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Honestly, that's that's I told you the most important thing for us was, like, getting the things right away done. Now just to give you a heads up, the pickup driver, the rubbish pickup driver is on its way. He's gonna be there in the next twenty minutes or so twenty minutes or thirty minutes. Within thirty minutes, he's gonna be there to pick up all the rubbish. The one favor I need from you. The only one favor. I need you or I need you to give us a review on Google Maps. Sorry. It's a it's a mafia. We can't we can't we can't, basically. Yeah. Yeah. Just try the descriptive, you know, complaint review as in, you know, just what people these days, everyone looks into Google, and that's that's fair. Basically, we try and, you know, our what about it's like any friends and families looking to get things done at night, we are always there and happy to help. If anything happens, any any any challenges, feel free to give us a call, and we'll do whatever needed to be done rightfully. And, hopefully, the inspector's gonna be after. Right now, everyone's running behind, right, and, hopefully, it's gonna be done very, very soon. Yeah. No. Well, see yeah. We we book in. We basically send all the paperwork. So now the job is finished, so we're gonna go back, and our back end team will prepare the paperwork and send it off to ESV, which is Electricity Safe Victoria, which is a government body. And once, basically, we submit the paperwork, it's it's we we're sitting at the MRC to, basically, you know, assign an inspector who can come out and do the inspections for your property. So, obviously, because of this current climate, everyone's running behind. So, hopefully, it's gonna be done within within a couple of weeks. Right? And that's that's where basically, it's a it's a See, is the is the inverter and battery sitting outside your home or inside your home? Is it excess as in does does someone needs an access to the property? As in in terms of if someone has to be there to give them the access. Congratulations, man. Congratulations. Congratulations. See, the the thing is the inspector will definitely send you basically text message or an email not not email so much. It's more going to be a text message letting you know that, you know, they they're planning to visit your property. And, basically, with the contact number, whoever would would be assigned to you, and you can yeah. Yeah. You have a chat with them. You yeah. Yeah. Well, most likely, you know, they've they definitely will send you a notification before they come out. And, yeah, give give them a heads up. Give them a call if if if it falls on the date then when you're getting married. Give them a call straight away and let them know that, hey. Probably this day doesn't work. Can you come on this particular day? So the person's gonna be there for a good half an hour, forty five minutes, man. Oh, my don't don't don't don't stress yourself out. And more most importantly, don't stress your future wife out. Yeah. Oh, man. Yeah. No. Yeah. Well, absolutely, man. Dudes are cool. You know? Girls take it a little bit more. You know? You can't do certain things, right, on this special day? Absolutely not. No, man. Congratulations, man. Congratulations. Heartiest congratulations, man. Wishing you all the love and the love for for your future steps, man. See, I I gotta yeah. I gotta say this. That's all that comes to thing is warranty, though. Oh, well, you see, the the most important thing, you gotta stop looking, man. Everyone has it. Yeah. That's no. So, yeah, I'll I'll get the boys to send you the invoice. So, yeah, you'll receive the invoice shortly in your emails or today or tomorrow. Please process that. That'll be a great, great help. But, yeah, just keep an eye on your phone and just keep an eye on your text messages. If you receive anything it is roughly around that particular date or closer to that date. Just let them know that, hey. I would be more than happy if you can come next week sometime rather than this week. And, yeah, they it shouldn't be an issue. So at least you're communicating with the person who was supposed to come out at your property. Yeah. Yeah. Yeah. Yeah. So he he'll be he'll he'll give you some sort of flexibility and let him know that, hey. That's the that's the reason. So, yeah, it's gonna be super cool. Oh, man. No worries, man. You know? Please. Please. Please. It has to be very good. It has to be descriptive. If any mistakes, I'm saying sorry right now. Okay? No. Alright. No worries. Thank you so much, mate. Pleasure working with you, mate. Thank you. Thank you. Cheers, mate. Have a good one. 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Spats. Hi, Wayne. How are you? Very good. Thanks.\n\nHow did the call go? Oh, man. Honestly, that's that's I told you the most important thing for us was, like, getting the things right away done. Now just to give you a heads up, the pickup driver, the rubbish pickup driver is on its way. He's gonna be there in the next twenty minutes or so twenty minutes or thirty minutes.\n\nWithin thirty minutes, he's gonna be there to pick up all the rubbish. The one favor I need from you. The only one favor. I need you or I need you to give us a review on Google Maps. Sorry.\n\nIt's a it's a mafia. We can't we can't we can't, basically. Yeah. Yeah. Just try the descriptive, you know, complaint review as in, you know, just what people these days, everyone looks into Google, and that's that's fair.\n\nBasically, we try and, you know, our what about it's like any friends and families looking to get things done at night, we are always there and happy to help. If anything happens, any any any challenges, feel free to give us a call, and we'll do whatever needed to be done rightfully. And, hopefully, the inspector's gonna be after. Right now, everyone's running behind, right, and, hopefully, it's gonna be done very, very soon. Yeah.\n\nNo. Well, see yeah. We we book in. We basically send all the paperwork. So now the job is finished, so we're gonna go back, and our back end team will prepare the paperwork and send it off to ESV, which is Electricity Safe Victoria, which is a government body.\n\nAnd once, basically, we submit the paperwork, it's it's we we're sitting at the MRC to, basically, you know, assign an inspector who can come out and do the inspections for your property. So, obviously, because of this current climate, everyone's running behind. So, hopefully, it's gonna be done within within a couple of weeks. Right? And that's that's where basically, it's a it's a See, is the is the inverter and battery sitting outside your home or inside your home?\n\nIs it excess as in does does someone needs an access to the property? As in in terms of if someone has to be there to give them the access. Congratulations, man. Congratulations. Congratulations.\n\nSee, the the thing is the inspector will definitely send you basically text message or an email not not email so much. It's more going to be a text message letting you know that, you know, they they're planning to visit your property. And, basically, with the contact number, whoever would would be assigned to you, and you can yeah. Yeah. You have a chat with them.\n\nYou yeah. Yeah. Well, most likely, you know, they've they definitely will send you a notification before they come out. And, yeah, give give them a heads up. Give them a call if if if it falls on the date then when you're getting married.\n\nGive them a call straight away and let them know that, hey. Probably this day doesn't work. Can you come on this particular day? So the person's gonna be there for a good half an hour, forty five minutes, man. Oh, my don't don't don't don't stress yourself out.\n\nAnd more most importantly, don't stress your future wife out. Yeah. Oh, man. Yeah. No.\n\nYeah. Well, absolutely, man. Dudes are cool. You know? Girls take it a little bit more.\n\nYou know? You can't do certain things, right, on this special day? Absolutely not. No, man. Congratulations, man.\n\nCongratulations. Heartiest congratulations, man. Wishing you all the love and the love for for your future steps, man. See, I I gotta yeah. I gotta say this.\n\nThat's all that comes to thing is warranty, though. Oh, well, you see, the the most important thing, you gotta stop looking, man. Everyone has it. Yeah. That's no.\n\nSo, yeah, I'll I'll get the boys to send you the invoice. So, yeah, you'll receive the invoice shortly in your emails or today or tomorrow. Please process that. That'll be a great, great help. But, yeah, just keep an eye on your phone and just keep an eye on your text messages.\n\nIf you receive anything it is roughly around that particular date or closer to that date. Just let them know that, hey. I would be more than happy if you can come next week sometime rather than this week. And, yeah, they it shouldn't be an issue. So at least you're communicating with the person who was supposed to come out at your property.