84,"end":14.34,"confidence":0.9941406,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":-0.27096062898635864}],"paragraphs":{"transcript":"\nHey. What's up? Can you hear me? Hello? Can you hear me?\n\nPerhaps I can't hear you. Hello?","paragraphs":[{"sentences":[{"text":"Hey.","start":0.88,"end":1.36,"sentiment":"neutral","sentiment_score":-0.14713767170906067},{"text":"What's up?","start":1.36,"end":1.8399999,"sentiment":"neutral","sentiment_score":-0.24927836656570435},{"text":"Can you hear me?","start":1.8399999,"end":2.98,"sentiment":"neutral","sentiment_score":-0.32629112899303436},{"text":"Hello?","start":4.0,"end":4.5,"sentiment":"neutral","sentiment_score":-0.21619687974452972},{"text":"Can you hear me?","start":7.52,"end":8.58,"sentiment":"neutral","sentiment_score":-0.32430993020534515}],"sentiment":"neutral","sentiment_score":-0.28869129344820976,"num_words":12,"start":0.88,"end":8.58},{"sentences":[{"text":"Perhaps I can't hear you.","start":9.679999,"end":11.78,"sentiment":"negative","sentiment_score":-0.7912523150444031},{"text":"Hello?","start":13.84,"end":14.34,"sentiment":"neutral","sentiment_score":-0.27096062898635864}],"sentiment":"negative","sentiment_score":-0.704537034034729,"num_words":6,"start":9.679999,"end":14.34}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hey. What's up? Can you hear me? Hello? Can you hear me?\n\nPerhaps I can't hear you. Hello?","paragraphs":[{"sentences":[{"text":"Hey.","start":0.88,"end":1.36,"sentiment":"neutral","sentiment_score":-0.14713767170906067},{"text":"What's up?","start":1.36,"end":1.8399999,"sentiment":"neutral","sentiment_score":-0.24927836656570435},{"text":"Can you hear me?","start":1.8399999,"end":2.98,"sentiment":"neutral","sentiment_score":-0.32629112899303436},{"text":"Hello?","start":4.0,"end":4.5,"sentiment":"neutral","sentiment_score":-0.21619687974452972},{"text":"Can you hear me?","start":7.52,"end":8.58,"sentiment":"neutral","sentiment_score":-0.32430993020534515}],"sentiment":"neutral","sentiment_score":-0.28869129344820976,"channel":1,"num_words":12,"start":0.88,"end":8.58},{"sentences":[{"text":"Perhaps I can't hear you.","start":9.679999,"end":11.78,"sentiment":"negative","sentiment_score":-0.7912523150444031},{"text":"Hello?","start":13.84,"end":14.34,"sentiment":"neutral","sentiment_score":-0.27096062898635864}],"sentiment":"negative","sentiment_score":-0.704537034034729,"channel":1,"num_words":6,"start":9.679999,"end":14.34}]},"summary":{"result":"success","short":"Hey. What's up? Can you hear me? Hello? Can you hear me? Perhaps I can't hear you. Hello?"},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hey. What's up? Can you hear me? Hello?","start_word":0,"end_word":7,"sentiment":"neutral","sentiment_score":-0.2518366277217865},{"text":"Can you hear me? Perhaps I can't hear you. Hello?","start_word":8,"end_word":17,"sentiment":"negative","sentiment_score":-0.5881966948509216}],"average":{"sentiment":"negative","sentiment_score":-0.42581597689924566}}}}