\n\nYeah. Yeah. Yeah. Yeah. So he he'll be he'll he'll give you some sort of flexibility and let him know that, hey.\n\nThat's the that's the reason. So, yeah, it's gonna be super cool. Oh, man. No worries, man. You know?\n\nPlease. Please. Please. It has to be very good. It has to be descriptive.\n\nIf any mistakes, I'm saying sorry right now. Okay? No. Alright. No worries.\n\nThank you so much, mate. Pleasure working with you, mate. Thank you. Thank you. Cheers, mate.\n\nHave a good one. Bye bye.","paragraphs":[{"sentences":[{"text":"Hello, Spats.","start":1.68,"end":2.58,"sentiment":"neutral","sentiment_score":0.02323302812874317},{"text":"Hi, Wayne.","start":6.24,"end":6.8799996,"sentiment":"neutral","sentiment_score":0.12026157975196838},{"text":"How are you?","start":6.8799996,"end":7.62,"sentiment":"neutral","sentiment_score":0.1599306265513102},{"text":"Very good.","start":9.5199995,"end":10.0,"sentiment":"positive","sentiment_score":0.624600350856781},{"text":"Thanks.","start":10.0,"end":10.24,"sentiment":"positive","sentiment_score":0.4976602792739868}],"sentiment":"neutral","sentiment_score":0.25136420764029027,"num_words":10,"start":1.68,"end":10.24},{"sentences":[{"text":"How did the call go?","start":10.24,"end":11.46,"sentiment":"neutral","sentiment_score":0.18077395856380463},{"text":"Oh, man.","start":22.225,"end":22.625,"sentiment":"neutral","sentiment_score":0.27640189230442047},{"text":"Honestly, that's that's I told you the most important thing for us was, like, getting the things right away done.","start":22.625,"end":29.32,"sentiment":"neutral","sentiment_score":0.252277772128582},{"text":"Now just to give you a heads up, the pickup driver, the rubbish pickup driver is on its way.","start":29.46,"end":35.3,"sentiment":"neutral","sentiment_score":0.1317301431768819},{"text":"He's gonna be there in the next twenty minutes or so twenty minutes or thirty minutes.","start":35.3,"end":38.34,"sentiment":"neutral","sentiment_score":0.08819608250632882}],"sentiment":"neutral","sentiment_score":0.16800385581389551,"num_words":62,"start":10.24,"end":38.34},{"sentences":[{"text":"Within thirty minutes, he's gonna be there to pick up all the rubbish.","start":38.34,"end":41.48,"sentiment":"neutral","sentiment_score":0.06168066824858005},{"text":"The one favor I need from you.","start":42.625,"end":45.664997,"sentiment":"neutral","sentiment_score":0.03605800760643823},{"text":"The only one favor.","start":45.664997,"end":46.885,"sentiment":"neutral","sentiment_score":-0.0038499273359775543},{"text":"I need you or I need you to give us a review on Google Maps.","start":47.265,"end":51.504997,"sentiment":"neutral","sentiment_score":-0.005158380170663198},{"text":"Sorry.","start":51.504997,"end":51.745,"sentiment":"neutral","sentiment_score":-0.12897227704524994}],"sentiment":"neutral","sentiment_score":0.020812676288187504,"num_words":40,"start":38.34,"end":51.745},{"sentences":[{"text":"It's a it's a mafia.","start":51.745,"end":52.885,"sentiment":"neutral","sentiment_score":-0.17177998125553132},{"text":"We can't we can't we can't, basically.","start":52.945,"end":54.885,"sentiment":"neutral","sentiment_score":-0.11421920784882136},{"text":"Yeah.","start":67.39,"end":67.89,"sentiment":"neutral","sentiment_score":0.2245424687862396},{"text":"Yeah.","start":69.47,"end":69.97,"sentiment":"neutral","sentiment_score":0.1629716157913208},{"text":"Just try the descriptive, you know, complaint review as in, you know, just what people these days, everyone looks into Google, and that's that's fair.","start":78.155,"end":87.81,"sentiment":"neutral","sentiment_score":0.010739699322730303}],"sentiment":"neutral","sentiment_score":-0.02570327675829713,"num_words":39,"start":51.745,"end":87.81},{"sentences":[{"text":"Basically, we try and, you know, our what about it's like any friends and families looking to get things done at night, we are always there and happy to help.","start":87.81,"end":95.729996,"sentiment":"positive","sentiment_score":0.4162446603178978},{"text":"If anything happens, any any any challenges, feel free to give us a call, and we'll do whatever needed to be done rightfully.","start":95.729996,"end":101.51,"sentiment":"positive","sentiment_score":0.36969736412815424},{"text":"And, hopefully, the inspector's gonna be after.","start":101.855,"end":103.875,"sentiment":"neutral","sentiment_score":0.04530685128910201},{"text":"Right now, everyone's running behind, right, and, hopefully, it's gonna be done very, very soon.","start":105.055,"end":109.535,"sentiment":"neutral","sentiment_score":0.014796672264734904},{"text":"Yeah.","start":109.535,"end":110.035,"sentiment":"neutral","sentiment_score":0.054190974682569504}],"sentiment":"neutral","sentiment_score":0.2839956342389709,"num_words":76,"start":87.81,"end":110.035},{"sentences":[{"text":"No.","start":115.85,"end":116.17,"sentiment":"neutral","sentiment_score":-0.07517651468515396},{"text":"Well, see yeah.","start":116.17,"end":116.97,"sentiment":"neutral","sentiment_score":-0.027827918529510498},{"text":"We we book in.","start":116.97,"end":118.01,"sentiment":"neutral","sentiment_score":0.027266194112598896},{"text":"We basically send all the paperwork.","start":118.01,"end":119.87,"sentiment":"neutral","sentiment_score":0.06196739338338375},{"text":"So now the job is finished, so we're gonna go back, and our back end team will prepare the paperwork and send it off to ESV, which is Electricity Safe Victoria, which is a government body.","start":120.49,"end":129.63,"sentiment":"neutral","sentiment_score":0.06728280703019765}],"sentiment":"neutral","sentiment_score":0.054887798391282556,"num_words":50,"start":115.85,"end":129.63},{"sentences":[{"text":"And once, basically, we submit the paperwork, it's it's we we're sitting at the MRC to, basically, you know, assign an inspector who can come out and do the inspections for your property.","start":129.88501,"end":142.52501,"sentiment":"neutral","sentiment_score":0.051991208202459595},{"text":"So, obviously, because of this current climate, everyone's running behind.","start":142.52501,"end":145.98999,"sentiment":"neutral","sentiment_score":-0.17718354389071464},{"text":"So, hopefully, it's gonna be done within within a couple of weeks.","start":145.98999,"end":148.95,"sentiment":"neutral","sentiment_score":0.012486747776468595},{"text":"Right?","start":148.95,"end":149.19,"sentiment":"neutral","sentiment_score":0.07502488791942596},{"text":"And that's that's where basically, it's a it's a See, is the is the inverter and battery sitting outside your home or inside your home?","start":149.19,"end":171.75,"sentiment":"neutral","sentiment_score":0.05886174054816365}],"sentiment":"neutral","sentiment_score":0.020250417366853835,"num_words":81,"start":129.88501,"end":171.75},{"sentences":[{"text":"Is it excess as in does does someone needs an access to the property?","start":172.23,"end":176.33,"sentiment":"neutral","sentiment_score":-0.09582539820777518},{"text":"As in in terms of if someone has to be there to give them the access.","start":177.03,"end":180.41,"sentiment":"neutral","sentiment_score":-0.09551543812267482},{"text":"Congratulations, man.","start":191.25499,"end":192.45499,"sentiment":"positive","sentiment_score":0.5285406410694122},{"text":"Congratulations.","start":192.45499,"end":192.95499,"sentiment":"positive","sentiment_score":0.4506915807723999},{"text":"Congratulations.","start":193.25499,"end":193.75499,"sentiment":"positive","sentiment_score":0.3621330261230469}],"sentiment":"neutral","sentiment_score":-0.029408726348158193,"num_words":34,"start":172.23,"end":193.75499},{"sentences":[{"text":"See, the the thing is the inspector will definitely send you basically text message or an email not not email so much.","start":195.015,"end":208.25,"sentiment":"neutral","sentiment_score":0.0067011043429374695},{"text":"It's more going to be a text message letting you know that, you know, they they're planning to visit your property.","start":208.25,"end":214.90999,"sentiment":"neutral","sentiment_score":-0.01966358069330454},{"text":"And, basically, with the contact number, whoever would would be assigned to you, and you can yeah.","start":215.43501,"end":222.155,"sentiment":"neutral","sentiment_score":0.02426486791056745},{"text":"Yeah.","start":222.155,"end":222.395,"sentiment":"neutral","sentiment_score":-0.031795427203178406},{"text":"You have a chat with them.","start":222.395,"end":223.515,"sentiment":"neutral","sentiment_score":-0.07532883435487747}],"sentiment":"neutral","sentiment_score":-0.005026516087575635,"num_words":67,"start":195.015,"end":223.515},{"sentences":[{"text":"You yeah.","start":223.515,"end":224.55501,"sentiment":"neutral","sentiment_score":-0.015603841282427311},{"text":"Yeah.","start":224.55501,"end":225.05501,"sentiment":"neutral","sentiment_score":-0.0001703854650259018},{"text":"Well, most likely, you know, they've they definitely will send you a notification before they come out.","start":225.195,"end":231.06,"sentiment":"neutral","sentiment_score":0.006282012033111909},{"text":"And, yeah, give give them a heads up.","start":231.14,"end":233.3,"sentiment":"neutral","sentiment_score":0.02079393295571208},{"text":"Give them a call if if if it falls on the date then when you're getting married.","start":233.3,"end":237.0,"sentiment":"neutral","sentiment_score":-0.0157541345585795}],"sentiment":"neutral","sentiment_score":-0.0005789486070473989,"num_words":45,"start":223.515,"end":237.0},{"sentences":[{"text":"Give them a call straight away and let them know that, hey.","start":237.3,"end":239.3,"sentiment":"neutral","sentiment_score":-0.020586102580030758},{"text":"Probably this day doesn't work.","start":239.3,"end":240.66,"sentiment":"neutral","sentiment_score":-0.19851115942001343},{"text":"Can you come on this particular day?","start":240.66,"end":242.34,"sentiment":"neutral","sentiment_score":-0.036167957953044345},{"text":"So the person's gonna be there for a good half an hour, forty five minutes, man.","start":242.34,"end":245.8,"sentiment":"neutral","sentiment_score":0.027915783692151308},{"text":"Oh, my don't don't don't don't stress yourself out.","start":252.94499,"end":256.145,"sentiment":"neutral","sentiment_score":-0.04977544811036852}],"sentiment":"neutral","sentiment_score":-0.030491657707155968,"num_words":49,"start":237.3,"end":256.145},{"sentences":[{"text":"And more most importantly, don't stress your future wife out.","start":256.145,"end":260.67,"sentiment":"neutral","sentiment_score":-0.0233963331207633},{"text":"Yeah.","start":260.67,"end":261.17,"sentiment":"neutral","sentiment_score":-0.02956535667181015},{"text":"Oh, man.","start":262.27,"end":262.93,"sentiment":"neutral","sentiment_score":-0.08718422800302505},{"text":"Yeah.","start":263.63,"end":264.11002,"sentiment":"neutral","sentiment_score":-0.04701346904039383},{"text":"No.","start":264.11002,"end":264.35,"sentiment":"neutral","sentiment_score":-0.06365098059177399}],"sentiment":"neutral","sentiment_score":-0.036570772901177405,"num_words":15,"start":256.145,"end":264.35},{"sentences":[{"text":"Yeah.","start":264.35,"end":264.67,"sentiment":"neutral","sentiment_score":-0.0029093753546476364},{"text":"Well, absolutely, man.","start":264.67,"end":265.97,"sentiment":"neutral","sentiment_score":0.10455548266569774},{"text":"Dudes are cool.","start":266.03,"end":267.01,"sentiment":"neutral","sentiment_score":0.28435469667116803},{"text":"You know?","start":267.47,"end":268.13,"sentiment":"neutral","sentiment_score":0.05460107885301113},{"text":"Girls take it a little bit more.","start":268.51,"end":270.29,"sentiment":"neutral","sentiment_score":0.03991336987486908}],"sentiment":"neutral","sentiment_score":0.09702605684287846,"num_words":16,"start":264.35,"end":270.29},{"sentences":[{"text":"You know?","start":270.51,"end":270.99,"sentiment":"neutral","sentiment_score":-0.006782972253859043},{"text":"You can't do certain things, right, on this special day?","start":270.99,"end":274.45502,"sentiment":"neutral","sentiment_score":-0.008512185700237752},{"text":"Absolutely not.","start":274.45502,"end":276.855,"sentiment":"neutral","sentiment_score":-0.19099511206150055},{"text":"No, man.","start":276.855,"end":277.335,"sentiment":"neutral","sentiment_score":0.024607904255390167},{"text":"Congratulations, man.","start":277.335,"end":278.375,"sentiment":"neutral","sentiment_score":0.26282528042793274}],"sentiment":"neutral","sentiment_score":0.005232685762974951,"num_words":18,"start":270.51,"end":278.375},{"sentences":[{"text":"Congratulations.","start":278.375,"end":278.875,"sentiment":"positive","sentiment_score":0.3931768238544464},{"text":"Heartiest congratulations, man.","start":279.17502,"end":280.95502,"sentiment":"positive","sentiment_score":0.411006639401118},{"text":"Wishing you all the love and the love for for your future steps, man.","start":281.015,"end":284.795,"sentiment":"positive","sentiment_score":0.42276174468653543},{"text":"See, I I gotta yeah.","start":303.415,"end":304.695,"sentiment":"neutral","sentiment_score":0.02760879211127758},{"text":"I gotta say this.","start":304.695,"end":305.495,"sentiment":"neutral","sentiment_score":-0.005144419614225626}],"sentiment":"neutral","sentiment_score":0.2837899055469919,"num_words":27,"start":278.375,"end":305.495},{"sentences":[{"text":"That's all that comes to thing is warranty, though.","start":305.495,"end":307.675,"sentiment":"neutral","sentiment_score":-0.004823712295749121},{"text":"Oh, well, you see, the the most important thing, you gotta stop looking, man.","start":316.61,"end":321.43,"sentiment":"neutral","sentiment_score":-0.027828909988914217},{"text":"Everyone has it.","start":321.81,"end":323.18997,"sentiment":"neutral","sentiment_score":-0.004910696297883987},{"text":"Yeah.","start":323.9433,"end":324.4433,"sentiment":"neutral","sentiment_score":0.0057801175862550735},{"text":"That's no.","start":325.19666,"end":327.33,"sentiment":"neutral","sentiment_score":-0.0024779001250863084}],"sentiment":"neutral","sentiment_score":-0.015411238691865885,"num_words":29,"start":305.495,"end":327.33},{"sentences":[{"text":"So, yeah, I'll I'll get the boys to send you the invoice.","start":327.33,"end":330.165,"sentiment":"neutral","sentiment_score":0.05603582287828127},{"text":"So, yeah, you'll receive the invoice shortly in your emails or today or tomorrow.","start":330.165,"end":335.145,"sentiment":"neutral","sentiment_score":0.07481224116470132},{"text":"Please process that.","start":335.285,"end":336.245,"sentiment":"neutral","sentiment_score":0.3192896842956543},{"text":"That'll be a great, great help.","start":336.245,"end":338.10498,"sentiment":"positive","sentiment_score":0.821305642525355},{"text":"But, yeah, just keep an eye on your phone and just keep an eye on your text messages.","start":338.485,"end":342.745,"sentiment":"neutral","sentiment_score":0.10161759869919883}],"sentiment":"neutral","sentiment_score":0.17801171576358238,"num_words":53,"start":327.33,"end":342.745},{"sentences":[{"text":"If you receive anything it is roughly around that particular date or closer to that date.","start":342.805,"end":347.27002,"sentiment":"neutral","sentiment_score":0.04511678614653647},{"text":"Just let them know that, hey.","start":347.27002,"end":348.63,"sentiment":"neutral","sentiment_score":0.2349258487423261},{"text":"I would be more than happy if you can come next week sometime rather than this week.","start":348.63,"end":352.81,"sentiment":"positive","sentiment_score":0.39194391492535086},{"text":"And, yeah, they it shouldn't be an issue.","start":353.03,"end":355.03,"sentiment":"neutral","sentiment_score":0.16117121279239655},{"text":"So at least you're communicating with the person who was supposed to come out at your property.","start":355.03,"end":358.97,"sentiment":"neutral","sentiment_score":0.10661746090387597}],"sentiment":"neutral","sentiment_score":0.18588026190991513,"num_words":64,"start":342.805,"end":358.97},{"sentences":[{"text":"Yeah.","start":359.19498,"end":359.51498,"sentiment":"neutral","sentiment_score":0.12798422574996948},{"text":"Yeah.","start":359.51498,"end":359.755,"sentiment":"neutral","sentiment_score":0.14072325825691223},{"text":"Yeah.","start":359.755,"end":360.07498,"sentiment":"neutral","sentiment_score":0.156937837600708},{"text":"Yeah.","start":360.07498,"end":360.235,"sentiment":"neutral","sentiment_score":0.19716790318489075},{"text":"So he he'll be he'll he'll give you some sort of flexibility and let him know that, hey.","start":360.235,"end":364.07498,"sentiment":"positive","sentiment_score":0.34242066989342373}],"sentiment":"neutral","sentiment_score":0.30847205831245944,"num_words":22,"start":359.19498,"end":364.07498},{"sentences":[{"text":"That's the that's the reason.","start":364.07498,"end":365.19498,"sentiment":"positive","sentiment_score":0.3903477847576141},{"text":"So, yeah, it's gonna be super cool.","start":365.19498,"end":366.97498,"sentiment":"positive","sentiment_score":0.6761061974934169},{"text":"Oh, man.","start":368.79498,"end":369.615,"sentiment":"neutral","sentiment_score":0.20436115562915802},{"text":"No worries, man.","start":370.235,"end":371.29498,"sentiment":"neutral","sentiment_score":0.16999906301498413},{"text":"You know?","start":371.435,"end":372.01498,"sentiment":"neutral","sentiment_score":0.12162761762738228}],"sentiment":"positive","sentiment_score":0.41297142325263275,"num_words":19,"start":364.07498,"end":372.01498},{"sentences":[{"text":"Please.","start":377.12997,"end":377.62997,"sentiment":"neutral","sentiment_score":0.10320112109184264},{"text":"Please.","start":377.77,"end":378.09,"sentiment":"neutral","sentiment_score":0.11121967434883118},{"text":"Please.","start":378.09,"end":378.56998,"sentiment":"neutral","sentiment_score":0.15832754969596863},{"text":"It has to be very good.","start":378.56998,"end":379.69,"sentiment":"neutral","sentiment_score":0.26999347656965256},{"text":"It has to be descriptive.","start":379.69,"end":380.75,"sentiment":"neutral","sentiment_score":0.1440340593457222}],"sentiment":"neutral","sentiment_score":0.19377710723451205,"num_words":14,"start":377.12997,"end":380.75},{"sentences":[{"text":"If any mistakes, I'm saying sorry right now.","start":381.05,"end":383.12997,"sentiment":"neutral","sentiment_score":-0.013138183858245611},{"text":"Okay?","start":383.12997,"end":383.62997,"sentiment":"neutral","sentiment_score":0.02085738815367222},{"text":"No.","start":388.895,"end":389.395,"sentiment":"neutral","sentiment_score":0.010882729664444923},{"text":"Alright.","start":392.41498,"end":392.895,"sentiment":"neutral","sentiment_score":0.10742884874343872},{"text":"No worries.","start":392.895,"end":393.555,"sentiment":"neutral","sentiment_score":0.13807132467627525}],"sentiment":"neutral","sentiment_score":0.023862011157549344,"num_words":13,"start":381.05,"end":393.555},{"sentences":[{"text":"Thank you so much, mate.","start":394.41498,"end":395.455,"sentiment":"positive","sentiment_score":0.5471079468727111},{"text":"Pleasure working with you, mate.","start":395.455,"end":396.81497,"sentiment":"neutral","sentiment_score":0.32187592387199404},{"text":"Thank you.","start":396.81497,"end":397.375,"sentiment":"positive","sentiment_score":0.7682835459709167},{"text":"Thank you.","start":397.375,"end":398.03497,"sentiment":"positive","sentiment_score":0.7518377900123596},{"text":"Cheers, mate.","start":398.57498,"end":399.215,"sentiment":"positive","sentiment_score":0.5097998678684235}],"sentiment":"positive","sentiment_score":0.5252976100891829,"num_words":16,"start":394.41498,"end":399.215},{"sentences":[{"text":"Have a good one.","start":399.215,"end":399.935,"sentiment":"positive","sentiment_score":0.6470599323511124},{"text":"Bye bye.","start":399.935,"end":400.53595,"sentiment":"neutral","sentiment_score":0.07668681442737577}],"sentiment":"positive","sentiment_score":0.4569355597098668,"num_words":6,"start":399.215,"end":400.53595}]}}]},{"alternatives":[{"transcript":"Hey, mate. It's, Wayne. I got your missed call. Yeah. Good. Yourself? That's fine. Yeah. No. Fantastic, mate. Your your your team's very professional, easy going, and respectful. So I'm pretty happy about that. Okay. Sure. Yep. Yep. Oh, mate. Mate, look, I'll be honest with you. I was definitely gonna give you one anyway. So I'm but look. I mean, you know, something as it's it's a pretty decent sized investment. Right? So I'm pretty happy that it's gone the way it has. I'll definitely give you a review. Is there anything no. Yeah. Not nothing really comes to mind, mate. Oh, absolutely. Yep. Yeah. For sure. Yeah. Gotcha. Yep. And and and with the inspection, is that something you guys book in, or is it they just arrive when they can? Yep. Mhmm. Yep. Yeah. Fantastic. I mean yeah. No. That's great. That I I think there was just one one request I had, and it was that if you had I don't know. I don't know if you got power over it as if the inspector doesn't come on next Friday. It is yeah. No. It's no. It it's no. It's it's more about we I'm I'm I'm actually having my wedding in my backyard on that day. So I'd rather I'd rather not not have it on that day at all. That's all. No. Thank you, mate. Okay. Mhmm. Okay. Yeah. So I'll I'll have a chat with them if if the date doesn't work. Mhmm. Yep. Sure. Yep. Yep. Sure thing. Yeah. Yeah. Easy. It's not yeah. Look. I I get that. Yeah. It's not long. It's just it's probably gonna be a bit hectic day as it is. So yeah. Well, that's it. That does that's my main concern. It's not even me. Yeah. Yeah. That's it, mate. That's a big no no. Alright. Look. Thank you. Thank you. Yes. Yes. I appreciate it. And, you know, hopefully, the the the the soul will last as long, right, as as my marriage. No. It'll be fine. It'll be fine, mate. Alright. Wonderful. So I've I've got an outstanding payment to do. Yeah. Look, you you you don't know what happens nowadays, you know? It's it's drama everywhere you look. No. It's good. You gotta start looking. That's it. That's it. Alright. Yep. Yep. Mhmm. Yes. Yep. Yeah. Yep. He's actually doing it. Yeah. Fantastic. Good stuff. Alright. No. I really appreciate it, mate. Thank you. I will yeah. I'll I'll give you up a review for you shortly. Yeah. Yeah. Yeah. Yeah. You got you you come back at it. No. No. No. That's fine, mate. That's fine. No. Don't don't worry about it. I I'll I'll I'll I'll do it justice for sure. You you guys have been wonderful. Alright. Yep. Likewise. Thank you. See you. 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mate. It's, Wayne. I got your missed call. Yeah. Good.\n\nYourself? That's fine. Yeah. No. Fantastic, mate.\n\nYour your your team's very professional, easy going, and respectful. So I'm pretty happy about that. Okay. Sure. Yep.\n\nYep. Oh, mate. Mate, look, I'll be honest with you. I was definitely gonna give you one anyway. So I'm but look.\n\nI mean, you know, something as it's it's a pretty decent sized investment. Right? So I'm pretty happy that it's gone the way it has. I'll definitely give you a review. Is there anything no.\n\nYeah. Not nothing really comes to mind, mate. Oh, absolutely. Yep. Yeah.\n\nFor sure. Yeah. Gotcha. Yep. And and and with the inspection, is that something you guys book in, or is it they just arrive when they can?\n\nYep. Mhmm. Yep. Yeah. Fantastic.\n\nI mean yeah. No. That's great. That I I think there was just one one request I had, and it was that if you had I don't know. I don't know if you got power over it as if the inspector doesn't come on next Friday.\n\nIt is yeah. No. It's no. It it's no. It's it's more about we I'm I'm I'm actually having my wedding in my backyard on that day.\n\nSo I'd rather I'd rather not not have it on that day at all. That's all. No. Thank you, mate. Okay.\n\nMhmm. Okay. Yeah. So I'll I'll have a chat with them if if the date doesn't work. Mhmm.\n\nYep. Sure. Yep. Yep. Sure thing.\n\nYeah. Yeah. Easy. It's not yeah. Look.\n\nI I get that. Yeah. It's not long. It's just it's probably gonna be a bit hectic day as it is. So yeah.\n\nWell, that's it. That does that's my main concern. It's not even me. Yeah. Yeah.\n\nThat's it, mate. That's a big no no. Alright. Look. Thank you.\n\nThank you. Yes. Yes. I appreciate it. And, you know, hopefully, the the the the soul will last as long, right, as as my marriage.\n\nNo. It'll be fine. It'll be fine, mate. Alright. Wonderful.\n\nSo I've I've got an outstanding payment to do. Yeah. Look, you you you don't know what happens nowadays, you know? It's it's drama everywhere you look. No.\n\nIt's good. You gotta start looking. That's it. That's it. Alright.\n\nYep. Yep. Mhmm. Yes. Yep.\n\nYeah. Yep. He's actually doing it. Yeah. Fantastic.\n\nGood stuff. Alright. No. I really appreciate it, mate. Thank you.\n\nI will yeah. I'll I'll give you up a review for you shortly. Yeah. Yeah. Yeah.\n\nYeah. You got you you come back at it. No. No. No.\n\nThat's fine, mate. That's fine. No. Don't don't worry about it. I I'll I'll I'll I'll do it justice for sure.\n\nYou you guys have been wonderful. Alright. Yep. Likewise. Thank you.\n\nSee you. Bye.","paragraphs":[{"sentences":[{"text":"Hey, mate.","start":2.8799999,"end":3.52,"sentiment":"neutral","sentiment_score":0.06883684359490871},{"text":"It's, Wayne.","start":3.52,"end":4.4,"sentiment":"neutral","sentiment_score":0.06575386226177216},{"text":"I got your missed call.","start":4.4,"end":5.62,"sentiment":"neutral","sentiment_score":0.07109189629554749},{"text":"Yeah.","start":7.6,"end":7.9199996,"sentiment":"neutral","sentiment_score":0.20017075538635257},{"text":"Good.","start":7.9199996,"end":8.32,"sentiment":"positive","sentiment_score":0.4163927137851715}],"sentiment":"neutral","sentiment_score":0.11283676021478393,"num_words":11,"start":2.8799999,"end":8.32},{"sentences":[{"text":"Yourself?","start":8.32,"end":8.82,"sentiment":"neutral","sentiment_score":0.24624109268188477},{"text":"That's 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yeah.","start":150.89,"end":151.85,"sentiment":"neutral","sentiment_score":0.11120660106341045},{"text":"No.","start":151.85,"end":152.09,"sentiment":"neutral","sentiment_score":-0.0283481664955616},{"text":"That's great.","start":152.09,"end":152.49,"sentiment":"neutral","sentiment_score":0.1809166893362999},{"text":"That I I think there was just one one request I had, and it was that if you had I don't know.","start":152.49,"end":157.755,"sentiment":"neutral","sentiment_score":-0.10040779936720025},{"text":"I don't know if you got power over it as if the inspector doesn't come on next Friday.","start":157.755,"end":162.335,"sentiment":"neutral","sentiment_score":-0.2576423188050588}],"sentiment":"neutral","sentiment_score":-0.13433539802613464,"num_words":46,"start":150.89,"end":162.335},{"sentences":[{"text":"It is yeah.","start":172.51999,"end":177.31999,"sentiment":"neutral","sentiment_score":-0.061101033041874565},{"text":"No.","start":177.31999,"end":177.64,"sentiment":"neutral","sentiment_score":-0.1130499541759491},{"text":"It's no.","start":177.64,"end":178.68,"sentiment":"neutral","sentiment_score":-0.10343360528349876},{"text":"It it's no.","start":178.68,"end":180.76,"sentiment":"neutral","sentiment_score":-0.1351343815525373},{"text":"It's it's more about we I'm I'm I'm actually having my wedding in my backyard on that day.","start":180.76,"end":186.945,"sentiment":"neutral","sentiment_score":-0.15588181300295723}],"sentiment":"neutral","sentiment_score":-0.1375739275029412,"num_words":27,"start":172.51999,"end":186.945},{"sentences":[{"text":"So I'd rather I'd rather not not have it on that day at all.","start":186.945,"end":189.905,"sentiment":"neutral","sentiment_score":-0.2784741925341742},{"text":"That's all.","start":189.905,"end":190.645,"sentiment":"neutral","sentiment_score":0.05714211147278547},{"text":"No.","start":192.625,"end":192.945,"sentiment":"neutral","sentiment_score":0.19926106929779053},{"text":"Thank you, mate.","start":192.945,"end":193.845,"sentiment":"positive","sentiment_score":0.35445012152194977},{"text":"Okay.","start":200.75,"end":201.25,"sentiment":"neutral","sentiment_score":-0.01554170809686184}],"sentiment":"neutral","sentiment_score":-0.12082308317933764,"num_words":21,"start":186.945,"end":201.25},{"sentences":[{"text":"Mhmm.","start":210.27,"end":210.77,"sentiment":"neutral","sentiment_score":-0.029966294765472412},{"text":"Okay.","start":215.23,"end":215.73,"sentiment":"neutral","sentiment_score":0.014360266737639904},{"text":"Yeah.","start":219.865,"end":220.10501,"sentiment":"neutral","sentiment_score":0.03235910087823868},{"text":"So I'll I'll have a chat with them if if the date doesn't work.","start":220.10501,"end":223.80501,"sentiment":"neutral","sentiment_score":-0.008661388685660703},{"text":"Mhmm.","start":224.505,"end":225.005,"sentiment":"neutral","sentiment_score":-0.007574592251330614}],"sentiment":"neutral","sentiment_score":-0.006226720055565238,"num_words":18,"start":210.27,"end":225.005},{"sentences":[{"text":"Yep.","start":230.425,"end":230.925,"sentiment":"neutral","sentiment_score":0.004329455550760031},{"text":"Sure.","start":231.225,"end":231.725,"sentiment":"neutral","sentiment_score":0.02305489592254162},{"text":"Yep.","start":241.92,"end":242.0,"sentiment":"neutral","sentiment_score":-0.01990353688597679},{"text":"Yep.","start":242.0,"end":242.48,"sentiment":"neutral","sentiment_score":-0.0001966065465239808},{"text":"Sure thing.","start":242.48,"end":243.22,"sentiment":"neutral","sentiment_score":0.01169915497303009}],"sentiment":"neutral","sentiment_score":0.0051137529978101766,"num_words":6,"start":230.425,"end":243.22},{"sentences":[{"text":"Yeah.","start":246.36499,"end":246.605,"sentiment":"neutral","sentiment_score":0.04340125620365143},{"text":"Yeah.","start":246.605,"end":246.92499,"sentiment":"neutral","sentiment_score":0.0706254094839096},{"text":"Easy.","start":246.92499,"end":247.245,"sentiment":"neutral","sentiment_score":0.04134107381105423},{"text":"It's not yeah.","start":247.245,"end":247.965,"sentiment":"neutral","sentiment_score":-0.06463230525453885},{"text":"Look.","start":247.965,"end":248.28499,"sentiment":"neutral","sentiment_score":-0.02968732826411724}],"sentiment":"neutral","sentiment_score":-0.009745214932731219,"num_words":7,"start":246.36499,"end":248.28499},{"sentences":[{"text":"I I get that.","start":248.28499,"end":248.92499,"sentiment":"neutral","sentiment_score":-0.008095586206763983},{"text":"Yeah.","start":248.92499,"end":249.08499,"sentiment":"neutral","sentiment_score":-0.047059353440999985},{"text":"It's not long.","start":249.08499,"end":249.905,"sentiment":"neutral","sentiment_score":-0.10113339126110077},{"text":"It's just it's probably gonna be a bit hectic day as it is.","start":250.045,"end":252.765,"sentiment":"neutral","sentiment_score":-0.12295116484165192},{"text":"So yeah.","start":252.765,"end":254.06499,"sentiment":"neutral","sentiment_score":-0.042183796875178814}],"sentiment":"neutral","sentiment_score":-0.08980759168448656,"num_words":23,"start":248.28499,"end":254.06499},{"sentences":[{"text":"Well, that's it.","start":259.50998,"end":260.65,"sentiment":"neutral","sentiment_score":-0.03978523674110571},{"text":"That does that's my main concern.","start":260.94998,"end":262.55,"sentiment":"neutral","sentiment_score":-0.048916500682632126},{"text":"It's not even me.","start":262.55,"end":263.61,"sentiment":"neutral","sentiment_score":-0.11997103504836559},{"text":"Yeah.","start":263.91,"end":264.41,"sentiment":"neutral","sentiment_score":-0.03741781413555145},{"text":"Yeah.","start":272.525,"end":272.76498,"sentiment":"neutral","sentiment_score":0.012831390835344791}],"sentiment":"neutral","sentiment_score":-0.06115501852085193,"num_words":15,"start":259.50998,"end":272.76498},{"sentences":[{"text":"That's it, mate.","start":272.76498,"end":273.645,"sentiment":"neutral","sentiment_score":0.05156932709117731},{"text":"That's a big no no.","start":273.645,"end":274.865,"sentiment":"neutral","sentiment_score":-0.057184679061174394},{"text":"Alright.","start":276.525,"end":276.925,"sentiment":"neutral","sentiment_score":-0.015084314160048962},{"text":"Look.","start":276.925,"end":277.425,"sentiment":"neutral","sentiment_score":0.02636190876364708},{"text":"Thank you.","start":278.685,"end":279.16498,"sentiment":"positive","sentiment_score":0.38321520388126373}],"sentiment":"neutral","sentiment_score":0.0538743823611488,"num_words":12,"start":272.76498,"end":279.16498},{"sentences":[{"text":"Thank you.","start":279.16498,"end":279.985,"sentiment":"positive","sentiment_score":0.3975146859884262},{"text":"Yes.","start":283.005,"end":283.505,"sentiment":"neutral","sentiment_score":0.2875942587852478},{"text":"Yes.","start":285.22,"end":285.30002,"sentiment":"positive","sentiment_score":0.3603197932243347},{"text":"I appreciate it.","start":285.30002,"end":286.76,"sentiment":"positive","sentiment_score":0.48239897688229877},{"text":"And, you know, hopefully, the the the the soul will last as long, right, as as my marriage.","start":286.82,"end":293.62,"sentiment":"positive","sentiment_score":0.42877713673644596}],"sentiment":"positive","sentiment_score":0.42432515263557435,"num_words":25,"start":279.16498,"end":293.62},{"sentences":[{"text":"No.","start":293.62,"end":293.86002,"sentiment":"neutral","sentiment_score":-0.055549025535583496},{"text":"It'll be fine.","start":293.86002,"end":294.68,"sentiment":"neutral","sentiment_score":-0.021918683002392452},{"text":"It'll be fine, mate.","start":295.86002,"end":297.08002,"sentiment":"neutral","sentiment_score":0.10681266523897648},{"text":"Alright.","start":299.35498,"end":299.595,"sentiment":"neutral","sentiment_score":0.2123741954565048},{"text":"Wonderful.","start":299.595,"end":300.095,"sentiment":"neutral","sentiment_score":0.3192390203475952}],"sentiment":"neutral","sentiment_score":0.0837558802217245,"num_words":10,"start":293.62,"end":300.095},{"sentences":[{"text":"So I've I've got an outstanding payment to do.","start":300.555,"end":304.01498,"sentiment":"neutral","sentiment_score":0.11179956793785095},{"text":"Yeah.","start":307.75497,"end":308.25497,"sentiment":"neutral","sentiment_score":-0.02931968867778778},{"text":"Look, you you you don't know what happens nowadays, you know?","start":310.57,"end":313.71,"sentiment":"neutral","sentiment_score":-0.0771730135787617},{"text":"It's it's drama everywhere you look.","start":313.77,"end":315.79,"sentiment":"neutral","sentiment_score":-0.14888320242365202},{"text":"No.","start":317.45,"end":317.69,"sentiment":"neutral","sentiment_score":-0.07028231024742126}],"sentiment":"neutral","sentiment_score":-0.02984315183545862,"num_words":28,"start":300.555,"end":317.69},{"sentences":[{"text":"It's good.","start":317.69,"end":318.43,"sentiment":"neutral","sentiment_score":-0.009745948016643524},{"text":"You gotta start looking.","start":321.21,"end":322.25,"sentiment":"neutral","sentiment_score":-0.030840556602925062},{"text":"That's it.","start":322.25,"end":322.875,"sentiment":"neutral","sentiment_score":-0.0076467753387987605},{"text":"That's it.","start":324.235,"end":325.055,"sentiment":"neutral","sentiment_score":0.0009122295305132866},{"text":"Alright.","start":326.555,"end":327.055,"sentiment":"neutral","sentiment_score":0.02508041076362133}],"sentiment":"neutral","sentiment_score":-0.011931163936176083,"num_words":11,"start":317.69,"end":327.055},{"sentences":[{"text":"Yep.","start":333.345,"end":333.595,"sentiment":"neutral","sentiment_score":0.08326080441474915},{"text":"Yep.","start":333.595,"end":334.095,"sentiment":"neutral","sentiment_score":0.08007270842790604},{"text":"Mhmm.","start":335.515,"end":336.015,"sentiment":"neutral","sentiment_score":0.1960713267326355},{"text":"Yes.","start":338.37,"end":338.87,"sentiment":"neutral","sentiment_score":0.26025187969207764},{"text":"Yep.","start":343.09,"end":343.59,"sentiment":"neutral","sentiment_score":0.03630809485912323}],"sentiment":"neutral","sentiment_score":0.1311929628252983,"num_words":5,"start":333.345,"end":343.59},{"sentences":[{"text":"Yeah.","start":347.41,"end":347.91,"sentiment":"neutral","sentiment_score":0.16044965386390686},{"text":"Yep.","start":352.79498,"end":353.29498,"sentiment":"neutral","sentiment_score":0.1554846316576004},{"text":"He's actually doing it.","start":357.835,"end":358.875,"sentiment":"neutral","sentiment_score":0.05251868534833193},{"text":"Yeah.","start":358.875,"end":359.375,"sentiment":"neutral","sentiment_score":0.12088018655776978},{"text":"Fantastic.","start":363.03497,"end":363.53497,"sentiment":"positive","sentiment_score":0.554160475730896}],"sentiment":"neutral","sentiment_score":0.1501312111504376,"num_words":8,"start":347.41,"end":363.53497},{"sentences":[{"text":"Good stuff.","start":367.08002,"end":367.72,"sentiment":"positive","sentiment_score":0.5617138743400574},{"text":"Alright.","start":367.72,"end":368.12,"sentiment":"neutral","sentiment_score":0.1632603108882904},{"text":"No.","start":368.12,"end":368.28,"sentiment":"neutral","sentiment_score":0.07508815824985504},{"text":"I really appreciate it, mate.","start":368.28,"end":369.74,"sentiment":"neutral","sentiment_score":0.13925661891698837},{"text":"Thank you.","start":371.08002,"end":371.64,"sentiment":"neutral","sentiment_score":0.28782346844673157}],"sentiment":"neutral","sentiment_score":0.23942784084515137,"num_words":11,"start":367.08002,"end":371.64},{"sentences":[{"text":"I will yeah.","start":371.64,"end":372.36002,"sentiment":"neutral","sentiment_score":0.1427432745695114},{"text":"I'll I'll give you up a review for you shortly.","start":372.36002,"end":375.74,"sentiment":"neutral","sentiment_score":0.13308835923671722},{"text":"Yeah.","start":383.615,"end":383.855,"sentiment":"neutral","sentiment_score":0.030703235417604446},{"text":"Yeah.","start":383.855,"end":383.935,"sentiment":"neutral","sentiment_score":0.044112466275691986},{"text":"Yeah.","start":383.935,"end":384.01498,"sentiment":"neutral","sentiment_score":0.052369434386491776}],"sentiment":"neutral","sentiment_score":0.11789365950971842,"num_words":16,"start":371.64,"end":384.01498},{"sentences":[{"text":"Yeah.","start":384.01498,"end":384.255,"sentiment":"neutral","sentiment_score":0.06328998506069183},{"text":"You got you you come back at it.","start":384.255,"end":385.615,"sentiment":"neutral","sentiment_score":0.06027909368276596},{"text":"No.","start":385.615,"end":385.855,"sentiment":"neutral","sentiment_score":-0.013818074017763138},{"text":"No.","start":385.855,"end":385.935,"sentiment":"neutral","sentiment_score":-0.016156986355781555},{"text":"No.","start":385.935,"end":386.095,"sentiment":"neutral","sentiment_score":0.0004182141274213791}],"sentiment":"neutral","sentiment_score":0.04299715735639135,"num_words":12,"start":384.01498,"end":386.095},{"sentences":[{"text":"That's fine, mate.","start":386.095,"end":386.895,"sentiment":"neutral","sentiment_score":0.09398189932107925},{"text":"That's fine.","start":386.895,"end":387.635,"sentiment":"neutral","sentiment_score":0.09757401049137115},{"text":"No.","start":387.935,"end":388.335,"sentiment":"neutral","sentiment_score":0.023054931312799457},{"text":"Don't don't worry about it.","start":388.335,"end":389.375,"sentiment":"neutral","sentiment_score":0.018733251839876175},{"text":"I I'll I'll I'll I'll do it justice for sure.","start":389.375,"end":391.875,"sentiment":"neutral","sentiment_score":0.13087655380368232}],"sentiment":"neutral","sentiment_score":0.09059906892833255,"num_words":21,"start":386.095,"end":391.875},{"sentences":[{"text":"You you guys have been wonderful.","start":391.935,"end":393.555,"sentiment":"neutral","sentiment_score":0.15026022059222063},{"text":"Alright.","start":395.61096,"end":396.11096,"sentiment":"neutral","sentiment_score":0.269866943359375},{"text":"Yep.","start":396.81094,"end":397.31094,"sentiment":"neutral","sentiment_score":0.09168806672096252},{"text":"Likewise.","start":397.37094,"end":397.85095,"sentiment":"positive","sentiment_score":0.44257983565330505},{"text":"Thank you.","start":397.85095,"end":398.33093,"sentiment":"positive","sentiment_score":0.750234454870224}],"sentiment":"neutral","sentiment_score":0.2914695526388558,"num_words":11,"start":391.935,"end":398.33093},{"sentences":[{"text":"See you.","start":398.33093,"end":398.81094,"sentiment":"positive","sentiment_score":0.6477080881595612},{"text":"Bye.","start":398.81094,"end":399.31094,"sentiment":"positive","sentiment_score":0.4454498887062073}],"sentiment":"positive","sentiment_score":0.5802886883417765,"num_words":3,"start":398.33093,"end":399.31094}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hello, Spats.\n\nChannel 1: Hey, mate. It's, Wayne. I got your missed call.\n\nChannel 0: Hi, Wayne. How are you?\n\nChannel 1: Yeah. Good. Yourself?\n\nChannel 0: Very good. Thanks. How did the\n\nChannel 1: That's\n\nChannel 0: call\n\nChannel 1: fine.\n\nChannel 0: go?\n\nChannel 1: Yeah. No. Fantastic, mate. Your your your team's very professional, easy going, and respectful. So I'm pretty happy about that.\n\nChannel 0: Oh, man. Honestly, that's that's I told you the most important thing for us was, like, getting the things right away done. Now just to give you a heads up, the pickup driver, the rubbish pickup driver is on its way. He's gonna be there in the next twenty minutes or so twenty minutes or thirty minutes. Within\n\nChannel 1: Okay.\n\nChannel 0: thirty\n\nChannel 1: Sure.\n\nChannel 0: minutes, he's gonna be there to pick\n\nChannel 1: Yep.\n\nChannel 0: up all the rubbish. The one favor\n\nChannel 1: Yep.\n\nChannel 0: I need from you. The only one favor. I need you or I need you to give us a review on Google Maps. Sorry. It's a it's a mafia.\n\nWe can't we\n\nChannel 1: Oh,\n\nChannel 0: can't\n\nChannel 1: mate.\n\nChannel 0: we can't, basically.\n\nChannel 1: Mate, look, I'll be honest with you. I was definitely gonna give you one anyway. So I'm but look. I mean, you know, something as it's it's a pretty decent sized investment. Right?\n\nSo I'm pretty happy\n\nChannel 0: Yeah.\n\nChannel 1: that it's gone the way it has. I'll\n\nChannel 0: Yeah.\n\nChannel 1: definitely give you a review. Is there anything no. Yeah. Not nothing really comes to mind, mate.\n\nChannel 0: Just try the descriptive, you know, complaint review as in, you know, just what people these days, everyone looks into Google, and that's\n\nChannel 1: Oh,\n\nChannel 0: that's\n\nChannel 1: absolutely.\n\nChannel 0: fair. Basically, we try and, you know, our what about it's like any friends and families looking to get things done at night, we are always there\n\nChannel 1: Yep.\n\nChannel 0: and happy to help. If anything happens, any any any challenges, feel free to give us a call, and we'll do whatever needed to be done rightfully. And,\n\nChannel 1: Yeah.\n\nChannel 0: hopefully,\n\nChannel 1: For\n\nChannel 0: the inspector's\n\nChannel 1: sure.\n\nChannel 0: gonna be after. Right now, everyone's running behind, right, and,\n\nChannel 1: Yeah.\n\nChannel 0: hopefully,\n\nChannel 1: Gotcha.\n\nChannel 0: it's gonna be done very, very soon.\n\nChannel 1: Yep.\n\nChannel 0: Yeah.\n\nChannel 1: And and and with the inspection, is that something you guys book in, or is it they just arrive when they can?\n\nChannel 0: No. Well, see yeah. We we book in. We basically send all the paperwork. So now the job is finished, so we're gonna go back, and our back end team will prepare the paperwork and send it off to ESV, which is Electricity\n\nChannel 1: Yep.\n\nChannel 0: Safe Victoria,\n\nChannel 1: Mhmm.\n\nChannel 0: which is a government body. And once, basically, we submit the paperwork, it's it's we we're sitting at the MRC to, basically, you know, assign an inspector who\n\nChannel 1: Yep.\n\nChannel 0: can come out and do the inspections for your property. So, obviously, because of this current climate, everyone's running behind. So, hopefully, it's gonna be done within within a couple of weeks. Right? And\n\nChannel 1: Yeah.\n\nChannel 0: that's that's\n\nChannel 1: Fantastic.\n\nChannel 0: where basically,\n\nChannel 1: I\n\nChannel 0: it's\n\nChannel 1: mean\n\nChannel 0: a it's a\n\nChannel 1: yeah. No. That's great. That I I think there was just one one request I had, and it was that if you had I don't know. I don't know if you got power over it as if the inspector doesn't come on next Friday.\n\nChannel 0: See, is the is the inverter and battery sitting outside your home or inside your home? Is it\n\nChannel 1: It is\n\nChannel 0: excess as in does does someone needs an access to the property?\n\nChannel 1: yeah.\n\nChannel 0: As in\n\nChannel 1: No.\n\nChannel 0: in terms\n\nChannel 1: It's\n\nChannel 0: of if someone\n\nChannel 1: no.\n\nChannel 0: has to\n\nChannel 1: It\n\nChannel 0: be there to give\n\nChannel 1: it's\n\nChannel 0: them the access.\n\nChannel 1: no. It's it's more about we I'm I'm I'm actually having my wedding in my backyard on that day. So I'd rather I'd rather not not have it on that day at all. That's all.\n\nChannel 0: Congratulations, man. Congratulations.\n\nChannel 1: No. Thank you,\n\nChannel 0: Congratulations.\n\nChannel 1: mate.\n\nChannel 0: See, the the thing is the inspector will definitely send you\n\nChannel 1: Okay.\n\nChannel 0: basically text message or an email not not email so much. It's more going to be a text message\n\nChannel 1: Mhmm.\n\nChannel 0: letting you know that, you know, they they're planning to visit your property.\n\nChannel 1: Okay.\n\nChannel 0: And, basically, with the contact number, whoever would would be assigned to you,\n\nChannel 1: Yeah. So I'll\n\nChannel 0: and\n\nChannel 1: I'll have\n\nChannel 0: you\n\nChannel 1: a chat\n\nChannel 0: can\n\nChannel 1: with them if\n\nChannel 0: yeah. Yeah. You\n\nChannel 1: if\n\nChannel 0: have\n\nChannel 1: the date\n\nChannel 0: a chat\n\nChannel 1: doesn't\n\nChannel 0: with them.\n\nChannel 1: work.\n\nChannel 0: You yeah.\n\nChannel 1: Mhmm.\n\nChannel 0: Yeah. Well, most likely, you know, they've they definitely will send you a notification before they\n\nChannel 1: Yep.\n\nChannel 0: come out. And,\n\nChannel 1: Sure.\n\nChannel 0: yeah, give give them a heads up. Give them a call if if if it falls on the date then when you're getting married. Give them a call straight away and let them know that, hey. Probably this day doesn't work. Can you come on this particular\n\nChannel 1: Yep.\n\nChannel 0: day?\n\nChannel 1: Yep.\n\nChannel 0: So\n\nChannel 1: Sure\n\nChannel 0: the person's\n\nChannel 1: thing.\n\nChannel 0: gonna be there for a good half an hour, forty five minutes, man.\n\nChannel 1: Yeah. Yeah. Easy. It's not yeah. Look.\n\nI I get that. Yeah. It's not long. It's just it's probably gonna be a bit hectic day as it is. So\n\nChannel 0: Oh, my\n\nChannel 1: yeah.\n\nChannel 0: don't don't don't don't stress yourself out. And more most importantly, don't stress your future wife\n\nChannel 1: Well, that's it.\n\nChannel 0: out. Yeah.\n\nChannel 1: That does that's my main concern.\n\nChannel 0: Oh, man.\n\nChannel 1: It's not even me.\n\nChannel 0: Yeah.\n\nChannel 1: Yeah.\n\nChannel 0: No. Yeah. Well, absolutely, man. Dudes are cool. You know?\n\nGirls take it a little bit more. You know? You can't do certain things, right,\n\nChannel 1: Yeah. That's it, mate.\n\nChannel 0: on this\n\nChannel 1: That's\n\nChannel 0: special\n\nChannel 1: a big\n\nChannel 0: day?\n\nChannel 1: no no.\n\nChannel 0: Absolutely not.\n\nChannel 1: Alright.\n\nChannel 0: No,\n\nChannel 1: Look.\n\nChannel 0: man. Congratulations, man. Congratulations.\n\nChannel 1: Thank you. Thank\n\nChannel 0: Heartiest\n\nChannel 1: you.\n\nChannel 0: congratulations, man. Wishing you all the love and the love for\n\nChannel 1: Yes.\n\nChannel 0: for your future steps, man.\n\nChannel 1: Yes. I appreciate it. And, you know, hopefully, the the the the soul will last as long, right, as as my marriage. No. It'll be fine.\n\nIt'll be fine, mate. Alright. Wonderful. So I've I've got an outstanding payment to\n\nChannel 0: See, I\n\nChannel 1: do.\n\nChannel 0: I gotta yeah. I gotta say this. That's all that comes to thing is warranty, though.\n\nChannel 1: Yeah. Look, you you you don't know what happens nowadays, you know? It's it's drama everywhere you look.\n\nChannel 0: Oh, well, you\n\nChannel 1: No. It's\n\nChannel 0: see,\n\nChannel 1: good.\n\nChannel 0: the the most important thing, you gotta stop looking, man.\n\nChannel 1: You gotta start\n\nChannel 0: Everyone\n\nChannel 1: looking. That's\n\nChannel 0: has\n\nChannel 1: it.\n\nChannel 0: it. Yeah.\n\nChannel 1: That's it.\n\nChannel 0: That's\n\nChannel 1: Alright.\n\nChannel 0: no. So, yeah, I'll I'll get the boys to send you the invoice. So, yeah, you'll receive the invoice shortly in your emails\n\nChannel 1: Yep. Yep.\n\nChannel 0: or today or tomorrow. Please\n\nChannel 1: Mhmm.\n\nChannel 0: process that. That'll be a great, great help.\n\nChannel 1: Yes.\n\nChannel 0: But, yeah, just keep an eye on your phone and just keep an eye on your text messages. If you receive\n\nChannel 1: Yep.\n\nChannel 0: anything it is roughly around that particular date or closer to that date. Just\n\nChannel 1: Yeah.\n\nChannel 0: let them know that, hey. I would be more than happy if you can come next week sometime rather than this week.\n\nChannel 1: Yep.\n\nChannel 0: And, yeah, they it shouldn't be an issue. So at least you're communicating with the person who was supposed to come\n\nChannel 1: He's\n\nChannel 0: out\n\nChannel 1: actually\n\nChannel 0: at your property.\n\nChannel 1: doing it. Yeah.\n\nChannel 0: Yeah. Yeah. Yeah. Yeah. So he he'll be he'll he'll give you some sort of flexibility and let\n\nChannel 1: Fantastic.\n\nChannel 0: him know that, hey. That's the that's the reason. So, yeah, it's gonna be super cool.\n\nChannel 1: Good stuff. Alright. No. I really appreciate\n\nChannel 0: Oh,\n\nChannel 1: it,\n\nChannel 0: man.\n\nChannel 1: mate.\n\nChannel 0: No worries, man.\n\nChannel 1: Thank you.\n\nChannel 0: You know?\n\nChannel 1: I will yeah. I'll I'll give you up a review for you shortly.\n\nChannel 0: Please. Please. Please. It has to be very good. It has to be descriptive.\n\nIf any mistakes, I'm saying sorry right now. Okay?\n\nChannel 1: Yeah. Yeah. Yeah. Yeah. You got you you come back at it.\n\nNo. No. No. That's fine, mate. That's fine.\n\nNo. Don't don't worry about\n\nChannel 0: No.\n\nChannel 1: it. I I'll I'll I'll I'll do it justice for sure. You you\n\nChannel 0: Alright.\n\nChannel 1: guys have been\n\nChannel 0: No\n\nChannel 1: wonderful.\n\nChannel 0: worries. Thank you so much, mate. Pleasure\n\nChannel 1: Alright.\n\nChannel 0: working with you, mate.\n\nChannel 1: Yep.\n\nChannel 0: Thank you.\n\nChannel 1: Likewise.\n\nChannel 0: Thank you.\n\nChannel 1: Thank you. See you.\n\nChannel 0: Cheers,\n\nChannel 1: Bye.\n\nChannel 0: mate. Have a good one. 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The representative also informed Wayne about a scheduled inspection and that inspector will send a text or email with updates. The customer was concerned about the wedding and busy schedules, but the representative reassured them that the inspector will be there soon and that the customer's upcoming wedding should not be rushed. The customer and agent discussed the busy day, but agreed to stay updated on their phone and text messages."},"intents":{"segments":[{"text":"I need you or I need you to give us a review on Google Maps. Sorry.","start_word":134,"end_word":149,"intents":[{"intent":"Request google map review","confidence_score":0.00003843328}]},{"text":"And and and with the inspection, is that something you guys book in, or is it they just arrive when they can?","start_word":338,"end_word":359,"intents":[{"intent":"Schedule inspections","confidence_score":0.15397452}]},{"text":"letting you know that, you know, they they're planning to visit your property. Okay.","start_word":655,"end_word":668,"intents":[{"intent":"Schedule visit","confidence_score":0.23470339}]},{"text":"That does that's my main concern. Oh, man.","start_word":853,"end_word":860,"intents":[{"intent":"Expressing concern","confidence_score":0.023788795}]},{"text":"Thank you. Thank Heartiest you. congratulations, man. Wishing you all the love and the love for Yes.","start_word":914,"end_word":930,"intents":[{"intent":"Expressing appreciation","confidence_score":0.20163132}]},{"text":"congratulations, man. Wishing you all the love and the love for Yes.","start_word":919,"end_word":930,"intents":[{"intent":"Wishing good luck","confidence_score":0.05031187}]},{"text":"And, you know, hopefully, the the the the soul will last as long, right, as as my marriage. No.","start_word":940,"end_word":958,"intents":[{"intent":"Helping in preparing for marriage","confidence_score":6.9403825e-8}]},{"text":"So, yeah, I'll I'll get the boys to send you the invoice.","start_word":1045,"end_word":1056,"intents":[{"intent":"Sending invoice","confidence_score":0.45511425}]},{"text":"let them know that, hey. I would be more than happy if you can come next week sometime rather than this week. Yep.","start_word":1121,"end_word":1143,"intents":[{"intent":"Schedule meeting with wonderful staff","confidence_score":0.0000012659538}]}]},"sentiments":{"segments":[{"text":"Hello, Spats. Hey, mate. It's, Wayne. I got your missed call. Hi, Wayne. How are you? Yeah.","start_word":0,"end_word":16,"sentiment":"neutral","sentiment_score":0.08570707589387894},{"text":"Good.","start_word":17,"end_word":17,"sentiment":"positive","sentiment_score":0.4163927137851715},{"text":"Yourself?","start_word":18,"end_word":18,"sentiment":"neutral","sentiment_score":0.24624109268188477},{"text":"Very good. Thanks.","start_word":19,"end_word":21,"sentiment":"positive","sentiment_score":0.5659870505332947},{"text":"How did the call That's fine. go? Yeah. No.","start_word":22,"end_word":30,"sentiment":"neutral","sentiment_score":0.20789892971515656},{"text":"Fantastic, mate. Your your your team's very professional, easy going, and respectful. So I'm pretty happy about that.","start_word":31,"end_word":48,"sentiment":"positive","sentiment_score":0.7114787697792053},{"text":"Oh, man. Honestly, that's that's I told you the most important thing for us was, like, getting the things right away done. Now just to give you a heads up, the pickup driver, the rubbish pickup driver is on its way. He's gonna be there in the next twenty minutes or so twenty minutes or thirty minutes. Within Okay. thirty Sure. minutes, he's gonna be there to pick Yep. up all the rubbish. The one favor I Yep. need from you. The only one favor. I need you or I need you to give us a review on Google Maps. Sorry. It's a it's a mafia. We can't we can't Oh, we mate. can't, basically. Mate, look, I'll be honest with you. I was definitely gonna give you one anyway. So I'm but look. I mean, you know, something as it's it's a pretty decent sized investment. Right? So I'm pretty happy Yeah. that it's gone the way it has. I'll Yeah. definitely give you a review. Is there anything no. Yeah. Not nothing really comes to mind, mate. Just try the descriptive, you know, complaint review as in, you know, just what people these days, everyone looks into Google, and that's Oh, that's absolutely. fair.","start_word":49,"end_word":254,"sentiment":"neutral","sentiment_score":0.07481846213340759},{"text":"Basically, we try and, you know, our what about it's like any friends and families looking to get things done at night, we are always there Yep. and happy to help. If anything happens, any any any challenges, feel free to give us a call, and we'll do whatever needed to be done rightfully.","start_word":255,"end_word":308,"sentiment":"positive","sentiment_score":0.3936426639556885},{"text":"And, hopefully, Yeah. For the inspector's sure. gonna be after. Right now, everyone's running behind, right, and, Yeah. hopefully, Gotcha. it's gonna be done very, very soon. Yep. Yeah. And and and with the inspection, is that something you guys book in, or is it they just arrive when they can? No. Well, see yeah. We we book in. We basically send all the paperwork. So now the job is finished, so we're gonna go back, and our back end team will prepare the paperwork and send it off to ESV, which is Electricity Yep. Safe Victoria, Mhmm. which is a government body. And once, basically, we submit the paperwork, it's it's we we're sitting at the MRC to, basically, you know, assign an inspector who Yep. can come out and do the inspections for your property. So, obviously, because of this current climate, everyone's running behind. So, hopefully, it's gonna be done within within a couple of weeks. Right? And Yeah.","start_word":309,"end_word":470,"sentiment":"neutral","sentiment_score":0.027544258162379265},{"text":"that's that's Fantastic.","start_word":471,"end_word":473,"sentiment":"positive","sentiment_score":0.4619557857513428},{"text":"where basically, I it's mean a it's a yeah. No. That's great. That I I think there was just one one request I had, and it was that if you had I don't know. I don't know if you got power over it as if the inspector doesn't come on next Friday. See, is the is the inverter and battery sitting outside your home or inside your home? Is it It is excess as in does does someone needs an access to the property? yeah. As in No. in terms It's of if someone no. has to It be there to give it's them the access. no. It's it's more about we I'm I'm I'm actually having my wedding in my backyard on that day. So I'd rather I'd rather not not have it on that day at all. That's all.","start_word":474,"end_word":614,"sentiment":"neutral","sentiment_score":-0.10806586138956936},{"text":"Congratulations, man. Congratulations.","start_word":615,"end_word":617,"sentiment":"positive","sentiment_score":0.5025910139083862},{"text":"No.","start_word":618,"end_word":618,"sentiment":"neutral","sentiment_score":0.19926106929779053},{"text":"Thank you, Congratulations.","start_word":619,"end_word":621,"sentiment":"positive","sentiment_score":0.3980660140514374},{"text":"mate. See, the the thing is the inspector will definitely send you Okay. basically text message or an email not not email so much. It's more going to be a text message Mhmm. letting you know that, you know, they they're planning to visit your property. Okay. And, basically, with the contact number, whoever would would be assigned to you, Yeah. So I'll and I'll have you a chat can with them if yeah. Yeah. You if have the date a chat doesn't with them. work. You yeah. Mhmm. Yeah. Well, most likely, you know, they've they definitely will send you a notification before they Yep. come out. And, Sure. yeah, give give them a heads up. Give them a call if if if it falls on the date then when you're getting married. Give them a call straight away and let them know that, hey. Probably this day doesn't work. Can you come on this particular Yep. day? Yep. So Sure the person's thing. gonna be there for a good half an hour, forty five minutes, man. Yeah. Yeah. Easy. It's not yeah. Look. I I get that. Yeah. It's not long. It's just it's probably gonna be a bit hectic day as it is. So Oh, my yeah. don't don't don't don't stress yourself out. And more most importantly, don't stress your future wife Well, that's it. out. Yeah. That does that's my main concern. Oh, man. It's not even me. Yeah. Yeah. No. Yeah. Well, absolutely, man. Dudes are cool. You know? Girls take it a little bit more. You know? You can't do certain things, right, Yeah. That's it, mate. on this That's special a big day? no no. Absolutely not. Alright. No, Look. man. Congratulations, man.","start_word":622,"end_word":912,"sentiment":"neutral","sentiment_score":-0.012761974595231084},{"text":"Congratulations. Thank you. Thank Heartiest you. congratulations, man. Wishing you all the love and the love for Yes. for your future steps, man. Yes. I appreciate it. And, you know, hopefully, the the the the soul will last as long, right, as as my marriage.","start_word":913,"end_word":957,"sentiment":"positive","sentiment_score":0.41359490156173706},{"text":"No. It'll be fine. It'll be fine, mate. Alright. Wonderful. So I've I've got an outstanding payment to See, I do. I gotta yeah. I gotta say this. That's all that comes to thing is warranty, though. Yeah. Look, you you you don't know what happens nowadays, you know? It's it's drama everywhere you look. Oh, well, you No. It's see, good. the the most important thing, you gotta stop looking, man. You gotta start Everyone looking. That's has it. it. Yeah. That's it. That's Alright. no. So, yeah, I'll I'll get the boys to send you the invoice. So, yeah, you'll receive the invoice shortly in your emails Yep. Yep. or today or tomorrow. Please Mhmm.","start_word":958,"end_word":1074,"sentiment":"neutral","sentiment_score":0.018654534843965218},{"text":"process that. That'll be a great, great help.","start_word":1075,"end_word":1082,"sentiment":"positive","sentiment_score":0.718829870223999},{"text":"Yes. But, yeah, just keep an eye on your phone and just keep an eye on your text messages. If you receive Yep. anything it is roughly around that particular date or closer to that date. Just Yeah. let them know that, hey.","start_word":1083,"end_word":1125,"sentiment":"neutral","sentiment_score":0.11646564304828644},{"text":"I would be more than happy if you can come next week sometime rather than this week.","start_word":1126,"end_word":1142,"sentiment":"positive","sentiment_score":0.3877706229686737},{"text":"Yep. And, yeah, they it shouldn't be an issue. So at least you're communicating with the person who was supposed to come He's out actually at your property. doing it. Yeah. Yeah. Yeah. Yeah. Yeah. So he he'll be he'll he'll give you some sort of flexibility and let Fantastic.","start_word":1143,"end_word":1192,"sentiment":"neutral","sentiment_score":0.18954482674598697},{"text":"him know that, hey. That's the that's the reason. So, yeah, it's gonna be super cool. Good stuff.","start_word":1193,"end_word":1210,"sentiment":"positive","sentiment_score":0.5367889404296875},{"text":"Alright. No. I really appreciate Oh, it, man. mate. No worries, man. Thank you. You know? I will yeah. I'll I'll give you up a review for you shortly. Please. Please. Please. It has to be very good. It has to be descriptive. If any mistakes, I'm saying sorry right now. Okay? Yeah. Yeah. Yeah. Yeah. You got you you come back at it. No. No. No. That's fine, mate. That's fine. No. Don't don't worry No. about it. I I'll I'll I'll I'll do it justice for sure. You you Alright. guys have No been worries.","start_word":1211,"end_word":1307,"sentiment":"neutral","sentiment_score":0.1054573580622673},{"text":"wonderful. Thank you so much, mate.","start_word":1308,"end_word":1313,"sentiment":"positive","sentiment_score":0.5170263648033142},{"text":"Pleasure Alright. working with you, mate. Yep.","start_word":1314,"end_word":1320,"sentiment":"neutral","sentiment_score":0.2694874703884125},{"text":"Thank you. Likewise. Thank you. Thank you. See you. Cheers, Bye. mate. Have a good one.","start_word":1321,"end_word":1336,"sentiment":"positive","sentiment_score":0.6075690984725952},{"text":"Bye bye.","start_word":1337,"end_word":1338,"sentiment":"neutral","sentiment_score":0.2655819058418274}],"average":{"sentiment":"neutral","sentiment_score":0.09759776041354566}}}}